Vietnam presents a wealth of opportunities in hospitality and tourism, a sector experiencing considerable growth. Explore roles in hotels, resorts, restaurants, and travel agencies. Positions span from front-of-house management and 580 Hospitality & Tourism jobs in Vietnam
Hotel Operations Manager
55000 Hoa Sơn
WhatJobs
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Job Description
We are seeking an experienced and dynamic Hotel Operations Manager to oversee all aspects of daily operations for our client's hospitality establishment. This is a fully remote position, requiring you to manage and coordinate departments such as Front Office, Housekeeping, Food & Beverage, and Maintenance to ensure exceptional guest experiences and efficient service delivery. You will be responsible for developing and implementing operational policies and procedures, managing staff, controlling costs, and maximizing profitability. Key duties include recruiting, training, and motivating team members, ensuring compliance with health and safety regulations, and handling guest complaints and resolving issues promptly. The ideal candidate will have a proven track record in hotel management, with a strong understanding of front-of-house and back-of-house operations. Exceptional leadership, communication, and problem-solving skills are a must. Experience with property management systems (PMS) and a commitment to delivering outstanding customer service are essential. If you are passionate about hospitality, possess strong organizational skills, and are looking for a challenging remote role where you can drive operational excellence, we invite you to apply.
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Remote Hospitality & Tourism Specialist
53000 Thuy Van
WhatJobs
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Our client is seeking a passionate and experienced Hospitality & Tourism Specialist to join their fully remote team, enhancing guest experiences and streamlining operations for properties in and around **Hue, Thua Thien–Hue, VN**. This role is crucial for developing and implementing innovative strategies that elevate the hospitality sector. You will be responsible for advising on customer service excellence, optimizing booking processes, and developing engaging tourism packages. Your duties will include conducting market research to identify new trends and opportunities, creating comprehensive online content for promotional purposes, and managing client relationships through virtual platforms. You will also assist in the development of training materials for hospitality staff, focusing on service standards and operational efficiency. The ideal candidate will have a deep understanding of the hospitality and tourism industry, with a proven track record of success in customer-facing roles or operational management. Exceptional communication, organizational, and problem-solving skills are paramount. You must be proficient in using digital tools and platforms for marketing, customer engagement, and operational management. A background in tourism management, hotel administration, or a related field is highly desirable. We are looking for individuals who are enthusiastic about promoting Vietnamese tourism and committed to delivering exceptional service standards, all from the comfort of their own location. This is a fantastic opportunity to contribute significantly to the growth of the hospitality sector while enjoying the flexibility of a remote career.
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Hotel Operations Manager - Luxury Boutique
700000 An Thanh
WhatJobs
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Job Description
Our client, a renowned hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of one of their prestigious properties. This is a fully remote role, enabling you to manage operations remotely while coordinating with on-site teams. You will be responsible for ensuring exceptional guest experiences, optimizing operational efficiency, and driving revenue growth across all hotel departments. This role requires strong leadership, impeccable organizational skills, and a deep understanding of the hospitality industry.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee all hotel departments, including front office, housekeeping, food and beverage, and maintenance, to ensure seamless operations.
- Develop and implement operational policies and procedures to enhance guest satisfaction and service quality.
- Manage the hotel budget, including revenue forecasting, cost control, and profitability analysis.
- Lead, motivate, and develop a team of hospitality professionals.
- Ensure compliance with all health, safety, and sanitation regulations.
- Monitor guest feedback and implement strategies to address any concerns or improve service standards.
- Develop and manage relationships with suppliers and vendors.
- Oversee the implementation of new technologies and operational improvements.
- Conduct regular property inspections to ensure standards are met and maintained.
- Drive initiatives to increase revenue and optimize occupancy rates.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record of success in managing diverse hotel departments and driving operational excellence.
- Strong financial acumen and experience with budgeting and P&L management.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to lead and inspire a team.
- Proficiency in hotel management software and systems.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and manage multiple priorities in a remote setting.
- Passion for delivering exceptional guest experiences.
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Hotel Operations Manager
91000 Long Xuyen, An Giang
WhatJobs
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Job Description
Our client is seeking an experienced and dynamic Hotel Operations Manager to lead and manage all aspects of hotel operations in Long Xuyen, An Giang, VN . This role requires a passionate individual dedicated to providing exceptional guest experiences and ensuring efficient daily operations.
