530 Hotel Manager jobs in Vietnam
Executive Hotel Manager
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Boutique Hotel Manager
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Responsibilities:
- Oversee all hotel operations and staff.
- Ensure exceptional guest service and satisfaction.
- Manage front desk, housekeeping, and F&B departments.
- Recruit, train, and manage hotel staff.
- Control operational costs and manage budgets.
- Maintain hotel standards and ambiance.
- Develop and implement local marketing strategies.
- Handle guest feedback and resolve issues promptly.
- 4-6 years of experience in hotel management.
- Experience in boutique or luxury hotel operations preferred.
- Strong leadership and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- Proficiency in hotel management software.
- Degree in Hospitality Management or related field desirable.
- Ability to work flexible hours, including weekends and holidays.
Boutique Hotel Manager
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- Managing day-to-day hotel operations to ensure smooth and efficient service delivery.
- Developing and implementing strategies to maximize revenue and guest satisfaction.
- Overseeing the management of F&B outlets, ensuring high standards of quality and service.
- Conducting regular inspections to maintain property standards and identify areas for improvement.
- Managing and motivating the hotel team, providing guidance and support.
- Handling guest complaints and resolving issues promptly and professionally.
- Monitoring financial performance, including budgeting, forecasting, and cost control.
- Ensuring compliance with all health, safety, and licensing regulations.
- Developing and executing marketing and sales plans to attract new customers.
- Cultivating a welcoming and memorable atmosphere for all guests.
Boutique Hotel Manager
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Key responsibilities include staff recruitment, training, and performance management, ensuring high standards of service are consistently met. You will manage inventory, procure supplies, and oversee vendor relationships. A critical aspect of this role is financial management, including budgeting, forecasting, and P&L analysis. You will also be responsible for marketing initiatives to attract and retain guests, potentially collaborating with local tourism boards and online travel agencies. The ability to foster a positive work environment and build strong relationships with both guests and staff is paramount.
Qualifications should include a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with at least 5 years of progressive experience in hotel management. Proven success in managing budgets, increasing occupancy rates, and improving guest reviews is essential. Excellent leadership, communication, and problem-solving skills are required. Proficiency in hotel management software and a strong understanding of the Vietnamese hospitality market are highly desirable. This position offers a competitive salary and the opportunity to grow within a reputable establishment. The successful candidate will have the flexibility to work on-site and remotely as operational needs dictate, providing a balanced approach to management.
Remote Hotel Manager
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Key responsibilities include:
- Overseeing all aspects of hotel operations and guest services.
- Managing a remote team of hospitality staff, including assigning tasks and providing guidance.
- Ensuring high standards of customer service and guest satisfaction.
- Developing and implementing operational procedures to improve efficiency and profitability.
- Managing reservations, room inventory, and online travel agency (OTA) relationships.
- Handling guest inquiries, complaints, and resolving issues promptly and professionally.
- Monitoring financial performance, controlling costs, and identifying revenue enhancement opportunities.
- Ensuring compliance with all hospitality regulations and safety standards.
- Collaborating with marketing and sales teams to promote services and attract guests.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Significant experience in hotel management or a similar leadership role in the hospitality industry.
- Proven experience in managing remote teams and operations.
- In-depth knowledge of hotel operations, including front desk, housekeeping, and F&B.
- Strong understanding of revenue management and yield strategies.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and online booking platforms.
- Problem-solving and decision-making abilities.
- Passion for delivering exceptional customer service.
Executive Hotel Manager
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Boutique Hotel Manager
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Executive Hotel Manager
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Executive Hotel Manager
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Luxury Hotel Manager
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Responsibilities:
- Oversee all aspects of hotel operations, ensuring exceptional service delivery and guest satisfaction.
- Manage and motivate hotel staff, fostering a positive and productive work environment.
- Develop and implement strategies to maximize revenue and control operational costs.
- Ensure adherence to quality standards, safety regulations, and brand guidelines.
- Manage budgets, financial performance, and P&L statements.
- Lead marketing and sales efforts to attract and retain guests.
- Handle guest complaints and resolve issues effectively and courteously.
- Maintain strong relationships with vendors, suppliers, and local authorities.
- Conduct regular staff training and performance evaluations.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel management, with at least 3 years in a luxury setting.
- Proven track record of successful hotel operations and financial performance.
- Excellent leadership, communication, and interpersonal skills.
- Strong understanding of hotel operations, including front office, F&B, and housekeeping.
- Proficiency in hotel management software.
- Ability to work under pressure and handle multiple priorities.
- A passion for delivering outstanding customer service.