2 552 Human Resources jobs in Vietnam
Remote Human Resources Generalist
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Key responsibilities include managing the full-cycle recruitment process, including sourcing candidates through various online channels, screening resumes, conducting interviews, and extending job offers. You will also be involved in developing and delivering HR programs and initiatives, such as performance management, compensation and benefits administration, and employee engagement activities. Maintaining accurate employee records and ensuring compliance with labor laws and regulations are also critical aspects of this role.
The ideal candidate will possess strong knowledge of HR best practices and a passion for fostering a positive company culture within a remote setting. Excellent communication, organizational, and interpersonal skills are essential, along with the ability to handle sensitive information with discretion and confidentiality. A bachelor's degree in Human Resources, Business Administration, or a related field, coupled with significant HR experience, is required. Experience with HRIS systems and virtual collaboration tools is highly desirable. This role offers a unique opportunity to shape the HR function in a forward-thinking, remote-first organization.
Responsibilities:
- Manage end-to-end recruitment process for remote positions.
- Onboard new employees and facilitate their integration into the company culture.
- Administer compensation and benefits programs.
- Develop and implement HR policies and procedures.
- Address employee relations issues and provide guidance.
- Support performance management cycles.
- Ensure compliance with employment laws and regulations.
- Organize and facilitate virtual employee engagement activities.
- Maintain HR information systems and employee records.
Human Resources Business Partner
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As an HR Business Partner, you will serve as a primary point of contact for employees and management on a wide range of HR matters, including talent acquisition, performance management, employee development, compensation and benefits, and HR policies and procedures. You will proactively engage with business leaders to understand their talent needs and develop tailored HR solutions to support their goals. This includes partnering on recruitment efforts, implementing performance review processes, and identifying opportunities for employee training and career development.
Key responsibilities include advising on employee relations issues, conducting investigations as needed, and ensuring compliance with labor laws and regulations. You will also be involved in workforce planning, succession planning, and change management initiatives. Analyzing HR data and metrics to identify trends, measure the effectiveness of HR programs, and provide insights to leadership will be a core function. Building strong, trusted relationships across the organization is essential for success in this role.
The ideal candidate will possess a Bachelor's degree in Human Resources, Business Administration, or a related field, with a Master's degree or HR certification (e.g., PHR, SHRM-CP) being a strong asset. Proven experience as an HR Generalist or HR Business Partner, demonstrating a comprehensive understanding of various HR functions, is required. Excellent communication, interpersonal, and conflict-resolution skills are paramount. You should be adept at strategic thinking, problem-solving, and have a strong understanding of Vietnamese labor law. This position involves a hybrid work model, requiring your presence in the **Long Xuyen, An Giang, VN** office for a significant portion of the week, with flexibility for remote work. You should be proactive, adaptable, and committed to fostering a supportive and high-performing workplace culture.
Human Resources Business Partner
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Senior Human Resources Business Partner
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Key responsibilities include partnering with senior management to understand their business needs and translating these into effective HR solutions. You will be involved in workforce planning, talent acquisition and retention strategies, and performance management systems. Developing and implementing employee engagement programs, fostering a positive work culture, and addressing employee relations issues proactively and effectively will be critical. The Senior HR Business Partner will also oversee compensation and benefits programs, ensuring they are competitive and aligned with market trends.
Furthermore, you will lead and facilitate organizational design and change management processes, ensuring smooth transitions and minimizing disruption. Providing coaching and guidance to managers on HR best practices, legal compliance, and employee development will be a significant aspect of the role. You will also be responsible for HR data analysis and reporting, providing insights to support strategic decision-making. Staying updated on HR legislation and best practices to ensure compliance and mitigate risks is essential.
The ideal candidate will possess a Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. A Master's degree or relevant HR certifications (e.g., SHRM-SCP, PHR) are highly desirable. A minimum of 6-8 years of progressive experience in HR, with at least 3 years in a Business Partner role, is required. Strong knowledge of HR principles, employment law, and best practices across all HR functions is essential. Excellent communication, interpersonal, negotiation, and conflict resolution skills are paramount. The ability to build strong relationships with stakeholders at all levels, influence decision-making, and manage multiple priorities in a fast-paced environment is crucial. This role, though based in Pleiku, offers remote flexibility to better serve our client's distributed teams.
Senior Human Resources Business Partner - Remote
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Key Responsibilities:
- Partner with business leaders to align HR strategies with organizational objectives.
- Provide expert guidance on all aspects of human resources management.
- Lead talent acquisition and retention strategies.
- Oversee performance management and employee development programs.
- Manage employee relations, addressing grievances and ensuring fair practices.
- Advise on compensation, benefits, and total rewards programs.
- Support organizational change initiatives and workforce planning.
- Analyze HR data and metrics to inform strategic decisions.
- Ensure compliance with labor laws and HR policies.
- Foster a positive and inclusive workplace culture.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Master's degree or relevant HR certification (e.g., SHRM-SCP, HRCI SPHR) is preferred.
- Minimum of 8 years of progressive HR experience, with at least 3 years in an HRBP role.
- Proven experience in partnering with senior leadership.
- Comprehensive knowledge of HR best practices and employment law.
- Excellent communication, interpersonal, and influencing skills.
- Strong analytical and problem-solving abilities.
- Proficiency in HRIS and other HR technology platforms.
