10 Computer Support jobs in Vietnam

IT Help Desk

Hanoi, Hanoi Employment Vietnam

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Job Description

**Main duties**:

- Work with the Enterprise IT team to perform all IT activities, including: setting up, maintaining and troubleshotting company devices
- Do research on, make plans for, and create new IT services to increase productivity
- Protect IT and information Security
- Collaborate on international IT projects

**Task requirements**:

- Experience in Active Directory, Microsoft Exchange, Azure Active Directory, and Intune
- Able to work with network technologies such as routers, switches, and WiFi
- Knowledge of Zscaler, Velocloud, SDWAN, firewall, web proxy, and other security solution is a big advantage

**Other requirements**:

- English fluency
- English resume with a photo

**Benefits**:

- Perfomance review: twice a year
- Extra Healthcare package
- Company retreat: once a year
- Achievement dinners, Gift basket for New Year Holiday
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Technical Support Engineer

Ho Chi Minh City PAL TECH

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**Technical Support Engineer**:
PAL TECH
- Ứng Tuyển

IT Support Cloud
- Đăng nhập để xem mức lương
- 20 Sông Thao, Tan Binh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 4 giờ trước

**3 Lý Do Để Gia Nhập Công Ty**:

- Very attractive salary package
- 13th - month salary and performance bonus
- Overseas training

**Mô Tả Công Việc**:
PALTech is an IT company providing and developing software platforms that are scalable, superb quality and economical for varying business operational needs. We provide quality technical services for all kinds of organizations from small and medium-sized enterprises (SMEs) both locally and overseas. We are committed to deliver strategic and innovative solutions to add business value to our customers.

**Yêu Cầu Công Việc**:
**Skill requirements**
- Core knowledge in Desktop, Windows Server (Domain Controller, GPO), Linux, and Web Technologies (HTTP, Nginx/Apache, Web/DB Server)
- Strong Experience in technical troubleshooting (eg. Logs/Alert Analysis, Information Gathering, Reproduce Issue, Issue Identification/Categorization)
- Strong customer-focus with user-oriented skill, able to clearly articulate technical issues to both technical and non-technical audiences, and explain their impact on business.
- Familiarity with ticketing and collaboration tools such as Jira, Redmine, and Wiki.
- Knowledge of logging/monitoring environments (eg. Elastic Stack, InfluxDB, Grafana) is a plus.
- Strong interpersonal and communications skills, both oral and written.
- Able to work in a dynamic and ever-changing industry.
- A self-initiated and pro-active team player who can work with mínimal supervision.

**Responsibilities**
- Performs general maintenance, backup/restore, and remedial repair on all IT related assets.
- Triage support cases, making sure to record, track, and resolve each technical issue efficiently and proactively.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Publish resolution or technical documentation in the Knowledge Base for continuous education and prevention.

**Tại Sao Bạn Sẽ Yêu Thích Làm Việc Tại Đây**:

- Very attractive salary package;
- 13th - month salary and performance bonus;
- Professional training;
- Premium healthcare insurance;
- 12 days annual leave and 8 days sick leave fully paid per year;
- Annual teambuilding event;
- Sport activities: badminton, football, bowling ;
- English classes every Tuesday;
- Unlimited access to a selection of food and beverages;
- Working & growing in a young and dynamic team, creative environment.
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Technical Support Engineer

Ho Chi Minh City PAL TECH

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**Technical Support Engineer**:
PAL TECH
- Ứng Tuyển

IT Support Cloud
- Đăng nhập để xem mức lương
- 20 Sông Thao, Tan Binh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 2 giờ trước

**3 Lý Do Để Gia Nhập Công Ty**:

- Very attractive salary package & performance bonus
- 20 days annual leaves
- Full legal package and 100% salary on probation

**Mô Tả Công Việc**:
PALTech is an IT company providing and developing software platforms that are scalable, superb quality and economical for varying business operational needs. We provide quality technical services for all kinds of organizations from small and medium-sized enterprises (SMEs) both locally and overseas. We are committed to deliver strategic and innovative solutions to add business value to our customers.

**Yêu Cầu Công Việc**:
**Skill requirements**
- Core knowledge in Desktop, Windows Server (Domain Controller, GPO), Linux, and Web Technologies (HTTP, Nginx/Apache, Web/DB Server)
- Strong Experience in technical troubleshooting (eg. Logs/Alert Analysis, Information Gathering, Reproduce Issue, Issue Identification/Categorization)
- Strong customer-focus with user-oriented skill, able to clearly articulate technical issues to both technical and non-technical audiences, and explain their impact on business.
- Familiarity with ticketing and collaboration tools such as Jira, Redmine, and Wiki.
- Knowledge of logging/monitoring environments (eg. Elastic Stack, InfluxDB, Grafana) is a plus.
- Strong interpersonal and communications skills, both oral and written.
- Able to work in a dynamic and ever-changing industry.
- A self-initiated and pro-active team player who can work with mínimal supervision.

