1 339 Insurance jobs in Vietnam
Senior Insurance Underwriter
23000 Thai Binh , Thai Binh
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Our client, a reputable insurance provider, is seeking a highly analytical and experienced Senior Insurance Underwriter to join their team. This hybrid role, based out of Thai Binh, Thai Binh, VN , requires a strong understanding of risk assessment, pricing, and policy issuance across various insurance lines. You will be responsible for evaluating insurance applications, determining risk exposure, and setting appropriate premium rates to ensure profitability and compliance. The ideal candidate will possess a deep knowledge of underwriting principles, excellent analytical and decision-making skills, and a proven ability to manage a complex portfolio of risks. Strong communication and interpersonal skills are essential for collaborating with agents, brokers, and internal departments.
Key Responsibilities:
Key Responsibilities:
- Analyze and evaluate insurance applications for various lines of business.
- Assess risk exposure and determine policy terms, conditions, and pricing.
- Develop and maintain underwriting guidelines and procedures.
- Build and maintain strong relationships with agents, brokers, and clients.
- Monitor portfolio performance and identify trends or potential issues.
- Ensure compliance with regulatory requirements and company policies.
- Provide guidance and training to junior underwriters.
- Collaborate with claims and actuarial departments on risk management strategies.
- Approve or decline insurance applications based on underwriting criteria.
- Contribute to the development of new insurance products and services.
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Insurance Claims Adjuster
37000 Thai Binh , Thai Binh
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Our client is seeking a diligent and customer-focused Insurance Claims Adjuster to join their team. This role offers a hybrid work model, blending remote flexibility with necessary in-field or in-office responsibilities. You will be responsible for investigating, evaluating, and negotiating claims in a fair and timely manner, ensuring compliance with policy provisions and company guidelines. Your duties will include interviewing claimants and witnesses, inspecting damaged property, and reviewing all relevant documentation to determine liability and coverage. You will need to analyze claims data, assess the extent of damages or losses, and negotiate settlements with policyholders or their representatives. Maintaining accurate and detailed records of all claims activity is essential. Strong analytical and problem-solving skills are required to interpret complex policy language and assess situations accurately. Excellent communication and interpersonal skills are crucial for building rapport with clients, explaining policy terms, and managing potentially sensitive situations. The ability to work independently, manage a caseload efficiently, and meet deadlines is paramount. We are looking for an individual with a keen eye for detail, integrity, and a commitment to providing excellent customer service. Prior experience in the insurance industry, particularly in claims handling, is highly desirable. Familiarity with claims management software and knowledge of relevant legal and regulatory frameworks will be advantageous. This is an excellent opportunity to grow your career in the insurance sector.
Responsibilities:
Responsibilities:
- Investigate insurance claims thoroughly and impartially.
- Evaluate policy coverage and assess damages or losses incurred.
- Negotiate claim settlements with policyholders and involved parties.
- Conduct interviews with claimants, witnesses, and relevant professionals.
- Inspect damaged property and review all pertinent documentation.
- Maintain accurate and detailed claim files and records.
- Ensure compliance with insurance policies and regulatory requirements.
- Provide clear explanations of policy terms and claims processes to clients.
- Manage a portfolio of claims efficiently and effectively.
- Collaborate with legal counsel and other departments as needed.
- Bachelor's degree in Business, Finance, or a related field.
- Minimum of 3 years of experience in insurance claims adjusting or a similar role.
- Strong understanding of insurance policies, procedures, and relevant regulations.
- Excellent analytical, problem-solving, and negotiation skills.
- Proficiency in claims management software and Microsoft Office Suite.
- Strong interpersonal and communication abilities.
- Ability to work independently and manage time effectively in a hybrid environment.
- Detail-oriented with a commitment to customer service.
- Relevant insurance certifications are a plus.
