19 Jobs in Can Tho

**Additional Information**
**Job Number** 25136350
**Job Category** Food and Beverage & Culinary
**Location** Legacy Mekong Can Tho Autograph Collection Can Tho, Con Au Islet, Can Tho, 0, Viet Nam, 94912VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**HOTEL DESCRIPTION**
The resort, originally opened as Azerai Can Tho in June 2018, was deflagged in October 2024 and has since been managed independently under the name Legacy Mekong. It occupies approximately 8 hectares and features 65 rooms, five pool villas, two restaurants, one lobby lounge, two outdoor swimming pools, a tennis court, a gym, and a spa. The resort will be rebranded as an Autograph Collection resort in Q2 2025, with improvements to the existing facilities. Additionally, 21 new villas and function facilities will open by the end of 2025.
Located on the private Con Au Islet on the Hau River, a tributary of the Mekong River, east of Can Tho's city center, the resort is accessible exclusively by a 5-minute speedboat ride from the mainland arrival pavilion, which is 3 km northeast of SH Can Tho. The resort is surrounded by lush tropical gardens and water scenery, with the arrival pavilion just a 5-minute drive from the city center and a 25-minute drive from Can Tho Airport.
**JOB SUMMARY**
Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.
OR
- 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.
**CORE WORK ACTIVITIES**
**Assisting in Leading Kitchen Operations for Property**
- Provides direction for all day-to-day operations.
- Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serving as a role model to demonstrate appropriate behaviors.
- Ensures property policies are administered fairly and consistently.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Supervises and coordinates activities of cooks and workers engaged in food preparation.
- Demonstrate new cooking techniques and equipment to staff.
**Setting and Maintaining Goals for Culinary Function and Activities**
- Develops and implements guidelines and control procedures for purchasing and receiving areas.
- Establishes goals including performance goals, budget goals, team goals, etc.
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Manages department controllable expenses including food cost, supplies, uniforms and equipment.
- Participates in the budgeting process for areas of responsibility.
- Knows and implements the brand's safety standards.
**Ensuring Culinary Standards and Responsibilities are Met**
- Provides direction for menu development.
- Monitors the quality of raw and cooked food products to ensure that standards are met.
- Determines how food should be presented, and create decorative food displays.
- Recognizes superior quality products, presentations and flavor.
- Ensures compliance with food handling and sanitation standards.
- Follows proper handling and right temperature of all food products.
- Ensures employees maintain required food handling and sanitation certifications.
- Maintains purchasing, receiving and food storage standards.
- Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
**Ensuring Exceptional Customer Service**
- Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
**Managing and Conducting Human Resource Activities**
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Ensures employees are treated fairly and equitably.
- Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.
- Administers the performance appraisal process for direct report managers.
- Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
- Observes service behaviors of employees and provides feedback to individuals and or managers.
- Manages employee progressive discipline procedures for areas of responsibility.
- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
**Additional Responsibilities**
- Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** Local Vietnamese only
**Job Number** 25136164
**Job Category** Management Development Programs/Interns
**Location** Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam, 9000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you-ll be better prepared to pursue opportunities post graduation. Here-s to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
Marriott International is the world-s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
marriotthotelinternship
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number** 25136454
**Job Category** Spa
**Location** Legacy Mekong Can Tho Autograph Collection Can Tho, Con Au Islet, Can Tho, 0, Viet Nam, 94912VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**HOTEL DESCRIPTION**
The resort, originally opened as Azerai Can Tho in June 2018, was deflagged in October 2024 and has since been managed independently under the name Legacy Mekong. It occupies approximately 8 hectares and features 65 rooms, five pool villas, two restaurants, one lobby lounge, two outdoor swimming pools, a tennis court, a gym, and a spa. The resort will be rebranded as an Autograph Collection resort in Q2 2025, with improvements to the existing facilities. Additionally, 21 new villas and function facilities will open by the end of 2025.
