115 Banking Relationship jobs in Vietnam
Commercial Banking Relationship Manager
060000 Hoi An
WhatJobs
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Job Description
Our client is seeking a proactive and client-focused Commercial Banking Relationship Manager to join their esteemed financial institution. This role will be based in **Buon Ma Thuot, Dak Lak, VN**, with a hybrid work arrangement, allowing for a blend of remote work and in-office engagement. You will be responsible for managing and growing a portfolio of commercial clients, understanding their financial needs, and providing tailored banking solutions. Key duties include developing new business opportunities, deepening relationships with existing clients, and ensuring client satisfaction. You will conduct financial analysis, assess credit risk, and present loan proposals. Collaboration with internal departments, such as credit analysis, operations, and treasury, will be vital to deliver comprehensive service. The ideal candidate will possess a strong understanding of financial products and services, excellent sales and negotiation skills, and a proven ability to build and maintain client relationships. A bachelor's degree in finance, economics, or a related field is required, with relevant banking experience being highly advantageous. You must be adept at navigating both face-to-face client interactions and leveraging digital tools for remote communication and management. This is an excellent opportunity to advance your career in banking within a supportive and growth-oriented environment, serving the commercial needs of the **Buon Ma Thuot** region.
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0
Senior Banking Relationship Manager
700000 An Thanh
WhatJobs
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Our client is seeking an experienced and client-focused Senior Banking Relationship Manager to join their esteemed team in **Ho Chi Minh City, Ho Chi Minh, VN**. This role is critical in managing and expanding relationships with high-net-worth individuals and corporate clients, understanding their financial needs, and providing tailored banking solutions. You will be responsible for proactively identifying new business opportunities, cross-selling a comprehensive range of banking products and services, and ensuring exceptional client satisfaction. The ideal candidate will possess a deep understanding of financial markets, investment products, lending, and treasury services. Strong interpersonal, negotiation, and sales skills are essential, along with a proven track record of achieving ambitious revenue targets. You will manage a portfolio of key clients, acting as their primary point of contact and trusted advisor. This position requires a proactive approach to client acquisition and retention, combined with a thorough understanding of risk management and regulatory compliance within the banking sector. We are looking for an individual with excellent analytical skills to assess client financial situations and recommend appropriate solutions. Join our client's reputable institution and play a key role in driving their business growth and client success.
Responsibilities:
Responsibilities:
- Manage and grow a portfolio of high-value banking clients, including individuals and businesses.
- Develop and maintain strong, long-term relationships with clients.
- Identify client needs and offer appropriate banking products and services (loans, investments, cash management, etc.).
- Proactively generate new business through leads, referrals, and networking.
- Achieve and exceed sales and revenue targets for the assigned client portfolio.
- Ensure compliance with all banking regulations, policies, and procedures.
- Conduct financial analysis and risk assessment for credit applications.
- Provide exceptional customer service and resolve client inquiries promptly.
- Bachelor's degree in Finance, Business Administration, Economics, or a related field.
- Minimum of 5-7 years of experience in banking, with a focus on relationship management, sales, or client advisory roles.
- Proven track record of meeting or exceeding sales and revenue goals.
- Strong knowledge of banking products, financial markets, and credit analysis.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to build and maintain strong client relationships.
- Understanding of regulatory requirements and risk management in the financial industry.
This advertiser has chosen not to accept applicants from your region.
1
Senior Banking Relationship Manager
06000 Nam Dinh , Nam Dinh
WhatJobs
Posted today
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Job Description
Our client is seeking a highly experienced and results-driven Senior Banking Relationship Manager to join their esteemed financial institution. This role operates on a hybrid model, offering flexibility between remote client engagement and essential on-site meetings and office-based responsibilities. You will be responsible for cultivating and managing a portfolio of high-value client relationships, providing expert financial advice, and identifying opportunities for cross-selling banking products and services. The ideal candidate will possess a strong understanding of financial markets, banking products, and client relationship management principles. You will be tasked with developing strategic client plans, conducting financial analysis, and ensuring client satisfaction through personalized service and proactive engagement. Key responsibilities include meeting with clients to discuss their financial needs, developing tailored solutions, managing risk, and ensuring compliance with all banking regulations. This role requires exceptional sales, negotiation, and communication skills, as well as a deep commitment to ethical practices and client success. The ability to build trust and rapport with clients, both virtually and in person, is paramount. You will work collaboratively with internal teams, including product specialists and credit officers, to deliver comprehensive financial solutions. If you are a seasoned banking professional with a passion for client service and a proven ability to grow a client portfolio, we encourage you to apply. This is a fantastic opportunity to advance your career in a dynamic environment that values expertise and client-centricity, offering a blend of remote and in-office work. Your contribution will be vital to our client's continued success in the financial sector.
