366 Hotel Representative jobs in Vietnam

Hotel Operations Manager

90000 Can Tho , Can Tho WhatJobs

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full-time
Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of their esteemed establishment in Can Tho, Can Tho, VN . This critical role ensures the highest standards of guest service, operational efficiency, and financial performance. You will be responsible for managing all departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and delivery of exceptional guest experiences. Key responsibilities include developing and implementing operational policies and procedures, managing staff performance through effective training and motivation, and overseeing budgeting and cost control measures. You will interact directly with guests to resolve concerns and ensure their satisfaction. Strong leadership skills, exceptional communication abilities, and a passion for hospitality are paramount. The ideal candidate will have a proven track record in hotel management, with a deep understanding of front-of-house and back-of-house operations. Experience in revenue management and a keen eye for detail in maintaining property standards are essential. You will be instrumental in fostering a positive work environment for the team and driving continuous improvement across all operational areas. This position requires a proactive approach to problem-solving and a commitment to exceeding guest expectations. We are looking for a hands-on leader who can inspire their team and contribute to the overall success and reputation of the hotel.
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Hotel Operations Manager

630000 Phan Thiet, Binh Thuan WhatJobs

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Job Description

full-time
Our client, a prestigious hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their flagship property. This role is based on-site in **Phan Thiet, Binh Thuan, VN**. You will be responsible for ensuring the highest standards of guest service, operational efficiency, and staff performance across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. Key duties include developing and implementing operational strategies, managing budgets, controlling costs, and optimizing revenue streams. You will lead and motivate a diverse team of hospitality professionals, providing training, performance feedback, and fostering a positive work environment. This position requires a deep understanding of hotel management principles, customer service excellence, and compliance with health and safety regulations. Experience in staff scheduling, inventory management, and quality control is crucial. The ideal candidate possesses exceptional leadership, communication, and problem-solving skills, with a proven ability to manage complex operations in a demanding environment. A strong background in the hospitality industry, preferably in management roles, is essential. You will play a pivotal role in enhancing the guest experience, driving operational improvements, and contributing to the overall success and reputation of the hotel. This is an exciting opportunity for a motivated professional to lead a key operational function in a thriving tourist destination.
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Hotel Operations Manager

61000 Hoi An WhatJobs

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full-time
Our client, a prestigious hotel group, is seeking an experienced and dynamic Hotel Operations Manager to oversee their flagship property in Buon Ma Thuot, Dak Lak, VN . This is a full-time, on-site position essential for maintaining the highest standards of guest service and operational efficiency. You will be responsible for managing daily hotel operations across all departments, including front desk, housekeeping, food and beverage, and maintenance. Key duties involve staff supervision and training, budget management, inventory control, and ensuring compliance with health and safety regulations. You will play a crucial role in enhancing guest satisfaction, resolving customer issues, and implementing strategies to maximize revenue and profitability. The ideal candidate will have a proven track record in hotel management, with a deep understanding of hospitality operations and customer service excellence. Strong leadership, communication, and problem-solving skills are paramount. A degree in Hospitality Management or a related field is preferred. This is an excellent opportunity for a seasoned professional to lead a dedicated team and contribute to the success of a renowned hospitality brand in a vibrant location.
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Hotel Operations Manager

67000 Phan Thiet, Binh Thuan WhatJobs

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Job Description

full-time
Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of their hospitality establishment in **Phan Thiet, Binh Thuan, VN**. This role is pivotal in ensuring exceptional guest experiences, maximizing operational efficiency, and maintaining high standards of service across all departments. The ideal candidate will possess strong leadership skills, a deep understanding of hotel management, and a passion for delivering outstanding hospitality. You will be responsible for managing staff, overseeing front desk, housekeeping, food and beverage, and other key operational areas. This hybrid position allows for flexibility, combining on-site management with remote administrative and strategic planning duties. Key responsibilities include: managing and motivating hotel staff, ensuring guest satisfaction and resolving complaints, overseeing daily operations of all hotel departments, developing and implementing operational policies and procedures, managing budgets and controlling costs, coordinating with marketing and sales teams, and ensuring compliance with health and safety regulations. A degree in Hospitality Management, Business Administration, or a related field is preferred. Several years of progressive experience in hotel operations management are required. Excellent interpersonal, communication, and problem-solving skills are essential. Proven ability to lead and inspire a team, manage budgets, and drive operational excellence is critical. Knowledge of hotel management software systems is a significant advantage. Join our client and take a leading role in shaping the guest experience at their premier property, with the flexibility that a hybrid work model provides.
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Hotel Operations Manager

