4 018 Retail jobs in Vietnam
E-commerce Growth Manager
250000 Thai Nguyen , Thai Nguyen
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Our client, a leading online retailer, is seeking an experienced and strategic E-commerce Growth Manager to lead their online presence and drive significant growth through innovative digital strategies. This is a fully remote position, offering the flexibility to work from anywhere within Vietnam, while being an integral part of a collaborative and forward-thinking team. You will be responsible for developing and executing comprehensive e-commerce strategies across multiple platforms, including social media, marketplaces, and the company's own website. Your primary focus will be to increase online sales, improve customer acquisition and retention, and enhance the overall online customer experience. Key responsibilities include managing digital marketing campaigns, optimizing website performance for conversions, analyzing sales data and market trends, and identifying new growth opportunities. You will work closely with the marketing, product, and customer service teams to ensure a seamless and engaging customer journey. The ideal candidate will have a strong understanding of SEO, SEM, social media marketing, email marketing, and analytics tools. Proven experience in e-commerce management, with a track record of achieving measurable results in sales growth and customer engagement, is essential. A Bachelor's degree in Marketing, Business, or a related field, coupled with at least 4 years of relevant experience, is required. You should possess excellent analytical, problem-solving, and communication skills. This role demands a proactive, data-driven approach to decision-making and a passion for staying ahead of the curve in the ever-evolving digital landscape. You will be instrumental in shaping the future of our client's online business, driving brand awareness, and building a loyal customer base. We are looking for someone who can think creatively, implement effectively, and deliver exceptional results from a remote setting.
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Remote E-commerce Operations Manager
20000 Thai Nguyen , Thai Nguyen
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Our client, a rapidly growing direct-to-consumer brand, is seeking an experienced and strategic Remote E-commerce Operations Manager to oversee and optimize its online sales channels. This critical role requires a highly organized individual with a deep understanding of e-commerce platforms, logistics, and customer experience management. You will be responsible for ensuring the smooth and efficient operation of all online sales activities, from inventory management and order fulfillment to website performance and customer service. The ideal candidate is adept at leveraging data to drive improvements and is passionate about creating seamless online shopping journeys for customers worldwide. This is a fully remote position offering significant autonomy and the opportunity to make a substantial impact.
Responsibilities:
Responsibilities:
- Oversee the day-to-day operations of the company's e-commerce platforms, ensuring seamless functionality and optimal performance.
- Manage inventory levels and coordinate with fulfillment centers to ensure efficient order processing and timely delivery.
- Monitor website analytics and user behavior to identify areas for improvement in user experience and conversion rates.
- Develop and implement strategies to enhance customer satisfaction, including optimizing shipping processes and managing returns.
- Collaborate with marketing teams to ensure alignment between promotional activities and operational capabilities.
- Manage relationships with third-party logistics providers (3PLs) and other e-commerce service partners.
- Identify and implement best practices in e-commerce operations, staying abreast of industry trends and technological advancements.
- Analyze sales data and operational metrics to generate reports and provide actionable insights to senior management.
- Troubleshoot and resolve any operational issues that may arise, ensuring minimal disruption to customers.
- Contribute to the development and execution of the overall e-commerce strategy.
- Ensure compliance with all relevant online sales regulations and data security protocols.
- Bachelor's degree in Business Administration, Marketing, Operations Management, or a related field.
- Minimum of 5 years of experience in e-commerce operations, with a strong focus on online retail management.
- Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and order management systems.
- Solid understanding of inventory management, warehousing, and fulfillment processes.
- Familiarity with digital marketing concepts and their impact on e-commerce operations.
- Excellent analytical and problem-solving skills, with the ability to interpret complex data.
- Strong project management abilities and experience managing multiple initiatives simultaneously.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with remote teams.
- Detail-oriented with a commitment to operational excellence and customer satisfaction.
- Experience working in a remote-first environment is a significant advantage.
- Proficiency in e-commerce analytics tools (e.g., Google Analytics) and office productivity software.
