350 Hotel IT jobs in Vietnam

Our client is seeking a dynamic and experienced Executive Hotel Manager to oversee all aspects of hotel operations in the vibrant city of My Tho, Tien Giang, VN . This pivotal role requires a strategic leader with a proven track record in the hospitality industry, dedicated to delivering exceptional guest experiences and maximizing operational efficiency. The Executive Hotel Manager will be responsible for managing a diverse team, ensuring high standards of service across all departments including F&B, housekeeping, front desk, and maintenance. Key responsibilities include developing and implementing strategic business plans, managing budgets and financial performance, optimizing revenue streams, and ensuring compliance with all health, safety, and legal regulations. The ideal candidate will possess strong leadership, communication, and problem-solving skills, with a keen eye for detail and a passion for hospitality excellence. You will lead by example, fostering a positive and productive work environment that encourages teamwork and professional development. This role involves direct guest interaction, handling complaints, and ensuring guest satisfaction at every touchpoint. Furthermore, you will be instrumental in marketing efforts, building relationships with local businesses and tourism bodies to enhance the hotel's profile within the community. Experience in a similar managerial capacity within a hotel setting is essential, along with a solid understanding of hotel management software and operational best practices. A degree in Hospitality Management or a related field is highly preferred. This is a demanding yet rewarding position for an ambitious professional looking to make a significant impact in a beautiful setting.

Our client is seeking a seasoned and passionate Luxury Hotel Manager to oversee operations at a premier hospitality establishment in **My Tho, Tien Giang, VN**. This pivotal role demands exceptional leadership, a keen eye for detail, and a commitment to delivering unparalleled guest experiences. You will be responsible for the day-to-day management of all hotel departments, including front office, housekeeping, food and beverage, and maintenance, ensuring seamless operations and the highest standards of service. The ideal candidate will have a proven ability to drive revenue, control costs, and enhance profitability while maintaining brand reputation. Key responsibilities include managing staff, implementing operational policies and procedures, overseeing guest satisfaction initiatives, and ensuring compliance with health and safety regulations. You will also play a key role in marketing and sales efforts, working to attract new guests and foster loyalty among existing clientele. This is a hands-on role requiring strong interpersonal skills and the ability to motivate and inspire a diverse team. You will be expected to be on-site to manage operations effectively and respond to guest needs promptly. We are looking for an individual with extensive experience in luxury hotel management, a deep understanding of the hospitality industry, and a passion for creating memorable experiences. Your leadership will be instrumental in elevating the hotel's standing and ensuring its continued success. This position offers a competitive compensation package, including accommodation and other benefits, suitable for a senior management role in the hospitality sector. You will have the opportunity to shape the future of this esteemed property and contribute to its growth.

Responsibilities:

• Oversee all aspects of hotel operations, ensuring exceptional service delivery and guest satisfaction.
• Manage and motivate hotel staff, fostering a positive and productive work environment.
• Develop and implement strategies to maximize revenue and control operational costs.
• Ensure adherence to quality standards, safety regulations, and brand guidelines.
• Manage budgets, financial performance, and P&L statements.
• Lead marketing and sales efforts to attract and retain guests.
• Handle guest complaints and resolve issues effectively and courteously.
• Maintain strong relationships with vendors, suppliers, and local authorities.
• Conduct regular staff training and performance evaluations.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in hotel management, with at least 3 years in a luxury setting.
• Proven track record of successful hotel operations and financial performance.
• Excellent leadership, communication, and interpersonal skills.
• Strong understanding of hotel operations, including front office, F&B, and housekeeping.
• Proficiency in hotel management software.
• Ability to work under pressure and handle multiple priorities.
• A passion for delivering outstanding customer service.

**Additional Information**
**Job Number** 25117393
**Job Category** Property Leadership
**Location** Four Points by Sheraton Lang Son, No.2 Tran Hung Dao, Lang Son, Quang Nam, Viet Nam, 24000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand's target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Profitability and Departmental Budgets**
- Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.
- Reviews financial reports and statements to determine how Operations is performing against budget.
- Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.
- Works with direct reports to determine areas of concern and establishing ways to improve the departments' financial performance.
- Strives to maintain profit margins without compromising guest or employee satisfaction.
- Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
- Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
- Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.
- Develops an operational strategy that is aligned with the brand's business strategy and leads its execution.
- Makes and executes key decisions to keep property moving forward towards achievement of goals.
**Managing Property Operations**
- Strives to improve service performance.
- Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
- Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
- Ensures core elements of the service strategy are in place to produce the desired results.
- Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.
**Leading Property Operations Teams**
- Establishes a vision for product and service delivery on property.
- Champions the brand's service vision for product and service delivery and ensuring alignment amongst the property leadership team.
- Ensures employees are treated fairly and equitably.
**Managing and Conducting Human Resources Activities**
- Observes service behaviors of employees and providing feedback to individuals and/or managers.
- Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
- Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
- Utilizes an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Stays knowledgeable of leadership talent in the property.
- Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Our client is renowned for its collection of exquisite boutique luxury hotels and is seeking a seasoned and charismatic Hotel General Manager to lead one of its flagship properties. This fully remote leadership role allows you to direct the overall operations and strategic vision of a prestigious hotel, focusing on delivering unparalleled guest experiences and maximizing profitability. You will be responsible for overseeing all departments, ensuring the highest standards of service, managing financial performance, and cultivating a culture of excellence among the hotel staff. This is an ideal position for a hospitality leader passionate about creating memorable stays for discerning travelers.

