612 Hospitality & Tourism jobs in Vietnam
Hotel Operations Manager
250000 Phuong Son
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Our client, a renowned hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their esteemed property in Thai Nguyen, Thai Nguyen, VN . This role requires a strong leader with a passion for delivering exceptional guest experiences and driving operational excellence.
As the Hotel Operations Manager, you will be responsible for managing various departments, including Front Office, Food & Beverage, Housekeeping, and Banquets, ensuring seamless coordination and adherence to high service standards. You will lead and motivate your teams, manage budgets, optimize resource allocation, and implement operational improvements to enhance guest satisfaction and profitability.
Key Responsibilities:
As the Hotel Operations Manager, you will be responsible for managing various departments, including Front Office, Food & Beverage, Housekeeping, and Banquets, ensuring seamless coordination and adherence to high service standards. You will lead and motivate your teams, manage budgets, optimize resource allocation, and implement operational improvements to enhance guest satisfaction and profitability.
Key Responsibilities:
- Oversee and manage the daily operations of all hotel departments, ensuring efficient and effective service delivery.
- Lead, train, and motivate departmental teams to achieve service excellence and guest satisfaction goals.
- Develop and implement operational policies and procedures to maintain high standards of service, safety, and security.
- Monitor departmental performance, analyze key metrics (e.g., guest satisfaction scores, occupancy rates, RevPAR), and implement corrective actions as needed.
- Manage departmental budgets, control costs, and ensure profitability targets are met.
- Conduct regular inspections of hotel facilities to ensure they are maintained to the highest standards.
- Handle guest feedback and resolve complaints promptly and professionally, turning potential issues into positive experiences.
- Collaborate with the General Manager and other department heads to develop strategic plans and initiatives.
- Ensure compliance with all local regulations, health, and safety standards.
- Foster a positive and productive work environment for all staff members.
- Implement training programs to enhance the skills and knowledge of the operational teams.
- Manage inventory and procurement for operational supplies.
- Minimum of 5 years of progressive experience in hotel operations management, with at least 2 years in a managerial role.
- Proven track record of success in managing multiple hotel departments.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations, including Front Office, F&B, Housekeeping, and Rooms Division.
- Experience with Property Management Systems (PMS) and other hotel software.
- Excellent understanding of financial management, budgeting, and cost control.
- Ability to work under pressure and handle diverse operational challenges.
- A passion for hospitality and delivering outstanding guest service.
- Proficiency in both English and Vietnamese is required.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Experience in menu engineering and beverage cost control is a plus.
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Hotel Operations Manager
910000 Rach Gia, Kien Giang
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Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day operations of their premier establishment in Rach Gia, Kien Giang, VN . This leadership role is critical to ensuring exceptional guest experiences and maximizing operational efficiency and profitability. You will be responsible for managing all departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and high service standards. The ideal candidate will possess a strong understanding of hotel management principles, customer service excellence, and financial management. You will develop and implement operational strategies, set performance goals for staff, and conduct regular performance reviews. This position requires exceptional leadership, communication, and problem-solving skills, with the ability to motivate and inspire a diverse team. You will be responsible for budgeting, cost control, and inventory management across all operational departments. Building and maintaining strong relationships with guests, suppliers, and the local community will be a key aspect of this role. You will also be involved in marketing initiatives, guest satisfaction surveys, and implementing new services or amenities to enhance the guest experience. The successful candidate will have a degree in Hospitality Management or a related field, with a proven track record of success in a similar management role within the hospitality industry. Strong analytical skills and experience with hotel management software are essential. You will be dedicated to upholding the highest standards of service, cleanliness, and safety, ensuring that every guest enjoys a memorable stay. Your ability to manage complex situations, resolve guest complaints effectively, and drive continuous improvement will be highly valued in this key position.
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Executive Hotel Manager
70000 An Thanh
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Our client, a prestigious hospitality group, is looking for an experienced and results-oriented Executive Hotel Manager to oversee operations at their flagship property in Ho Chi Minh City, Ho Chi Minh, VN . This senior leadership role requires a strategic thinker with a passion for delivering exceptional guest experiences and driving revenue growth. The Executive Hotel Manager will be responsible for all aspects of hotel management, including staff supervision, financial performance, marketing, sales, and guest relations. You will lead and motivate a diverse team of hospitality professionals, ensuring high standards of service across all departments – from front desk and housekeeping to food and beverage and events. Key responsibilities include developing and implementing operational strategies, managing budgets and cost controls, overseeing property maintenance and upkeeping, and ensuring compliance with all health, safety, and licensing regulations. The successful candidate will have a deep understanding of the hospitality industry, strong financial acumen, and excellent interpersonal and communication skills. Proven experience in a similar management role, preferably in a luxury hotel environment, is essential. Experience with hotel management software and systems is also required. This is a challenging yet rewarding opportunity to make a significant impact on the success of a leading hotel in the vibrant city of Ho Chi Minh City, Ho Chi Minh, VN . If you are a dynamic leader with a commitment to excellence and a talent for inspiring teams, we encourage you to apply.
