187 Finance Business Support jobs in Vietnam
Assistant Director of Finance & Business Support - Regent Phu Quoc
Posted 22 days ago
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Job Description
Embrace and promotes the desired work culture around our Winning Ways of the InterContinental Hotels Group and the brand ethos.
Assists and provides financial guidance in the formulation and implementation of Strategic Plan, Budget and KPO's (Goals Program)
Ensure an up to date cash flow projection is maintained and maximizes cash flow performance of the hotel through controls on inventory, credit and collection, disbursements, deposits and remittances
Ensure excess cash is managed to maximize earning potential
Prepares outlooks for forthcoming months and forecasts for the remainder of the year
Prepares monthly position of actual results against budget, analyze results and recommend to Executive Committee measures required to meet budget
Prepare consolidated quarterly position assessments for the Hotel Manager
Distributes outlook and forecast information as an up to date management tool for operating departments
Implement and review financial controls and policies
Communicate with Owners and maintains good relations and attends liaison meetings when required
Analyze financial and management reports
Design internal reporting systems required by the department and hotel
Evaluate existing internal control measures that apply to accounting procedures and computer systems as per IHG Policies and Procedures
Employ adequate internal control procedures to ensure correct authorization for payment procedures
Manage internal and external audits when they occur
Provides administrative support to Management with reference to policy enforcement, business advice and operational assistance
Identifies training needs, develops formal training plans and conducts training sessions for accounting and operational staff in coordination with other departments
Identifies staff with potential for promotion and/or transfer within Accounting operation
Obtains appropriate legal counsel regarding the business practices of the hotel and maintains an awareness of local laws, rules and regulations
Provides safekeeping, including proper storage and access for all contracts, leases and other financial records
Follows up on all capital expenditures to ensure compliance with original justification and approval
Participates in local recognized professional and industry organizations
Recommends and maintains appropriate list of delegation of authority for hotel management
Conducts monthly inspections and tests to ensure all departments are complying with required procedures
Performs those duties required by the controls checklist issued by Director of Finance and Business Support
Reviews prices and recommends pricing strategy to the Hotel management
Implements and maintains acceptable accounting practices and procedures as required by InterContinental Hotels Group Policy, generally accepted accounting practices, and as affected by local conditions
Select and monitor the Local Banking arrangements made for the operation of the Hotel in Conjunction with the Hotel Owners (Managed Hotels)
Review of operating equipment stores to avoid unnecessary/excessive purchases and to eliminate (or at least be aware) of obsolete slow moving items
Ensure all accounts are reconciled on monthly basis, review and approve those reconciliation's
Ensure payments are made to IHG (All Fees and billings) as fast as possible
Management of work flows of the finance department
Assist in the maintenance of the fixed asset register on an annual basis
Together with the IT Manager develop yearly strategic goals for the hotel relating to financial measures
Work with Head of Departments to perform ad hoc cost benefit analysis on various projects
Works with Human Resources on manpower planning and management needs
Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
Perform any other duties which may be assigned by the management from time to time
**Qualifications:**
- Bachelor's degree in Finance, Accounting. A related field such as CPA/ACCA qualifications highly regarded.
- Proven experience in a senior finance role within a hotel or luxury/lifestyle hospitality environment.
- Strong understanding of financial reporting, systems, and hotel operational processes.
- Exceptional attention to detail and analytical skills.
- A natural collaborator and mentor with strong communication and leadership capabilities.
- Comfortable working in a fast-paced, evolving environment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Business Operations Associate
Posted today
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Job Description
Tocco (Paris/Singapore/Vietnam/China) is hiring a Business Operations Builder at Tocco — for the ones who loves building orders, rules and processes
What we're building:
We believe the world doesn't just need to consume better — it needs to
produce differently
. Fundamentally. Systemically. The early heavy lifting is done. The resources are in place. The mission is getting realer as the minute goes by.
The role:
You'll be the operational brain behind the build — working across suppliers, systems, and internal workflows to help us run smoother, faster, better. You'll work directly with the CEO and COO to unblock execution and build the backbone of our internal operations.
