3 Logistics & Warehousing jobs in Vietnam
Contract Logistics Customer Service Specialist
Dong Nai , Dong Nai
Kuehne+Nagel
Posted 4 days ago
Job Viewed
Job Description
You will be part of our Contract Logistics team, adding your expertise + skills to the delivery of Customer Excellence.
**Your Role**
Your primary objective will be to provide an outstanding level of service by managing customer needs, completing all required tasks effectively + efficiently, ensuring that all supply chain process are seamless. You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives.
- To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner.
- To manage + process received orders in the system, handing them over to the warehouse operations team for completion.
- To communicate with customers regarding the order status or when issues arise.
- To prepare + sort documents such as cycle count reports, invoices; identifying + interpreting data for system entry.
- To coordinate with customer to submit billing as per agreed timeframes along with required supporting documents, monitor + follow up any discrepancies in original tax invoices, escalating as necessary.
- To identify + implement solutions aimed at continuous improvements within the customer portfolio (e.g. data quality, turnaround times, + customer satisfaction).
- To ensure compliance with all customer contractual obligations on the part of the company.
**Your Responsibilities**
- To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner.
- To manage + process received orders in the system, handing them over to the warehouse operations team for completion.
- To communicate with customers regarding the order status or when issues arise.
- To prepare + sort documents such as cycle count reports, invoices; identifying + interpreting data for system entry.
- To coordinate with customer to submit billing as per agreed timeframes along with required supporting documents, monitor + follow up any discrepancies in original tax invoices, escalating as necessary.
- To identify + implement solutions aimed at continuous improvements within the customer portfolio (e.g. data quality, turnaround times, + customer satisfaction).
- To ensure compliance with all customer contractual obligations on the part of the company.
**Your Skills and Experiences**
+ Bachelor Degree or College Graduated.
+ Having at least 2-year experience working in warehouse environment.
+ Detail-oriented, careful, hard-working and responsible.
+ Customer service: ability to handle customer inquiries, resolve issues, and ensure customer satisfaction.
+ Good communication skills to interact effectively with clients and internal teams, problem-solving and time-management and prioritization skills to handle multiple tasks and meet deadlines.
+ Ability to analyze data, metrics to improve logistics processes and customer service is preferable.
+ Fluent Vietnamese. Good command of English.
**Good Reasons to Join**
We want to be the best company to work for + with. You will play a key role in our drive towards customer excellence. Coach your team so everyone knows their daily objectives + are fully empowered to meet them. Give your team opportunities to expand portfolios, to gain new experiences + grow by selectively delegating activities Staying one step ahead of any potential issues will be key. Much of your day will be focused on problem solving around order management, ensuring complete delivery of orders + other leadership activities. You will be steadfast in ensuring your activities are fully compliant with all licenses, QSHE, dangerous goods requirements, both internal + external.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
**Your Role**
Your primary objective will be to provide an outstanding level of service by managing customer needs, completing all required tasks effectively + efficiently, ensuring that all supply chain process are seamless. You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives.
- To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner.
- To manage + process received orders in the system, handing them over to the warehouse operations team for completion.
- To communicate with customers regarding the order status or when issues arise.
- To prepare + sort documents such as cycle count reports, invoices; identifying + interpreting data for system entry.
- To coordinate with customer to submit billing as per agreed timeframes along with required supporting documents, monitor + follow up any discrepancies in original tax invoices, escalating as necessary.
- To identify + implement solutions aimed at continuous improvements within the customer portfolio (e.g. data quality, turnaround times, + customer satisfaction).
- To ensure compliance with all customer contractual obligations on the part of the company.
**Your Responsibilities**
- To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner.
- To manage + process received orders in the system, handing them over to the warehouse operations team for completion.
- To communicate with customers regarding the order status or when issues arise.
- To prepare + sort documents such as cycle count reports, invoices; identifying + interpreting data for system entry.
- To coordinate with customer to submit billing as per agreed timeframes along with required supporting documents, monitor + follow up any discrepancies in original tax invoices, escalating as necessary.
