1 332 E Commerce Operations jobs in Vietnam

About the company:
Adecco's Client is a signature green-branded tech company runs one of Southeast Asia's most popular super apps. It brings together ride-hailing, food delivery, and digital payments—all in one place—making everyday life easier for millions of people across the region. Whether it's getting a ride, ordering a meal, or paying bills, the app helps users do it all from their phones, while also supporting local drivers, merchants, and businesses.

Workplace:
Mapletree Business Center, Nguyen Van Linh Street, District 7, HCMC

Responsibilities:

• Drive the development and execution of GFIN marketing and communication initiatives, with a focus on optimizing user experience within the app.
• Manage and maintain marketing assets across in-app and foundational platforms, ensuring accurate setup and continuous performance tracking.
• Coordinate with teams across Marketing, Finance, and Warehouse to ensure seamless product lifecycle management—from launch to post-sale operations.
• Generate and oversee operational documentation such as purchase orders, vendor transaction reports, invoices, and inventory audits.
• Partner with the Marketing team to craft compelling product content and visuals, while analyzing customer engagement metrics and campaign effectiveness.
• Contribute to operational improvement projects, including automation efforts aimed at streamlining workflows and reducing manual tasks.
• Provide customer support as needed, addressing inquiries and resolving issues to maintain service quality.
• Handle general administrative duties and support the Operations Manager in day-to-day team coordination.

Requirements:

• Bachelor's degree, preferably in Commerce, Business Administration, or a related field.
• From 1 to 2 years of experience in Fintech, e-Commerce, lending operations, or marketing operations.
• Solid understanding of operational workflows, SOPs, and risk management in product lifecycle and post-sale processes.
• Proficiency in Microsoft Excel and Office tools; data-driven mindset with attention to detail.
• Familiarity with key operational metrics such as NPS, operational risks, and campaign performance indicators.
• Strong organizational skills with a high level of accuracy and meticulousness in repetitive tasks.
• Agile and proactive in identifying and solving operational inefficiencies; comfortable working in a fast-paced environment.
• Excellent communication and teamwork skills; able to collaborate effectively across departments.

Benefits:

• Salary: 13,600,000 Gross
• Monthly flexible voucher (300,000 VND)
• Full SHUI insurance + annual health check
• 12 annual leave days
• Laptop provided
• Work in an innovative & inclusive culture

About Us:

AIRR Labs
is a fast-growing
E-commerce & Social Commerce
company building lasting connections between brands and consumers in Southeast Asia. We provide a full suite of solutions that enable brands to bring their unique stories to life across online customer journey.

Responsibilities:

Sales Operations Implementation

• Prepare, register, and manage seasonal/monthly campaigns, promotional schemes, and activities on e-commerce platforms in alignment with brand plans.
• Follow livestream sessions, set up promotions and stock.

Inventory and Order Management

• Manage sales order processing, fulfillment, and delivery logistics to ensure timely and accurate completion.
• Regularly check order information in the system to monitor delivery status.
• Handle customer return and refund requests by coordinating with relevant teams to inspect product conditions and process accordingly.
• Monitor inventory levels and prepare stock for upcoming campaigns.

Customer Engagement

• Manage customer interactions via chat across assigned brands on platforms such as Shopee, Lazada, and TikTok.
• Handle inquiries, provide effective solutions within defined timelines, and ensure follow-up for resolution.
• Maintain high levels of customer satisfaction and deliver professional support.
• Collaborate with E-commerce Associates to develop product knowledge for accurate customer responses.

Merchandise execution

• Brief, check, and ensure all onsite visibility elements (e.g., banners, Shop-in-Shop, thumbnails, CPAS, affiliate, and other visibility packages) are executed effectively and on time.
• Set up and quality-check onsite materials according to campaign timelines.

Report & process optimization

• Prepare regular performance reports and conduct market research as required.

Collaboration

• Work closely with cross-functional teams to ensure smooth operations and alignment with business objectives.
• Support the team with other relevant tasks as needed.

Requirement:

• Bachelor's degree in Business Administration, Marketing, or a related field. Final-year students or recent graduates are welcome to apply.
• Strong commercial mindset, attention to detail, adaptability, and problem-solving skills.
• Understanding of consumer behavior and interest in the e-commerce industry.
• Basic data analysis skills using Excel/Google Sheets (e.g., pivot tables, charts) preferred.
• Excellent verbal and written communication skills.
• Ability to commit to a full-time internship schedule.

