125 Banking Services jobs in Vietnam
Senior Banking Operations Analyst - Financial Services
76000 Hoi An
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Job Description
We are seeking a highly analytical and detail-oriented Senior Banking Operations Analyst to join our team in **Buon Ma Thuot, Dak Lak, VN**. This hybrid role will require you to work both remotely and from our office, contributing to the efficiency and accuracy of our banking operations. You will be responsible for analyzing financial data, improving operational processes, managing risks, and ensuring compliance with regulatory requirements. The ideal candidate possesses a strong understanding of banking systems, excellent problem-solving skills, and the ability to translate complex data into actionable insights. Your expertise will be critical in supporting the bank's strategic objectives and maintaining a high level of operational integrity.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Analyze banking transactions, data, and operational workflows to identify inefficiencies and areas for improvement.
- Develop and implement process enhancements to streamline operations, reduce costs, and increase accuracy.
- Monitor key performance indicators (KPIs) for banking operations and prepare regular performance reports.
- Ensure compliance with all banking regulations, policies, and procedures, including AML and KYC requirements.
- Identify, assess, and mitigate operational risks within the banking framework.
- Collaborate with various departments, including IT, compliance, and customer service, to resolve operational issues and implement solutions.
- Assist in the development and testing of new banking products and services from an operational perspective.
- Train and mentor junior analysts on operational procedures and best practices.
- Conduct root cause analysis for operational errors and implement corrective actions.
- Stay updated on industry best practices and emerging trends in banking operations and technology.
- Prepare documentation for operational processes and system changes.
- Participate in internal and external audits, providing necessary information and support.
- This role requires strong analytical, quantitative, and critical thinking skills, combined with excellent communication and collaboration abilities essential for a hybrid work environment.
Qualifications:
- Bachelor's degree in Finance, Banking, Economics, Business Administration, or a related field.
- Minimum of 5 years of experience in banking operations, financial analysis, or a related role.
- Strong understanding of banking products, services, and regulatory frameworks.
- Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and banking software.
- Excellent analytical, problem-solving, and critical thinking skills.
- Strong knowledge of risk management and compliance principles in the financial sector.
- Effective communication and interpersonal skills for collaboration with diverse teams.
- Ability to work independently and as part of a team in a hybrid setting.
- Attention to detail and commitment to accuracy.
- Professional certifications (e.g., CFA, CPA) are a plus.
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0
Senior Fso Assurance (Banking & Financial Services)
Ho Chi Minh City
EY
Posted today
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Job Description
**Position: Audit Services for Banking & Financial Services**
**The opportunity**
Our Assurance group is one of the most trusted, respected and influential organisations in Banking & Financial industry. As part of our team, you will provide peace of mind to clients by using your skills and experience to give companies, investors and regulators confidence in the validity of financial statements and business-critical information or processes.
Join our External Audit team (financial services field) and you will help our clients meet their reporting requirements by providing an objective and independent examination of their financial statements, timely and constructive discussion with management on accounting and reporting matters, and a robust and clear perspective to audit committees.
**Your key responsibilities**:
- Understands and explains to staff the objectives of an audit, planned other services, and the staff's role in the audit process
- Stays abreast of general business and economic developments and,
- Applies understanding of the client's business and industry to identify areas of audit significance, assesses the degree of risk and the nature of the errors that could result from the client's accounting estimates,
- Identifies unusual or unexpected transactions, and explains important developments/matters to staff
- Develops the Audit Approach Plan and prepares detailed audit programs for tests of controls and substantive procedures for significant accounts
- Executes audit procedures, such as understanding and evaluating significant sources of information, testing controls, and performing substantive procedures in moderately complex, judgmental and/or specialized areas. Drafts financial statements and footnote disclosures in conformity with generally accepted accounting principles
- Prepares memoranda and other working papers, letters, and correspondence (e.g., Audit Planning Memorandum, Audit Approach Plan, management letter, and correspondence with the client)
- Proactively assist Manager/ Senior Manager in searching issues related to professional and technical knowledge through Vietnam accounting/auditing system, current financial management regulations
- Participates in meetings with the client engagement team and the client.
**Skills and attributes for success**:
- A team player with strong communication and interpersonal skills
- Proactive, dedicated, innovative, resourceful, analytical and able to work under pressure
- Good command of spoken and written English
- Good analytical, report-writing and presentation skills
- Strong drive to excel professionally
- Strong leadership qualities and a good record of extra-curricular activities
**To qualify for the role you must have**
- At least an average distinction/ 2nd upper degree in accounting, auditing, finance or a related field
- At least 3 year of experience working as Auditor in other Big4 firm or local Auditing firms.