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2
Senior Hotel Operations Manager
530000 Hoa Sơn
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Our client, a leading hospitality group, is seeking an experienced Senior Hotel Operations Manager to join their fully remote management team. This is a unique opportunity for a seasoned hospitality professional to oversee and optimize hotel operations from a remote capacity, driving efficiency and guest satisfaction. The Senior Hotel Operations Manager will be responsible for developing and implementing operational strategies, setting service standards, and ensuring the smooth functioning of all hotel departments. This includes managing budgets, optimizing revenue, and overseeing staff performance across multiple properties. You will work closely with general managers and department heads to identify areas for improvement, implement best practices, and ensure a consistent, high-quality guest experience. The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with at least 6-8 years of progressive experience in hotel management, with a significant portion in operations. Strong leadership, financial acumen, and exceptional communication and interpersonal skills are essential. You should be proficient in hotel management software and have a deep understanding of F&B, front office, housekeeping, and maintenance operations. As this is a remote position, excellent self-management, organizational skills, and the ability to effectively manage and motivate teams virtually are paramount. You will be expected to conduct virtual site inspections, analyze performance data, and provide strategic guidance. This role offers a fantastic chance to leverage your expertise in a flexible, remote environment, contributing to the success of a prestigious hospitality brand and shaping the future of hotel operations management.
Responsibilities:
Responsibilities:
- Develop and implement hotel operational strategies.
- Oversee day-to-day hotel operations across departments.
- Manage departmental budgets and control expenses.
- Ensure high standards of guest service and satisfaction.
- Monitor and optimize hotel revenue and profitability.
- Lead and mentor hotel management teams remotely.
- Implement operational best practices and training programs.
- Analyze performance metrics and identify areas for improvement.
- Bachelor's degree in Hospitality Management or related field.
- 6-8 years of experience in hotel operations management.
- Proven leadership and team management skills.
- Strong financial acumen and P&L management.
- Proficiency in hotel management software.
- Excellent communication and problem-solving abilities.
- Ability to manage and motivate remote teams effectively.
This advertiser has chosen not to accept applicants from your region.
3
Boutique Hotel Manager
810000 Bien Hoa, Dong Nai
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Our client, a charming boutique hotel known for its personalized service, is seeking an experienced and enthusiastic Boutique Hotel Manager to lead their team in **Bien Hoa, Dong Nai, VN**. This is an on-site leadership role, perfect for someone passionate about creating unique guest experiences and managing all aspects of a boutique hospitality establishment. The Hotel Manager will be responsible for daily operations, including guest services, front desk management, housekeeping, food and beverage, and staff supervision. You will play a key role in driving guest satisfaction, managing operational efficiency, and ensuring the hotel maintains its distinctive character and high standards. Key responsibilities include staff recruitment, training, and performance management, maintaining inventory and controlling costs, and developing marketing initiatives to attract and retain guests. The ideal candidate will have a minimum of 4-6 years of experience in hotel management, with a strong background in boutique or luxury hotel operations. A degree in Hospitality Management or a related field is preferred. Exceptional customer service skills, strong leadership qualities, and excellent communication abilities are essential. You should have a keen eye for detail, be adept at problem-solving, and possess a creative approach to hospitality. Familiarity with hotel management systems and a passion for creating memorable guest experiences are crucial. This role demands hands-on leadership, a proactive attitude, and the ability to inspire the team to deliver outstanding service. If you are a dedicated hospitality professional looking to make a significant impact in a smaller, more intimate hotel setting, this is an excellent opportunity.
Responsibilities:
Responsibilities:
- Oversee all hotel operations and staff.
- Ensure exceptional guest service and satisfaction.
- Manage front desk, housekeeping, and F&B departments.
- Recruit, train, and manage hotel staff.
- Control operational costs and manage budgets.
- Maintain hotel standards and ambiance.
- Develop and implement local marketing strategies.
- Handle guest feedback and resolve issues promptly.
- 4-6 years of experience in hotel management.
- Experience in boutique or luxury hotel operations preferred.
- Strong leadership and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- Proficiency in hotel management software.
- Degree in Hospitality Management or related field desirable.
- Ability to work flexible hours, including weekends and holidays.
