366 Hotel Representative jobs in Vietnam
Hotel Operations Manager
Posted today
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Hotel Operations Manager
Posted today
Job Viewed
Job Description
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Hotel Operations Manager
Posted today
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Job Description
Key responsibilities include managing staff, overseeing recruitment, training, and performance evaluations for all operational teams. You will be responsible for budget management, including forecasting, cost control, and revenue generation strategies. Ensuring compliance with all health, safety, and sanitation regulations is paramount. You will also handle guest complaints and resolve issues promptly and professionally to maintain high levels of customer satisfaction. Developing and executing marketing and sales strategies to drive business and enhance the hotel's reputation will be part of your role. Maintaining strong relationships with suppliers and vendors to ensure the smooth operation of all services is essential.
We require a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of experience in hotel management or operations, with at least 2 years in a supervisory or managerial capacity, is mandatory. Proven experience in managing multiple departments within a hotel setting is highly desirable. Strong knowledge of hotel operations, including front desk management, F&B, and housekeeping, is essential. Excellent leadership, communication, and interpersonal skills are required to effectively manage staff and guest relations. Financial acumen and experience with hotel management software are necessary. You must be adept at problem-solving, decision-making, and managing under pressure. This role is crucial for the success of the hotel in **Thanh Hoa, Thanh Hoa, VN**.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Oversee and manage all hotel operational departments to ensure smooth and efficient functioning.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Manage departmental budgets, controlling costs and optimizing revenue streams.
- Ensure adherence to all hotel policies, procedures, and quality standards.
- Lead, train, and motivate hotel staff to deliver exceptional service.
- Conduct regular inspections of guest rooms, public areas, and back-of-house operations.
- Address and resolve guest complaints and issues promptly and professionally.
- Manage vendor relationships and procurement of supplies.
- Collaborate with marketing and sales teams to drive occupancy and revenue.
- Implement and monitor health, safety, and security protocols.
- Analyze operational performance data and identify areas for improvement.
- Develop staffing schedules and ensure adequate coverage across all departments.
- Foster a positive work environment and promote team collaboration.
- Stay updated on industry trends and best practices in hospitality management.
- Ensure compliance with all local regulations and licensing requirements.
Qualifications:
- Proven experience in hotel management or a senior operational role in the hospitality industry.
- Strong knowledge of hotel operations, including front desk, housekeeping, F&B, and maintenance.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and other relevant systems.
- Strong financial acumen and budget management skills.
- Ability to resolve complex problems and make sound decisions under pressure.
- Customer-centric approach with a commitment to delivering high-quality service.
- Degree in Hospitality Management, Business Administration, or a related field is preferred.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Detail-oriented and organized.
- Proven ability to motivate and develop a team.
- Passion for the hospitality industry and creating exceptional guest experiences.
This is a challenging yet rewarding position for a dedicated hospitality professional eager to lead and excel in a vibrant hotel environment.
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Hotel Operations Manager
Posted today
Job Viewed
Job Description
Key responsibilities include:
- Overseeing all daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Ensuring consistent delivery of high-quality guest services and resolving guest complaints promptly and professionally.
- Managing and leading departmental staff, providing training, motivation, and performance evaluations.
- Developing and implementing operational policies and procedures to enhance efficiency and guest satisfaction.
- Monitoring departmental budgets and controlling operational costs without compromising service quality.
- Collaborating with the sales and marketing teams to drive occupancy rates and revenue.
- Maintaining impeccable standards of cleanliness, safety, and presentation throughout the hotel.
- Managing inventory of supplies for all departments and overseeing purchasing processes.
- Ensuring compliance with health, safety, and licensing regulations.
- Analyzing guest feedback and operational data to identify areas for improvement and implement necessary changes.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent practical experience. A minimum of 5 years of progressive experience in hotel management, with at least 2 years in a supervisory or managerial capacity, is required. Proven leadership abilities, strong decision-making skills, and excellent communication and customer service skills are essential. Familiarity with hotel management software and systems is a plus. This role is based in Buon Ma Thuot and offers a hybrid work arrangement, allowing for flexibility while maintaining a strong on-site presence to effectively manage operations and staff. We are looking for a passionate hospitality professional committed to excellence and guest satisfaction.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Manage and coordinate the daily operations of various hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance.
- Develop and implement operational strategies to enhance efficiency, service quality, and guest satisfaction.
- Ensure compliance with all hotel policies, procedures, and brand standards.
- Manage departmental budgets, control costs, and optimize revenue generation.
- Recruit, train, and supervise hotel staff, fostering a positive and productive work environment.
- Handle guest complaints and resolve issues promptly and professionally.
- Conduct regular inspections of facilities to ensure cleanliness, safety, and maintenance standards are met.
- Collaborate with other departments to ensure a cohesive guest experience.
- Monitor industry trends and implement best practices to maintain a competitive edge.
- Prepare operational reports and present them to senior management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management, with a proven track record of success.
- Strong knowledge of hotel operations, including front desk, housekeeping, F&B, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Ability to make sound decisions under pressure and solve problems effectively.
- Strong financial acumen and experience in budget management.
- Commitment to delivering exceptional customer service.
- Flexibility to work varying shifts, including weekends and holidays.
- Experience working in the Vietnamese hospitality market is highly preferred.
This is an excellent opportunity for a dedicated hospitality professional to lead operations in a key Vietnamese tourist destination.