12 Jobs in Can Tho

**MAIN PURPOSE OF ROLE**
Manage a group of customers to achieve designated sales target levels.
Develop profitable business with new and existing customers.
**MAIN RESPONSIBILITIES**
- Possess and apply detailed product knowledge as well as thorough knowledge of client's business.
- Responsible for the direct sales process, aiming at meeting and/or exceeding sales targets.
- Is in charge of sales expansion, introduce new products/services to clients and organize visits to
current and potential clients.
- Submit short and long-range sales plans and prepare sales strategies utilizing available marketing
programs to reach nominated targets.
- Responsible for retaining long-term customer relationships with established clients.
- Ensure that clients receive high quality customer service.
- Inform clients of new products and services as they are introduced, Migrate information to
appropriate sales representative when clients have additional service needs.
**QUALIFICATIONS**
Education
Education Level Major/Field of Study or Equivalent
Associates Degree (± 13
years)
Experience/Background
Experience Experience Details
Minimum 1 year
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

**GIỚI THIỆU VỀ ABBOTT**
Abbott là công ty chăm sóc sức khỏe toàn cầu, tiên phong trong nghiên cứu khoa học và tạo ra những đột phá trong công nghệ chăm sóc sức khỏe để giúp mọi người sống khỏe mạnh hơn. Chúng tôi luôn hướng tới tương lai, dự đoán và đáp ứng những thay đổi trong khoa học và công nghệ y khoa. Những công nghệ mang tính thay đổi cuộc sống của Abbott trải dài nhiều lĩnh vực từ dinh dưỡng, chẩn đoán đến thiết bị y tế và dược phẩm.
**LÀM VIỆC TẠI ABBOTT**
Tại Abbott, bạn có thể làm công việc tạo ra giá trị và ý nghĩa cho cộng đồng. Bạn được trao cơ hội để học hỏi và phát triển, chăm sóc bản thân và gia đình, đồng thời thể hiện và phát huy tối đa tiềm năng của bản thân trong cả sự nghiệp và cuộc sống. Bạn sẽ có cơ hội:
+ Phát triển sự nghiệp tại một công ty toàn cầu, nơi bạn có thể hiện thực hóa ước mơ nghề nghiệp của mình.
+ Làm việc tại một môi trường được công nhận là "Nơi làm việc tốt nhất" tại nhiều quốc gia và được tạp chí Fortune (Mỹ) vinh danh là một trong những công ty được ngưỡng mộ nhất thế giới.
Trở thành một phần của doanh nghiệp hàng đầu, được công nhận là nơi làm việc tốt nhất với môi trường tuyệt vời cho sự đa dạng và hòa nhập.
**Chức danh nội bộ:** District Trade Manager
**Địa điểm:** Long An: Quản lý ½ tỉnh (Cần Giuộc, Đức Hòa, Đức Huệ.)
**Bến Tre:** Quản lý ½ tỉnh - (Mỏ Cày, Thạnh Phú, Chợ Lách)
Mô hình tập trung vàoSell-Out tập trung vào **trưng bày, khuyến mãi, PG, trải nghiệm người tiêu dùng** tại điểm bán (Key shop) - quản lý 20-35 Key Shop
**1. Triển khai hoạt động tiếp thị tại điểm bán - Hỗ trợ Sell-out**
+ Theo dõi và triển khai các chương trình tiếp thị dành cho cửa hàng và người tiêu dùng.
+ Quản lý quà tặng: phân bổ, theo dõi và thống kê tồn kho.
+ Cập nhật và báo cáo các hoạt động của đối thủ cạnh tranh tại thị trường.
**2. Quản lý đội ngũ PG (Promotion Girls) - 20-35 người tại các Key Shops**
+ Sắp xếp lịch làm việc, phân công khu vực và giám sát hiệu quả làm việc của PGs.
+ Đề xuất tuyển dụng, đào tạo và huấn luyện PGs mới.
