162 Commercial Operations jobs in Vietnam
Commercial Operations Director
Ho Chi Minh City
MSD
Posted today
Job Viewed
Job Description
**Join the premier biopharmaceutical company that has been in Asia Pacific for over 60 years.**
Our team is dedicated to delivering breakthrough innovations that extend and improve the lives of cancer patients worldwide. Our team of forward-thinking individuals achieve this through an unwavering commitment to support accessibility to medicine, providing new therapeutic solutions, and collaborating with governments and payers to ensure that people who need medicines have access to them. Our focus is on innovation and launch execution excellence; we translate breakthrough science into innovative medicines that help people with cancer across the globe.
**POSITION OVERVIEW: BASIC FUNCTIONS & RESPONSABILITIES**
- Works in close collaboration with leaders and key stakeholders across the market with the responsibility to lead the short-term delivery and long-term growth ambition of the business. Understands and leverages emerging trends, competitor strategies and potential disruptors, defining the potential impact on our business and providing clear strategic choices/recommendations.
- Afford operational leadership to all compliance programs in collaboration with the Country Compliance Committee and Country Leadership Team, consistent with our Global and Regional Practices.
- Builds capabilities and ensure excellence in our business operations across Business Practices Operations, Learning and Development, Alliance, Trade/Channel/GtN, Digital/Data/Analytics, KAM, End-to-End management etc.
- Transforms digital, data, & analytics to an integrated organization that drives strategic decisions with data to ensure that we reach our customers and advance our innovations to customers and patients.
- Drive the implementation of the pricing, Gross to Net and channel strategy for the portfolio.
- Drive change and transformation across BUs to rapidly identify and adopt new capabilities and technology.
**WHAT YOU WILL DO**
**Business Practice Management**
- Develop awareness of our Company's Values and Standards, Corporate Policies and Compliance Policies, SOPS, and Guidance.
- Lead and oversight the implementation of evolving our compliance frameworks for local business organizations in collaboration with Legal & Compliance (Policies, SOPS, and Guidance); the implementation and operation of tracking /monitoring systems (e.g. Pulse, ABC, Hiperos); the facilitation and coordination of the Country Grants and Donations Committee; Commercial Operations guidance of EFPIA and other relevant and changing local pharma promotional codes.
- Manage consistent and effective compliance standards in the organization, all business-related policies, and procedures that include compliance controls (excluding policies owned by Finance or HR), and guidance of Business Stakeholders on queries relating to the local Code of Practice, Policies, and Healthcare Professional (HCP) interactions.
**KAA-Tender Management**
- Drive the implementation of the pricing strategy and manage in-market prices for the whole portfolio of our products and build design strategy of pricing models which is critical in determining and influencing their business plans respectively.
- Formulate and develop an in-depth pricing strategy by category and develop tools to measure the result for the KPIs set.
- Evaluate in-depth market analysis for financial modeling and pricing impact and profitability analyses to support the development of pricing function across the region with appropriate pricing tools and processes.
- Lead on overall Product and Portfolio Management, Promotions Management, Tender Pricing Project, rolling out Consumer Pricing Handbook, New Product Pricing Management, and control End of Life Cycle Pricing Management.
- Lead a team and monitor the teamwork effectiveness by coaching, training, and directing to meet the corporate objective.
**Digital, Data & Analytics**
- Provide strategies by collaborating with all our stakeholders to understand business challenges and desired business outcomes and extract actionable insights to innovate solutions through data-driven quantitative methodologies.
- Lead team to create a culture of data driven decision making by embracing all strategies made by data proven.
- Build and develop team as a data hub which foster the company to a faster response to any business challenges.
**Commercial Business and Alliance Management**
- Develop and maintain relationship(s) with partner(s) in all solutions areas and manage to implement the agreed-on actions and activities from the business development agreement and alliance performance as per alliance metrics/measurement system.
- Manage to provide the right resources and support including sales, promotional materials, and uphold the highest business and ethical standards consistent with our core values for partners.
