339 Hotel Staff jobs in Vietnam
Hotel General Manager - Boutique Luxury Hotel
530000 Thuy Van
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Our client is renowned for its collection of exquisite boutique luxury hotels and is seeking a seasoned and charismatic Hotel General Manager to lead one of its flagship properties. This fully remote leadership role allows you to direct the overall operations and strategic vision of a prestigious hotel, focusing on delivering unparalleled guest experiences and maximizing profitability. You will be responsible for overseeing all departments, ensuring the highest standards of service, managing financial performance, and cultivating a culture of excellence among the hotel staff. This is an ideal position for a hospitality leader passionate about creating memorable stays for discerning travelers.
Responsibilities:
Qualifications:
This premier remote position offers a competitive executive salary, comprehensive benefits, and the opportunity to lead a distinctive luxury hotel. If you are a visionary leader ready to make a significant impact on the guest experience and operational success, this role in Hue, Thua Thien–Hue, VN , is for you.
Responsibilities:
- Direct and oversee all hotel operations, including front desk, housekeeping, food and beverage, maintenance, and sales.
- Develop and implement strategic plans to enhance guest satisfaction, operational efficiency, and profitability.
- Manage the hotel's budget, financial performance, and revenue generation initiatives.
- Ensure the highest standards of service quality and guest experience are consistently met.
- Lead, motivate, and develop a high-performing hotel team, fostering a positive and professional work environment.
- Implement and monitor adherence to all brand standards, operational policies, and procedures.
- Oversee marketing and sales efforts to drive occupancy rates and revenue growth.
- Manage vendor relationships and ensure cost-effective procurement of supplies and services.
- Ensure compliance with all health, safety, security, and legal regulations.
- Conduct regular property inspections and implement corrective actions as needed.
- Handle escalated guest concerns and ensure prompt, satisfactory resolutions.
- Develop and maintain strong relationships with local community partners and tourism stakeholders.
- Analyze market trends and competitor activities to identify opportunities for competitive advantage.
- Oversee human resources functions, including recruitment, training, and performance management.
- Champion the hotel's brand identity and service philosophy.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 8 years of progressive experience in hotel management, with at least 3-5 years in a General Manager or Assistant General Manager role, preferably in luxury or boutique properties.
- Demonstrated success in driving revenue growth, managing costs, and achieving operational excellence.
- Exceptional leadership, communication, and interpersonal skills.
- Strong understanding of hotel operations, sales, marketing, and financial management.
- Proven ability to lead and inspire diverse teams.
- Excellent problem-solving and decision-making capabilities.
- Proficiency in property management systems (PMS) and hotel operational software.
- Familiarity with luxury hospitality standards and guest expectations.
- Ability to thrive in a fast-paced, demanding environment and manage multiple priorities effectively.
- Passion for delivering exceptional guest service and creating memorable experiences.
This premier remote position offers a competitive executive salary, comprehensive benefits, and the opportunity to lead a distinctive luxury hotel. If you are a visionary leader ready to make a significant impact on the guest experience and operational success, this role in Hue, Thua Thien–Hue, VN , is for you.
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Hotel Operations Manager - Luxury Boutique Hotel
70000 My Tho, Tien Giang
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Our client, a premier luxury boutique hotel, is seeking an experienced and charismatic Hotel Operations Manager to oversee all aspects of daily hotel operations in My Tho. This on-site role is crucial for ensuring the highest standards of guest service, operational efficiency, and team performance. You will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring a seamless and memorable experience for every guest. The ideal candidate possesses strong leadership qualities, a deep understanding of the hospitality industry, and a passion for delivering exceptional service. This position requires a hands-on approach and the ability to motivate and develop a high-performing team.
Responsibilities:
Responsibilities:
- Oversee daily operations of all hotel departments, ensuring adherence to service standards and operational policies.
- Manage and mentor department heads and staff, fostering a culture of excellence and continuous improvement.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Monitor and control operational costs, optimizing resource allocation and managing budgets effectively.
- Ensure compliance with health, safety, and sanitation regulations.
- Handle guest inquiries, complaints, and service recovery situations with professionalism and efficiency.
- Collaborate with the sales and marketing teams to drive revenue and occupancy.
- Implement and maintain effective inventory and purchasing systems.
- Conduct regular staff training sessions to enhance service delivery and operational knowledge.
- Analyze operational performance data and implement improvements.