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1
Insurance Claims Adjuster
551000 Hoa Sơn
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Our client is looking for a dedicated and detail-oriented Insurance Claims Adjuster to join their remote team. In this fully remote role, you will be responsible for investigating, evaluating, and negotiating insurance claims to determine liability and settlement amounts. You will manage a caseload of claims from initial report to closure, ensuring compliance with company policies and industry regulations. Key duties include interviewing claimants and witnesses, reviewing police reports and other relevant documentation, inspecting damaged property or assessing injuries, interpreting insurance policies, and negotiating settlements with claimants or their representatives. You will also maintain accurate and thorough claim files, prepare reports, and provide excellent customer service throughout the claims process. The ideal candidate will have a Bachelor's degree in Business Administration, Finance, or a related field, coupled with proven experience as an insurance adjuster or in a similar claims handling role. Strong investigative, analytical, and negotiation skills are essential. Excellent communication and interpersonal abilities are required to effectively interact with a diverse range of individuals. Familiarity with insurance claim software and a solid understanding of insurance policies and legal requirements are highly desirable. This remote position requires strong organizational skills, the ability to work independently, and a commitment to maintaining a high level of accuracy and customer satisfaction while working from a home-based office environment.
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2
Senior Insurance Underwriter
55000 Hoa Sơn
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Our client is seeking a highly skilled and analytical Senior Insurance Underwriter to join their established team in Da Nang, Da Nang, VN . This demanding role is crucial for assessing and evaluating the risks associated with insurance applications, ensuring that policies are priced accurately and that the company's exposure is managed effectively. The Senior Underwriter will play a key role in developing and implementing underwriting strategies, setting guidelines, and providing expert advice to less experienced underwriters.
Responsibilities include meticulously reviewing complex insurance applications across various lines of business, such as property, casualty, and life insurance. You will conduct thorough risk assessments by analyzing financial statements, historical data, industry trends, and client-specific information. Pricing policies appropriately to reflect the assessed risk and to ensure profitability will be a core duty. This involves using underwriting tools and software, as well as applying sound judgment based on extensive experience.
The Senior Underwriter will also maintain and build relationships with brokers and agents, providing them with clear and timely communication regarding underwriting decisions and requirements. You will be expected to stay current with market developments, regulatory changes, and emerging risks within the insurance industry. Identifying opportunities for profitable growth and developing new underwriting approaches will be part of your remit. Mentoring and training junior underwriters, offering guidance on complex cases, and ensuring consistency in underwriting practices across the team are also key aspects of this position.
The ideal candidate will possess a Bachelor's degree in Business Administration, Finance, Economics, or a related field. A minimum of 5-7 years of experience in insurance underwriting, with a proven track record of success, is essential. Strong analytical, critical thinking, and decision-making skills are paramount. Excellent communication and negotiation abilities are required for interacting with internal teams and external partners. Familiarity with insurance regulations and legal frameworks is a must. Professional designations such as Chartered Property Casualty Underwriter (CPCU) or equivalent are highly valued. The ability to interpret complex data and translate it into actionable underwriting decisions is critical. This is a vital on-site role supporting our client's operations in Da Nang.
Responsibilities include meticulously reviewing complex insurance applications across various lines of business, such as property, casualty, and life insurance. You will conduct thorough risk assessments by analyzing financial statements, historical data, industry trends, and client-specific information. Pricing policies appropriately to reflect the assessed risk and to ensure profitability will be a core duty. This involves using underwriting tools and software, as well as applying sound judgment based on extensive experience.
The Senior Underwriter will also maintain and build relationships with brokers and agents, providing them with clear and timely communication regarding underwriting decisions and requirements. You will be expected to stay current with market developments, regulatory changes, and emerging risks within the insurance industry. Identifying opportunities for profitable growth and developing new underwriting approaches will be part of your remit. Mentoring and training junior underwriters, offering guidance on complex cases, and ensuring consistency in underwriting practices across the team are also key aspects of this position.
