780 Accounts Management jobs in Vietnam

Job Summary
Lead and manage client accounts to ensure smooth client business integration and drive business growth of clients

*General Responsibilities *

• Manage day to day operations to ensure smooth activities to support the business growth of assigned clients.
• Lead and manage service complaints to ensure all complaints are resolved, and support Client Management team in resolving client complaints & requests as needed.
• Lead the development of workflow/processes to ensure all functions align/agree for the improvement process of the company.
• Lead the assigned team to have the best performance of Client Management
• Promote and drive the Client Call Center for service record traceability and client satisfaction.
• Ensure the compliance of standard company policies and recommend improvements to the policies/processes for operational efficiency.
• Ensure consistent and timely distribution reports/statistics to internal and external stakeholders.
• Proactively coordinate with related functions to solve the issues raised by the clients.
• Develop and maintain good relationships with clients.
• Coordinate and cooperate with all internal teams & local partners to maintain the clients' service satisfaction levels (KPIs)
• Contribute to ensure successful renewals with clients in charge and optimize the profit for the company.
• Manage and lead the team to drive the execution of the set KPIs.
• Drive and manage the learning and development of team in the area of Client Management and DKSH behaviors to achieve team/function goals.
• Drive self-learning and improvement of Client Management and DKSH behaviors as part of continuous learning.

Functional Skills And Knowledge

• Demonstrate strong understanding of clients' industry/business/products
• Demonstrate strong client management and communication skills
• Proven the senior level of building relationships with stakeholders.
• Demonstrate fluency in English, both written and spoken
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

Education
Bachelor's degree in Business Administration, or an equivalent degree

Location:
Ho Chi Minh, VN, VN

Global Business Unit:

Job Function: Client and Customer Services

Requisition Number:

Description:

DKSH is the leading Market Expansion Services provider with a focus on Asia. The Group helps other companies and brands to grow in the Consumer Goods, Healthcare, Performance Materials and Technology sectors. DKSH's portfolio of services includes sourcing, market insights, marketing and sales, distribution and logistics as well as after-sales services. Publicly listed on the SIX Swiss Exchange, the Group operates in 35 markets with 33,000 specialists, generating net sales of CHF 11.3 billion in 2018. With its strong Swiss heritage and long business tradition since 1865, DKSH is deeply rooted in Asia Pacific.

DKSH Vietnam Internship Program has 04 main intakes including April, July and October in a year and offers students a unique opportunity to gain practical experience in a dynamic global company. Interns can work alongside industry professionals, develop their skills, and gain valuable insights into the business world. This program is designed to enhance career readiness and provide a solid foundation for future success. Join us to kickstart your professional journey with DKSH.

Join our 3-month program for extensive on-job-training, mentorship and expand career opportunities. There are available positions for 04 Business Units and Others in Ho Chi Minh city.

Consumer Goods

• Healthcare
• Performance Materials
• Technology
• Central Service
• Supply Chain Management

Job Description:

• Core member of SKP VN Ecommerce
• Lead Communication Planning & Execution on Social Media
• Support Training Session from Educators for Salon Training

Benefits:

• Internship allowance: 5,000,000VND/month*.
• Training courses and activities designed for interns.
• Global corporate working culture,
• Full-time position after internship for potential interns.

• 3rd or 4th year students ready for a minimum 4 days internship/week.
• Provide a university introduction letter.

Requisition Number:

Job Function: Client and Customer Services

Job Summary
Lead and manage client accounts to ensure smooth client business integration and drive business growth of clients

*General Responsibilities *

• Manage day to day operations to ensure smooth activities to support the business growth of assigned clients.
• Lead and manage service complaints to ensure all complaints are resolved, and support Client Management team in resolving client complaints & requests as needed.
• Lead the development of workflow/processes to ensure all functions align/agree for the improvement process of the company.
• Lead the assigned team to have the best performance of Client Management
• Promote and drive the Client Call Center for service record traceability and client satisfaction.
• Ensure the compliance of standard company policies and recommend improvements to the policies/processes for operational efficiency.
• Ensure consistent and timely distribution reports/statistics to internal and external stakeholders.
• Proactively coordinate with related functions to solve the issues raised by the clients.
• Develop and maintain good relationships with clients.
• Coordinate and cooperate with all internal teams & local partners to maintain the clients' service satisfaction levels (KPIs)
• Contribute to ensure successful renewals with clients in charge and optimize the profit for the company.
• Manage and lead the team to drive the execution of the set KPIs.
• Drive and manage the learning and development of team in the area of Client Management and DKSH behaviors to achieve team/function goals.
• Drive self-learning and improvement of Client Management and DKSH behaviors as part of continuous learning.

