222 Implementation Manager jobs in Vietnam

Colleague fundamentally performs the ePALMS system "Market Coordinator" role in close collaboration with the Global Regulatory Sciences (GRS) Strategy functions at Pfizer Country Offices (PCOs) and is the central Regulatory point of contact for the PGS plants/Artwork Centers (AWC). Colleague operates from a subject matter expert (SME) centralized "hub" capacity and in some cases, may perform Regulatory Strategist roles & responsibilities where specific tasks are delegated and in line with local and global SOPs/Work Instructions.

As a seasoned "Market Coordinator" within ALIM these colleagues perform all activities of their more junior level peers including:

• Initiation and "build" of Pfizer Artwork Requests (PARs) in collaboration with local markets, assuring all required information, specifications and/or supportive documentation is available for plants/AWCs to execute the production of product Labeling related packaging components.
• Negotiating Artwork Change Control logistics across multiple Pfizer departments (as well as multiple markets) to assure Regulatory timelines for Implementation are met and that product supply is not interrupted.
• Tracking Artwork, Key Performance Indicators (KPIs) (e.g. volume, timelines, and/or quality metrics) for assigned projects as well as broader regional or ALIM department deliverables when required. Accountability for Final Label Content rests with the PCOs or functions creating content.
• Research into root cause assessments for internal ALIM Quality Investigations or Area Quality Review Team (AQRT) meetings, identify opportunities for continuous improvements and prepare formal recommendations to ALIM leadership when appropriate.
• Retrieving documents and/or generating reports in response to queries from Regulatory Agencies (e.g. inspections) or Assistant General Counsel (e.g. product litigation cases related to Labeling in distribution).

However, incumbents may be tapped to represent ALIM on various cross-functional projects, or sometimes lead ALIM continuous improvement teams. This could involve coordination of activities of other ALIM staff or contractors for the duration of the project.

Job Responsibilities
Liaises with markets and stakeholders to gather all necessary information to initiate and "build" PARs (according to local or regional requirements) to enable plant production of Labeling Artwork with minimal rework and to meet implementation requirements.

Create Editor's Copy (EC) for assigned markets and specific "custom" services negotiated with markets in line with local SOPs.

Liaises with GRO GLM/ILG functions, GRS PCOs and PGS AWCs, or demand management lines to coordinate any unique factors that need to be considered; documents agreement on Artwork timelines across stakeholders; escalates any issues/concerns within ALIM functional line and/or relevant leadership for adjudication as necessary.

Performs ePALMS "Market Coordinator" role, according to agreed timelines and established procedures, by performing the following activities, which include:

• Evaluates content of labeling updates and raises potential issues with GRS, PGS or relevant local markets as appropriate to minimize impact on schedules.
• Evaluates PGS sites impacted by labeling updates.
• Initiates PARs in collaboration with assigned market(s); ensures attributes (system metadata) are correct, and ensures all relevant Regulatory documents are included and routed for any shared packs, assures that agreed upon content is received in appropriate format and is either reflected in a combined EC or as a separate EC for each market according to regional agreements and relevant job aids.
• Uses Biopharmaceutical Packaging & Artwork knowledge, in combination with Trade Dress Style Guides, Country Specific Requirements and/or other appropriate guidelines while collaborating with PGS AWCs to assure accurate packaging component ECs; escalates issues or concerns if/as needed.
• Sends PARs to all relevant PGS sites; monitors and follows up on any aging PARs as needed.
• Upon receipt of final draft Artwork, reviews proofreading report and resolves any technical formatting questions or errors; assures necessary proofreading of final printed artwork against EC is completed using appropriate tools; escalates any issues, questions or errors within ALIM functional line or appropriate markets for adjudication as needed.
• Initiates, manages and tracks any necessary rework.
• Identifies appropriate Market Approvers for Packaging Artwork and electronically routes for approval using ePALMS lifecycle management; monitors progress and follows up as needed with appropriate PGS AWCs or GRS PCOs to assure agreed timelines are met and any Regulatory content issues that arise during the approval process are addressed.
• Tracks and communicates final approved labeling to list of relevant departments and stakeholders following final market review and signoff.
• Uploads any locally reconditioned or repackaged Artworks into ePALMS using "dual role" system capabilities to assure correct Artworks are available for next revision cycle.
• Leads teams in development and revisions of relevant SOPs for functional area.
• Works with minimal direct supervision; provides training and support to other team members or external vendors as required.
• Oversees work of other internal temporary personnel or external vendor staff as needed; tracks progress, monitors deliverables and intervenes if necessary; considers and adjudicates questions; assures volume, timeline, and/or quality performance metrics are met.
• Participates on cross-functional systems development and/or process improvement projects as assigned; contributes and/or advises teams in responding to new or revised legislation, regulations or guidelines for assigned market or region.

