925 Hospitality Manager jobs in Vietnam
Luxury Hospitality Manager
860000 Long Xuyen, An Giang
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Our client is a premier hospitality group looking for a highly dedicated and experienced Luxury Hospitality Manager to oversee operations at their exclusive properties. This is a critical fully remote role requiring exceptional leadership and a deep understanding of the luxury travel market. The successful candidate will be responsible for ensuring unparalleled guest experiences and maintaining the highest standards of service.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee all daily operations of assigned hospitality venues, ensuring adherence to luxury standards and protocols.
- Manage and lead a team of hospitality professionals, providing training, mentorship, and performance evaluations.
- Develop and implement service standards and operational procedures to enhance guest satisfaction.
- Monitor and manage guest feedback, promptly addressing concerns and resolving issues to ensure a positive experience.
- Collaborate with departments such as F&B, housekeeping, and guest services to ensure seamless operations.
- Maintain relationships with key vendors and suppliers to ensure quality and cost-effectiveness.
- Develop and manage departmental budgets, controlling expenses and maximizing profitability.
- Identify opportunities for service improvement and innovation within the hospitality sector.
- Ensure compliance with all health, safety, and sanitation regulations.
- Plan and execute special events and promotions to attract and retain clientele.
- Analyze operational data and create reports to track performance and identify areas for growth.
- Uphold the brand's reputation for excellence and luxury at all touchpoints.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in luxury hotel or resort management.
- Proven ability to manage and motivate diverse teams in a high-pressure environment.
- In-depth knowledge of hotel operations, including front office, F&B, and housekeeping.
- Exceptional customer service skills with a strong understanding of luxury guest expectations.
- Financial acumen with experience in budgeting, forecasting, and P&L management.
- Strong problem-solving and decision-making capabilities.
- Excellent communication, interpersonal, and leadership skills.
- Proficiency in property management systems (PMS) and other hospitality software.
- Flexibility to work various shifts, including weekends and holidays, if required by operational needs, though the role itself is remote management.
- A passion for delivering memorable guest experiences and a commitment to excellence.
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Senior Hospitality Manager
04100 Pleiku, Gia Lai
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Our client, a prestigious resort and hospitality group, is seeking an experienced and dynamic Senior Hospitality Manager to oversee operations at their flagship property in Pleiku, Gia Lai, VN . This role demands exceptional leadership qualities, a passion for customer service, and a proven ability to manage diverse teams and optimize operational efficiency. You will be responsible for ensuring the highest standards of guest satisfaction, managing daily operations of various departments, and contributing to the overall success and profitability of the establishment. This position requires a hands-on approach and a commitment to excellence in the hospitality industry.
Key Responsibilities:
Key Responsibilities:
- Oversee the daily operations of the resort, including front desk, housekeeping, food and beverage, and event management.
- Ensure exceptional guest service and satisfaction through proactive engagement and problem resolution.
- Develop and implement operational strategies to enhance efficiency and profitability.
- Manage staff performance, providing training, motivation, and guidance to team members.
- Control departmental budgets, including labor costs, inventory, and expenses.
- Maintain high standards of quality, cleanliness, and safety throughout the property.
- Develop and execute marketing and sales strategies to drive bookings and revenue.
- Build and maintain strong relationships with guests, vendors, and local community stakeholders.
- Ensure compliance with all health, safety, and licensing regulations.
- Report on operational performance and financial results to senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in hospitality management, with at least 3 years in a managerial role.
- Proven experience in managing multiple hotel departments or a full-service resort.
- Strong understanding of hotel operations, revenue management, and customer service principles.
- Excellent leadership, communication, and interpersonal skills.
- Ability to motivate and manage a diverse team effectively.
- Proficiency in property management systems (PMS) and relevant software.
- Strong financial acumen and budgeting skills.
- Problem-solving abilities and capacity to handle stressful situations.
- Flexibility to work irregular hours, including weekends and holidays.
