305 Hospitality Team jobs in Vietnam
Hospitality Operations Manager
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Hospitality Operations Manager
Posted today
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Job Description
Key responsibilities include managing and supervising front office, housekeeping, food and beverage, and maintenance departments. You will be responsible for staff training and development, performance management, and ensuring adherence to company policies and procedures. The Operations Manager will also oversee inventory management, cost control, and budgeting for operational expenses. Guest complaint resolution and proactive measures to enhance guest experiences are paramount. This role requires a thorough understanding of hospitality software systems, including property management systems (PMS) and point-of-sale (POS) systems.
The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with at least 5 years of progressive experience in hotel operations, with a minimum of 2 years in a management or supervisory capacity. Proven leadership abilities, excellent communication and interpersonal skills, and a strong work ethic are essential. You must be adept at problem-solving, decision-making, and multitasking in a fast-paced environment. A deep commitment to customer service and a positive attitude are critical for success in this role. Fluency in Vietnamese and English is required. Join our team in Thanh Hoa, Thanh Hoa and contribute to delivering unforgettable guest experiences.
Hospitality Operations Manager
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As the Hospitality Operations Manager, your responsibilities will include developing and implementing operational policies and procedures to enhance service quality and efficiency. You will manage departmental budgets, control costs, and identify opportunities for revenue enhancement. Leading, training, and motivating a diverse team of hospitality professionals will be a key focus. Ensuring compliance with all health, safety, and hygiene regulations is paramount. You will handle guest feedback and complaints, resolving issues promptly and effectively to maintain high levels of customer satisfaction. Performance monitoring of all operational departments and implementing improvement plans will be crucial.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of progressive experience in hotel or hospitality management is required, with at least 2 years in a managerial capacity. Proven ability to manage budgets, control costs, and drive profitability. Strong leadership, team management, and interpersonal skills are essential. Excellent problem-solving abilities and a commitment to delivering outstanding customer service. Familiarity with property management systems (PMS) and hotel operations software is preferred. You should have a deep understanding of the hospitality industry and a passion for creating memorable guest experiences. This is a hands-on role requiring a proactive and dedicated individual to ensure smooth and successful operations in Thai Nguyen, Thai Nguyen, VN .
Hospitality Operations Manager
Posted today
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- Directing and managing all hotel/restaurant departments to achieve optimal performance and guest satisfaction.
- Developing and implementing operational strategies to enhance service quality and efficiency.
- Monitoring and controlling departmental budgets, labor costs, and inventory to maximize profitability.
- Ensuring compliance with all health, safety, and sanitation regulations.
- Recruiting, training, motivating, and managing the performance of all department heads and staff.
- Implementing and maintaining high service standards for all guest interactions.
- Managing guest relations and resolving complaints promptly and professionally.
- Overseeing marketing and sales initiatives to drive revenue and occupancy/covers.
- Conducting regular inspections of property and facilities to ensure they are maintained to the highest standards.
- Collaborating with the executive team on strategic planning and business development.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in a managerial role within the hospitality industry.
- Demonstrated leadership abilities and experience managing diverse teams.
- Strong understanding of hotel/restaurant operations, including F&B, front desk, housekeeping, and event management.
- Excellent financial acumen and experience with budgeting and P&L management.
- Exceptional customer service and interpersonal skills.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Strong organizational and problem-solving skills.
- A passion for creating memorable experiences for guests.
Hospitality Operations Manager
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Hospitality Operations Manager
Posted today
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Job Description
Key Responsibilities:
- Oversee daily operations of all hospitality departments, ensuring smooth service delivery.
- Develop and implement operational strategies to enhance guest experience and satisfaction.
- Manage departmental budgets, controlling costs and maximizing profitability.
- Ensure adherence to quality standards, health, and safety regulations.
- Lead, train, and motivate hospitality staff to achieve performance goals.
- Monitor and manage inventory of supplies and resources.
- Develop and maintain strong relationships with vendors and service providers.
- Implement and refine operational policies and procedures.
- Analyze operational data to identify trends and areas for improvement.
- Respond to and resolve customer complaints and issues effectively.
Required Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hospitality management.