- Individuals with post-graduate degrees and / or professional qualifications are encouraged to apply
**What we offer**
EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. Plus, we offer:
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
The exceptional EY experience. It’s yours to build.
**EY | Building a better working world**
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
**The opportunity**
Our Assurance group is one of the most trusted, respected and influential organisations in Banking & Financial industry. As part of our team, you will provide peace of mind to clients by using your skills and experience to give companies, investors and regulators confidence in the validity of financial statements and business-critical information or processes.
Join our External Audit team (financial services field) and you will help our clients meet their reporting requirements by providing an objective and independent examination of their financial statements, timely and constructive discussion with management on accounting and reporting matters, and a robust and clear perspective to audit committees.
**Your key responsibilities**:
- Understands and explains to staff the objectives of an audit, planned other services, and the staff's role in the audit process
- Stays abreast of general business and economic developments and,
- Applies understanding of the client's business and industry to identify areas of audit significance, assesses the degree of risk and the nature of the errors that could result from the client's accounting estimates,
- Identifies unusual or unexpected transactions, and explains important developments/matters to staff
- Develops the Audit Approach Plan and prepares detailed audit programs for tests of controls and substantive procedures for significant accounts
- Executes audit procedures, such as understanding and evaluating significant sources of information, testing controls, and performing substantive procedures in moderately complex, judgmental and/or specialized areas. Drafts financial statements and footnote disclosures in conformity with generally accepted accounting principles
- Prepares memoranda and other working papers, letters, and correspondence (e.g., Audit Planning Memorandum, Audit Approach Plan, management letter, and correspondence with the client)
- Proactively assist Manager/ Senior Manager in searching issues related to professional and technical knowledge through Vietnam accounting/auditing system, current financial management regulations
- Participates in meetings with the client engagement team and the client.
**Skills and attributes for success**:
- A team player with strong communication and interpersonal skills
- Proactive, dedicated, innovative, resourceful, analytical and able to work under pressure
- Good command of spoken and written English
- Good analytical, report-writing and presentation skills
- Strong drive to excel professionally
- Strong leadership qualities and a good record of extra-curricular activities
**To qualify for the role you must have**
- At least an average distinction/ 2nd upper degree in accounting, auditing, finance or a related field
- At least 3 year of experience working as Auditor in other Big4 firm or local Auditing firms.
- Individuals with post-graduate degrees and / or professional qualifications are encouraged to apply
**What we offer**
EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. Plus, we offer:
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
The exceptional EY experience. It’s yours to build.
**EY | Building a better working world**
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
This advertiser has chosen not to accept applicants from your region.
1
Head of Retail Banking Operations
650000 Phan Thiet, Binh Thuan
WhatJobs
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Job Description
Our client, a prominent financial institution, is seeking a seasoned and strategic Head of Retail Banking Operations to lead its extensive network of branches in Phan Thiet, Binh Thuan, VN . This critical leadership role will be responsible for optimizing the efficiency, effectiveness, and customer experience of all retail banking operations. The ideal candidate will possess a deep understanding of banking regulations, operational best practices, and a proven ability to drive service excellence and strategic initiatives within a complex operational environment.
Key Responsibilities:
Qualifications:
This leadership role provides an exciting opportunity to significantly influence the retail banking landscape in Phan Thiet, Binh Thuan, VN and contribute to the continued success of our client.
Key Responsibilities:
- Oversee the day-to-day operations of the retail banking network, ensuring smooth and efficient service delivery.
- Develop and implement strategic plans to enhance operational efficiency, reduce costs, and improve customer satisfaction.
- Manage and develop a large team of branch managers and operational staff, fostering a culture of high performance and customer focus.
- Ensure compliance with all banking regulations, policies, and procedures, including KYC and AML requirements.
- Drive the implementation of new banking technologies and process improvements to enhance service delivery.
- Monitor key performance indicators (KPIs) for retail operations and take proactive measures to address performance gaps.
- Collaborate with product development, marketing, and risk management teams to ensure seamless execution of business strategies.
- Manage operational risks and implement controls to safeguard the bank's assets and reputation.
