Deputy Manager - Sales, Thermoplastic Polyurethanes, Performance Materials (84949)

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background.  At BASF, careers develop from opportunities. 

OBJECTIVES OF THE POSITION

• Manage and develop Thermoplastic Polyurethanes (TPU) sub-business unit (SBU) in Vietnam, mainly focus on Taiwanese customers.
• Build and execute activities for sustainable business growth in alignment with SBU strategy.

MAIN AREAS OF RESPONSIBILITIES AND KEY ACTIVITIES

Sales Management and Development

• Explore, identify and develop new businesses.
• Understand customer needs, industry drivers, unique selling points deeply in order to recommend the best solutions, leading to the achievement of value creation for the customers and BASF.
• Conclude business contracts and maintain business growth at designated customers.
• Provide accurate sales forecasting.
• Formulate strategy to develop and implement segment, application, product and customer strategies to achieve sales targets.
• Implement pricing strategy and support launch of new products at key customers.
• Collaborate with respective team (Technical Service, Supply Chain, Customer Service, Marketing, etc.) to provide prompt response related to quality, technical and application’s inquiries and other customer related issues.
• Coordinate with Taiwanese Transplant team and Global / Regional Key Account Management team to manage local activities with brands and Tiers.
• Conduct studies and analysis on market trend, competitors, product applications and technology and provides appropriate market strategies.

Customer Management

• Keep close contact with existing customers and enhance business relationship.
• Develop new customers.

• Coordinate with BASF experts to conduct field visits, seminars, presentations and attend to customers’ inquiries.
• Conduct customers’ assessments and analyses to align and ensure the strategic focus in the right place.
• Ensure all supporting functions involved in the delivery of agreed customers’ needs; resolve problems/ expedite matters where appropriate

Credit Management

• Monitor the growth of the customers’ business, review and coordinate with credit controlling team to make appropriate credit recommendations.
• Follow-up on payment collections and ensure on-time payment from the customers.

JOB REQUIREMENTS

• Degree, in Chemistry or Commerce
• Minimum 5 years experiences in commercial; preferably in the plastics / TPU and chemical industries
• Good knowledge of TPU / Engineering Plastics
• In-depth understanding of Footwear market and value chain
• Understanding of Consumer Electronics is a plus
• Experiences in Taiwanese customer management
• Fluent Chinese speaking
• Good English and computer skills (MS. Office).