572 Field Service Engineer jobs in Vietnam
Field Service Engineer
250000 Phuong Son
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We are seeking a highly skilled and motivated Field Service Engineer to join our team, providing on-site installation, maintenance, and repair services for our advanced industrial equipment. This role requires extensive travel within the **Thai Nguyen, Thai Nguyen, VN** region, ensuring that our clients' machinery operates at peak performance. You will be the face of our company in the field, building strong relationships with customers through expert technical support and problem-solving.
Key responsibilities include:
The ideal candidate will have a strong technical background, with a degree or certification in Mechanical Engineering, Electrical Engineering, or a related technical field. You should possess at least 3-5 years of experience in field service, preferably with experience in industrial automation, heavy machinery, or specialized equipment. Excellent diagnostic and problem-solving skills are essential, along with the ability to read and interpret complex technical manuals, blueprints, and schematics. Strong communication and customer service skills are crucial for interacting effectively with clients. The ability to work independently, manage your schedule, and travel extensively within the designated region is a must. A valid driver's license and a clean driving record are required. This is a hands-on role for a dedicated professional who enjoys working directly with customers and solving technical challenges.
Key responsibilities include:
- Performing installation, calibration, and commissioning of industrial machinery according to technical specifications and schematics.
- Conducting routine preventive maintenance to ensure optimal equipment operation and minimize downtime.
- Diagnosing and troubleshooting mechanical, electrical, and software issues on-site.
- Repairing and replacing faulty components and systems, ensuring all work is completed to the highest standards.
- Providing technical training and support to customer personnel on equipment operation and maintenance.
- Documenting all service activities, including work performed, parts used, and time spent, in detailed service reports.
- Responding promptly to customer service requests and emergency repair needs.
- Adhering to all safety regulations and company policies while performing duties in the field.
- Collaborating with the internal engineering and support teams to resolve complex technical challenges.
- Maintaining an inventory of spare parts and tools in your service vehicle.
The ideal candidate will have a strong technical background, with a degree or certification in Mechanical Engineering, Electrical Engineering, or a related technical field. You should possess at least 3-5 years of experience in field service, preferably with experience in industrial automation, heavy machinery, or specialized equipment. Excellent diagnostic and problem-solving skills are essential, along with the ability to read and interpret complex technical manuals, blueprints, and schematics. Strong communication and customer service skills are crucial for interacting effectively with clients. The ability to work independently, manage your schedule, and travel extensively within the designated region is a must. A valid driver's license and a clean driving record are required. This is a hands-on role for a dedicated professional who enjoys working directly with customers and solving technical challenges.
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Field Service Engineer
61000 Phan Thiet, Binh Thuan
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Our client is seeking a proactive and skilled Field Service Engineer to provide remote technical support and installation services for their advanced machinery. This is a fully remote position, meaning you will be providing expertise and guidance to clients globally, primarily through remote diagnostics, video conferencing, and phone support. Your primary responsibility will be to ensure the optimal performance and uptime of our client's equipment by remotely troubleshooting, diagnosing, and resolving technical issues. You will guide on-site personnel through installation, setup, and maintenance procedures. The ideal candidate possesses strong technical acumen, excellent problem-solving skills, and exceptional communication abilities, with a talent for explaining complex technical concepts clearly. Responsibilities include remote monitoring of equipment performance, analyzing diagnostic data, providing step-by-step instructions for repairs and preventative maintenance, and documenting all service activities and resolutions. You will also manage spare parts logistics for remote repairs and contribute to the development of remote support resources and knowledge bases. A solid understanding of mechanical, electrical, and software systems related to industrial machinery is crucial. This role requires a self-motivated individual who can work independently, manage their time effectively, and deliver high-quality service without direct supervision. Join our client's dedicated team and be at the forefront of delivering exceptional remote technical expertise worldwide. This is a prime opportunity for an engineer who thrives on solving challenges and supporting customers from a distance.