- Engage partners, regulatory team, supply chain team, and new product launch team to develop new product launching plans and brand plans in alignment with our st
Our team is dedicated to delivering breakthrough innovations that extend and improve the lives of cancer patients worldwide. Our team of forward-thinking individuals achieve this through an unwavering commitment to support accessibility to medicine, providing new therapeutic solutions, and collaborating with governments and payers to ensure that people who need medicines have access to them. Our focus is on innovation and launch execution excellence; we translate breakthrough science into innovative medicines that help people with cancer across the globe.
**POSITION OVERVIEW: BASIC FUNCTIONS & RESPONSABILITIES**
- Works in close collaboration with leaders and key stakeholders across the market with the responsibility to lead the short-term delivery and long-term growth ambition of the business. Understands and leverages emerging trends, competitor strategies and potential disruptors, defining the potential impact on our business and providing clear strategic choices/recommendations.
- Afford operational leadership to all compliance programs in collaboration with the Country Compliance Committee and Country Leadership Team, consistent with our Global and Regional Practices.
- Builds capabilities and ensure excellence in our business operations across Business Practices Operations, Learning and Development, Alliance, Trade/Channel/GtN, Digital/Data/Analytics, KAM, End-to-End management etc.
- Transforms digital, data, & analytics to an integrated organization that drives strategic decisions with data to ensure that we reach our customers and advance our innovations to customers and patients.
- Drive the implementation of the pricing, Gross to Net and channel strategy for the portfolio.
- Drive change and transformation across BUs to rapidly identify and adopt new capabilities and technology.
**WHAT YOU WILL DO**
**Business Practice Management**
- Develop awareness of our Company's Values and Standards, Corporate Policies and Compliance Policies, SOPS, and Guidance.
- Lead and oversight the implementation of evolving our compliance frameworks for local business organizations in collaboration with Legal & Compliance (Policies, SOPS, and Guidance); the implementation and operation of tracking /monitoring systems (e.g. Pulse, ABC, Hiperos); the facilitation and coordination of the Country Grants and Donations Committee; Commercial Operations guidance of EFPIA and other relevant and changing local pharma promotional codes.
- Manage consistent and effective compliance standards in the organization, all business-related policies, and procedures that include compliance controls (excluding policies owned by Finance or HR), and guidance of Business Stakeholders on queries relating to the local Code of Practice, Policies, and Healthcare Professional (HCP) interactions.
**KAA-Tender Management**
- Drive the implementation of the pricing strategy and manage in-market prices for the whole portfolio of our products and build design strategy of pricing models which is critical in determining and influencing their business plans respectively.
- Formulate and develop an in-depth pricing strategy by category and develop tools to measure the result for the KPIs set.
- Evaluate in-depth market analysis for financial modeling and pricing impact and profitability analyses to support the development of pricing function across the region with appropriate pricing tools and processes.
- Lead on overall Product and Portfolio Management, Promotions Management, Tender Pricing Project, rolling out Consumer Pricing Handbook, New Product Pricing Management, and control End of Life Cycle Pricing Management.
- Lead a team and monitor the teamwork effectiveness by coaching, training, and directing to meet the corporate objective.
**Digital, Data & Analytics**
- Provide strategies by collaborating with all our stakeholders to understand business challenges and desired business outcomes and extract actionable insights to innovate solutions through data-driven quantitative methodologies.
- Lead team to create a culture of data driven decision making by embracing all strategies made by data proven.
- Build and develop team as a data hub which foster the company to a faster response to any business challenges.
**Commercial Business and Alliance Management**
- Develop and maintain relationship(s) with partner(s) in all solutions areas and manage to implement the agreed-on actions and activities from the business development agreement and alliance performance as per alliance metrics/measurement system.
- Manage to provide the right resources and support including sales, promotional materials, and uphold the highest business and ethical standards consistent with our core values for partners.
- Engage partners, regulatory team, supply chain team, and new product launch team to develop new product launching plans and brand plans in alignment with our st
This advertiser has chosen not to accept applicants from your region.
