241 E Commerce Operations jobs in Vietnam
E-commerce Operations Manager
60000 Phan Thiet, Binh Thuan
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Our client is seeking a highly organized and efficient Remote E-commerce Operations Manager to oversee all aspects of their online sales operations. This fully remote position requires a strategic thinker with a strong understanding of e-commerce logistics, inventory management, and order fulfillment. You will be responsible for ensuring a smooth and seamless customer experience from order placement to delivery. Key duties include managing the e-commerce platform, optimizing website performance, and implementing strategies to improve conversion rates and customer satisfaction. You will oversee inventory levels, manage supplier relationships, and coordinate with third-party logistics providers to ensure timely and accurate order fulfillment. The ideal candidate will have proven experience in e-commerce operations, strong analytical skills, and proficiency with e-commerce management software. You will be responsible for monitoring key operational metrics, identifying bottlenecks, and implementing process improvements to enhance efficiency. Excellent communication and problem-solving skills are essential for coordinating with internal teams and external partners. This role demands a proactive approach to problem-solving and a commitment to continuous improvement in the fast-paced world of online retail. Experience in managing a remote team and a solid understanding of digital marketing principles relevant to e-commerce are highly valued.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage day-to-day e-commerce operations, including website maintenance and order processing.
- Oversee inventory management and ensure accurate stock levels.
- Coordinate with third-party logistics (3PL) providers for efficient order fulfillment and shipping.
- Monitor and analyze key e-commerce performance metrics (e.g., conversion rates, AOV, fulfillment times).
- Implement strategies to improve website user experience and optimize conversion rates.
- Manage supplier relationships and ensure timely procurement of goods.
- Develop and implement operational policies and procedures to enhance efficiency.
- Handle customer service inquiries related to orders, shipping, and returns.
- Ensure compliance with e-commerce regulations and best practices.
- Identify and implement process improvements to streamline operations and reduce costs.
Qualifications:
- Proven experience in e-commerce operations management.
- Strong understanding of online retail, order fulfillment, and inventory management.
- Proficiency with e-commerce platforms (e.g., Shopify, Magento) and related tools.
- Excellent analytical, problem-solving, and organizational skills.
- Experience with third-party logistics (3PL) providers.
- Strong communication and interpersonal skills, with the ability to manage remote teams.
- Familiarity with digital marketing principles relevant to e-commerce.
- Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
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E-commerce Operations Manager
900000 Can Tho , Can Tho
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Our client is seeking a highly motivated and detail-oriented E-commerce Operations Manager to join their team in a fully remote capacity. This role is critical to the success of their online retail operations, ensuring seamless order fulfillment, inventory management, and customer satisfaction. You will be responsible for managing the day-to-day operations of the e-commerce platform, from website maintenance to processing orders and handling customer inquiries. Key responsibilities include optimizing the online customer journey, managing third-party logistics providers, and ensuring accurate and timely inventory updates. The ideal candidate will have a strong understanding of e-commerce best practices, experience with e-commerce platforms (e.g., Shopify, WooCommerce), and proficiency in online marketing tools. Excellent analytical and problem-solving skills are required to identify and address any operational bottlenecks. You will collaborate with marketing, customer service, and technology teams to ensure a cohesive and efficient online experience. Experience in managing inventory, coordinating shipping, and processing returns is essential. This role requires a strategic thinker who can identify opportunities for process improvement and drive efficiency in online sales operations. You will be instrumental in scaling our e-commerce business and enhancing our digital presence. If you are a proactive and organized professional with a passion for e-commerce and a desire to excel in a remote work environment, we encourage you to apply. Take charge of our online operations and contribute to our growth from anywhere.
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E-commerce Operations Manager
530000 Thuy Van
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Our client is looking for a highly organized and strategic E-commerce Operations Manager to oversee their online retail operations. This role is essential for ensuring a seamless and efficient customer experience from product listing to delivery. You will be responsible for managing all aspects of the e-commerce platform, including website maintenance, product catalog management, inventory control, order fulfillment, and customer service. Your duties will involve optimizing website performance, implementing conversion rate optimization (CRO) strategies, and managing third-party logistics providers. You will also lead the development and execution of social media commerce strategies, ensuring brand consistency and driving sales through social channels. This position requires a strong understanding of e-commerce best practices, digital marketing principles, and supply chain management. Excellent analytical and problem-solving skills are essential, along with proficiency in e-commerce platforms (e.g., Shopify, Magento) and analytics tools. You will collaborate with marketing, sales, and customer support teams to achieve business goals. The ideal candidate will have a proven track record in e-commerce management, with a minimum of 5 years of experience. Strong leadership and team management skills are required, as you will be guiding a dedicated operations team. A Bachelor's degree in Business Administration, Marketing, or a related field is preferred. If you are passionate about driving online growth, optimizing operational efficiency, and creating exceptional customer experiences, we invite you to apply for this exciting opportunity.