Located on the private Con Au Islet on the Hau River, a tributary of the Mekong River, east of Can Tho's city center, the resort is accessible exclusively by a 5-minute speedboat ride from the mainland arrival pavilion, which is 3 km northeast of SH Can Tho. The resort is surrounded by lush tropical gardens and water scenery, with the arrival pavilion just a 5-minute drive from the city center and a 25-minute drive from Can Tho Airport.
**JOB SUMMARY**
Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Management of Spa Operations and Budgets**
- Assumes the responsibilities of the Spa Director in his/her absence.
- Ensures all employees have the proper supplies, equipment and uniforms.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Manages supplies and equipment inventories within budget.
- Maintains cleanliness of spa and related areas and equipment.
- Understands the impact of department's operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
**Ensuring and Delivering Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
- Strives to improve service performance.
**Conducting Human Resources Activities**
- Solicits employee feedback, utilizing an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Ensures employees understand expectations and parameters.
- Brings issues to the attention of the department manager and Human Resources as necessary.
- Observes service behaviors of employees and providing feedback to individuals.
- Participates in employee progressive discipline procedures.
- Participates in an on-going employee recognition program.
- Reviews comment cards and guest satisfaction results with employees.
- Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Supervises on-going training initiatives and conducting training when appropriate.
- Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Assists the Spa Director in managing the day-to-day operations of the spa as necessary.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number** 25136447
**Job Category** Loss Prevention & Security
**Location** Legacy Mekong Can Tho Autograph Collection Can Tho, Con Au Islet, Can Tho, 0, Viet Nam, 94912VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**HOTEL DESCRIPTION**
The resort, originally opened as Azerai Can Tho in June 2018, was deflagged in October 2024 and has since been managed independently under the name Legacy Mekong. It occupies approximately 8 hectares and features 65 rooms, five pool villas, two restaurants, one lobby lounge, two outdoor swimming pools, a tennis court, a gym, and a spa. The resort will be rebranded as an Autograph Collection resort in Q2 2025, with improvements to the existing facilities. Additionally, 21 new villas and function facilities will open by the end of 2025.
Located on the private Con Au Islet on the Hau River, a tributary of the Mekong River, east of Can Tho's city center, the resort is accessible exclusively by a 5-minute speedboat ride from the mainland arrival pavilion, which is 3 km northeast of SH Can Tho. The resort is surrounded by lush tropical gardens and water scenery, with the arrival pavilion just a 5-minute drive from the city center and a 25-minute drive from Can Tho Airport.
**JOB SUMMARY**
Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.
OR
- 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.
**CORE WORK ACTIVITIES**
**Managing Security Operations**
- Assists in the development and implementation of emergency procedures.
- Recommends follow-up action for security breaches.
- Conducts investigation of all losses of property assets and refers to proper management for disposition.
- Deploys security staff to effectively monitor and protect property assets.
- Complies with all Corporate Security safety and security management guidelines and procedures.
- Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.
- Conducts periodic patrols of entire property and parking areas.
- Recognizes success across areas of responsibility.
- Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.
- Implements action plans to monitor and control risk.
- Keeps abreast of local criminal activity as it may impact property.
- Maintains required reports and documentation regarding patrols of property and parking areas.
- Inspects all security equipment and ensures it is fully functioning.
- Provides means for obtaining necessary medical attention on a timely basis.
- Conducts hourly employee performance appraisals according to Standard Operating Procedures.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Maintains first aid and CPR certifications required for Security officers.
- Implements local authority requirement for security and safety.
**Leading Security Teams**
- Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.
- Celebrates successes by publicly recognizing the contributions of team members.
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Serves as a role model to demonstrate appropriate behaviors.
**Providing and Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Meets quality standards and customer expectations on a daily basis.
- Provides services that are above and beyond for customer satisfaction and retention.
**Conducting Human Resources Activities**
- Assists in minimizing cost of accident claims through aggressive claims management.
- Brings issues to the attention of Human Resources as necessary.
- Strives to improve service performance.
- Administers property policies fairly and consistently.
**Additional Responsibilities**
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Develops and maintains a working relationship with local law enforcement authorities.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Provides guidance in setting health and safety policies and standards.