60100 Phan Thiet, Binh Thuan WhatJobs

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Job Description

full-time
Our client, a prestigious hospitality group, is seeking a dynamic and experienced Hotel Operations Manager for their beautiful property in **Phan Thiet, Binh Thuan, VN**. This role is pivotal in ensuring the seamless and efficient operation of all hotel departments, from front desk and housekeeping to food & beverage and guest services. The successful candidate will be responsible for overseeing daily operations, managing staff, optimizing departmental performance, and upholding the highest standards of guest satisfaction and service excellence. Key duties include developing and implementing operational policies and procedures, managing budgets and controlling costs, ensuring compliance with health and safety regulations, and driving revenue growth through strategic initiatives. You will lead, train, and motivate a team of department heads and staff, fostering a culture of teamwork and continuous improvement. Excellent communication, leadership, and problem-solving skills are essential, as is a keen eye for detail and a passion for the hospitality industry. Experience in hotel management or a related field, with a proven track record of success in operational leadership, is required. This is a **Hybrid** role, with the expectation of regular on-site presence at the **Phan Thiet, Binh Thuan, VN** hotel to manage staff, guest relations, and operational oversight, while also allowing for strategic planning and administrative tasks that may be conducted remotely.
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Hotel Operations Manager

44000 Hoang Hoa WhatJobs

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Job Description

full-time
Our client is seeking a seasoned and dynamic Hotel Operations Manager to oversee the daily operations of their establishment in **Thanh Hoa, Thanh Hoa, VN**. This critical role ensures the highest standards of guest satisfaction, operational efficiency, and financial performance. You will be responsible for managing all departments, including front office, housekeeping, food and beverage, and maintenance, to ensure seamless service delivery. Developing and implementing operational policies and procedures to optimize guest experience and employee performance will be a key focus.

Key responsibilities include managing staff, overseeing recruitment, training, and performance evaluations for all operational teams. You will be responsible for budget management, including forecasting, cost control, and revenue generation strategies. Ensuring compliance with all health, safety, and sanitation regulations is paramount. You will also handle guest complaints and resolve issues promptly and professionally to maintain high levels of customer satisfaction. Developing and executing marketing and sales strategies to drive business and enhance the hotel's reputation will be part of your role. Maintaining strong relationships with suppliers and vendors to ensure the smooth operation of all services is essential.

We require a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of experience in hotel management or operations, with at least 2 years in a supervisory or managerial capacity, is mandatory. Proven experience in managing multiple departments within a hotel setting is highly desirable. Strong knowledge of hotel operations, including front desk management, F&B, and housekeeping, is essential. Excellent leadership, communication, and interpersonal skills are required to effectively manage staff and guest relations. Financial acumen and experience with hotel management software are necessary. You must be adept at problem-solving, decision-making, and managing under pressure. This role is crucial for the success of the hotel in **Thanh Hoa, Thanh Hoa, VN**.
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Hotel Operations Manager

70000 An Thanh WhatJobs

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Job Description

full-time
We are looking for a passionate and experienced Hotel Operations Manager to lead and oversee the day-to-day operations of a prestigious hotel. This role requires a strong leader with a deep understanding of all hotel departments, including front office, housekeeping, food and beverage, and maintenance. You will be instrumental in ensuring exceptional guest experiences, maintaining high standards of service, and driving operational efficiency and profitability. Our client is dedicated to providing outstanding hospitality and creating memorable stays for every guest. This is an exciting opportunity to shape the guest experience and manage a dynamic team.

Responsibilities:
  • Oversee and manage all hotel operational departments to ensure smooth and efficient functioning.
  • Develop and implement operational strategies to enhance guest satisfaction and loyalty.
  • Manage departmental budgets, controlling costs and optimizing revenue streams.
  • Ensure adherence to all hotel policies, procedures, and quality standards.
  • Lead, train, and motivate hotel staff to deliver exceptional service.
  • Conduct regular inspections of guest rooms, public areas, and back-of-house operations.
  • Address and resolve guest complaints and issues promptly and professionally.
  • Manage vendor relationships and procurement of supplies.
  • Collaborate with marketing and sales teams to drive occupancy and revenue.
  • Implement and monitor health, safety, and security protocols.
  • Analyze operational performance data and identify areas for improvement.
  • Develop staffing schedules and ensure adequate coverage across all departments.
  • Foster a positive work environment and promote team collaboration.
  • Stay updated on industry trends and best practices in hospitality management.
  • Ensure compliance with all local regulations and licensing requirements.

Qualifications:
  • Proven experience in hotel management or a senior operational role in the hospitality industry.
  • Strong knowledge of hotel operations, including front desk, housekeeping, F&B, and maintenance.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software (PMS) and other relevant systems.
  • Strong financial acumen and budget management skills.
  • Ability to resolve complex problems and make sound decisions under pressure.
  • Customer-centric approach with a commitment to delivering high-quality service.
  • Degree in Hospitality Management, Business Administration, or a related field is preferred.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Detail-oriented and organized.
  • Proven ability to motivate and develop a team.
  • Passion for the hospitality industry and creating exceptional guest experiences.