**Responsibilities**
- Performs general maintenance, backup/restore, and remedial repair on all IT related assets.
- Triage support cases, making sure to record, track, and resolve each technical issue efficiently and proactively.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Publish resolution or technical documentation in the Knowledge Base for continuous education and prevention.

**Tại Sao Bạn Sẽ Yêu Thích Làm Việc Tại Đây**:
**Benefits**:

- Attractive compensation, regular assessments, and salary reviews;
- 13th-month salary, annual bonus, and performance bonus;
- 20 days annual leave;
- 100% salary during the probation period;
- 100% social insurance, premium healthcare insurance, and annual routine check-up;
- Unlimited access to a selection of food and beverages;
- Special celebrations on 8/3, Father's day, 20/10, Christmas, Tet holiday, etc.;
- Company activities: annual teambuilding, New Year party, quarterly company party, weekly fruits day, monthly birthday, etc.;
- Sports activities: badminton, football, bowling, cycling, etc.;
- In-house acoustic music band.
- Cinema days with blockbuster movies.

**Projects & Team**:

- International working environment with a young, friendly, dynamic team, and creative;
- Flat organizational structure;
- ISO/IEC 27001:2013 Information Security Management Standards;
- The company sponsors overseas in-class training and online training courses.
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Technical Support (Urgent)

Ho Chi Minh City OnePay

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**(HN & HCM) Technical Support (Urgent)**:
OnePay
- Ứng Tuyển

SQL Linux Java
- Đăng nhập để xem mức lương
- BIDV Tower, 194 Tran Quang Khai, Hoan Kiem, Ha Noi- Xem bản đồ- Itaxa Building, 128 Nguyen Thi Minh Khai str.,, District 3, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 5 giờ trước

**3 Lý Do Để Gia Nhập Công Ty**:

- Competitive Salary
- Professional environment and Experienced team
- Receiving training opportunities

**Mô Tả Công Việc**:
**Responsibilities**

We are looking for a Technical Support to be part of our expanding team. Your main goal is to support Service teams and Developer teams to resolve issues.

As a Technical Support, your responsibilities will be:

- Receive and follow issues (tickets) from Service teams or merchants.
- Check logs to find the root cause and provide results to Developer teams to resolve the issue.

**Yêu Cầu Công Việc**:
**Requirements**:
General skills:

- Bachelor’s degree in computer programming, computer science, or a related field.
- Good knowledge of programming practices and design patterns.
- Ability to analyze and familiarize with complex systems.
- Adaptable to a dynamic work environment.
- Speaking, Writing and Reading English is preferred.

Technical skills:

- Experience with databases and using SQL to query data
- Experience with programming (basic).
- Experience with Linux (basic).

**Tại Sao Bạn Sẽ Yêu Thích Làm Việc Tại Đây**:

- Competitive salary, 12 paid days annual leave.
- Annual salary review
- Bonus twice a year.
- Domestic & overseas technology workshops & conferences.
- Comprehensive insurance (Health insurance & Social Insurance)
- Annual teambuilding trips
- Events for employees & their kids.
- Full Insurance as Labor law,
- Subvention for lunch, business trip.
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Technical Support Engineer

Ho Chi Minh City Công Ty TNHH Itechwx

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**Mô tả công việc**:
(Mức lương: Thỏa thuận)

Quantity 6

Working Location

Phường 25, Quận Bình Thạnh, Hồ Chí Minh

**Job Description**:
Necessary skills:
1. Excellent English proficiency

2. Computer science major or equivalent experience.

a. Linux OSS

Familiar with one or more shell environments (BASH, sh, tcsh, ksh, etc.).

Experience with Linux script-based development environments and tools (PERL, Python,

Ruby, PhP, Jenkins, etc.).

Experience with Linux administration (boot process, file systems, network devices and

protocol configuration).

Familiar with core operating system services, such as SSH, telnet, FTP, NFS, DNS, DHCP,

Samba, LDAP, etc.

b. Operating System/Virtualization

Familiar with security, operating system internal concepts.

Familiarity with OS Internals concepts (Windows, Linux, etc), Storage, Active Directory and

Security.

Understanding of Virtualization concepts and virtual system administration.

Experience with VM configuration and administration.

c. Networking

Familiarity with networking concepts including VIPs, NAT, DNS.

Familiarity with networking tools (ping, tracert, tracemon, wire shark, etc.).

Understanding of load balancing, geo-redundancy, CDN and VPN technologies preferred.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Monthly Salary (Basic + Allowance)
Insurances followed Vietnamese Labor Law.
Activities: Birthday party, Employee engagement activities.
Position promotion, salary increase once/year.