- Develop and maintain strong relationships with customers and stakeholders to promote loyalty and trust.
- Identify opportunities for branch network optimization and service innovation.
Qualifications:
- Bachelor's degree in Finance, Business Administration, Economics, or a related field; Master's degree or relevant professional banking certifications are highly preferred.
- Minimum of 12 years of experience in the banking sector, with at least 6 years in a senior operational management role within retail banking.
- Comprehensive knowledge of retail banking products, services, operations, and regulatory requirements.
- Proven track record of successfully managing large operational teams and driving significant improvements in efficiency and customer service.
- Strong leadership, strategic planning, and decision-making skills.
- Excellent analytical, problem-solving, and communication abilities.
- Proficiency in banking software and operational management systems.
- Demonstrated ability to manage risk and ensure compliance.
This leadership role provides an exciting opportunity to significantly influence the retail banking landscape in Phan Thiet, Binh Thuan, VN and contribute to the continued success of our client.
This advertiser has chosen not to accept applicants from your region.
2
Banking Operations Specialist
810000 My Tho, Tien Giang
WhatJobs
Posted today
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Job Description
Our client, a leading financial institution, is looking for a diligent and detail-oriented Banking Operations Specialist to join their team. This hybrid role offers a blend of remote and in-office work, providing flexibility while fostering team collaboration. The specialist will be responsible for processing various banking transactions, ensuring accuracy and compliance with regulatory standards. Key duties include managing account opening procedures, processing loan applications, handling customer inquiries, and reconciling financial data. You will play a vital role in maintaining the integrity of banking operations and ensuring a seamless customer experience.
The ideal candidate will have a strong understanding of banking principles and regulations, coupled with excellent analytical and problem-solving abilities. Proficiency in banking software and systems is crucial. You will be expected to adhere to strict security protocols and maintain the confidentiality of sensitive information. This position requires exceptional organizational skills and the ability to manage multiple tasks in a fast-paced environment. Your contributions will directly impact the efficiency and reliability of our client's banking services. We are seeking an individual who is committed to accuracy, efficiency, and upholding the highest standards of service. The ability to work effectively both independently and as part of a team is essential. This role provides an excellent opportunity to grow within the banking sector and contribute to the success of a reputable organization.
Responsibilities:
The ideal candidate will have a strong understanding of banking principles and regulations, coupled with excellent analytical and problem-solving abilities. Proficiency in banking software and systems is crucial. You will be expected to adhere to strict security protocols and maintain the confidentiality of sensitive information. This position requires exceptional organizational skills and the ability to manage multiple tasks in a fast-paced environment. Your contributions will directly impact the efficiency and reliability of our client's banking services. We are seeking an individual who is committed to accuracy, efficiency, and upholding the highest standards of service. The ability to work effectively both independently and as part of a team is essential. This role provides an excellent opportunity to grow within the banking sector and contribute to the success of a reputable organization.
Responsibilities:
- Process and verify various banking transactions accurately and efficiently.
- Ensure compliance with all relevant banking laws, regulations, and internal policies.
- Manage and maintain customer account information, ensuring data integrity.
- Handle customer inquiries and resolve issues related to banking services.
- Assist in the preparation of financial reports and statements.
- Reconcile bank statements and investigate discrepancies.
- Support the implementation of new banking products and services.
- Collaborate with other departments to ensure smooth operational flow.
- Identify and suggest improvements to existing operational processes.
- Maintain a high level of customer service and professionalism.
- Bachelor's degree in Finance, Banking, Economics, or a related field.
- Minimum of 3 years of experience in banking operations or a similar financial services role.
- Solid understanding of banking products, services, and regulatory requirements.
- Proficiency in banking software and financial systems.
- Excellent attention to detail and accuracy.
- Strong analytical and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to work effectively in a hybrid work environment.
This advertiser has chosen not to accept applicants from your region.
3
Senior Banking Operations Officer
100000 An Cu, An Giang
WhatJobs
Posted today
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Job Description
Our client is seeking a highly competent Senior Banking Operations Officer to join their team in Hanoi, Hanoi, VN . This role is responsible for managing and optimizing various banking operations, ensuring efficiency, compliance, and accuracy across all transactions. You will play a key role in supervising operational workflows, implementing process improvements, and ensuring adherence to regulatory standards. This hybrid position requires a balance of in-office collaboration and remote work flexibility.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee and manage day-to-day banking operations, including account opening, transaction processing, and customer service support.