This is a challenging yet rewarding position for a dedicated hospitality professional eager to lead and excel in a vibrant hotel environment.
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Hotel Operations Manager

60000 Hoi An WhatJobs

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Job Description

full-time
Our client, a renowned hospitality establishment, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day running of their operations. This role is vital for ensuring exceptional guest experiences, maintaining high standards of service, and managing departmental efficiency. You will lead a diverse team, focusing on front desk operations, housekeeping, food and beverage, and facilities management. This position requires a proactive leader with a strong background in the hospitality industry and excellent interpersonal skills. The role offers a hybrid work model, combining essential on-site presence with remote administrative tasks, providing a balanced approach to management.

Key responsibilities include:
  • Overseeing all daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
  • Ensuring consistent delivery of high-quality guest services and resolving guest complaints promptly and professionally.
  • Managing and leading departmental staff, providing training, motivation, and performance evaluations.
  • Developing and implementing operational policies and procedures to enhance efficiency and guest satisfaction.
  • Monitoring departmental budgets and controlling operational costs without compromising service quality.
  • Collaborating with the sales and marketing teams to drive occupancy rates and revenue.
  • Maintaining impeccable standards of cleanliness, safety, and presentation throughout the hotel.
  • Managing inventory of supplies for all departments and overseeing purchasing processes.
  • Ensuring compliance with health, safety, and licensing regulations.
  • Analyzing guest feedback and operational data to identify areas for improvement and implement necessary changes.

The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent practical experience. A minimum of 5 years of progressive experience in hotel management, with at least 2 years in a supervisory or managerial capacity, is required. Proven leadership abilities, strong decision-making skills, and excellent communication and customer service skills are essential. Familiarity with hotel management software and systems is a plus. This role is based in Buon Ma Thuot and offers a hybrid work arrangement, allowing for flexibility while maintaining a strong on-site presence to effectively manage operations and staff. We are looking for a passionate hospitality professional committed to excellence and guest satisfaction.
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Hotel Operations Manager

950000 Long Xuyen, An Giang WhatJobs

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Job Description

full-time
Our client is seeking a seasoned and energetic Hotel Operations Manager to oversee the day-to-day operations of their premier establishment in **Long Xuyen, An Giang, VN**. This role is pivotal in ensuring the highest standards of guest service, operational efficiency, and financial performance across all hotel departments. The ideal candidate will be responsible for managing front desk operations, housekeeping, food and beverage services, and maintenance, ensuring a seamless and memorable guest experience. Key responsibilities include developing and implementing operational policies and procedures, managing departmental budgets, and controlling costs. You will lead and motivate a diverse team of hospitality professionals, providing training, guidance, and performance feedback to foster a culture of excellence. Strong leadership and interpersonal skills are essential for building a cohesive and high-performing team. This position requires exceptional problem-solving abilities to address guest issues and operational challenges promptly and effectively. You will also be involved in marketing initiatives, revenue management, and strategic planning to enhance the hotel's reputation and profitability. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is strongly preferred. A minimum of 6 years of progressive experience in hotel operations management is required. Candidates must possess excellent communication, organizational, and multitasking skills. A thorough understanding of hotel management systems, P&L statements, and industry trends is crucial. This is an exciting opportunity for a passionate hospitality professional to make a significant impact on the guest experience and the success of a well-regarded hotel.
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Hotel Operations Manager

40000 Hoang Hoa WhatJobs

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Job Description

full-time
Our client is seeking a dynamic and experienced Hotel Operations Manager for their prestigious property in Thanh Hoa. This critical role involves overseeing the day-to-day operations of the hotel, ensuring seamless service delivery across all departments, and maintaining high standards of guest satisfaction. The ideal candidate will possess strong leadership capabilities, excellent problem-solving skills, and a deep understanding of hotel management principles. This is an on-site position.

Key Responsibilities:
  • Manage and coordinate the daily operations of various hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
  • Develop and implement operational strategies to enhance efficiency, service quality, and guest satisfaction.
  • Ensure compliance with all hotel policies, procedures, and brand standards.
  • Manage departmental budgets, control costs, and optimize revenue generation.
  • Recruit, train, and supervise hotel staff, fostering a positive and productive work environment.
  • Handle guest complaints and resolve issues promptly and professionally.
  • Conduct regular inspections of facilities to ensure cleanliness, safety, and maintenance standards are met.
  • Collaborate with other departments to ensure a cohesive guest experience.
  • Monitor industry trends and implement best practices to maintain a competitive edge.
  • Prepare operational reports and present them to senior management.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in hotel operations management, with a proven track record of success.
  • Strong knowledge of hotel operations, including front desk, housekeeping, F&B, and revenue management.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software (PMS) and Microsoft Office Suite.
  • Ability to make sound decisions under pressure and solve problems effectively.
  • Strong financial acumen and experience in budget management.
  • Commitment to delivering exceptional customer service.
  • Flexibility to work varying shifts, including weekends and holidays.
  • Experience working in the Vietnamese hospitality market is highly preferred.

This is an excellent opportunity for a dedicated hospitality professional to lead operations in a key Vietnamese tourist destination.
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