- Proven experience as a Hotel Operations Manager or in a similar senior management role within the hospitality industry.
- In-depth knowledge of hotel operations, including front office, housekeeping, F&B, and revenue management.
- Exceptional leadership, communication, and interpersonal skills.
- Strong financial acumen and budget management experience.
- Ability to work under pressure and manage multiple priorities effectively.
- Proficiency in hotel management software (PMS).
- A degree in Hospitality Management or a related field is preferred.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- A genuine passion for service excellence and guest satisfaction.
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Hotel General Manager - Luxury Boutique Hotel
91000 Long Xuyen, An Giang
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Job Description
Our client, a prestigious hospitality group, is seeking a dynamic and experienced Hotel General Manager to lead their exquisite boutique hotel in **Long Xuyen, An Giang, VN**. This role is perfect for a seasoned hospitality professional with a passion for delivering exceptional guest experiences and a keen eye for operational excellence. The General Manager will be responsible for overseeing all hotel operations, including front office, food and beverage, housekeeping, maintenance, sales, marketing, and finance. You will set the tone for guest service, manage staff, control budgets, and ensure the hotel's profitability and reputation.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee all daily operations of the hotel, ensuring seamless service delivery and adherence to brand standards.
- Develop and implement strategic plans to enhance guest satisfaction, operational efficiency, and profitability.
- Manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, Sales & Marketing, and Finance.
- Recruit, train, motivate, and manage hotel staff to ensure high levels of performance and guest service.
- Develop and manage the hotel's annual budget, ensuring cost control and revenue maximization.
- Implement effective sales and marketing strategies to drive occupancy and revenue.
- Ensure the highest standards of cleanliness, maintenance, and ambiance throughout the property.
- Handle guest complaints and inquiries promptly and professionally, ensuring guest satisfaction.
- Foster a positive and productive work environment for all staff members.
- Maintain relationships with local authorities, businesses, and community stakeholders.
- Monitor industry trends and competitor activities to identify opportunities for improvement.
- Ensure compliance with all health, safety, and legal regulations.
- Prepare regular reports on hotel performance for senior management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hotel management, with at least 3 years in a General Manager or Assistant General Manager role, preferably in boutique or luxury hotels.
- Proven track record of successful P&L management and achieving financial targets.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations, including front office, F&B, housekeeping, and sales/marketing.
- Experience in revenue management and yield strategies.
- Passion for guest service and a commitment to exceeding expectations.
- Ability to make sound decisions under pressure.
- Proficiency in property management systems (PMS) and hotel sales/marketing software.
- Fluency in English and Vietnamese is required.
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Hotel Operations Manager
90000 Can Tho , Can Tho
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Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of their esteemed establishment in Can Tho, Can Tho, VN . This critical role ensures the highest standards of guest service, operational efficiency, and financial performance. You will be responsible for managing all departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and delivery of exceptional guest experiences. Key responsibilities include developing and implementing operational policies and procedures, managing staff performance through effective training and motivation, and overseeing budgeting and cost control measures. You will interact directly with guests to resolve concerns and ensure their satisfaction. Strong leadership skills, exceptional communication abilities, and a passion for hospitality are paramount. The ideal candidate will have a proven track record in hotel management, with a deep understanding of front-of-house and back-of-house operations. Experience in revenue management and a keen eye for detail in maintaining property standards are essential. You will be instrumental in fostering a positive work environment for the team and driving continuous improvement across all operational areas. This position requires a proactive approach to problem-solving and a commitment to exceeding guest expectations. We are looking for a hands-on leader who can inspire their team and contribute to the overall success and reputation of the hotel.
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Hotel Operations Manager
630000 Phan Thiet, Binh Thuan
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Our client, a prestigious hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their flagship property. This role is based on-site in **Phan Thiet, Binh Thuan, VN**. You will be responsible for ensuring the highest standards of guest service, operational efficiency, and staff performance across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. Key duties include developing and implementing operational strategies, managing budgets, controlling costs, and optimizing revenue streams. You will lead and motivate a diverse team of hospitality professionals, providing training, performance feedback, and fostering a positive work environment. This position requires a deep understanding of hotel management principles, customer service excellence, and compliance with health and safety regulations. Experience in staff scheduling, inventory management, and quality control is crucial. The ideal candidate possesses exceptional leadership, communication, and problem-solving skills, with a proven ability to manage complex operations in a demanding environment. A strong background in the hospitality industry, preferably in management roles, is essential. You will play a pivotal role in enhancing the guest experience, driving operational improvements, and contributing to the overall success and reputation of the hotel. This is an exciting opportunity for a motivated professional to lead a key operational function in a thriving tourist destination.