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Remote E-commerce Platform Manager
91000 Rach Gia, Kien Giang
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Our client is seeking a highly skilled and motivated Remote E-commerce Platform Manager to oversee and optimize their online sales channels. This is a fully remote position, offering the flexibility to work from home while driving the growth and success of their e-commerce operations. The ideal candidate will possess extensive experience in e-commerce strategy, platform management, digital merchandising, and performance analysis. You will be responsible for ensuring a seamless online customer experience, driving traffic, and maximizing conversion rates.
Responsibilities:
Qualifications:
This is an excellent opportunity for an experienced e-commerce professional to lead critical initiatives remotely and significantly contribute to the online success of our client. If you are passionate about driving digital commerce and thrive in a flexible work environment, we want to hear from you. Your contributions will impact online operations for customers potentially interested in products sold through platforms serving the Rach Gia, Kien Giang, VN market.
Responsibilities:
- Manage and enhance the company's e-commerce platform, ensuring optimal performance, user experience, and conversion rates.
- Develop and execute e-commerce strategies to drive online sales growth and market share.
- Oversee digital merchandising, product catalog management, and promotional campaigns.
- Collaborate with marketing teams to drive qualified traffic to the e-commerce site through various digital channels.
- Analyze e-commerce performance metrics, including traffic, conversion rates, average order value, and customer acquisition cost.
- Identify opportunities for A/B testing and implement improvements to optimize the customer journey.
- Manage relationships with third-party e-commerce vendors and technology providers.
- Stay informed about e-commerce trends, best practices, and emerging technologies.
- Ensure the website is up-to-date with accurate product information, pricing, and promotional details.
- Work closely with customer service to address online order issues and enhance customer satisfaction.
- Develop and manage the e-commerce budget, ensuring efficient allocation of resources.
- Provide regular reports on e-commerce performance and strategic recommendations to senior management.
Qualifications:
- Bachelor's degree in Business, Marketing, E-commerce, or a related field.
- Minimum of 5 years of experience in e-commerce management, with a strong focus on platform optimization and online sales growth.
- Proven track record of successfully managing and growing e-commerce platforms (e.g., Shopify, Magento, WooCommerce, custom builds).
- Deep understanding of SEO, SEM, social media marketing, and email marketing as they relate to e-commerce.
- Proficiency in web analytics tools (e.g., Google Analytics) and e-commerce reporting dashboards.
- Experience with digital merchandising, product listing optimization, and conversion rate optimization (CRO) techniques.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively in a remote team.
- Experience in project management and managing multiple stakeholders.
- A proactive and results-driven approach to e-commerce management.
This is an excellent opportunity for an experienced e-commerce professional to lead critical initiatives remotely and significantly contribute to the online success of our client. If you are passionate about driving digital commerce and thrive in a flexible work environment, we want to hear from you. Your contributions will impact online operations for customers potentially interested in products sold through platforms serving the Rach Gia, Kien Giang, VN market.
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E-commerce Marketing Manager (Remote)
59000 Phan Thiet, Binh Thuan
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Our client is seeking a creative and data-driven E-commerce Marketing Manager to lead our online sales and marketing initiatives. This is a fully remote position, enabling you to strategize and execute campaigns from anywhere. The ideal candidate will have a proven track record of driving online sales growth, optimizing e-commerce platforms, and managing successful digital marketing campaigns. You will be responsible for developing and implementing comprehensive e-commerce strategies, including website optimization, customer acquisition, retention, and conversion rate optimization (CRO). Key responsibilities include managing paid advertising campaigns (PPC, social media ads), developing SEO strategies, executing email marketing campaigns, and leveraging social media platforms to engage customers and drive traffic. You will also analyze website traffic, sales data, and marketing campaign performance to identify trends, measure ROI, and make data-informed decisions. Collaboration with design, content, and product teams is essential to ensure a cohesive brand experience across all online touchpoints. This role requires a deep understanding of the e-commerce landscape, consumer behavior, and digital marketing best practices. We are looking for a proactive individual passionate about e-commerce growth, with a knack for innovative marketing approaches that resonate with online audiences, supporting our expansion efforts including those linked to **Phan Thiet, Binh Thuan, VN**. You will manage the e-commerce budget, track key performance indicators (KPIs), and continuously experiment with new strategies to improve customer engagement and sales. Strong analytical skills, creativity, and excellent communication are essential for success in this remote role. If you are a results-oriented e-commerce professional ready to take ownership and drive significant growth, we encourage you to apply.