You'll thrive here if you:
- Love setting up automation and workflows, from Notion to Zapier to spreadsheets
- Have a strong memory for process and zero tolerance for inefficiency
- Communicate clearly (async, Slack, email — all of it)
- Can build trust with external partners
and
internal teams - Know that operations is the engine, not the admin
Tools you'll use:
Notion, Zapier, AI Agents, Google Sheets, Slack — and anything that helps us run lean.
What we offer:
- A seat as one of our first 10 hires — with creative ownership and trust
- Remote-first flexibility and IRL meetups
- Equity and influence from day one
- Work that supports the climate, not just a KPI
You might be a fit if you're:
A calm operator with a builder's mindset. Sharp with structure. Obsessed with getting things done well. Bonus points if you've worked in supplier onboarding, compliance, or fast-moving startups.
Not for you if:
- You need a playbook, avoid ambiguity, or think operations = admin.
Take the red pill - and join the adventure.
Business Operations Associate
Posted today
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Job Description
About Glacis
We're on a mission to revolutionize the supply chains of global giants like Tesla and Coca-Cola - through AI agents that think, plan, and act. Backed by legendary Silicon Valley VCs behind Flexport, Databricks, and Perplexity, we're empowering supply chain teams across the world to automate complex logistics workflows, integrate processes seamlessly with existing systems, and supercharge efficiency. We're a team of seasoned entrepreneurs, Y Combinator alumni, and ex-Googlers - if you're ready to change the way a trillion-dollar industry operates, join us on Day 1.
Built by a Team from
Google, Y Combinator, P&G, UC Berkeley, MIT, .
The Role
As our
Business Operations Associate
, you will be an integral part of our small, 5-person team—wearing multiple hats to lead and support non-technical functions. Your work will span recruiting, market research, content creation, marketing assistance, and customer onboarding. You'll help build and refine processes that enable us to scale rapidly and efficiently while working directly with the founding team.
Key Responsibilities
- Market Research:
Conduct research on industry trends, competitor strategies, and customer needs to support strategic decision-making. - Recruiting & Onboarding:
Own the full-cycle recruiting process including job postings, candidate sourcing, screening, interview scheduling, and ensuring a smooth onboarding experience for new hires. - Ad Hoc Projects:
Handle diverse tasks such as setting up operational budgets, building processes for new projects, managing vendor contracts, and assisting with compliance. - Content & Marketing Support:
Assist with the creation of engaging content (blog posts, social media updates, newsletters) and collaborate with the marketing team on campaign execution. - Customer Onboarding & Support:
Develop and optimize customer onboarding processes, including preparing training materials and providing hands-on support to ensure a positive user experience. - Process Improvement:
Identify workflow bottlenecks and implement scalable solutions to enhance overall operational efficiency. - Administrative Operations:
Manage calendars, documentation, email correspondence, and day-to-day logistics to keep our operations running seamlessly.
Are You the Right Fit?
You might be who we're looking for if you:
- Excellent verbal and written English skills is a must.
- Minimum 3 years of relevant experience in business operations, project management, communications, HR, or similar functions—startup experience is a plus.
- Exceptional organizational skills and attention to detail with the ability to manage multiple priorities.
- Proficiency with productivity tools (e.g., Google Workspace, Spreadsheets, Linkedin, etc) and a willingness to adopt new tools as needed.
- Proficiency with AI tools like ChatGPT to boost your own productivity across responsibilities
- A proactive, resourceful mindset with a "no task is too small" attitude.
- Ability to work both collaboratively and independently as part of a lean team.
- Global perspective and familiarity with best practices in international startups is highly desirable.
Why Join Glacis?
- High Ownership & Real Impact:
Shape critical solutions used by global enterprises, directly influence logistics performance at scale. - Entrepreneurial Growth:
Ideal stepping stone if you've considered founding your own company - learn firsthand from seasoned entrepreneurs and ex-Googlers. - Foundational Team:
Join at an early stage, contribute directly to company-building, and share the journey of rapid scaling. - Global Reach:
Work from Vietnam, engage globally, and expand your professional network and career horizons exponentially. - Mission-Driven Culture:
Fast-paced, ambitious environment with collaborative colleagues committed to delivering meaningful, impactful technology.
