1 507 Hospitality & Tourism jobs in Vietnam

Front Office Supervisor

Quang Ngai , Quang Ngai ₫40000000 - ₫80000000 Y Hotel Royal Hoi An

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Job Description

Hạn nộp: 28/09/2025 Mức lương: Thỏa thuận

Nộp hồ sơ ứng tuyển

THÔNG TIN CƠ BẢN

Số lượng

1

Nơi làm việc

Thành Phố Hội An - Quảng Nam

Giờ làm việc

Làm theo ca

Loại hình

Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề

Tiền sảnh

Vị trí

Trưởng ca/ Giám sát

Cập nhật

29/08/ :34

MÔ TẢ CÔNG VIỆC

  • Conduct shift briefings to ensure hotel activities and operational requirement are known.
  • Supervise front office operations during assigned shift including:

 Maintenance of guest information

Maintenance of information about local events

ompile occupancy statistics

upervise the use of the public address system

upervise the group booking

ssisting with the serious complaints

  • Supervise cashiering activities during shift including:

ash handling & banking procedure

arry out debtor control

repare report

upervise the cashiering system

  • Supervise & support Receptionists, Interns.
  • To be familiar with Front Office Policies and Procedures, Job Description and Employee Handbook.
  • Report any unusual occurrences or requests to supervisors/managers

Other Responsibilities:

  • Attend work as rostered and as business requirements demand including weekends and Public Holidays when assigned
  • Be punctual on duty
  • Comply with all hotel rules and regulations as outlined in the handbook and be aware of company disciplinary and grievance procedures
  • Be familiar with all related company documentation and especially with the relevant Operational Standards for his/her field of responsibility
  • Attend all briefings, meetings and trainings as assigned by management
  • Be fully conversant with hotel fire & life safety/emergency procedures
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by Management.

QUYỀN LỢI ĐƯỢC HƯỞNG

  • Working in the 5 Star Hotel.
  • Competitive salary, attractive bonus (based on Monthly Revenue)
  • Professional and dynamic environment with many Training Courses
  • Opportunity for Promotion and transfer the group.

YÊU CẦU CÔNG VIỆC

  • Bachelor in related field.
  • Minimum 02 year-experience working as the same position in Hotels/Resort
  • Communicate Fluent English.

YÊU CẦU HỒ SƠ

Please send CV on Hoteljob

Address: 39 Dao Duy Tu, Hoi An, Da Nang

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Guest Relations Officer

Kien Giang , Kien Giang ₫30000 - ₫50000 Y MOVENPICK

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Job Description

Company Description

Step into paradise at the 5-star Mövenpick Resort Waverly Phu Quoc – the fun-filled destination for lifestyle escapes. Whether you are looking for a family adventure, a romantic getaway or a group incentive trip, you will find everything you need right here at our family-friendly resort in Phu Quoc.

All 305 rooms have been designed in a contemporary style using a subtle blend of soft, refreshing tones and an element of natural touches. The private balcony overlooking to the ocean is where you enjoy the spectacular sunset.

Our culinary team invites you to embark on a culinary journey by exploring the restaurants, bars offering our signature dishes, innovative cocktails and "Chocolate Hour". Immerse in the pool, have the ultimate fun with Foam Party or unwind with a massage and simply enjoy the tranquil surroundings. We can guarantee that you will have a memorable island experience when staying with us.

Mövenpick Villas & Residences Phu Quoc are located within the Mövenpick Resort Waverly Phu Quoc and guests can enjoy the facilities throughout the complex. Our 79 villas with private pool & 329 spacious residence apartments, fridge & private balcony are the place for people who enjoy their holiday in style

At Mövenpick Resort Waverly Phu Quoc, we make moments.

Job Description

  • Assist guests with check in and checkout, as well as other cashiering duties

  • Review arrival lists and prepare compendiums prior to guests' arrival and check-into system if necessary

  • Welcome guests on arrival, register and issue room keys according to departmental standards and procedures

  • Ensure that members consistently receive all benefits, and repeat guests and other VIP's receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival

  • Liaise closely with other relevant departments to ensure that guests requests and needs are met

  • Update and maintain repeat guest history system

  • Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue

  • Handle guests' complaints and comments tactfully and efficiently

  • Handling guests' mails, messages, and answering of phone calls

  • Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed

  • Be vigilant in regard to in-house credit matters and act upon any discrepancies