0
Commercial Cleaning Operations Supervisor
840000 My Tho, Tien Giang
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a diligent and organized Commercial Cleaning Operations Supervisor for their facility in **My Tho, Tien Giang, VN**. This role is responsible for ensuring the highest standards of cleanliness and hygiene across the premises. The Supervisor will oversee a team of cleaning staff, manage schedules, conduct quality checks, and ensure efficient use of supplies and equipment. You will be instrumental in maintaining a safe, healthy, and presentable environment for employees and visitors. Key responsibilities include training new staff, enforcing safety protocols, managing inventory of cleaning supplies, and responding to any immediate cleaning needs or emergencies. The ideal candidate will have a strong work ethic, attention to detail, and experience in managing cleaning operations. Knowledge of industrial cleaning chemicals and equipment, as well as safety regulations, is crucial.
Responsibilities:
Qualifications:
Responsibilities:
- Supervise and coordinate the daily activities of the cleaning staff.
- Develop and implement cleaning schedules and work assignments.
- Conduct regular inspections to ensure cleaning quality and standards are met.
- Train new cleaning staff on proper procedures, safety protocols, and equipment usage.
- Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels.
- Ensure compliance with health, safety, and sanitation regulations.
- Address and resolve any cleaning-related issues or complaints promptly.
- Maintain a clean, organized, and safe working environment for the cleaning team.
- Report on cleaning operations, including performance metrics and supply usage.
- Provide excellent service and maintain positive relationships with internal stakeholders.
Qualifications:
- High school diploma or equivalent; further certification in cleaning management is a plus.
- Minimum of 3 years of experience in commercial cleaning or janitorial services.
- Proven experience in supervising a team.
- Knowledge of cleaning chemicals, equipment, and best practices.
- Understanding of health and safety regulations in a cleaning environment.
- Strong organizational, time management, and communication skills.
- Ability to work independently and as part of a team.
This advertiser has chosen not to accept applicants from your region.
1
Commercial Cleaning Operations Manager
660000 Hoi An
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a motivated and experienced Commercial Cleaning Operations Manager to oversee their cleaning services operations in Buon Ma Thuot, Dak Lak, VN . This hybrid role involves managing on-site cleaning teams and supervising administrative functions from a remote location. You will be responsible for ensuring the highest standards of cleanliness and hygiene across various commercial properties, developing and implementing efficient cleaning schedules, and managing staff performance. Key responsibilities include recruiting, training, and supervising cleaning personnel, ensuring proper use of equipment and supplies, and maintaining inventory levels. You will also conduct regular site inspections to guarantee quality and adherence to safety protocols. Client satisfaction is a priority, so you will be involved in client communications, addressing concerns, and ensuring service agreements are met. The role requires a proactive approach to problem-solving and a commitment to maintaining a safe and healthy working environment for both staff and clients. This position offers a blend of on-site operational oversight and remote administrative management, providing flexibility while ensuring comprehensive coverage.
The ideal candidate will have a High School diploma or equivalent, with a minimum of three years of experience in the cleaning or facilities management industry, including at least one year in a supervisory role. A strong understanding of cleaning chemicals, equipment, and safety procedures is essential. Excellent organizational, time management, and leadership skills are required to effectively manage multiple sites and teams. Good communication and interpersonal skills are necessary for interacting with staff and clients. The ability to work independently, prioritize tasks, and adapt to changing needs is important. Familiarity with scheduling software and basic computer skills for reporting and communication are also beneficial. Candidates must be reliable, detail-oriented, and committed to delivering exceptional service. Prior experience in a hybrid work environment would be advantageous.
This is an excellent opportunity to take on a leadership role within a growing company, making a tangible difference in the quality of commercial spaces. We are looking for a dedicated professional who can inspire their team and ensure operational excellence. Join us and contribute to maintaining pristine and safe environments for businesses in the region.
The ideal candidate will have a High School diploma or equivalent, with a minimum of three years of experience in the cleaning or facilities management industry, including at least one year in a supervisory role. A strong understanding of cleaning chemicals, equipment, and safety procedures is essential. Excellent organizational, time management, and leadership skills are required to effectively manage multiple sites and teams. Good communication and interpersonal skills are necessary for interacting with staff and clients. The ability to work independently, prioritize tasks, and adapt to changing needs is important. Familiarity with scheduling software and basic computer skills for reporting and communication are also beneficial. Candidates must be reliable, detail-oriented, and committed to delivering exceptional service. Prior experience in a hybrid work environment would be advantageous.
