433 Hospitality Operations jobs in Vietnam
Hospitality Operations Manager
100000 An Cu, An Giang
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Our client, a renowned establishment in the hospitality sector, is looking for a dynamic and experienced Hospitality Operations Manager to oversee daily operations in Hanoi, Hanoi, VN . This hands-on role requires a leader who is passionate about guest satisfaction and operational efficiency. You will be responsible for managing all aspects of hotel or restaurant operations, including staff management, customer service, inventory control, budgeting, and ensuring compliance with health and safety standards. Key responsibilities include leading and motivating the operational team, developing and implementing service standards, managing front desk, housekeeping, food and beverage, and other departments as applicable. The ideal candidate will have a degree in Hospitality Management, Business Administration, or a related field, coupled with at least 5 years of progressive experience in hotel or restaurant management. Strong leadership, communication, and problem-solving skills are essential. You should be proficient in hotel management software and POS systems. Experience in budget management and financial reporting is crucial. The ability to work flexible hours, including evenings and weekends, is required. We are looking for an individual with a keen eye for detail, a commitment to excellence, and a passion for creating memorable guest experiences. Join our client's esteemed team and contribute to their reputation for outstanding service and quality.
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Hospitality Operations Manager
400000 Hoang Hoa
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Our client is a renowned hospitality group seeking an experienced and dynamic Hospitality Operations Manager to oversee their operations in Thanh Hoa, Thanh Hoa, VN . This is a crucial on-site role responsible for ensuring the smooth and efficient day-to-day running of all hotel departments, maintaining exceptional service standards, and driving profitability. The successful candidate will be a hands-on leader with a passion for guest satisfaction and a strong understanding of hotel management principles.
Key responsibilities include managing and supervising front office, housekeeping, food and beverage, and maintenance departments. You will be responsible for staff training and development, performance management, and ensuring adherence to company policies and procedures. The Operations Manager will also oversee inventory management, cost control, and budgeting for operational expenses. Guest complaint resolution and proactive measures to enhance guest experiences are paramount. This role requires a thorough understanding of hospitality software systems, including property management systems (PMS) and point-of-sale (POS) systems.
The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with at least 5 years of progressive experience in hotel operations, with a minimum of 2 years in a management or supervisory capacity. Proven leadership abilities, excellent communication and interpersonal skills, and a strong work ethic are essential. You must be adept at problem-solving, decision-making, and multitasking in a fast-paced environment. A deep commitment to customer service and a positive attitude are critical for success in this role. Fluency in Vietnamese and English is required. Join our team in Thanh Hoa, Thanh Hoa and contribute to delivering unforgettable guest experiences.
Key responsibilities include managing and supervising front office, housekeeping, food and beverage, and maintenance departments. You will be responsible for staff training and development, performance management, and ensuring adherence to company policies and procedures. The Operations Manager will also oversee inventory management, cost control, and budgeting for operational expenses. Guest complaint resolution and proactive measures to enhance guest experiences are paramount. This role requires a thorough understanding of hospitality software systems, including property management systems (PMS) and point-of-sale (POS) systems.
The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with at least 5 years of progressive experience in hotel operations, with a minimum of 2 years in a management or supervisory capacity. Proven leadership abilities, excellent communication and interpersonal skills, and a strong work ethic are essential. You must be adept at problem-solving, decision-making, and multitasking in a fast-paced environment. A deep commitment to customer service and a positive attitude are critical for success in this role. Fluency in Vietnamese and English is required. Join our team in Thanh Hoa, Thanh Hoa and contribute to delivering unforgettable guest experiences.
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Hospitality Operations Manager
200000 Phuong Son
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Our client, a prestigious establishment within the Hospitality & Tourism sector, is seeking an experienced and results-oriented Hospitality Operations Manager for their operations in Thai Nguyen, Thai Nguyen, VN . This critical role will oversee the day-to-day operations of our facilities, ensuring the highest standards of guest service, operational efficiency, and profitability. You will be instrumental in managing various departments, including front desk, housekeeping, food and beverage, and event management, to deliver exceptional guest experiences.