+ Kiểm tra định kỳ hoạt động của PGs tại điểm bán, đảm bảo tuân thủ quy trình và hình ảnh thương hiệu.
**3. Hỗ trợ kinh doanh và báo cáo**
+ Phối hợp chặt chẽ với đội ngũ Sales để triển khai các hoạt động thúc đẩy bán hàng.
+ Thăm viếng khách hàng, xây dựng và duy trì mối quan hệ tốt với các cửa hàng trọng điểm.
+ Thực hiện các báo cáo kinh doanh, báo cáo chương trình và các báo cáo liên quan khác theo yêu cầu.
**YÊU CẦU CÔNG VIỆC**
- Tốt nghiệp Cao Đẳng trở lên
- Có kinh nghiệm quản lý PG/sales (nhóm từ 10 nhân viên) và chịu trách nhiệm doanh số
- Nhiệt huyết, chăm chỉ
- Sẵn sàng đi thị trường thường xuyên
- Kỹ năng giải quyết vấn đề tốt.
- Kỹ năng giao tiếp
- Cẩn thận và chính xác
- Chịu được áp lực công việc
- Kỹ năng Excel, phân tích dữ liệu, số liệu
QUYỀN LỢI:
- Lương, trợ cấp, thưởng hàng tháng, thưởng quý, thưởng năm và các chương trình thưởng khác hấp dẫn
- Lương tháng 13
- Có công tác phí hỗ trợ cho nhân viên
- 12 ngày phép năm trong năm đầu - 18 ngày từ năm tiếp theo
- Bảo hiểm đầy đủ theo luật định
- Bảo hiểm sức khỏe nâng cao
- Chương trình đào tạo & cơ hội thăng tiến
- Cụ thể sẽ được trao đổi thêm trong quá trình phỏng vấn
+ Việc làm ổn định, công ty chuyên nghiệp
+ Công tác phí khi đi công tác
+ Teambuilding
+ Công cụ làm việc (Taplet, Máy tính.)
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

**Additional Information**
**Job Number**
**Job Category** Engineering & Facilities
**Location** Legacy Mekong Can Tho Autograph Collection Can Tho, Con Au Islet, Can Tho, 0, Viet Nam, 94912VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**HOTEL DESCRIPTION**
Located on Con Au Islet in the Mekong Delta, Legacy Mekong, Autograph Collection, accessible only by boat, features 60 rooms overlooking the garden, lake, and river, as well as 23 private pool villas. The resort, surrounded by lush greenery and mature banyan trees, is just 2.5 hours from Ho Chi Minh City and a short distance from Can Tho city center.
Guests can unwind by the outdoor pool, admire the picturesque lotus flower pond, or rejuvenate with wellness activities at the spa, fitness center or tennis court. The resort's all-day dining restaurant features Mekong signature dishes, offering authentic flavors that capture the essence of the region.
**JOB SUMMARY**
Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
OR
- 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
**CORE WORK ACTIVITIES**
**Managing Property Operations and Engineering Budgets**
- Supervises Engineering in the absence of the Director of Engineering.
- Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
- Maintains and operates equipment at optimum effectiveness, efficiency and safety.
- Establishes and manages an effective rooms maintenance program.
- Ensures compliance with all Engineering departmental policies, standards and procedures.
- Manages department's controllable expenses to achieve or exceed budgeted goals.
- Select and order or purchase new equipment, supplies, and furnishings.
- Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
- Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
- Supervises the day to day operations of Engineering.
**Maintaining Property Standards**
- Maintains accurate logs and records as required.
- Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
**Providing Exceptional Customer Service**
- Handles guest problems and complaints effectively.
- Empowers employees to provide excellent customer service.
- Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
**Managing Profitability**
- Helps establish priorities for total property maintenance needs.
- Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.
**Managing and Conducting Human Resources Activities**
- Celebrates successes and publicly recognizes the contributions of team members.
