353 Account Management jobs in Vietnam

Senior Analyst, Account Management

Hanoi, Hanoi Mastercard

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**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Analyst, Account Management
1. Overview
- This is a high-impact Accounts Management role that provides an exciting opportunity to manage all aspects of Mastercard's business relationship with assigned customers.
- The position demands a self-motivated, commercially pragmatic business developer with strong stakeholder relationship management and influencing skills. You will work closely with customers and Mastercard's cross-functional teams to create and implement impactful payment programs that maximize segment penetration and drive revenue targets.
- The ideal candidate will have a strong execution focus and a background in the payments industry, preferably in Business Development or Product Management on the Issuer side, with the ability to collaborate across multiple disciplines and functions. A passion for payment technology is essential.
2. Role and Responsibilities
- Take primary responsibility for managing the relationship and profitability of assigned customers.
- Lead all account management and business development activities for your customer set.
- Design and execute strategic and tactical plans to enhance both customer and Mastercard profitability.
- Cultivate strong relationships with key influencers at customer banks and collaborate with Mastercard support teams.
- Work with Mastercard's cross-functional teams to identify new segment and product opportunities, developing tailored propositions to maximize segment penetration.
- Leverage Mastercard's brand sponsorships, products, and services to deliver exceptional value to customers.
- Oversee all administrative and operational issues related to your target customers.
- Manage and develop new and existing products, programs, and services as needed.
- Conduct market research and opportunity assessments on new concepts, evaluating the viability of new products in support of market strategy.
- Recommend market strategies, including pricing, market introduction, profit planning, and budget management.
3. About You / Experience
- At least 8 years of experience in Business Development, Account Management, or Product Management.
- Strong knowledge of digital payments and cards from an Issuing, Acquiring, and Network perspective is essential.
- Previous experience in the payments or banking domain is preferred.
- Ability to integrate knowledge across various disciplines (Sales, Product, Marketing, Operations, and Risk).
Key Soft Skills:
- Self-driven, organized, and proactive with a strong focus on results.
- Analytical, data-driven mindset with logical and structured thinking.
- Entrepreneurial and commercially focused with a keen sense of business opportunities.
- Strong influencing and negotiation skills.
- Exceptional relationship-building, communication, presentation, and marketing skills.
- Able to work effectively in a highly collaborative, lean team environment.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Associate Manager, Sales Account Management

Ho Chi Minh City SC Johnson

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As an Associate Manager, Sales Account Management, you will be responsible for leading and developing the business in the General Trade channel for the country of Vietnam. You will be focusing on building the channel sales fundamentals and collaborative partnership with distributor.

**Essential Duties and Responsibilities**:

- Achieve topline sales and trade spending as per given budget
- Achieve distribution objectives for the region
- Lead joint business plan with distributor to review and analyze business opportunities
- Focus on building channel sales fundamentals and standard operations
- Lead, mentor and improve the sales team capability

**Required Skills / Experience / Competencies**:

- Bachelor’s degree in related field
- Minimum 8 years of experience in general trade sales role within FMCG industry
- Ability to communicate in local language and English is a must as this role will manage the Vietnam market.

**Job Requirements**:

- Permanent - full time job

SC Johnson Asia has been recognized as the **Best Multinational Workplace by Great Place to Work®**!**

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Enabler Key Account Management - Business

Ho Chi Minh City Shopee

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Department Business Development and Partnerships- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Build strong relationships with key strategic partners (enablers) and gain their trust, understand more about their business and their key success factors
- Responsibility to ensure the success of key merchants on Shopee platform, including driving Revenue and smooth operation.
- Educating key strategic partners on Shopee features, Shopee promotional campaigns, MKT tool, optimizing MKT channels and market insights.
- Build deep understanding of market and competition landscape, product P&L, product strengths and weakness, and product positioning in the portfolio to decide the strategy and tactics for bigger market share and profit.
- Interact with other local teams to share knowledge and replicate best practices.
- Other assignments from the line manager.