Senior Business Operations
Posted today
Job Viewed
Job Description
- Hồ Chí Minh (Quận Bình Thạnh)
- Nhân viên
- Nhân viên chính thức
- 3 - 5 Năm
- Lương thỏa thuận
- Bán lẻ / Bán sỉ, Bán hàng / Kinh doanh, Tiếp thị trực tuyến
- KHÁCH HÀNG BÁN LẺ - STYLE - KINH DOANH QUỐC TẾ - NBD
- 17/10/2025
- Mr. Hưng
Máy tính xách tay
Bảo hiểm
Du Lịch
Phụ cấp
Chế độ nghỉ phép
MÔ TẢ CÔNG VIỆC1. Lập kế hoạch triển khai kế hoạch kinh doanh nhãn hàng Style (Tỷ trọng: 30%)
Thực hiện kế hoạch kinh doanh theo định kỳ tháng, quý, năm cho nhãn hàng Styles
Phối hơp với các đơn vị liên quan để tối ưu hóa vận hành bán lẻ của nhãn hàng phụ trách
Lên kế hoạch và thực hiện các chương trình khuyến mại để thúc đẩy doanh số bán hàng theo khu vực được giao.
2. Phân tích thị trường – lập kế hoạch tiếp thị & chương trình khuyến mãi (Tỷ trọng: 30%)
Lên KH chiến lược tiếp thị quảng cáo & thực hiện các hoạt động truyền thông tại điểm bán với mục tiêu phát triển tăng trưởng doanh số đa kênh.
Thực hiện triển khai các hoạt động khai trương mở điểm mới.
Lên ý tưởng cùng MKT nhãn hàng xây dựng các hoạt động tăng cường truyền thông
Phối hợp triển khai các hoạt động retail trọng điểm cùng team MKT nhãn hàng.
Kết nối phối hợp cùng các QLKD Chi Nhánh nhằm hỗ trợ tăng cường truyền thông thu hút phát triển doanh số tại khu vực – kênh bán hàng.
Phối hợp với MKT nhãn hàng triển khai các hoạt động thúc đẩy gia tăng truyền thông.
Xây dựng và triển khai chiến lược phân phối sản phẩm qua các kênh bán hàng tại cửa hàng.
Đánh giá & phân tích các báo cáo về kết quả mỗi chương trình nhằm đưa ra các cải tiến thúc đẩy kết quả thực hiện.
3. Theo dõi & đề xuất hàng hóa cho nhãn hàng phụ trách (Tỷ trọng: 20%)
Làm việc với NCC/ Nhãn hàng về hàng mới, hàng nền, hàng tồn đề hoạch định hàng hóa cho hệ thống.
Đánh giá hàng hóa tồn, hàng bán theo khu vực & tổng quan của nhãn hàng phụ trách để đề xuất hàng hóa phù hợp.
Cập nhật nhu cầu của khách hàng, cửa hàng để đề xuất tập hàng hóa phù hợp cho từng khu vực.
Cập nhật xu hướng trong nước & quốc tế, nhu cầu sản phẩm của thị trường, nhóm khách hàng yêu thích thương hiệu, chương trình, sản phẩm của đối thủ để có những đề xuất phù hợp về chiến lược sản phẩm.
4. Phát triển điểm bán (Tỷ trọng:10%)
Làm việc với chi nhánh và phòng PTHT về kế hoạch phát triển điểm bán.
Phối hợp, điểu phối, triển khai các công việc có liên quan đến việc mở cửa hàng.
5. Quy trình, chính sách hỗ trợ hoạt động kinh doanh & các công việc khác (Tỷ trọng:10%)
Phối hợp các phòng ban xây dựng quy trình làm việc, đảm bảo phối hợp và triển khai công việc hiệu quả
Đề xuất & triển khai các chính sách, quy định nhằm quản lý và thúc đẩy doanh thu, nâng cao hiệu quả kinh doanh của các kênh bán hàng
Thực hiện các công việc khác do cấp trên giao.
