6 937 E Commerce Manager jobs in Vietnam

• Oversee day-to-day e-commerce operations, including website management, order processing, and customer service.
• Manage inventory levels and ensure accuracy across all sales channels.
• Coordinate with fulfillment centers and third-party logistics (3PL) partners to ensure timely and accurate order delivery.
• Develop and implement strategies to improve the customer experience and drive repeat purchases.
• Analyze sales data, website traffic, and conversion rates to identify trends and opportunities for growth.
• Manage the e-commerce platform, including product listings, content updates, and promotional activities.
• Monitor and optimize shipping costs and delivery times.
• Handle customer inquiries, complaints, and returns efficiently and professionally.
• Collaborate with marketing and product teams to ensure alignment on promotions and product launches.
• Identify and implement process improvements to increase operational efficiency and reduce costs.
• Ensure compliance with all relevant regulations and e-commerce best practices.

• Bachelor's degree in Business Administration, Logistics, Marketing, or a related field.
• Minimum of 5 years of experience in e-commerce operations or management, preferably within a retail environment.
• Proven experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and marketplaces.
• Strong understanding of inventory management systems and order fulfillment processes.
• Experience working with third-party logistics (3PL) providers.
• Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
• Strong project management and organizational skills.
• Exceptional customer service and communication abilities.
• Proficiency in using e-commerce analytics tools.
• Ability to adapt to a rapidly changing online retail landscape.
• Experience with social commerce integrations is a plus.
• Fluency in Vietnamese and English is required.

Hạn nộp: 25/08/2025 Mức lương: triệu

Nộp hồ sơ ứng tuyển

THÔNG TIN CƠ BẢN

Số lượng

1

Nơi làm việc

Quận 1 - TP HCM

Giờ làm việc

Giờ hành chính

Loại hình

Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề

Kinh doanh & tiếp thị

Vị trí

Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng

Cập nhật

15/07/ :23

MÔ TẢ CÔNG VIỆC

hiệm vụ 1:

• Duy trì quan hệ vs khách hàng cũ, tìm kiếm khách hàng mới
• Tổ chức tìm kiếm, khai thác khách hàng cũ và mới, khách hàng trong hệ sinh thái của Tập đoàn & khách hàng bên ngoài.
• Xây dựng biểu giá, chương trình cho các gói tour nằm trong hệ sinh thái dự án và bên ngoài (nếu có).
• Tiếp cận khách hàng mục tiêu, tìm hiểu nhu cầu và thiết kế các sản phẩm phù hợp.
• Cập nhật thường xuyên cho đối tác, khách hàng về các dịch vụ, sản phẩm, chính sách giá công ty đang triển khai.
• Tổ chức xây dựng và quản lý cơ sở dữ liệu đối tác, khách hàng, sản phẩm, hợp đồng.
• Đánh giá hiệu quả kinh doanh của phòng và đưa ra các giải pháp kịp thời để điều chỉnh cho phù hợp nhằm nâng cao hiệu suất làm việc.

Nhiệm vụ 2:

• Xây dựng kế hoạch Kinh doanh nhằm phục vụ các mục tiêu phát triển và đạt được kết quả Kinh doanh mà Công ty đề ra
• Thực hiện nghiên cứu thị trường để xác định khả năng bán hàng và đánh giá nhu cầu của khách hàng
• Tích cực tìm kiếm các cơ hội bán hàng mới thông qua gọi điện lạnh, mạng và phương tiện truyền thông xã hội
• Tổ chức các cuộc họp với khách hàng tiềm năng và lắng nghe mong muốn và mối quan tâm của họ
• Chuẩn bị và cung cấp các bài thuyết trình phù hợp về sản phẩm và dịch vụ

Nhiệm vụ 3:

• Đào tạo, phát triển đội ngũ nhân sự
• Triển khai các chương trình đào tạo cho nhân viên về chiến lược kinh doanh Lữ hành & MICE, định hướng cho nhân viên về thị trường MICE nội địa và quốc tế.
• Đào tạo kỹ năng, nghiệp vụ cho nhân viên cũ và mới.
• Đưa ra kế hoạch tuyển dụng và chọn lọc nhân sự tốt nhất.