- Establishes and maintains open, collaborative relationships with employees.
- Ensures employees are treated fairly and equitably.
- Strives to improve service performance.
- Provides feedback to employees based on observation of service behaviors.
- Supervises employee's ability to execute departmental and property emergency procedures.
- Reviews employee satisfaction results to identify and address employee problems or concerns.
- Solicits employee feedback.
- Helps ensure regulatory compliance to facility regulations and safety standards.
- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Ensures property policies are administered fairly and consistently.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Loss Prevention & Security
**Location** Legacy Mekong Can Tho Autograph Collection Can Tho, Con Au Islet, Can Tho, 0, Viet Nam, 94912VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**HOTEL DESCRIPTION**
Located on Con Au Islet in the Mekong Delta, Legacy Mekong, Autograph Collection, accessible only by boat, features 60 rooms overlooking the garden, lake, and river, as well as 23 private pool villas. The resort, surrounded by lush greenery and mature banyan trees, is just 2.5 hours from Ho Chi Minh City and a short distance from Can Tho city center.
Guests can unwind by the outdoor pool, admire the picturesque lotus flower pond, or rejuvenate with wellness activities at the spa, fitness center or tennis court. The resort's all-day dining restaurant features Mekong signature dishes, offering authentic flavors that capture the essence of the region.
**JOB SUMMARY**
Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.
OR
- 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.
**CORE WORK ACTIVITIES**
**Managing Security Operations**
- Assists in the development and implementation of emergency procedures.
- Recommends follow-up action for security breaches.
- Conducts investigation of all losses of property assets and refers to proper management for disposition.
- Deploys security staff to effectively monitor and protect property assets.
- Complies with all Corporate Security safety and security management guidelines and procedures.
- Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.
- Conducts periodic patrols of entire property and parking areas.
- Recognizes success across areas of responsibility.
- Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.
- Implements action plans to monitor and control risk.
- Keeps abreast of local criminal activity as it may impact property.
- Maintains required reports and documentation regarding patrols of property and parking areas.
- Inspects all security equipment and ensures it is fully functioning.
- Provides means for obtaining necessary medical attention on a timely basis.
- Conducts hourly employee performance appraisals according to Standard Operating Procedures.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Maintains first aid and CPR certifications required for Security officers.
- Implements local authority requirement for security and safety.
**Leading Security Teams**
- Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.
- Celebrates successes by publicly recognizing the contributions of team members.
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Serves as a role model to demonstrate appropriate behaviors.
**Providing and Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Meets quality standards and customer expectations on a daily basis.
- Provides services that are above and beyond for customer satisfaction and retention.
**Conducting Human Resources Activities**
- Assists in minimizing cost of accident claims through aggressive claims management.
- Brings issues to the attention of Human Resources as necessary.
- Strives to improve service performance.
- Administers property policies fairly and consistently.
**Additional Responsibilities**
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Develops and maintains a working relationship with local law enforcement authorities.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Provides guidance in setting health and safety policies and standards.
- Coordinates with Event Sales for VIP escort and media control for large events.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Spa
**Location** Legacy Mekong Can Tho Autograph Collection Can Tho, Con Au Islet, Can Tho, 0, Viet Nam, 94912VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**HOTEL DESCRIPTION**
Located on Con Au Islet in the Mekong Delta, Legacy Mekong, Autograph Collection, accessible only by boat, features 60 rooms overlooking the garden, lake, and river, as well as 23 private pool villas. The resort, surrounded by lush greenery and mature banyan trees, is just 2.5 hours from Ho Chi Minh City and a short distance from Can Tho city center.
Guests can unwind by the outdoor pool, admire the picturesque lotus flower pond, or rejuvenate with wellness activities at the spa, fitness center or tennis court. The resort's all-day dining restaurant features Mekong signature dishes, offering authentic flavors that capture the essence of the region.
**JOB SUMMARY**
Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Management of Spa Operations and Budgets**
- Assumes the responsibilities of the Spa Director in his/her absence.