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1
Senior Hospitality Manager
550000 Hoa Sơn
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Our client is seeking a highly experienced and motivated Senior Hospitality Manager to oversee all aspects of our esteemed hotel and resort operations in the beautiful coastal city of Quy Nhon, Binh Dinh, VN . This pivotal role requires a proactive leader with a proven track record in delivering exceptional guest experiences, driving operational efficiency, and managing a diverse team. You will be responsible for developing and implementing strategic initiatives to enhance guest satisfaction, increase revenue, and maintain the highest standards of service excellence across all departments, including front desk, housekeeping, food and beverage, and events. Your duties will include staff recruitment, training, and performance management, budget creation and control, inventory management, and ensuring compliance with all health, safety, and regulatory standards. The ideal candidate will possess strong financial acumen, excellent communication and interpersonal skills, and the ability to thrive in a fast-paced, dynamic environment. You will also be instrumental in developing marketing strategies and building strong relationships with local businesses and tourism stakeholders to promote our establishment. A deep understanding of the hospitality industry, combined with a passion for service, is essential. This is an on-site position requiring your full commitment to the operational needs of our properties in Quy Nhon, Binh Dinh, VN .
Responsibilities:
Responsibilities:
- Lead and manage all hotel operations to ensure seamless service delivery.
- Develop and implement operational policies and procedures.
- Oversee budget management and financial performance.
- Ensure high levels of guest satisfaction and loyalty.
- Manage and train a team of hospitality professionals.
- Maintain impeccable standards of cleanliness and presentation.
- Develop and execute strategies for F&B and event management.
- Handle guest feedback and resolve issues promptly and effectively.
- Ensure compliance with all health, safety, and licensing regulations.
- Collaborate with marketing to drive bookings and enhance brand reputation.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in a senior management role within the hospitality sector.
- Proven experience in budget management and P&L responsibility.
- Excellent leadership, communication, and problem-solving skills.
- In-depth knowledge of hotel operations, F&B, and event management.
- Proficiency in property management systems and relevant software.
- Ability to work flexible hours, including weekends and holidays.
- Strong understanding of the local tourism market is a plus.
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2
Senior Hospitality Manager
140000 An Thanh
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Our client is seeking an experienced and customer-focused Senior Hospitality Manager to lead their operations in a fully remote capacity, driving excellence in guest services and operational efficiency. This role is ideal for a seasoned professional passionate about the tourism and hospitality industry, with a proven ability to manage diverse teams and deliver exceptional guest experiences. You will be responsible for developing and implementing strategies to enhance guest satisfaction, optimize service delivery, and manage all aspects of day-to-day operations. As part of a remote-first company, you will collaborate with various departments to ensure seamless service delivery and continuous improvement.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Oversee and manage all aspects of hospitality operations, ensuring high standards of service quality and guest satisfaction.
- Develop and implement operational strategies to improve efficiency, guest experience, and revenue generation.
- Manage and mentor a team of hospitality professionals, fostering a positive and productive work environment.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle guest inquiries, feedback, and complaints promptly and professionally, turning challenges into opportunities.
- Develop and manage departmental budgets, controlling costs and maximizing profitability.
- Collaborate with marketing and sales teams to develop and execute promotional strategies.
- Maintain strong relationships with suppliers and service providers.
- Implement and monitor quality control measures to ensure consistent service delivery.
- Analyze performance data and guest feedback to identify areas for improvement and implement corrective actions.
- Stay updated on industry trends and best practices in hospitality management.
- Contribute to the strategic planning and growth of the hospitality services.
Required Qualifications:
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
- 5+ years of progressive experience in hospitality management, with a proven track record of success.
- Strong understanding of hotel, restaurant, or event management operations.
- Excellent leadership, team management, and interpersonal skills.
- Exceptional customer service and problem-solving abilities.
- Proficiency in property management systems (PMS) and reservation software.