  • Alert Security or Duty Manager of suspicious looking person(s) / articles

Qualifications

  • Diploma in Tourism / Hospitality Management
  • Minimum 1 year of relevant experience
  • Excellent reading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage

Additional Information

  • Employee benefit card offering discounted rates at Accor hotels worldwide.
  • Develop your talent through Accor's learning programs.
  • Opportunity to grow within your property and across the world
  • Ability to contribute to the community and make a difference through our Corporate Social
  • Responsibility and Environmental, Social, and Governance (ESG) activities.
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Event Manager

Ho Chi Minh , Ho Chi Minh ₫900000 - ₫1200000 Y Informa

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Job Description

Company Description

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

Job Description

This role is based in our Ha Phan Building office.

Role Overview

As a key member of the show management team, the Event Manager is responsible for executing tactics directly related to successful live or virtual events. This role requires high organizational skills, attention to detail, strong communication abilities, and a passion for delivering excellence to Informa Markets customers.

Key Responsibilities

Event Strategy and Design

  • Support the development of event strategy and direction to enrich Informa Markets' value proposition
  • Design event experiences that ensure high-level delivery supporting event strategy and customer needs
  • Develop and improve customer experience, ensuring feedback is collected and incorporated
  • Develop longer-term event design alongside Senior Event Manager using customer feedback and innovative approaches
  • Build relationships with key customers and sales partners to understand market needs and trends
  • Develop deep industry knowledge through personal relationships and market analysis

Operational Management

  • Support Senior Event Manager in managing the Brand P&L, including successful delivery of complementary products like conferences and seminars
  • Liaise with Sales, Marketing, and Operations teams to ensure all event elements align to create successful outcomes
  • Negotiate with venues and suppliers in collaboration with Operations and Procurement for event-specific requirements
  • Oversee the event floorplan managed by Sales Operations team, escalating strategic decisions when required
  • Manage logistics, suppliers, venues, floorplans, and move-in/move-out processes
  • Lead operations for major events with attention to detail and efficiency

Performance Metrics

  • Event P&L performance (gross revenue, gross margin YoY, profit by event)
  • Customer satisfaction metrics (loyalty, re-book percentage, NPS)
  • New product launch success rate
  • Brand eminence and customer engagement
  • Market ranking and positioning

Qualifications

Education and Experience

  • University Bachelor's Degree / University of Applied Sciences qualification
  • More than 3 years' management experience in a Brand/Product team with more than 8 years in a Brand/Product role with a multinational organization
  • Significant experience in developing brand and sales strategies with strong sales acumen
  • Strong experience in managing relationships with international customers across various regions and cultures
  • Experience of reporting, budgeting/forecasting and associated processes and policies
  • Experience with event logistics and show floor management

Leadership and Relationship Management

  • Ability to act as an independent, inspirational leader with charisma and energy
  • Ability to develop relationships at senior levels and support the management of and interaction with high value customer accounts
  • Experience of building trusted internal relationships
  • Ability to collaborate with multiple internal stakeholders and other functions to ensure successful implementation of a matrixed business model

Strategic and Tactical Skills

  • Ability to define a sales strategy and supporting campaigns to execute against a set of targets
  • Strong organizational abilities and attention to detail
  • Tactical research abilities
  • Problem-solving skills and ability to function as both strategist and fixer
  • Ability to thrive in fast-paced environments

Communication and Customer Focus

  • Strong communication and follow-through skills
  • Excellent written and verbal communication skills
  • Passion for delivering excellence to customers

Travel Requirements

  • Required travel approximately 20-30%

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners. This position will be required to work in-person in the office five days a week.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it – see what our colleagues have to say at

Our benefits include:

  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
  • Time out: annual leave plus a birthday leave day and the chance to work from (almost) anywhere for up to four weeks a year
  • A flexible range of personal benefits to choose from, plus company funded private medical cover
  • Strong wellbeing support through EAP assistance, mental health first aiders and more
  • Recognition for great work, with global awards and kudos programmes
  • As an international company, the chance to collaborate with teams around the world

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

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Guest Experience Expert

Ho Chi Minh , Ho Chi Minh ₫40000 - ₫60000 Y Autograph Collection

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Job Description

Additional Information
Job Number

Job Category
Rooms & Guest Services Operations

Location
Vinpearl Landmark 81 Autograph Collection, 720A Dien Bien Phu, Binh Thanh district, Ho Chi Minh City, Viet Nam, Viet Nam, VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Non-Management