- Ensures all employees have the proper supplies, equipment and uniforms.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Manages supplies and equipment inventories within budget.
- Maintains cleanliness of spa and related areas and equipment.
- Understands the impact of department's operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
**Ensuring and Delivering Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
- Strives to improve service performance.
**Conducting Human Resources Activities**
- Solicits employee feedback, utilizing an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Ensures employees understand expectations and parameters.
- Brings issues to the attention of the department manager and Human Resources as necessary.
- Observes service behaviors of employees and providing feedback to individuals.
- Participates in employee progressive discipline procedures.
- Participates in an on-going employee recognition program.
- Reviews comment cards and guest satisfaction results with employees.
- Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Supervises on-going training initiatives and conducting training when appropriate.
- Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Assists the Spa Director in managing the day-to-day operations of the spa as necessary.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Reservations
**Location** Legacy Mekong Can Tho Autograph Collection Can Tho, Con Au Islet, Can Tho, 0, Viet Nam, 94912VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**HOTEL DESCRIPTION**
Located on Con Au Islet in the Mekong Delta, Legacy Mekong, Autograph Collection, accessible only by boat, features 60 rooms overlooking the garden, lake, and river, as well as 23 private pool villas. The resort, surrounded by lush greenery and mature banyan trees, is just 2.5 hours from Ho Chi Minh City and a short distance from Can Tho city center.
Guests can unwind by the outdoor pool, admire the picturesque lotus flower pond, or rejuvenate with wellness activities at the spa, fitness center or tennis court. The resort's all-day dining restaurant features Mekong signature dishes, offering authentic flavors that capture the essence of the region.
**JOB SUMMARY**
Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; no work experience required.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
**CORE WORK ACTIVITIES**
**Understanding Markets & Maximizing Revenue**
- Identifies new reservations sales business to achieve personal and property revenue goals.
- Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Monitors same day selling procedures to maximize room revenue and control property occupancy.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Conducting Daily Reservations Sales Activities**
- Responds to incoming reservations sales opportunities for the property that are outside parameters of the .
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Uses sales resources and administrative/support staff effectively.
- Assists in monitoring group reservation forecast data.
- Coordinates with sales and Convention Services to process rooming lists and reservation cards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Assists with monitoring accuracy of reservation sales orders within tracking systems.
- Tracks no-show reservations and processes charges as needed.
- Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
- Manages wait list and prioritizes order of wait list contacts to be made.
- Prepares work and maintenance orders.
**Providing Exceptional Customer Service**
- Supports customer loyalty and property's brand standards by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Provides excellent customer service consistent with the daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Sets a positive example for guest relations.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Handles guest complaints and disputes following the instant pacification procedures.
**Managing and Conducting Human Resource Activities**
- Monitors reservations sales agents while on phone calls.
- Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Utilizes all available on the job training tools for employees.
- Creates monthly labor scheduling for team.
**Additional Responsibilities**
- Utilizes applicable intranet for resources and information.
- Creates contracts as required.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Legacy Mekong Can Tho Autograph Collection Can Tho, Con Au Islet, Can Tho, 0, Viet Nam, 94912VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**HOTEL DESCRIPTION**
Located on Con Au Islet in the Mekong Delta, Legacy Mekong, Autograph Collection, accessible only by boat, features 60 rooms overlooking the garden, lake, and river, as well as 23 private pool villas. The resort, surrounded by lush greenery and mature banyan trees, is just 2.5 hours from Ho Chi Minh City and a short distance from Can Tho city center.
Guests can unwind by the outdoor pool, admire the picturesque lotus flower pond, or rejuvenate with wellness activities at the spa, fitness center or tennis court. The resort's all-day dining restaurant features Mekong signature dishes, offering authentic flavors that capture the essence of the region.
**JOB SUMMARY**
Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.
OR
- 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.