Responsibilities:

• Direct and oversee all hotel operations, including front desk, housekeeping, food and beverage, maintenance, and sales.
• Develop and implement strategic plans to enhance guest satisfaction, operational efficiency, and profitability.
• Manage the hotel's budget, financial performance, and revenue generation initiatives.
• Ensure the highest standards of service quality and guest experience are consistently met.
• Lead, motivate, and develop a high-performing hotel team, fostering a positive and professional work environment.
• Implement and monitor adherence to all brand standards, operational policies, and procedures.
• Oversee marketing and sales efforts to drive occupancy rates and revenue growth.
• Manage vendor relationships and ensure cost-effective procurement of supplies and services.
• Ensure compliance with all health, safety, security, and legal regulations.
• Conduct regular property inspections and implement corrective actions as needed.
• Handle escalated guest concerns and ensure prompt, satisfactory resolutions.
• Develop and maintain strong relationships with local community partners and tourism stakeholders.
• Analyze market trends and competitor activities to identify opportunities for competitive advantage.
• Oversee human resources functions, including recruitment, training, and performance management.
• Champion the hotel's brand identity and service philosophy.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
• Minimum of 8 years of progressive experience in hotel management, with at least 3-5 years in a General Manager or Assistant General Manager role, preferably in luxury or boutique properties.
• Demonstrated success in driving revenue growth, managing costs, and achieving operational excellence.
• Exceptional leadership, communication, and interpersonal skills.
• Strong understanding of hotel operations, sales, marketing, and financial management.
• Proven ability to lead and inspire diverse teams.
• Excellent problem-solving and decision-making capabilities.
• Proficiency in property management systems (PMS) and hotel operational software.
• Familiarity with luxury hospitality standards and guest expectations.
• Ability to thrive in a fast-paced, demanding environment and manage multiple priorities effectively.
• Passion for delivering exceptional guest service and creating memorable experiences.

This premier remote position offers a competitive executive salary, comprehensive benefits, and the opportunity to lead a distinctive luxury hotel. If you are a visionary leader ready to make a significant impact on the guest experience and operational success, this role in Hue, Thua Thien–Hue, VN , is for you.

Our client, a premier luxury boutique hotel, is seeking an experienced and charismatic Hotel Operations Manager to oversee all aspects of daily hotel operations in My Tho. This on-site role is crucial for ensuring the highest standards of guest service, operational efficiency, and team performance. You will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring a seamless and memorable experience for every guest. The ideal candidate possesses strong leadership qualities, a deep understanding of the hospitality industry, and a passion for delivering exceptional service. This position requires a hands-on approach and the ability to motivate and develop a high-performing team.

Responsibilities:

• Oversee daily operations of all hotel departments, ensuring adherence to service standards and operational policies.
• Manage and mentor department heads and staff, fostering a culture of excellence and continuous improvement.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Monitor and control operational costs, optimizing resource allocation and managing budgets effectively.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle guest inquiries, complaints, and service recovery situations with professionalism and efficiency.
• Collaborate with the sales and marketing teams to drive revenue and occupancy.
• Implement and maintain effective inventory and purchasing systems.
• Conduct regular staff training sessions to enhance service delivery and operational knowledge.
• Analyze operational performance data and implement improvements.

Qualifications:

• Proven experience as a Hotel Operations Manager or in a similar senior management role within the hospitality industry.
• In-depth knowledge of hotel operations, including front office, housekeeping, F&B, and revenue management.
• Exceptional leadership, communication, and interpersonal skills.
• Strong financial acumen and budget management experience.
• Ability to work under pressure and manage multiple priorities effectively.
• Proficiency in hotel management software (PMS).
• A degree in Hospitality Management or a related field is preferred.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• A genuine passion for service excellence and guest satisfaction.

This is an essential on-site role, providing a fantastic opportunity to lead and shape the operational success of a distinguished hotel.

Our client, a prestigious hospitality group, is seeking a dynamic and experienced Hotel General Manager to lead their exquisite boutique hotel in **Long Xuyen, An Giang, VN**. This role is perfect for a seasoned hospitality professional with a passion for delivering exceptional guest experiences and a keen eye for operational excellence. The General Manager will be responsible for overseeing all hotel operations, including front office, food and beverage, housekeeping, maintenance, sales, marketing, and finance. You will set the tone for guest service, manage staff, control budgets, and ensure the hotel's profitability and reputation.