As the Hospitality Operations Manager, your responsibilities will include developing and implementing operational policies and procedures to enhance service quality and efficiency. You will manage departmental budgets, control costs, and identify opportunities for revenue enhancement. Leading, training, and motivating a diverse team of hospitality professionals will be a key focus. Ensuring compliance with all health, safety, and hygiene regulations is paramount. You will handle guest feedback and complaints, resolving issues promptly and effectively to maintain high levels of customer satisfaction. Performance monitoring of all operational departments and implementing improvement plans will be crucial.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of progressive experience in hotel or hospitality management is required, with at least 2 years in a managerial capacity. Proven ability to manage budgets, control costs, and drive profitability. Strong leadership, team management, and interpersonal skills are essential. Excellent problem-solving abilities and a commitment to delivering outstanding customer service. Familiarity with property management systems (PMS) and hotel operations software is preferred. You should have a deep understanding of the hospitality industry and a passion for creating memorable guest experiences. This is a hands-on role requiring a proactive and dedicated individual to ensure smooth and successful operations in Thai Nguyen, Thai Nguyen, VN .
As the Hospitality Operations Manager, your responsibilities will include developing and implementing operational policies and procedures to enhance service quality and efficiency. You will manage departmental budgets, control costs, and identify opportunities for revenue enhancement. Leading, training, and motivating a diverse team of hospitality professionals will be a key focus. Ensuring compliance with all health, safety, and hygiene regulations is paramount. You will handle guest feedback and complaints, resolving issues promptly and effectively to maintain high levels of customer satisfaction. Performance monitoring of all operational departments and implementing improvement plans will be crucial.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of progressive experience in hotel or hospitality management is required, with at least 2 years in a managerial capacity. Proven ability to manage budgets, control costs, and drive profitability. Strong leadership, team management, and interpersonal skills are essential. Excellent problem-solving abilities and a commitment to delivering outstanding customer service. Familiarity with property management systems (PMS) and hotel operations software is preferred. You should have a deep understanding of the hospitality industry and a passion for creating memorable guest experiences. This is a hands-on role requiring a proactive and dedicated individual to ensure smooth and successful operations in Thai Nguyen, Thai Nguyen, VN .
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Hospitality Operations Manager
35000 Nam Dinh , Nam Dinh
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Our client is seeking a dynamic and experienced Hospitality Operations Manager to oversee the daily operations of a prestigious establishment in Nam Dinh, Nam Dinh, VN . This role is critical to ensuring exceptional guest experiences, efficient service delivery, and profitable operations. The ideal candidate will have a proven track record in hospitality management, a passion for service excellence, and strong leadership skills. You will be responsible for managing all front-of-house and back-of-house departments, ensuring seamless coordination and high standards across the board. Responsibilities include:
- Directing and managing all hotel/restaurant departments to achieve optimal performance and guest satisfaction.
- Developing and implementing operational strategies to enhance service quality and efficiency.
- Monitoring and controlling departmental budgets, labor costs, and inventory to maximize profitability.
- Ensuring compliance with all health, safety, and sanitation regulations.
- Recruiting, training, motivating, and managing the performance of all department heads and staff.
- Implementing and maintaining high service standards for all guest interactions.
- Managing guest relations and resolving complaints promptly and professionally.
- Overseeing marketing and sales initiatives to drive revenue and occupancy/covers.
- Conducting regular inspections of property and facilities to ensure they are maintained to the highest standards.
- Collaborating with the executive team on strategic planning and business development.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in a managerial role within the hospitality industry.
- Demonstrated leadership abilities and experience managing diverse teams.
- Strong understanding of hotel/restaurant operations, including F&B, front desk, housekeeping, and event management.
- Excellent financial acumen and experience with budgeting and P&L management.
- Exceptional customer service and interpersonal skills.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Strong organizational and problem-solving skills.
- A passion for creating memorable experiences for guests.
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Hospitality Operations Manager
650000 Nha Trang, Khanh Hoa
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Our client is seeking a dynamic and experienced Hospitality Operations Manager to oversee the day-to-day operations of a premier establishment. This role is crucial for ensuring exceptional guest experiences and maintaining high standards of service excellence. You will be responsible for managing various departments, including front office, food and beverage, housekeeping, and events, ensuring seamless coordination and efficient workflow. Your duties will encompass staff recruitment, training, scheduling, and performance management, fostering a positive and productive work environment. Key responsibilities include developing and implementing operational strategies, managing budgets, controlling costs, and optimizing resource allocation to maximize profitability and guest satisfaction. You will also be responsible for upholding quality standards, ensuring compliance with health and safety regulations, and handling guest inquiries and complaints with professionalism and efficiency. The ideal candidate will possess a Bachelor's degree in Hospitality Management or a related field, coupled with several years of proven experience in a supervisory or management role within the hospitality industry. Exceptional leadership, communication, interpersonal, and problem-solving skills are essential. You must be adaptable, possess strong organizational abilities, and have a keen eye for detail. This role requires a hands-on approach, excellent customer service orientation, and the ability to thrive in a fast-paced, demanding environment. A passion for creating memorable guest experiences and a commitment to service excellence are paramount. Join our team and contribute to delivering outstanding hospitality.
