2 368 Fmcg jobs in Vietnam
FMCG Brand Manager
06000 Nam Dinh , Nam Dinh
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Our client is looking for an energetic and strategic FMCG Brand Manager to lead the development and execution of brand strategies for their consumer goods products. This role, based in **Nam Dinh, Nam Dinh, VN**, will be responsible for increasing brand awareness, driving market share, and achieving sales targets. You will conduct market research, analyze consumer insights, and identify opportunities for brand growth. Key responsibilities include developing integrated marketing plans, managing advertising and promotional campaigns, and overseeing product launches. The ideal candidate will have a strong understanding of the FMCG market, consumer behavior, and competitive landscape. Excellent analytical, communication, and project management skills are essential. You will collaborate with sales, product development, and external agencies to ensure brand consistency and effectiveness across all touchpoints. Experience with digital marketing, social media strategies, and performance tracking is highly desirable. This position requires a creative thinker with a passion for building strong brands and a proven ability to deliver results in a fast-paced environment. Join our client's team and make a significant impact on their brand portfolio.
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Fast-Moving Consumer Goods (FMCG) Brand Manager
50000 An Thanh
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Our client, a leading player in the Fast-Moving Consumer Goods (FMCG) sector, is looking for an innovative and strategic Brand Manager to spearhead the growth of key product lines. Based in the vibrant city of Vung Tau, Ba Ria–Vung Tau, VN , this hybrid role offers a blend of in-office collaboration and remote flexibility. You will be responsible for developing and executing comprehensive brand strategies, driving market share growth, and enhancing brand equity. This includes market research, product development, campaign planning, and budget management. The ideal candidate will have a proven track record in brand management within the FMCG industry, strong analytical skills, and a creative approach to marketing. You will work closely with sales, R&D, and supply chain teams to ensure seamless execution of brand initiatives.
Key Responsibilities:
Key Responsibilities:
- Develop and implement integrated marketing plans and brand strategies.
- Conduct market analysis, consumer research, and competitive benchmarking to identify opportunities.
- Manage the product lifecycle, including new product development and launches.
- Oversee advertising, promotion, and public relations activities.
- Monitor brand performance, sales trends, and market share.
- Manage the brand budget effectively and optimize ROI.
- Collaborate with agencies and internal teams for creative development and execution.
- Ensure consistent brand messaging across all touchpoints.
- Analyze sales data and provide insights for future strategy.
- Lead cross-functional teams to achieve brand objectives.
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Brand Manager
755000 An Thanh
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Our client, a leading player in the Fast-Moving Consumer Goods (FMCG) sector, is looking for a motivated and strategic Brand Manager to oversee key product lines from their **Vung Tau, Ba Ria–Vung Tau, VN** office. This pivotal role requires a deep understanding of consumer insights, market trends, and brand development strategies within the competitive FMCG landscape. The Brand Manager will be responsible for developing and executing comprehensive marketing plans, including advertising, promotions, digital campaigns, and product launches, to drive brand growth and market share. Key responsibilities include conducting market research and competitive analysis to identify opportunities and threats, managing the brand’s budget effectively, and collaborating with cross-functional teams such as sales, product development, and supply chain to ensure seamless execution of marketing initiatives. You will also be responsible for monitoring brand performance, analyzing sales data, and providing regular reports to senior management. The ideal candidate will have a Bachelor’s degree in Marketing, Business Administration, or a related field, coupled with at least 5 years of progressive experience in brand management, preferably within the FMCG industry. Proven success in developing and launching new products, managing advertising agencies, and executing successful integrated marketing campaigns is essential. Excellent analytical, strategic thinking, and communication skills are required. The ability to work effectively in a fast-paced environment and adapt to changing market dynamics is crucial. This role requires on-site presence to foster team collaboration and ensure direct engagement with the local market.
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Remote Brand Marketing Manager
65000 Nha Trang, Khanh Hoa
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Our client is seeking a creative and strategic Remote Brand Marketing Manager to lead the development and execution of brand strategies. This is a fully remote position, offering the flexibility to work from anywhere. You will be responsible for defining brand positioning, developing marketing campaigns, and driving brand awareness and loyalty. Key duties include market research, competitor analysis, managing social media presence, overseeing content creation, and collaborating with sales and product teams to ensure brand consistency across all touchpoints. The ideal candidate will have a proven track record in brand management, with a deep understanding of marketing principles and digital marketing channels. Excellent communication, storytelling, and project management skills are essential. Experience with marketing automation tools and analytics platforms is highly desirable. You must be a creative thinker with a passion for building strong brands and connecting with target audiences. This role requires a proactive approach to identifying new marketing opportunities and a commitment to delivering measurable results. You will be instrumental in shaping our client's brand identity and driving its growth in the market. We are looking for an innovative individual who can translate marketing strategies into impactful campaigns. The ability to analyze market trends and consumer behavior to inform strategic decisions is crucial. Join our client and help build a powerful and recognized brand in the FMCG sector. This role is notionally associated with **Nha Trang, Khanh Hoa, VN**, but is entirely remote.