Key Responsibilities:
Key Responsibilities:
- Develop and execute comprehensive e-commerce marketing strategies to drive sales and customer acquisition.
- Manage and optimize online advertising campaigns (PPC, social media ads).
- Implement and oversee SEO strategies to improve organic search rankings.
- Develop and execute email marketing campaigns for customer engagement and retention.
- Leverage social media platforms to build brand awareness and drive traffic.
- Analyze website performance, sales data, and marketing KPIs to identify insights and optimize campaigns.
- Manage the e-commerce budget and allocate resources effectively.
- Collaborate with design and content teams to create compelling marketing materials.
- Monitor industry trends and competitor activities to identify new opportunities.
- Ensure a seamless and engaging customer experience across all online channels.
- Bachelor's degree in Marketing, Business Administration, or a related field.
- 5+ years of experience in e-commerce marketing and digital strategy.
- Proven success in driving online sales growth and managing marketing campaigns.
- Proficiency in e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Expertise in SEO, SEM, PPC, email marketing, and social media marketing.
- Strong analytical skills and experience with web analytics tools (e.g., Google Analytics).
- Excellent understanding of customer journey mapping and CRO strategies.
- Creative thinking and problem-solving abilities.
- Strong communication, collaboration, and project management skills.
- Ability to work independently and manage multiple projects in a remote environment.
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3
Senior Retail Store Manager
10000 An Cu, An Giang
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Our client is looking for a dynamic and results-oriented Senior Retail Store Manager to lead their flagship store in Hanoi, Hanoi, VN . This role demands strong leadership abilities, a passion for customer service, and a proven track record in retail management. You will be responsible for overseeing all aspects of store operations, including sales performance, staff management, inventory control, visual merchandising, and ensuring an exceptional customer experience. The ideal candidate will drive sales, foster a positive work environment, and maintain brand standards. Key Responsibilities:
- Drive store sales and profitability through effective sales strategies and team motivation.
- Manage and develop a high-performing team of retail associates, including recruitment, training, coaching, and performance management.
- Ensure exceptional customer service is delivered consistently, addressing customer needs and resolving issues promptly.
- Oversee inventory management, including stock counts, replenishment, and loss prevention strategies.
- Implement and maintain visual merchandising standards to create an appealing store environment.
- Manage store operations, including opening and closing procedures, cash handling, and operational efficiency.
- Monitor key performance indicators (KPIs) and implement action plans to achieve sales targets.
- Ensure compliance with all company policies and procedures.
- Maintain a safe, clean, and organized store environment.
- Foster a positive and collaborative team culture.
- Minimum of 5 years of experience in retail management, with at least 2 years in a senior or assistant manager role.
- Proven ability to drive sales performance and achieve business objectives.
- Strong leadership, team management, and motivational skills.
- Excellent customer service and interpersonal skills.
- Proficiency in retail operations, inventory management, and visual merchandising.
- Familiarity with Point of Sale (POS) systems and retail management software.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong organizational and problem-solving skills.
- Passion for fashion/retail and brand representation.
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4
Senior E-commerce Operations Manager
09000 Long Binh
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Our client is seeking a highly experienced and strategic Senior E-commerce Operations Manager to oversee and optimize their online sales operations. This is a fully remote position, perfect for a seasoned professional looking to leverage their expertise in a flexible work environment. You will be responsible for managing all aspects of e-commerce operations, including inventory management, order fulfillment, logistics, customer service, and platform management. The ideal candidate will have a strong understanding of e-commerce best practices, a data-driven approach to problem-solving, and a proven ability to drive efficiency and profitability. You will work closely with cross-functional teams to ensure a seamless customer experience from order placement to delivery. This role demands exceptional organizational skills, strong leadership abilities, and a keen eye for detail.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee the daily operations of the e-commerce business, ensuring efficiency and accuracy.
- Manage inventory levels, forecasting, and procurement processes to minimize stockouts and overstock.