The ideal candidate will possess a Bachelor's degree in Business Administration, Finance, Economics, or a related field. A minimum of 5-7 years of experience in insurance underwriting, with a proven track record of success, is essential. Strong analytical, critical thinking, and decision-making skills are paramount. Excellent communication and negotiation abilities are required for interacting with internal teams and external partners. Familiarity with insurance regulations and legal frameworks is a must. Professional designations such as Chartered Property Casualty Underwriter (CPCU) or equivalent are highly valued. The ability to interpret complex data and translate it into actionable underwriting decisions is critical. This is a vital on-site role supporting our client's operations in Da Nang.
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3
Senior Insurance Claims Adjuster
16000 Thai Binh , Thai Binh
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Our client, a reputable insurance provider, is seeking a highly skilled and experienced Senior Insurance Claims Adjuster for their operations in Thai Binh, Thai Binh, VN . This role is crucial for managing complex insurance claims, ensuring fair and timely settlements, and providing exceptional customer service to policyholders. The ideal candidate will possess in-depth knowledge of insurance policies, claims investigation procedures, and a strong ability to assess damages and liabilities. This hybrid position offers a balance of office-based collaboration and remote flexibility.
Key Responsibilities:
Qualifications:
Join our client's dedicated team in Thai Binh, Thai Binh, VN , and play a key role in delivering reliable insurance solutions.
Key Responsibilities:
- Investigate, evaluate, and settle insurance claims in accordance with policy terms and conditions.
- Conduct thorough fact-finding, including interviews with claimants, witnesses, and relevant parties.
- Assess property damage, bodily injury, and liability claims to determine coverage and payout amounts.
- Negotiate settlements with policyholders and third-party representatives.
- Interpret insurance policies, endorsements, and exclusions accurately.
- Manage a caseload of complex claims, ensuring timely progress and resolution.
- Prepare detailed claim reports, documentation, and correspondence.
- Maintain strong working relationships with policyholders, agents, and legal counsel.
- Identify potential fraud indicators and escalate suspicious claims for further investigation.
- Stay updated on industry best practices, legal requirements, and regulatory changes affecting claims handling.
- Mentor junior claims adjusters and assist in their professional development.
Qualifications:
- Bachelor's degree in Business Administration, Law, Finance, or a related field.
- Minimum of 7 years of experience in insurance claims adjusting, with a focus on complex claims.
- In-depth knowledge of various insurance lines (e.g., property, casualty, auto, health).
- Proven ability to interpret insurance policies and conduct thorough investigations.
- Strong negotiation, communication, and interpersonal skills.
- Excellent analytical and problem-solving abilities.
- Proficiency in claims management software and Microsoft Office Suite.
- Ability to manage time effectively and prioritize tasks in a dynamic environment.
- Strong ethical standards and a commitment to customer service.
- Possession of relevant insurance licenses or certifications is a significant advantage.
- Experience in the Vietnamese insurance market is preferred.
Join our client's dedicated team in Thai Binh, Thai Binh, VN , and play a key role in delivering reliable insurance solutions.
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4
Senior Insurance Underwriter
10000 An Cu, An Giang
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As a Senior Insurance Underwriter, you will be instrumental in evaluating and assessing insurance risks for a reputable insurance provider. This hybrid role combines focused office days for team collaboration and client meetings with remote flexibility for concentrated analysis. You will be responsible for analyzing insurance applications, assessing applicant information, and determining appropriate coverage terms and premiums. Your expertise will ensure that the company’s underwriting standards are met while maintaining competitive pricing and profitability. Key responsibilities include reviewing financial statements, risk assessments, and other relevant data to make informed decisions on policy issuance. You will work closely with insurance agents and brokers, providing guidance and clarity on underwriting guidelines and policy details. This position requires a deep understanding of insurance products, market trends, and risk management principles. You will also mentor junior underwriters, sharing your knowledge and experience to foster their professional development. The ability to identify and mitigate potential risks, while balancing business objectives, is crucial. Excellent analytical, decision-making, and communication skills are essential for success in this role. You will stay updated on industry regulations and best practices to ensure compliance and operational excellence. If you possess a keen eye for detail, a strong financial acumen, and a dedication to sound underwriting practices, this challenging and rewarding opportunity is ideal for you.
