21 Account Coordinator jobs in Vietnam

Position:
Account B2B (Account Coordinator)

Location:
Mapletree Business Center, District 7, HCMC

Working hours:
Monday to Friday, 8h30 - 17h30

Get to know the Role:

We are looking for a dynamic warrior to develop the excellent go-to-market for our Food Enterprise

merchant, guiding growth and maximizing profitability in our company's platform.

Key Responsibilities:

1. Account Management

• Serve as the main point of contact for enterprise partners, ensuring smooth communication and strong relationships.

• Support partner onboarding and maintain accurate records, contracts, and profiles.

• Understand partner needs and provide tailored solutions to support their goals.

1. Partner Performance Optimization

• Track and analyze key metrics like sales, delivery, and customer feedback.

• Identify improvement areas and work with partners on strategies such as promotions, pricing, and menu updates.

• Lead regular business reviews to assess performance and explore growth opportunities.

1. Business Development

• Grow existing accounts by identifying new opportunities and services.

• Support the acquisition of new enterprise partners in collaboration with the Business Development team.

• Negotiate and manage commercial agreements aligned with company goals.

1. Operations Support

• Coordinate with internal teams to ensure smooth execution of campaigns and initiatives.

• Resolve operational issues quickly to minimize partner disruption.

• Provide training and support on tools and processes to improve partner efficiency.

1. Reporting & Insights

• Prepare performance reports and analyze trends to guide strategy.

• Use data to forecast outcomes and recommend improvements.

• Maintain dashboards and share regular updates with stakeholders.

1. Stakeholder Engagement

• Build strong relationships with internal and external stakeholders.

• Represent partner interests and ensure their feedback is addressed.

• Participate in meetings and events to promote collaboration and partnership value.

Requirements:

1. Language: Fluency in English and Vietnamese (both written and spoken) to communicate effectively with partners and internal teams.

2. Experiences

• Minimum of 1+ years of experience in account management, business development, or a similar role, preferably in the food delivery, e-commerce, or F&B industry.

• Proven track record of managing enterprise accounts and driving business growth.

1. Skills

• Strong interpersonal and communication skills, with the ability to influence and negotiate effectively.

• Excellent organizational skills and attention to detail to manage multiple accounts and priorities simultaneously.

• Analytical mindset with proficiency in using data to inform decisions and strategies.

Salary and Benefits

• Salary: Negotiable

• Service voucher: VND/month.

• 100% salary in 2-month probation period & full SHUI.

• Sign contract with Talentnet.

Contact:
Send your CV to with title Position – Full Name

Position Overview:
We are looking for a highly motivated and detail-oriented Account Coordinator to join our Client's Enterprise Commercial team. This role is critical in managing relationships with enterprise-level partners, ensuring operational excellence and driving mutual growth. The Account Coordinator will be responsible for overseeing partner accounts, coordinating cross-functional efforts, and delivering exceptional service to achieve business objectives. Proficiency in English is required to communicate effectively with stakeholders and internal teams.

Location:
Mapletree Business Center, Nguyen Van Linh Street, District 7, HCMC

Work schedule:
Monday to Friday, 9:00 AM - 6:00 PM

Salary:
16,000,000 VND Gross

Main responsibilities:

1. Account Management

• Act as the primary liaison between the company and enterprise commercial partners, ensuring a seamless communication flow and fostering long-term relationships.
• Regularly engage with partners to understand their needs, challenges, and business goals, and provide tailored solutions to enhance their experience.
• Manage the onboarding process for new enterprise accounts, ensuring smooth integration into company's systems and processes.
• Maintain and update partner profiles, contracts, and account records to ensure accuracy and compliance.

2. Partner Performance Optimization

• Monitor and analyze key performance indicators (KPIs) for assigned accounts, including sales volume,
• order accuracy, delivery efficiency, and customer feedback.
• Identify areas for improvement and propose actionable strategies to enhance partner performance.
• Collaborate with partners to implement promotional campaigns, menu optimizations, or pricing strategies that align with market demands and business objectives.
• Conduct quarterly business reviews (QBRs) with partners to evaluate performance and discuss growth opportunities.