- Proven track record in managing diverse hospitality operations.
- Strong knowledge of front office, housekeeping, F&B, and event management.
- Excellent leadership, interpersonal, and communication skills.
- Proficiency in budgeting, financial management, and cost control.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and manage multiple priorities in a remote setting.
- Familiarity with hotel management software and operational tools.
Hospitality Operations Manager
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Location: Da Nang, Da Nang, VN
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Event Manager - Hospitality
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- Planning, organizing, and executing various types of events, including conferences, weddings, banquets, and social functions.
- Managing event budgets, ensuring cost-effectiveness and profitability.
- Coordinating with clients to understand their event requirements and objectives.
- Liaising with vendors, suppliers, and service providers to ensure smooth event operations.
- Overseeing event logistics, including venue setup, catering, audiovisual requirements, and staffing.
- Developing event timelines and ensuring all deadlines are met.
- Troubleshooting and resolving any issues that arise during events.
- Conducting post-event evaluations and reporting on event success.
- Building and maintaining strong relationships with clients and stakeholders.
- Staying updated on industry trends and best practices in event management.
The ideal candidate will have a Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field. A minimum of 5 years of experience in event planning and management, preferably within the hospitality industry, is required. Proven experience in managing budgets, negotiating contracts, and coordinating with vendors is essential. Excellent organizational, project management, and multitasking skills are crucial. Strong interpersonal and communication abilities, with a focus on client satisfaction, are a must. The ability to work under pressure and adapt to changing circumstances is important. Creativity and a keen eye for detail are highly valued. Experience with event management software is a plus.
Join our client's renowned hospitality team and play a key role in creating unforgettable events. This position offers a rewarding career in a vibrant hospitality setting.
Sanitation Supervisor - Hospitality
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As a Sanitation Supervisor, your core responsibilities will include developing and implementing comprehensive sanitation protocols, conducting regular inspections of all areas, and managing the inventory of cleaning supplies and equipment. You will train and supervise the sanitation team, assigning tasks, monitoring performance, and ensuring proper use of cleaning agents and machinery. Your role will involve meticulous record-keeping of cleaning schedules, inspection results, and staff training. You will also be responsible for identifying and addressing any sanitation issues promptly, working closely with department managers to resolve them. A strong understanding of health and safety regulations, including HACCP and local environmental health standards, is essential.
The ideal candidate will possess a high school diploma or equivalent, with specialized training or certification in sanitation or hygiene management. A minimum of 3 years of experience in a supervisory role within the hospitality, healthcare, or food service industry, with a focus on sanitation and cleaning, is required. Proven leadership skills, excellent organizational abilities, and a keen eye for detail are paramount. You must be physically capable of performing tasks that involve standing for extended periods, bending, lifting, and operating cleaning equipment. This is an on-site position located in **My Tho, Tien Giang, VN**, requiring your dedicated presence to ensure operational excellence.
Hospitality Revenue Manager
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Key Responsibilities:
- Develop and execute dynamic pricing strategies based on demand, seasonality, and market conditions.
- Manage room inventory and availability across all distribution channels, including OTAs and direct bookings.
- Conduct daily, weekly, and monthly revenue forecasting to support business planning.
- Analyze market trends, competitor strategies, and customer booking patterns.
- Implement yield management techniques to optimize occupancy and average daily rate (ADR).
- Collaborate with the sales and marketing teams to align revenue strategies with promotional activities.
- Monitor and report on key performance indicators (KPIs) such as RevPAR, occupancy, and ADR.
- Identify opportunities for upselling and cross-selling to enhance guest experience and revenue.
- Manage relationships with third-party distribution partners.
- Stay updated on industry best practices and emerging revenue management technologies.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in revenue management within the hospitality industry.
- Proven track record of successfully driving revenue and profitability in hotels.
- Strong analytical, quantitative, and problem-solving skills.
- Proficiency in revenue management systems (RMS) and property management systems (PMS).
- Excellent understanding of hotel operations and the travel distribution landscape.
- Strong communication and interpersonal skills, with the ability to influence stakeholders.
- Strategic thinking and ability to adapt to changing market dynamics.
- Experience with data analysis and reporting tools.