Key Responsibilities:
Qualifications:
This is a key leadership position within our client's organization, contributing significantly to the success of their property in Long Xuyen, An Giang, VN . If you are a seasoned hospitality professional ready to take on this exciting challenge, we encourage you to apply.
Key Responsibilities:
- Oversee daily operations of all hotel departments, including front desk, housekeeping, food and beverage, and maintenance.
- Develop and implement operational strategies to enhance guest satisfaction and operational efficiency.
- Manage departmental budgets, control costs, and ensure profitability.
- Recruit, train, supervise, and motivate hotel staff to ensure high standards of service.
- Implement and enforce hotel policies, procedures, and quality standards.
- Handle guest complaints and resolve issues promptly and effectively.
- Ensure compliance with health, safety, and sanitation regulations.
- Monitor inventory and manage supplier relationships.
- Analyze operational performance and implement improvements.
- Contribute to the strategic planning and marketing efforts of the hotel.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Proven experience in hotel management or a senior operations role within the hospitality industry.
- In-depth knowledge of hotel operations, including front office, F&B, and housekeeping management.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in property management systems (PMS) and hotel operational software.
- Ability to manage budgets and control expenses effectively.
- A passion for customer service and creating memorable guest experiences.
- Flexibility to work varying shifts, including nights, weekends, and holidays.
- Experience in hotel renovation or pre-opening phases is a plus.
This is a key leadership position within our client's organization, contributing significantly to the success of their property in Long Xuyen, An Giang, VN . If you are a seasoned hospitality professional ready to take on this exciting challenge, we encourage you to apply.
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Remote Hotel Operations Manager - Luxury Boutique Stays
460000 Pleiku, Gia Lai
WhatJobs
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Our client, a prestigious hospitality group specializing in unique boutique hotel experiences, is seeking a proactive and customer-focused Remote Hotel Operations Manager. This is a fully remote opportunity, allowing you to manage operations from any location. You will be responsible for overseeing the day-to-day operations of our client's various boutique properties, ensuring exceptional guest experiences and operational efficiency. Your role will involve managing reservations, coordinating with on-site staff (remotely), implementing service standards, and overseeing quality control across all departments including housekeeping, F&B, and guest services. You will leverage technology to monitor performance, handle guest feedback, and drive revenue growth. The ideal candidate will have a proven track record in hotel management, with a strong emphasis on operational excellence and guest satisfaction. Experience with property management systems (PMS) and reservation software is essential. You must possess excellent leadership, communication, and problem-solving skills, with the ability to motivate and guide teams from a distance. This role demands exceptional organizational skills, a keen eye for detail, and a passion for delivering memorable experiences. If you are a strategic thinker with a talent for managing complex operations remotely and thrive in a fast-paced environment, this could be the perfect opportunity for you. Join our client in elevating the boutique hotel experience worldwide, all while enjoying the benefits of a remote work setup. You will be a key liaison between the properties and the corporate office, ensuring alignment with brand standards and strategic goals. Your ability to foster a positive remote working culture amongst staff will be paramount.
Key Responsibilities:
Key Responsibilities:
- Oversee daily operations of multiple boutique hotel properties.
- Manage reservation systems and ensure optimal occupancy rates.
- Develop and implement service standards to enhance guest satisfaction.
- Coordinate with and remotely manage on-site hotel staff.
- Monitor and manage operational budgets and control costs.
- Handle guest complaints and resolve issues promptly and effectively.
- Ensure compliance with health, safety, and hygiene standards.
- Analyze operational data and implement improvements.
- Drive revenue through effective sales and marketing strategies.
- Maintain strong relationships with suppliers and stakeholders.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management or operations.
- Proven experience in managing front office, housekeeping, and F&B operations.
- Proficiency with Property Management Systems (PMS) and booking engines.
- Excellent understanding of hospitality industry trends and best practices.
- Strong leadership, communication, and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively in a remote setting.
- Demonstrated ability to deliver exceptional customer service.
- Fluency in English and Vietnamese is preferred.