- Coordinate with third-party logistics (3PL) providers and shipping partners to ensure timely and cost-effective order fulfillment.
- Develop and implement strategies to improve order processing times and reduce shipping costs.
- Manage the customer service function, ensuring prompt and effective resolution of customer inquiries and issues.
- Monitor and optimize e-commerce platform performance, including website usability and checkout processes.
- Analyze sales data, operational metrics, and customer feedback to identify areas for improvement.
- Implement and maintain operational policies and procedures.
- Collaborate with marketing, sales, and product development teams to align operational strategies with business goals.
- Stay updated on e-commerce trends, technologies, and best practices.
Qualifications:
- Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, or a related field.
- Minimum of 7 years of experience in e-commerce operations management.
- Proven experience managing inventory, order fulfillment, and logistics.
- Strong understanding of e-commerce platforms and marketplaces.
- Proficiency in e-commerce analytics and reporting tools.
- Excellent problem-solving, analytical, and decision-making skills.
- Strong leadership and team management abilities.
- Exceptional organizational and time-management skills.
- Proficiency in relevant software, including WMS, ERP, and CRM systems.
- Experience working in a remote environment is essential.
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5
Remote E-commerce Platform Manager
350000 Minh Xuan
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Our client, a thriving online retail business, is seeking an experienced and strategic Remote E-commerce Platform Manager to drive the growth and optimization of their online sales channels. This fully remote role offers the flexibility to work from anywhere, focusing on enhancing the customer experience, managing product listings, and implementing effective digital marketing strategies to boost sales. You will be at the forefront of managing the day-to-day operations of our e-commerce website, ensuring a seamless and engaging shopping journey for our customers.
Key responsibilities include:
Key responsibilities include:
- Overseeing the entire e-commerce platform, including website management, content updates, and product merchandising.
- Developing and executing strategies to increase website traffic, conversion rates, and average order value.
- Managing product catalog, ensuring accurate descriptions, high-quality images, and competitive pricing.
- Implementing and managing digital marketing campaigns across various channels (SEO, SEM, social media, email marketing).
- Analyzing website performance data, customer behavior, and sales metrics to identify areas for improvement.
- Collaborating with external agencies and internal teams on website development, design, and user experience (UX) enhancements.
- Managing inventory levels and ensuring smooth order fulfillment processes.
- Monitoring industry trends and competitor activities to maintain a competitive edge.
- Providing reports on e-commerce performance, key metrics, and actionable insights to management.
- Proven experience managing and growing e-commerce platforms, preferably in a remote capacity.
- Strong understanding of e-commerce best practices, digital marketing, SEO/SEM, and analytics tools (e.g., Google Analytics).
- Proficiency with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and CMS systems.
- Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
- Strong project management and organizational skills.
- Effective communication and collaboration skills for remote teamwork.
- Bachelor's degree in Marketing, Business, IT, or a related field is preferred.
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6
Retail Operations Manager
10000 An Cu, An Giang
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Our client, a leading retail brand, is seeking an experienced and results-driven Retail Operations Manager to oversee their stores in **Hanoi, Hanoi**. This is an on-site position focused on optimizing store performance, enhancing customer experience, and managing operational efficiency across multiple retail locations. The ideal candidate will have a strong background in retail management, a passion for customer service, and a proven ability to lead and develop store teams.
Key Responsibilities:
Qualifications:
This is an exciting opportunity to lead and shape the retail presence of a respected brand in **Hanoi, Hanoi**. Join a company that values performance, customer satisfaction, and employee development.
Key Responsibilities:
- Manage day-to-day operations of assigned retail stores, ensuring adherence to company standards and procedures.
- Drive sales performance and profitability by implementing effective sales strategies and merchandising techniques.
- Oversee inventory management, stock control, and loss prevention measures.
- Ensure exceptional customer service standards are met and exceeded across all touchpoints.
- Recruit, train, motivate, and develop store staff to foster a high-performing team environment.
- Conduct regular store visits to assess performance, provide feedback, and identify areas for improvement.
- Manage store budgets, control operational costs, and ensure financial targets are met.
- Implement visual merchandising standards to create an attractive and engaging store environment.
- Ensure compliance with health, safety, and security regulations.