TRÌNH ĐỘ HỌC VẤN
- Bằng cấp: Đại học trở lên - Chuyên ngành: Khối kinh tế/ Kinh doanh
CÁC KINH NGHIỆM LIÊN QUAN
- Số năm kinh nghiệm liên quan: 03 năm trở lên
- Các kinh nghiệm làm việc có liên quan đến công việc hiện tại: Quản lý hệ thống bán lẻ, kinh doanh, marketing nhãn hàng, phân tích kinh doanh, lên kế hoạch và đề xuất chiến lược kinh doanh
CÁC KỸ NĂNG
- Thành thạo vi tính văn phòng (MS outlook, Excel, Word, Power Point), nắm rõ các yêu cầu vận hành của hệ thống quản lý thông tin trên hệ thống dữ liệu của công ty
- Kỹ năng mềm:
- Tạo ảnh hưởng (làm cho ngươi khác đồng ý thay đổi về quan điểm và thói quen)
- Kỹ năng đàm phán, thương lượng.
Quản lý bán hàng:
Phân tích thị trường (khách hàng, đối thủ, kinh tế, .)
- Lập kế hoạch kinh doanh
- Tổ chức, triển khai và kiểm soát công việc
- Phân tích kinh doanh, phân tích số liệu, làm báo cáo
- Huấn luyện & phát triển đội ngũ.
Business Operations Executive
Posted today
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WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform.
WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement.
Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it.
About WorldQuant BRAIN
BRAIN is a group within WorldQuant similar to a traditional B2C fintech setup. Our mission is to simplify quant finance and provide global remote-work opportunities to participants, while they learn quant finance, AI and ML concepts. WorldQuant Brain provides an advanced crowdsourcing platform for external participants to contribute signals, data, and more.
The Role
- Manage the workflow and operations for user onboarding and offboarding process, which includes but not limited to background check, documentation, good delivery etc.
- Communicate actively and follow up closely with local and foreign users to keep them engaged and ensure timely delivery of their onboarding procedure
- Manage and maintain the user database for future analysis and decisions
- Support in user acquisition and engagement activities, campaigns and events
- Partner with internal and external stakeholders and vendors for operational tasks
- Perform any other ad-hoc duties from time to time including projects
What You'll Bring
- Bachelor's Degree with at least 5 years of experience in related fields e.g., HR Operations, Shared Service
- Excellent verbal and written in both Vietnamese and English
- Sound computer literacy (MS Office tools, especially Excel)
- Ability to work in a fast-paced and changing environment
- Attention to details; high accuracy, high integrity
- Strong problem-solving skills and comfort with ambiguity
- Positive work attitude, team player with strong communication and interpersonal skills
- Experience of implementing and using Workday is a plus
What We Offer
- Competitive and attractive compensation package with clear career road-map – where you feel challenged everyday
- We offer a strong culture of learning and development: training courses, library, speakers, share and learn events
- Learn from who sits next to you Working in WQ you are surrounded by smart and talented people
- Premium Health Insurance and Employee Assistance Program
- Generous time-off policy, re-creation sabbatical leave (based on tenure), Trade Union benefits for staff and family
- Team building activities every month: Local engagement events, monthly team lunch – Employee clubs: football, ping-pong, badminton, yoga, running, PS5, movies, etc.
- Annual company trip and occasional global conferences – opportunity to travel and connect with our global teams
- Happy-hour with tea break, snacks and meals every day in the office
By submitting this application, you acknowledge and consent to terms of the WorldQuant Privacy Policy. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction.
Copyright 2025 WorldQuant, LLC. All Rights Reserved.
WorldQuant is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, creed, religion, sex, sexual orientation or preference, age, marital status, citizenship, national origin, disability, military status, genetic predisposition or carrier status, or any other protected characteristic as established by applicable law.
Business & Operations Assistant
Posted today
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About the Role
We are looking for a proactive, resourceful individual based in Vietnam to assist with company setup, business development, and day-to-day operational tasks. This role is ideal for someone who is entrepreneurial, well-organized, and eager to help build a growing tech-focused business from the ground up.