3. Business Development

• Identify and pursue opportunities to expand company's offerings within existing enterprise accounts, such as launching new product lines or services.
• Collaborate with the Business Development team to acquire new enterprise partners and expand company's market presence.
• Negotiate and manage commercial agreements to ensure mutual benefits and alignment with company's strategic goals.

4. Operational Coordination

• Work closely with internal teams (e.g., Operations, Marketing, Product, and Customer Experience) to
• ensure smooth execution of campaigns, promotions, and initiatives.
• Troubleshoot and resolve operational issues such as delivery delays, order inaccuracies, or system errors, ensuring minimal disruption to partners.
• Provide partners with training and support on company's tools, systems, and processes to maximize efficiency.

5. Reporting & Analysis

• Prepare detailed reports on account performance, market trends, and partner feedback to support decision-making and strategy development.
• Use data analytics to identify patterns, predict outcomes, and recommend proactive measures to improve partner and company's overall performance.
• Maintain dashboards and trackers to monitor account progress and communicate updates to stakeholders regularly.

6. Stakeholder Management

• Build and maintain strong relationships with key stakeholders, including enterprise partners, internal teams, and external vendors.
• Serve as an advocate for enterprise partners, ensuring their concerns and feedback are addressed promptly and effectively.
• Represent our brand in meetings, presentations, and events to showcase the value of partnership and strengthen collaboration.

Requirements:

• From 2 years of experience in
  account management, business development, or a similar role, preferably in the food delivery, e-commerce, or F&B industry.
• Proven track record of managing enterprise accounts and driving business growth.
• Fluency in English
  and Vietnamese is mandatory (both written and spoken) to communicate effectively with partners and internal teams.
• Strong interpersonal and communication skills, with the ability to influence and negotiate effectively.
• Excellent organizational skills and attention to detail to manage multiple accounts and priorities simultaneously.
• Analytical mindset with proficiency in using data to inform decisions and strategies.
• Proficiency in Microsoft Office Suite (especially Excel)
  , CRM tools, and other relevant software.
• Adaptable to a fast-paced environment with a willingness to learn and grow.
• Team player with a collaborative attitude and proactive approach to problem-solving.

Benefits:

• Salary: 16,000,000 VND Gross
• Flexible voucher (300,000 VND) monthly
• Full insurance coverage (SHUI)
• Annual health check-up
• Laptop provided
• Opportunities to work in a collaborative, innovative, and inclusive workplace culture

Job Description

Account Management

• Act as the primary liaison between the company and enterprise commercial partners, ensuring seamless communication and fostering long-term relationships.
• Regularly engage with partners to understand their needs, challenges, and business goals, and provide tailored solutions to enhance their experience.
• Manage the onboarding process for new enterprise accounts, ensuring smooth integration into the platform's systems and processes.
• Maintain and update partner profiles, contracts, and account records to ensure accuracy and compliance.

Partner Performance Optimization

• Monitor and analyze key performance indicators (KPIs) for assigned accounts, including sales volume, order accuracy, delivery efficiency, and customer feedback.
• Identify areas for improvement and propose actionable strategies to enhance partner performance.
• Collaborate with partners to implement promotional campaigns, menu optimizations, or pricing strategies that align with market demands and business objectives.
• Conduct quarterly business reviews (QBRs) with partners to evaluate performance and discuss growth opportunities.

Business Development

• Identify and pursue opportunities to expand the company's offerings within existing enterprise accounts, such as launching new product lines or services.
• Collaborate with the Business Development team to acquire new enterprise partners and expand market presence.
• Negotiate and manage commercial agreements to ensure mutual benefits and alignment with the company's strategic goals.

Operational Coordination

• Work closely with internal teams (e.g., Operations, Marketing, Product, and Customer Experience) to ensure smooth execution of campaigns, promotions, and initiatives.
• Troubleshoot and resolve operational issues such as delivery delays, order inaccuracies, or system errors, ensuring minimal disruption to partners.
• Provide partners with training and support on the platform's tools, systems, and processes to maximize efficiency.