Job description

COMPANY: eCintel

LOCATION: Ho Chi Minh City, Vietnam

REPORTS TO: Marketing & E-commerce Director

ABOUT eCINTEL

eCintel is a US-based company specializing in premium outdoor and indoor furniture sales through online channels. We serve customers across the United States with a focus on quality products and exceptional digital experiences.

JOB DESCRIPTION 1: E-COMMERCE & OPERATIONS COORDINATOR

ABOUT THE ROLE

We're seeking a detail-oriented E-commerce & Content Coordinator to support our daily e-commerce operations and content production. This role combines hands-on Shopify management with creative content coordination, making it perfect for someone who enjoys both technical and creative aspects of e-commerce.

KEY RESPONSIBILITIES

E-commerce Operations Management (40%)

• Execute daily Shopify,Amazon,Home Depot,Wayfair,etc. store operations including product uploads, inventory updates, and pricing management
• Update website content, banners, and landing pages for sales events
• Coordinate product launches and promotional campaigns across multiple channels
• Monitor store performance metrics, report and identify optimization opportunities

Content Production Support (30%)

• Process and organize product data, images, and descriptions
• Managing social media content calendars across Instagram, TikTok, Facebook, and Pinterest
• Maintain SEO tags content to maximize reach across different channels

Project Coordination & Administration (20%)

• Use project management tools to report, track tasks and deadlines
• Create simple reports on sales performance and inventory levels

Cross-functional Support (10%)

• Handle basic customer inquiries and order-related issues

REQUIRED SKILLS

• 2-3 years experience in e-commerce, digital marketing, or related fields
• Solid understanding of Shopify or similar e-commerce platforms
• Strong attention to detail and data accuracy
• Good English communication skills (written and verbal)
• Proficient in Google Sheets/Excel for data management
• Experience with content creation tools (e.g Canva, Adobe Illustrator, Midjourney, etc.) and social media management
• Basic understanding of e-commerce operations and customer journey
• Ability to multitask and prioritize daily tasks effectively
• Problem-solving mindset and willingness to learn

BONUS SKILLS

• Experience with international/US market e-commerce (Amazon, Target, Walmart online practices)
• Knowledge of inventory management systems (Shopify)
• Basic HTML/CSS for minor website adjustments

WHAT WE OFFER

• Join a globally connected team working on exciting projects across regions.
• A creative, flexible work environment
• Direct training on US market strategies and consumer insights
• Competitive salary with quarterly performance-based bonus.
• Long-term opportunity for growth in a dynamic, design-forward industry.

IMPORTANT NOTES

• Understanding of US customer service expectations (fast response, friendly tone, solution-oriented)

HOW TO APPLY

Interested candidates should email your CV to stating the position title (eCintel - Applying role: E-commerce & Content Coordinator or Digital Content & Marketing Assistant – Full name) in the subject line of the email.

Submit your CV along with:

• Examples of content/campaigns you've created (International Market)
• Any experience working with US clients or brands

Only short-listed candidates will be contacted

Application Deadline: October 30th, 2025

About the company: Adecco's Client is a signature green-branded tech company runs one of Southeast Asia's most popular super apps. It brings together ride-hailing, food delivery, and digital payments—all in one place—making everyday life easier for millions of people across the region. Whether it's getting a ride, ordering a meal, or paying bills, the app helps users do it all from their phones, while also supporting local drivers, merchants, and businesses.

Workplace:
Mapletree Business Center, Nguyen Van Linh Street, District 7, HCMC

Work schedule:
Monday to Friday, 9:00 AM — 6:00 PM

Responsibilities:

• Drive the development and execution of GFIN marketing and communication initiatives, with a focus on optimizing user experience within the app.
• Manage and maintain marketing assets across in-app and foundational platforms, ensuring accurate setup and continuous performance tracking.
• Coordinate with teams across Marketing, Finance, and Warehouse to ensure seamless product lifecycle management—from launch to post-sale operations.
• Generate and oversee operational documentation such as purchase orders, vendor transaction reports, invoices, and inventory audits.
• Partner with the Marketing team to craft compelling product content and visuals, while analyzing customer engagement metrics and campaign effectiveness.
• Contribute to operational improvement projects, including automation efforts aimed at streamlining workflows and reducing manual tasks.
• Provide customer support as needed, addressing inquiries and resolving issues to maintain service quality.
• Handle general administrative duties and support the Operations Manager in day-to-day team coordination.