Key Responsibilities:

• Oversee all daily operations of the hotel, ensuring seamless service delivery and adherence to brand standards.
• Develop and implement strategic plans to enhance guest satisfaction, operational efficiency, and profitability.
• Manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, Sales & Marketing, and Finance.
• Recruit, train, motivate, and manage hotel staff to ensure high levels of performance and guest service.
• Develop and manage the hotel's annual budget, ensuring cost control and revenue maximization.
• Implement effective sales and marketing strategies to drive occupancy and revenue.
• Ensure the highest standards of cleanliness, maintenance, and ambiance throughout the property.
• Handle guest complaints and inquiries promptly and professionally, ensuring guest satisfaction.
• Foster a positive and productive work environment for all staff members.
• Maintain relationships with local authorities, businesses, and community stakeholders.
• Monitor industry trends and competitor activities to identify opportunities for improvement.
• Ensure compliance with all health, safety, and legal regulations.
• Prepare regular reports on hotel performance for senior management.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 8 years of progressive experience in hotel management, with at least 3 years in a General Manager or Assistant General Manager role, preferably in boutique or luxury hotels.
• Proven track record of successful P&L management and achieving financial targets.
• Strong leadership, communication, and interpersonal skills.
• In-depth knowledge of hotel operations, including front office, F&B, housekeeping, and sales/marketing.
• Experience in revenue management and yield strategies.
• Passion for guest service and a commitment to exceeding expectations.
• Ability to make sound decisions under pressure.
• Proficiency in property management systems (PMS) and hotel sales/marketing software.
• Fluency in English and Vietnamese is required.

The ideal candidate will bring a refined sense of hospitality and a strategic vision to our property in **Long Xuyen, An Giang, VN**.

Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of their esteemed establishment in Can Tho, Can Tho, VN . This critical role ensures the highest standards of guest service, operational efficiency, and financial performance. You will be responsible for managing all departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and delivery of exceptional guest experiences. Key responsibilities include developing and implementing operational policies and procedures, managing staff performance through effective training and motivation, and overseeing budgeting and cost control measures. You will interact directly with guests to resolve concerns and ensure their satisfaction. Strong leadership skills, exceptional communication abilities, and a passion for hospitality are paramount. The ideal candidate will have a proven track record in hotel management, with a deep understanding of front-of-house and back-of-house operations. Experience in revenue management and a keen eye for detail in maintaining property standards are essential. You will be instrumental in fostering a positive work environment for the team and driving continuous improvement across all operational areas. This position requires a proactive approach to problem-solving and a commitment to exceeding guest expectations. We are looking for a hands-on leader who can inspire their team and contribute to the overall success and reputation of the hotel.

Our client, a prestigious hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their flagship property. This role is based on-site in **Phan Thiet, Binh Thuan, VN**. You will be responsible for ensuring the highest standards of guest service, operational efficiency, and staff performance across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. Key duties include developing and implementing operational strategies, managing budgets, controlling costs, and optimizing revenue streams. You will lead and motivate a diverse team of hospitality professionals, providing training, performance feedback, and fostering a positive work environment. This position requires a deep understanding of hotel management principles, customer service excellence, and compliance with health and safety regulations. Experience in staff scheduling, inventory management, and quality control is crucial. The ideal candidate possesses exceptional leadership, communication, and problem-solving skills, with a proven ability to manage complex operations in a demanding environment. A strong background in the hospitality industry, preferably in management roles, is essential. You will play a pivotal role in enhancing the guest experience, driving operational improvements, and contributing to the overall success and reputation of the hotel. This is an exciting opportunity for a motivated professional to lead a key operational function in a thriving tourist destination.

Our client, a prestigious hotel group, is seeking an experienced and dynamic Hotel Operations Manager to oversee their flagship property in Buon Ma Thuot, Dak Lak, VN . This is a full-time, on-site position essential for maintaining the highest standards of guest service and operational efficiency. You will be responsible for managing daily hotel operations across all departments, including front desk, housekeeping, food and beverage, and maintenance. Key duties involve staff supervision and training, budget management, inventory control, and ensuring compliance with health and safety regulations. You will play a crucial role in enhancing guest satisfaction, resolving customer issues, and implementing strategies to maximize revenue and profitability. The ideal candidate will have a proven track record in hotel management, with a deep understanding of hospitality operations and customer service excellence. Strong leadership, communication, and problem-solving skills are paramount. A degree in Hospitality Management or a related field is preferred. This is an excellent opportunity for a seasoned professional to lead a dedicated team and contribute to the success of a renowned hospitality brand in a vibrant location.