**Requirements**:

- 2 - 3 years experience in Ecommerce: Key Account, Merchandiser, Business Development.
- Have knowledge in the various marketing channels and technologies, including social media (Marketplace, Facebook, Twitter, LinkedIn, and more), content distribution and placement networks, Live commerce, etc.
- Data-driven mindset, strong analytical skills and experience in tracking relevant metrics at conversion level for optimization in performance marketing.
- Strong communication skills, able to prepare, lead, and present in meetings with key strategic partners.
- Good command of English.
- Good team player with an aptitude for sales and the ambition to constantly outperform your KPIs.
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Key Account Management Executive - Shopee Xpress

Hanoi, Hanoi Shopee

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DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - HanoiThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Acquire opinions and needs of customers, then work closely with Operation, Technology,. to improve service quality, bring positive experiences and satisfaction to customers.
- Build and maintain strong, long-lasting customer relationships.
- Regularly forecast the volume from the key sellers.
- Identify and grow opportunities to ensure growth volume/revenue of accounts & develop a trusted relationship with them.
- Assist with high severity requests or issue escalations as needed.
- Perform other duties as assigned by the line manager.
- Able to coordinate with cross-functional teams to identify issues and follow up on solutions.
- In-depth understanding of seller insights and able to leverage these insights to build strong relationships with sellers.
- Driven to achieve team goals and is transparent to share ideas to help the team improve performance.

**Requirements**:

- Preferred background in Business Administration, Economics, Finance, Management/ Supply Chains.
- At least 01 year of experience in Customer Care (preferably Logistics and E-commerce).
- Work independently and proactively take on new responsibilities where most needed.
- Have a good sense of process understanding and workflow optimization.
- Good at communication, negotiation, and problem-solving.
- Proficient in Microsoft Excel and Microsoft PowerPoint, English skill is a good advantage.
- Desire to learn and desire to understand how the world works.
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Social Key Account Management - Fmcg, Shopee

Ho Chi Minh City Shopee

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DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Negotiate and promote co-operations with partners (sellers) base development of categories of Shopee.
- Provide market insights from the seller's perspective, including understanding products, sellers, market & competitor dynamics.
- Advice seller on social trends, promotion proposals to achieve sales targets on social media channels and Shopee platform.
- Analyze sellers' past campaign performance and reporting on the current campaigns.
- Interact with relevant key stakeholders to resolve & de-bottleneck issues
- Review and suggest enhancements to improve process wherever possible

**Requirements**:

- 1 - 3 years experienced in Key Account, Merchandiser, Business Development
- Good at planning, analytical skills and execution, can work with brands to plan & achieve monthly/yearly commercial targets
- Strong communication skills, able to prepare, lead and present in meeting with seller
- Logical thinking and strong problem solving skills
- Ability to interact with a broad set of businesses and stakeholders and present both over the phone and in person
- Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs
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Head Key Account Management - Lifestyle Cluster

Ho Chi Minh City Shopee

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DepartmentBusiness Development and Partnerships- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Responsible for supervising and leading a team of KAM.
- Drive performance of all KAM on : commercial performance, seller relationship, special projects, internal tools or systems.
- Ensure correct and timely completion of team member’s performance tasks.
- Maintain & develop industry leading relationships with external key accounts to ensure success of key sellers on platform including driving revenue and smooth operation.
- Oversee quality of deals & sellers satisfaction with KAM and platform.
- Support CM in developing seller management strategy & initiatives.
- Negotiating deals with key sellers and working with marketing to develop matching initiatives to boost sales.
- Work to create cross-functional engagements and understandings with necessary departments.
- Create a healthy work environment within the team and grow more future leaders.