Requirements:

• Bachelor's degree, preferably in Commerce, Business Administration, or a related field.
• From 1 to 2 years of experience in Fintech, e-Commerce, lending operations, or marketing operations.
• Solid understanding of operational workflows, SOPs, and risk management in product lifecycle and post-sale processes.
• Proficiency in Microsoft Excel and Office tools; data-driven mindset with attention to detail.
• Familiarity with key operational metrics such as NPS, operational risks, and campaign performance indicators.
• Strong organizational skills with a high level of accuracy and meticulousness in repetitive tasks.
• Agile and proactive in identifying and solving operational inefficiencies; comfortable working in a fast-paced environment.
• Excellent communication and teamwork skills; able to collaborate effectively across departments.

Benefits:

• Salary: Up to 13,600,000 Gross
• Monthly flexible voucher (300,000 VND)
• Full SHUI insurance + annual health check
• 12 annual leave days
• Laptop provided
• Work in an innovative & inclusive culture

Are you excited to kickstart your career in e-commerce and gain hands-on experience in a fast-paced, dynamic industry? Join us as an E-Commerce Operations Intern and immerse yourself in the world of online business. We are looking for someone with a can-do attitude, a willingness to learn, and a passion for making an impact. This is your opportunity to grow, develop essential skills, and work alongside experienced professionals who will mentor and guide you throughout your journey.

IF YES.

We cordially invite you to promptly participate in an enticing prospect of 6-month, full-time employment opportunity as an E-Commerce Operations Intern with our dynamic Ecom team that brings you a unique opportunity to learn on the job with the following responsibilities:

1.Platform - Enabler Coordination:

• Collaborate with the commercial team to streamline marketing contract reviews, expedite the liquidation process, and ensure accurate data validation. Comprehensive training will be provided to help you succeed in these tasks.

2.Contract Management:

• Work with enablers such as OnPoint and Tiki to manage contracts and support smooth monthly operations.

3.Data Accuracy Checks:

• Assist in reviewing and validating reconciliation reports to ensure data accuracy and consistency.

4.Documentation & Paperwork:

• Handle essential documents for monthly reconciliations, working closely with both internal and external stakeholders to ensure timely completion.

5.Media Budget Management:

• Learn to support the team in managing and topping up media budgets for platform advertising campaigns.

6.Ad-hoc Support
:

• Provide administrative and operational support for various projects, ensuring seamless execution and coordination across teams.

An ideal candidate who will have:

1.Education:

• Third-year or final-year students pursuing a degree in Business Administration, Marketing, or a related field.

2.Skills & Competencies:

• Strong attention to detail with analytical and problem-solving skills.
• Effective communication skills in both English and Vietnamese.
• Basic proficiency in Microsoft Excel and PowerPoint (training will be provided as needed).
• Eagerness to learn, adapt to new challenges, and work in a fast-paced environment.
• A proactive team player with a collaborative mindset.

3.Motivation:

• Open to training and eager to adapt to new challenges.
• A passion for e-commerce and digital marketing.

Why Join Us?

• Learning Opportunities
  : Receive mentorship and hands-on training from experienced professionals who are committed to helping you grow.
• Real-world Experience
  : Get involved in critical E-commerce processes and work with leading platforms like Shopee, Lazada, and TikTok Shop.
• Skill Development:
  Build a solid foundation in operations, data analysis, and project management to jumpstart your career.
• Supportive Environment:
  Be part of a welcoming and collaborative team that values innovation and creativity.
• Real exposure to a FMCG dynamic, international working environment
• Internship allowance
• Meal allowance
• Accident insurance

About the company:
Adecco's Client is a signature green-branded tech company runs one of Southeast Asia's most popular super apps. It brings together ride-hailing, food delivery, and digital payments—all in one place—making everyday life easier for millions of people across the region. Whether it's getting a ride, ordering a meal, or paying bills, the app helps users do it all from their phones, while also supporting local drivers, merchants, and businesses.

