199 Clothing Sales jobs in Vietnam

Luxury Retail Sales Associate - Fashion

700000 An Thanh WhatJobs

Posted 2 days ago

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full-time
Join an esteemed international luxury brand as a dedicated Retail Sales Associate in our flagship boutique located in the heart of Ho Chi Minh City . We are looking for a charismatic and client-focused individual who has a passion for high-end fashion and a commitment to delivering an unparalleled shopping experience.

As a brand ambassador, you will be responsible for engaging with a discerning clientele, understanding their needs, and guiding them through our exquisite collections. Your role will involve building and nurturing strong customer relationships, fostering loyalty, and driving sales through exceptional service. You will develop a deep knowledge of our products, including materials, craftsmanship, and brand heritage, to effectively communicate their value.

Key responsibilities include:
  • Greeting and assisting customers in a warm and professional manner.
  • Providing expert advice on product selection, styling, and care.
  • Achieving and exceeding personal and store sales targets.
  • Maintaining visual merchandising standards and ensuring the store is immaculately presented.
  • Handling customer inquiries, feedback, and complaints with tact and efficiency.
  • Processing transactions accurately and managing inventory levels.
  • Participating in training sessions to enhance product knowledge and sales techniques.
  • Building and maintaining a loyal client base through personalized outreach and follow-up.
The ideal candidate will have at least 2 years of experience in luxury retail sales, preferably within the fashion industry. A polished presentation, excellent interpersonal skills, and fluency in English are essential. The ability to speak other languages is a significant advantage. You should possess a keen eye for detail, a proactive attitude, and a genuine enthusiasm for the luxury market. If you are driven by success and passionate about creating memorable customer experiences, this is the perfect opportunity to grow your career with a prestigious global brand.
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Senior Retail Sales Associate - Fashion

70000 An Thanh WhatJobs

Posted 2 days ago

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full-time
Our client, a leading fashion retailer, is seeking a dynamic and experienced Senior Retail Sales Associate to join their vibrant team in **Ho Chi Minh City, Ho Chi Minh, VN**. This role offers a hybrid work model, allowing for a balance between in-store customer engagement and remote administrative tasks. As a Senior Sales Associate, you will be instrumental in driving sales, providing exceptional customer service, and maintaining the visual merchandising standards of the store. Your responsibilities will include greeting customers, understanding their needs, recommending products, processing transactions accurately, and building lasting customer relationships. You will also be involved in inventory management, stock replenishment, and ensuring the store environment is clean and inviting. Key qualifications include a proven track record in retail sales, excellent communication and interpersonal skills, a passion for fashion, and the ability to work collaboratively in a team environment. Previous experience in a supervisory or senior sales role is highly desirable. You should be comfortable with basic computer operations for sales reporting and inventory tracking. This is an exciting opportunity to grow your career in the retail sector with a reputable brand.
Responsibilities:
  • Achieve and exceed individual sales targets.
  • Provide outstanding customer service, including product knowledge and styling advice.
  • Maintain high visual merchandising standards, ensuring products are displayed attractively and logically.
  • Process customer transactions accurately using the POS system.
  • Assist with inventory management, including stock counts and receiving new deliveries.
  • Build and maintain strong customer relationships, fostering loyalty and repeat business.
  • Contribute to a positive and motivated team environment.
  • Handle customer inquiries and resolve issues promptly and effectively.
  • Ensure store cleanliness and organization at all times.
Qualifications:
  • Minimum 2 years of experience in retail sales, preferably in fashion.
  • Excellent customer service and communication skills.
  • Proven ability to meet sales targets.
  • Strong knowledge of fashion trends and brands.
  • Ability to work effectively in a team.
  • Basic computer proficiency.
  • Flexibility to work various shifts, including weekends and holidays, as required for the hybrid model.
    This role will require presence in the Ho Chi Minh City store for a majority of the week, with potential for remote administrative duties.
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Retail Sales Associate - Fashion & Apparel

