12 Clinical Psychology jobs in Vietnam
Patient Care Liaison (Hanoi)
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**Position Purpose**
The **Patient Care Liaison (PCL) **will assist the Patient Care Leader in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based
**Duties and Responsibilities**
- Effectively assist the Patient Care Leader in managing a drug access program(s) by liaising with hospitals, and pharmacies, and patients
- Ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines
- Ensure that current patients receive their drugs quickly and efficiently
- Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program
- Maintain and update electronic program files, including patient and quality assurance data
- Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
- Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs
- Conduct administrative duties for the office
**Educational Background and Experience**
- A degree in Scientific or Healthcare related degree
- 1 to 2 years working experience in a healthcare or scientific field or NGO is ideal
- Experience in data monitoring and management is an advantage
- Experience coordinating and handling logistics/supply chain is a plus
- Experience in customer service management is a plus
- In lieu of working experience, a demonstrated passion for philanthropy through volunteer involvement is also an advantage
**Job Circumstances**
- The position is based in our regional office, and it does entail frequent travel to Clients and partners which may be outside your designated region
- Flexibility in ability to travel as well as working hours is essential
Mental Health Support Specialist
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Community Support Worker (Mental Health)
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Key Responsibilities:
- Provide direct support and assistance to individuals with mental health conditions in their homes and communities.
- Assist clients with daily living activities, such as personal care, meal preparation, and medication reminders.
- Support clients in developing life skills, social skills, and coping mechanisms.
- Facilitate clients' participation in community activities and appointments.
- Help clients connect with resources such as healthcare providers, employment services, and social support networks.
- Monitor clients' well-being and report any changes or concerns to the supervisor.
- Maintain accurate and timely client records and documentation.
- Advocate for clients' needs and rights within the community.
- Collaborate with families, caregivers, and other support professionals.
- Foster a supportive and empowering environment for clients.
Qualifications:
- High school diploma or equivalent; relevant certification or associate’s degree in a social work, psychology, or related field is preferred.
- Previous experience working with individuals with mental health conditions or in a community support role.
- Strong understanding of mental health issues and recovery principles.
- Excellent interpersonal, communication, and empathy skills.
- Ability to build rapport and trust with clients from diverse backgrounds.
- Proficiency in record-keeping and case management documentation.
- Valid driver's license and reliable transportation are required.
- Ability to work independently and manage time effectively in a community setting.
- Commitment to professional ethics and confidentiality.
Community Support Worker - Mental Health
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- Providing remote emotional support and encouragement to individuals experiencing mental health difficulties.
- Assisting clients in developing coping strategies and self-management skills.
- Helping clients navigate and access community resources, such as counseling services, support groups, and healthcare providers.
- Developing personalized support plans in collaboration with clients and their families.
- Conducting regular check-ins via phone, video calls, or secure messaging platforms.
- Empowering clients to achieve their personal goals and improve their quality of life.
- Maintaining confidential and accurate client records through our secure online system.
- Advocating for clients' needs within various service systems.
- Providing crisis intervention and de-escalation support when necessary, following established protocols.
- Collaborating with mental health professionals, social workers, and other agencies.
- Educating clients and their families about mental health conditions and available support.
- Promoting well-being and resilience within the community.
Community Support Worker - Mental Health
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Key Responsibilities:
- Provide direct support to clients in community settings, assisting with daily living activities and personal care as needed.
- Develop and implement individualized support plans in collaboration with clients and case managers.
- Facilitate client participation in community activities, appointments, and social events.
- Offer emotional support and encouragement to clients, fostering a positive therapeutic relationship.
- Assist clients in developing coping mechanisms and life skills for managing mental health conditions.
- Connect clients with community resources, such as healthcare providers, employment services, and housing assistance.
- Conduct regular check-ins and home visits with clients, maintaining appropriate professional boundaries.
- Maintain accurate and confidential client records, documenting progress and interventions.
- Participate in team meetings and case conferences to discuss client care and strategies.
- Adhere to all agency policies, procedures, and ethical guidelines.
- Complete necessary administrative tasks remotely, including reporting and correspondence.
The ideal candidate will have a strong sense of empathy, patience, and resilience. Excellent communication and active listening skills are crucial for building trust and rapport with clients. You should be adept at problem-solving and navigating community resources. The ability to work independently in various community settings while also managing remote administrative duties effectively is essential. Prior experience in mental health support or a related field is highly valued.
Qualifications:
- High school diploma or equivalent; a degree in Social Work, Psychology, Sociology, or a related field is preferred.
- Minimum of 2 years of experience in community support, mental health services, or a related human services field.
- Demonstrated understanding of mental health conditions and recovery principles.
- Familiarity with community resources and support services.
- Excellent interpersonal, communication, and active listening skills.
- Ability to work independently and manage time effectively in a hybrid work model.
- Proficiency in basic computer skills for remote record-keeping and communication.
- Valid driver's license and access to reliable transportation for community visits.
- Commitment to client confidentiality and ethical practice.
- First Aid and CPR certification is a plus.
Remote Mental Health Support Specialist
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Community Support Worker (Mental Health Focus)
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Key Responsibilities:
- Provide direct support and case management to individuals with mental health conditions, developing and implementing personalized care plans.