- Experience with budget management and financial reporting.
- Strong organizational and time management skills.
- Ability to work independently and manage responsibilities effectively in a remote setting.
- Excellent communication skills, both written and verbal.
- Fluency in English is required; additional languages are a plus.
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Senior Hospitality Manager
96000 Rach Gia, Kien Giang
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Our client is seeking a dynamic and experienced Senior Hospitality Manager to oversee operations at premier establishments in **Rach Gia, Kien Giang, VN**. This role is pivotal in ensuring exceptional guest experiences and maintaining high standards of service. The ideal candidate will possess a proven track record in managing diverse hospitality teams, optimizing operational efficiency, and driving revenue growth. Responsibilities include developing and implementing strategic plans for the F&B and accommodation sectors, managing budgets, controlling costs, and ensuring compliance with all health and safety regulations. You will be instrumental in training and mentoring staff, fostering a positive work environment, and cultivating strong relationships with suppliers and stakeholders. The ability to analyze market trends and adapt service offerings to meet evolving customer demands is crucial. This position offers a hybrid work arrangement, allowing for a balance between on-site leadership and remote strategic planning.
Key duties will involve leading daily operations, from front desk management to housekeeping and event coordination. You will be responsible for inventory management, quality control, and implementing service excellence initiatives. Performance monitoring and reporting will be a significant part of your role, providing insights to senior management. The ideal candidate should demonstrate strong leadership skills, excellent communication abilities, and a passion for the hospitality industry. A degree in Hospitality Management, Business Administration, or a related field is highly preferred. Minimum of 5 years of progressive experience in hospitality management is required. Fluency in English and Vietnamese is essential. This is an exciting opportunity to make a significant impact in a growing market.
We are looking for an individual who is results-oriented, adaptable, and possesses a keen eye for detail. Your proactive approach to problem-solving and commitment to exceeding guest expectations will be key to your success. Join our team and contribute to creating unforgettable experiences for our patrons in the vibrant city of Rach Gia.
Key duties will involve leading daily operations, from front desk management to housekeeping and event coordination. You will be responsible for inventory management, quality control, and implementing service excellence initiatives. Performance monitoring and reporting will be a significant part of your role, providing insights to senior management. The ideal candidate should demonstrate strong leadership skills, excellent communication abilities, and a passion for the hospitality industry. A degree in Hospitality Management, Business Administration, or a related field is highly preferred. Minimum of 5 years of progressive experience in hospitality management is required. Fluency in English and Vietnamese is essential. This is an exciting opportunity to make a significant impact in a growing market.
We are looking for an individual who is results-oriented, adaptable, and possesses a keen eye for detail. Your proactive approach to problem-solving and commitment to exceeding guest expectations will be key to your success. Join our team and contribute to creating unforgettable experiences for our patrons in the vibrant city of Rach Gia.
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4
Remote Food Service Operations Manager
10000 An Cu, An Giang
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Our client is searching for a dedicated and experienced Remote Food Service Operations Manager to lead and optimize our client's food service operations. This role is fully remote, allowing you to manage and improve culinary experiences from anywhere. You will be responsible for overseeing food preparation standards, managing inventory, ensuring compliance with health and safety regulations, and developing innovative menu strategies. The ideal candidate will have a strong background in culinary arts or food service management, coupled with exceptional leadership and organizational skills. You will be instrumental in enhancing the quality and efficiency of our client's food offerings, driving customer satisfaction, and managing supplier relationships. Key responsibilities include developing operational procedures, training remote staff on best practices, monitoring food costs, and implementing quality control measures. You will also analyze sales data to identify trends and opportunities for growth. This position demands a creative and analytical mindset, with a focus on delivering exceptional dining experiences. The successful candidate will demonstrate proficiency in managing remote teams, a passion for culinary excellence, and a commitment to upholding the highest standards of hygiene and safety. This is an exciting opportunity to leverage your expertise in the food service industry within a flexible, remote work structure. Become a key player in our client's culinary innovation and operational success, driving high standards in every aspect of our food services.