60000 Hoi An WhatJobs

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part-time
Our client, a vibrant and popular fashion retailer, is looking for enthusiastic and customer-focused Retail Sales Associates to join their team in **Buon Ma Thuot, Dak Lak, VN**. This role is essential in providing an exceptional shopping experience for our customers. You will be responsible for assisting customers with product selection, providing style advice, processing transactions accurately, and maintaining the visual merchandising standards of the store. Key duties include greeting customers, understanding their needs, recommending products, processing sales using the point-of-sale system, and maintaining an organized and appealing sales floor. The ideal candidate will have a passion for fashion and excellent interpersonal skills. Previous retail sales experience is an advantage. You must be a team player, reliable, and possess strong communication abilities. This is a fantastic opportunity to work in a dynamic retail environment, contribute to sales goals, and develop your customer service and sales skills. We are looking for individuals who are energetic, engaging, and dedicated to creating a positive customer journey. Your ability to connect with customers and provide personalized service will be key to your success. You will be a brand ambassador, embodying the company's style and values.
Key Responsibilities:
  • Greet customers warmly and provide a welcoming shopping environment.
  • Assist customers in finding products that meet their needs and preferences.
  • Offer style advice and product knowledge to enhance customer experience.
  • Process sales transactions accurately using the POS system.
  • Handle customer inquiries and resolve issues efficiently.
  • Maintain the visual merchandising standards of the store, ensuring products are displayed attractively.
  • Replenish stock on the sales floor and assist with inventory management.
  • Achieve personal and store sales targets.
  • Maintain a clean and organized sales floor and fitting rooms.
  • Collaborate with team members to ensure smooth store operations.
Qualifications:
  • High school diploma or equivalent.
  • Previous retail sales experience preferred, especially in fashion or apparel.
  • Passion for fashion and knowledge of current trends.
  • Excellent customer service and interpersonal skills.
  • Strong communication and active listening abilities.
  • Ability to work effectively in a team environment.
  • Basic math skills for handling transactions.
  • Reliable and punctual.
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Customer Service

Hanoi, Hanoi Trường Mầm Non - Tiểu Học - THCS Đức Trí

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**Mô tả công việc**:
(Mức lương: Thỏa thuận)

This position belongs to sale devision
- Communicate with customers for Quotation, Sample Development, Mass Production Delivery.
- Work with other departments (Engineer, Purchasing, Production, Quality) to handle customer orders and other issues related to production & quality.
- Receive POs from customers and create production requests and manage production plans to deliver on time.
- Create shipping documents (Invoice, Packing List,.) to send Logistics Department for customs declaration.
- Track and follow with Accounting Department for payment schedule from customers.
- Other sales reports,.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Cơ hội du lịch

Company trip and teambuilding activities

Phiếu giảm giá

Free lunch & dinner at factory

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Experience in manufacturing company is priority
- MS Office
- English fluently

**BENEFITS**:

- Professional working environment
- Free lunch & dinner at factory
- Yearly salary review
- Company trip and teambuilding activities
- Opportunity to join a training course (ISO, QAQC skill, Auditor skill, management skill, soft skill.)
- Shuttle buses from Hanoi city to the factory
- Other benefits under current Vietnamese labor law

LOCATION: Lô K1-2 KCN Đại Đồng - Hoàn Sơn, Phường Tân Hồng, thành phố Từ Sơn, Bắc Ninh
**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Giao Nhận Hàng,Kho Vận

Trung cấp - Nghề
Không yêu cầu
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Customer Service Supervisor

410000 Thai Binh , Thai Binh WhatJobs

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full-time
Our client is seeking a dedicated and experienced Customer Service Supervisor to lead their support team in Thai Binh, Thai Binh, VN . This role is crucial for ensuring exceptional customer satisfaction and efficient resolution of inquiries. You will supervise a team of customer service representatives, provide training, monitor performance, and handle escalated customer issues. Key responsibilities include developing and implementing customer service policies, analyzing customer feedback to identify areas for improvement, and ensuring adherence to service level agreements. The ideal candidate possesses strong leadership skills, excellent communication abilities, and a deep understanding of customer service best practices. You should have a passion for helping customers and a proven ability to motivate and develop a team. This is an on-site position that offers a stable and supportive work environment. You will be instrumental in maintaining high standards of customer care and contributing to our client's reputation for excellent service.

