18 Client Relationships jobs in Vietnam
Assistant Relationship Manager
MUFG
Posted 19 days ago
Job Viewed
Job Description
**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**Job requirements:**
Client Relationship Management:
+ Supporting Relationship Managers in maintaining and strengthening client relationships, contributing to the smooth functioning of business development, administration, banking operations and overall client experience.
+ Providing support for new business transactions and deal execution.
+ Assisting with client onboarding and KYC (Know Your Customer) process.
+ Handling client inquiries and requests, providing timely and efficient responses.
+ Preparing and organizing materials for client meetings.
+ Processing transactions and managing account activities.
+ Preparing reports, documents, and presentations for Relationship Managers and clients.
+ Cross-selling products and services to existing clients.
+ Maintaining accurate client records and information.
+ Coordinating with different departments to facilitate product or service delivery.
Credit and Risk Management:
+ Assisting with credit applications and loan documentation.
+ Monitoring client accounts for any adverse developments or risk triggers.
+ Ensuring compliance with banking policies, regulations, and internal controls.
**Skill and Qualification Requirements:**
+ Minimum 2 years of similar experience with a foreign financial institution in Vietnam.
+ Strong communication skill in English and Vietnamese. Chinese / Korean speaking is a plus.
+ Excellent organizational and time management abilities.
+ Proficiency in relevant software and systems.
+ Knowledge of banking products, services, and regulations.
+ Analytical and problem-solving skills.
+ Team-work, solution-oriented, decisive, multi-tasking, enthusiastic and self-motivated, logical thinking, can-do attitude.
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**Job requirements:**
Client Relationship Management:
+ Supporting Relationship Managers in maintaining and strengthening client relationships, contributing to the smooth functioning of business development, administration, banking operations and overall client experience.
+ Providing support for new business transactions and deal execution.
+ Assisting with client onboarding and KYC (Know Your Customer) process.
+ Handling client inquiries and requests, providing timely and efficient responses.
+ Preparing and organizing materials for client meetings.
+ Processing transactions and managing account activities.
+ Preparing reports, documents, and presentations for Relationship Managers and clients.
+ Cross-selling products and services to existing clients.
+ Maintaining accurate client records and information.
+ Coordinating with different departments to facilitate product or service delivery.
Credit and Risk Management:
+ Assisting with credit applications and loan documentation.
+ Monitoring client accounts for any adverse developments or risk triggers.
+ Ensuring compliance with banking policies, regulations, and internal controls.
**Skill and Qualification Requirements:**
+ Minimum 2 years of similar experience with a foreign financial institution in Vietnam.
+ Strong communication skill in English and Vietnamese. Chinese / Korean speaking is a plus.
+ Excellent organizational and time management abilities.
+ Proficiency in relevant software and systems.
+ Knowledge of banking products, services, and regulations.
+ Analytical and problem-solving skills.
+ Team-work, solution-oriented, decisive, multi-tasking, enthusiastic and self-motivated, logical thinking, can-do attitude.
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
This advertiser has chosen not to accept applicants from your region.
0
Corporate Relationship Manager
MUFG
Posted 19 days ago
Job Viewed
Job Description
**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**_Primary responsibilities:_**
+ Develop and manage robust relationship with new and existing customers (foreign invested, local large corporates) by acquiring an in-depth understanding of customers' needs and providing tailored solutions in line with the Bank's business appetite and high standard of customer service;
+ Grow revenues of the portfolio in charge;
+ Collaborate with product partners and internal stakeholders to promote cross selling and deliver quality service to clients;
+ Effectively manage client relationships abreast of external factors influencing international and domestic business;
+ Proactively manage associated risks (including operational and credit risks) of the portfolio in charge in a timely manner and strictly adhered to the Bank's procedures and policies;
+ Addressing client concerns, resolving issues, and maintaining high levels of client satisfaction to encourage long-term relationships;
+ Embody the Bank's culture principles and required standards in relation to compliance and regulatory affairs;
+ Be an advocate for change and champion along the transformation agenda within the Bank.
**_Key requirements:_**
+ Minimum 5 years of corporate banking coverage experience (in charge of foreign invested and/or local large corporates) with a foreign financial institution in Vietnam.
+ Excellent relationship-building and networking abilities.
+ Strong communication skill in English and Vietnamese. Chinese / Korean speaking is a plus.
+ Sound knowledge of corporate banking products and services, Vietnamese banking regulations.