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Customer Support Specialist
70000 An Thanh
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Our client is seeking a highly motivated and customer-centric Customer Support Specialist to join their team in **Ho Chi Minh City, Ho Chi Minh, VN**. This hybrid role offers a blend of in-office collaboration and remote flexibility, allowing you to contribute effectively to our growing customer base. You will be the primary point of contact for customers, addressing inquiries, resolving issues, and providing comprehensive support across various channels, including phone, email, and live chat. Your responsibilities will include meticulously documenting customer interactions, escalating complex problems to appropriate teams, and identifying trends to improve our service offerings. We expect you to maintain a high level of customer satisfaction by demonstrating empathy, patience, and a deep understanding of our products and services. The ideal candidate will possess exceptional communication and interpersonal skills, with the ability to articulate technical information clearly to non-technical users. You should be adept at problem-solving, thinking critically, and finding efficient solutions under pressure. A proactive approach to customer engagement and a commitment to continuous improvement are essential. This is an excellent opportunity for individuals looking to build a career in customer service within a dynamic environment. We are looking for candidates who are proficient in English and Vietnamese, with a proven track record in customer-facing roles. Experience with CRM software is highly desirable. Join us and be part of a team dedicated to delivering outstanding customer experiences.
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Remote Customer Support Specialist
63000 Hoi An
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Our client is looking for dedicated and empathetic Customer Support Specialists to join their fully remote team. In this vital role, you will be the first point of contact for customers, providing exceptional support and resolving inquiries via phone, email, and chat. You will leverage your communication skills and product knowledge to assist customers, troubleshoot issues, and ensure a positive customer experience. The ideal candidate is patient, a problem-solver, and passionate about helping others, thriving in a dynamic remote environment.
Key responsibilities include:
Key responsibilities include:
- Responding to customer inquiries and providing timely and accurate solutions via multiple communication channels.
- Troubleshooting technical issues and guiding customers through resolution steps.
- Processing customer requests, orders, and returns efficiently.
- Maintaining a high level of customer satisfaction through professional and courteous interactions.
- Documenting customer interactions, issues, and resolutions in the CRM system.
- Escalating complex issues to appropriate departments when necessary.
- Providing feedback to the team on common customer issues and product improvements.
- Staying up-to-date with product knowledge and company policies.
- Adhering to service level agreements (SLAs) for response and resolution times.
- Contributing to a positive and collaborative team environment.
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Remote FMCG Sales Director
25000 Phuong Son
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Our client is seeking a highly experienced and strategic Remote FMCG Sales Director to lead their sales division. This is a fully remote leadership opportunity for a driven individual with a proven track record in the fast-moving consumer goods industry. You will be responsible for developing and executing sales strategies, managing a national sales team, and driving revenue growth across all channels. Your expertise in market analysis, customer relationship management, and sales forecasting will be critical to achieving ambitious sales targets. Key responsibilities include setting sales objectives, developing sales plans, and coaching sales professionals to maximize their performance. You will identify new business opportunities, expand market reach, and ensure strong relationships with key distributors and retail partners. The ideal candidate will possess exceptional leadership, negotiation, and communication skills, coupled with a deep understanding of the FMCG landscape. A proactive approach to sales leadership and the ability to inspire and motivate a remote team are essential. This role offers the chance to make a significant impact on the company's commercial success from the comfort of your home office. You will be instrumental in driving market penetration and achieving substantial sales growth.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement comprehensive sales strategies to achieve revenue targets.
- Lead, coach, and mentor a remote sales team to drive performance and productivity.
- Identify and pursue new business opportunities and market segments.
- Manage and strengthen relationships with key distributors, retailers, and clients.
- Analyze sales data, market trends, and competitor activities to inform strategies.
- Develop sales forecasts and budgets, and monitor performance against them.
- Oversee the entire sales process, from lead generation to closing deals.
- Develop and implement pricing strategies and promotional plans.