Key Responsibilities:
Key Responsibilities:
- Evaluate and assess insurance risks for new and existing policies.
- Analyze applicant data, financial statements, and risk factors.
- Determine appropriate coverage terms, conditions, and premiums.
- Ensure compliance with underwriting guidelines and company policies.
- Work closely with agents and brokers to facilitate policy issuance.
- Identify and mitigate potential underwriting risks.
- Mentor and provide guidance to junior underwriting staff.
- Stay current with industry trends and regulatory changes.
- Contribute to the development and refinement of underwriting strategies.
- Maintain accurate and detailed underwriting records.
- Bachelor's degree in Finance, Economics, Business, or a related field.
- Professional insurance designations (e.g., CPCU, AU) are a strong asset.
- Minimum of 5 years of experience in insurance underwriting.
- Proven ability to analyze complex risks and make sound decisions.
- Strong financial acumen and analytical skills.
- Excellent communication, negotiation, and interpersonal abilities.
- Proficiency in underwriting software and systems.
- Knowledge of insurance products and market dynamics.
- Ability to work effectively in a hybrid work environment.
- Detail-oriented with a commitment to accuracy and integrity.
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5
Remote Insurance Claims Adjuster
21000 Phuong Son
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Our client, a reputable insurance provider, is seeking a diligent and customer-focused Insurance Claims Adjuster to join their operations in a fully remote capacity. This position is ideal for an experienced professional who can manage claims efficiently and effectively, providing exceptional service to policyholders. You will be responsible for investigating, evaluating, and negotiating insurance claims to determine liability and settlement.
As a Remote Insurance Claims Adjuster, your primary duties will include promptly responding to claim notifications, conducting thorough investigations into the circumstances of each claim, and gathering all necessary documentation and evidence. You will assess damages, review policy coverage, and determine the extent of the insurer's liability. The ability to accurately estimate repair costs, medical expenses, or other covered losses is crucial. You will maintain detailed and organized claim files, ensuring all activities and decisions are thoroughly documented. Negotiating settlements with claimants, attorneys, or other involved parties in a fair and professional manner will be a key aspect of the role. You must adhere to all relevant state and federal regulations and company policies. This role requires strong communication skills to explain policy provisions and claim procedures to clients, often via phone or video conference.
The ideal candidate will possess a Bachelor's degree in Business Administration, Finance, or a related field, or equivalent practical experience. A minimum of 3-5 years of experience as a claims adjuster, preferably within a specific line of insurance (e.g., auto, property, casualty), is required. Relevant industry certifications or licenses are a significant advantage. Excellent investigative, analytical, and negotiation skills are essential. You must have strong interpersonal and communication skills, with the ability to empathize with clients during challenging times. Proficiency in claims management software and standard office applications is necessary. The ability to manage a caseload independently, prioritize tasks effectively, and meet deadlines in a remote work environment is critical. A detail-oriented approach and a commitment to ethical practices are paramount. This position offers the flexibility of remote work combined with the satisfaction of assisting customers through the claims process.
Qualifications:
As a Remote Insurance Claims Adjuster, your primary duties will include promptly responding to claim notifications, conducting thorough investigations into the circumstances of each claim, and gathering all necessary documentation and evidence. You will assess damages, review policy coverage, and determine the extent of the insurer's liability. The ability to accurately estimate repair costs, medical expenses, or other covered losses is crucial. You will maintain detailed and organized claim files, ensuring all activities and decisions are thoroughly documented. Negotiating settlements with claimants, attorneys, or other involved parties in a fair and professional manner will be a key aspect of the role. You must adhere to all relevant state and federal regulations and company policies. This role requires strong communication skills to explain policy provisions and claim procedures to clients, often via phone or video conference.