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Hospitality Operations Manager
90000 Can Tho , Can Tho
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We are seeking a highly experienced and motivated Hospitality Operations Manager to oversee our operations entirely remotely. This role is responsible for ensuring the seamless and efficient functioning of all hospitality services, focusing on guest satisfaction, operational efficiency, and profitability. You will be involved in managing various departments, developing and implementing operational policies and procedures, and ensuring adherence to quality standards. The ideal candidate will have a deep understanding of the hospitality industry, including front desk operations, housekeeping, food and beverage services, and event management. Your responsibilities will include optimizing resource allocation, managing staff performance, controlling costs, and driving revenue growth through strategic initiatives. Excellent leadership, problem-solving, and communication skills are essential for success in this remote role. You will collaborate with various teams, manage supplier relationships, and ensure compliance with health, safety, and licensing regulations. This position offers a unique opportunity for a seasoned hospitality professional to manage and influence operations from a remote location.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Oversee daily operations of all hospitality departments, ensuring smooth service delivery.
- Develop and implement operational strategies to enhance guest experience and satisfaction.
- Manage departmental budgets, controlling costs and maximizing profitability.
- Ensure adherence to quality standards, health, and safety regulations.
- Lead, train, and motivate hospitality staff to achieve performance goals.
- Monitor and manage inventory of supplies and resources.
- Develop and maintain strong relationships with vendors and service providers.
- Implement and refine operational policies and procedures.
- Analyze operational data to identify trends and areas for improvement.
- Respond to and resolve customer complaints and issues effectively.
Required Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hospitality management.
- Proven track record in managing diverse hospitality operations.
- Strong knowledge of front office, housekeeping, F&B, and event management.
- Excellent leadership, interpersonal, and communication skills.
- Proficiency in budgeting, financial management, and cost control.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and manage multiple priorities in a remote setting.
- Familiarity with hotel management software and operational tools.
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Hospitality Operations Manager
55000 Hoa Sơn
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Our client, a premier hospitality group, is looking for a dynamic and experienced Hospitality Operations Manager to oversee their flagship establishment in Da Nang. This hybrid role requires a motivated professional who can blend on-site leadership with remote strategic planning and oversight. You will be responsible for ensuring the seamless delivery of exceptional guest experiences, managing day-to-day operations, and driving operational efficiency across all departments, including F&B, front office, and housekeeping. The ideal candidate will possess a strong understanding of hospitality management principles, excellent leadership skills, and a proven ability to manage staff effectively. Key responsibilities include developing and implementing operational strategies, managing budgets and controlling costs, ensuring compliance with health and safety regulations, and fostering a positive work environment for the team. You will also be involved in guest satisfaction initiatives, staff training and development, and performance management. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. A minimum of 4 years of progressive experience in hotel or resort management is required. Strong communication, interpersonal, and problem-solving skills are essential. You should be adept at managing multiple priorities and working under pressure. This role offers a great opportunity to lead a dedicated team and contribute to the success of a renowned hospitality brand. Be prepared to work both on-site at our Da Nang property and remotely for strategic planning and administrative tasks.
Location: Da Nang, Da Nang, VN
Location: Da Nang, Da Nang, VN
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Hospitality Operations Manager
10000 An Cu, An Giang
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We are seeking a proactive and experienced Hospitality Operations Manager to oversee the daily operations of a high-end establishment in the vibrant city of Hanoi, Hanoi, VN . This is a hands-on role requiring strong leadership and a passion for delivering exceptional guest experiences. The Operations Manager will be responsible for managing all aspects of the hospitality services, including front desk operations, food and beverage, housekeeping, and event management. You will lead and motivate your teams, ensure adherence to service standards, manage budgets, and implement operational improvements to enhance efficiency and guest satisfaction. This role involves direct supervision of department heads and a significant amount of time spent on the floor interacting with guests and staff. Key responsibilities include:
Qualifications:
- Directing and coordinating all daily operational activities within the hospitality venue.
- Ensuring the highest standards of customer service and guest satisfaction are consistently met.
- Managing and developing departmental staff, including hiring, training, scheduling, and performance evaluations.
- Overseeing the food and beverage operations, ensuring quality, consistency, and cost control.