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Remote Field Service Engineer
40000 Thai Binh , Thai Binh
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Our client is looking for a dedicated and skilled Remote Field Service Engineer to provide crucial support for their advanced machinery and equipment installations. While the role is primarily remote, it requires the ability to travel to customer sites as needed for hands-on troubleshooting and maintenance, although the core coordination and diagnostic work will be conducted from your home office. You will be the primary technical point of contact for clients, offering remote assistance, guiding them through complex repair procedures, and ensuring optimal performance of installed systems. Responsibilities include diagnosing technical issues using remote diagnostic tools, providing clear and concise instructions to on-site personnel or clients for repairs and maintenance, and documenting all service activities and resolutions. This role demands exceptional problem-solving skills, a strong mechanical and electrical aptitude, and the ability to communicate technical information effectively to a non-technical audience. You will also be involved in creating and updating technical documentation, troubleshooting guides, and training materials for remote delivery. Collaboration with the internal engineering and support teams is essential to resolve escalated issues and improve product reliability. The successful candidate will have a proven track record in electromechanical systems, industrial automation, or a related field. Experience with network connectivity and remote access technologies is vital. This position offers a unique opportunity to leverage your technical expertise in a flexible, remote-based role, contributing to the satisfaction and success of our diverse client base. You will be instrumental in ensuring our clients' operations run smoothly, supported by your expert remote guidance. A Bachelor's degree in Engineering (Mechanical, Electrical, or related field) or an equivalent combination of education and experience is required. At least 3 years of experience in field service or technical support for complex industrial equipment is essential. Proficiency in reading schematics and technical drawings is mandatory. Strong computer literacy and experience with CRM or ticketing systems are highly valued. We seek individuals who are proactive, detail-oriented, and committed to delivering exceptional customer service in a remote capacity.
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Remote Field Service Engineer
24000 An Thanh
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We are looking for a skilled and dedicated Remote Field Service Engineer to join our globally distributed team. In this role, you will provide expert technical support and maintenance for our advanced industrial equipment, working entirely from your home office. Your primary responsibilities will include diagnosing and troubleshooting complex mechanical and electrical issues, performing remote diagnostics, and guiding on-site technicians or clients through repair procedures. You will maintain detailed service logs, document technical solutions, and contribute to our knowledge base. This position requires a strong understanding of industrial machinery, a proactive approach to problem-solving, and the ability to communicate technical information clearly and effectively via digital channels. You will collaborate with engineering and product development teams to identify recurring issues and suggest improvements. A Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field is required, along with at least 3 years of experience in field service or technical support roles. Hands-on experience with diagnostic tools and familiarity with control systems are essential. You must be proficient in using remote access tools and collaborative software. The ability to interpret technical manuals and schematics is crucial. This is a fantastic opportunity for a self-motivated individual seeking a challenging and rewarding remote career in the installation and maintenance sector, offering flexibility and the chance to work with cutting-edge technology without the need for daily office commutes. Travel may be required occasionally for critical on-site interventions.
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Remote Field Service Engineer
64000 Hoi An
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Our client is seeking a skilled and self-motivated Remote Field Service Engineer to provide expert technical support and maintenance for advanced equipment, operating entirely remotely and servicing locations near Buon Ma Thuot, Dak Lak, VN . This role is critical for ensuring our clients' systems operate at peak performance, requiring a hands-on approach to remote diagnostics and problem resolution. You will be responsible for troubleshooting complex technical issues, performing remote installations and upgrades, and providing preventative maintenance. The ideal candidate will possess a deep understanding of electromechanical systems, software troubleshooting, and network diagnostics. This fully remote position demands excellent analytical skills, the ability to work independently, and strong communication abilities to guide on-site personnel through intricate repair processes. You will maintain detailed service records, manage spare parts inventory remotely, and contribute to the improvement of service documentation and procedures. A Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field is required, along with proven experience in field service or technical support. Certification in relevant technologies or equipment is highly advantageous. You must be proficient in using remote diagnostic tools and possess a strong aptitude for learning new technologies quickly. This position offers the flexibility of working from home while providing essential technical expertise to our valued customers across various regions. The ability to effectively communicate technical information to both technical and non-technical audiences is paramount.
Responsibilities:
Qualifications:
Responsibilities:
- Provide remote technical support and troubleshooting for complex equipment.
- Perform diagnostic tests and identify root causes of system failures.
- Guide on-site personnel through installation, repair, and maintenance procedures.
- Manage remote access to equipment and ensure data security.
- Maintain detailed service logs and generate technical reports.
- Manage spare parts inventory and coordinate logistics for on-site needs.