+ Strong conflict-resolution and problem-solving skills with can-do attitude.
+ Ability to work independently and as part of a team.
+ Being solution-oriented, decisive, multi-tasking, enthusiastic and self-motivated, logical thinking.
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**_Primary responsibilities:_**
+ Develop and manage robust relationship with new and existing customers (foreign invested, local large corporates) by acquiring an in-depth understanding of customers' needs and providing tailored solutions in line with the Bank's business appetite and high standard of customer service;
+ Grow revenues of the portfolio in charge;
+ Collaborate with product partners and internal stakeholders to promote cross selling and deliver quality service to clients;
+ Effectively manage client relationships abreast of external factors influencing international and domestic business;
+ Proactively manage associated risks (including operational and credit risks) of the portfolio in charge in a timely manner and strictly adhered to the Bank's procedures and policies;
+ Addressing client concerns, resolving issues, and maintaining high levels of client satisfaction to encourage long-term relationships;
+ Embody the Bank's culture principles and required standards in relation to compliance and regulatory affairs;
+ Be an advocate for change and champion along the transformation agenda within the Bank.
**_Key requirements:_**
+ Minimum 5 years of corporate banking coverage experience (in charge of foreign invested and/or local large corporates) with a foreign financial institution in Vietnam.
+ Excellent relationship-building and networking abilities.
+ Strong communication skill in English and Vietnamese. Chinese / Korean speaking is a plus.
+ Sound knowledge of corporate banking products and services, Vietnamese banking regulations.
+ Strong conflict-resolution and problem-solving skills with can-do attitude.
+ Ability to work independently and as part of a team.
+ Being solution-oriented, decisive, multi-tasking, enthusiastic and self-motivated, logical thinking.
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
This advertiser has chosen not to accept applicants from your region.
1
Commercial Banking Relationship Manager
060000 Hoi An
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a proactive and client-focused Commercial Banking Relationship Manager to join their esteemed financial institution. This role will be based in **Buon Ma Thuot, Dak Lak, VN**, with a hybrid work arrangement, allowing for a blend of remote work and in-office engagement. You will be responsible for managing and growing a portfolio of commercial clients, understanding their financial needs, and providing tailored banking solutions. Key duties include developing new business opportunities, deepening relationships with existing clients, and ensuring client satisfaction. You will conduct financial analysis, assess credit risk, and present loan proposals. Collaboration with internal departments, such as credit analysis, operations, and treasury, will be vital to deliver comprehensive service. The ideal candidate will possess a strong understanding of financial products and services, excellent sales and negotiation skills, and a proven ability to build and maintain client relationships. A bachelor's degree in finance, economics, or a related field is required, with relevant banking experience being highly advantageous. You must be adept at navigating both face-to-face client interactions and leveraging digital tools for remote communication and management. This is an excellent opportunity to advance your career in banking within a supportive and growth-oriented environment, serving the commercial needs of the **Buon Ma Thuot** region.
This advertiser has chosen not to accept applicants from your region.
2
Senior Banking Relationship Manager
700000 An Thanh
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking an experienced and client-focused Senior Banking Relationship Manager to join their esteemed team in **Ho Chi Minh City, Ho Chi Minh, VN**. This role is critical in managing and expanding relationships with high-net-worth individuals and corporate clients, understanding their financial needs, and providing tailored banking solutions. You will be responsible for proactively identifying new business opportunities, cross-selling a comprehensive range of banking products and services, and ensuring exceptional client satisfaction. The ideal candidate will possess a deep understanding of financial markets, investment products, lending, and treasury services. Strong interpersonal, negotiation, and sales skills are essential, along with a proven track record of achieving ambitious revenue targets. You will manage a portfolio of key clients, acting as their primary point of contact and trusted advisor. This position requires a proactive approach to client acquisition and retention, combined with a thorough understanding of risk management and regulatory compliance within the banking sector. We are looking for an individual with excellent analytical skills to assess client financial situations and recommend appropriate solutions. Join our client's reputable institution and play a key role in driving their business growth and client success.
Responsibilities:
Responsibilities:
- Manage and grow a portfolio of high-value banking clients, including individuals and businesses.
- Develop and maintain strong, long-term relationships with clients.
- Identify client needs and offer appropriate banking products and services (loans, investments, cash management, etc.).
- Proactively generate new business through leads, referrals, and networking.