Responsibilities:
  • Supervise and manage a team of customer service representatives.
  • Provide training, coaching, and performance feedback to team members.
  • Handle and resolve escalated customer complaints and issues.
  • Monitor customer interactions to ensure quality and adherence to service standards.
  • Develop and implement customer service policies and procedures.
  • Analyze customer feedback and service metrics to identify areas for improvement.
  • Ensure timely and accurate responses to customer inquiries across all channels.
  • Maintain a high level of customer satisfaction and loyalty.
  • Collaborate with other departments to resolve customer issues effectively.
  • Prepare reports on customer service performance and team productivity.

Qualifications:
  • Bachelor's degree in Business Administration, Communications, or a related field.
  • Minimum of 4 years of experience in customer service, with at least 1 year in a supervisory role.
  • Proven ability to lead and motivate a team.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong understanding of customer service principles and best practices.
  • Experience with customer service software and CRM systems.
  • Ability to handle difficult customer situations with professionalism and empathy.
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Customer Service Representative

590000 Hoa Sơn WhatJobs

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full-time
WhatJobs is seeking a friendly, patient, and highly organized Customer Service Representative to join our support team in Quy Nhon, Binh Dinh, VN . This role offers a hybrid work arrangement, providing flexibility and opportunities for both remote work and in-office collaboration.

You will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information about our products and services. Responsibilities include answering phone calls, responding to emails, and managing customer support tickets with professionalism and efficiency. You will strive to deliver exceptional customer experiences, ensuring customer satisfaction and loyalty. This involves actively listening to customer concerns, identifying solutions, and escalating complex issues when necessary. You will maintain accurate customer records and document all interactions in our CRM system. The ability to multitask, manage time effectively, and adapt to changing customer needs is crucial.

Key responsibilities include:
  • Handling inbound customer inquiries via phone, email, and chat.
  • Providing information about products, services, and policies.
  • Resolving customer complaints and issues in a timely and satisfactory manner.
  • Documenting all customer interactions and transactions in the CRM system.
  • Following communication protocols, guidelines, and policies.
  • Identifying and escalating priority issues to the appropriate internal teams.
  • Gathering customer feedback and sharing it with relevant departments for service improvement.
  • Maintaining a high level of product knowledge.
  • Achieving personal and team customer satisfaction goals.
  • Contributing to team efforts by accomplishing related results as needed.

We are looking for candidates with excellent communication and interpersonal skills, along with a strong ability to empathize with customers. Previous experience in a customer service role is preferred. Proficiency in using computers and common software applications, including CRM systems, is essential. The ability to remain calm and professional under pressure, coupled with strong problem-solving skills, is a must. A positive attitude and a genuine desire to help customers are highly valued. If you are a people-oriented individual looking for a rewarding role with a hybrid work setup, we encourage you to apply.
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Customer Service Representative

21000 Haiphong , Haiphong WhatJobs

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full-time
Our client is looking for a friendly, patient, and efficient Customer Service Representative to join their fully remote support team. This role is vital in ensuring customer satisfaction by providing exceptional assistance and resolving inquiries promptly and effectively. You will be the first point of contact for customers, handling a range of queries via phone, email, and chat. The ideal candidate will possess excellent communication skills, a positive attitude, and a strong ability to multitask and navigate various software systems. This is a fully remote position, allowing you to work from your home office. Responsibilities include answering customer questions, troubleshooting issues, processing orders, and providing information about products and services. We are seeking individuals who are empathetic, resourceful, and dedicated to delivering a positive customer experience. Your ability to listen attentively and provide clear, concise solutions will be key to success in this role.

Responsibilities:
  • Respond to customer inquiries and resolve issues promptly and professionally via phone, email, and chat.
  • Provide information about products and services.
  • Process orders, applications, and requests.
  • Troubleshoot customer problems and provide effective solutions.
  • Maintain customer records and update account information.
  • Escalate complex issues to appropriate departments when necessary.
  • Follow communication scripts and guidelines.
  • Identify opportunities to improve customer service processes.
  • Gather customer feedback and report it to management.
  • Strive to achieve excellent customer satisfaction ratings.
Qualifications:
  • High school diploma or equivalent; some college or customer service training is a plus.
  • Proven experience in customer service or a related role.
  • Excellent verbal and written communication skills.
  • Strong active listening and problem-solving abilities.
  • Proficiency in using customer service software and CRM systems.
  • Ability to multitask and manage time effectively.
  • A positive and patient demeanor.
  • Adaptability to changing customer needs and business processes.
  • Ability to work independently in a remote setting.
  • Basic computer proficiency.
This role is based in **Haiphong, Hai Phong, VN**, but is a fully remote position.
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Customer Service Representative