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2
E-commerce Operations Manager
55000 Hoa Sơn
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Our client is searching for an experienced and detail-oriented E-commerce Operations Manager to oversee and optimize their online sales channels. This role is based in the vibrant city of Da Nang and offers a hybrid work model, blending remote flexibility with essential in-office collaboration. You will be responsible for managing the day-to-day operations of the e-commerce platform, ensuring a seamless customer experience from browsing to fulfillment. Key responsibilities include inventory management, order processing, shipping and logistics coordination, and customer service oversight. You will work closely with marketing teams to align operational efforts with promotional campaigns, ensuring product availability and timely delivery. The ideal candidate will have a strong understanding of e-commerce platforms, supply chain management, and digital marketing principles. You should be proficient in using e-commerce management software, CRM systems, and analytics tools to track performance and identify areas for improvement. Excellent problem-solving skills and the ability to manage multiple tasks in a fast-paced environment are crucial. You will also be involved in analyzing sales data, identifying trends, and developing strategies to increase conversion rates and customer retention. The ability to manage relationships with third-party logistics providers and vendors is also essential. This role requires a proactive approach to identifying and resolving operational bottlenecks, ensuring the efficient and effective functioning of the online store. You will play a critical role in driving sales growth and customer satisfaction through superior operational execution. Join our client to contribute to their growing online presence and shape the future of their e-commerce operations.
Key Responsibilities:
Key Responsibilities:
- Manage and optimize the e-commerce platform's daily operations.
- Oversee inventory management, order processing, and fulfillment.
- Coordinate shipping and logistics with third-party providers.
- Ensure a high level of customer service and support.
- Collaborate with marketing on promotional activities and campaigns.
- Analyze sales data and website performance metrics.
- Identify and implement improvements to the e-commerce workflow.
- Manage relationships with suppliers and vendors.
- Monitor website functionality and ensure a seamless user experience.
- Stay updated on e-commerce best practices and emerging trends.
- Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.
- 3+ years of experience in e-commerce operations management.
- Proven experience with e-commerce platforms (e.g., Shopify, Magento).
- Strong understanding of inventory management and logistics.
- Proficiency in e-commerce analytics and reporting tools.
- Excellent problem-solving and organizational skills.
- Strong communication and interpersonal abilities.
- Experience managing hybrid work environments is a plus.
This advertiser has chosen not to accept applicants from your region.
3
E-commerce Operations Specialist
530000 Hoa Sơn
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Our client is seeking a dedicated and detail-oriented E-commerce Operations Specialist to join their fully remote team. This role is perfect for an individual passionate about online retail and committed to ensuring seamless customer experiences through efficient operations. You will play a pivotal role in managing and optimizing the day-to-day activities of the company's e-commerce platform. Key responsibilities include overseeing order processing, inventory management, shipping logistics, and customer service inquiries related to operations. You will be responsible for ensuring that products are accurately listed online, inventory levels are maintained, and orders are fulfilled promptly and efficiently. This includes coordinating with third-party logistics providers, monitoring shipping performance, and resolving any fulfillment issues that may arise. The ideal candidate will have experience with e-commerce platforms, strong analytical skills to track key operational metrics, and excellent communication abilities to liaise with internal teams and external partners. Proficiency in inventory management software and a good understanding of online marketing principles are advantageous. You should be a self-starter, capable of working autonomously in a remote environment, and possess a keen eye for detail. We are looking for someone who can identify and implement process improvements to enhance efficiency and customer satisfaction. This is a fantastic opportunity to contribute to a growing online business and to develop your career in e-commerce operations. Your role will be instrumental in ensuring customer satisfaction by guaranteeing timely delivery and accurate order fulfillment. The ability to troubleshoot operational challenges and to proactively manage inventory and shipping workflows will be key. You will be working with a dynamic and supportive remote team, contributing to the company's online success. The focus will be on refining and streamlining all aspects of the online sales process, from customer purchase to final delivery. Join us to help shape the future of online retail operations.
Responsibilities:
Responsibilities:
- Manage and optimize e-commerce order fulfillment processes.
- Oversee inventory management, ensuring accuracy and availability.
- Coordinate shipping and logistics with third-party carriers and suppliers.
- Monitor and resolve customer inquiries related to orders, shipping, and returns.
- Ensure product listings on the e-commerce platform are accurate and up-to-date.
- Analyze key operational metrics and identify areas for improvement.
- Implement process improvements to enhance efficiency and customer satisfaction.
- Collaborate with marketing and sales teams to ensure smooth campaign execution.
- Manage returns and exchanges efficiently.