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Luxury Hotel Front Desk Manager
47000 Nam Dinh , Nam Dinh
WhatJobs
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Job Description
Our client is seeking a highly experienced and motivated Luxury Hotel Front Desk Manager to oversee the daily operations of our prestigious hotel in **Nam Dinh, Nam Dinh, VN**. This role is critical in ensuring exceptional guest experiences and maintaining the highest standards of service. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a keen eye for detail. You will be responsible for managing the front desk team, including receptionists, concierges, and bell staff. This involves scheduling, training, performance management, and fostering a positive and productive work environment. Your duties will extend to implementing and maintaining efficient check-in and check-out procedures, handling guest inquiries and complaints with professionalism and resolving issues promptly, and overseeing the management of reservations and room inventory. Collaboration with other hotel departments, such as housekeeping, F&B, and maintenance, is essential to ensure seamless guest services. You will also be involved in developing and implementing strategies to enhance guest satisfaction and loyalty programs. The successful candidate will have a proven track record in hotel management, preferably in a luxury setting. Excellent communication and interpersonal skills are a must, as you will interact with guests and staff from diverse backgrounds. A strong understanding of hotel management software and POS systems is required. A degree in Hospitality Management or a related field is preferred, along with at least 5 years of progressive experience in front office operations. We are looking for someone who is proactive, resourceful, and committed to delivering outstanding service, contributing to the overall success and reputation of the establishment.
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5
Hotel Operations Manager
18000 Haiphong , Haiphong
WhatJobs
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Job Description
Our client is seeking an experienced and customer-focused Hotel Operations Manager to oversee all aspects of hotel operations in **Haiphong, Hai Phong, VN**. This critical role involves ensuring exceptional guest experiences, efficient staff management, and optimal financial performance. You will be responsible for managing daily operations across various departments, including front desk, housekeeping, food and beverage, and maintenance. Key duties include developing and implementing operational policies and procedures, managing budgets, controlling costs, and maximizing revenue. You will lead, train, and motivate a diverse team of hotel staff to uphold service standards and foster a positive work environment. The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with at least 5 years of experience in hotel management, with a proven track record of success in operations. Strong leadership, communication, interpersonal, and problem-solving skills are essential. A deep understanding of the hospitality industry, guest relations, and financial management is required. You must be adept at identifying operational challenges and implementing effective solutions to enhance guest satisfaction and operational efficiency. This position offers an exciting opportunity to lead and grow within the vibrant hospitality sector in **Haiphong, Hai Phong, VN**.
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Hotel Operations Manager
59000 An Thanh
WhatJobs
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Job Description
Our client, a renowned hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee operations at their premier property in **Vung Tau, Ba Ria–Vung Tau, VN**. This critical role is responsible for ensuring the highest standards of guest service, operational efficiency, and profitability across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance.
The ideal candidate will possess a strong background in hotel management and a proven ability to lead and motivate diverse teams. You will be responsible for managing departmental budgets, controlling costs, and implementing operational policies and procedures. Key responsibilities include ensuring compliance with health and safety regulations, managing guest relations, resolving customer complaints effectively, and driving revenue through sales and marketing initiatives. You will also be involved in staff recruitment, training, and performance management.
Qualifications: A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. A minimum of 5 years of experience in a progressive hotel management role, with at least 2 years in a senior management position (e.g., Assistant General Manager, Operations Manager), is essential. Demonstrated success in managing multiple hotel departments and improving guest satisfaction scores. Excellent leadership, communication, and interpersonal skills are mandatory. A strong understanding of hotel operations, revenue management, and customer service principles. Ability to work flexible hours, including evenings, weekends, and holidays, as required by the hospitality industry. Proficiency in property management systems (PMS) and relevant software is expected. You will be a key player in maintaining the hotel's reputation for excellence and ensuring a seamless guest experience. Experience in resort management is a plus. Strong financial acumen and P&L responsibility experience are highly desirable.
The ideal candidate will possess a strong background in hotel management and a proven ability to lead and motivate diverse teams. You will be responsible for managing departmental budgets, controlling costs, and implementing operational policies and procedures. Key responsibilities include ensuring compliance with health and safety regulations, managing guest relations, resolving customer complaints effectively, and driving revenue through sales and marketing initiatives. You will also be involved in staff recruitment, training, and performance management.
Qualifications: A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. A minimum of 5 years of experience in a progressive hotel management role, with at least 2 years in a senior management position (e.g., Assistant General Manager, Operations Manager), is essential. Demonstrated success in managing multiple hotel departments and improving guest satisfaction scores. Excellent leadership, communication, and interpersonal skills are mandatory. A strong understanding of hotel operations, revenue management, and customer service principles. Ability to work flexible hours, including evenings, weekends, and holidays, as required by the hospitality industry. Proficiency in property management systems (PMS) and relevant software is expected. You will be a key player in maintaining the hotel's reputation for excellence and ensuring a seamless guest experience. Experience in resort management is a plus. Strong financial acumen and P&L responsibility experience are highly desirable.