- Coordinates with Event Sales for VIP escort and media control for large events.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number** 25138741
**Job Category** Sales & Marketing
**Location** Legacy Mekong Can Tho Autograph Collection Can Tho, Con Au Islet, Can Tho, 0, Viet Nam, 94912VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**HOTEL DESCRIPTION**
Located on Con Au Islet in the Mekong Delta, Legacy Mekong, Autograph Collection, accessible only by boat, features 60 rooms overlooking the garden, lake, and river, as well as 23 private pool villas. The resort, surrounded by lush greenery and mature banyan trees, is just 2.5 hours from Ho Chi Minh City and a short distance from Can Tho city center.
Guests can unwind by the outdoor pool, admire the picturesque lotus flower pond, or rejuvenate with wellness activities at the spa, fitness center or tennis court. The resort's all-day dining restaurant features Mekong signature dishes, offering authentic flavors that capture the essence of the region.
**JOB SUMMARY**
Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer profile and property associates and provides a return on investment to the owner and Marriott International.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
**Preferred:**
- 4 year college degree.
- Demonstrated skills in supervising a team.
- Lodging sales experience.
- Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
**CORE WORK ACTIVITIES**
**Managing Sales Activities**
- Manages the development of a strategic account plan for the demand generators in the market.
- Manages the property's reactive and proactive sales efforts.
- Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
- Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
- Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position.
- Researches competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
- Attends sales strategy meetings to provide input on weekly and overall sales strategy.
- Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
- Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
- Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
- Serves as the sales contact for customers; serves as the customer advocate.
- Serves as hotel authority on sales processes and sales contracts.
- Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
- Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
- Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
- Supports the General Manager by coordinating crisis communications.
- Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
- Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
- Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.
- Interfaces with regional marketing communications for regional and national promotions pull through.
- Performs other duties, as assigned, to meet business needs.
**Building Successful Relationships**
- Develops strong partnerships with local organizations to further increase brand/product awareness.
- Develops and manages internal key stakeholder relationships.
- Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
- Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Leadership**
- Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue.
- Develops sales goals and strategies and verifies alignment with the brand business strategy.
- Executes the sales strategy in order to meet individual booking goals for both self and staff.
- Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.
- Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
- Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.
- Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.
- Creates effective structures, processes, jobs and performance management systems are in place.
- Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.
- Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.
- Maintains an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR.
- Supports tools and training resources to educate sales associates on winning catering solutions.
- Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.
- Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.
- Transfers functional knowledge and develops group sales skills of other discipline managers.
- Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
- Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.
- Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**ABOUT ABBOTT**
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
**WORKING AT ABBOTT**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**MAIN RESPONSIBILITIES**
**1. Territory Management**
+ Develop customer database with detailed records of hospital/ health center/ target organization/ health care professionals, etc.
+ Evaluate, classify, and identify precise target customers. Prioritize potential territories.
+ Establish & maintain close relationship with key accounts through ensuring company services meet their requirements.
+ Monitor market trends and competitor activity in assigned territory.
+ Collect and report Market intelligence to Supervisor & Marketing team **.**
**2. Planning and organizing:**
+ Utilize customer database for preparing weekly & monthly working plan, daily detailing calls, resource allocation plan, or direct-to-consumer marketing activities.
**3.** **Business development**
+ Develop new business opportunities with existing and potential clients.
+ Ensure good execution of all Sales & Marketing programs in assigned territory. Strictly track and provide feedback on the programs to upper levels.
+ Implement effective daily sales calls and maintain records. Address product complaints in a timely manner.
+ Harmonize diversified activities (product presentation, consultation.) in various relating fields: hospital, health center, kindergarten, food shop, supermarket, and other consumer organization i.e. patient society, elderly society, mother society.
**4. Others**
+ Well update of product knowledge, as well as health care scientific backgrounds.
+ Manage Company, department reports in a timely and correct manner.
+ Ensure activities to comply with Company Business Code of Conduct and all local applicable laws within scope of function responsibility.
+ Carry special work as assigned by Management.