**CORE WORK ACTIVITIES**
**Assisting in Leading Kitchen Operations for Property**
- Provides direction for all day-to-day operations.
- Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serving as a role model to demonstrate appropriate behaviors.
- Ensures property policies are administered fairly and consistently.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Supervises and coordinates activities of cooks and workers engaged in food preparation.
- Demonstrate new cooking techniques and equipment to staff.
**Setting and Maintaining Goals for Culinary Function and Activities**
- Develops and implements guidelines and control procedures for purchasing and receiving areas.
- Establishes goals including performance goals, budget goals, team goals, etc.
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Manages department controllable expenses including food cost, supplies, uniforms and equipment.
- Participates in the budgeting process for areas of responsibility.
- Knows and implements the brand's safety standards.
**Ensuring Culinary Standards and Responsibilities are Met**
- Provides direction for menu development.
- Monitors the quality of raw and cooked food products to ensure that standards are met.
- Determines how food should be presented, and create decorative food displays.
- Recognizes superior quality products, presentations and flavor.
- Ensures compliance with food handling and sanitation standards.
- Follows proper handling and right temperature of all food products.
- Ensures employees maintain required food handling and sanitation certifications.
- Maintains purchasing, receiving and food storage standards.
- Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
**Ensuring Exceptional Customer Service**
- Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
**Managing and Conducting Human Resource Activities**
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Ensures employees are treated fairly and equitably.
- Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.
- Administers the performance appraisal process for direct report managers.
- Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
- Observes service behaviors of employees and provides feedback to individuals and or managers.
- Manages employee progressive discipline procedures for areas of responsibility.
- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
**Additional Responsibilities**
- Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Legacy Mekong Can Tho Autograph Collection Can Tho, Con Au Islet, Can Tho, 0, Viet Nam, 94912VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**HOTEL DESCRIPTION**
Located on Con Au Islet in the Mekong Delta, Legacy Mekong, Autograph Collection, accessible only by boat, features 60 rooms overlooking the garden, lake, and river, as well as 23 private pool villas. The resort, surrounded by lush greenery and mature banyan trees, is just 2.5 hours from Ho Chi Minh City and a short distance from Can Tho city center.
Guests can unwind by the outdoor pool, admire the picturesque lotus flower pond, or rejuvenate with wellness activities at the spa, fitness center or tennis court. The resort's all-day dining restaurant features Mekong signature dishes, offering authentic flavors that capture the essence of the region.
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
**PREFERRED QUALIFICATIONS**
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** Vietnames candidate
**Job Number**
**Job Category** Sales & Marketing
**Location** Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing or related professional area.
OR
- 2-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Conducting Daily Marketing Activities that Achieve Department Goals**
- Assists in region-wide coordination of rooms, food and beverage, spa, and golf promotions.
- Develops leisure marketing plan that addresses the distribution of rate offers, packages and programs designed to build occupancy.
- Maintains, updates, and manages all web sites.
- Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings.
- Develops brochure and property collateral materials.
- Participates in all property imaging work (e.g., signage).
- Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.
- Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
- Ensures consistent marketing message is communicated in all advertising and collateral efforts.
- Manages marketing budget throughout year.
- Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.
- Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail and print advertising.
- Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding.
- Ensures consistency in individual property's voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Evaluates new marketing opportunities for the property.
- Ensures property is represented on all quality internet sites that have the potential of providing business.
- Works closely with respective Convention Bureaus and Chambers of Tourism.
- Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.
- Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
- Develops strategic marketing plan for property, includes group, leisure and local efforts.
- Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.
**Building Successful Relationships that Generate Sales & Marketing Opportunities**
- Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.
- Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.
- Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate.
- Works with media buyer to plan and execute advertising.
- Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites.
- Assists property with materials, tracking/analysis and presentations to owners.
- Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.
**Additional Marketing Responsibilities**
- Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.).
- Ensures that property is following all corporate marketing guidelines.
- Approves all invoicing through MarrCom office.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.