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Hotel Operations Manager
94000 Can Tho , Can Tho
WhatJobs
Posted today
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Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee all aspects of daily hotel operations and ensure the highest standards of guest satisfaction. This critical role involves managing various departments, including front desk, housekeeping, food and beverage, and maintenance, to ensure seamless service delivery and operational efficiency. You will be responsible for developing and implementing operational strategies, managing budgets, controlling costs, and maintaining compliance with health, safety, and quality standards. The ideal candidate will possess a strong background in hospitality management, with proven leadership skills and a deep understanding of hotel operations. Excellent interpersonal and communication skills are essential for interacting with guests, staff, and stakeholders. You should be adept at problem-solving, decision-making, and motivating a diverse team to achieve departmental and hotel-wide goals. This position requires a hands-on approach, a commitment to continuous improvement, and the ability to thrive in a demanding, customer-focused environment. You will play a key role in shaping the guest experience, driving revenue, and ensuring the profitability and reputation of the establishment. If you are a results-driven hospitality professional with a passion for excellence and a proven ability to manage complex operations, we encourage you to apply.
Responsibilities:
Responsibilities:
- Oversee and direct all hotel operations, including front desk, housekeeping, F&B, and maintenance.
- Develop and implement strategies to enhance guest satisfaction and operational efficiency.
- Manage departmental budgets, control costs, and optimize revenue streams.
- Ensure adherence to all hotel policies, procedures, and quality standards.
- Supervise, train, and motivate hotel staff to provide exceptional service.
- Handle guest complaints and resolve issues promptly and effectively.
- Conduct regular inspections of the property to ensure cleanliness, safety, and maintenance standards are met.
- Collaborate with sales and marketing teams to drive business and occupancy rates.
- Monitor key performance indicators (KPIs) and implement action plans for improvement.
- Ensure compliance with all local, state, and federal health and safety regulations.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record in managing multiple hotel departments.
- Strong leadership, team management, and motivational skills.
- Excellent communication, interpersonal, and customer service skills.
- In-depth knowledge of hotel operations, revenue management, and budgeting.
- Proficiency in property management systems (PMS) and Microsoft Office Suite.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong problem-solving and decision-making abilities.
- A commitment to delivering outstanding guest experiences.
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8
Remote Hotel Operations Manager
52000 Thuy Van
WhatJobs
Posted today
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Job Description
WhatJobs is seeking an experienced and adaptable Remote Hotel Operations Manager to oversee and optimize the operational efficiency of our hospitality establishments. In this fully remote role, you will be responsible for managing day-to-day hotel operations, ensuring exceptional guest experiences, and driving profitability. Your duties will include developing and implementing operational policies and procedures, managing staff performance and training, overseeing budget adherence, and ensuring compliance with all health, safety, and sanitation standards. You will leverage technology to monitor key performance indicators, manage inventory, and streamline operational processes. The ideal candidate possesses a strong background in hospitality management, with a proven ability to lead teams and manage complex operations effectively. Excellent communication, problem-solving, and leadership skills are essential. You should be highly organized, detail-oriented, and proficient in using hotel management software and virtual collaboration tools. This role requires a proactive approach to guest satisfaction and a commitment to maintaining high standards across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. Your ability to remotely support and guide on-site teams will be critical. This is an excellent opportunity for a seasoned hospitality professional looking for a flexible, remote management position where they can significantly impact guest satisfaction and business success.
Responsibilities:
Responsibilities:
- Oversee all hotel operations, including front office, housekeeping, and F&B.
- Develop and implement operational strategies to enhance guest satisfaction.
- Manage staff performance, training, and development remotely.
- Ensure adherence to quality standards, health, and safety regulations.
- Monitor operational budgets and control expenses.
- Utilize hotel management systems to track performance and manage resources.
- Drive initiatives for service improvement and operational efficiency.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management.
- Proven leadership skills and experience managing diverse teams.
- Strong understanding of hotel operations and industry best practices.
- Proficiency in hotel management software and remote collaboration tools.
- Excellent communication, problem-solving, and organizational skills.
- Ability to work independently and manage operations from a remote location.
This advertiser has chosen not to accept applicants from your region.
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