QUYỀN LỢI ĐƯỢC HƯỞNG

Chính sách lương - thưởng cạnh tranh so với thị trường.

Phụ cấp cơm trưa,

Quà sinh nhật các ngày lễ tết, quà hiếu hỷ, sinh con kết hôn.đầy đủ theo chính sách công đoàn

Được công ty tham gia BHXH, BHTN, BHYT đầy đủ, phúc lợi toàn diện với bảo hiểm sức khỏe Nova-care, ưu đãi đặc quyền trong hệ sinh thái tập đoàn,.

Lộ trình thăng tiến rõ ràng, minh bạch. 100% nhân sự được tạo cơ hội thăng tiến dựa trên năng lực.

YÊU CẦU CÔNG VIỆC

• Trình độ: Tốt nghiệp đại học
• Kỹ năng: Có kỹ năng giao tiếp và trình bày tốt, có kỹ năng tổ chức tốt công việc hành chính, sử dụng thành thành thạo ngoại ngữ, vi tính phụ vụ công việc
• Phẩm chất cá nhân: Làm việc có tinh thần đồng đội, hỗ trợ nhau trong công việc. Trung thực, nhiệt tình, chăm chỉ
• Kinh nghiệm: 02 trở lên ở vị trí tương đương.

YÊU CẦU HỒ SƠ

Nộp hồ sơ ứng tuyển trên

Liên hệ zalo Mr Lộc

MÔ TẢ CÔNG VIỆC:

• Quản lý và vận hành gian hàng trên các sàn TMĐT (Shopee, Lazada, Tiki.).
• Hiểu và tối ưu thuật toán của sàn, đảm bảo gian hàng luôn đạt hiển thị tốt.
• Tham gia các chương trình khuyến mãi/flash sale của sàn, phối hợp chạy quảng cáo nội sàn.
• Xây dựng chiến lược tăng trưởng doanh số, tối ưu SEO sản phẩm.
• Theo dõi và phân tích dữ liệu bán hàng, đề xuất cải tiến để tăng tỷ lệ chuyển đổi.
• Quản lý ngân sách, tối ưu chi phí quảng cáo, khuyến mãi.
• Phối hợp với bộ phận Marketing và Supply Chain để đảm bảo nguồn hàng, hình ảnh và trải nghiệm khách hàng tốt.

YÊU CẦU:

• Tốt nghiệp Đại học (ưu tiên ngành Kinh tế, Thương mại, Marketing, Quản trị kinh doanh).
• Tối thiểu 2 năm kinh nghiệm quản lý gian hàng trên sàn TMĐT.
• Am hiểu thuật toán sàn, các công cụ quảng cáo nội sàn.
• Khả năng phân tích số liệu, lập kế hoạch và tối ưu chi phí.
• Nhanh nhạy, chủ động, chịu được áp lực doanh số.

THÔNG TIN KHÁC:

• Lương thưởng: thỏa thuận

About the Company

At Rubik Solutions, we are passionate about providing integrated solutions to the clients as a whole, releasing customers' tensions in terms of resource management and optimization in business. We are a team of accountable, curious, and driven professionals who could enhance our solutions even more with emerging AI and data capabilities. In our supportive and collaborative culture, we focus on connecting the dots and growing together. If these principles resonate with you, we invite you to apply.

About the Role

We are seeking a highly motivated and results-oriented (Assistant) E-commerce Manager to lead and drive the success of our online business. In this role, you will be responsible for managing all aspects of our e-commerce operations, from strategy and planning to execution and optimization. You will oversee a wide range of activities, including online store management, affiliate marketing, live streaming, and more.

Key Responsibilities

E-commerce Strategy & Planning:

• Develop and execute comprehensive e-commerce strategies to drive online sales growth and achieve business objectives.
• Conduct market research and competitive analysis to identify opportunities and optimize our online presence.
• Set key performance indicators (KPIs) and track progress towards achieving e-commerce goals.