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
**Requirements**:
Bonus points:
1. Have 1 year+ relevant work experience.
2. Be able to program and have K8S foundation.
3. Prioritize Azure certificates or Kubernetes management certificates.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Cloud (AWS/Azure),CNTT - Phần Mềm,Kinh Doanh/Bán Hàng,Kỹ Sư Bán Hàng (Sale Engineer)

Trung cấp - Nghề
Không yêu cầu
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Technical Support Executive

Ho Chi Minh City Gremsy

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**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Customer care - Taking cases supporting customers' product support issues, pre-sales and after-sales support;
- Follow best practice ticket management processes, ensuring tickets owned are handled and updated timely and every effort is made to make service levels;
- Monitor and report product quality in the market via the support channel;
- Present a positive, effective, and flexible contribution to achieving team targets and objectives;
- Collaborate with other team members to provide high-quality support;
- Ensure constant self-development using day-to-day work, web-based training, and other available resources.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- A youthful, professional, and friendly working environment;
- Working time 5 days/week (Monday-Friday);
- Opportunities to interact and collaborate, and travel abroad for business with international partners (> 90% of our partners are international: USA, Europe, America, Southeast Asia, etc.);
- Enjoy a range of welfare policies: birthday leave, sick leave, marriage leave, holiday leave, regular health check-ups, annual vacations, support for obtaining a driver's license, seniority benefits, and other comprehensive regimes in accordance with state regulations;
- Insurance: In addition to mandatory state-regulated insurance, the company provides additional health insurance to enhance healthcare for employees;
- Support for obtaining a driver's license (B1, B2);
- Annual leave and holidays as per regulations;
- Opportunities for training and career development;
- Regular annual salary reviews;
- Providing complete equipment to facilitate work.

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Bachelor’s degree or any equivalent technical certifications (Mechatronic is preferable);
- Good command of English (communication, writing);
- Demonstrated excellence in teamwork, collaboration, and knowledge sharing;
- Experience in customer support is a plus.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: CNTT - Phần Cứng,IT Support,Điện Lạnh,Điện Lạnh/Nhiệt Lạnh

Trung cấp - Nghề
Không yêu cầu
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[internship] Technical Support Customer

Hanoi, Hanoi Bosch Group

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Company Description
**_
The Bosch Group is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology._**_ _
- The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in over 60 countries with over 375,000 associates all over the world._
- In Vietnam, Bosch is currently active with eight business divisions: Automotive Aftermarket, Drive and Control Technology, Power Tools, Building Technology, Thermo technology, Packaging Technology, Two-Wheeler and Powersports and Sales Original Equipment._
- Furthermore Bosch opened its first Software and Engineering Centre of Southeast Asia in Ho Chi Minh City and an Automotive R&D Centre, located in Ho Chi Minh City in July 2014._

**Job Description**:

- Technical support to 2-Wheeler’s Vietnam and ASEAN customer
- Contact to R&D center from development phase to release SOP components
- Quality verification Market claim and Factory claim from 2-Wheeler’s Vietnam & ASEAN customers.
- Research & issue regular report Vietnam 2W market, identify and evaluate new players in Vietnam.
- Ad-hoc for 2-Wheeler’s marketing event activities.

**Qualifications**:

- 3rd or 4th year students with major in Electronic technology, Automation technology, Automobile Technology,.
- No working experiences required, although students with experience in Automotive technology, Electronic and Automation are preferred
- Proficient in English and Vietnamese.
- Time Management, Can-do attitude
- Good in communication and presentation, Eyes for details

Additional Information
- Be entrusted with your own area of responsibility
- Receive competitive internship allowances
- Join department’s outing activities
- Have 01 paid leave per month
- Lunch allowance, parking allowance
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Technical Support Engineer - O365 Commercial

Ho Chi Minh City iTechWX Vietnam

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Job Description

**ITECHWX VIETNAM**

**TECHNICAL SUPPORT ENGINEER- O365 COMMERCIAL**

**Responsibilities**:
The support engineer is responsible for providing technical support to O365 customers around the globe. In the meantime, support engineer will also help customer solve billing issues or answer billing related questions.

The support engineer is a critical role in the implementation of O365 support capabilities which include working with PG to implement asks; identify technology, and/or process readiness needs, and work with training PMs and tech leads to ensure support team readiness; develop relationships with and engage with technology-specific depth queues for customer incident resolution when required.

Specific measurements include customer satisfaction rate, SLA, time to resolution, etc.

**Qualifications**:
SOFT SKILLS
- Good English written and oral skills, Good grammar and spelling in written communications
- Ability to work with complex procedures and guidelines
- Patience and Empathy in customer interactions
- Active listening skills
- Ability to work on different Shifts

TECHNICAL SKILLS
- Knowledge on IT technology/MS product include O365/network preferred.