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Hotel Operations Manager
61000 Hoi An
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Our client, a prestigious hotel group, is seeking an experienced and dynamic Hotel Operations Manager to oversee their flagship property in Buon Ma Thuot, Dak Lak, VN . This is a full-time, on-site position essential for maintaining the highest standards of guest service and operational efficiency. You will be responsible for managing daily hotel operations across all departments, including front desk, housekeeping, food and beverage, and maintenance. Key duties involve staff supervision and training, budget management, inventory control, and ensuring compliance with health and safety regulations. You will play a crucial role in enhancing guest satisfaction, resolving customer issues, and implementing strategies to maximize revenue and profitability. The ideal candidate will have a proven track record in hotel management, with a deep understanding of hospitality operations and customer service excellence. Strong leadership, communication, and problem-solving skills are paramount. A degree in Hospitality Management or a related field is preferred. This is an excellent opportunity for a seasoned professional to lead a dedicated team and contribute to the success of a renowned hospitality brand in a vibrant location.
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Hotel Operations Manager
67000 Phan Thiet, Binh Thuan
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Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of their hospitality establishment in **Phan Thiet, Binh Thuan, VN**. This role is pivotal in ensuring exceptional guest experiences, maximizing operational efficiency, and maintaining high standards of service across all departments. The ideal candidate will possess strong leadership skills, a deep understanding of hotel management, and a passion for delivering outstanding hospitality. You will be responsible for managing staff, overseeing front desk, housekeeping, food and beverage, and other key operational areas. This hybrid position allows for flexibility, combining on-site management with remote administrative and strategic planning duties. Key responsibilities include: managing and motivating hotel staff, ensuring guest satisfaction and resolving complaints, overseeing daily operations of all hotel departments, developing and implementing operational policies and procedures, managing budgets and controlling costs, coordinating with marketing and sales teams, and ensuring compliance with health and safety regulations. A degree in Hospitality Management, Business Administration, or a related field is preferred. Several years of progressive experience in hotel operations management are required. Excellent interpersonal, communication, and problem-solving skills are essential. Proven ability to lead and inspire a team, manage budgets, and drive operational excellence is critical. Knowledge of hotel management software systems is a significant advantage. Join our client and take a leading role in shaping the guest experience at their premier property, with the flexibility that a hybrid work model provides.
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Hotel Operations Manager
60100 Phan Thiet, Binh Thuan
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Our client, a prestigious hospitality group, is seeking a dynamic and experienced Hotel Operations Manager for their beautiful property in **Phan Thiet, Binh Thuan, VN**. This role is pivotal in ensuring the seamless and efficient operation of all hotel departments, from front desk and housekeeping to food & beverage and guest services. The successful candidate will be responsible for overseeing daily operations, managing staff, optimizing departmental performance, and upholding the highest standards of guest satisfaction and service excellence. Key duties include developing and implementing operational policies and procedures, managing budgets and controlling costs, ensuring compliance with health and safety regulations, and driving revenue growth through strategic initiatives. You will lead, train, and motivate a team of department heads and staff, fostering a culture of teamwork and continuous improvement. Excellent communication, leadership, and problem-solving skills are essential, as is a keen eye for detail and a passion for the hospitality industry. Experience in hotel management or a related field, with a proven track record of success in operational leadership, is required. This is a **Hybrid** role, with the expectation of regular on-site presence at the **Phan Thiet, Binh Thuan, VN** hotel to manage staff, guest relations, and operational oversight, while also allowing for strategic planning and administrative tasks that may be conducted remotely.
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Hotel Operations Manager
44000 Hoang Hoa
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Our client is seeking a seasoned and dynamic Hotel Operations Manager to oversee the daily operations of their establishment in **Thanh Hoa, Thanh Hoa, VN**. This critical role ensures the highest standards of guest satisfaction, operational efficiency, and financial performance. You will be responsible for managing all departments, including front office, housekeeping, food and beverage, and maintenance, to ensure seamless service delivery. Developing and implementing operational policies and procedures to optimize guest experience and employee performance will be a key focus.