- Analyze sales data and operational metrics to identify trends and opportunities for growth.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in retail management, with a proven track record of success.
- Strong understanding of retail operations, merchandising, inventory management, and customer service principles.
- Excellent leadership, team-building, and communication skills.
- Ability to analyze financial data and translate it into actionable operational plans.
- Proficiency in retail management software and POS systems.
- Demonstrated ability to drive sales and improve store profitability.
- Must be willing to work on-site in **Hanoi, Hanoi** and travel within the region as needed.
- A customer-centric approach and a passion for creating positive shopping experiences.
- Problem-solving skills and the ability to make sound decisions under pressure.
This is an exciting opportunity to lead and shape the retail presence of a respected brand in **Hanoi, Hanoi**. Join a company that values performance, customer satisfaction, and employee development.
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7
Senior Retail Operations Manager
65000 Phan Thiet, Binh Thuan
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Our client is seeking a highly experienced and results-oriented Senior Retail Operations Manager to lead and optimize their retail operations on a fully remote basis. This is a unique opportunity for a strategic leader to drive efficiency, enhance customer experience, and foster growth across multiple retail locations without the need for a physical office presence. The successful candidate will leverage digital tools and communication platforms to manage and inspire retail teams.
Responsibilities:
Responsibilities:
- Oversee the day-to-day operations of all retail stores, ensuring alignment with company standards and strategic goals.
- Develop and implement operational plans to improve efficiency, productivity, and profitability across the retail network.
- Set performance targets for store managers and teams, monitoring progress and providing coaching and support.
- Manage inventory control, visual merchandising standards, and loss prevention strategies.
- Ensure exceptional customer service standards are maintained and continuously improved.
- Analyze sales data, operational reports, and customer feedback to identify trends and opportunities for improvement.
- Collaborate with marketing, merchandising, and other departments to ensure seamless execution of company-wide initiatives.
- Recruit, train, and develop high-performing retail management teams.
- Implement and enforce company policies and procedures, ensuring compliance with all relevant regulations.
- Manage budgets and control operational costs effectively.
- Drive initiatives to enhance the customer journey and build customer loyalty.
- Utilize technology and digital tools to effectively manage remote teams and store performance.
- Bachelor's degree in Business Administration, Management, or a related field; MBA is a plus.
- Minimum of 8 years of progressive experience in retail management, with at least 3 years in a multi-store management role.
- Proven track record of successfully managing retail operations and driving sales growth.
- Strong understanding of retail KPIs, financial reporting, and operational best practices.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to develop and motivate teams.
- Proficiency in retail management software and MS Office Suite.
- Strategic thinker with strong analytical and problem-solving skills.
- Ability to manage complex projects and adapt to a fast-paced, evolving retail landscape.
- Experience in managing operations remotely and utilizing collaboration tools effectively is essential.
- A passion for retail and delivering outstanding customer experiences.
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8
E-commerce Growth Marketing Manager
10000 An Cu, An Giang
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Our client, a leading player in the online retail space, is looking for a results-driven and innovative E-commerce Growth Marketing Manager. This role is fully remote, allowing you to leverage your expertise from anywhere. You will be responsible for developing and executing strategies to drive customer acquisition, engagement, and retention for our client's e-commerce platform. This includes managing paid advertising campaigns (SEM, social media ads), optimizing SEO strategies, overseeing email marketing efforts, and implementing conversion rate optimization (CRO) initiatives. The ideal candidate will have a deep understanding of the e-commerce landscape, a strong analytical mindset, and a proven ability to leverage data to inform marketing decisions and achieve measurable results. You will be proficient in using various marketing analytics tools, A/B testing methodologies, and e-commerce platforms. Responsibilities include managing marketing budgets, tracking campaign performance, and identifying new growth opportunities. Collaboration with product, design, and content teams is essential to ensure a cohesive customer experience across all touchpoints. You will also stay abreast of the latest digital marketing trends and technologies to maintain a competitive edge. This is a fantastic opportunity for a creative and analytical marketer to significantly impact the growth of a dynamic e-commerce business, contributing to its success in Hanoi, Hanoi, VN .
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