- To identify + implement solutions aimed at continuous improvements within the customer portfolio (e.g. data quality, turnaround times, + customer satisfaction).
- To ensure compliance with all customer contractual obligations on the part of the company.
**Your Skills and Experiences**
+ Bachelor Degree or College Graduated.
+ Having at least 2-year experience working in warehouse environment.
+ Detail-oriented, careful, hard-working and responsible.
+ Customer service: ability to handle customer inquiries, resolve issues, and ensure customer satisfaction.
+ Good communication skills to interact effectively with clients and internal teams, problem-solving and time-management and prioritization skills to handle multiple tasks and meet deadlines.
+ Ability to analyze data, metrics to improve logistics processes and customer service is preferable.
+ Fluent Vietnamese. Good command of English.
**Good Reasons to Join**
We want to be the best company to work for + with. You will play a key role in our drive towards customer excellence. Coach your team so everyone knows their daily objectives + are fully empowered to meet them. Give your team opportunities to expand portfolios, to gain new experiences + grow by selectively delegating activities Staying one step ahead of any potential issues will be key. Much of your day will be focused on problem solving around order management, ensuring complete delivery of orders + other leadership activities. You will be steadfast in ensuring your activities are fully compliant with all licenses, QSHE, dangerous goods requirements, both internal + external.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
This advertiser has chosen not to accept applicants from your region.
0
Spare Part Warehouse Clerk (Moulding)
Tan Uyen
The LEGO Group
Posted 27 days ago
Job Viewed
Job Description
Spare Part Warehouse Clerk (Moulding)
+ **Location** Tan Uyen, Bình Duong, Vietnam
+ **Job ID** 00024405
+ **Category** Hourly
**Job Description**
**Core Responsibilities:**
+ Supply spare parts, consumables, chemicals and PPE to internal costumers.
+ Write off from system all material supplied.
+ Execution of Cycle Count and variances analysis.
+ Report any discrepancy found physical vs system in spare parts warehouse to the SP supervisor.
+ Store in proper location and right conditions new and existing material.
+ Perform 5's in a daily basis.
+ Support supervisor to excecute actions regarding metrics established for the area in case of a problem.
+ Support supervisor in case of an audit finding or recommendation.
+ Quality: High focus on do It right the first time.
+ Learning: In everyday basis, different types of spare parts, components.
+ Caring: Support the company's priorities by caring about his/her safety and also caring about team mates.
**Do you have what it takes?**
+ Secondary vocational school, collegeor higher is preferred
+ Must be highly proficient with MS Office (excel)
+ Prefer to have experience about inventory management of technical parts.
+ Prefer to have experience in manufacturing environment.
+ Work and follow shift pattern.
+ Interpersonal skills: collaboration, teamwork, proactive and service attitude, personal and professional ethics.
+ Ability to read and understand English.
#LI-KN1
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
**What's in it for you?**
Here is what you can expect:
**Family Care Leave** - We offer enhanced paid leave options for those important times.
**Insurances** - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
**Wellbeing** - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
**Colleague Discount** - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
**Bonus** - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
**Workplace** - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children's Rights.
Just imagine building your dream career.
Then make it real.
**Join the LEGO® team today.**
+ **Location** Tan Uyen, Bình Duong, Vietnam
+ **Job ID** 00024405
+ **Category** Hourly
**Job Description**
**Core Responsibilities:**
+ Supply spare parts, consumables, chemicals and PPE to internal costumers.
+ Write off from system all material supplied.
+ Execution of Cycle Count and variances analysis.
+ Report any discrepancy found physical vs system in spare parts warehouse to the SP supervisor.
+ Store in proper location and right conditions new and existing material.
+ Perform 5's in a daily basis.
+ Support supervisor to excecute actions regarding metrics established for the area in case of a problem.
+ Support supervisor in case of an audit finding or recommendation.
+ Quality: High focus on do It right the first time.
+ Learning: In everyday basis, different types of spare parts, components.
+ Caring: Support the company's priorities by caring about his/her safety and also caring about team mates.