**Requirements**:

- Bachelor or Master Degree in BBA or related fields
- 3-5 years experienced in key account, merchandiser, business development would be a plus
- Good at numbers, data-driven, logical thinking and strong problem solving skills
- Ability to interact with a broad set of businesses and stakeholders
- Good command of English
- Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs
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Head Social Key Account Management - Business

Hanoi, Hanoi Shopee

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Department Business Development and Partnerships- LevelExperienced (Team Lead)- LocationVietnam - HanoiThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Responsible for supervising and leading a team of KAM.
- Drive performance of all KAM on : commercial performance, seller relationship, special projects, internal tools or systems.
- Ensure correct and timely completion of team member’s performance tasks.
- Maintain & develop industry leading relationships with external key accounts to ensure success of key sellers on platform including driving revenue and smooth operation.
- Oversee quality of deals & sellers satisfaction with KAM and platform.
- Support CM in developing seller management strategy & initiatives.
- Negotiating deals with key sellers and working with marketing to develop matching initiatives to boost sales.
- Work to create cross-functional engagements and understandings with necessary departments.
- Create a healthy work environment within the team and grow more future leaders.

**Requirements**:

- Bachelor or Master Degree in BBA or related fields
- 3-5 years experienced in key account, merchandiser, business development would be a plus
- Good at numbers, data-driven, logical thinking and strong problem solving skills
- Ability to interact with a broad set of businesses and stakeholders
- Good command of English
- Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs
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Business Development

Hanoi, Hanoi Merchize PTE. LTD.

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**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Construct, search, and develop the company's target customer database
- Tap into, create, and establish long-lasting relationships with customers
- Prepare market reports and detailed reports on potential customers
- Monitor the market and competitors, analyze market trends
- Collaborate with Marketing to plan, construct, and implement marketing programs and advertisements
- Establish goals, construct, and develop projects to introduce the company's products into the market
- Propose new solutions to the leadership team to enhance cooperation with partners
- Work with internal departments to enhance the connection process with partners and plan deployment after the connection is established
- Perform other tasks as assigned by superiors.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Salary up to $1000, negotiable based on ability.

Provision of a desktop computer and necessary office equipment.

Annual performance review.

such as 13th-month salary, holiday bonuses, 12 days annual leave, and other allowances and insurances (Social Insurance, Health Insurance, Unemployment Insurance).
- Free parking within the building.
- Free access to beverages at the company's lounge.
- Provision of a desktop computer and necessary office equipment.
- Internal activities: annual trips, quarterly team-building, monthly birthday celebrations.
- Participation in the company's clubs (book club, badminton club, running club, yoga club, etc.).
- Working hours: 8:30 AM to 5:30 PM from Monday to Friday, weekends off.

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Excellent English skills (IELTS 7.0+)
- At least 2 years of experience in developing Partners/Merchants, with priority given to those who have worked in e-commerce companies.
- Bachelor's degree in Economics, International Trade (preferred), Commerce, or Foreign Language.
- Fluent in a foreign language: capable of reading and self-studying through English materials, communicating with, and understanding the needs of some foreign customers.
- Ability to self-educate, research, and continuously improve and share knowledge with colleagues.
- Dynamic, cooperative, and equipped with exceptional communication and teamwork skills.
- Benefits:

- Salary up to $1000, negotiable based on ability.
- Annual performance review.
- Open culture environment where everyone is encouraged to give feedback and contribute.
- Personal skill and career development consulting and sharing.
- Access to

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Phát Triển Thị Trường

Đại Học
Không yêu cầu
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Business Development

Ho Chi Minh City Công Ty Cổ Phần Công Nghệ Citek

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**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Numbers: 02
- Line Manager: Business Development Director
- Have opportunity development for ERP CLOUD solution of ORACLE NETSUITE, introducing new products, and services to clients as well as identifying cross-selling opportunities.
- Develop and work in collaboration for lead generation activities targeted at clients and industries.
- Follow up on the sales leads to the realization of contracts/projects. This includes regular reporting of sale pipelines and client activities.
- Engage in relationship-building activities with clients and alliances to build good eminence.
- Provide business and relationship-related inputs to the project team during the preparation of presentations and proposals.
- Provide feedback to the project team, facilitate and help resolve objections to secure the contract.
- Be able to present and facilitate key discussions with clients and focus groups.
- Continue maintaining the relationship with the new clients during the course of project delivery.
- Continue maintaining the relationship with the clients to help generate additional engagements