- Develop and update technical documentation and service manuals.
- Stay current with product updates and technical advancements.
Qualifications:
- Proven experience in field service engineering or technical support.
- Strong diagnostic and problem-solving skills for electromechanical systems.
- Proficiency with remote access and diagnostic tools.
- Excellent communication and interpersonal skills for remote guidance.
- Bachelor's degree in Engineering or a related technical field.
- Ability to work independently and manage time effectively.
- Knowledge of networking and IT systems is beneficial.
- Familiarity with CRM and service management software.
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Remote Field Service Engineer
10000 An Cu, An Giang
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Our client is seeking a highly skilled and motivated Remote Field Service Engineer to provide expert technical support and maintenance for their advanced equipment and systems. This role is fully remote, meaning you will manage your territory and client interactions primarily from your home office, with travel to customer sites as required. You will be responsible for diagnosing, troubleshooting, and repairing complex mechanical, electrical, and software issues on client premises. Key responsibilities include performing routine maintenance, conducting preventative inspections, installing and commissioning new equipment, providing technical training to clients, and documenting all service activities accurately in the company's CRM system. The ideal candidate will possess a strong technical aptitude, excellent problem-solving skills, and a customer-centric approach. You must be adept at working independently, managing your schedule efficiently, and communicating technical information clearly to both technical and non-technical audiences. A Bachelor's degree in Engineering (Mechanical, Electrical, or Mechatronics) or a related technical field is required, along with significant hands-on experience in field service or maintenance roles. Proficiency with diagnostic tools, schematics, and technical manuals is essential. This role offers the unique opportunity to leverage your expertise across various client locations while maintaining the flexibility of a remote work setup. Excellent communication and interpersonal skills are paramount for building strong client relationships.
Key Responsibilities:
Key Responsibilities:
- Provide remote and on-site technical support for complex equipment.
- Diagnose, troubleshoot, and repair mechanical, electrical, and software issues.
- Perform routine maintenance and preventative servicing on client equipment.
- Install, configure, and commission new systems and machinery.
- Conduct technical training sessions for clients and end-users.
- Maintain detailed service records and documentation in the CRM system.
- Manage spare parts inventory and ensure timely order processing.
- Adhere to all safety protocols and company policies during site visits.
- Bachelor's degree in Mechanical, Electrical, Mechatronics Engineering, or a related technical field.
- Minimum 3-5 years of experience in field service, installation, or maintenance.
- Strong diagnostic and troubleshooting skills for complex systems.
- Proficiency with technical manuals, schematics, and diagnostic tools.
- Excellent customer service and communication skills.
- Ability to work independently and manage travel schedules effectively.
- Valid driver's license and clean driving record.
- Willingness to travel extensively to client sites as needed.
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Remote Field Service Engineer
70000 An Cu, An Giang
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Our client is actively seeking a dedicated and skilled Remote Field Service Engineer to provide essential support for industrial equipment installations and maintenance across various client sites. This is a fully remote position, allowing you to leverage your expertise from the comfort of your home office while contributing to critical operations. You will be responsible for guiding on-site technicians through complex installation procedures, troubleshooting technical issues remotely, and ensuring that all equipment operates at peak performance.
Key responsibilities include:
Key responsibilities include:
- Providing remote technical assistance and troubleshooting for industrial machinery and equipment, utilizing diagnostic tools and video conferencing.
- Guiding on-site personnel through installation, commissioning, and calibration processes of new equipment.
- Developing and delivering remote training programs for client technicians and end-users on equipment operation and maintenance.
- Analyzing equipment performance data and identifying potential issues or areas for improvement.
- Creating detailed technical documentation, including manuals, troubleshooting guides, and best practice recommendations.
- Collaborating with engineering and product development teams to provide feedback on equipment design and performance.
- Responding promptly to service requests and ensuring timely resolution of technical challenges.
- Maintaining accurate records of all service activities, including diagnostic findings and corrective actions taken.
- Adhering to all safety protocols and procedures, even when providing remote guidance.
- Staying up-to-date with the latest technological advancements and product updates relevant to the company's offerings.