- Ability to manage remote teams and stakeholders effectively.
Human Resources Generalist - Talent Acquisition & Employee Relations
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Responsibilities:
- Manage the end-to-end recruitment process, including job posting, sourcing, screening, interviewing, and selection.
- Develop and implement effective talent acquisition strategies.
- Conduct new hire orientation and manage the onboarding process.
- Address employee inquiries, concerns, and grievances in a timely and professional manner.
- Mediate employee relations issues and support disciplinary processes.
- Ensure compliance with Vietnamese labor laws and regulations.
- Maintain accurate employee records and HR documentation.
- Assist with the development and implementation of HR policies and procedures.
- Support employee engagement initiatives and HR programs.
- Process payroll and manage benefits administration.
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum of 3 years of experience in Human Resources, with a focus on talent acquisition and employee relations.
- Solid understanding of HR principles, practices, and labor laws in Vietnam.
- Proficiency in HRIS and payroll software.
- Excellent interpersonal, communication, and conflict resolution skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Strong organizational and time management skills.
- Fluency in Vietnamese; English proficiency is an asset.
- Proactive attitude and ability to work independently and as part of a team.
Automotive Service Technician
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Customer Service Representative
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Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products, services, and company policies.
- Troubleshoot and resolve customer issues, complaints, and requests efficiently.
- Process orders, returns, and exchanges according to established procedures.
- Document customer interactions, transactions, comments, and actions taken in the CRM system.
- Identify and escalate priority issues to the appropriate internal teams.
- Maintain a high level of product knowledge to effectively assist customers.
- Follow communication scripts and company guidelines when handling customer interactions.
- Strive to achieve and exceed performance metrics, such as customer satisfaction scores and response times.
- Gather customer feedback and share it with the relevant departments for service improvement.
- Assist in maintaining customer records and updating information.
- Build rapport and trust with customers through friendly and engaging communication.
- Handle customer escalations appropriately and escalate to a supervisor when necessary.
- Contribute to team goals and support colleagues.
- Stay updated on new products, services, and company policies.
- Proactively offer solutions and support to enhance the customer experience.
- Manage multiple communication channels simultaneously.
- Ensure confidentiality of customer information.
- Participate in training sessions and team meetings.
- Provide first-level technical support for common issues.
- Previous experience in a customer service or call center environment is highly preferred.
- Excellent verbal and written communication skills in Vietnamese and English.
- Strong interpersonal skills with the ability to build rapport with customers.
- Proficiency in using computers and navigating multiple software applications.
- Basic understanding of CRM systems and helpdesk software is a plus.
- Ability to multitask, prioritize, and manage time effectively in a remote setting.
- A patient, empathetic, and customer-centric attitude.
- High school diploma or equivalent.
- Reliable internet connection and a quiet workspace are required for this remote position.
- Adaptability to learn new processes and product information quickly.
- A positive attitude and a team-player mentality.
Human Resources Manager - Talent Acquisition & Development
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- Develop and implement comprehensive talent acquisition strategies to attract and hire high-quality candidates.
- Manage the full recruitment cycle, including job posting, sourcing, screening, interviewing, and offer negotiation.
- Build and maintain a strong employer brand to attract top talent.
- Oversee employee onboarding and orientation programs.
- Develop and manage performance management systems and processes.
- Design and implement employee training, development, and career progression programs.
- Administer compensation and benefits programs.
- Ensure compliance with labor laws and regulations.
- Partner with senior management to develop and execute HR strategies aligned with business goals.
- Foster a positive and engaging company culture.
- Manage HRIS and ATS systems, ensuring data accuracy and integrity.
- Provide guidance and support to employees and managers on HR-related matters.
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. Master's degree preferred.
- 5+ years of progressive experience in Human Resources, with a focus on talent acquisition and management.
- Proven experience in developing and implementing recruitment strategies and managing the hiring process.
- Strong knowledge of HR best practices, employment law, and compensation & benefits.
- Experience with HRIS and ATS platforms.
- Excellent leadership, communication, negotiation, and interpersonal skills.
- Proficiency in HR analytics and reporting.
- Ability to work autonomously and strategically in a fully remote setting.
- SHRM-CP/SCP or equivalent certification is a plus.
Customer Service Team Lead
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Responsibilities:
- Lead, coach, and motivate a team of customer service representatives.
- Manage daily operations of the customer service department.
- Ensure timely and accurate resolution of customer inquiries and issues.
- Monitor team performance and provide regular feedback and coaching.
- Handle escalated customer complaints and complex cases.
- Develop and implement customer service strategies to improve satisfaction.
- Train new team members on products, services, and support procedures.
- Analyze customer feedback and service data to identify areas for improvement.
- Collaborate with other departments to resolve customer issues effectively.
- Maintain knowledge of company products and services to provide accurate support.
Qualifications:
- Proven experience in a customer service role, with at least 1-2 years in a team lead or supervisory capacity.
- Strong leadership, coaching, and interpersonal skills.
- Excellent communication and problem-solving abilities.
- Proficiency in customer service software and CRM systems.
- Ability to manage and motivate a remote team effectively.
- Knowledge of customer service best practices and metrics (e.g., CSAT, NPS).
- Ability to work independently and manage time efficiently in a remote setting.
- High school diploma required; Associate's or Bachelor's degree is a plus.