**MINIMUM BACKGROUND/ EXPERIENCE REQUIRED**
+ Have at least 1 - 3 years' experience in the same position
+ Working experience in healthcare/wellness industry
+ Communication
+ Customer focus
+ Time management
+ Persuasiveness/ Sales-oriented abilit
+ Continuous improvement behavior
+ University degree of Medical/Pharmacy qualification
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
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An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

**Additional Information** Vietnamese candidate only
**Job Number** 25136981
**Job Category** Human Resources
**Location** Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam, 9000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.
OR
- 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Recruitment and Hiring Process**
- Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
- Establishes and maintains contact with external recruitment sources.
- Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
- Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
- Oversees/monitors candidate identification and selection process.
- Provides subject matter expertise to property managers regarding selection procedures.
- Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
- Performs quality control on candidate identification/selection.
**Administering and Educating Employee Benefits**
- Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
- Prepares, audits and distributes unemployment claim activity reports to property management.
- Attends unemployment hearings and ensures property is properly represented.
- Ensures that department has the available resources on hand to administer employee.
**Managing Employee Development**
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Ensures employees are cross-trained to support successful daily operations.
- Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.
- Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
- Ensures attendance by all new hires and participation of the leadership team in training programs
- Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
**Maintaining Employee Relations**
- Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
- Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
- Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner
- Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
- Partners with Loss Prevention to conduct employee accident investigations, as necessary.
- Communicates performance expectations in accordance with job descriptions for each position.
**Managing Legal and Compliance Practices**
- Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
- Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
- Ensures medical records are maintained in a separate, secure and confidential medical file.
- Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
- Communicates property rules and regulations via the employee handbook.
- Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
- Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
- Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
- Manages Workers Compensation claims to ensure appropriate employee care and manage costs.
- Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** Local Vietnamese only
**Job Number** 25131445
**Job Category** Food and Beverage & Culinary
**Location** Sheraton Can Tho, No. 209, 30/4 Street, Can Tho, Ha Noi, Viet Nam, 9000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Developing and Maintaining Budgets**
- Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
- Maintains a positive cost management index for kitchen and restaurant operations.
- Utilizes budgets to understand financial objectives.
**Leading Food and Beverage Team**
- Manages the Food and Beverage departments (not catering sales).
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Oversees all culinary, restaurant, beverage and room service operations.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Provides a learning atmosphere with a focus on continuous improvement.
- Provides proactive coaching and counseling to team members.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Monitors and maintains the productivity level of employees.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Drives alignment of all employees, team leaders and managers to the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Verifies all banquet functions are up to standard and exceed guest's expectations.
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Conducts performance reviews in a timely manner.
- Promotes both Guarantee of Fair Treatment and Open Door policies.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.
**Additional Responsibilities**
- Complies with all corporate accounting procedures.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Drives effective departmental communication and information systems through logs, department meetings and property meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**GIỚI THIỆU VỀ ABBOTT**
Abbott là công ty chăm sóc sức khỏe toàn cầu, tiên phong trong nghiên cứu khoa học và tạo ra những đột phá trong công nghệ chăm sóc sức khỏe để giúp mọi người sống khỏe mạnh hơn. Chúng tôi luôn hướng tới tương lai, dự đoán và đáp ứng những thay đổi trong khoa học và công nghệ y khoa. Những công nghệ mang tính thay đổi cuộc sống của Abbott trải dài nhiều lĩnh vực từ dinh dưỡng, chẩn đoán đến thiết bị y tế và dược phẩm.
**LÀM VIỆC TẠI ABBOTT**
Tại Abbott, bạn có thể làm công việc tạo ra giá trị và ý nghĩa cho cộng đồng. Bạn được trao cơ hội để học hỏi và phát triển, chăm sóc bản thân và gia đình, đồng thời thể hiện và phát huy tối đa tiềm năng của bản thân trong cả sự nghiệp và cuộc sống. Bạn sẽ có cơ hội:
+ Phát triển sự nghiệp tại một công ty toàn cầu, nơi bạn có thể hiện thực hóa ước mơ nghề nghiệp của mình.