This is an excellent opportunity to take on a leadership role within a growing company, making a tangible difference in the quality of commercial spaces. We are looking for a dedicated professional who can inspire their team and ensure operational excellence. Join us and contribute to maintaining pristine and safe environments for businesses in the region.
This advertiser has chosen not to accept applicants from your region.
2
Commercial Cleaning Operations Supervisor
200000 Phuong Son
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for an experienced and diligent Commercial Cleaning Operations Supervisor to oversee daily cleaning operations in Thai Nguyen. This role is crucial for maintaining the highest standards of cleanliness and hygiene across multiple commercial properties. The supervisor will be responsible for managing a team of cleaning staff, ensuring they are well-trained, equipped, and adhere to all safety and sanitation protocols. Key duties include conducting regular site inspections, developing and implementing cleaning schedules, managing inventory of cleaning supplies and equipment, and addressing any client concerns or feedback promptly. You will also be involved in recruiting, onboarding, and performance management of cleaning personnel. A strong understanding of industrial cleaning techniques, chemicals, and safety regulations is required. The ideal candidate will possess excellent leadership and organizational skills, with a keen eye for detail and a commitment to quality. Experience in a supervisory role within the cleaning or facilities management industry is essential. This role requires a blend of hands-on oversight and administrative management, ensuring efficient and effective service delivery. The ability to motivate a team and foster a positive work environment is highly valued. While this role has a strong operational focus, some administrative tasks will be handled remotely, offering a hybrid work arrangement.
This advertiser has chosen not to accept applicants from your region.
3
Commercial Cleaning Operations Manager
671000 My Tho, Tien Giang
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for an experienced and proactive Commercial Cleaning Operations Manager to oversee and manage all cleaning operations in My Tho, Tien Giang, VN . This role is critical for ensuring the highest standards of cleanliness, hygiene, and customer satisfaction across all client sites. The Operations Manager will be responsible for developing, implementing, and enforcing cleaning protocols, managing cleaning staff, and ensuring efficient resource allocation. You will be expected to conduct regular site inspections, monitor performance, and address any issues or concerns promptly.
Key responsibilities include hiring, training, and supervising cleaning teams, scheduling work shifts, and ensuring compliance with safety regulations and company policies. You will also manage the inventory of cleaning supplies and equipment, optimizing usage and controlling costs. Building and maintaining strong relationships with clients, understanding their specific needs, and ensuring their requirements are met consistently is a crucial part of the job. The ideal candidate will possess strong leadership and management skills, with a proven ability to motivate and guide a team. Excellent organizational, planning, and problem-solving abilities are essential. A background in the cleaning industry or facilities management is highly desirable. You should be adept at ensuring quality control and customer service excellence. This position requires a hands-on approach, a keen eye for detail, and a commitment to maintaining pristine environments. Join our client's team and play a vital role in upholding their reputation for exceptional cleaning services in the region.
Key responsibilities include hiring, training, and supervising cleaning teams, scheduling work shifts, and ensuring compliance with safety regulations and company policies. You will also manage the inventory of cleaning supplies and equipment, optimizing usage and controlling costs. Building and maintaining strong relationships with clients, understanding their specific needs, and ensuring their requirements are met consistently is a crucial part of the job. The ideal candidate will possess strong leadership and management skills, with a proven ability to motivate and guide a team. Excellent organizational, planning, and problem-solving abilities are essential. A background in the cleaning industry or facilities management is highly desirable. You should be adept at ensuring quality control and customer service excellence. This position requires a hands-on approach, a keen eye for detail, and a commitment to maintaining pristine environments. Join our client's team and play a vital role in upholding their reputation for exceptional cleaning services in the region.
This advertiser has chosen not to accept applicants from your region.