- Achieve and exceed sales and revenue targets for the assigned client portfolio.
- Ensure compliance with all banking regulations, policies, and procedures.
- Conduct financial analysis and risk assessment for credit applications.
- Provide exceptional customer service and resolve client inquiries promptly.
- Bachelor's degree in Finance, Business Administration, Economics, or a related field.
- Minimum of 5-7 years of experience in banking, with a focus on relationship management, sales, or client advisory roles.
- Proven track record of meeting or exceeding sales and revenue goals.
- Strong knowledge of banking products, financial markets, and credit analysis.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to build and maintain strong client relationships.
- Understanding of regulatory requirements and risk management in the financial industry.
This advertiser has chosen not to accept applicants from your region.
3
Senior Banking Relationship Manager
06000 Nam Dinh , Nam Dinh
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a highly experienced and results-driven Senior Banking Relationship Manager to join their esteemed financial institution. This role operates on a hybrid model, offering flexibility between remote client engagement and essential on-site meetings and office-based responsibilities. You will be responsible for cultivating and managing a portfolio of high-value client relationships, providing expert financial advice, and identifying opportunities for cross-selling banking products and services. The ideal candidate will possess a strong understanding of financial markets, banking products, and client relationship management principles. You will be tasked with developing strategic client plans, conducting financial analysis, and ensuring client satisfaction through personalized service and proactive engagement. Key responsibilities include meeting with clients to discuss their financial needs, developing tailored solutions, managing risk, and ensuring compliance with all banking regulations. This role requires exceptional sales, negotiation, and communication skills, as well as a deep commitment to ethical practices and client success. The ability to build trust and rapport with clients, both virtually and in person, is paramount. You will work collaboratively with internal teams, including product specialists and credit officers, to deliver comprehensive financial solutions. If you are a seasoned banking professional with a passion for client service and a proven ability to grow a client portfolio, we encourage you to apply. This is a fantastic opportunity to advance your career in a dynamic environment that values expertise and client-centricity, offering a blend of remote and in-office work. Your contribution will be vital to our client's continued success in the financial sector.
Key Responsibilities:
Key Responsibilities:
- Manage and grow a portfolio of banking clients.
- Develop and maintain strong client relationships.
- Provide expert financial advice and solutions.
- Identify and pursue cross-selling opportunities.
- Conduct financial analysis and client needs assessments.
- Ensure compliance with banking regulations and policies.
- Meet sales targets and business development goals.
- Collaborate with internal teams to deliver seamless service.
- Manage client risk and ensure portfolio health.
- Stay informed about market trends and financial products.
- Bachelor's degree in Finance, Economics, Business Administration, or a related field.
- Minimum of 7 years of experience in banking, with a focus on relationship management.
- Proven success in a hybrid work environment.
- Demonstrated experience in sales and business development within the financial services sector.
- In-depth knowledge of banking products, financial markets, and regulatory requirements.
- Excellent communication, negotiation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Proficiency in CRM software and financial analysis tools.
- Ability to build rapport and trust with clients.
This advertiser has chosen not to accept applicants from your region.
4
Privilege Banking Relationship Manager
Ho Chi Minh City
UOB Vietnam
Posted today
Job Viewed
Job Description
**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
**Responsibilities**:
- NTB Sales Management: Growing the portfolio of high network individuals by Soliciting business to prospective clients and bring in new accounts & achieve sales target as per monthly targets assigned. This would involve cold calls. Tapping existing account holders for referrals and lead generation.
- Portfolio Management: Deepen existing relationships via customer visits or cross sell and focus on attrition management. Implementing sales strategies to grow the portfolio. Making use of relationship management to retain valuable customers and win new business.
- Marketing/ Cross sell: To cross-sell bank products to increase total portfolio for the bank Cross-selling and referrals of other banking products
- Compliance: Ensure compliance with local policies, SOPs & regulation guided by SBP in all activities & transaction. Also ensure the compliance of AML/ CFT required for the assigned portfolio.
- Service quality: To promote the highest level of customer service and responsiveness to Privilege Clients. Ensure that the customer gets the correct & accurate, not misleading information on UOB Privilege products, program & promotion.
**Job Requirements**:
**_ Mandatory:_**
- Bachelor’s degree or equivalent experience
- Minimum of three years proven and progressive financial services and/or retail sales experience or equivalent
- Capabilities in introducing investment products
- Relationship management experience with high net worth clients
- Strong technical skills in wealth management
- Strong communication, client focus and influencing skills
- Strong sales orientation, networking and portfolio management skills
- Experience in managing production support and maintenance
- Requires superior analytics and problem-solving skills. Must be attentive to details.