Position Summary
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

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Front Office Supervisor

₫4000000 - ₫8000000 Y Khách sạn Mercure Ha Noi La Gare

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Job Description

Hạn nộp: 16/10/2025 Mức lương: Thỏa thuận

Nộp hồ sơ ứng tuyển

THÔNG TIN CƠ BẢN

Số lượng

1

Nơi làm việc

Quận Hoàn Kiếm - Hà Nội

Giờ làm việc

Làm theo ca

Loại hình

Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề

Tiền sảnh

Vị trí

Trưởng ca/ Giám sát

Cập nhật

11/09/ :26

MÔ TẢ CÔNG VIỆC

You've been working as a receptionist/front office attendant for several years? You have good management skills and You want a higher position in front office department? Contact us, The Mercure Hanoi La Gare Hotel for an interview for FRONT OFFICE SUPERVISOR position * What you will do as a Front Office Supervisor?
• The Front Office Supervisor (FOS) is responsible for the day to day operation of the Front Desk and Lobby areas in case Assistant Front Office Manager/Front Office Manager is not on duty.
• The FOS is expected to lead by example in term of appearance, attitude, equity and professionalism. Their main role is to ensure the proper work of the operations in the following sessions: Front Desk and Bell Services.
• The FOS may be required to take the role of Manager on Duty and be the first point contact for guest queries and complaints if AFOM/FOM is not on duty.
• The FOS has to work as Night Auditor and make the night report for relevant departments.

QUYỀN LỢI ĐƯỢC HƯỞNG

  • Having opportunity to work in one of the biggest hotel chains of the world.
    • Having opportunity to build a career in a professional working environment.
    • Good compensation & benefit schemes.

YÊU CẦU CÔNG VIỆC

  • Graduated from a university or a Hotel Management school.
    • Very good communication skills in English & Vietnamese.
    • At least 3 year working in front office of international hotels.
    • Good management skills.

YÊU CẦU HỒ SƠ

Please send your application to Zalo/Whatsapp: Ms. Nga

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Spa & Wellness Manager/ Trưởng Bp Spa

Quang Tri , Quang Tri ₫900000 - ₫1200000 Y IHG Hotels & Resorts

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Job Description

Hạn nộp: 30/09/2025 Mức lương: Thỏa thuận

Nộp hồ sơ ứng tuyển

THÔNG TIN CƠ BẢN

Số lượng

1

Nơi làm việc

Thành Phố Đồng Hới - Quảng Bình

Giờ làm việc

Khác

Loại hình

Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Spa/ Mát xa/ Thẩm mỹ viện

Ngành nghề

Khác

Vị trí

Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng

Cập nhật

19/08/ :25

MÔ TẢ CÔNG VIỆC

Responsible for co-coordinating the delivery of all recreational guest services, including the spa and gym operations.

YOUR DAY-TO-DAY

  • Co-ordinate the maintenance of all recreational facilities and equipment
  • Coordinate the delivery of all recreational guest services
  • Responsible for the safety of all guest services
  • Manage all staff in this department
  • Manage the sale and promotion of departmental products and services
  • Access sales and marketing data
  • Assist with the development of new products and services
  • Assist with the evaluation of sales and marketing activities
  • Anticipate economic business level fluctuations and makes action plans
  • Comply with all Hotel and corporate guidelines (eg signage guidelines, safety guidelines, etc)
  • Deliver high quality service to guests
  • Adhere to departmental cleaning and maintenance programs
  • Attend and input at management meetings as required
  • Works with Human Resources on manpower planning and management needs
  • Works with Director of Finance in the preparation and management of the Department's budget.

QUYỀN LỢI ĐƯỢC HƯỞNG

We'll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.

Join us and you'll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve

YÊU CẦU CÔNG VIỆC

WHAT WE NEED FROM YOU?