- Managing housekeeping operations to maintain cleanliness and presentation standards.
- Coordinating event planning and execution, from initial client contact to post-event follow-up.
- Developing and managing departmental budgets, controlling costs, and maximizing revenue.
- Implementing and enforcing operational policies and procedures.
- Maintaining inventory levels, ordering supplies, and managing vendor relationships.
- Troubleshooting and resolving operational issues and guest complaints promptly and professionally.
- Ensuring compliance with health, safety, and hygiene regulations.
- Conducting regular staff meetings and providing ongoing training and development opportunities.
- Monitoring operational performance through key metrics and implementing strategies for improvement.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- A minimum of 5 years of progressive experience in hospitality operations management.
- Proven leadership skills with the ability to inspire and manage teams effectively.
- In-depth knowledge of hotel operations, including F&B, front office, and housekeeping.
- Strong financial acumen, with experience in budgeting, forecasting, and cost control.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Proficiency in hospitality management software.
- A strong commitment to delivering exceptional guest service.
- Valid work permit or eligibility to work in Vietnam.
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7
Hospitality Operations Supervisor
810000 Bien Hoa, Dong Nai
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Our client, a respected name in the hospitality industry, is looking for an experienced and dynamic Hospitality Operations Supervisor to join their team in **Bien Hoa, Dong Nai, VN**. This role offers a hybrid working arrangement, combining essential on-site supervision with administrative and planning tasks performed remotely. You will be responsible for overseeing daily operations, ensuring the highest standards of guest service, managing staff, and optimizing efficiency across various departments. The ideal candidate possesses strong leadership qualities, a passion for hospitality, and a keen eye for detail.
Key Responsibilities:
Qualifications:
This is a fantastic opportunity for a motivated hospitality professional to advance their career and contribute to the success of our client's operations in **Bien Hoa, Dong Nai, VN**. Join our team and help create memorable experiences for our guests.
Key Responsibilities:
- Supervise and coordinate the daily activities of front desk, housekeeping, F&B, and other operational departments.
- Ensure exceptional guest service standards are met and exceeded at all times.
- Manage and motivate a diverse team of hospitality professionals, providing training and performance feedback.
- Oversee operational efficiency, identifying areas for improvement and implementing solutions.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Ensure compliance with health, safety, and sanitation regulations.
- Assist in managing budgets and controlling operational costs.
- Conduct regular inspections of facilities to maintain high standards of cleanliness and maintenance.
- Collaborate with other departments to ensure seamless guest experiences.
- Prepare operational reports and contribute to strategic planning initiatives.
Qualifications:
- Proven experience in a supervisory or management role within the hospitality industry (hotels, resorts, restaurants).
- Strong understanding of hotel operations, including front desk, housekeeping, and F&B.
- Excellent leadership, communication, and interpersonal skills.
- Customer-focused with a commitment to providing outstanding service.
- Ability to effectively manage and motivate a team.
- Problem-solving skills and the ability to handle pressure situations.
- Proficiency in hotel management software (PMS) and MS Office Suite.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- A degree in Hospitality Management or a related field is preferred.
- Organizational skills and the ability to multitask.
This is a fantastic opportunity for a motivated hospitality professional to advance their career and contribute to the success of our client's operations in **Bien Hoa, Dong Nai, VN**. Join our team and help create memorable experiences for our guests.
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Hospitality Operations Manager
53000 Thuy Van
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Our client is seeking an experienced and dynamic Hospitality Operations Manager to oversee the operational excellence of their establishment in Hue, Thua Thien–Hue, VN . This key role involves managing daily operations across various departments, including front desk, food and beverage, housekeeping, and maintenance, to ensure high standards of service and guest satisfaction. You will be responsible for staff management, including recruitment, training, scheduling, and performance evaluation, fostering a motivated and efficient team. Key duties include developing and implementing operational policies and procedures, managing budgets and controlling costs, and ensuring compliance with health, safety, and hygiene regulations. The ideal candidate will possess a strong understanding of the hospitality industry, with proven leadership experience in hotel or resort management. Excellent communication, interpersonal, and problem-solving skills are essential. Your ability to enhance guest experiences, manage service recovery, and drive revenue growth will be critical. This position offers a unique opportunity to shape the guest experience and contribute to the success of a renowned hospitality brand. Join our client and lead operations with passion and dedication, creating memorable experiences for every guest. We offer a competitive salary, benefits, and opportunities for career advancement within the hospitality sector.
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