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4
Senior Hotel Operations Manager
470000 Nam Dinh , Nam Dinh
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Our client is seeking a dynamic and experienced Senior Hotel Operations Manager to oversee and optimize all aspects of hotel operations. In this critical role, you will be responsible for ensuring exceptional guest experiences, managing departmental performance, and driving profitability. You will lead a team of dedicated hospitality professionals and contribute to the overall success of our establishment.
Responsibilities:
Responsibilities:
- Oversee daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance departments.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Manage departmental budgets, control costs, and ensure profitability targets are met or exceeded.
- Recruit, train, mentor, and supervise hotel staff, fostering a positive and productive work environment.
- Ensure compliance with all health, safety, and sanitation regulations and standards.
- Monitor and analyze guest feedback, taking proactive measures to address any concerns and improve service quality.
- Implement and maintain high standards of customer service across all guest touchpoints.
- Develop and execute sales and marketing initiatives to increase occupancy rates and revenue.
- Manage inventory, procurement, and vendor relationships for hotel supplies and services.
- Conduct regular inspections of the hotel premises to ensure cleanliness, maintenance, and adherence to brand standards.
- Collaborate with the General Manager on strategic planning and business development initiatives.
- Handle guest complaints and service recovery efforts effectively and efficiently.
- Stay updated on industry trends and best practices in hotel management.
- Prepare operational reports and performance analyses for senior management.
- Foster a culture of teamwork and continuous improvement among all staff members.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management.
- Proven track record of success in managing multiple hotel departments.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations, revenue management, and budgeting.
- Excellent understanding of customer service principles and guest relations.
- Proficiency in hotel management software (PMS) and other relevant systems.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong problem-solving and decision-making abilities.
- Experience in F&B management is a plus.
- A passion for delivering exceptional guest experiences.
- Ability to train and motivate a diverse team.
This advertiser has chosen not to accept applicants from your region.
5
Boutique Hotel Manager
49000 Thuy Van
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Job Description
Our client is seeking a dynamic and passionate Boutique Hotel Manager to lead operations for a charming property in Hue, Thua Thien–Hue, VN . This is an exciting opportunity for a hospitality professional with a keen eye for detail and a commitment to providing exceptional guest experiences. You will be responsible for overseeing all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance. Driving revenue through strategic sales and marketing initiatives, managing budgets, and ensuring cost control are key components of this role. You will also focus on staff recruitment, training, and development, fostering a culture of excellent customer service and teamwork. Building and maintaining strong relationships with guests, vendors, and the local community is paramount. The ideal candidate will have a deep understanding of the hospitality industry, strong leadership capabilities, and a proven ability to enhance guest satisfaction and profitability. Experience in a similar role within a boutique hotel setting is highly desirable. Key Responsibilities:
- Managing day-to-day hotel operations to ensure smooth and efficient service delivery.
- Developing and implementing strategies to maximize revenue and guest satisfaction.
- Overseeing the management of F&B outlets, ensuring high standards of quality and service.
- Conducting regular inspections to maintain property standards and identify areas for improvement.
- Managing and motivating the hotel team, providing guidance and support.
- Handling guest complaints and resolving issues promptly and professionally.
- Monitoring financial performance, including budgeting, forecasting, and cost control.
- Ensuring compliance with all health, safety, and licensing regulations.
- Developing and executing marketing and sales plans to attract new customers.
- Cultivating a welcoming and memorable atmosphere for all guests.
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6
Remote Senior Hotel Operations Manager
10000 An Cu, An Giang
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WhatJobs is seeking a highly experienced and motivated Senior Hotel Operations Manager to join our esteemed client's dynamic team. This is a fully remote position, offering the flexibility to work from anywhere. As a Senior Hotel Operations Manager, you will be instrumental in overseeing and optimizing all aspects of hotel operations, ensuring the highest standards of guest satisfaction and operational efficiency. You will manage various departments, including front desk, housekeeping, food and beverage, and maintenance, driving performance and achieving strategic objectives. Your responsibilities will include developing and implementing operational strategies, managing budgets, controlling costs, and ensuring compliance with all health, safety, and legal regulations.
We are looking for a natural leader with exceptional communication and problem-solving skills. You will be responsible for staff training and development, fostering a positive work environment, and motivating your team to achieve excellence. This role requires a proactive approach to identifying and resolving operational challenges, implementing innovative solutions, and maintaining a strong focus on customer service. You will collaborate with various stakeholders, including owners, general managers, and department heads, to achieve business goals. Key performance indicators will include guest satisfaction scores, occupancy rates, revenue generation, and cost management. The ideal candidate will possess a deep understanding of the hospitality industry, a proven track record of success in hotel management, and the ability to thrive in a remote work environment. Experience with property management systems (PMS) and other hospitality software is essential. You will also be involved in strategic planning, market analysis, and the development of new service offerings to enhance the guest experience and maintain a competitive edge. This role demands meticulous attention to detail, strong organizational skills, and the ability to multitask effectively in a fast-paced setting. You will play a crucial role in shaping the operational future of the properties managed by our client.