- Ensure all operations comply with banking regulations, internal policies, and industry best practices.
- Develop, implement, and refine operational procedures to enhance efficiency and reduce risks.
- Supervise and mentor a team of banking operations staff, providing guidance and performance feedback.
- Monitor key performance indicators (KPIs) for operational efficiency and quality.
- Identify and resolve operational issues and discrepancies promptly.
- Collaborate with IT and other departments to implement new systems and technologies.
- Conduct regular audits and reviews of operational processes to ensure accuracy and compliance.
- Train staff on new procedures, systems, and regulatory changes.
- Manage relationships with third-party service providers.
- Contribute to strategic planning for the operations department.
- Prepare reports on operational performance and compliance for senior management.
Qualifications:
- Bachelor's degree in Finance, Banking, Business Administration, or a related field.
- Minimum of 5 years of experience in banking operations or a related financial services role.
- Strong understanding of banking products, services, and regulations.
- Proven experience in process improvement and operational efficiency.
- Excellent leadership, analytical, and problem-solving skills.
- Proficiency in banking software and Microsoft Office Suite.
- Strong communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Experience with regulatory compliance and risk management.
This advertiser has chosen not to accept applicants from your region.
4
Senior Banking Operations Specialist
81000 Bien Hoa, Dong Nai
WhatJobs
Posted today
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Job Description
Our client is a leading financial institution seeking a highly competent Senior Banking Operations Specialist to join their team in Bien Hoa, Dong Nai, VN . This role is integral to the smooth and efficient functioning of daily banking operations, ensuring compliance with regulatory requirements and company policies. You will be responsible for managing various operational processes, including account opening, transaction processing, customer service escalations, and regulatory reporting. The ideal candidate will have a strong understanding of banking procedures, financial regulations, and risk management principles. Experience with banking software and systems is essential. Responsibilities include overseeing the accuracy and timeliness of operational tasks, identifying and resolving issues, and implementing process improvements to enhance efficiency. You will also play a key role in training and mentoring junior staff, ensuring they adhere to operational standards. This position requires excellent attention to detail, strong problem-solving skills, and the ability to work effectively in a fast-paced environment. You will collaborate with various departments to ensure seamless operations and provide exceptional service to clients. We are looking for a dedicated and experienced professional who is committed to maintaining the highest standards of operational excellence within the banking sector. This is a valuable opportunity to contribute to the success of a reputable financial organization. Our client values integrity, precision, and a customer-centric approach.
This advertiser has chosen not to accept applicants from your region.
5
Senior Banking Operations Specialist
40000 Hoi An
WhatJobs
Posted today
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Job Description
Our client, a leading financial institution, is seeking a highly skilled and experienced Senior Banking Operations Specialist to join their team in Buon Ma Thuot. This role will focus on ensuring the efficiency, accuracy, and compliance of daily banking operations. You will be responsible for overseeing various operational processes, including account opening, transaction processing, regulatory compliance, and customer service support for complex banking inquiries. This hybrid position requires regular engagement within the Buon Ma Thuot branch for collaborative tasks and operational oversight, complemented by remote work flexibility. The ideal candidate will possess a deep understanding of banking products, services, and regulatory requirements. Strong analytical skills, meticulous attention to detail, and the ability to troubleshoot operational issues are essential. You will work closely with internal departments, including compliance, risk management, and customer service, to maintain high operational standards. We are looking for a proactive individual with excellent problem-solving abilities and a commitment to delivering exceptional service. Responsibilities:
- Oversee and manage daily banking operations, ensuring accuracy and efficiency.
- Process and reconcile various banking transactions, including deposits, withdrawals, and transfers.
- Ensure compliance with all relevant banking regulations, policies, and procedures (e.g., AML, KYC).
- Handle and resolve complex customer inquiries and issues related to banking services.
- Assist in the onboarding of new clients and the opening of new accounts.
- Monitor and review operational workflows for potential improvements and efficiencies.
- Collaborate with compliance and risk management teams to ensure adherence to regulations.
- Prepare operational reports and analyze performance metrics.
- Train and mentor junior operations staff on banking processes and procedures.
- Support the implementation of new banking technologies and systems.
- Contribute to the development and refinement of operational policies and guidelines.
- Bachelor's degree in Finance, Banking, Economics, Business Administration, or a related field.
- Minimum of 6 years of experience in banking operations or a similar financial services role.
