275 Hotel Operations jobs in Vietnam
Hotel Operations Supervisor
71000 My Tho, Tien Giang
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We are seeking a dynamic and guest-focused Hotel Operations Supervisor to manage daily operations within our hospitality establishment. This role requires on-site presence to ensure seamless service delivery and team coordination. You will oversee front desk operations, housekeeping, and guest services, ensuring high standards of customer satisfaction and operational efficiency. Key responsibilities include managing staff schedules, training and developing team members, resolving guest inquiries and complaints, and ensuring compliance with all hotel policies and procedures. The ideal candidate will have a proven track record in hotel operations, with at least 3 years of supervisory experience in the hospitality industry. Excellent leadership, communication, and interpersonal skills are essential for motivating staff and providing exceptional guest experiences. A strong understanding of hotel management systems and front office procedures is required. You should be adaptable, able to work flexible hours, including weekends and holidays, and possess a passion for service excellence. This role offers an excellent opportunity to contribute to the success of our hotel and advance your career in the hospitality sector.
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Hotel Operations Supervisor
90000 Can Tho , Can Tho
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Our client, a renowned hospitality establishment, is seeking a dedicated and experienced Hotel Operations Supervisor to join their team in Can Tho, Can Tho, VN . This role is crucial for ensuring the smooth and efficient day-to-day running of hotel operations, focusing on guest satisfaction and service excellence. The ideal candidate will have a strong background in hotel management, with proven experience in supervising front desk, housekeeping, and F&B departments. You will be responsible for overseeing staff, managing guest services, maintaining operational standards, and resolving any issues that may arise. Key duties include ensuring all guest requests are handled promptly and professionally, managing room inventory and occupancy, and coordinating with various departments to guarantee seamless service delivery. This position requires excellent leadership qualities, exceptional customer service skills, and the ability to motivate a diverse team. You will also be involved in staff training, performance monitoring, and ensuring compliance with health and safety regulations. The ability to anticipate guest needs and proactively address potential problems is highly valued. This is an excellent opportunity to contribute to a high-quality guest experience in a vibrant tourism destination.
Responsibilities:
Qualifications:
Responsibilities:
- Supervise daily operations of various hotel departments, including front desk, housekeeping, and food & beverage.
- Ensure high standards of guest service and satisfaction are consistently maintained.
- Manage staff schedules, provide training, and monitor performance.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Oversee room inventory, check-in/check-out processes, and ensure room readiness.
- Coordinate with other departments to ensure seamless guest experiences.
- Implement and enforce hotel policies and procedures.
- Monitor and control departmental expenses within budgetary limits.
- Ensure compliance with health, safety, and hygiene standards.
- Assist in developing and implementing operational improvements.
Qualifications:
- Associate's or Bachelor's degree in Hospitality Management or a related field.
- Minimum of 3 years of experience in hotel operations, with supervisory experience preferred.
- Proven customer service and problem-solving skills.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Knowledge of hotel management software (PMS) is a plus.
- Ability to work flexible hours, including evenings, weekends, and holidays.
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Hotel Operations Supervisor
70000 My Tho, Tien Giang
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Our client is seeking a dedicated and efficient Hotel Operations Supervisor to oversee various aspects of daily operations in My Tho, Tien Giang, VN . This role requires a proactive individual with a keen understanding of the hospitality industry, capable of ensuring smooth and efficient service delivery. You will supervise and coordinate the activities of front desk, housekeeping, and F&B support staff, ensuring adherence to service standards and guest satisfaction. The ideal candidate will possess strong leadership skills, excellent problem-solving abilities, and a commitment to providing a positive guest experience. This position involves direct supervision of operational teams and requires hands-on involvement to maintain high standards.
Responsibilities:
Responsibilities:
- Supervise daily operations of assigned departments, including front desk, housekeeping, and F&B support.
- Ensure all staff adhere to company policies, procedures, and service standards.
- Monitor guest feedback and address concerns promptly and professionally.
- Assist in training and developing operational staff.
- Coordinate with department heads to ensure efficient workflow and resource allocation.
- Oversee inventory management for operational supplies.
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards.
- Manage staff schedules and ensure adequate coverage during shifts.
- Assist in resolving operational issues and implementing corrective actions.
- Contribute to creating a positive and motivating work environment for the team.
- Ensure compliance with health and safety regulations.
- Support the implementation of new operational initiatives and strategies.
- Handle operational emergencies and provide leadership during critical situations.
- Prepare daily operational reports for management.
- Build strong working relationships with all hotel departments.
- Previous experience in a supervisory role within the hospitality industry.
- Knowledge of hotel operations, including front desk, housekeeping, and F&B.
- Strong leadership, communication, and interpersonal skills.
- Ability to train and motivate staff effectively.
- Excellent problem-solving and decision-making abilities.
- Organizational and time management skills.
- Customer service orientation with a focus on guest satisfaction.
- Familiarity with hotel management software is an advantage.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- High school diploma or equivalent; further education in hospitality is a plus.