Key Responsibilities:
Key Responsibilities:
- Manage and grow a portfolio of banking clients.
- Develop and maintain strong client relationships.
- Provide expert financial advice and solutions.
- Identify and pursue cross-selling opportunities.
- Conduct financial analysis and client needs assessments.
- Ensure compliance with banking regulations and policies.
- Meet sales targets and business development goals.
- Collaborate with internal teams to deliver seamless service.
- Manage client risk and ensure portfolio health.
- Stay informed about market trends and financial products.
- Bachelor's degree in Finance, Economics, Business Administration, or a related field.
- Minimum of 7 years of experience in banking, with a focus on relationship management.
- Proven success in a hybrid work environment.
- Demonstrated experience in sales and business development within the financial services sector.
- In-depth knowledge of banking products, financial markets, and regulatory requirements.
- Excellent communication, negotiation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proficiency in CRM software and financial analysis tools.
- Ability to build rapport and trust with clients.
This advertiser has chosen not to accept applicants from your region.
2
Privilege Banking Relationship Manager
Ho Chi Minh City
UOB Vietnam
Posted today
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Job Description
**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
**Responsibilities**:
- NTB Sales Management: Growing the portfolio of high network individuals by Soliciting business to prospective clients and bring in new accounts & achieve sales target as per monthly targets assigned. This would involve cold calls. Tapping existing account holders for referrals and lead generation.
- Portfolio Management: Deepen existing relationships via customer visits or cross sell and focus on attrition management. Implementing sales strategies to grow the portfolio. Making use of relationship management to retain valuable customers and win new business.
- Marketing/ Cross sell: To cross-sell bank products to increase total portfolio for the bank Cross-selling and referrals of other banking products
- Compliance: Ensure compliance with local policies, SOPs & regulation guided by SBP in all activities & transaction. Also ensure the compliance of AML/ CFT required for the assigned portfolio.
- Service quality: To promote the highest level of customer service and responsiveness to Privilege Clients. Ensure that the customer gets the correct & accurate, not misleading information on UOB Privilege products, program & promotion.
**Job Requirements**:
**_ Mandatory:_**
- Bachelor’s degree or equivalent experience
- Minimum of three years proven and progressive financial services and/or retail sales experience or equivalent
- Capabilities in introducing investment products
- Relationship management experience with high net worth clients
- Strong technical skills in wealth management
- Strong communication, client focus and influencing skills
- Strong sales orientation, networking and portfolio management skills
- Experience in managing production support and maintenance
- Requires superior analytics and problem-solving skills. Must be attentive to details.
- Ability to work in a fast-paced, team-oriented environment.
- A strong & assertive communicator in speaking & writing
- Sound knowledge of financial services products and services and the client relationship management system
- Understanding of business banking client segment and products and services
- Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
- Able to communicate well in English and local languages
**Be a part of UOB Family**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
**Responsibilities**:
- NTB Sales Management: Growing the portfolio of high network individuals by Soliciting business to prospective clients and bring in new accounts & achieve sales target as per monthly targets assigned. This would involve cold calls. Tapping existing account holders for referrals and lead generation.
- Portfolio Management: Deepen existing relationships via customer visits or cross sell and focus on attrition management. Implementing sales strategies to grow the portfolio. Making use of relationship management to retain valuable customers and win new business.
- Marketing/ Cross sell: To cross-sell bank products to increase total portfolio for the bank Cross-selling and referrals of other banking products
- Compliance: Ensure compliance with local policies, SOPs & regulation guided by SBP in all activities & transaction. Also ensure the compliance of AML/ CFT required for the assigned portfolio.