Online Store Management:

• Oversee the day-to-day operations of our online store(s), including product listings, pricing, promotions, and inventory management.
• Ensure a seamless and user-friendly online shopping experience for customers.
• Optimize website design and functionality for conversions and customer satisfaction.

Affiliate Marketing:

• Develop and manage affiliate marketing programs to expand reach and drive traffic to our online store.
• Recruit, onboard, and manage affiliate relationships.
• Track affiliate performance and optimize campaigns for maximum ROI.

Live Streaming:

• Plan and execute engaging live streaming events to showcase products, interact with customers, and drive sales.
• Collaborate with marketing and creative teams to produce high-quality live streaming content.
• Analyze live streaming performance and identify areas for improvement.

Customer Experience:

• Manage customer inquiries and resolve issues effectively and efficiently.
• Implement strategies to improve customer satisfaction and loyalty.
• Collect and analyze customer feedback to inform business decisions.

Team Management:

• Lead and mentor a team of e-commerce specialists (if applicable).
• Delegate tasks effectively and provide clear instructions and deadlines.
• Foster a positive and collaborative team environment.

Other Duties Assigned:

• Stay abreast of the latest e-commerce trends and technologies.
• Conduct market research and competitive analysis.
• Prepare reports and presentations on e-commerce performance.

Qualifications

• Bachelor's degree in Marketing, Business, E-commerce, or a related field.
• 3-5 years of experience in e-commerce management or a related role
• Proven experience in developing and executing successful e-commerce strategies.
• Strong understanding of online marketing channels, including SEM, social media marketing, and CRM.
• Experience with e-commerce platforms (e.g., Shopee, TikTokShop), affiliate marketing programs and platforms, and live streaming platforms (e.g., Facebook Live, Instagram Live, TikTok Live).
• Excellent analytical and problem-solving skills with the ability to analyze data and draw insights.
• Strong project management and organizational skills.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving skills.
• Professional English proficiency is a must.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Benefits

• Competitive salary and bonus structure
• Comprehensive health and social insurance (including full employer contributions)
• Month-13 salary
• Year-end bonus (based on company & individual performance)
• 3-day sick leave without documents submission
• Grab service for business-related travels
• Professional development opportunities

Brancher.X Vietnam
–formerly Havas Vietnam – is looking for an experienced
Social Commerce Manager
to lead and scale performance-driven social commerce campaigns.

In this role, you will act as the strategic partner to clients, managing relationships, driving campaign performance, and leading a cross-functional team across KOL/KOC marketing, livestream shopping, affiliate networks, and short-form content.

Key Responsibilities

1. Client & Account Leadership

• Act as the main client partner for social commerce projects, ensuring objectives are met and exceeded.
• Lead client communications, manage expectations, and identify upsell/cross-sell opportunities.
• Translate client business goals into actionable campaign strategies.

2. Campaign Strategy & Execution

• Lead end-to-end execution of social commerce campaigns (planning → execution → optimization).
• Manage influencer/KOL booking, livestream production, affiliate operations, and content seeding.
• Align content and messaging with brand strategy to maximize conversion and ROI.

3. Team & Vendor Management

• Lead and mentor account executives/coordinators in daily operations.
• Collaborate with internal teams (Media, Creative, Affiliate, Production) and external vendors (KOLs, studios, platforms).
• Supervise UGC production, livestream hosts, and influencer deliverables to ensure quality and performance.

4. Performance Tracking & Reporting

• Oversee campaign monitoring via affiliate dashboards, Google Sheets, Trello/Notion, CRM tools.
• Own KPI tracking (conversion, ROI, GMV, CTR, engagement, etc.) and generate actionable insights.
• Provide data-driven optimization recommendations to both clients and internal teams.