Key responsibilities include managing staff, overseeing recruitment, training, and performance evaluations for all operational teams. You will be responsible for budget management, including forecasting, cost control, and revenue generation strategies. Ensuring compliance with all health, safety, and sanitation regulations is paramount. You will also handle guest complaints and resolve issues promptly and professionally to maintain high levels of customer satisfaction. Developing and executing marketing and sales strategies to drive business and enhance the hotel's reputation will be part of your role. Maintaining strong relationships with suppliers and vendors to ensure the smooth operation of all services is essential.
We require a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of experience in hotel management or operations, with at least 2 years in a supervisory or managerial capacity, is mandatory. Proven experience in managing multiple departments within a hotel setting is highly desirable. Strong knowledge of hotel operations, including front desk management, F&B, and housekeeping, is essential. Excellent leadership, communication, and interpersonal skills are required to effectively manage staff and guest relations. Financial acumen and experience with hotel management software are necessary. You must be adept at problem-solving, decision-making, and managing under pressure. This role is crucial for the success of the hotel in **Thanh Hoa, Thanh Hoa, VN**.
Key responsibilities include managing staff, overseeing recruitment, training, and performance evaluations for all operational teams. You will be responsible for budget management, including forecasting, cost control, and revenue generation strategies. Ensuring compliance with all health, safety, and sanitation regulations is paramount. You will also handle guest complaints and resolve issues promptly and professionally to maintain high levels of customer satisfaction. Developing and executing marketing and sales strategies to drive business and enhance the hotel's reputation will be part of your role. Maintaining strong relationships with suppliers and vendors to ensure the smooth operation of all services is essential.
We require a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of experience in hotel management or operations, with at least 2 years in a supervisory or managerial capacity, is mandatory. Proven experience in managing multiple departments within a hotel setting is highly desirable. Strong knowledge of hotel operations, including front desk management, F&B, and housekeeping, is essential. Excellent leadership, communication, and interpersonal skills are required to effectively manage staff and guest relations. Financial acumen and experience with hotel management software are necessary. You must be adept at problem-solving, decision-making, and managing under pressure. This role is crucial for the success of the hotel in **Thanh Hoa, Thanh Hoa, VN**.
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Hotel Operations Manager
70000 An Thanh
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Job Description
We are looking for a passionate and experienced Hotel Operations Manager to lead and oversee the day-to-day operations of a prestigious hotel. This role requires a strong leader with a deep understanding of all hotel departments, including front office, housekeeping, food and beverage, and maintenance. You will be instrumental in ensuring exceptional guest experiences, maintaining high standards of service, and driving operational efficiency and profitability. Our client is dedicated to providing outstanding hospitality and creating memorable stays for every guest. This is an exciting opportunity to shape the guest experience and manage a dynamic team.
Responsibilities:
Qualifications:
This is a challenging yet rewarding position for a dedicated hospitality professional eager to lead and excel in a vibrant hotel environment.
Responsibilities:
- Oversee and manage all hotel operational departments to ensure smooth and efficient functioning.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Manage departmental budgets, controlling costs and optimizing revenue streams.
- Ensure adherence to all hotel policies, procedures, and quality standards.
- Lead, train, and motivate hotel staff to deliver exceptional service.
- Conduct regular inspections of guest rooms, public areas, and back-of-house operations.
- Address and resolve guest complaints and issues promptly and professionally.
- Manage vendor relationships and procurement of supplies.
- Collaborate with marketing and sales teams to drive occupancy and revenue.
- Implement and monitor health, safety, and security protocols.
- Analyze operational performance data and identify areas for improvement.
- Develop staffing schedules and ensure adequate coverage across all departments.
- Foster a positive work environment and promote team collaboration.
- Stay updated on industry trends and best practices in hospitality management.
- Ensure compliance with all local regulations and licensing requirements.
Qualifications:
- Proven experience in hotel management or a senior operational role in the hospitality industry.
- Strong knowledge of hotel operations, including front desk, housekeeping, F&B, and maintenance.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and other relevant systems.
- Strong financial acumen and budget management skills.
- Ability to resolve complex problems and make sound decisions under pressure.
- Customer-centric approach with a commitment to delivering high-quality service.
- Degree in Hospitality Management, Business Administration, or a related field is preferred.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Detail-oriented and organized.
- Proven ability to motivate and develop a team.
- Passion for the hospitality industry and creating exceptional guest experiences.
This is a challenging yet rewarding position for a dedicated hospitality professional eager to lead and excel in a vibrant hotel environment.
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