- Strong knowledge of banking products, services, and operational processes.
- Thorough understanding of financial regulations and compliance requirements.
- Excellent analytical, problem-solving, and decision-making skills.
- Proficiency in banking software and MS Office Suite.
- Strong customer service orientation and communication skills.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Experience in a hybrid work model, balancing office-based and remote tasks.
- Detail-oriented with a strong commitment to accuracy and quality.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Banking Operations Officer
90000 Can Tho , Can Tho
WhatJobs
Posted today
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Job Description
Our client, a prominent financial institution, is seeking a highly experienced and detail-oriented Senior Banking Operations Officer to join their team in **Can Tho, Can Tho, Vietnam**. This role is crucial for ensuring the efficient and accurate processing of various banking transactions and operations. The ideal candidate will possess a strong understanding of banking procedures, regulatory compliance, and risk management within the financial services industry. This position operates on a hybrid model, offering a balance between in-office collaboration and remote flexibility.
Key responsibilities include overseeing daily operational activities such as account opening, transaction processing, fund transfers, and customer service inquiries. You will also be involved in developing and implementing operational policies and procedures, identifying areas for process improvement, and ensuring adherence to all relevant banking regulations and internal controls. The successful candidate will be a proactive problem-solver with excellent analytical and communication skills, capable of working both independently and as part of a team. Your ability to maintain accuracy and efficiency in a fast-paced environment will be essential. We are looking for an individual committed to upholding the highest standards of service and compliance within the banking sector.
Responsibilities:
Key responsibilities include overseeing daily operational activities such as account opening, transaction processing, fund transfers, and customer service inquiries. You will also be involved in developing and implementing operational policies and procedures, identifying areas for process improvement, and ensuring adherence to all relevant banking regulations and internal controls. The successful candidate will be a proactive problem-solver with excellent analytical and communication skills, capable of working both independently and as part of a team. Your ability to maintain accuracy and efficiency in a fast-paced environment will be essential. We are looking for an individual committed to upholding the highest standards of service and compliance within the banking sector.
Responsibilities:
- Oversee and manage daily banking operations, ensuring accuracy and efficiency.
- Process and verify various financial transactions, including deposits, withdrawals, and transfers.
- Ensure compliance with all banking regulations, policies, and procedures.
- Handle customer inquiries and resolve account-related issues in a professional manner.
- Assist in the development and implementation of new operational procedures.
- Identify and mitigate operational risks and implement control measures.
- Train and mentor junior operations staff.
- Generate operational reports and analyze performance data.
- Liaise with other departments to ensure seamless service delivery.
- Bachelor's degree in Finance, Banking, Business Administration, or a related field.
- Minimum of 5 years of experience in banking operations or a related financial services role.
- In-depth knowledge of banking products, services, and regulatory requirements.
- Proven experience in transaction processing, account management, and customer service.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent attention to detail and accuracy.
- Effective communication and interpersonal skills.
- Proficiency in banking software and systems.
This advertiser has chosen not to accept applicants from your region.
7
Senior Banking Operations Manager
75000 Bien Hoa, Dong Nai
WhatJobs
Posted today
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Job Description
Our client is seeking an experienced and highly organized Senior Banking Operations Manager to oversee critical operational functions within their financial institution. This hybrid role requires a significant on-site presence to manage teams and operations directly, complemented by remote flexibility for strategic planning and reporting. You will be responsible for ensuring the efficient and compliant execution of daily banking operations, including account processing, transaction management, and customer service support. The ideal candidate will possess a deep understanding of banking regulations, operational risk management, and process improvement methodologies. You will lead and mentor a team of operations staff, fostering a high-performance culture and ensuring adherence to service level agreements (SLAs). Key responsibilities include managing workflow, optimizing operational processes, implementing new banking technologies, and ensuring the accuracy and integrity of financial transactions. You will also play a crucial role in risk mitigation, compliance checks, and the development of operational policies and procedures. Strong analytical skills are needed to monitor operational performance, identify areas for improvement, and implement corrective actions. Excellent communication and interpersonal skills are essential for collaborating with internal departments, external partners, and regulatory bodies. Join us to drive operational excellence and contribute to the success of our banking services. Your ability to manage complex processes and lead a dedicated team will be key to this role.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee daily banking operations and ensure smooth execution of processes.
- Manage and mentor operations teams, providing guidance and support.