Key Responsibilities
Company Setup & Compliance
Support in registering a new legal entity in Vietnam (LLC, permits, licensing).
Liaise with local authorities, consultants, and legal/accounting firms.
Handle documentation, applications, and follow-ups.
Business Development
Research potential clients, partners, and industry opportunities.
Arrange and attend meetings, prepare presentations, and assist in negotiations.
Help identify funding, grants, and government programs available to foreign-invested companies.
Operations & Admin
Assist with setting up office space, suppliers, and basic HR processes.
Coordinate with Malaysian HQ and other ASEAN offices.
Provide translation and cultural support (Vietnamese English).
Manage local vendors and contractors.
Miscellaneous Projects
Support in events, training programs, and marketing initiatives.
Perform research on market trends and competitors.
Help with daily errands or ad-hoc operational tasks as needed.
Requirements
Based in Vietnam (Hanoi or Ho Chi Minh preferred, but flexible).
Good command of English & Vietnamese (written and spoken).
Knowledge of local business laws and procedures is a big plus.
Strong organizational and communication skills.
Comfortable with technology (Google Workspace, WhatsApp, basic project tools).
Self-starter, able to work independently with minimal supervision.
Nice to Have
Prior experience in business development, startups, or admin roles.
Network with local officials, consultants, or business communities.
Background in tech, SaaS, or BPO industries.
What We Offer
Competitive local salary with growth opportunities.
Flexible working hours.
Exposure to international business expansion (ASEAN + post-Soviet markets).
Hands-on learning with direct involvement in company-building.
Business Operations Manager
Posted today
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Job Description
QH Distribution Vietnam is a member of QH Distribution Inc., established in San Diego, CA, with over 40 years of expertise in distribution, import, wholesale and logistics. Serving more than 40 countries, we connect suppliers with customers worldwide, offering tailored solutions and support through offices in California, Mexico, Vietnam and Malaysia.
What You'll Be Doing:
You will play a key supporting role in managing the day-to-day operations for
one of our major U.S.-based client brands
, ensuring smooth execution of ecommerce and B2B activities, coordination with partners, and driving operational improvements across supply chain, cost efficiency, and systems.
Daily Operations Oversight
- Monitor and ensure smooth daily operations related to ecommerce and B2B order fulfillment for the assigned client.
- Coordinate with internal teams and third-party logistics providers to track order status, identify delays, and support issue resolution.
- Proactively identify and escalate recurring system or fulfillment issues to the leadership team, while maintaining accountability across functions.
- Collaborate with relevant departments to ensure orders are processed and shipped on time, with accuracy and compliance.
Documentation & Compliance
- Maintain up-to-date records of licenses, permits, and operational documentation to support the client's business continuity.
- Assist in ensuring legal and regulatory compliance across markets and platforms.
- Evaluate how new systems or operational changes may affect business performance, and support their integration.
Issue Management & Problem Solving
- Act as the primary point of contact for monitoring and detecting operational inefficiencies or gaps related to the client brand.
- Organize operational data, identify root causes, and support the
COO
or assigned manager in decision-making.
- Propose actionable solutions when applicable and follow through on resolution steps with internal or external stakeholders.
Cost Monitoring & Optimization
- Track fulfillment and logistics-related costs charged by vendors and ensure alignment with agreed-upon terms.
- Identify opportunities to reduce costs without compromising operational efficiency.
- Assist in managing claims and disputes with third-party providers when service levels fall short or discrepancies arise.
- Support cost control initiatives and continuously review vendor performance.
Who We're Looking For:
- Bachelor's degree in Business Administration, Operations, Supply Chain or related field, preferably with a focus on cosmetics and beauty.
- Good in English.
- Strong analytical and organizational skills with a hands-on, solution-oriented approach.
- Excellent written and verbal communication skills in English.
- Experience working with international teams, 3PLs, or ecommerce platforms is a strong advantage.
- High sense of ownership and the ability to work independently while keeping leadership informed.