- Service quality: To promote the highest level of customer service and responsiveness to Privilege Clients. Ensure that the customer gets the correct & accurate, not misleading information on UOB Privilege products, program & promotion.
**Job Requirements**:
**_ Mandatory:_**
- Bachelor’s degree or equivalent experience
- Minimum of three years proven and progressive financial services and/or retail sales experience or equivalent
- Capabilities in introducing investment products
- Relationship management experience with high net worth clients
- Strong technical skills in wealth management
- Strong communication, client focus and influencing skills
- Strong sales orientation, networking and portfolio management skills
- Experience in managing production support and maintenance
- Requires superior analytics and problem-solving skills. Must be attentive to details.
- Ability to work in a fast-paced, team-oriented environment.
- A strong & assertive communicator in speaking & writing
- Sound knowledge of financial services products and services and the client relationship management system
- Understanding of business banking client segment and products and services
- Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
- Able to communicate well in English and local languages
**Be a part of UOB Family**:
This advertiser has chosen not to accept applicants from your region.
3
Senior Corporate Banking Relationship Manager
20000 Haiphong , Haiphong
WhatJobs
Posted today
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Job Description
Our client, a prominent financial institution, is looking for an accomplished Senior Corporate Banking Relationship Manager to manage and grow relationships with key corporate clients. This is a fully remote position, offering the flexibility to connect with clients and manage your portfolio from anywhere in Vietnam. The successful candidate will be responsible for developing new business, deepening existing client relationships, and providing comprehensive financial solutions to meet their evolving needs.
Key Responsibilities:
The ideal candidate will possess a Bachelor's degree in Finance, Economics, Business Administration, or a related field. A Master's degree or relevant professional certifications are highly regarded. A minimum of 6 years of experience in corporate banking, relationship management, or a similar client-facing financial role is required. A proven track record of successful business development and client relationship management is essential. Strong financial acumen, credit analysis skills, and knowledge of various corporate banking products are crucial. Excellent communication, negotiation, and interpersonal skills are necessary to build trust and rapport with senior executives. This remote role requires a self-starter with excellent organizational and time management abilities. If you are a results-driven banking professional seeking a challenging and rewarding remote opportunity, we encourage you to apply.
Key Responsibilities:
- Proactively identify and pursue new business opportunities within the corporate sector.
- Develop and maintain strong, long-term relationships with a portfolio of corporate clients.
- Understand clients' financial needs and provide tailored solutions, including lending, trade finance, treasury services, and investment banking products.
- Conduct thorough credit analysis and risk assessment for new and existing clients.
- Prepare and present credit proposals to the credit committee.
- Monitor the performance of the loan portfolio and ensure compliance with all regulations.
- Cross-sell other bank products and services to existing clients.
- Stay abreast of market trends, economic conditions, and regulatory changes affecting corporate clients.
- Collaborate with internal teams, including credit, operations, and product specialists, to deliver exceptional client service.
- Achieve and exceed assigned sales and revenue targets.
The ideal candidate will possess a Bachelor's degree in Finance, Economics, Business Administration, or a related field. A Master's degree or relevant professional certifications are highly regarded. A minimum of 6 years of experience in corporate banking, relationship management, or a similar client-facing financial role is required. A proven track record of successful business development and client relationship management is essential. Strong financial acumen, credit analysis skills, and knowledge of various corporate banking products are crucial. Excellent communication, negotiation, and interpersonal skills are necessary to build trust and rapport with senior executives. This remote role requires a self-starter with excellent organizational and time management abilities. If you are a results-driven banking professional seeking a challenging and rewarding remote opportunity, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
4
Senior Analyst, Account Management
Hanoi, Hanoi
Mastercard
Posted today
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Analyst, Account Management
1. Overview
- This is a high-impact Accounts Management role that provides an exciting opportunity to manage all aspects of Mastercard's business relationship with assigned customers.
- The position demands a self-motivated, commercially pragmatic business developer with strong stakeholder relationship management and influencing skills. You will work closely with customers and Mastercard's cross-functional teams to create and implement impactful payment programs that maximize segment penetration and drive revenue targets.
- The ideal candidate will have a strong execution focus and a background in the payments industry, preferably in Business Development or Product Management on the Issuer side, with the ability to collaborate across multiple disciplines and functions. A passion for payment technology is essential.