**Benefits**:
Social and Health insurance follow Vietnamese Law

Contact iTechWX Vietnam

Vietnam Recruiting Lead

Mr. Tong Huu Bao (Steven)
- (+84) 949 793 061

**Salary**: 17,000,000₫ - 29,000,000₫ per month

**Experience**:

- Technical Support: 1 year (preferred)
- IT Clients Support: 1 year (preferred)
- IT Customer Service: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)
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Technical Support Executive (Linh Kiện Tự

Ho Chi Minh City ShareCV

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Mô tả công việc
- Support to handle customer’s technical queries or requirement
- Plan and conduct technical seminar/roadshow to reach out to more potential customers
- Handle customer’s product claim
- Arrange technical training to related person in BU (Business Unit)
- Other tasks as required

Yêu cầu công việc
- Fluent in both written and spoken English.
- Diploma or Degree preferably in Mechanical/ Mechatronics / Electronics & Electrical / Industrial / Precision Engineering
- 2 to 3 years’ experience in same position or in Technical Dept in manufacturing companies.
- Possess high energy and result-oriented
- Good communication and negotiation skills
- Target driven and customer-centered
- Good team player

Tại sao ứng viên nên ứng tuyển vào vị trí này
- Working time: Mondays to Fridays - 8am to 5pm
- Salary: Negotiate (Up to 1,000$ gross)
- Bonus: 4 months of salary & up per year
- Shuttle bus from Hanoi center to Bac Ninh
- Advance healthcare package for employee & family
- Company trip, Year end party & other team activities

**Job Types**: Full-time, Permanent

**Salary**: 18,000,000₫ - 20,000,000₫ per month

Application Question(s):

- Bạn có kinh nghiệm từ 3 năm vị trí technical suport ở công ty sản xuất linh kiện tự động hóa không?

**Education**:

- Bachelor's (preferred)

**Experience**:

- technical suport: 3 years (preferred)

**Language**:

- English (preferred)
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[so/omp2] Technical Project Management Support

Ho Chi Minh City Bosch Group

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Company Description
- The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology._
- The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 126 locations. This worldwide development, manufacturing, and sales network is the foundation for further growth._
- BGSV - Bosch Global Software Technologies Company Limited (Previous name: RBVH - Robert Bosch Engineering and Business Solutions Vietnam Company Limited) is 100% owned subsidiary of Robert Bosch GmbH._
- BGSV has started its operations from 19th October, 2010 at E-Town2 in HCMC. This engineering development center will be engaged in developing embedded systems and software, mechanical design and simulation, and will provide IT (SAP Consulting, JAVA Development.) and Business Services (Finance and accounting, Economics, Purchasing, Logistics, Translations Japanese-English-Japanese, Information Security ) solutions to the Bosch group of companies globally._

**Job Description**:

- Act as a contact window and receive requests from Technical Project Managers
- Assist Technical Project Managers and project teams in project management related tasks such as budget tracking, risk reporting, preparing documents for project reviews, facilitating internal project meetings with distributed team members, following up open points, advising project managers in Bosch’s project management processes, and administrative tasks.
- Collaborate with other functional departments to fulfill project management processes such as quality management, requirement management, etc.
- Translate technical documents (EN/JP).
- Assist Technical Project Managers in controlling export /import products.
- Collaborate with other project management assistants in many countries to exchange lessons learned, best practices, and processes/tools update.

**Qualifications**:

- Background in Economics or Business management or Linguistics
- Proficient in Japanese communication, at least JLPN N2
- Proficient in English communication
- Time management skills
- Coordination skills
- Can work independently as well as work in a team
- Willing to learn attitude
- Project management knowledge is a plus

Additional Information

Why **BOSCH**?

Because we don't just follow trends, we **create **them.

Because together we turn ideas into reality, working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job? So do we. At Bosch, you will discover more than just work.

**Benefits and Career Opportunities**
- Working in one of the **Best Places to Work i**n Vietnam
- Join a dynamic and fast growing global company (**English-speaking** environment)
- ** 13th-month salary bonus **+ attractive **performance bonus **(you'll love it!) + annual performance appraisal
- ** 100% monthly basic salary** and **mandatory social insurances** in 2-month probation
- ** Onsite opportunities**: short-term and long-term assignments
- ** 15+ days of annual leave **+ 1 day of birthday leave
- Premium health insurance for employee and **02 family members**:

- ** Flexible working time**:

- Lunch and parking allowance
- Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills
- ** Fitness & sport activities**: football, badminton, yoga, Aerobic
- Free in-house entertainment facilities and snack
- Join in various team building, company trip, year-end party, tech talks and a lot of charity events
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