1 610 Ecommerce Manager jobs in Vietnam

**About Us**

Brands love our regional presence, our excellent pro-active ecommerce service which is enabled by our strong team, and our advanced marketing and tech capabilities. We also partner globally with companies strong in other regions, such as in the Americas and Europe.

We deliver differentiated value to both the world's largest consumer product companies and fast-growing brands thanks to our expertise, scalability, global reach, and highly sophisticated AI and data-powered solutions. These solutions might range from simple self-service software to outsourced administration of digital commerce marketplace operations, and all in between.

With multiple locations and hubs in Singapore, Thailand, Indonesia, Vietnam, Philippines and Indonesia, Intrepid’s dedicated team of >600 digital commerce and media experts are committed to providing our clients with access to vast untapped markets and solutions for major digital marketplaces in the region.

**The Role**

We are looking for an experienced Business Development Manager who will be responsible for driving growth through identifying and cultivating new business opportunities, establishing strategic partnerships, and closing deals. They collaborate with cross-functional teams to develop tailored solutions, stay updated on industry trends. This role will cover Vietnam.

**Your responsibilities will include**:

- Develop and execute a comprehensive brand partnership strategy in alignment with the company's business objectives and target market.
- Maintain a robust pipeline of leads and opportunities, tracking progress and reporting on key metrics to senior management.
- Collaborate cross-functionally with internal teams to develop customized partnership proposals and presentations that showcase our capabilities and value proposition.
- Lead the end-to-end sales process, from initial contact to contract negotiation and closing, ensuring a seamless experience for clients. Negotiate partnership agreements, including terms, deliverables, and budgets, ensuring mutual benefit for all parties involved.
- Build and maintain strong relationships with key stakeholders at partner organizations, including brand managers, marketing directors, business development executives and platform stakeholders.
- Stay informed about industry trends, competitor activities, and emerging opportunities in the brand partnership space, keeping Intrepid at the forefront of innovation.
- Represent Intrepid at industry events, conferences, and trade shows to network with potential partners and enhance our brand visibility

**Who we look for - the ideal profile**:

- Bachelor's degree in Business Administration, Marketing, or related field.
- Proven track record of success in business development, sales, or related roles within the digital commerce industry.
- Deep understanding of marketplaces, marketing solutions, technologies, and trends.
- Strong interpersonal skills with the ability to build rapport and influence key decision-makers.
- Excellent communication and presentation skills both in English and Vietnamese, with the ability to articulate complex concepts in a clear and compelling manner.
- Strategic thinker with a results-driven mindset and a proactive approach to problem-solving.
- Strong business acumen with a track record of quantitative analysis.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Demonstrated ability to meet or exceed sales targets and objectives.

**What we offer**:

- Professional and open international working environment - culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
- You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
- Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
- You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem
- Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties_

**Role**:
Ecommerce Digital & Media Manager help to ensure that all digital and media activity is leveraged and contributes to the Ecommerce sales activities by managing interactive digital and media campaigns and EC platforms.

**Accountability**:

- Manage all Ecommerce Digital infrastructure & platforms.
- Lead the strategic planning and optimization of all Paid Media (on-platform/ off-platform), conceptualize and plan all EC Digital & Media campaigns.
- Responsible for implementing all E-commerce Digital and social media activities.
- Manages all digital & media Paid activities to ensure smooth running of the E-Store and multi-brand marketplace.
- Builds relationships and effectively influence key stakeholders to shape EC digital & media strategic decisions and projects and ultimately improve customer engagement and sales conversion.
- Analyses monthly reports of EC Digital & Media performance, investigate issues when appropriate and works closely with cross-functional internal teams to provide solutions and drive growth.
- Provides creative directions for online promotions and campaigns.
- Other tasks as assigned by Line Manager

Requirement:

- Minimum 5 years of working experience in E-commerce industry, related to FMCG products in eCommerce industry, must have proven experience in Digital & Media field.
- Good understanding, sensitivity towards key trends in the online industry.
- Understanding of digital and media knowledge and activities
- Degree in Economics or equivalent
- Communication skills
- Creativity and innovation
- Good command of English