- Willing to work flexible hours, including availability during U.S. business time zones when necessary.
- Comfortable working in a dynamic, fast-paced environment that requires adaptability and strong communication.
Why You'll Love Working Here:
- Salary: Negotiable depending on experience
- Hybrid work flexibility
- Laptop to be provided
- Performance Review (2 times per year)
- Annual health check, annual travel
- Year-end bonus
- Work in an international, collaborative, fair, and dynamic environment
- Working time: Monday to Friday, 8:00 AM – 12:00 PM and 1:30 PM – 5:30 PM.
- Office: 58 Street No. 1, Truong Tho Ward, Thu Duc City, HCMC
How to Apply:
Send your CV to:
with the subject "Application – (Position Title)".
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Business Operations Manager
Posted today
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LOCATION
Ho Chi Minh
YEARS OF EXPERIENCE
5
EMPLOYMENT TYPE
Regular
CLOSES ON
30 Nov, 2025
Position Overview:
We are seeking a highly organized, analytical, and proactive Business Operations Manager to lead and optimize our company's operational processes. The successful candidate will play a pivotal role in ensuring the efficient operation of the organization, coordinating various departments, and implementing strategies to enhance overall productivity and profitability.
The OP Mgr will be responsible for optimizing workflow, managing the coordination process of Business Units (BUs), and providing consultation on operational management systems to the executive team.
Collaborate with People, Performance & Culture Department (PPC) and relevant departments to train teams on process and management system implementation.
Main Responsibilities:
1. Process Optimization:
Identify and analyze inefficient factors in the operational processes of BUs.
Develop and implement workflow improvements for enhanced performance and efficiency.
Coordinate with different functional groups to standardize processes and ensure synchronization.
Deploy and adhere to compliance with industry regulations, standards, and internal policies.
- Operational Data Analysis and Reporting:
Collect, analyze, and interpret operational data to identify trends, opportunities, and areas for improvement.
Prepare regular reports and dashboards to provide information for senior management decision-making.
Implement data-driven strategies to drive activities and achieve performance metrics against set objectives.
- Planning:
Contribute to the development of company operational plans and long-term goals.
Collaborate with departments to align operational/process objectives with overall business objectives.
Provide critical input on the feasibility of operational activities.
- Process Improvement:
Continuously evaluate and enhance operational processes to adapt to changing business needs and market dynamics.
Initiate and manage process improvement projects to foster innovation in business activities.
- Digital Transformation:
Lead digital transformation initiatives within the organization, leveraging technology to drive innovation and efficiency.
Identify opportunities to automate manual processes, improve data accuracy, and enhance operational visibility through the adoption of digital tools and systems.
Collaborate with the Technology Department to evaluate, select, and implement appropriate software solutions to support operational requirements.
Provide guidance and support to cross-functional teams during the implementation of digital projects, ensuring successful adoption and integration.
Qualifications:
Proven experience (5+ years) in high-level operations management, process improvement, and financial compliance, preferably within the Media & Entertainment, Commerce industry and organization of 500 + employees.
Strong knowledge of operational best practices, process optimization methodologies
Demonstrated experience in driving digital transformation initiatives and implementing technology solutions to improve operational efficiency.
If you are a proactive, results-oriented professional with a passion for optimizing operational processes, we invite you to apply for the Business Operations Manager position. Join our team and contribute to the continued success and growth of our organization.
Business Operations Manager
Posted today
Job Viewed
Job Description
Position Overview:
- We are seeking a highly organized, analytical, and proactive Business Operations Manager to lead and optimize our company's operational processes. The successful candidate will play a pivotal role in ensuring the efficient operation of the organization, coordinating various departments, and implementing strategies to enhance overall productivity and profitability.
- The OP Mgr will be responsible for optimizing workflow, managing the coordination process of Business Units (BUs), and providing consultation on operational management systems to the executive team.
- Collaborate with People, Performance & Culture Department (PPC) and relevant departments to train teams on process and management system implementation.
Main Responsibilities:
Process Optimization:
Identify and analyze inefficient factors in the operational processes of BUs.