- Collaborate with marketing and product development teams to align sales efforts.
- Ensure customer satisfaction and build long-term partnerships.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field. An MBA is a plus.
- Significant experience (10+ years) in sales leadership within the FMCG sector.
- Proven track record of exceeding sales targets and driving revenue growth.
- Strong understanding of sales channels, distribution networks, and retail environments.
- Exceptional leadership, negotiation, and communication skills.
- Experience managing and motivating remote sales teams.
- Proficiency in CRM software and sales analytics tools.
- Strategic thinking and excellent problem-solving abilities.
- Ability to work independently and lead effectively in a remote setting.
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FMCG Brand Marketing Manager
10000 An Cu, An Giang
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Our client is seeking a dynamic and strategic FMCG Brand Marketing Manager to lead brand initiatives in Hanoi, Hanoi, VN . This role is responsible for developing and executing comprehensive marketing strategies to enhance brand visibility, drive consumer engagement, and achieve sales objectives within the fast-moving consumer goods sector. You will be at the forefront of understanding market trends, consumer insights, and competitive landscapes to identify growth opportunities. Key responsibilities include creating and managing integrated marketing campaigns across various channels, including digital, social media, ATL, and BTL activities. You will oversee product launches, manage brand budgets, and collaborate closely with cross-functional teams such as sales, product development, and supply chain to ensure brand consistency and success. The ideal candidate will possess a strong understanding of brand management principles, a proven track record in the FMCG industry, and exceptional creativity coupled with analytical rigor. Excellent leadership and project management skills are essential for guiding marketing efforts and team collaboration. This role offers a challenging yet rewarding opportunity to shape the future of leading FMCG brands and make a significant impact on market performance. You will be instrumental in building strong consumer connections and driving brand loyalty.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement innovative brand strategies to drive growth and market share.
- Manage the full marketing mix for assigned brands, including product, price, place, and promotion.
- Conduct market research and analyze consumer insights to identify trends and opportunities.
- Plan and execute integrated marketing campaigns across digital, social media, and traditional channels.
- Oversee product launches and ensure successful market entry.
- Manage brand advertising and promotional activities.
- Collaborate with sales teams to align marketing efforts with sales objectives.
- Monitor and analyze marketing campaign performance and ROI.
- Manage marketing budgets and ensure efficient allocation of resources.
- Develop strong relationships with agencies and vendors.
Qualifications:
- Bachelor's or Master's degree in Marketing, Business Administration, or a related field.
- Proven experience (5+ years) in brand management, preferably within the FMCG sector.
- Demonstrated success in developing and executing impactful marketing strategies.
- Strong understanding of consumer behavior and market dynamics in Vietnam.
- Proficiency in digital marketing, social media, and content creation.
- Excellent analytical, strategic thinking, and problem-solving skills.
- Strong project management and organizational abilities.
- Exceptional communication, presentation, and interpersonal skills.
- Creative and innovative mindset.
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FMCG Product Development Manager
59500 Phan Thiet, Binh Thuan
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Lead the innovation pipeline as an FMCG Product Development Manager for a rapidly growing consumer goods company. This on-site role requires hands-on involvement in transforming concepts into market-ready products that delight consumers. You will be responsible for the entire product development lifecycle, from initial ideation and market research to product formulation, packaging design, and launch execution. Your role will involve identifying consumer needs and market trends, translating these insights into compelling product briefs, and managing the development process with internal teams and external partners. You’ll work closely with R&D, marketing, sales, and supply chain departments to ensure successful product launches. This includes overseeing formulation trials, sensory evaluations, consumer testing, and cost optimization. You will also manage project timelines, budgets, and resources to ensure projects are delivered on time and within scope. A key aspect of this position is ensuring product quality and compliance with relevant industry standards and regulations. The ideal candidate will possess a strong understanding of the FMCG market, consumer behavior, and product development methodologies. Excellent leadership, project management, and communication skills are essential. You should be creative, analytical, and adept at problem-solving, with a passion for bringing innovative products to life. Experience in product management, food science, or a related field within the FMCG sector is highly desirable. If you are driven by consumer satisfaction and eager to shape the future of popular consumer brands, this challenging and rewarding opportunity awaits you.
Key Responsibilities:
Key Responsibilities:
- Manage the end-to-end product development process for FMCG products.
- Conduct market research and identify consumer needs and trends.
- Develop product concepts, briefs, and specifications.
- Oversee product formulation, testing, and sensory evaluation.