Workplace:
CMC, District 7, HCMC

Salary:
13,600,000 Gross

Responsibilities:

• Drive the development and execution of marketing and communication initiatives, with a focus on enhancing in-app user experience.
• Manage and maintain marketing assets across in-app and foundational platforms, ensuring accurate setup and continuous performance tracking.
• Provide customer support as needed, addressing inquiries and resolving issues to maintain service quality.
• Generate and oversee operational documentation such as purchase orders, vendor transaction reports, invoices, and inventory audits.
• Collaborate with cross-functional teams (Marketing, Finance, Warehouse) to ensure smooth end-to-end product lifecycle management—from launch to post-sale support.
• Partner with the Marketing team to craft compelling product content and visuals, while analyzing customer engagement metrics and campaign effectiveness.
• Contribute to operational improvement projects, including automation efforts aimed at streamlining workflows and reducing manual tasks.
• Handle general administrative duties and support the Operations Manager in day-to-day team coordination.

Requirements:

• 1 to 2 years of experience in fintech, e-commerce, lending operations, marketing operations, or other related industries.
• Strong Excel skills: formulas, pivot tables, macros,.
• Solid understanding of operational workflows, SOPs, and risk management in product lifecycle and post-sale processes.
• Familiarity with key operational metrics such as NPS, operational risks, and campaign performance indicators.
• Strong organizational skills with a high level of accuracy and meticulousness in repetitive tasks.
• Agile and proactive in identifying and solving operational inefficiencies; comfortable working in a fast-paced environment.
• Excellent communication and teamwork skills; able to collaborate effectively across departments.
• Good English communication.

Benefits:

• Salary: Up to 13,600,000 Gross
• Monthly flexible voucher (300,000 VND)
• Full SHUI insurance + annual health check
• 12 annual leave days
• Laptop provided
• Work in an innovative & inclusive culture

Fonecyc was established in 2015, providing online and offline sales and after-sales services across multiple countries for many renowned Chinese brands. We are a company offering end-to-end platforms and network functions, aiming to build sustainable and long-lasting e-commerce businesses for leading global brands, retailers, and suppliers.

Job Description:

• Develop Annual/Quarterly/Monthly sales plans for the company's products on e-commerce platforms such as TikTok, Shopee, Lazada, Tiki, and other online sales channels. Create inventory plans based on sales targets, monitor stock levels, and supervise real-time inventory management.
• Analyze the market and competitors in the Technology, Smartphone, and Smart Home industries. Develop promotional plans and sales strategies, and implement marketing campaigns on e-commerce platforms. Proficient in methods to drive traffic and improve operational strategies to increase traffic and sales.
• Responsible for uploading and optimizing content and product images based on sales data and return reports, aiming to enhance the shopping experience, Conversion Rate (CR), Average Order Value (AOV), and maximize profit. Execute and optimize promotional, advertising, and after-sales service plans.
• Identify appropriate advertising times and formats based on campaign results, keep up with trend parameters, and optimize plans accordingly.
• Regularly compile sales performance metrics such as GMV, ACOS, ROAS, CR, Margin, inventory data, and traffic statistics. Adjust sales strategies to ensure turnover rates and maintain safe inventory levels.
• Opportunity to work with top technology brands such as Realme, TpLink, etc.

Job Requirements:

• Proficient in both Vietnamese and English with fluent communication and clear writing skills for effective collaboration.
• At least 2 years of experience managing e-commerce stores, especially on TikTok, Tiki, Lazada, and familiarity with platform regulations. Preference is given to candidates with experience in the 3C (Computer, Communication, Consumer Electronics) industry.
• Strong logical thinking and data analysis skills.
• Highly motivated with a strong sense of teamwork.

Benefit:

• Competitive Salary & Bonus: Attractive salary, performance-based bonuses, and commissions.
• Career Growth: Clear promotion opportunities and professional development.
• Training Programs: Regular training to enhance skills in e-commerce and marketing.
• Dynamic Environment: Young, creative, and professional workplace.
• Paid Leave: Annual leave and public holidays.

