199 Clothing Sales jobs in Vietnam
Luxury Retail Sales Associate - Fashion
Posted 2 days ago
Job Viewed
Job Description
As a brand ambassador, you will be responsible for engaging with a discerning clientele, understanding their needs, and guiding them through our exquisite collections. Your role will involve building and nurturing strong customer relationships, fostering loyalty, and driving sales through exceptional service. You will develop a deep knowledge of our products, including materials, craftsmanship, and brand heritage, to effectively communicate their value.
Key responsibilities include:
- Greeting and assisting customers in a warm and professional manner.
- Providing expert advice on product selection, styling, and care.
- Achieving and exceeding personal and store sales targets.
- Maintaining visual merchandising standards and ensuring the store is immaculately presented.
- Handling customer inquiries, feedback, and complaints with tact and efficiency.
- Processing transactions accurately and managing inventory levels.
- Participating in training sessions to enhance product knowledge and sales techniques.
- Building and maintaining a loyal client base through personalized outreach and follow-up.
Senior Retail Sales Associate - Fashion
Posted 2 days ago
Job Viewed
Job Description
Responsibilities:
- Achieve and exceed individual sales targets.
- Provide outstanding customer service, including product knowledge and styling advice.
- Maintain high visual merchandising standards, ensuring products are displayed attractively and logically.
- Process customer transactions accurately using the POS system.
- Assist with inventory management, including stock counts and receiving new deliveries.
- Build and maintain strong customer relationships, fostering loyalty and repeat business.
- Contribute to a positive and motivated team environment.
- Handle customer inquiries and resolve issues promptly and effectively.
- Ensure store cleanliness and organization at all times.
- Minimum 2 years of experience in retail sales, preferably in fashion.
- Excellent customer service and communication skills.
- Proven ability to meet sales targets.
- Strong knowledge of fashion trends and brands.
- Ability to work effectively in a team.
- Basic computer proficiency.
- Flexibility to work various shifts, including weekends and holidays, as required for the hybrid model.
This role will require presence in the Ho Chi Minh City store for a majority of the week, with potential for remote administrative duties.
Retail Sales Associate - Fashion & Apparel
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Greet customers warmly and provide a welcoming shopping environment.
- Assist customers in finding products that meet their needs and preferences.
- Offer style advice and product knowledge to enhance customer experience.
- Process sales transactions accurately using the POS system.
- Handle customer inquiries and resolve issues efficiently.
- Maintain the visual merchandising standards of the store, ensuring products are displayed attractively.
- Replenish stock on the sales floor and assist with inventory management.
- Achieve personal and store sales targets.
- Maintain a clean and organized sales floor and fitting rooms.
- Collaborate with team members to ensure smooth store operations.
- High school diploma or equivalent.
- Previous retail sales experience preferred, especially in fashion or apparel.
- Passion for fashion and knowledge of current trends.
- Excellent customer service and interpersonal skills.
- Strong communication and active listening abilities.
- Ability to work effectively in a team environment.
- Basic math skills for handling transactions.
- Reliable and punctual.
Customer Service
Posted today
Job Viewed
Job Description
(Mức lương: Thỏa thuận)
This position belongs to sale devision
- Communicate with customers for Quotation, Sample Development, Mass Production Delivery.
- Work with other departments (Engineer, Purchasing, Production, Quality) to handle customer orders and other issues related to production & quality.
- Receive POs from customers and create production requests and manage production plans to deliver on time.
- Create shipping documents (Invoice, Packing List,.) to send Logistics Department for customs declaration.
- Track and follow with Accounting Department for payment schedule from customers.
- Other sales reports,.
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Cơ hội du lịch
Company trip and teambuilding activities
Phiếu giảm giá
Free lunch & dinner at factory
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- Experience in manufacturing company is priority
- MS Office
- English fluently
**BENEFITS**:
- Professional working environment
- Free lunch & dinner at factory
- Yearly salary review
- Company trip and teambuilding activities
- Opportunity to join a training course (ISO, QAQC skill, Auditor skill, management skill, soft skill.)
- Shuttle buses from Hanoi city to the factory
- Other benefits under current Vietnamese labor law
LOCATION: Lô K1-2 KCN Đại Đồng - Hoàn Sơn, Phường Tân Hồng, thành phố Từ Sơn, Bắc Ninh
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Giao Nhận Hàng,Kho Vận
Trung cấp - Nghề
Không yêu cầu
Customer Service Supervisor
Posted today
Job Viewed
Job Description
Responsibilities:
- Supervise and manage a team of customer service representatives.