Reporting & Analysis

• Prepare detailed reports on account performance, market trends, and partner feedback to support decision-making and strategy development.
• Use data analytics to identify patterns, predict outcomes, and recommend proactive measures to improve partner and overall business performance.
• Maintain dashboards and trackers to monitor account progress and communicate updates to stakeholders regularly.

Stakeholder Management

• Build and maintain strong relationships with key stakeholders, including enterprise partners, internal teams, and external vendors.
• Serve as an advocate for enterprise partners, ensuring their concerns and feedback are addressed promptly and effectively.
• Represent the company in meetings, presentations, and events to showcase the value of partnership and strengthen collaboration.

Responsibilities

• Fluency in English and Vietnamese is mandatory (both written and spoken)
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2+ years of experience in account management, business development, or a similar role, preferably in the food delivery, e-commerce, or F&B industry.
• Proven track record of managing enterprise accounts and driving business growth.
• Strong interpersonal and communication skills, with the ability to influence and negotiate effectively.
• Excellent organizational skills and attention to detail to manage multiple accounts and priorities simultaneously.
• Analytical mindset with proficiency in using data to inform decisions and strategies.
• Proficiency in Microsoft Office Suite, CRM tools, and other relevant software. (SQL skill is preferred)

Benefits

• Full 2 months probation salary & full social insurance on gross salary
• E-voucher: 300,000VND/monthly
• Multinational working environment.

At Elanco (NYSE: ELAN) – it all starts with animals
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability – the Elanco Healthy Purpose – to advance the health of animals, people, the planet and our enterprise.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals' lives better makes life better – join our team today
Your Role: CP Account Coordinator
As a Senior Sales Specialist, you will be responsible for generating demand and driving sales of Elanco's farm animal products with CP customers in Vietnam. In this role, you'll focus on building strong customer relationships, understanding customer needs, and collaborating across internal teams to ensure business success and sustainable growth.

Your Responsibilities:

• Understand customer needs and deliver tailored solutions using Elanco's product portfolio.
• Develop monthly and quarterly account plans to optimise sales strategies and meet business objectives.
• Collaborate effectively with internal teams (Marketing, Technical, O2C, Regulatory, Supply Chain, Finance) to support seamless customer service.
• Forecast purchasing plans, identify growth opportunities, and support bidding and import processes for customer orders.
• Act as project owner for customer-focused initiatives and product trials while ensuring compliance with company policies.

What You Need to Succeed (minimum qualifications):

• Education: Bachelor's degree in Animal Husbandry or Veterinary Science.
• Experience: Minimum 3 years in sales roles managing key accounts in the veterinary pharmaceutical or animal farming industry (poultry or swine).
• Top Skills: Strong communication, planning, and customer relationship management abilities.

What Will Give You a Competitive Edge (preferred qualifications):

• Solid knowledge of pig and poultry disease management.
• Demonstrated ability to work independently and collaboratively across cross-functional teams.
• Strong analytical thinking and proactive sales approach.
• Experience with project ownership or customer product trials.
• Proficiency in Microsoft Office tools and fluency in English.

Additional Information:

• Location: Vietnam – field-based with internal and customer-facing responsibilities.
• Travel: May require travel to customer sites within the assigned region.

Don't meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

• Work with Buyers in Modern Trade channel on booking sampling, cooking demo, and activation to ensure it is implemented as marketing plan.
• Follow and set up promotion programs of the Marketing Team on the system every month
• Update & track contracts of all accounts - including rental display, rental for sampling, listing fee…
• Register with the Department of Industry and Trade for Promotion, Sampling programs, and Activation programs.
• Track invoices and make payments for all items like: rentals, sampling, new listings, visa registration, etc.
• Other tasks assigned by Line Manager.

Qualifications

• Bachelor degree in Marketing or Business Administration
• At least 2 years experience in Sales Admin or Trade Marketing in FMCG company
• Responsibility, logical thinking and good appearance
• Commercial oriented skill
• Timeline committed
• Able to work under pressure
• Good numeric skill
• Good team work & communication with other departments
• Good command of PowerPoint and Excel.