2. Role and Responsibilities
- Take primary responsibility for managing the relationship and profitability of assigned customers.
- Lead all account management and business development activities for your customer set.
- Design and execute strategic and tactical plans to enhance both customer and Mastercard profitability.
- Cultivate strong relationships with key influencers at customer banks and collaborate with Mastercard support teams.
- Work with Mastercard's cross-functional teams to identify new segment and product opportunities, developing tailored propositions to maximize segment penetration.
- Leverage Mastercard's brand sponsorships, products, and services to deliver exceptional value to customers.
- Oversee all administrative and operational issues related to your target customers.
- Manage and develop new and existing products, programs, and services as needed.
- Conduct market research and opportunity assessments on new concepts, evaluating the viability of new products in support of market strategy.
- Recommend market strategies, including pricing, market introduction, profit planning, and budget management.
3. About You / Experience
- At least 8 years of experience in Business Development, Account Management, or Product Management.
- Strong knowledge of digital payments and cards from an Issuing, Acquiring, and Network perspective is essential.
- Previous experience in the payments or banking domain is preferred.
- Ability to integrate knowledge across various disciplines (Sales, Product, Marketing, Operations, and Risk).
Key Soft Skills:
- Self-driven, organized, and proactive with a strong focus on results.
- Analytical, data-driven mindset with logical and structured thinking.
- Entrepreneurial and commercially focused with a keen sense of business opportunities.
- Strong influencing and negotiation skills.
- Exceptional relationship-building, communication, presentation, and marketing skills.
- Able to work effectively in a highly collaborative, lean team environment.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Analyst, Account Management
1. Overview
- This is a high-impact Accounts Management role that provides an exciting opportunity to manage all aspects of Mastercard's business relationship with assigned customers.
- The position demands a self-motivated, commercially pragmatic business developer with strong stakeholder relationship management and influencing skills. You will work closely with customers and Mastercard's cross-functional teams to create and implement impactful payment programs that maximize segment penetration and drive revenue targets.
- The ideal candidate will have a strong execution focus and a background in the payments industry, preferably in Business Development or Product Management on the Issuer side, with the ability to collaborate across multiple disciplines and functions. A passion for payment technology is essential.
2. Role and Responsibilities
- Take primary responsibility for managing the relationship and profitability of assigned customers.
- Lead all account management and business development activities for your customer set.
- Design and execute strategic and tactical plans to enhance both customer and Mastercard profitability.
- Cultivate strong relationships with key influencers at customer banks and collaborate with Mastercard support teams.
- Work with Mastercard's cross-functional teams to identify new segment and product opportunities, developing tailored propositions to maximize segment penetration.
- Leverage Mastercard's brand sponsorships, products, and services to deliver exceptional value to customers.
- Oversee all administrative and operational issues related to your target customers.
- Manage and develop new and existing products, programs, and services as needed.
- Conduct market research and opportunity assessments on new concepts, evaluating the viability of new products in support of market strategy.
- Recommend market strategies, including pricing, market introduction, profit planning, and budget management.
3. About You / Experience
- At least 8 years of experience in Business Development, Account Management, or Product Management.
- Strong knowledge of digital payments and cards from an Issuing, Acquiring, and Network perspective is essential.
- Previous experience in the payments or banking domain is preferred.
- Ability to integrate knowledge across various disciplines (Sales, Product, Marketing, Operations, and Risk).
Key Soft Skills:
- Self-driven, organized, and proactive with a strong focus on results.
- Analytical, data-driven mindset with logical and structured thinking.
- Entrepreneurial and commercially focused with a keen sense of business opportunities.
- Strong influencing and negotiation skills.
- Exceptional relationship-building, communication, presentation, and marketing skills.
- Able to work effectively in a highly collaborative, lean team environment.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
5
Associate Manager, Sales Account Management
Ho Chi Minh City
SC Johnson
Posted today
Job Viewed
Job Description
As an Associate Manager, Sales Account Management, you will be responsible for leading and developing the business in the General Trade channel for the country of Vietnam. You will be focusing on building the channel sales fundamentals and collaborative partnership with distributor.