Our client is seeking a dynamic and experienced E-commerce Growth Manager to lead their online retail strategy and execution, operating on a fully remote basis. This pivotal role will drive sales growth, enhance customer experience, and optimize online operations across multiple e-commerce platforms and social media channels. Your responsibilities will include developing and implementing comprehensive e-commerce strategies, managing product listings and content, optimizing conversion rates, and overseeing the entire customer journey from discovery to post-purchase. You will be responsible for leveraging social media platforms to drive engagement, build brand loyalty, and generate sales. This includes creating compelling social media content, managing paid social campaigns, and fostering community interaction. Performance analysis using e-commerce analytics tools and market research will be key to identifying growth opportunities and informing strategic decisions. The ideal candidate will have a deep understanding of e-commerce best practices, digital marketing principles, and social media trends. Proven experience in managing online stores, driving sales growth, and executing successful social media marketing campaigns is essential. Strong analytical, strategic thinking, and project management skills are required. Excellent communication and interpersonal skills are necessary for effective collaboration with internal teams and external partners in a remote environment. This is a fantastic opportunity to make a significant impact on a growing online business, offering the flexibility and freedom of a fully remote work arrangement.

Our client, a dynamic and expanding online retail business, is seeking enthusiastic and customer-focused Remote Retail Sales Associates. This is a fully remote position, allowing you to connect with customers and drive sales from the comfort of your own home. You will be responsible for providing exceptional customer service, assisting customers with inquiries, processing orders, and resolving issues to ensure a positive shopping experience. Key responsibilities include engaging with customers through various online channels such as live chat, email, and phone, providing product information and recommendations, processing sales transactions accurately, and handling returns and exchanges efficiently. You will also be responsible for identifying customer needs and upselling or cross-selling appropriate products. Maintaining a high level of product knowledge and staying updated on current promotions and company policies is essential. The ideal candidate possesses outstanding communication and interpersonal skills, with a friendly and professional demeanor. Previous experience in retail sales, customer service, or a related field is highly desirable. A passion for fashion, technology, or our client's specific product niche is a significant plus. You must be comfortable using e-commerce platforms, CRM systems, and online communication tools. Excellent problem-solving abilities and the capacity to handle customer complaints with empathy and efficiency are crucial. We are looking for self-motivated individuals who are target-driven and committed to achieving sales goals while upholding exceptional customer satisfaction standards. This is a fantastic opportunity to join a growing online brand and build a career in e-commerce sales.
Key Responsibilities:

• Engage with customers via live chat, email, and phone to provide support and sales assistance.
• Respond promptly and professionally to customer inquiries about products, orders, and policies.
• Process customer orders accurately and efficiently through the e-commerce platform.
• Handle customer returns, exchanges, and refund requests in accordance with company procedures.
• Provide product recommendations and assist customers in making purchasing decisions.
• Upsell and cross-sell products to enhance customer value and drive sales.
• Resolve customer complaints and issues with empathy and efficiency.
• Maintain a high level of product knowledge and stay updated on new arrivals and promotions.
• Ensure all customer interactions are logged accurately in the CRM system.
• Contribute to achieving team and individual sales targets.
• Provide feedback to management on customer trends and potential product improvements.

Qualifications:

• High school diploma or equivalent; relevant vocational training or associate’s degree is a plus.
• Previous experience in retail sales, customer service, or e-commerce is preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and a customer-centric attitude.
• Proficiency in using e-commerce platforms, CRM software, and online communication tools.
• Ability to work independently and manage time effectively in a remote setting.
• Demonstrated ability to meet sales targets and customer satisfaction goals.
• Problem-solving skills and the ability to handle challenging customer situations.
• Tech-savvy with a strong interest in online retail.
• A passion for the products offered by the company.

**JOB DESCRIPTION**:

- Execution of performance tactic plans.
- Optimize online adverts through Google Ads,
- Planning and execution of SEM campaigns - keyword research, text Ads’ copywriting.
- Campaign management - campaign set up, monitoring, optimizing and reporting.
- Work with the Performance Manager to ensure all client needs are met and all projects are completed on time and to budget.
- Ensure client KPIs are met.
- Use digital analytic tools to analyze and report on key digital marketing campaigns for each client.
- Research and competitor’s performance activities review.
- Collaboration with the Planning team.
- Coordinate with account or directly if needed in tackling daily communication with clients in terms of media matters.

**JOB REQUIREMENT**:

- Experience as Performance Executive or similar role
- Experience with social media, Google Ads and SEM/SEO.
- Good working knowledge of web, app analytics tools (e.g. Google Analytics,
- Analytical mindset and critical thinking
- Self-time-management skills
- Google/ FB certificate is a need.