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5
Senior Hospitality Manager (Remote)
70000 An Thanh
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Our client is seeking an experienced and dynamic Senior Hospitality Manager to oversee and optimize operations across various establishments. This fully remote position requires a strategic thinker with a proven track record in delivering exceptional guest experiences and driving operational efficiency. You will be responsible for developing and implementing service standards, managing budgets, and leading teams from a distance. Key responsibilities include identifying areas for improvement, implementing best practices in customer service, and ensuring compliance with industry regulations. You will also be tasked with creating innovative strategies to enhance customer loyalty and satisfaction, analyzing performance metrics, and reporting on key trends. This role demands strong analytical skills, excellent communication abilities, and the capacity to foster a positive and productive remote work environment. The ideal candidate will possess extensive knowledge of hotel management, restaurant operations, and event planning. Experience with property management systems (PMS) and reservation software is essential. You will collaborate with various departments, including marketing, sales, and finance, to align hospitality strategies with overall business objectives. This is a unique opportunity to shape the future of hospitality services from the comfort of your home, contributing to the growth and success of our client's diverse portfolio. A proactive approach to problem-solving and a commitment to continuous learning are highly valued. The ability to adapt to evolving industry trends and manage multiple projects simultaneously is crucial. You will be a key player in maintaining brand reputation and ensuring consistent service quality across all touchpoints.
Responsibilities:
Responsibilities:
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Oversee operational efficiency and budget management for multiple hospitality venues.
- Lead and mentor remote teams, fostering a culture of excellence and collaboration.
- Analyze performance data to identify trends and areas for improvement.
- Ensure adherence to all health, safety, and service standards.
- Collaborate with cross-functional teams to align hospitality services with business goals.
- Manage and optimize online presence and guest feedback channels.
- Drive innovation in service delivery and operational processes.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in a senior hospitality management role.
- Proven experience in managing remote teams and operations.
- Strong understanding of P&L statements and financial management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hospitality management software and digital tools.
- Ability to work independently and as part of a distributed team.
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6
Senior Hospitality Manager - Operations
25000 Phuong Son
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Our client is a premier hospitality establishment seeking a seasoned Senior Hospitality Manager to lead their operational teams. This role is based in **Thai Nguyen, Thai Nguyen, VN**, and requires an on-site presence. You will be responsible for ensuring the delivery of exceptional guest experiences, managing daily operations across various departments (e.g., front desk, F&B, housekeeping), and driving revenue growth and cost efficiency.
Responsibilities:
Qualifications:
This is an exciting opportunity for an experienced hospitality leader to contribute to the success of a prestigious establishment in **Thai Nguyen, Thai Nguyen, VN**.
Responsibilities:
- Oversee the daily operations of all hotel departments to ensure seamless service delivery.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage staff performance, provide training, and foster a positive work environment.
- Control operational costs, manage budgets, and optimize resource allocation.
- Ensure compliance with health, safety, and hygiene standards.
- Collaborate with marketing and sales teams to drive bookings and revenue.
- Handle guest feedback and resolve complaints promptly and professionally.
- Develop and maintain strong relationships with vendors and suppliers.
- Monitor industry trends and competitor activities to identify opportunities for improvement.
- Conduct regular inspections of facilities to ensure high standards of maintenance and presentation.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in hotel operations management, with at least 3 years in a senior leadership role (e.g., Assistant General Manager, Operations Manager).
- Proven track record of successfully managing hotel operations and exceeding guest expectations.
- Strong knowledge of front office, F&B, housekeeping, and revenue management principles.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and hotel software.
- Strong financial acumen and budgeting skills.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Passion for hospitality and delivering outstanding customer service.
- Must be based in or willing to relocate to **Thai Nguyen, Thai Nguyen, VN** for this on-site role.