- Provide training, coaching, and performance feedback to team members.
- Handle and resolve escalated customer complaints and issues.
- Monitor customer interactions to ensure quality and adherence to service standards.
- Develop and implement customer service policies and procedures.
- Analyze customer feedback and service metrics to identify areas for improvement.
- Ensure timely and accurate responses to customer inquiries across all channels.
- Maintain a high level of customer satisfaction and loyalty.
- Collaborate with other departments to resolve customer issues effectively.
- Prepare reports on customer service performance and team productivity.
Qualifications:
- Bachelor's degree in Business Administration, Communications, or a related field.
- Minimum of 4 years of experience in customer service, with at least 1 year in a supervisory role.
- Proven ability to lead and motivate a team.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong understanding of customer service principles and best practices.
- Experience with customer service software and CRM systems.
- Ability to handle difficult customer situations with professionalism and empathy.
Customer Service Representative
Posted today
Job Viewed
Job Description
You will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information about our products and services. Responsibilities include answering phone calls, responding to emails, and managing customer support tickets with professionalism and efficiency. You will strive to deliver exceptional customer experiences, ensuring customer satisfaction and loyalty. This involves actively listening to customer concerns, identifying solutions, and escalating complex issues when necessary. You will maintain accurate customer records and document all interactions in our CRM system. The ability to multitask, manage time effectively, and adapt to changing customer needs is crucial.
Key responsibilities include:
- Handling inbound customer inquiries via phone, email, and chat.
- Providing information about products, services, and policies.
- Resolving customer complaints and issues in a timely and satisfactory manner.
- Documenting all customer interactions and transactions in the CRM system.
- Following communication protocols, guidelines, and policies.
- Identifying and escalating priority issues to the appropriate internal teams.
- Gathering customer feedback and sharing it with relevant departments for service improvement.
- Maintaining a high level of product knowledge.
- Achieving personal and team customer satisfaction goals.
- Contributing to team efforts by accomplishing related results as needed.
We are looking for candidates with excellent communication and interpersonal skills, along with a strong ability to empathize with customers. Previous experience in a customer service role is preferred. Proficiency in using computers and common software applications, including CRM systems, is essential. The ability to remain calm and professional under pressure, coupled with strong problem-solving skills, is a must. A positive attitude and a genuine desire to help customers are highly valued. If you are a people-oriented individual looking for a rewarding role with a hybrid work setup, we encourage you to apply.
Customer Service Representative
Posted today
Job Viewed
Job Description
Responsibilities:
- Respond to customer inquiries and resolve issues promptly and professionally via phone, email, and chat.
- Provide information about products and services.
- Process orders, applications, and requests.
- Troubleshoot customer problems and provide effective solutions.
- Maintain customer records and update account information.
- Escalate complex issues to appropriate departments when necessary.
- Follow communication scripts and guidelines.
- Identify opportunities to improve customer service processes.
- Gather customer feedback and report it to management.
- Strive to achieve excellent customer satisfaction ratings.
- High school diploma or equivalent; some college or customer service training is a plus.
- Proven experience in customer service or a related role.
- Excellent verbal and written communication skills.
- Strong active listening and problem-solving abilities.
- Proficiency in using customer service software and CRM systems.
- Ability to multitask and manage time effectively.
- A positive and patient demeanor.
- Adaptability to changing customer needs and business processes.
- Ability to work independently in a remote setting.
- Basic computer proficiency.
Be The First To Know
About the latest Clothing sales Jobs in Vietnam !
Customer Service Representative
Posted today
Job Viewed
Job Description
Customer Service Representative
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products, services, policies, and procedures.
- Resolve customer complaints and issues efficiently and effectively, aiming for first-contact resolution.
- Process customer orders, returns, and exchanges accurately.
- Document all customer interactions and resolutions in the CRM system.
- Escalate complex issues to supervisors or relevant departments when necessary.
- Identify customer needs and help customers find the right solutions.
- Maintain a positive attitude and contribute to a collaborative team environment.
- Adhere to company quality standards and service level agreements.
Qualifications:
- High school diploma or equivalent required; some college or vocational training is a plus.
- Proven experience in a customer service or call center role.
- Excellent verbal and written communication skills.
- Strong listening and interpersonal skills.
- Ability to remain calm and professional under pressure.
- Proficient in using computer systems and customer service software.
- Ability to multitask and manage time effectively.
- A genuine desire to help customers and resolve their issues.
Customer Service Specialist
Posted today
Job Viewed