- Stay informed about e-commerce best practices and industry trends.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 3 years of experience in e-commerce operations or a related field.
- Experience with e-commerce platforms (e.g., Shopify, Magento) and order management systems.
- Proficiency in inventory management software.
- Strong understanding of online retail workflows and logistics.
- Excellent analytical and problem-solving skills.
- Effective communication and interpersonal skills.
- Ability to work independently and manage time effectively in a remote setting.
- Detail-oriented and highly organized.
- Customer-focused approach.
This advertiser has chosen not to accept applicants from your region.
4
E-commerce Operations Specialist
53000 Thuy Van
WhatJobs
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WhatJobs is seeking a meticulous and results-driven E-commerce Operations Specialist to join our vibrant team in **Hue, Thua Thien–Hue, VN**. This fully remote position is ideal for individuals passionate about online retail and digital marketplaces, with a keen eye for detail and a knack for process optimization. You will be instrumental in managing and enhancing the day-to-day operations of our e-commerce platforms, ensuring a seamless customer experience from browsing to delivery.
Key responsibilities include:
Key responsibilities include:
- Managing product listings across various e-commerce channels, ensuring accuracy in descriptions, pricing, and inventory levels.
- Overseeing order fulfillment processes, coordinating with logistics partners to ensure timely and efficient shipping.
- Monitoring website performance, identifying and resolving any technical issues or user experience bottlenecks.
- Analyzing sales data and customer feedback to identify trends, opportunities for improvement, and potential challenges.
- Developing and implementing strategies to optimize conversion rates and customer engagement.
- Managing customer service inquiries and resolving issues related to orders, shipping, and returns.
- Collaborating with marketing teams to ensure smooth execution of online campaigns and promotions.
- Staying updated on e-commerce best practices, platform updates, and industry trends.
- Managing relationships with third-party vendors and service providers.
- Creating and maintaining operational reports for management.
This advertiser has chosen not to accept applicants from your region.
5
E-commerce Operations Specialist
600000 Pleiku, Gia Lai
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Job Description
Our client is seeking a detail-oriented and proactive E-commerce Operations Specialist for a fully remote position. This role is crucial for ensuring the smooth and efficient running of online sales channels and customer engagement initiatives. The specialist will manage daily e-commerce operations, optimize the online customer experience, and contribute to the growth of our digital presence. This is a perfect opportunity for someone passionate about e-commerce and social media, who thrives in a remote work environment.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage day-to-day operations of the e-commerce platform, including product listings, inventory updates, and order processing.
- Monitor and analyze website performance, conversion rates, and customer behavior using analytics tools.
- Develop and implement strategies to improve the online customer journey and user experience.
- Oversee product content, ensuring accuracy, clarity, and compelling presentation.
- Collaborate with marketing teams to execute promotional campaigns and social media strategies.
- Respond to customer inquiries and resolve issues related to online orders and website functionality.
- Identify opportunities for e-commerce growth and efficiency improvements.
- Stay updated on e-commerce trends, best practices, and emerging technologies.
- Manage relationships with third-party e-commerce service providers.
- Prepare reports on sales performance, website traffic, and customer feedback.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field.
- Proven experience (2+ years) in e-commerce operations or online marketing.
- Strong understanding of e-commerce platforms (e.g., Shopify, WooCommerce) and digital marketing tools.
- Excellent analytical skills, with proficiency in web analytics tools (e.g., Google Analytics).
- Experience with social media marketing and community management.
- Strong written and verbal communication skills.
- Exceptional organizational and time management skills.
- Ability to work independently, manage multiple projects, and meet deadlines in a remote setting.
- Detail-oriented with a focus on accuracy and quality.
- Problem-solving aptitude and a customer-centric approach.
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6
E-commerce Operations Manager
87000 Long Xuyen, An Giang
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Job Description
Our client, a dynamic online retailer, is seeking an experienced E-commerce Operations Manager to oversee and optimize their online sales operations in Long Xuyen, An Giang, VN . This role offers a hybrid work model, allowing for a balance between strategic planning and on-site oversight.
The E-commerce Operations Manager will be responsible for managing all aspects of the online sales process, from website performance and inventory management to order fulfillment and customer service. You will identify opportunities to improve operational efficiency, reduce costs, and enhance the overall customer experience. This role requires a strong understanding of e-commerce platforms, supply chain logistics, and digital marketing principles. You will work closely with marketing, IT, and logistics teams to ensure a smooth and profitable online business. Effective leadership, analytical skills, and a proactive approach are essential for success in this role.