4
Commercial Cleaning Operations Manager
45000 Hoang Hoa
WhatJobs
Posted today
Job Viewed
Job Description
Job Description: Commercial Cleaning Operations Manager
Our client is seeking a dedicated and experienced Commercial Cleaning Operations Manager to oversee cleaning operations in Thanh Hoa, Thanh Hoa, VN . This is a hands-on role that requires strong leadership, organizational skills, and a commitment to maintaining the highest standards of cleanliness and hygiene. You will be responsible for managing cleaning teams, ensuring client satisfaction, and optimizing operational efficiency. This role requires on-site presence to effectively manage staff and facilities.
Responsibilities:
Qualifications:
This is a critical role for our client, ensuring immaculate environments for their customers.
Our client is seeking a dedicated and experienced Commercial Cleaning Operations Manager to oversee cleaning operations in Thanh Hoa, Thanh Hoa, VN . This is a hands-on role that requires strong leadership, organizational skills, and a commitment to maintaining the highest standards of cleanliness and hygiene. You will be responsible for managing cleaning teams, ensuring client satisfaction, and optimizing operational efficiency. This role requires on-site presence to effectively manage staff and facilities.
Responsibilities:
- Develop and implement cleaning schedules and protocols for various commercial properties.
- Supervise, train, and manage cleaning staff, ensuring performance meets company standards.
- Conduct regular site inspections to ensure quality control and client satisfaction.
- Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and proper maintenance.
- Implement and enforce health, safety, and sanitation regulations.
- Address client inquiries and resolve any issues or complaints promptly and professionally.
- Develop and manage the departmental budget, controlling costs effectively.
- Recruit, onboard, and train new cleaning personnel.
- Conduct performance reviews and provide constructive feedback to staff.
- Ensure all cleaning staff are properly trained on safety procedures and the use of equipment.
- Maintain positive relationships with clients and building management.
- Develop and implement strategies to improve operational efficiency and service quality.
- Manage scheduling to ensure adequate coverage at all times.
- Oversee the maintenance and repair of cleaning equipment.
Qualifications:
- Proven experience in a management or supervisory role within the cleaning or janitorial industry.
- Strong knowledge of cleaning chemicals, equipment, and best practices.
- Excellent leadership, team management, and communication skills.
- Ability to develop and implement effective operational procedures.
- Proficiency in basic computer applications, such as MS Office.
- Strong understanding of health and safety regulations.
- Excellent customer service and problem-solving abilities.
- Ability to work flexible hours, including evenings and weekends as needed.
- Previous experience in budget management is advantageous.
- High school diploma or equivalent; vocational training in facility management or a related field is a plus.
This is a critical role for our client, ensuring immaculate environments for their customers.
This advertiser has chosen not to accept applicants from your region.
5
Commercial Cleaning Operations Supervisor
65000 Nha Trang, Khanh Hoa
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a diligent and experienced Commercial Cleaning Operations Supervisor to manage cleaning services in **Nha Trang, Khanh Hoa, VN**. This role is responsible for ensuring that all cleaning operations are conducted efficiently, safely, and to the highest standards of quality. You will supervise a team of cleaning staff, providing training, assigning tasks, and monitoring performance to ensure all areas are maintained to impeccable standards. Key responsibilities include developing and implementing cleaning schedules, conducting regular inspections of facilities to identify and address any cleaning deficiencies, and managing the inventory of cleaning supplies and equipment.
You will be the primary point of contact for clients regarding cleaning services, addressing any concerns or requests promptly and professionally. Ensuring compliance with all health, safety, and sanitation regulations is paramount. This includes implementing and enforcing cleaning protocols, waste management procedures, and proper use of cleaning chemicals and equipment. The role involves managing staff attendance, performance reviews, and adherence to company policies. You will also be involved in recruitment and training of new cleaning staff. The ideal candidate will have a strong understanding of commercial cleaning techniques, equipment, and chemicals. Excellent leadership and organizational skills are essential for managing a team and coordinating operations effectively. A commitment to maintaining a safe and healthy environment for both staff and clients is critical. Prior experience in a supervisory role within the cleaning or facilities management industry is required. Strong communication skills are necessary for interacting with staff and clients. This is an excellent opportunity to contribute to a professional team and ensure the highest standards of cleanliness.