Qualifications & Experience

• 4–6 years of experience in digital marketing, social commerce, or influencer/KOL marketing, with at least 2 years in an account management or client-facing role.
• Proven track record in managing large-scale influencer/affiliate campaigns and mega livestream sales events.
• Strong understanding of TikTok Shop, Shopee, Lazada, affiliate ecosystems, and short-form video trends.
• Skilled in project management, stakeholder handling, and cross-team coordination.
• Data-driven mindset with solid knowledge of performance marketing KPIs.
• Excellent communication & presentation skills (English proficiency preferred).

Who You Are

• A strategic executor with a proactive, entrepreneurial mindset.
• Passionate about digital commerce and creator economy.
• Agile and solution-oriented, able to thrive in a high-pressure, fast-paced environment.
• Experienced in agency or e-commerce businesses, comfortable managing multiple accounts simultaneously.

Why Join Us?

• Shape the future of social-driven commerce with pioneering campaigns.
• Work with top regional brands and influential creators.
• Fast-track career growth in an entrepreneurial, high-performance environment.
• Competitive compensation, exposure to leadership, and hands-on experience with breakthrough campaigns.

• Develop and implement the overall e-commerce strategy.
• Manage and optimize the company's online store, ensuring a user-friendly experience.
• Plan and execute digital marketing campaigns to drive traffic and sales.
• Analyze e-commerce performance metrics and identify areas for improvement.
• Oversee product merchandising, pricing, and promotional activities.
• Manage online inventory and coordinate with fulfillment and logistics teams.
• Ensure excellent customer service standards are met across all online touchpoints.
• Stay up-to-date with e-commerce trends and best practices.
• Manage relationships with third-party e-commerce platforms and vendors.
• Lead and mentor the e-commerce team (if applicable).

• Bachelor's degree in Marketing, Business, E-commerce, or a related field.
• 5+ years of experience in e-commerce management or a similar role within online retail.
• Proven track record of driving online sales growth and optimizing conversion rates.
• In-depth knowledge of e-commerce platforms (e.g., Shopify, Magento), digital marketing tools, and analytics.
• Strong understanding of SEO, SEM, social media marketing, and email marketing.
• Excellent analytical and problem-solving skills.
• Strong leadership and team management abilities.
• Exceptional communication and interpersonal skills.
• Ability to work independently and manage multiple priorities in a remote setting.
• Experience with online merchandising and customer experience optimization.

• Manage the day-to-day operations of the e-commerce website and online marketplaces.
• Develop and implement strategies to increase online sales and conversion rates.
• Oversee product listings, pricing, and inventory management for online channels.
• Plan and execute digital marketing campaigns, including SEO, SEM, social media, and email marketing.
• Analyze website traffic, sales data, and customer behavior to identify trends and insights.
• Ensure a high-quality user experience across all e-commerce touchpoints.
• Manage customer service inquiries and resolve issues related to online orders.
• Collaborate with the marketing team to develop promotional activities and content.
• Stay up-to-date with e-commerce trends, technologies, and best practices.
• Manage relationships with third-party e-commerce service providers.

• Develop and execute the overall e-commerce strategy to drive sales and profitability.
• Manage and optimize the e-commerce website, ensuring a user-friendly and engaging experience.
• Oversee online marketing campaigns, including SEO, SEM, social media, and email marketing, to drive traffic and conversions.
• Analyze sales data, website traffic, and customer behavior to identify trends and opportunities.
• Manage product listings, pricing, and promotions to maximize sales performance.
• Ensure efficient order fulfillment and inventory management processes.
• Develop and implement customer service strategies to enhance customer satisfaction and loyalty.
• Collaborate with IT to ensure website functionality and security.
• Stay up-to-date with e-commerce best practices and emerging technologies.
• Manage the e-commerce budget and report on key performance indicators (KPIs).

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 6 years of experience in e-commerce management and strategy.
• Proven track record of driving online sales growth and improving conversion rates.
• Experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
• Strong understanding of digital marketing channels and analytics tools.
• Excellent analytical, problem-solving, and strategic thinking skills.
• Strong leadership and project management abilities.
• Excellent communication and interpersonal skills.
• Experience in managing online marketplaces is a plus.