Key Responsibilities:
Qualifications:
The E-commerce Operations Manager will be responsible for managing all aspects of the online sales process, from website performance and inventory management to order fulfillment and customer service. You will identify opportunities to improve operational efficiency, reduce costs, and enhance the overall customer experience. This role requires a strong understanding of e-commerce platforms, supply chain logistics, and digital marketing principles. You will work closely with marketing, IT, and logistics teams to ensure a smooth and profitable online business. Effective leadership, analytical skills, and a proactive approach are essential for success in this role.
Key Responsibilities:
- Oversee the day-to-day operations of the e-commerce platform, ensuring smooth functionality and uptime.
- Manage inventory levels and work with suppliers to ensure product availability.
- Coordinate order fulfillment processes, including picking, packing, and shipping.
- Develop and implement strategies to optimize the customer journey from browsing to post-purchase.
- Monitor website performance and troubleshoot any technical issues.
- Analyze sales data and operational metrics to identify trends and areas for improvement.
- Manage relationships with third-party logistics (3PL) providers.
- Ensure compliance with e-commerce regulations and best practices.
- Collaborate with the marketing team on promotional activities and campaigns.
- Implement customer service policies and procedures to ensure high satisfaction levels.
Qualifications:
- Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
- Minimum of 5 years of experience in e-commerce operations or online retail management.
- Proven experience in inventory management, order fulfillment, and logistics.
- Strong knowledge of e-commerce platforms (e.g., Magento, Shopify) and associated tools.
- Excellent analytical and problem-solving skills.
- Proficiency in data analysis and reporting.
- Strong leadership and team management skills.
- Effective communication and interpersonal skills.
- Ability to manage a hybrid work schedule and collaborate across different departments.
- Detail-oriented with a commitment to operational excellence.
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7
E-commerce Operations Specialist
25000 Phuong Son
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Job Description
Join our thriving team as an E-commerce Operations Specialist in Thai Nguyen, Thai Nguyen, VN . This hybrid role offers a unique opportunity to blend remote flexibility with in-person collaboration, focusing on optimizing our online sales channels and enhancing the customer journey. You will be responsible for the day-to-day management of our e-commerce platforms, ensuring smooth order processing, inventory accuracy, and timely fulfillment. Your role will involve analyzing website performance data, identifying areas for improvement, and implementing strategies to boost conversion rates and customer engagement. You'll work closely with marketing teams to ensure product listings are accurate, appealing, and SEO-optimized. Furthermore, you will manage customer inquiries and feedback received through social media and direct channels, providing timely and effective resolutions. This position requires a keen eye for detail, a passion for online retail, and a proactive approach to problem-solving. You will be instrumental in maintaining the operational excellence of our digital storefronts, contributing directly to sales growth and customer satisfaction.
Key Responsibilities:
Key Responsibilities:
- Manage and optimize product listings across all e-commerce platforms.
- Monitor and analyze website traffic, conversion rates, and sales performance.
- Process and track customer orders, ensuring accuracy and efficiency.
- Coordinate with fulfillment centers and logistics partners for timely delivery.
- Respond to customer inquiries and resolve issues across various communication channels.
- Identify and implement strategies to improve the online customer experience.
- Collaborate with marketing teams on promotional campaigns and content creation.
- Maintain accurate inventory levels and manage stock replenishment processes.
- Stay updated on e-commerce trends and best practices.
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in e-commerce operations or online retail.
- Familiarity with e-commerce platforms (e.g., Shopify, Magento) and analytics tools (e.g., Google Analytics).
- Strong understanding of online sales processes and customer service principles.
- Excellent written and verbal communication skills.
- Detail-oriented with strong organizational and time-management abilities.
- Ability to work independently and as part of a team in a hybrid environment.
This advertiser has chosen not to accept applicants from your region.
8
E-commerce Operations Manager
360000 Thai Binh , Thai Binh
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Job Description
Our client is seeking a highly organized and analytical E-commerce Operations Manager to oversee day-to-day operations and optimize online sales processes in Thai Binh, Thai Binh, VN . This role is critical in ensuring a seamless customer experience from browsing to fulfillment. The ideal candidate will have a strong understanding of e-commerce platforms, inventory management, logistics, and digital marketing principles. Key responsibilities include managing the online store's performance, overseeing order processing and fulfillment, managing inventory levels, coordinating with shipping partners, and ensuring website functionality and user experience. You will also be responsible for analyzing sales data, identifying trends, and implementing strategies to improve conversion rates and customer satisfaction. This hybrid role offers flexibility, allowing for a mix of on-site operational oversight and remote strategic planning. Excellent problem-solving skills, attention to detail, and the ability to manage multiple tasks concurrently are essential. Proficiency in e-commerce platforms and analytics tools is required. We are looking for a proactive individual who can drive efficiency, improve processes, and contribute to the growth of our client's online business. Join us in Thai Binh, Thai Binh, VN and play a key role in our e-commerce success story.
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