  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Good writing skills
  • Proficient in the use of Microsoft Office
  • Problem solving and organizational abilities
  • Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
  • 2 years related experience including 1 year experience in SPA operation, or an equivalent combination of education and experience

YÊU CẦU HỒ SƠ

Send your application via

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Nhân Viên Pha Chế Bartender

₫74000000 - ₫105000000 Y Hệ Thống Nhà Hàng Vua Chả Cá

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Job Description

Hạn nộp: 04/10/2025 Mức lương: đ đ

Nộp hồ sơ ứng tuyển

THÔNG TIN CƠ BẢN

Số lượng

4

Nơi làm việc

Quận Hoàn Kiếm - Hà Nội

Giờ làm việc

Làm theo ca

Loại hình

Nhà hàng/ Bar/ Pub

Ngành nghề

Ẩm thực Pha chế/ Bartender

Vị trí

Nhân viên

Cập nhật

04/09/ :52

MÔ TẢ CÔNG VIỆC

  • Chịu trách nhiệm pha chế tất cả các sản phẩm đồ uống cho khách.
  • Chào đón khách hàng với dịch vụ nhanh chóng, thân thiện và phát triển mối quan hệ với khách hàng bằng cách tìm hiểu nhu cầu, đồ uống yêu thích

QUYỀN LỢI ĐƯỢC HƯỞNG

  • Thu nhập từ 7.4tr-8.5tr/tháng
  • Thời gian làm việc: Full ca gãy sáng 9h30-14h, tiếp chiều 16h30-22h, Partime các ca

Quyền lợi

  • Lương + thưởng tùy theo vị trí + Thưởng TIP (Lương Parttime: 24.000đ – 30.000đ/h)
  • Chế độ tăng ca, thêm giờ, lễ tết lương 200% -350%
  • Thưởng lễ tết theo quy định
  • Chế độ nâng lương định kỳ (6 tháng/ lần)
  • Hỗ trợ ăn ca 50k/ ngày
  • Đóng BHXH theo quy định
  • Môi trường làm việc trẻ chung, năng động

  • Địa điểm làm việc

CS1: Số 48 Nguyễn Thị Định, Cầu Giấy, HN

CS2: Số 26 Trần Hưng Đạo, Hoàn Kiếm, HN

CS3: Số 76 Mai hắc Đế, Hai Bà trưng, HN

CS4: Số 269 Giảng Võ, Ba Đình, HN

CS5: Số 12A Lê Đức Thọ, Từ Liêm, HN

CS6: Số 9 Lý Thường Kiệt, Hoàn Kiếm, HN

CS7: Số 76 Trần Thái Tông, Cầu Giấy, HN

CS8: TTTM Aeon mall Hà Đông

CS9: TTTM Aeon mall Hải Phòng

CS11: Số 44-48 Trần Hưng Đạo, Quận 1, TPHCM

CS12: 109 Đào Tấn, Ba Đình, HN

CS18: Tầng 4, VinCOm Phạm Ngọc Thạch

YÊU CẦU CÔNG VIỆC

  • Trên 18t, Trung thực,Nhanh nhẹn,chăm chỉ,nhiệt tình trong công việc.
  • Có kinh nghiệm và ngoại ngữ là một lợi thế.

YÊU CẦU HỒ SƠ

  • Sơ yếu lý lịch có xác nhận của địa phương 06 tháng gần đây.
  • Giấy khám sức khoẻ 06 tháng gần đây.
  • CV Xin việc
  • CCCD/ CMND photo
  • Nộp hồ sơ ứng tuyển trên
  • Hoặc Nộp hồ sơ trực tiếp tại: 260 Bà Triệu, Hai Bà Trưng, HN
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Assistant Revenue Manager

₫70000 - ₫120000 Y MELIÁ DANANG BEACH RESORT

Posted today

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Job Description

Hạn nộp: 10/10/2025 Mức lương: Thỏa thuận

Nộp hồ sơ ứng tuyển

THÔNG TIN CƠ BẢN

Số lượng

1

Nơi làm việc

Quận Ngũ Hành Sơn - Đà Nẵng

Giờ làm việc

Giờ hành chính

Loại hình

Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề

Kinh doanh & tiếp thị

Vị trí

Trợ lý, thư ký

Cập nhật

11/09/ :56

MÔ TẢ CÔNG VIỆC

Responsible for maximizing company revenue through all room booking channels and effectively managing room inventory.

Yield manage pricing and inventory based on demand daily, monthly and seasonal demand.

Manage daily pricing strategies for Best Available Rate and other rate plans to ensure rate parity among channels and sources

Coordinate on pricing, promotions and offers with Sales & Marketing, Casino Marketing – Mass and VIP In house, The Bluffs to ensure

their needs are met with the best possible outcome.

Benchmark pricing with other hotels, resorts, destinations to evaluate competitiveness and action or recommend actions.

Forecast on a regularly basis to maximize revenue within the market condition.

Evaluate and select potential gaming, wholesale, MICE and FIT business from all segments and sources.