Responsibilities:
We are looking for a natural leader with exceptional communication and problem-solving skills. You will be responsible for staff training and development, fostering a positive work environment, and motivating your team to achieve excellence. This role requires a proactive approach to identifying and resolving operational challenges, implementing innovative solutions, and maintaining a strong focus on customer service. You will collaborate with various stakeholders, including owners, general managers, and department heads, to achieve business goals. Key performance indicators will include guest satisfaction scores, occupancy rates, revenue generation, and cost management. The ideal candidate will possess a deep understanding of the hospitality industry, a proven track record of success in hotel management, and the ability to thrive in a remote work environment. Experience with property management systems (PMS) and other hospitality software is essential. You will also be involved in strategic planning, market analysis, and the development of new service offerings to enhance the guest experience and maintain a competitive edge. This role demands meticulous attention to detail, strong organizational skills, and the ability to multitask effectively in a fast-paced setting. You will play a crucial role in shaping the operational future of the properties managed by our client.
Responsibilities:
- Oversee day-to-day hotel operations across all departments.
- Develop and implement operational policies and procedures.
- Manage departmental budgets and control expenses to maximize profitability.
- Ensure high standards of guest service and satisfaction.
- Lead, train, and motivate operational staff.
- Monitor industry trends and implement best practices.
- Conduct regular performance reviews and provide constructive feedback.
- Manage vendor relationships and procurement processes.
- Ensure compliance with all health, safety, and licensing regulations.
- Drive revenue growth through effective sales and marketing strategies.
- Analyze operational data and prepare reports for senior management.
- Implement initiatives to enhance guest experience and loyalty.
- Maintain a strong knowledge of the competitive landscape.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven experience in managing multiple hotel departments.
- Strong leadership, communication, and interpersonal skills.
- Excellent financial acumen and budgeting experience.
- Proficiency in hotel management software and MS Office Suite.
- Ability to work independently and manage time effectively in a remote setting.
- Demonstrated ability to drive operational improvements and achieve business objectives.
- Knowledge of Vietnamese hospitality regulations and practices is a plus.
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7
Senior Hotel Operations Manager
70000 An Thanh
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Our client is seeking a dynamic and experienced Senior Hotel Operations Manager to oversee all aspects of hotel operations in Ho Chi Minh City . This pivotal role requires a leader with a proven track record in the hospitality industry, capable of driving exceptional guest experiences, maximizing profitability, and ensuring operational efficiency. The successful candidate will be responsible for managing daily operations, including front desk, housekeeping, food and beverage, and maintenance. You will lead and mentor a team of department heads, fostering a culture of excellence, continuous improvement, and high performance. Key responsibilities include developing and implementing operational strategies, managing budgets and financial performance, ensuring compliance with all health, safety, and hygiene standards, and cultivating strong relationships with guests, suppliers, and stakeholders. The ideal candidate will possess outstanding communication and interpersonal skills, a keen eye for detail, and the ability to thrive in a fast-paced environment. A bachelor's degree in Hospitality Management or a related field, coupled with at least 5 years of progressive management experience in a luxury hotel setting, is essential. This is a fantastic opportunity to make a significant impact within a prestigious establishment.
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8
Senior Hotel Operations Manager
510000 Thuy Van
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We are recruiting a seasoned Senior Hotel Operations Manager for a renowned luxury hotel situated in the picturesque city of Hue, Thua Thien–Hue, VN . Our client is committed to delivering unparalleled guest experiences and maintaining the highest standards of hospitality. This key leadership role will oversee the day-to-day operations of the hotel, ensuring efficiency, profitability, and guest satisfaction across all departments, including front desk, housekeeping, food and beverage, and guest services. You will be responsible for managing budgets, developing operational strategies, implementing quality control measures, and training and motivating staff to achieve excellence. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 7 years of progressive experience in hotel management, preferably in a supervisory or managerial capacity. Proven experience in managing multiple departments and a strong understanding of hotel operations, revenue management, and customer service principles are crucial. Excellent leadership, communication, problem-solving, and decision-making skills are essential for success in this role. You should be adept at managing P&L statements and driving operational improvements. This hybrid role allows for strategic planning and administrative tasks to be performed remotely, while on-site presence is required for operational oversight and team leadership. We are looking for an individual with a passion for hospitality, a keen eye for detail, and a commitment to creating memorable experiences for our guests. Join our client's team and contribute to their reputation for excellence in the heart of Hue.
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