- Ability to work in a fast-paced, team-oriented environment.
- A strong & assertive communicator in speaking & writing
- Sound knowledge of financial services products and services and the client relationship management system
- Understanding of business banking client segment and products and services
- Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
- Able to communicate well in English and local languages
**Be a part of UOB Family**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
**Responsibilities**:
- NTB Sales Management: Growing the portfolio of high network individuals by Soliciting business to prospective clients and bring in new accounts & achieve sales target as per monthly targets assigned. This would involve cold calls. Tapping existing account holders for referrals and lead generation.
- Portfolio Management: Deepen existing relationships via customer visits or cross sell and focus on attrition management. Implementing sales strategies to grow the portfolio. Making use of relationship management to retain valuable customers and win new business.
- Marketing/ Cross sell: To cross-sell bank products to increase total portfolio for the bank Cross-selling and referrals of other banking products
- Compliance: Ensure compliance with local policies, SOPs & regulation guided by SBP in all activities & transaction. Also ensure the compliance of AML/ CFT required for the assigned portfolio.
- Service quality: To promote the highest level of customer service and responsiveness to Privilege Clients. Ensure that the customer gets the correct & accurate, not misleading information on UOB Privilege products, program & promotion.
**Job Requirements**:
**_ Mandatory:_**
- Bachelor’s degree or equivalent experience
- Minimum of three years proven and progressive financial services and/or retail sales experience or equivalent
- Capabilities in introducing investment products
- Relationship management experience with high net worth clients
- Strong technical skills in wealth management
- Strong communication, client focus and influencing skills
- Strong sales orientation, networking and portfolio management skills
- Experience in managing production support and maintenance
- Requires superior analytics and problem-solving skills. Must be attentive to details.
- Ability to work in a fast-paced, team-oriented environment.
- A strong & assertive communicator in speaking & writing
- Sound knowledge of financial services products and services and the client relationship management system
- Understanding of business banking client segment and products and services
- Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
- Able to communicate well in English and local languages
**Be a part of UOB Family**:
This advertiser has chosen not to accept applicants from your region.
5
Senior Corporate Banking Relationship Manager
20000 Haiphong , Haiphong
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a prominent financial institution, is looking for an accomplished Senior Corporate Banking Relationship Manager to manage and grow relationships with key corporate clients. This is a fully remote position, offering the flexibility to connect with clients and manage your portfolio from anywhere in Vietnam. The successful candidate will be responsible for developing new business, deepening existing client relationships, and providing comprehensive financial solutions to meet their evolving needs.
Key Responsibilities:
The ideal candidate will possess a Bachelor's degree in Finance, Economics, Business Administration, or a related field. A Master's degree or relevant professional certifications are highly regarded. A minimum of 6 years of experience in corporate banking, relationship management, or a similar client-facing financial role is required. A proven track record of successful business development and client relationship management is essential. Strong financial acumen, credit analysis skills, and knowledge of various corporate banking products are crucial. Excellent communication, negotiation, and interpersonal skills are necessary to build trust and rapport with senior executives. This remote role requires a self-starter with excellent organizational and time management abilities. If you are a results-driven banking professional seeking a challenging and rewarding remote opportunity, we encourage you to apply.
Key Responsibilities:
- Proactively identify and pursue new business opportunities within the corporate sector.
- Develop and maintain strong, long-term relationships with a portfolio of corporate clients.
- Understand clients' financial needs and provide tailored solutions, including lending, trade finance, treasury services, and investment banking products.
- Conduct thorough credit analysis and risk assessment for new and existing clients.
- Prepare and present credit proposals to the credit committee.
- Monitor the performance of the loan portfolio and ensure compliance with all regulations.
- Cross-sell other bank products and services to existing clients.
- Stay abreast of market trends, economic conditions, and regulatory changes affecting corporate clients.
- Collaborate with internal teams, including credit, operations, and product specialists, to deliver exceptional client service.
- Achieve and exceed assigned sales and revenue targets.