930000 Can Tho , Can Tho WhatJobs

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full-time
Join our team as a Customer Service Representative in Can Tho, Can Tho, VN ! We are looking for a friendly and efficient individual to handle customer inquiries and provide a positive experience. Responsibilities include answering customer questions via phone and email, processing orders, resolving complaints, and maintaining customer records. You will be expected to offer solutions and information related to our products and services. This role involves a hybrid work model, requiring some days in the office and others remote, offering a balance between collaboration and flexibility. We value individuals who are proactive, possess excellent communication skills, and have a genuine desire to help customers. Training will be provided to ensure you have the necessary skills and knowledge to succeed. A positive attitude and a commitment to providing high-quality service are essential. You will work closely with other departments to ensure seamless customer interactions and contribute to a positive brand image. This is an excellent opportunity to grow your career in a supportive environment. Successful candidates will demonstrate strong problem-solving abilities and a keen attention to detail.
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Customer Service Representative

600000 Pleiku, Gia Lai WhatJobs

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full-time
Our client is seeking a motivated and customer-focused Customer Service Representative to join their team inPleiku, Gia Lai, VN . This position requires excellent communication skills and a passion for providing outstanding support to our valued customers. You will be the first point of contact, handling inquiries, resolving issues, and ensuring customer satisfaction through various channels, including phone, email, and potentially in-person interactions. Responsibilities include actively listening to customer needs, providing accurate information about products and services, processing orders, and escalating complex issues to the appropriate departments. The ideal candidate will be patient, empathetic, and possess strong problem-solving abilities. You should be adept at managing multiple tasks simultaneously, maintaining a professional demeanor, and adhering to company service standards. A commitment to continuous learning and improving customer interaction strategies is essential. Join us to be a vital part of a team dedicated to building lasting customer relationships and upholding our company's reputation for exceptional service.

Key Responsibilities:
  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Provide accurate information regarding products, services, policies, and procedures.
  • Resolve customer complaints and issues efficiently and effectively, aiming for first-contact resolution.
  • Process customer orders, returns, and exchanges accurately.
  • Document all customer interactions and resolutions in the CRM system.
  • Escalate complex issues to supervisors or relevant departments when necessary.
  • Identify customer needs and help customers find the right solutions.
  • Maintain a positive attitude and contribute to a collaborative team environment.
  • Adhere to company quality standards and service level agreements.

Qualifications:
  • High school diploma or equivalent required; some college or vocational training is a plus.
  • Proven experience in a customer service or call center role.
  • Excellent verbal and written communication skills.
  • Strong listening and interpersonal skills.
  • Ability to remain calm and professional under pressure.
  • Proficient in using computer systems and customer service software.
  • Ability to multitask and manage time effectively.
  • A genuine desire to help customers and resolve their issues.
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Customer Service Specialist

35000 Nam Dinh , Nam Dinh WhatJobs

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full-time
Our client is looking for a dedicated and empathetic Customer Service Specialist to manage customer inquiries and provide exceptional support in Nam Dinh, Nam Dinh, VN . This role is crucial in ensuring customer satisfaction and resolving issues efficiently. You will be the primary point of contact for customers, handling inquiries via phone, email, and chat. Key responsibilities include diagnosing and troubleshooting customer issues, guiding customers through product features and services, processing orders, and managing customer accounts. You will also be responsible for escalating complex problems to the appropriate departments and maintaining detailed records of customer interactions and resolutions. The ideal candidate will possess excellent communication and active listening skills, a patient and professional demeanor, and the ability to remain calm under pressure. A strong problem-solving aptitude and a customer-centric mindset are essential. Previous experience in a customer service or helpdesk role is required, with a minimum of 1 year preferred. Proficiency in using customer relationship management (CRM) software is a plus. This is a hybrid role, requiring a blend of in-office and remote work, offering flexibility while maintaining team collaboration. You will have the opportunity to work with a supportive team and contribute to a positive customer experience. If you are passionate about helping people and thrive in a dynamic environment, this is the perfect opportunity for you. We offer a competitive compensation package and the chance to grow your career in a reputable organization.
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