Key Responsibilities:
You will be the primary point of contact for clients regarding cleaning services, addressing any concerns or requests promptly and professionally. Ensuring compliance with all health, safety, and sanitation regulations is paramount. This includes implementing and enforcing cleaning protocols, waste management procedures, and proper use of cleaning chemicals and equipment. The role involves managing staff attendance, performance reviews, and adherence to company policies. You will also be involved in recruitment and training of new cleaning staff. The ideal candidate will have a strong understanding of commercial cleaning techniques, equipment, and chemicals. Excellent leadership and organizational skills are essential for managing a team and coordinating operations effectively. A commitment to maintaining a safe and healthy environment for both staff and clients is critical. Prior experience in a supervisory role within the cleaning or facilities management industry is required. Strong communication skills are necessary for interacting with staff and clients. This is an excellent opportunity to contribute to a professional team and ensure the highest standards of cleanliness.
Key Responsibilities:
- Supervise and coordinate the daily activities of the cleaning team.
- Develop and implement cleaning schedules and procedures.
- Conduct regular inspections to ensure quality and compliance with standards.
- Manage inventory of cleaning supplies and equipment.
- Train and motivate cleaning staff.
- Address client inquiries and resolve any service-related issues.
- Ensure adherence to health, safety, and sanitation regulations.
- Maintain staff records and performance evaluations.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Commercial operations Jobs in Vietnam !
6
Commercial Cleaning Operations Supervisor
000000 An Thanh
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a dedicated and organized Commercial Cleaning Operations Supervisor to manage and oversee their cleaning services. This is a fully remote position, allowing you to effectively supervise teams and operations from any location. You will be responsible for ensuring high standards of cleanliness and hygiene across various client sites, managing cleaning staff, scheduling, and quality control. The ideal candidate will have prior experience in the cleaning industry, with strong leadership and supervisory skills. Your responsibilities will include developing efficient cleaning plans, conducting site inspections, managing supply inventory, and ensuring staff adherence to safety protocols and company standards. You will also be instrumental in training new team members and addressing client concerns to maintain excellent customer satisfaction. This role requires a proactive approach to team management, exceptional attention to detail, and the ability to motivate and manage teams remotely.
Responsibilities:
Qualifications:
Responsibilities:
- Supervise and direct cleaning staff, ensuring all tasks are completed efficiently and to a high standard.
- Develop and implement detailed cleaning schedules and procedures for various client sites.
- Conduct regular site inspections to ensure quality control and adherence to hygiene standards.
- Manage and maintain inventory of cleaning supplies and equipment, ensuring adequate stock levels.
- Train new cleaning staff on proper cleaning techniques, safety procedures, and company policies.
- Address client inquiries and concerns promptly and professionally, ensuring high customer satisfaction.
- Enforce safety regulations and protocols to ensure a safe working environment for all staff.
- Monitor staff performance and provide feedback and coaching as needed.
- Collaborate with management to develop and improve cleaning strategies.
- Ensure all company equipment is maintained in good working order.
- Maintain accurate records of staff attendance, work completed, and supplies used.
Qualifications:
- Previous experience in a supervisory or management role within the commercial cleaning or facilities management industry.
- Proven ability to manage and motivate a cleaning team.
- Strong understanding of cleaning chemicals, equipment, and best practices.
- Excellent organizational and time management skills.
- Good communication and interpersonal skills for effective team and client interaction.
- Ability to conduct thorough site inspections and identify areas for improvement.
- Knowledge of health and safety regulations in the cleaning industry.
- Proficiency in using scheduling and inventory management tools is a plus.
- Ability to lead and manage a remote workforce effectively.
This advertiser has chosen not to accept applicants from your region.
7
Remote Commercial Cleaning Operations Manager
91000 Rach Gia, Kien Giang
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a highly organized and experienced Commercial Cleaning Operations Manager to lead their cleaning services division, working entirely remotely. This role is pivotal in ensuring the delivery of exceptional cleaning and sanitation services across various client sites, focusing on operational efficiency, quality control, and team management. As the Operations Manager, you will oversee the scheduling and deployment of cleaning teams, manage inventory of cleaning supplies and equipment, and develop best-practice cleaning protocols that adhere to industry standards for hygiene and safety. You will be responsible for recruiting, training, and supervising cleaning staff, ensuring they are equipped with the necessary skills and knowledge.