- Collaborate with R&D, marketing, sales, and supply chain teams.
- Manage project timelines, budgets, and resources.
- Ensure product quality, safety, and regulatory compliance.
- Coordinate consumer testing and gather feedback.
- Develop launch strategies and support go-to-market plans.
- Analyze product performance and identify areas for improvement.
- Bachelor's or Master's degree in Marketing, Business Administration, Food Science, or a related field.
- Proven experience in product development or management within the FMCG sector.
- Strong understanding of consumer goods market dynamics.
- Excellent project management and organizational skills.
- Creative thinking and problem-solving abilities.
- Proficiency in market research and data analysis.
- Strong communication and interpersonal skills.
- Ability to work effectively in a cross-functional team environment.
- Experience with product lifecycle management.
- Passion for innovation and consumer satisfaction.
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8
Remote Customer Support Team Lead
91000 Rach Gia, Kien Giang
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Our client is seeking a dedicated and experienced Customer Support Team Lead to manage and inspire their remote customer service team. This is a fully remote position, offering the opportunity to lead a high-performing unit focused on delivering exceptional customer experiences. You will be responsible for guiding your team, ensuring adherence to service level agreements, and continuously improving customer satisfaction metrics.
As a Remote Customer Support Team Lead, your primary responsibilities will include overseeing the daily operations of the customer support team, managing schedules, and ensuring adequate coverage. You will provide direct leadership, coaching, and performance management to customer support representatives, fostering a positive and productive team environment. Key duties involve handling escalated customer inquiries and resolving complex issues efficiently. You will also be responsible for monitoring team performance, analyzing key metrics such as response times, resolution rates, and customer satisfaction scores, and implementing strategies for improvement. Developing and updating support documentation, training materials, and troubleshooting guides will also be part of your role. You will act as a liaison between the support team and other departments, ensuring smooth communication and problem resolution.
The ideal candidate will have a proven track record in customer service management, with at least 3-5 years of experience, including supervisory or team lead responsibilities. Experience in a remote or distributed team environment is highly desirable. Excellent leadership, coaching, and motivational skills are essential to guide and develop the team. Strong problem-solving abilities and the capacity to handle difficult customer situations with empathy and professionalism are required. Proficiency with customer relationship management (CRM) software and helpdesk ticketing systems is a must. You should possess excellent communication, interpersonal, and active listening skills. The ability to effectively manage time, prioritize tasks, and work independently in a remote setting is crucial. A commitment to continuous improvement and a passion for delivering outstanding customer service are key attributes for success in this role. Familiarity with performance metrics and reporting is also important.
Qualifications:
As a Remote Customer Support Team Lead, your primary responsibilities will include overseeing the daily operations of the customer support team, managing schedules, and ensuring adequate coverage. You will provide direct leadership, coaching, and performance management to customer support representatives, fostering a positive and productive team environment. Key duties involve handling escalated customer inquiries and resolving complex issues efficiently. You will also be responsible for monitoring team performance, analyzing key metrics such as response times, resolution rates, and customer satisfaction scores, and implementing strategies for improvement. Developing and updating support documentation, training materials, and troubleshooting guides will also be part of your role. You will act as a liaison between the support team and other departments, ensuring smooth communication and problem resolution.
The ideal candidate will have a proven track record in customer service management, with at least 3-5 years of experience, including supervisory or team lead responsibilities. Experience in a remote or distributed team environment is highly desirable. Excellent leadership, coaching, and motivational skills are essential to guide and develop the team. Strong problem-solving abilities and the capacity to handle difficult customer situations with empathy and professionalism are required. Proficiency with customer relationship management (CRM) software and helpdesk ticketing systems is a must. You should possess excellent communication, interpersonal, and active listening skills. The ability to effectively manage time, prioritize tasks, and work independently in a remote setting is crucial. A commitment to continuous improvement and a passion for delivering outstanding customer service are key attributes for success in this role. Familiarity with performance metrics and reporting is also important.
Qualifications:
- 3-5 years of experience in customer service, with at least 1-2 years in a team lead or supervisory role.
- Experience working with remote teams is highly preferred.
- Proven ability to coach, motivate, and manage a customer support team.
- Excellent problem-solving and conflict-resolution skills.
- Proficiency with CRM software and helpdesk systems (e.g., Zendesk, Salesforce Service Cloud).
- Strong understanding of customer service best practices and KPIs.
- Exceptional communication, interpersonal, and active listening skills.
- Ability to work independently and manage workload effectively in a remote environment.
- High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
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