- Develop and implement strategies to improve operational efficiency and reduce costs.
- Ensure compliance with all relevant banking regulations and policies.
- Manage operational risks and implement mitigation strategies.
- Monitor key performance indicators (KPIs) and operational metrics.
- Lead the implementation of new banking systems and technologies.
- Handle escalated customer inquiries and resolve operational issues.
- Collaborate with other departments to align operational activities.
- Develop and maintain operational procedures and documentation.
Qualifications:
- Bachelor's degree in Finance, Business Administration, or a related field.
- Minimum of 7 years of experience in banking operations, with at least 3 years in a management or supervisory role.
- In-depth knowledge of banking products, services, and regulatory compliance (e.g., AML, KYC).
- Proven experience in process improvement, such as Lean or Six Sigma methodologies.
- Strong understanding of operational risk management.
- Excellent leadership, team management, and motivational skills.
- Proficiency in banking software and core systems.
- Strong analytical and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Ability to balance on-site management with remote planning responsibilities.
This advertiser has chosen not to accept applicants from your region.
8
Senior Banking Operations Manager
470000 Thuy Van
WhatJobs
Posted today
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Job Description
Our client, a reputable financial institution, is seeking a highly experienced Senior Banking Operations Manager to oversee critical operational functions. This role is based in the culturally rich city of Hue, Thua Thien–Hue, VN , with a hybrid work arrangement offering flexibility. You will be responsible for managing daily banking operations, ensuring efficiency, accuracy, and compliance with all regulatory requirements. Key areas of focus include account management, transaction processing, customer service, and risk management.
As a Senior Banking Operations Manager, you will lead and develop a team of banking professionals, fostering a culture of excellence and continuous improvement. You will implement and refine operational policies and procedures, leverage technology to streamline processes, and ensure the smooth execution of all banking activities. Your role will involve collaborating with various departments, including IT, compliance, and customer relations, to deliver seamless banking experiences for our clients. We are looking for a leader with a strong understanding of banking regulations, financial products, and operational best practices.
The ideal candidate will possess exceptional leadership, problem-solving, and analytical skills. Your ability to manage complex projects, drive operational efficiency, and maintain high standards of customer service will be crucial. We seek a proactive individual with a strong work ethic and a commitment to integrity and compliance. Our client offers a competitive salary, comprehensive benefits, and significant opportunities for professional growth and career advancement within the banking sector. If you are a seasoned banking operations professional looking to make a significant impact, we encourage you to apply.
Responsibilities:
As a Senior Banking Operations Manager, you will lead and develop a team of banking professionals, fostering a culture of excellence and continuous improvement. You will implement and refine operational policies and procedures, leverage technology to streamline processes, and ensure the smooth execution of all banking activities. Your role will involve collaborating with various departments, including IT, compliance, and customer relations, to deliver seamless banking experiences for our clients. We are looking for a leader with a strong understanding of banking regulations, financial products, and operational best practices.
The ideal candidate will possess exceptional leadership, problem-solving, and analytical skills. Your ability to manage complex projects, drive operational efficiency, and maintain high standards of customer service will be crucial. We seek a proactive individual with a strong work ethic and a commitment to integrity and compliance. Our client offers a competitive salary, comprehensive benefits, and significant opportunities for professional growth and career advancement within the banking sector. If you are a seasoned banking operations professional looking to make a significant impact, we encourage you to apply.
Responsibilities:
- Manage and optimize daily banking operations, including account opening, transaction processing, and customer support.
- Ensure compliance with all banking regulations, policies, and procedures.
- Lead, train, and mentor a team of operations staff.
- Develop and implement operational improvements to enhance efficiency and accuracy.
- Monitor and manage operational risks.
- Collaborate with IT to implement and manage banking technology systems.
- Oversee the reconciliation of accounts and transactions.
- Ensure exceptional customer service delivery.
- Prepare operational reports and performance metrics.
- Bachelor's degree in Finance, Business Administration, Economics, or a related field.
- Minimum 7 years of progressive experience in banking operations.
- Proven experience in a management or supervisory role within a banking environment.
- Thorough knowledge of banking laws, regulations, and compliance requirements.
- Experience with banking software and systems.
- Strong leadership, analytical, and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to manage multiple priorities and work effectively in a hybrid environment.
- Commitment to accuracy, efficiency, and customer satisfaction.
This advertiser has chosen not to accept applicants from your region.
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