A critical aspect of this role involves managing client relationships, addressing concerns, and ensuring client satisfaction with the services provided. You will also be responsible for budget management, cost control, and ensuring profitability within your operational area. The ideal candidate will have a strong background in facilities management, operations management, or a related field, with specific experience in the commercial cleaning industry. Proven leadership abilities, excellent organizational skills, and a keen eye for detail are essential. Experience with industry-specific software for scheduling, inventory, and quality control is highly desirable.
This is a fully remote position, requiring strong communication skills to effectively manage teams and liaise with clients and management across different locations. You will be responsible for performance monitoring, conducting remote quality inspections, and implementing continuous improvement initiatives to enhance service delivery. A proactive approach to problem-solving and the ability to manage multiple priorities effectively are crucial. This is a fantastic opportunity to take on a leadership role in a growing sector, contributing to the health and safety of diverse environments, all within a flexible remote working setup.
A critical aspect of this role involves managing client relationships, addressing concerns, and ensuring client satisfaction with the services provided. You will also be responsible for budget management, cost control, and ensuring profitability within your operational area. The ideal candidate will have a strong background in facilities management, operations management, or a related field, with specific experience in the commercial cleaning industry. Proven leadership abilities, excellent organizational skills, and a keen eye for detail are essential. Experience with industry-specific software for scheduling, inventory, and quality control is highly desirable.
This is a fully remote position, requiring strong communication skills to effectively manage teams and liaise with clients and management across different locations. You will be responsible for performance monitoring, conducting remote quality inspections, and implementing continuous improvement initiatives to enhance service delivery. A proactive approach to problem-solving and the ability to manage multiple priorities effectively are crucial. This is a fantastic opportunity to take on a leadership role in a growing sector, contributing to the health and safety of diverse environments, all within a flexible remote working setup.
This advertiser has chosen not to accept applicants from your region.
8
Senior Commercial Cleaning Operations Supervisor
590000 Nha Trang, Khanh Hoa
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Senior Commercial Cleaning Operations Supervisor to lead and manage their cleaning services in a fully remote capacity. You will be responsible for overseeing the delivery of high-quality cleaning services across multiple client sites, ensuring operational efficiency, client satisfaction, and adherence to stringent health and safety standards. This role requires a comprehensive understanding of commercial cleaning best practices, industry regulations, and the management of cleaning staff and resources. You will lead and train a remote team of cleaning professionals, including site supervisors and cleaning technicians, fostering a culture of excellence and accountability. Key responsibilities include developing and implementing cleaning schedules, managing inventory of cleaning supplies and equipment, and ensuring the proper use and maintenance of all cleaning machinery. You will conduct regular site inspections to monitor service quality, address any client concerns promptly, and identify opportunities for service improvement. Client communication and relationship management are crucial to ensure client retention and satisfaction. The ideal candidate will possess strong leadership, organizational, and problem-solving skills, with a proven ability to manage teams remotely. Excellent communication abilities are essential for liaising with clients, staff, and management. This is a fully remote opportunity, demanding self-discipline, meticulous attention to detail, and the ability to effectively manage operations and personnel from a distance. You will be expected to implement and enforce strict quality control measures and safety protocols. Responsibilities include managing budgets, optimizing resource allocation, and ensuring compliance with environmental and health standards. Key qualifications include a High School Diploma or equivalent; a Bachelor's degree in Business Administration or a related field is a plus. A minimum of 6 years of experience in commercial cleaning or janitorial services management, with at least 3 years in a supervisory or management role. Demonstrable experience in managing cleaning operations, including staff supervision, scheduling, and inventory control. Strong knowledge of cleaning chemicals, equipment, and safety procedures. Excellent understanding of health and safety regulations (e.g., OSHA standards). Proven leadership and team management skills, particularly in remote environments. Ability to conduct thorough site assessments and quality checks. Join a reputable company that prioritizes client satisfaction and offers a rewarding career in a fully remote work environment.
This advertiser has chosen not to accept applicants from your region.
9