The ideal candidate will possess a Bachelor's degree in Finance, Economics, Business Administration, or a related field. A Master's degree or relevant professional certifications are highly regarded. A minimum of 6 years of experience in corporate banking, relationship management, or a similar client-facing financial role is required. A proven track record of successful business development and client relationship management is essential. Strong financial acumen, credit analysis skills, and knowledge of various corporate banking products are crucial. Excellent communication, negotiation, and interpersonal skills are necessary to build trust and rapport with senior executives. This remote role requires a self-starter with excellent organizational and time management abilities. If you are a results-driven banking professional seeking a challenging and rewarding remote opportunity, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
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6
【hcmc - District 1】relationship Manager
Ho Chi Minh City
VieclamBank
Posted today
Job Viewed
Job Description
**Mô tả**:
- Develop and expand networks with internal/external partners through interactions beyond the typical work opportunities to achieve the Bank's goals and objectives.
- Develop relationship and build trust with Japanese large Corporates and foster a long-term win-win relationship based on direct communication in Japanese language with Japanese decision maker of our customers.
- Screen potential opportunities by analyzing market and business/trade structure of customers and formulate marketing plan.
- Cooperate to deliver the best corporate banking products and solution services to customer by a coordination with other teams in HCMC & Hanoi Br. / other countries' branches (i.e. SPR, HKG) and Japan's Head Office.
- Analyze and review credit facilities for corporate customers.
- Daily operation support to your Japanese manager by Japanese language
- Other business issues assigned by Supervisors
**Yêu cầu chung**:
- Graduation from university or higher
- Fluent in Japanese language (all 4 skills)
- Good command in English
- Strong analytical, problem-solving skills with the ability to adapt to change.
- Good sense of team-work and responsibility.
- Good sales and communication skills.
- Customer oriented, resourceful and good business sense in identifying and developing business opportunities.
- Ablity to work under high pressure.
**Yêu cầu về ngoại ngữ**:
- Tiếng Nhật (Trung-Cao cấp) **và** Tiếng Anh (Trung-Cao cấp)
**Quyền lợi**:
- On the job training in various departments for more than three months to learn the basics of banking will be provided if you do not have enough working experience as Relationship Manager in banking industry.
- Attractive compensation package.
- Multinational working environment.
**Thời gian làm việc**:
- Monday - Friday (Office hour)
- Develop and expand networks with internal/external partners through interactions beyond the typical work opportunities to achieve the Bank's goals and objectives.
- Develop relationship and build trust with Japanese large Corporates and foster a long-term win-win relationship based on direct communication in Japanese language with Japanese decision maker of our customers.
- Screen potential opportunities by analyzing market and business/trade structure of customers and formulate marketing plan.
- Cooperate to deliver the best corporate banking products and solution services to customer by a coordination with other teams in HCMC & Hanoi Br. / other countries' branches (i.e. SPR, HKG) and Japan's Head Office.
- Analyze and review credit facilities for corporate customers.
- Daily operation support to your Japanese manager by Japanese language
- Other business issues assigned by Supervisors
**Yêu cầu chung**:
- Graduation from university or higher
- Fluent in Japanese language (all 4 skills)
- Good command in English
- Strong analytical, problem-solving skills with the ability to adapt to change.
- Good sense of team-work and responsibility.
- Good sales and communication skills.
- Customer oriented, resourceful and good business sense in identifying and developing business opportunities.
- Ablity to work under high pressure.
**Yêu cầu về ngoại ngữ**:
- Tiếng Nhật (Trung-Cao cấp) **và** Tiếng Anh (Trung-Cao cấp)
**Quyền lợi**:
- On the job training in various departments for more than three months to learn the basics of banking will be provided if you do not have enough working experience as Relationship Manager in banking industry.
- Attractive compensation package.
- Multinational working environment.
**Thời gian làm việc**:
- Monday - Friday (Office hour)
This advertiser has chosen not to accept applicants from your region.
7
Senior Insurance Claims Adjuster, Remote Client Services
94000 Can Tho , Can Tho
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking an experienced and customer-focused Senior Insurance Claims Adjuster to join our fully remote claims department. In this crucial role, you will manage and resolve insurance claims efficiently and empathetically, ensuring excellent service for our policyholders. You will be responsible for investigating claims, determining coverage, negotiating settlements, and facilitating payments, all while leveraging technology to work effectively from home. The ideal candidate possesses strong analytical skills, excellent communication abilities, and a deep understanding of insurance policies and procedures.
Key Responsibilities:
Qualifications:
This is a fully remote position, offering the flexibility and convenience of working from home. Become a vital part of our client services team and contribute to our commitment to customer satisfaction.