Location:
7A/112 Thanh Thai, Dien Hong ward, HCMC

Working hours:
Monday to Friday (Saturday every other week)

• Morning: 8:30 AM - 12:30 PM

• Afternoon: 2:00 PM - 6:00 PM

Company Description

Fonecyc was established in 2015, providing online and offline sales and after-sales services across multiple countries for many renowned Chinese brands. We are a company offering end-to-end platforms and network functions, aiming to build sustainable and long-lasting e-commerce businesses for leading global brands, retailers, and suppliers.

Role Description

• Develop Annual/Quarterly/Monthly sales plans for the company's products on e-commerce platforms such as TikTok, Shopee, Lazada, Tiki, and other online sales channels. Create inventory plans based on sales targets, monitor stock levels, and supervise real-time inventory management.
• Analyze the market and competitors in the Technology, Smartphone, and Smart Home industries. Develop promotional plans and sales strategies, and implement marketing campaigns on e-commerce platforms. Proficient in methods to drive traffic and improve operational strategies to increase traffic and sales.
• Responsible for uploading and optimizing content and product images based on sales data and return reports, aiming to enhance the shopping experience, Conversion Rate (CR), Average Order Value (AOV), and maximize profit. Execute and optimize promotional, advertising, and after-sales service plans.
• Identify appropriate advertising times and formats based on campaign results, keep up with trend parameters, and optimize plans accordingly.
• Regularly compile sales performance metrics such as GMV, ACOS, ROAS, CR, Margin, inventory data, and traffic statistics. Adjust sales strategies to ensure turnover rates and maintain safe inventory levels.
• Opportunity to work with top technology brands such as Realme, TpLink, etc.

Job Requirements:

• Proficient in both Vietnamese and English with fluent communication and clear writing skills for effective collaboration.
• At least 2 years of experience managing e-commerce stores, especially on TikTok, Tiki, Lazada, and familiarity with platform regulations. Preference is given to candidates with experience in the 3C (Computer, Communication, Consumer Electronics) industry.
• Strong logical thinking and data analysis skills.
• Highly motivated with a strong sense of teamwork.

Benefit:

• Competitive Salary & Bonus: Attractive salary, performance-based bonuses, and commissions.
• Career Growth: Clear promotion opportunities and professional development.
• Training Programs: Regular training to enhance skills in e-commerce and marketing.
• Dynamic Environment: Young, creative, and professional workplace.
• Paid Leave: Annual leave and public holidays.

Location:
7A/112 Thanh Thai, Dien Hong ward, HCMC

Working time:
From Monday to Friday (Saturday every other week)

Morning: 8:30 AM - 12:30 PM

Afternoon: 2:00 PM - 6:00 PM

• Manage the day-to-day operations of the e-commerce platform, ensuring optimal performance and user experience.
• Oversee inventory management, including stock levels, forecasting, and procurement to prevent stockouts and minimize overstock.
• Coordinate order fulfillment processes, including picking, packing, shipping, and returns, to ensure timely and accurate delivery.
• Develop and maintain relationships with third-party logistics (3PL) providers and shipping carriers.
• Implement and manage efficient warehousing and storage solutions.
• Monitor key performance indicators (KPIs) for e-commerce operations, such as conversion rates, average order value, shipping times, and customer satisfaction.
• Analyze operational data to identify areas for improvement and implement solutions.
• Manage customer service inquiries and escalations, ensuring prompt and effective resolution.
• Develop and implement policies and procedures to streamline operations and enhance efficiency.
• Collaborate with marketing and sales teams to ensure alignment with promotional activities and product launches.
• Stay up-to-date with e-commerce trends, technologies, and best practices.
• Manage the e-commerce budget and control operational costs.
• Ensure compliance with all relevant regulations and e-commerce policies.
• Lead and mentor a remote team of operations specialists.
• Continuously evaluate and improve the overall online customer journey.

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Proven experience (e.g., 5+ years) in e-commerce operations management.
• Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
• Expertise in inventory management, order fulfillment, and supply chain logistics.
• Experience working with 3PL providers and shipping carriers.
• Proficiency in data analysis and reporting tools.
• Excellent leadership, team management, and communication skills, essential for a remote role.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Familiarity with CRM and ERP systems is a plus.
• Knowledge of digital marketing principles as they relate to e-commerce is beneficial.
• Detail-oriented with a focus on customer satisfaction.