- Conduct outreach activities within the community to connect individuals with needed services, including healthcare, housing, and employment assistance.
- Offer emotional support, crisis intervention, and de-escalation techniques in challenging situations.
- Facilitate group therapy sessions, educational workshops, and social activities aimed at improving clients' mental well-being and social integration.
- Assist clients in developing life skills, such as budgeting, household management, and healthy coping mechanisms.
- Liaise with mental health professionals, healthcare providers, and other community agencies to coordinate care and ensure holistic support.
- Maintain accurate and confidential client records, documenting progress, interventions, and outcomes.
- Advocate for clients' needs and rights within various systems and services.
- Promote a safe, supportive, and non-judgmental environment for all clients.
- Participate in ongoing training and professional development to stay current with best practices in mental health support.
- Collaborate with the team to develop and evaluate program effectiveness.
- Diploma or Bachelor's degree in Social Work, Psychology, Sociology, Counseling, or a related field.
- Previous experience working with individuals with mental health conditions is essential.
- Strong understanding of mental health principles, therapeutic approaches, and community resources.
- Excellent interpersonal, communication, and active listening skills.
- Empathy, patience, and a genuine commitment to helping others.
- Ability to remain calm and effective in crisis situations.
- Proficiency in basic computer skills and electronic record-keeping.
- Ability to work both independently and collaboratively within a team.
- Flexible availability to meet client needs, which may include occasional evening or weekend work.
- Knowledge of local community support services is a plus.
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Community Support Coordinator - Mental Health Services
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Key responsibilities include conducting needs assessments, developing personalized support plans, and coordinating access to social services, healthcare, and educational opportunities. You will build and maintain relationships with community partners, advocate for clients' needs, and facilitate group support sessions. Direct client interaction, virtual counseling, and crisis intervention may be part of the role. Ensuring the accurate and timely documentation of client progress and services provided is crucial. The ideal candidate will possess excellent listening and communication skills, cultural sensitivity, and the ability to work autonomously in a remote setting. A proactive approach to problem-solving and a passion for social justice are essential. Experience in social work, counseling, or a related field is highly valued.
Qualifications: Bachelor's degree in Social Work, Psychology, Sociology, Public Health, or a related human services field. Minimum of 2 years of experience in community outreach, case management, or social services, preferably with vulnerable populations. Strong understanding of social support systems and resources. Excellent communication, interpersonal, and active listening skills. Ability to work independently, manage time effectively, and maintain confidentiality in a remote environment. Proficiency in using virtual communication platforms and basic computer skills. Demonstrated commitment to diversity, equity, and inclusion. This is a meaningful opportunity to make a tangible difference in people's lives while enjoying the flexibility of a fully remote role.
Senior Community Support Specialist - Mental Health
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Key Responsibilities:
- Conduct comprehensive needs assessments for individuals seeking mental health and community support.
- Develop, implement, and monitor individualized support plans to meet client goals.
- Provide direct counseling and emotional support through virtual platforms (video calls, phone, chat).
- Facilitate virtual support groups and psychoeducational sessions for various populations.
- Connect clients with appropriate community resources, healthcare providers, and social services.
- Advocate for clients' needs within the community and service systems.
- Maintain accurate and confidential client records in accordance with ethical standards and privacy regulations.
- Collaborate with a multidisciplinary team of professionals to ensure holistic client care.
- Provide crisis intervention and de-escalation support as needed.
- Mentor and train junior support staff and volunteers.
Qualifications:
- Master's degree in Social Work, Psychology, Counseling, or a related field.
- Minimum of 5 years of experience in community support, mental health services, or counseling.
- Licensure or certification in a relevant field (e.g., LCSW, LPC, LMFT) is highly desirable.
- Demonstrated experience in providing mental health support and case management.
- Proficiency in using tele-health platforms and remote communication tools.
- Strong understanding of mental health conditions, therapeutic interventions, and community resources.
- Excellent active listening, empathy, and interpersonal skills.
- Ability to work independently, manage a caseload, and maintain boundaries in a remote setting.
- Crisis intervention and de-escalation skills are essential.
- Strong organizational and documentation skills.
Community Support Lead - Mental Health Services
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Key Responsibilities:
- Lead and manage a team of community support specialists providing remote assistance.
- Develop and implement effective strategies for community outreach and engagement.
- Ensure the delivery of high-quality, person-centered support services.
- Oversee online support sessions, resource provision, and community interaction.
- Manage case management, including assessments, referrals, and follow-ups.
- Collaborate with mental health professionals and external agencies to coordinate care.
- Monitor service delivery, gather feedback, and implement improvements.
- Provide training and supervision to the support team.
- Maintain confidentiality and adherence to ethical standards.
Qualifications:
- Bachelor's degree in Social Work, Psychology, Counseling, Sociology, or a related field.
- Minimum of 5 years of experience in community support, social services, or mental health outreach.
- Proven experience in team leadership and supervision.
- Strong understanding of mental health principles, challenges, and available resources.
- Excellent communication, interpersonal, and crisis intervention skills.
- Proficiency in using digital platforms for communication and service delivery.
- Ability to demonstrate empathy, patience, and a commitment to client well-being.
- Experience in developing community support programs is a plus.
- Ability to work independently and effectively in a fully remote setting.