The ideal candidate will possess a Bachelor's degree in Business Administration, Finance, or a related field, or equivalent practical experience. A minimum of 3-5 years of experience as a claims adjuster, preferably within a specific line of insurance (e.g., auto, property, casualty), is required. Relevant industry certifications or licenses are a significant advantage. Excellent investigative, analytical, and negotiation skills are essential. You must have strong interpersonal and communication skills, with the ability to empathize with clients during challenging times. Proficiency in claims management software and standard office applications is necessary. The ability to manage a caseload independently, prioritize tasks effectively, and meet deadlines in a remote work environment is critical. A detail-oriented approach and a commitment to ethical practices are paramount. This position offers the flexibility of remote work combined with the satisfaction of assisting customers through the claims process.
Qualifications:
- Bachelor's degree in Business, Finance, or a related field, or equivalent experience.
- 3-5 years of experience as an Insurance Claims Adjuster.
- Valid Adjuster License (where applicable).
- Strong understanding of insurance policies and claims investigation procedures.
- Excellent negotiation, communication, and interpersonal skills.
- Proficiency with claims management software.
- Strong analytical and problem-solving abilities.
- Ability to work independently and manage a caseload remotely.
- Detail-oriented with a commitment to ethical conduct.
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6
Senior Claims Adjuster - Property Insurance
70000 Bien Hoa, Dong Nai
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Our client, a leading insurance provider, is looking for an experienced Senior Claims Adjuster to join their team in Bien Hoa, Dong Nai, VN . This role will involve managing and settling property insurance claims, ensuring fairness, accuracy, and timely resolution. The ideal candidate will have a strong understanding of insurance policies, claims investigation procedures, and excellent negotiation skills. You will be responsible for assessing damages, determining coverage, and communicating effectively with policyholders, contractors, and legal representatives.
As a Senior Claims Adjuster, you will conduct thorough investigations of property damage claims, which may include reviewing policy documents, inspecting damaged properties (potentially in person or via remote assessment tools), gathering evidence, and interviewing involved parties. You will be adept at interpreting complex policy language and applying it to specific claim situations. Your ability to accurately estimate repair costs and negotiate settlements will be crucial for success. This hybrid role will require a balance of remote work and on-site presence as needed for investigations and team collaboration.
Key responsibilities include:
Qualifications:
This hybrid position offers a competitive salary, comprehensive benefits, and opportunities for professional growth within a supportive team environment.
As a Senior Claims Adjuster, you will conduct thorough investigations of property damage claims, which may include reviewing policy documents, inspecting damaged properties (potentially in person or via remote assessment tools), gathering evidence, and interviewing involved parties. You will be adept at interpreting complex policy language and applying it to specific claim situations. Your ability to accurately estimate repair costs and negotiate settlements will be crucial for success. This hybrid role will require a balance of remote work and on-site presence as needed for investigations and team collaboration.
Key responsibilities include:
- Investigating, evaluating, and settling property insurance claims in accordance with policy terms and company procedures.
- Conducting on-site inspections or coordinating remote assessments of damaged properties.
- Reviewing insurance policies to determine coverage and exclusions.
- Estimating repair costs and negotiating settlements with policyholders and contractors.
- Communicating claim status and decisions clearly and professionally to all parties involved.
- Gathering and documenting all necessary claim-related information and evidence.
- Working collaboratively with internal teams, such as underwriting and legal departments.
- Identifying potential fraud indicators and escalating suspicious claims.
- Maintaining accurate and up-to-date claim files and records.
- Providing guidance and mentorship to junior claims adjusters.
- Staying informed about industry trends, regulations, and best practices.
- Ensuring compliance with all relevant laws and regulations.
Qualifications:
- Bachelor's degree in Business Administration, Finance, or a related field.