Key Responsibilities:
- Manage a caseload of insurance claims from initial report to final settlement.
- Investigate claims thoroughly, gathering relevant information, evidence, and documentation.
- Analyze policy coverage and assess liability in accordance with policy terms and conditions.
- Conduct interviews with claimants, witnesses, and other parties involved in a claim.
- Negotiate fair and equitable settlements with claimants and their representatives.
- Prepare detailed claim reports, documentation, and payment authorizations.
- Ensure timely and accurate processing of claims and payments.
- Maintain proactive communication with policyholders throughout the claims process.
- Adhere to all regulatory requirements and company claims handling guidelines.
- Identify potential fraudulent claims and escalate as appropriate.
- Continuously improve claims handling skills and stay updated on industry best practices.
Qualifications:
- Bachelor's degree in Business Administration, Finance, or a related field. Relevant insurance certifications (e.g., AIC, CPCU) are highly preferred.
- Minimum of 6 years of experience as an insurance claims adjuster, handling various types of claims.
- In-depth knowledge of insurance policies, claims investigation techniques, and settlement procedures.
- Strong analytical, negotiation, and decision-making skills.
- Excellent written and verbal communication skills, with the ability to convey complex information clearly.
- Proficiency in claims management software and standard office applications.
- High level of integrity, empathy, and customer service orientation.
- Ability to work independently, manage time effectively, and meet deadlines in a remote environment.
- Strong organizational skills and attention to detail.
- Adaptability and willingness to learn new insurance products and processes.
This is a fully remote position, offering the flexibility and convenience of working from home. Become a vital part of our client services team and contribute to our commitment to customer satisfaction.
This advertiser has chosen not to accept applicants from your region.
8
Remote Hospitality Customer Relations Manager
80000 Phan Thiet, Binh Thuan
WhatJobs
Posted today
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Job Description
Our client is seeking an experienced and customer-focused Remote Hospitality Customer Relations Manager to enhance guest experiences and build lasting relationships. This fully remote role requires you to manage customer interactions, resolve issues, and proactively seek ways to improve guest satisfaction across all their properties. You will be the primary point of contact for feedback and will implement strategies to ensure a high level of service delivery. Your ability to communicate empathetically, problem-solve efficiently, and manage online reputation will be vital in this position.
Key Responsibilities:
Qualifications:
This is an excellent opportunity for a dedicated professional to contribute to the guest experience of our client’s hospitality ventures from the comfort of their own home. If you are passionate about service and thrive in a customer-centric environment, apply today.
Key Responsibilities:
- Manage and oversee all aspects of customer relations for the hospitality division, working remotely.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Respond promptly and professionally to customer inquiries, feedback, and complaints via email, chat, and phone.
- Resolve customer issues effectively and efficiently, aiming for first-contact resolution.
- Monitor and manage online reviews and social media mentions, responding appropriately and proactively.
- Identify trends in customer feedback and work with relevant departments to implement improvements.
- Maintain a comprehensive database of customer interactions and feedback.
- Develop and implement customer service standards and training materials for remote staff.
- Collaborate with marketing teams to develop customer engagement campaigns.
- Analyze customer data to identify areas of opportunity for service enhancement.
- Ensure a consistent and high-quality customer experience across all touchpoints.
- Manage customer loyalty programs and initiatives.
- Act as a brand ambassador, promoting positive customer relationships.
- Handle escalated customer issues, ensuring swift and satisfactory resolution.
- Stay informed about best practices in customer service and hospitality management.
Qualifications:
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
- Minimum of 4 years of experience in customer service or customer relations management, preferably in the hospitality industry.
- Proven ability to handle difficult customer situations with patience and professionalism.
- Excellent communication, interpersonal, and active listening skills.
- Strong problem-solving and conflict resolution abilities.
- Proficiency in CRM software and customer support platforms.
- Experience managing online reputation and social media engagement.
- Ability to work independently, manage time effectively, and maintain a high level of productivity in a remote setting.
- Strong organizational skills and attention to detail.
- Passion for delivering exceptional customer experiences.
- Flexibility to work occasional evenings or weekends if required for customer support needs.
This is an excellent opportunity for a dedicated professional to contribute to the guest experience of our client’s hospitality ventures from the comfort of their own home. If you are passionate about service and thrive in a customer-centric environment, apply today.
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