This is an exciting opportunity for an experienced hospitality leader to contribute to the success of a prestigious establishment in **Thai Nguyen, Thai Nguyen, VN**.
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7
Remote Luxury Villa Hospitality Manager
410000 Pleiku, Gia Lai
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We are seeking a highly motivated and experienced Remote Luxury Villa Hospitality Manager to oversee the operations of exclusive private villas. This is a fully remote position, offering the flexibility to manage properties from anywhere. As a key member of our team, you will be responsible for ensuring an exceptional guest experience from booking to departure. Your duties will include coordinating pre-arrival preparations, managing on-site staff (villa managers, housekeeping, chefs, drivers), liaising with guests to fulfill their needs and special requests, overseeing maintenance and security of the villas, and managing inventory and supplies. You will also be tasked with developing and implementing high standards of service, handling guest feedback and resolutions, and ensuring compliance with all health and safety regulations. A critical part of your role will be to work closely with our marketing and sales teams to enhance property appeal and occupancy rates. The ideal candidate will have a proven track record in luxury hospitality management, excellent communication and interpersonal skills, strong problem-solving abilities, and a keen eye for detail. Proficiency in multiple languages is a plus. You must be self-disciplined, organized, and able to work independently with minimal supervision. A passion for providing unparalleled service and a deep understanding of the luxury travel market are essential. This role requires proactive engagement with stakeholders to maintain brand reputation and client satisfaction across all managed properties. We are committed to fostering a culture of excellence and providing a supportive environment for our remote team members to thrive.
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8
Senior Event and Hospitality Manager - Remote
60000 Pleiku, Gia Lai
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We are seeking a seasoned and creative Senior Event and Hospitality Manager to lead our event planning and hospitality services. This is a fully remote position, allowing you to orchestrate seamless and memorable experiences from anywhere.
As a Senior Event and Hospitality Manager, you will be responsible for the end-to-end planning, execution, and management of corporate events, client gatherings, and hospitality initiatives. You will manage all aspects, from conceptualization and budgeting to vendor management, logistics, and on-site coordination (often through remote support). Your ability to create engaging atmospheres, manage client relationships, and ensure exceptional guest experiences will be key. You will work closely with marketing, sales, and operations teams to align event strategies with business objectives.
Key Responsibilities:
Qualifications:
As a Senior Event and Hospitality Manager, you will be responsible for the end-to-end planning, execution, and management of corporate events, client gatherings, and hospitality initiatives. You will manage all aspects, from conceptualization and budgeting to vendor management, logistics, and on-site coordination (often through remote support). Your ability to create engaging atmospheres, manage client relationships, and ensure exceptional guest experiences will be key. You will work closely with marketing, sales, and operations teams to align event strategies with business objectives.
Key Responsibilities:
- Plan, budget, and execute a variety of events, including conferences, meetings, and special occasions.
- Manage vendor relationships, including venues, caterers, decorators, and entertainment providers.
- Develop event themes, concepts, and logistical plans.
- Ensure all events are delivered on time, within budget, and to the highest standards.
- Manage guest lists, invitations, and RSVPs.
- Coordinate on-site event staff and volunteers.
- Develop and implement hospitality strategies to enhance guest experiences.
- Conduct post-event evaluations and report on key performance indicators.
- Stay informed about the latest trends in event planning and hospitality.
- Collaborate with internal stakeholders to understand their event needs and objectives.
Qualifications:
- Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field.
- Minimum of 6 years of experience in event planning and hospitality management.
- Proven track record of successfully managing diverse events from conception to completion.
- Strong negotiation and vendor management skills.
- Excellent budgeting and financial management abilities.
- Exceptional organizational, project management, and multitasking skills.
- Outstanding communication, interpersonal, and customer service skills.
- Proficiency with event management software and tools.
- Creative thinking and problem-solving abilities.
- Ability to thrive in a fast-paced, remote work environment.
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