- Develop and implement workflow improvements for enhanced performance and efficiency.
- Coordinate with different functional groups to standardize processes and ensure synchronization.
Deploy and adhere to compliance with industry regulations, standards, and internal policies.
Operational Data Analysis and Reporting:
Collect, analyze, and interpret operational data to identify trends, opportunities, and areas for improvement.
- Prepare regular reports and dashboards to provide information for senior management decision-making.
Implement data-driven strategies to drive activities and achieve performance metrics against set objectives.
Planning:
Contribute to the development of company operational plans and long-term goals.
- Collaborate with departments to align operational/process objectives with overall business objectives.
Provide critical input on the feasibility of operational activities.
Process Improvement:
Continuously evaluate and enhance operational processes to adapt to changing business needs and market dynamics.
Initiate and manage process improvement projects to foster innovation in business activities.
Digital Transformation:
Lead digital transformation initiatives within the organization, leveraging technology to drive innovation and efficiency.
- Identify opportunities to automate manual processes, improve data accuracy, and enhance operational visibility through the adoption of digital tools and systems.
- Collaborate with the Technology Department to evaluate, select, and implement appropriate software solutions to support operational requirements.
- Provide guidance and support to cross-functional teams during the implementation of digital projects, ensuring successful adoption and integration.
Qualifications:
- Proven experience (5+ years) in high-level operations management, process improvement, and financial compliance, preferably within the Media & Entertainment, Commerce industry and organization of 500 + employees.
- Strong knowledge of operational best practices, process optimization methodologies
- Demonstrated experience in driving digital transformation initiatives and implementing technology solutions to improve operational efficiency.
If you are a proactive, results-oriented professional with a passion for optimizing operational processes, we invite you to apply for the Business Operations Manager position. Join our team and contribute to the continued success and growth of our organization.
Business Operations Assistant
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Job Description
Position Overview
The Business Operations Assistant will provide comprehensive administrative and operational support for two companies in the media, music, and entertainment industries. This role requires fluency in Vietnamese and English, strong knowledge of Vietnamese business practices, and the ability to manage day-to-day business operations efficiently. The assistant will work closely with company owners to ensure smooth back-end operations, financial processes, and partner communications.
Financial & Administrative Management
Handle payroll processing for all employees and contractors in Vietnam.
- Track and organize receipts, invoices, and expense reports for both companies.
- Maintain accurate financial records for monthly, quarterly, and yearly reporting.
Assist with preparing financial documents for accountants and tax filing.
Business Liaison & Vietnamese Market Support
Serve as the main point of contact for Vietnamese partners, suppliers, and contractors.
- Attend meetings with Vietnamese companies, representing the owners when needed.
- Translate and interpret Vietnamese–English for business communications.
Monitor and follow up on contracts, agreements, and proposals to ensure deadlines are met.
Contract & Legal Coordination
Assist with contract preparation, review, and negotiation follow-ups.
- Ensure all contracts are signed, filed, and stored in an organized system.
Keep track of expiration dates and renewal deadlines for agreements.
Logistics & Project Support
Coordinate logistics for events, shoots, and business activities.
- Manage scheduling and bookings for business meetings, studio time, or vendor services.
- Assist with travel arrangements when needed (domestic and international).
Follow up with vendors, service providers, and collaborators to keep projects moving.
Documentation & Organization
Scan and digitally file receipts, contracts, and key documents.
- Maintain both physical and digital filing systems for easy retrieval.
Create and update operational checklists for recurring business processes.
General Executive Assistance
Provide day-to-day support for both owners, including personal business-related tasks.
- Anticipate needs and proactively solve problems before they become urgent.
- Handle urgent requests with professionalism and discretion.
Key Requirements
- Bilingual: Fluent in Vietnamese and English (spoken and written).
- Experience: At least 2–3 years in business administration, operations, or executive assistance.
- Knowledge: Familiar with Vietnamese labor, payroll, and contract procedures.
- Skills: Strong organization, attention to detail, and proactive problem-solving.
- Location: Based in Ho Chi Minh City, Vietnam (in-office role).