PlacidWay is looking for a Strategic Account Coordinator to manage and grow our global network of healthcare providers. This is a key role in helping providers enhance their performance, improve patient communication, and drive revenue growth. If you are passionate about building strong relationships, optimizing healthcare delivery, and making a tangible impact on patient journeys, we'd love to hear from you.

Key Responsibilities:

• Provider Relationship Management: Cultivate and maintain strong, personal relationships with healthcare providers, acting as their main point of contact. Guide them in optimizing their profiles for improved visibility and patient acquisition, ensuring they feel supported and engaged at every step.
• Weekly Pipeline & Performance Management: Help providers manage their weekly patient inquiry pipeline, tracking progress and identifying areas for improvement. Provide actionable insights and recommendations to boost conversion rates and drive performance.
• Patient Communication Enhancement: Collaborate with providers to refine their patient communication strategies, ensuring responsiveness and personalization in every interaction. Share best practices to enhance patient satisfaction and engagement.
• Revenue Generation & Sales Optimization: Identify opportunities to maximize revenue for providers through upselling and cross-selling initiatives. Monitor sales metrics and suggest data-driven strategies for continuous improvement.
• Patient Journey Optimization: Work with providers to streamline the patient journey, from inquiry to treatment. Recommend tools and approaches to enhance the overall patient experience and ensure positive outcomes.
• Continuous Strategy Improvement: Regularly analyze provider performance data and gather feedback to refine strategies for engagement. Develop and implement solutions to increase provider visibility, optimize sales performance, and improve overall success.

Qualifications:

• Bachelor's degree in Business, Healthcare Administration, Marketing, or a related field.
• 2+ years of experience in account management, client success, or provider relations, ideally in a B2B or healthcare setting.
• Strong interpersonal skills and a genuine passion for building lasting relationships.
• Analytical mindset with the ability to interpret performance data and trends to improve processes.
• Familiarity with CRM platforms and online marketplaces is a plus.
• A commitment to improving healthcare access and patient experience.

Ready to lead and grow with us?

Apply now with your CV in English and join our dynamic team in the medical tourism industry, where your leadership will make a significant impact on the growth and success of the company.

Job Type: Full-time

Pay: 7,909,500₫ - 18,455,500₫ per month

Experience:

• Account management, client success, or provider relations. : 2 years (Required)
• B2B Sales: 2 years (Required)
• Relations Management: 2 years (Required)

Language:

• English C1/C2 (Required)

PlacidWay is looking for a Strategic Account Coordinator to manage and grow our global network of healthcare providers. This is a key role in helping providers enhance their performance, improve patient communication, and drive revenue growth. If you are passionate about building strong relationships, optimizing healthcare delivery, and making a tangible impact on patient journeys, we'd love to hear from you.

Key Responsibilities:

• Provider Relationship Management: Cultivate and maintain strong, personal relationships with healthcare providers, acting as their main point of contact. Guide them in optimizing their profiles for improved visibility and patient acquisition, ensuring they feel supported and engaged at every step.
• Weekly Pipeline & Performance Management: Help providers manage their weekly patient inquiry pipeline, tracking progress and identifying areas for improvement. Provide actionable insights and recommendations to boost conversion rates and drive performance.
• Patient Communication Enhancement: Collaborate with providers to refine their patient communication strategies, ensuring responsiveness and personalization in every interaction. Share best practices to enhance patient satisfaction and engagement.
• Revenue Generation & Sales Optimization: Identify opportunities to maximize revenue for providers through upselling and cross-selling initiatives. Monitor sales metrics and suggest data-driven strategies for continuous improvement.
• Patient Journey Optimization: Work with providers to streamline the patient journey, from inquiry to treatment. Recommend tools and approaches to enhance the overall patient experience and ensure positive outcomes.
• Continuous Strategy Improvement: Regularly analyze provider performance data and gather feedback to refine strategies for engagement. Develop and implement solutions to increase provider visibility, optimize sales performance, and improve overall success.