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Graduated from University in foreign trade, economy, and information technology field.
- Experience:

- Associate level: at least 1 year of experience.
- Mid Junior level: at least 3 years of experience.
- Senior level: at least 5 years of experience.
- Relationship-building ability
- Communication and presentation skills
- Demonstrate ability to forge and sustain business/client relationships.
- Writing presentations and business proposal ability.
- Fluency in English:

- TOEIC ~ 650 (4 skills)
- ILETS ~ 6.0
- Experience related to B2B business development/sales.
- Experience in Sales Business Development, Business Consult in ERP Solutions (for example SAP, Oracle, Microsoft, Infor,) is preferable
- MBA, CPA, PMF PMP certificate is preferable

BENEFITS:

- Salary and commission: Negotiable according to capacity and working ability.
- Signed an official contract with the company.
- Remuneration regimes such as: participating in comprehensive Citek care insurance, annual domestic or international travel, annual periodic health check.
- Opportunity to work on global projects.
- Young, dynamic, and friendly working environment.
- To participate in courses to improve professional skills.

LOCATION:

- HCM Department: Floor 9-10, 02 Hong Ha, Ward 2, Tan Binh District, HCMC

WORKING TIME:

- From Monday to Friday: 8h30 -17h30 (Lunch Break 12h00 - 13h00 )

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Phát Triển Thị Trường

Đại Học
Không yêu cầu
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Business Development Representative

900000 Can Tho , Can Tho WhatJobs

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full-time
Our client is looking for a driven and results-oriented Business Development Representative to join their expanding sales team. This hybrid role offers a blend of remote work and in-office collaboration in **Can Tho, Can Tho, VN**, providing flexibility while fostering team synergy. The primary focus of this position is to identify and generate new business opportunities, build strong relationships with potential clients, and contribute to the overall growth strategy. You will be responsible for lead generation through various channels, including cold calling, email outreach, and social media engagement. Conducting market research to understand customer needs and identify potential markets will be a key aspect of your role. You will also be tasked with qualifying leads and nurturing them through the sales funnel, ensuring that qualified prospects are passed on to the senior sales team. Excellent communication and interpersonal skills are crucial, as you will be the first point of contact for many potential customers. A keen understanding of sales processes and techniques is required. The ability to articulate the value proposition of our client's products or services clearly and persuasively is essential. We are looking for a proactive individual with a strong work ethic, resilience, and a passion for achieving sales targets. The ideal candidate will be comfortable working both independently and as part of a dynamic team. A Bachelor's degree in Business, Marketing, or a related field, along with 1-2 years of experience in sales or business development, is preferred. Proven success in lead generation and pipeline building is a significant advantage. You will be expected to meet and exceed monthly quotas for qualified leads and new client acquisitions.
Responsibilities:
  • Identify and pursue new business opportunities through various outreach methods.
  • Generate qualified leads via cold calling, email campaigns, and social selling.
  • Conduct market research to identify potential clients and their needs.
  • Nurture leads and guide them through the initial stages of the sales process.
  • Schedule meetings and product demonstrations for the senior sales team.
  • Build and maintain a robust sales pipeline.
  • Collaborate with the sales and marketing teams to refine strategies.
  • Achieve and exceed monthly lead generation targets.
Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 1-2 years of experience in sales, business development, or lead generation.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong understanding of sales methodologies and CRM software.
  • Self-motivated with a results-driven approach.
  • Ability to work effectively in a hybrid work environment.
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