**Do you have what it takes?**
+ Secondary vocational school, collegeor higher is preferred
+ Must be highly proficient with MS Office (excel)
+ Prefer to have experience about inventory management of technical parts.
+ Prefer to have experience in manufacturing environment.
+ Work and follow shift pattern.
+ Interpersonal skills: collaboration, teamwork, proactive and service attitude, personal and professional ethics.
+ Ability to read and understand English.
#LI-KN1
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
**What's in it for you?**
Here is what you can expect:
**Family Care Leave** - We offer enhanced paid leave options for those important times.
**Insurances** - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
**Wellbeing** - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
**Colleague Discount** - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
**Bonus** - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
**Workplace** - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children's Rights.
Just imagine building your dream career.
Then make it real.
**Join the LEGO® team today.**
This advertiser has chosen not to accept applicants from your region.
1
Air Export Agent
Hanoi, Hanoi
Expeditors
Posted 27 days ago
Job Viewed
Job Description
"We're not in the shipping business; we're in the information business" - Peter Rose, Expeditors Founder
As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order and risk management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
Job Purpose
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Air Export Department.
Key Responsibilities
+ Ensure smooth and timely freight process flow
+ Ensure accurate and timely data entry into our operating system.
+ Track and Trace Air Export Files and reporting. Use Tree View on daily basis
+ Ensure arrival notices are communicated to overseas and customers
+ Ensure accurate and timely client and vendors billing.
+ Interact with our customers in arranging their international shipments, meeting customer service standards.
+ Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others.
+ Meet compliance at all times to regulations internal and external in accordance with government regulations.
+ Understand department process flow, and looking for best practices to improve operational efficiency and productivity.
+ Ensure all customers standard operating procedures are followed and updated in the DLSOP
+ Meet KPI standards in accordance with the Company's procedures
+ Overseas communications, timely responses to emails and requests (internal and external)
+ Escalation of problems to Management when necessary.
+ Meets company standards of 52 hours training per year per employee.
+ Complete mandatory training when required
+ Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
+ Minimum Education & College or University graduation or equivalent qualification
+ IATA Certification (preferred)
+ Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
+ Pro-active, strong organizational skills
+ Good Microsoft Office skills (Excel, Word etc.).
+ Fluent in English
+ 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
+ Full time job contract
+ Competitive salary
+ Opportunity for promotion
+ Friendly atmosphere among team
+ Ability to develop
+ Professional Training Plan
+ Health insurance program
+ Professional of working environment
+ 14 annual leave days per year
As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order and risk management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
Job Purpose
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Air Export Department.
Key Responsibilities
+ Ensure smooth and timely freight process flow
+ Ensure accurate and timely data entry into our operating system.
+ Track and Trace Air Export Files and reporting. Use Tree View on daily basis
+ Ensure arrival notices are communicated to overseas and customers
+ Ensure accurate and timely client and vendors billing.
+ Interact with our customers in arranging their international shipments, meeting customer service standards.
+ Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others.
+ Meet compliance at all times to regulations internal and external in accordance with government regulations.
+ Understand department process flow, and looking for best practices to improve operational efficiency and productivity.
+ Ensure all customers standard operating procedures are followed and updated in the DLSOP
+ Meet KPI standards in accordance with the Company's procedures
+ Overseas communications, timely responses to emails and requests (internal and external)
+ Escalation of problems to Management when necessary.
+ Meets company standards of 52 hours training per year per employee.
+ Complete mandatory training when required
+ Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
+ Minimum Education & College or University graduation or equivalent qualification
+ IATA Certification (preferred)
+ Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
+ Pro-active, strong organizational skills
+ Good Microsoft Office skills (Excel, Word etc.).
+ Fluent in English
+ 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
+ Full time job contract
+ Competitive salary
+ Opportunity for promotion
+ Friendly atmosphere among team
+ Ability to develop
+ Professional Training Plan
+ Health insurance program
+ Professional of working environment
+ 14 annual leave days per year
This advertiser has chosen not to accept applicants from your region.
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