**Essential Duties and Responsibilities**:
- Achieve topline sales and trade spending as per given budget
- Achieve distribution objectives for the region
- Lead joint business plan with distributor to review and analyze business opportunities
- Focus on building channel sales fundamentals and standard operations
- Lead, mentor and improve the sales team capability
**Required Skills / Experience / Competencies**:
- Bachelor’s degree in related field
- Minimum 8 years of experience in general trade sales role within FMCG industry
- Ability to communicate in local language and English is a must as this role will manage the Vietnam market.
**Job Requirements**:
- Permanent - full time job
SC Johnson Asia has been recognized as the **Best Multinational Workplace by Great Place to Work®**!**
Not ready to apply? Sign up for Job Alerts.
**Essential Duties and Responsibilities**:
- Achieve topline sales and trade spending as per given budget
- Achieve distribution objectives for the region
- Lead joint business plan with distributor to review and analyze business opportunities
- Focus on building channel sales fundamentals and standard operations
- Lead, mentor and improve the sales team capability
**Required Skills / Experience / Competencies**:
- Bachelor’s degree in related field
- Minimum 8 years of experience in general trade sales role within FMCG industry
- Ability to communicate in local language and English is a must as this role will manage the Vietnam market.
**Job Requirements**:
- Permanent - full time job
SC Johnson Asia has been recognized as the **Best Multinational Workplace by Great Place to Work®**!**
Not ready to apply? Sign up for Job Alerts.
This advertiser has chosen not to accept applicants from your region.
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6
Enabler Key Account Management - Business
Ho Chi Minh City
Shopee
Posted today
Job Viewed
Job Description
Department Business Development and Partnerships- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Build strong relationships with key strategic partners (enablers) and gain their trust, understand more about their business and their key success factors
- Responsibility to ensure the success of key merchants on Shopee platform, including driving Revenue and smooth operation.
- Educating key strategic partners on Shopee features, Shopee promotional campaigns, MKT tool, optimizing MKT channels and market insights.
- Build deep understanding of market and competition landscape, product P&L, product strengths and weakness, and product positioning in the portfolio to decide the strategy and tactics for bigger market share and profit.
- Interact with other local teams to share knowledge and replicate best practices.
- Other assignments from the line manager.
**Requirements**:
- 2 - 3 years experience in Ecommerce: Key Account, Merchandiser, Business Development.
- Have knowledge in the various marketing channels and technologies, including social media (Marketplace, Facebook, Twitter, LinkedIn, and more), content distribution and placement networks, Live commerce, etc.
- Data-driven mindset, strong analytical skills and experience in tracking relevant metrics at conversion level for optimization in performance marketing.
- Strong communication skills, able to prepare, lead, and present in meetings with key strategic partners.
- Good command of English.
- Good team player with an aptitude for sales and the ambition to constantly outperform your KPIs.
- Build strong relationships with key strategic partners (enablers) and gain their trust, understand more about their business and their key success factors
- Responsibility to ensure the success of key merchants on Shopee platform, including driving Revenue and smooth operation.
- Educating key strategic partners on Shopee features, Shopee promotional campaigns, MKT tool, optimizing MKT channels and market insights.
- Build deep understanding of market and competition landscape, product P&L, product strengths and weakness, and product positioning in the portfolio to decide the strategy and tactics for bigger market share and profit.
- Interact with other local teams to share knowledge and replicate best practices.
- Other assignments from the line manager.
**Requirements**:
- 2 - 3 years experience in Ecommerce: Key Account, Merchandiser, Business Development.
- Have knowledge in the various marketing channels and technologies, including social media (Marketplace, Facebook, Twitter, LinkedIn, and more), content distribution and placement networks, Live commerce, etc.
- Data-driven mindset, strong analytical skills and experience in tracking relevant metrics at conversion level for optimization in performance marketing.
- Strong communication skills, able to prepare, lead, and present in meetings with key strategic partners.
- Good command of English.
- Good team player with an aptitude for sales and the ambition to constantly outperform your KPIs.
This advertiser has chosen not to accept applicants from your region.
7
Key Account Management Executive - Shopee Xpress
Hanoi, Hanoi
Shopee
Posted today
Job Viewed
Job Description
DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - HanoiThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Acquire opinions and needs of customers, then work closely with Operation, Technology,. to improve service quality, bring positive experiences and satisfaction to customers.