**BENEFITS**:

- An educational fast paced working environment allows your performance to the max
- Competitive & negotiable salary + 13th-month salary
- Year-end bonus based on performance
- Performance Review (2 times per year)
- Working Time: 9:00 - 18:30, Monday - Friday ONLY
- Flexible working hours
- Social security
- Annual Paid Leave (12 days)
- Annual MVP Awards
- Transportation & phone support: according to the company’s policy for using Grab business
- Awards and gifts on special occasions (Birthday, Marriage, Mourning, Sickness, Women Day; Mid-Autumn Festival; Christmas, New year )
- Fun time: Holiday activities; Company trip; Year End Party; Company Birthday; Culture Day; Town Hall
- A free snack area from the company: refrigerator, microwave, light snacks
- Other welfare & support regimes according to the Company’s general regulations.

Our client, a vibrant digital agency, is seeking a creative and analytical Digital Marketing Specialist to join their growing team. This fully remote role offers the opportunity to manage and execute comprehensive digital marketing campaigns for a diverse range of clients. You will be responsible for developing and implementing strategies across various online channels, including social media, search engines, email, and paid advertising, to drive client engagement, lead generation, and brand awareness. The ideal candidate possesses a strong understanding of SEO, SEM, content marketing, social media marketing, and email marketing best practices. You will be adept at utilizing analytics tools to track campaign performance, analyze data, and provide actionable insights and recommendations for optimization. Key responsibilities include managing social media profiles, creating engaging content, conducting keyword research, optimizing website content for search engines, and managing paid advertising budgets and campaigns. Collaboration with designers, copywriters, and other marketing professionals will be crucial for creating cohesive and impactful campaigns. We are looking for a proactive individual with excellent communication skills, a passion for digital trends, and the ability to manage multiple projects in a fast-paced, remote environment. If you are a results-oriented digital marketer who thrives on creativity and data-driven decision-making, this role is an excellent fit. You will be empowered to experiment with new digital marketing tactics and technologies to achieve client objectives. The ability to write compelling copy for various digital platforms is highly valued. You will be responsible for monitoring industry trends and competitor activities to identify new opportunities for clients. Success will be measured by the performance of campaigns in terms of reach, engagement, conversions, and ROI.
Responsibilities:

• Develop and implement digital marketing strategies for clients.
• Manage and optimize social media campaigns across various platforms.
• Conduct keyword research and implement SEO strategies to improve search engine rankings.
• Manage and optimize paid advertising campaigns (e.g., Google Ads, Facebook Ads).
• Create and curate engaging content for websites, blogs, and social media.
• Develop and execute email marketing campaigns to nurture leads and engage customers.
• Analyze campaign performance using analytics tools (e.g., Google Analytics) and provide regular reports.
• Identify trends and insights to optimize campaigns and achieve client objectives.
• Collaborate with cross-functional teams to ensure cohesive marketing efforts.
• Stay up-to-date with the latest digital marketing trends and technologies.

Qualifications:

• Bachelor's degree in Marketing, Communications, Digital Media, or a related field.
• Minimum of 3 years of experience in digital marketing, with a focus on SEO, SEM, and social media marketing.
• Proven experience in managing successful digital marketing campaigns for clients.
• Proficiency with Google Analytics, Google Ads, and social media advertising platforms.
• Strong understanding of SEO best practices and content marketing strategies.
• Excellent written and verbal communication skills, with copywriting experience a plus.
• Ability to work independently and manage multiple projects in a remote setting.
• Creative and analytical mindset with a passion for digital marketing.

Our client is seeking an innovative and data-driven Digital Marketing Strategist to develop and execute comprehensive online marketing campaigns. This fully remote position requires a deep understanding of the digital landscape, including SEO, SEM, social media marketing, content marketing, and email marketing. You will be responsible for driving brand awareness, lead generation, and customer engagement through targeted digital initiatives. The ideal candidate will have a proven track record of creating and managing successful digital marketing strategies that achieve measurable results. Your role will involve market research, competitor analysis, campaign planning, budget management, and performance tracking. Key responsibilities include:

• Developing and implementing integrated digital marketing strategies across various channels.
• Managing and optimizing Search Engine Optimization (SEO) and Search Engine Marketing (SEM) campaigns.
• Creating and executing social media marketing strategies to increase brand visibility and engagement.
• Developing compelling content marketing plans and overseeing content creation.
• Managing email marketing campaigns, including list segmentation and performance analysis.
• Conducting market research and competitor analysis to identify trends and opportunities.
• Analyzing campaign performance data using tools like Google Analytics and providing actionable insights.
• Managing the digital marketing budget and ensuring optimal return on investment (ROI).
• Collaborating with design and web development teams to ensure cohesive brand messaging and user experience.
• Staying up-to-date with the latest digital marketing trends, technologies, and best practices.