Functional Skills And Knowledge

• Demonstrate strong understanding of clients' industry/business/products
• Demonstrate strong client management and communication skills
• Proven project management skills
• Strong analytical background and knowledge of statistical analysis methods
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
• Demonstrate fluency in English, both written and spoken
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

Education
Bachelor's degree in Business Administration, or an equivalent degree

Location:
Ho Chi Minh, VN, VN

Global Business Unit: HEC

Job Function: Client Management

Requisition Number:

Description:

Lead and manage client accounts to ensure smooth client business integration and drive business growth of clients

• Manage day to day operations to ensure smooth activities to support the business growth of assigned clients.
• Lead and manage service complaints to ensure all complaints are resolved, and support Client Management team in resolving client complaints & requests as needed.
• Lead the development of workflow/processes to ensure all functions align/agree for the improvement process of the company.
• Lead the assigned team to have the best performance of Client Management
• Promote and drive the Client Call Center for service record traceability and client satisfaction.
• Ensure the compliance of standard company policies and recommend improvements to the policies/processes for operational efficiency.
• Ensure consistent and timely distribution reports/statistics to internal and external stakeholders.
• Proactively coordinate with related functions to solve the issues raised by the clients.
• Develop and maintain good relationships with clients.
• Coordinate and cooperate with all internal teams & local partners to maintain the clients' service satisfaction levels (KPIs)
• Contribute to ensure successful renewals with clients in charge and optimize the profit for the company.
• Manage and lead the team to drive the execution of the set KPIs.
• Drive and manage the learning and development of team in the area of Client Management and DKSH behaviors to achieve team/function goals.
• Drive self-learning and improvement of Client Management and DKSH behaviors as part of continuous learning.

• Demonstrate strong understanding of clients' industry/business/products
• Demonstrate strong client management and communication skills
• Proven the senior level of building relationships with stakeholders.
• Demonstrate fluency in English, both written and spoken
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

Bachelor's degree in Business Administration, or an equivalent degree

Requisition Number:

Job Function: Client Management

Location:
Ho Chi Minh, VN, VN

Global Business Unit:

Job Function: Client and Customer Services

Requisition Number:

Description:

DKSH is the leading Market Expansion Services provider with a focus on Asia. The Group helps other companies and brands to grow in the Consumer Goods, Healthcare, Performance Materials and Technology sectors. DKSH's portfolio of services includes sourcing, market insights, marketing and sales, distribution and logistics as well as after-sales services. Publicly listed on the SIX Swiss Exchange, the Group operates in 35 markets with 33,000 specialists, generating net sales of CHF 11.3 billion in 2018. With its strong Swiss heritage and long business tradition since 1865, DKSH is deeply rooted in Asia Pacific.

DKSH Vietnam Internship Program has 04 main intakes including April, July and October in a year and offers students a unique opportunity to gain practical experience in a dynamic global company. Interns can work alongside industry professionals, develop their skills, and gain valuable insights into the business world. This program is designed to enhance career readiness and provide a solid foundation for future success. Join us to kickstart your professional journey with DKSH.

Join our 3-month program for extensive on-job-training, mentorship and expand career opportunities. There are available positions for 04 Business Units and Others in Ho Chi Minh city.

Consumer Goods

• Healthcare
• Performance Materials
• Technology
• Central Service
• Supply Chain Management

Job Description:

• Prepare documents for listing new product in MT channel
• Tracking daily report with sales team for GT/ MT channel
• Follow NPD stock inventory by month by channel

Benefits:

• Internship allowance: 5,000,000VND/month*.
• Training courses and activities designed for interns.
• Global corporate working culture,
• Full-time position after internship for potential interns.

• 3rd or 4th year students ready for a minimum 4 days internship/week.
• Provide a university introduction letter.

Requisition Number:

Job Function: Client and Customer Services

Job Summary
Lead and manage client accounts to ensure smooth client business integration and drive business growth of clients

*General Responsibilities *

• Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
• Review business and marketing plans in coordination with clients to achieve overall business objectives and profitability
• Facilitate and lead business integration process for new clients to ensure smooth client integration
• Manage and monitor profit and loss and expenditures to minimize unnecessary cost and risk
• Explore any opportunities of new business for existing clients by working with Business Development team; manage the contract renewal process
• Take necessary actions to resolve clients' operational issues/service complaints
• Lead business communications and business review meetings with clients' management teams
• Act as the main gateway between clients and DKSH to maintain business relationships and to maximize the level of client satisfaction
• Establish and maintain a proactive network of relationships between DKSH and clients

Functional Skills And Knowledge

• Demonstrate strong understanding of clients' industry/business/products
• Demonstrate strong client management and communication skills
• Proven project management skills
• Strong analytical background and knowledge of statistical analysis methods
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
• Demonstrate fluency in English, both written and spoken
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

Education
Bachelor's degree in Business Administration, or an equivalent degree

Location:
Ho Chi Minh, VN, VN

Global Business Unit:

Job Function: Client and Customer Services

Requisition Number:

Description:

DKSH is the leading Market Expansion Services provider with a focus on Asia. The Group helps other companies and brands to grow in the Consumer Goods, Healthcare, Performance Materials and Technology sectors. DKSH's portfolio of services includes sourcing, market insights, marketing and sales, distribution and logistics as well as after-sales services. Publicly listed on the SIX Swiss Exchange, the Group operates in 35 markets with 33,000 specialists, generating net sales of CHF 11.3 billion in 2018. With its strong Swiss heritage and long business tradition since 1865, DKSH is deeply rooted in Asia Pacific.