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Senior Field Service Engineer
60000 Hoi An
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We are seeking a highly skilled and experienced Senior Field Service Engineer to join our dynamic team. In this fully remote role, you will be responsible for providing expert technical support and maintenance for a range of advanced industrial equipment and systems. Your primary focus will be on ensuring the optimal performance and longevity of our clients' assets through remote diagnostics, troubleshooting, and guidance on best practices. You will engage with clients via video conferencing, phone calls, and sophisticated remote access tools to identify and resolve complex technical issues. This role requires a deep understanding of mechanical, electrical, and electronic systems, as well as exceptional problem-solving abilities. You will be expected to develop and deliver comprehensive technical documentation, including service reports, repair guides, and operational manuals, all tailored for remote accessibility. Collaboration with our internal engineering and product development teams will be crucial to provide feedback on product performance and identify areas for improvement. The ideal candidate will possess a strong aptitude for learning new technologies quickly and adapting to evolving product lines. You will manage your workload effectively, prioritizing critical client needs and ensuring timely resolution of support tickets. Proactive maintenance recommendations and remote system health checks will be a key part of your responsibilities, aiming to minimize downtime and maximize efficiency for our diverse client base. This position offers the flexibility of working from anywhere in Vietnam, with occasional travel potentially required for critical on-site interventions if remote solutions are exhausted, though the role is designed to be predominantly remote. A Bachelor's degree in Engineering (Mechanical, Electrical, Electronics) or a related field, coupled with a minimum of 5 years of experience in field service, technical support, or a similar engineering role is essential. Proficiency in diagnostic software and remote access technologies is mandatory. Excellent communication and interpersonal skills are vital for interacting with clients and internal teams. We are looking for a self-motivated individual who thrives in a remote work environment and is dedicated to delivering exceptional service.
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7
Lead Field Service Engineer
53000 Hoa Sơn
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Our client is actively recruiting a highly skilled and motivated Lead Field Service Engineer for their fully remote technical support team. This crucial role focuses on providing expert on-site technical support, installation, maintenance, and repair of complex industrial machinery and equipment. You will be a primary point of contact for clients, ensuring their operational uptime and satisfaction. Responsibilities include diagnosing and troubleshooting mechanical, electrical, and software issues, performing preventative maintenance, conducting client training on equipment usage and maintenance, and managing spare parts inventory. This role requires extensive travel to client sites as needed, though the core coordination and administrative tasks will be managed remotely. You will also be responsible for documenting service activities, generating technical reports, and contributing to the continuous improvement of service procedures. The ideal candidate will have a strong background in mechanical or electrical engineering, with at least 6 years of hands-on experience in field service, preferably within the industrial automation or manufacturing sectors. Proficiency in reading technical schematics and blueprints, excellent diagnostic skills, and experience with diagnostic tools are essential. Strong customer service skills, the ability to work independently, and effective communication are paramount. A Bachelor's degree in Engineering or a related technical discipline is preferred. Join our remote-first team and leverage your expertise to ensure our clients' critical systems operate at peak performance.
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Senior Field Service Engineer
550000 Hoa Sơn
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Da Nang, Da Nang, VN - Our client is seeking an exceptional Senior Field Service Engineer to join our fully remote technical support team. This critical role involves providing expert remote assistance and troubleshooting for complex industrial equipment and systems. You will be the primary point of contact for customers experiencing technical challenges, diagnosing issues, and providing timely and effective solutions. Responsibilities include conducting remote diagnostics, guiding customers through repair procedures, managing spare parts inventory for remote dispatch, and documenting all service interactions and resolutions. The ideal candidate will have a deep understanding of mechanical, electrical, and software systems relevant to our product lines. Strong analytical and problem-solving skills, coupled with excellent communication abilities, are paramount for success in this client-facing role. You will also be responsible for creating and updating technical documentation, including troubleshooting guides and knowledge base articles. This role requires a proactive approach to customer support and a commitment to ensuring customer satisfaction. We are looking for individuals with a Bachelor's degree in Engineering (Mechanical, Electrical, or a related field) and a minimum of 5 years of experience in field service, technical support, or a similar engineering role. Experience with remote diagnostic tools and technologies is a must. Proficiency in using ticketing systems and CRM software is expected. The ability to interpret complex technical drawings and schematics is essential. This is a remote-first position, offering the flexibility to work from anywhere, as long as you can effectively support our global customer base. Join our innovative team and leverage your technical expertise to keep our clients' operations running smoothly.
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