The ideal candidate will possess a Bachelor's degree in Marketing, Digital Media, Business, or a related field. A minimum of 5 years of experience in digital marketing is required, with a strong portfolio showcasing successful campaigns. Expertise in SEO, SEM, social media advertising platforms (e.g., Google Ads, Facebook Ads), and marketing automation tools is essential. Proficiency in Google Analytics and other analytics platforms is mandatory. Strong analytical, strategic thinking, and communication skills are a must. This is an excellent opportunity to shape our client's online presence and drive business growth from anywhere.

Our client is looking for a creative and results-driven Digital Marketing Specialist to enhance their online presence and drive engagement. This role will be based in the vibrant city of **Phan Thiet, Binh Thuan, VN**, with a flexible hybrid work arrangement. You will be responsible for developing, implementing, and managing marketing campaigns that promote the company and its products/services. Key responsibilities include SEO/SEM, social media marketing, email marketing, content creation, and pay-per-click (PPC) advertising. You will analyze market trends, identify opportunities for growth, and optimize campaign performance based on data analytics. The ideal candidate possesses a strong understanding of digital marketing channels, tools, and best practices. You should be adept at creating compelling content for various platforms, managing social media communities, and running effective advertising campaigns. Experience with marketing automation tools and CRM systems is a plus. This role requires a creative mindset, strong analytical skills, and the ability to work collaboratively with cross-functional teams. You will contribute to shaping the digital strategy, ensuring brand consistency, and maximizing return on investment (ROI) for all marketing efforts. This is an excellent opportunity for a passionate digital marketer to make a significant impact within a growing organization.
Responsibilities:

• Develop and execute digital marketing strategies across various channels including social media, email, search engines, and display advertising.
• Manage and optimize SEO/SEM campaigns to increase organic and paid visibility.
• Create engaging and relevant content for social media posts, blog articles, and email newsletters.
• Monitor and analyze campaign performance using tools like Google Analytics, and provide regular reports with actionable insights.
• Manage social media communities, responding to comments and messages, and fostering engagement.
• Plan and execute paid advertising campaigns (PPC), ensuring effective targeting and budget management.
• Collaborate with the sales and product teams to align marketing efforts with business objectives.
• Stay up-to-date with the latest digital marketing trends, tools, and best practices.
• Conduct market research and competitor analysis to identify new opportunities.
• Manage the company's website content and user experience.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience as a Digital Marketing Specialist or similar role.
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns.
• Solid knowledge of website analytics tools (e.g., Google Analytics) and CRM software.
• Strong understanding of content management systems (CMS) and marketing automation tools.
• Excellent written and verbal communication skills.
• Creative thinking and analytical skills.
• Ability to work both independently and as part of a team in a hybrid environment.

Our client is seeking a creative and results-driven Digital Marketing Specialist to join their marketing team. This fully remote position is perfect for a passionate marketer eager to develop and execute innovative digital campaigns that drive brand awareness, customer engagement, and lead generation. You will be responsible for managing and optimizing various digital marketing channels, including social media, email marketing, search engine optimization (SEO), and pay-per-click (PPC) advertising. The ideal candidate will have a strong understanding of current digital marketing trends and best practices. Key responsibilities include developing and implementing comprehensive digital marketing strategies, creating engaging content for various platforms, analyzing campaign performance data, and making data-driven recommendations for improvement. You will also manage the company's online presence, monitor social media conversations, and engage with the online community. A deep understanding of SEO principles, keyword research, and content marketing strategies is essential. Furthermore, experience with marketing automation tools, CRM systems, and analytics platforms (e.g., Google Analytics) is highly valued. This role requires exceptional written and verbal communication skills, creativity, and the ability to work independently in a remote setting. You will collaborate with internal teams to ensure brand consistency across all digital touchpoints. The successful candidate will possess a Bachelor's degree in Marketing, Communications, or a related field, with at least 3 years of experience in digital marketing. Proven success in managing and growing social media presence, executing successful email campaigns, and improving search engine rankings is a must. We are looking for a proactive, analytical, and adaptable individual who can thrive in a dynamic and evolving digital landscape. This is an exciting opportunity to contribute your expertise to a forward-thinking company and make a tangible impact on its growth, all while enjoying the benefits of a fully remote work arrangement.