DKSH Vietnam Internship Program has 04 main intakes including April, July and October in a year and offers students a unique opportunity to gain practical experience in a dynamic global company. Interns can work alongside industry professionals, develop their skills, and gain valuable insights into the business world. This program is designed to enhance career readiness and provide a solid foundation for future success. Join us to kickstart your professional journey with DKSH.

Join our 3-month program for extensive on-job-training, mentorship and expand career opportunities. There are available positions for 04 Business Units and Others in Ho Chi Minh city.

Consumer Goods

• Healthcare
• Performance Materials
• Technology
• Central Service
• Supply Chain Management

Job Description:

• AO/SI/SO tracking
• Sales order – Following and tracking (Price, stock, delivery, .)
• Activities/ Promotion plan - Deploy to Sales team (Deploy, tracking, audit, …)

Benefits:

• Internship allowance: 5,000,000VND/month*.
• Training courses and activities designed for interns.
• Global corporate working culture,
• Full-time position after internship for potential interns.

• 3rd or 4th year students ready for a minimum 4 days internship/week.
• Provide a university introduction letter.

Requisition Number:

Job Function: Client and Customer Services

Location:
Ho Chi Minh, VN, VN

Global Business Unit:

Job Function: Client and Customer Services

Requisition Number:

Description:

DKSH is the leading Market Expansion Services provider with a focus on Asia. The Group helps other companies and brands to grow in the Consumer Goods, Healthcare, Performance Materials and Technology sectors. DKSH's portfolio of services includes sourcing, market insights, marketing and sales, distribution and logistics as well as after-sales services. Publicly listed on the SIX Swiss Exchange, the Group operates in 35 markets with 33,000 specialists, generating net sales of CHF 11.3 billion in 2018. With its strong Swiss heritage and long business tradition since 1865, DKSH is deeply rooted in Asia Pacific.

DKSH Vietnam Internship Program has 04 main intakes including April, July and October in a year and offers students a unique opportunity to gain practical experience in a dynamic global company. Interns can work alongside industry professionals, develop their skills, and gain valuable insights into the business world. This program is designed to enhance career readiness and provide a solid foundation for future success. Join us to kickstart your professional journey with DKSH.

Join our 3-month program for extensive on-job-training, mentorship and expand career opportunities. There are available positions for 04 Business Units and Others in Ho Chi Minh city.

Consumer Goods

• Healthcare
• Performance Materials
• Technology
• Central Service
• Supply Chain Management

Job Description:

• POSM deployment to Sales team (followed CM guideline) & progress tracking
• Display programs registration & Sales progress tracking by Area
• Calculate Display programs result included documents and picture audit
• Follow up with admin team on display incentive payment process by Area by month and update to CM
• Support Sales teams place orders by informing stock availability and consolidate demand by plant.

Benefits:

• Internship allowance: 5,000,000VND/month*.
• Training courses and activities designed for interns.
• Global corporate working culture,
• Full-time position after internship for potential interns.

• 3rd or 4th year students ready for a minimum 4 days internship/week.
• Provide a university introduction letter.

Requisition Number:

Job Function: Client and Customer Services

Title: Manager Client Management (Healthcare)

Location:

Ho Chi Minh, VN, VN

Global Business Unit: HEC

Job Function: Client Management

Requisition Number:

Description
Job Summary
Lead and manage client accounts to ensure smooth client business integration and drive business growth of clients

General Responsibilities

• Manage day to day operations to ensure smooth activities to support the business growth of assigned clients.
• Lead and manage service complaints to ensure all complaints are resolved, and support Client Management team in resolving client complaints & requests as needed.
• Lead the development of workflow/processes to ensure all functions align/agree for the improvement process of the company.
• Lead the assigned team to have the best performance of Client Management
• Promote and drive the Client Call Center for service record traceability and client satisfaction.
• Ensure the compliance of standard company policies and recommend improvements to the policies/processes for operational efficiency.
• Ensure consistent and timely distribution reports/statistics to internal and external stakeholders.
• Proactively coordinate with related functions to solve the issues raised by the clients.
• Develop and maintain good relationships with clients.
• Coordinate and cooperate with all internal teams & local partners to maintain the clients' service satisfaction levels (KPIs)
• Contribute to ensure successful renewals with clients in charge and optimize the profit for the company.
• Manage and lead the team to drive the execution of the set KPIs.
• Drive and manage the learning and development of team in the area of Client Management and DKSH behaviors to achieve team/function goals.
• Drive self-learning and improvement of Client Management and DKSH behaviors as part of continuous learning.

Functional Skills And Knowledge

• Demonstrate strong understanding of clients' industry/business/products
• Demonstrate strong client management and communication skills
• Proven project management skills
• Strong analytical background and knowledge of statistical analysis methods
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
• Demonstrate fluency in English, both written and spoken
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

Education
Bachelor's degree in Business Administration, or an equivalent degree

Requisition Number:

Job Function: Client Management