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Hotel Operations Supervisor
33000 Thai Binh , Thai Binh
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Our client is looking for a proactive and detail-oriented Hotel Operations Supervisor to oversee daily operations and ensure exceptional guest experiences. This role is essential in maintaining high standards of service within their hospitality establishments. You will be responsible for supervising staff, managing guest services, and ensuring the smooth running of hotel departments. The ideal candidate possesses strong leadership skills, a passion for hospitality, and a thorough understanding of hotel operations.
Key responsibilities include:
Key responsibilities include:
- Supervising front desk, housekeeping, and F&B staff to ensure service excellence.
- Managing guest check-in and check-out processes, ensuring efficiency and accuracy.
- Handling guest inquiries, requests, and complaints promptly and professionally.
- Overseeing the cleanliness and maintenance of guest rooms and public areas.
- Ensuring compliance with all hotel policies, procedures, and safety regulations.
- Assisting with staff training, scheduling, and performance management.
- Monitoring inventory levels for supplies and amenities, placing orders as needed.
- Collaborating with other departments to ensure seamless operations.
- Implementing and maintaining quality standards across all guest touchpoints.
- Preparing daily reports on occupancy, guest feedback, and operational issues.
- Assisting in budget management and cost control measures.
- Maintaining a professional and welcoming atmosphere for guests.
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3
Hotel Operations Supervisor
59000 Pleiku, Gia Lai
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Our client, a renowned hospitality provider, is seeking a diligent and customer-focused Hotel Operations Supervisor to join their esteemed team in Pleiku, Gia Lai, VN . This role is crucial for ensuring the smooth day-to-day running of the hotel, overseeing various departments to guarantee exceptional guest experiences. You will be a key player in maintaining high standards of service, operational efficiency, and staff performance, contributing directly to the hotel's reputation and success. This position requires hands-on involvement and a strong commitment to hospitality excellence.
Key Responsibilities:
Qualifications:
This is an exciting opportunity for a dedicated hospitality professional to grow their career in a vibrant hotel environment.
Key Responsibilities:
- Supervise daily hotel operations across Front Desk, Housekeeping, Food & Beverage, and other departments as needed.
- Ensure all guests receive prompt, efficient, and friendly service, addressing any inquiries or concerns with professionalism.
- Assist in the training and development of hotel staff, fostering a positive and productive work environment.
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness, maintenance, and adherence to brand standards.
- Manage inventory and supplies for various departments, ensuring adequate stock levels.
- Handle guest check-ins and check-outs, ensuring accuracy and efficiency.
- Oversee the scheduling of staff to ensure adequate coverage during peak hours and events.
- Implement and enforce hotel policies and procedures, ensuring compliance with safety and security regulations.
- Collaborate with department heads to identify and address operational challenges and opportunities for improvement.
- Assist in the preparation of operational reports and performance analyses.
- Respond to guest complaints and service issues, taking appropriate action to resolve them to the guest's satisfaction.
- Maintain a visible presence on the hotel floor, interacting with guests and staff to ensure a high level of service.
- Support the General Manager in daily operations and special projects.
- Ensure all health, safety, and sanitation standards are met in accordance with local regulations and company policy.
- Contribute to a positive team atmosphere and provide excellent customer service at all times.
Qualifications:
- Proven experience in hotel operations or a related role in the hospitality industry.
- Previous supervisory experience is highly preferred.
- Strong understanding of front office, housekeeping, and F&B operations.
- Excellent customer service and interpersonal skills.
- Ability to lead and motivate a team.
- Good organizational and problem-solving skills.
- Familiarity with hotel management software.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A commitment to maintaining high standards of quality and service.
- Must be able to work effectively under pressure.
- Good communication skills in Vietnamese and basic English proficiency is a plus.
This is an exciting opportunity for a dedicated hospitality professional to grow their career in a vibrant hotel environment.
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Hotel Operations Supervisor
660000 Hoi An
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Job Description
Our client, a renowned hospitality establishment, is seeking an enthusiastic and detail-oriented Hotel Operations Supervisor to join their vibrant team. This role is integral to ensuring the smooth and efficient day-to-day operations of the hotel, focusing on guest satisfaction and service excellence across various departments. You will be responsible for overseeing front desk operations, coordinating with housekeeping and F&B departments, managing staff schedules, and resolving guest issues promptly. The ideal candidate will have a strong background in hotel management, exceptional customer service skills, and a passion for the hospitality industry.
Key responsibilities:
Qualifications:
Key responsibilities:
- Supervise and coordinate the activities of hotel staff across front desk, concierge, and other operational departments.
- Ensure guests receive prompt, efficient, and courteous service.
- Manage daily room assignments and assist with check-in/check-out processes.
- Liaise with housekeeping and maintenance departments to ensure rooms and public areas are kept to the highest standards.
- Handle guest inquiries, requests, and complaints, resolving issues efficiently and professionally.
- Assist in managing staff schedules, ensuring adequate coverage across all shifts.
- Monitor and manage inventory of front office supplies.
- Assist in training and developing hotel staff.