Review reports and monitor all related business trends on a regular basis to make any revenue and reservations business related

decisions or recommend any appropriate actions plan for all market segments to Executive Revenue Manager.

Select and engage with any potential booking channels for revenue and exposure purpose.

Ensure all information relating to company, guests, data and reports are true and accurate in all systems and channels and all

required tasks are completed with accuracy in a timely manner for the department.

Create a desired work culture and cooperation among colleagues and staff across other departments maintaining positive working

relationships with all employees.

QUYỀN LỢI ĐƯỢC HƯỞNG

  • Friendly & dynamic working environment.
  • Very competitive salary offered
  • 24/7 accident insurance from starting date. Health Insurance, Social Insurance & Unemployment Insurance after probation.
  • Year-End services bonus & 13th salary bonus.
  • Services charge fully distributed after probation period.
  • Opportunities to access to a career advancement with one of the world leading hotel group
  • Annual company outing trip

YÊU CẦU CÔNG VIỆC

  • Education & Training: Hospitality Management, Economy, Business Administration or Mathematics
  • Specific training: Excellent Communication Skill & public relations; Good at dealing with people; Creative & Attentive in all details
  • Able to recognize problem
  • 2 years in revenue analysis as a similar position in large hotels or international companies
  • Proficient in English

YÊU CẦU HỒ SƠ

In order to apply, please send CV directly on or to email

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Hotel Manager

₫120000 - ₫240000 Y Marriott International

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Job Description

Additional Information

Job Number

Job CategoryProperty Leadership

LocationSheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam, 1000

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand's target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, or related professional area.

OR

  • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability and Departmental Budgets

  • Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

  • Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.

  • Reviews financial reports and statements to determine how Operations is performing against budget.

  • Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.

  • Works with direct reports to determine areas of concern and establishing ways to improve the departments' financial performance.

  • Strives to maintain profit margins without compromising guest or employee satisfaction.

  • Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.

  • Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

  • Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.

  • Develops an operational strategy that is aligned with the brand's business strategy and leads its execution.

  • Makes and executes key decisions to keep property moving forward towards achievement of goals.

Managing Property Operations

  • Strives to improve service performance.

  • Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.

  • Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

  • Ensures core elements of the service strategy are in place to produce the desired results.

  • Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.

Leading Property Operations Teams

  • Establishes a vision for product and service delivery on property.

  • Champions the brand's service vision for product and service delivery and ensuring alignment amongst the property leadership team.

  • Ensures employees are treated fairly and equitably.

Managing and Conducting Human Resources Activities

  • Observes service behaviors of employees and providing feedback to individuals and/or managers.

  • Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

  • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.

  • Utilizes an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

  • Stays knowledgeable of leadership talent in the property.

  • Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Event Manager

₫4000000 - ₫8000000 Y Vietnam Is Awesome

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Job Description

Địa điểm: 55 Tạ Hiện, Thủ Đức

Mô tả công việc

Lên kế hoạch, tổ chức và quản lý các sự kiện (internal & external) theo yêu cầu của công ty.

Quản lý timeline, ngân sách, nhân sự và các đối tác liên quan để đảm bảo sự kiện diễn ra suôn sẻ.

Xây dựng ý tưởng sáng tạo, đề xuất concept sự kiện phù hợp với mục tiêu truyền thông và thương hiệu.

Điều phối hoạt động trong ngày sự kiện, xử lý tình huống phát sinh nhanh chóng và hiệu quả.

Đánh giá, báo cáo kết quả sau sự kiện và rút kinh nghiệm cho các chương trình sau.

Yêu cầu công việc

Có kinh nghiệm ít nhất 1–2 năm trong lĩnh vực tổ chức sự kiện/marketing/event planning.

Kỹ năng quản lý, sắp xếp công việc và giao tiếp tốt.

Sáng tạo, linh hoạt, chủ động trong công việc.

Ưu tiên ứng viên có network trong lĩnh vực sự kiện, âm nhạc, F&B.

Có thể làm việc part-time, linh hoạt theo lịch sự kiện.

Quyền lợi

Thu nhập cạnh tranh theo năng lực & tính chất sự kiện.

Làm việc trong môi trường trẻ trung, năng động tại khu phố trung tâm Hà Nội.

Cơ hội mở rộng mối quan hệ và phát triển kỹ năng trong lĩnh vực tổ chức sự kiện.

Thời gian làm việc linh hoạt, phù hợp với ứng viên đang có công việc chính hoặc freelancer.

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