- Build and maintain strong, long-lasting customer relationships.
- Regularly forecast the volume from the key sellers.
- Identify and grow opportunities to ensure growth volume/revenue of accounts & develop a trusted relationship with them.
- Assist with high severity requests or issue escalations as needed.
- Perform other duties as assigned by the line manager.
- Able to coordinate with cross-functional teams to identify issues and follow up on solutions.
- In-depth understanding of seller insights and able to leverage these insights to build strong relationships with sellers.
- Driven to achieve team goals and is transparent to share ideas to help the team improve performance.
**Requirements**:
- Preferred background in Business Administration, Economics, Finance, Management/ Supply Chains.
- At least 01 year of experience in Customer Care (preferably Logistics and E-commerce).
- Work independently and proactively take on new responsibilities where most needed.
- Have a good sense of process understanding and workflow optimization.
- Good at communication, negotiation, and problem-solving.
- Proficient in Microsoft Excel and Microsoft PowerPoint, English skill is a good advantage.
- Desire to learn and desire to understand how the world works.
- Acquire opinions and needs of customers, then work closely with Operation, Technology,. to improve service quality, bring positive experiences and satisfaction to customers.
- Build and maintain strong, long-lasting customer relationships.
- Regularly forecast the volume from the key sellers.
- Identify and grow opportunities to ensure growth volume/revenue of accounts & develop a trusted relationship with them.
- Assist with high severity requests or issue escalations as needed.
- Perform other duties as assigned by the line manager.
- Able to coordinate with cross-functional teams to identify issues and follow up on solutions.
- In-depth understanding of seller insights and able to leverage these insights to build strong relationships with sellers.
- Driven to achieve team goals and is transparent to share ideas to help the team improve performance.
**Requirements**:
- Preferred background in Business Administration, Economics, Finance, Management/ Supply Chains.
- At least 01 year of experience in Customer Care (preferably Logistics and E-commerce).
- Work independently and proactively take on new responsibilities where most needed.
- Have a good sense of process understanding and workflow optimization.
- Good at communication, negotiation, and problem-solving.
- Proficient in Microsoft Excel and Microsoft PowerPoint, English skill is a good advantage.
- Desire to learn and desire to understand how the world works.
This advertiser has chosen not to accept applicants from your region.
8
Social Key Account Management - Fmcg, Shopee
Ho Chi Minh City
Shopee
Posted today
Job Viewed
Job Description
DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
- Negotiate and promote co-operations with partners (sellers) base development of categories of Shopee.
- Provide market insights from the seller's perspective, including understanding products, sellers, market & competitor dynamics.
- Advice seller on social trends, promotion proposals to achieve sales targets on social media channels and Shopee platform.
- Analyze sellers' past campaign performance and reporting on the current campaigns.
- Interact with relevant key stakeholders to resolve & de-bottleneck issues
- Review and suggest enhancements to improve process wherever possible
**Requirements**:
- 1 - 3 years experienced in Key Account, Merchandiser, Business Development
- Good at planning, analytical skills and execution, can work with brands to plan & achieve monthly/yearly commercial targets
- Strong communication skills, able to prepare, lead and present in meeting with seller
- Logical thinking and strong problem solving skills
- Ability to interact with a broad set of businesses and stakeholders and present both over the phone and in person
- Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs
- Negotiate and promote co-operations with partners (sellers) base development of categories of Shopee.
- Provide market insights from the seller's perspective, including understanding products, sellers, market & competitor dynamics.
- Advice seller on social trends, promotion proposals to achieve sales targets on social media channels and Shopee platform.
- Analyze sellers' past campaign performance and reporting on the current campaigns.
- Interact with relevant key stakeholders to resolve & de-bottleneck issues
- Review and suggest enhancements to improve process wherever possible
**Requirements**:
- 1 - 3 years experienced in Key Account, Merchandiser, Business Development
- Good at planning, analytical skills and execution, can work with brands to plan & achieve monthly/yearly commercial targets
- Strong communication skills, able to prepare, lead and present in meeting with seller
- Logical thinking and strong problem solving skills
- Ability to interact with a broad set of businesses and stakeholders and present both over the phone and in person
- Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs
This advertiser has chosen not to accept applicants from your region.
9