- Ensure compliance with hotel policies, procedures, and safety standards.
- Contribute to achieving departmental goals for guest satisfaction and operational efficiency.
- Assist in the implementation of new operational procedures and service standards.
Qualifications:
- Bachelor's degree in Hospitality Management, Tourism, or a related field.
- Minimum of 3 years of experience in hotel operations, with 1+ year in a supervisory role.
- Proficiency in Property Management Systems (PMS) and front office operations.
- Strong customer service and interpersonal skills.
- Excellent communication and problem-solving abilities.
- Ability to manage and motivate a team.
- Knowledge of hotel safety and security procedures.
- Flexibility to work various shifts, including weekends and holidays.
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Remote Hotel Operations Supervisor
01000 Bien Hoa, Dong Nai
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Our client, a leading hospitality group, is seeking a dedicated and experienced Remote Hotel Operations Supervisor to manage and optimize operational efficiency across various properties. This is a fully remote role, providing a unique opportunity to contribute to the hospitality sector without being tied to a specific physical location. You will be responsible for overseeing daily hotel operations, ensuring seamless service delivery, managing staff performance remotely, and implementing operational improvements. Key duties include monitoring guest satisfaction metrics, analyzing operational data to identify areas for enhancement, developing and implementing standard operating procedures, managing inventory and supply chains virtually, coordinating with department heads remotely to ensure smooth workflow, and handling escalated customer service issues. The ideal candidate will have a strong background in hotel management or hospitality operations, with at least 3-5 years of relevant experience. Excellent leadership, organizational, and problem-solving skills are essential. You must be proficient in hotel management software and possess strong analytical abilities. The ability to work independently, manage multiple tasks efficiently, and communicate effectively with a remote team and diverse stakeholders is crucial. A passion for delivering exceptional guest experiences and a commitment to operational excellence are key. This position offers a chance to impact the performance of multiple hotels from a remote setting, contributing to the overall success and reputation of our client's brand. Join a forward-thinking company that embraces flexible work arrangements.
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Hotel Operations Manager
90000 Can Tho , Can Tho
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Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of their esteemed establishment in Can Tho, Can Tho, VN . This critical role ensures the highest standards of guest service, operational efficiency, and financial performance. You will be responsible for managing all departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and delivery of exceptional guest experiences. Key responsibilities include developing and implementing operational policies and procedures, managing staff performance through effective training and motivation, and overseeing budgeting and cost control measures. You will interact directly with guests to resolve concerns and ensure their satisfaction. Strong leadership skills, exceptional communication abilities, and a passion for hospitality are paramount. The ideal candidate will have a proven track record in hotel management, with a deep understanding of front-of-house and back-of-house operations. Experience in revenue management and a keen eye for detail in maintaining property standards are essential. You will be instrumental in fostering a positive work environment for the team and driving continuous improvement across all operational areas. This position requires a proactive approach to problem-solving and a commitment to exceeding guest expectations. We are looking for a hands-on leader who can inspire their team and contribute to the overall success and reputation of the hotel.
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Hotel Operations Manager
630000 Phan Thiet, Binh Thuan
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Our client, a prestigious hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their flagship property. This role is based on-site in **Phan Thiet, Binh Thuan, VN**. You will be responsible for ensuring the highest standards of guest service, operational efficiency, and staff performance across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. Key duties include developing and implementing operational strategies, managing budgets, controlling costs, and optimizing revenue streams. You will lead and motivate a diverse team of hospitality professionals, providing training, performance feedback, and fostering a positive work environment. This position requires a deep understanding of hotel management principles, customer service excellence, and compliance with health and safety regulations. Experience in staff scheduling, inventory management, and quality control is crucial. The ideal candidate possesses exceptional leadership, communication, and problem-solving skills, with a proven ability to manage complex operations in a demanding environment. A strong background in the hospitality industry, preferably in management roles, is essential. You will play a pivotal role in enhancing the guest experience, driving operational improvements, and contributing to the overall success and reputation of the hotel. This is an exciting opportunity for a motivated professional to lead a key operational function in a thriving tourist destination.
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Hotel Operations Manager
61000 Hoi An
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Our client, a prestigious hotel group, is seeking an experienced and dynamic Hotel Operations Manager to oversee their flagship property in Buon Ma Thuot, Dak Lak, VN . This is a full-time, on-site position essential for maintaining the highest standards of guest service and operational efficiency. You will be responsible for managing daily hotel operations across all departments, including front desk, housekeeping, food and beverage, and maintenance. Key duties involve staff supervision and training, budget management, inventory control, and ensuring compliance with health and safety regulations. You will play a crucial role in enhancing guest satisfaction, resolving customer issues, and implementing strategies to maximize revenue and profitability. The ideal candidate will have a proven track record in hotel management, with a deep understanding of hospitality operations and customer service excellence. Strong leadership, communication, and problem-solving skills are paramount. A degree in Hospitality Management or a related field is preferred. This is an excellent opportunity for a seasoned professional to lead a dedicated team and contribute to the success of a renowned hospitality brand in a vibrant location.
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