+ Làm việc tại một môi trường được công nhận là "Nơi làm việc tốt nhất" tại nhiều quốc gia và được tạp chí Fortune (Mỹ) vinh danh là một trong những công ty được ngưỡng mộ nhất thế giới.
Trở thành một phần của doanh nghiệp hàng đầu, được công nhận là nơi làm việc tốt nhất với môi trường tuyệt vời cho sự đa dạng và hòa nhập.
Tóm Tắt:
+ Học và hiểu kiến thức về người mua hàng, sản phẩm cũng như các bước trong quy trình bán hàng một cách thuần thục.
+ Đại điện thương hiệu Abbott nhằm xây dựng mối quan hệ khách hàng và hình ảnh nhãn hàng một cách tuyệt vời.
+ Nâng cao hiệu quả kinh doanh của Abbott từng ngày trong phạm vi khu vực thị trường được phụ trách.
Mô Tả Chi Tiết:
+ Lập kế hoạch kinh doanh để đạt mục tiêu về nhằm đáp ứng các mục tiêu của vùng quản lý thông qua việc thúc đẩy lưu lượng thị trường và tối ưu hóa sự sẵn có sản phẩm
+ Thiết lập mối quan hệ với người bán lẻ và người bán buôn để khám phá các nhu cầu, chào hàng mỗi ngày để tăng số lượng đơn hàng
+ Phối hợp với các bộ phận liên quan để theo dõi công nợ của Khách hàng
+ Đàm phán hợp đồng với khách hàng để có được giải pháp đôi bên cùng có lợi nhằm đạt được mục tiêu đề ra đồng thời và cân bằng lợi ích của hai bên.
+ Thực hiện đánh giá hàng tháng về hiệu quả của tuyến bán hàng và lập kế hoạch để cải thiện hiệu quả kinh doanh của từng điểm bán hàng và tuyến bán hàng nhằm đạt mục tiêu
+ Theo dõi số liệu tồn kho tại các nhà phân phối nhằm bảo đảm lập kế hoạch và bán hàng hiệu quả đạt được các mục tiêu hàng tuần và hàng tháng.
+ Đảm bảo thực hiện đúng, đầy đủ, thành thạo và chuyện nghiệp quy trình bán hàng được đào tạo tại cửa hàng, phù hợp với đối tượng khách hàng đặc thù. (Quản lý nhiều khách hàng lớn, tiềm năng, quan trọng của khu vực. Đặc biệt tập trung ở các thành phố lớn).
+ Sử dụng thành thạo và vận dụng các công cụ kỹ thuật số bán hàng nhằm hỗ trợ và nâng cao thực thi trên thị trường.
+ Tiên phong tham gia trong các hoạt động, dự án triển khai bán hàng của công ty nhằm tạo ra sức ảnh hưởng tích cực tới đội nhóm và là đội ngũ kế thừa cho vị trí quản lý.
+ Tuyệt đối tuân thủ các chính sách và quy tắc đạo đức kinh doanh của Abbott.
Yêu Cầu Công Việc:
+ Chưa có kinh nghiệm sẽ được đào tạo
+ 1-2 năm kinh nghiệm bán hàng FMCG, tiêu dùng là một lợi thế
+ Có kinh nghiệm quản lý khách hàng lớn là một lợi thế
+ **Tối thiểu tốt nghiệp THPT**
+ Lập kế hoạch kinh doanh dựa trên khách hàng
+ Thương lượng chiến lược
+ Kiến thức & Ứng dụng kỹ thuật số
+ Quản trị ngành hàng hướng đến người mua
+ Nhạy bén tài chính
+ Thực thi xuất sắc tại điểm bán
+ Dự báo & kế hoạch cung ứng
Phúc Lợi:
+ Lương, trợ cấp, thưởng hàng tháng, thưởng quý, thưởng năm và các chương trình thưởng khác hấp dẫn
+ Lương tháng 13
+ Bảo hiểm đầy đủ theo luật định
+ Bảo hiểm sức khỏe nâng cao
+ Chương trình đào tạo & cơ hội thăng tiến
+ Cụ thể sẽ được trao đổi thêm trong quá trình phỏng vấn
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email