Qualifications:

• Bachelor's degree in Business, Healthcare Administration, Marketing, or a related field.
• 2+ years of experience in account management, client success, or provider relations, ideally in a B2B or healthcare setting.
• Strong interpersonal skills and a genuine passion for building lasting relationships.
• Analytical mindset with the ability to interpret performance data and trends to improve processes.
• Familiarity with CRM platforms and online marketplaces is a plus.
• A commitment to improving healthcare access and patient experience.

Ready to lead and grow with us?

Apply now with your CV in English and join our dynamic team in the medical tourism industry, where your leadership will make a significant impact on the growth and success of the company.

Job Type: Full-time

Pay: 10,546,000₫ - 18,455,500₫ per month

Experience:

• account management, client success, or provider relations: 2 years (Required)
• B2B Sales: 2 years (Required)
• Relations Management: 2 years (Required)

Language:

• English C1/C2 (Required)

Company Descriptions

Train With Primal
Strength, Combat, and Movement philosophy and interdisciplinary services are designed to accelerate your physical and mental performance. Trusted by Ho Chi Minh City's busiest high-performers, Primal focuses on improving strength, power, flexibility, mobility, and coordination through our unique primal core technique. Whether training with a professional or participating in team sessions, Primal offers tailored programs to maximize your performance potential.

What you'll do:

• Follow up leads & book trial classes
• Convert trials → memberships/packs
• Engage members via events, challenges & community touchpoints
• Daily reporting & coordination with team

What we're looking for:

• 1+ year in Sales/Customer Service (fitness a plus)
• Strong communication in Vietnamese & English
• Organized, target-driven, familiar with CRM/Google Sheets

• Flexible for evenings/weekends when needed

• Apply by sending your CV + your best sales win to
  

About the company:
Adecco's Client is a signature green-branded tech company runs one of Southeast Asia's most popular super apps. It brings together ride-hailing, food delivery, and digital payments—all in one place—making everyday life easier for millions of people across the region. Whether it's getting a ride, ordering a meal, or paying bills, the app helps users do it all from their phones, while also supporting local drivers, merchants, and businesses.

Get to know the team:
Our Commercial team is a function on Operations to deliver & growth Marketplace's economics. We focus on delivering affordable and timely services for our passengers/eaters, enhancing income for our Merchants Partners, at the same time stimulating demand to drive marketplace growth sustainably. Our team consists of young but experienced individuals who are tenacious and energized with intellectual challenges. We demonstrate a combination of analytical and strategic thinking, that deliver comprehensive outputs of data analysis, business insight and financial planning.

Get to know the role:
We are looking for an
Account Operations Coordinator
to take charge of daily operation task, as well as monitor and enhance campaign registration flow. We believe a successful candidate possesses strong data management and problem-solving skills, and has familiarity with economics. However, if you believe you have what it takes then we'd love to hear from you either way.

Workplace:
Mapletree Business Center, Nguyen Van Linh Street, District 7, HCMC

Work schedule:
Monday to Friday, 9:00 AM — 6:00 PM

Responsibilities:

• Set up, monitor & optimize daily campaign performance.
• Monitor & manage day-to-day registration.
• Developing day-to-day tactical initiatives to manage registration from multichannel.
• Coordinate cross teams to execute campaigns from end-to-end, update system knowledge and troubleshoot system issues.

Requirements:

• Fresh graduates, internship experience is welcomed.
• Strong attention to detail and meticulousness.
• Good logical and analytical thinking.
• Demonstrated ability to work under tight deadlines, and in a fast-paced environment.
• Strong communication skills and an excellent team player with strong work ethic.
• Strong sense of curiosity in seeking impactful opportunities and learning about our economics.
• Fluent in English and Vietnamese.
• Proficient in Excel, experience with SQL for data analysis is a big plus.

Benefits:

• Salary: 10,300,000 Gross
• Monthly flexible voucher (300,000 VND)
• Full SHUI insurance + annual health check
• 12 annual leave days
• Laptop provided
• Learning & development opportunities
• Work in an innovative & inclusive culture