- Minimum of 5 years of experience as a Claims Adjuster, with a focus on property claims.
- In-depth knowledge of insurance policies, claims processes, and relevant legislation.
- Proficiency in claims management software and estimating tools.
- Excellent negotiation, communication, and customer service skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and manage a caseload effectively.
- Valid insurance adjuster license (or willingness to obtain one).
- Proficiency in English and Vietnamese.
- Experience in handling complex or large-loss claims is a plus.
This hybrid position offers a competitive salary, comprehensive benefits, and opportunities for professional growth within a supportive team environment.
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7
Customer Service Representative
670000 Nha Trang, Khanh Hoa
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Our client is looking for enthusiastic and customer-focused Customer Service Representatives to join their team. This fully remote, part-time position is perfect for individuals who excel at providing exceptional support and building positive customer relationships.
Responsibilities:
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products, services, and company policies.
- Troubleshoot and resolve customer issues, complaints, and requests efficiently.
- Process orders, returns, and exchanges according to established procedures.
- Document customer interactions, transactions, comments, and actions taken in the CRM system.
- Identify and escalate priority issues to the appropriate internal teams.
- Maintain a high level of product knowledge to effectively assist customers.
- Follow communication scripts and company guidelines when handling customer interactions.
- Strive to achieve and exceed performance metrics, such as customer satisfaction scores and response times.
- Gather customer feedback and share it with the relevant departments for service improvement.
- Assist in maintaining customer records and updating information.
- Build rapport and trust with customers through friendly and engaging communication.
- Handle customer escalations appropriately and escalate to a supervisor when necessary.
- Contribute to team goals and support colleagues.
- Stay updated on new products, services, and company policies.
- Proactively offer solutions and support to enhance the customer experience.
- Manage multiple communication channels simultaneously.
- Ensure confidentiality of customer information.
- Participate in training sessions and team meetings.
- Provide first-level technical support for common issues.
- Previous experience in a customer service or call center environment is highly preferred.
- Excellent verbal and written communication skills in Vietnamese and English.
- Strong interpersonal skills with the ability to build rapport with customers.
- Proficiency in using computers and navigating multiple software applications.
- Basic understanding of CRM systems and helpdesk software is a plus.
- Ability to multitask, prioritize, and manage time effectively in a remote setting.
- A patient, empathetic, and customer-centric attitude.
- High school diploma or equivalent.
- Reliable internet connection and a quiet workspace are required for this remote position.
- Adaptability to learn new processes and product information quickly.
- A positive attitude and a team-player mentality.
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8
Senior Insurance Risk Analyst (Remote)
07000 Nam Dinh , Nam Dinh
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Our client, a leading global insurance provider, is looking for an experienced Senior Insurance Risk Analyst to join their team in a fully remote capacity. This role is critical in assessing and managing the company's diverse risk exposures. The ideal candidate will have a strong background in quantitative risk analysis, actuarial principles, and financial modeling within the insurance industry. You will be responsible for identifying, analyzing, and quantifying potential risks, including underwriting, market, credit, and operational risks. Your duties will involve developing and implementing risk management frameworks, conducting stress testing, and scenario analysis. Key responsibilities include evaluating the effectiveness of existing risk mitigation strategies, recommending improvements, and contributing to the company's capital management and solvency assessments. You will work closely with various departments, including underwriting, claims, and finance, to ensure a holistic approach to risk management. The Senior Insurance Risk Analyst will also play a part in regulatory compliance and reporting, ensuring adherence to industry best practices and standards. Excellent analytical, statistical, and problem-solving skills are essential, along with proficiency in risk modeling software and data analysis tools. Strong communication skills are required to present complex risk assessments and recommendations to senior management and stakeholders. We are looking for a detail-oriented, proactive, and strategically minded professional who can effectively contribute to safeguarding the company's financial stability and growth by proactively managing its risk profile. Your ability to anticipate emerging risks and develop robust mitigation strategies will be highly valued.
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