Qualifications/ Skills
Mandatory Requirements:
Candidates must speak one or multiple following languages at native level: Korean, Vietnamese, Indonesian and Urdu (Flexibility with other requirements listed in JD, if candidate has multi-languages skills to fill critical needs)

Demonstrated previous experience with:

• Document management tools used for storage, retrieval, lifecycle management and tracking, of Labeling related secondary packaging components (e.g. ePALMS, GLAMS, BLUE, GDMS, Agile, PfLEET or similar systems).
• Business Analytic tools used for tracking and reporting of product Labeling, Artwork or submissions (e.g. Business Objects, Spotfire, Tableau, Business Objects or similar reporting tools).
• Document review, copy editing or proofreading tools (e.g. Docu-Proof, TVT or similar tools).
• Some exposure to project management tools and processes (e.g. MS Project, Business Charters, Quad Charts, RACI, etc.)
• Working in an international role with broad exposure to different regulations and cultures
• Project Management, Change Management Experience (e.g involvement in large-scale or complex continuous improvement projects, or demonstrated ability to lead/contribute beyond "day job". Actual experience does not need to be Artwork specific.)
• Experience/Familiarity with Data/Technology programs (e.g. Must be willing to embrace automation and continue to learn/engage with technology but level of experience is flexible and does not need to be Artwork specific)
• Demonstrated matrix-leadership capability (highly desirable and does not need to be artwork specific)

Education & Experience:
Manager Level:
Bachelor's degree in an appropriate discipline, plus 6–8 years related work experience (at least 2-3 years of which are preferred to have been in a Labeling Artwork Change Control & Implementation Management capacity or in roles such as Regulatory Strategy, Demand Management, Quality Operations or Supply Chain capacity which have frequent interactions with ALIM related specifically to Artwork Change Control and Implementation.

NOTE
:
Substantial additional relevant experience may be considered in lieu of degree; or an advanced degree in an appropriate relevant discipline may be considered in lieu of some experience.
Additional Qualifications/Attributes:

• Must be familiar with Biopharmaceutical Regulatory environment and cGMPs associated with manufacturing, packaging & distribution processes as well as a basic understanding of Artwork & Labeling regulations and controls.
• Must be able to collaborate with cross-functional Pfizer teams, negotiate across globally distributed affiliates and manufacturing site personnel, and communicate across multiple levels of the organization in a clear professional manner.
• Solid PC business software skills including document authoring, spreadsheet, database management, and presentation applications are required
• Strong written and verbal communication skills required
• Strong English language skills are required of non-native English-speaking colleague to enable global interactions. Multi-lingual skills are highly desirable at all levels.
• Must be able to work under pressure of tight timelines, apply sound judgment in ambiguous business situations, appropriately assess issues for potential impacts and ability to escalate if/as needed.
• Strong demonstrated project management and organizational skills.
• In-depth knowledge of PGS manufacturing and site processes/requirements.
• Must have capacity to solicit input in ambiguous business situations, resolve conflicting feedback and make appropriate business decisions

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Regulatory Affairs

• Lead the planning, execution, and delivery of strategic projects, ensuring they are completed on time, within budget, and to the required quality standards.
• Develop comprehensive project plans, including scope definition, work breakdown structures, timelines, and resource allocation.
• Manage project budgets, track expenditures, and ensure financial objectives are met.
• Identify, assess, and mitigate project risks and issues, developing contingency plans as needed.
• Facilitate communication and collaboration among diverse project stakeholders, including senior leadership, cross-functional teams, and external partners.
• Define project success metrics and monitor progress against key performance indicators (KPIs).
• Conduct regular project status meetings and provide detailed progress reports to senior management.
• Ensure effective change management processes are implemented throughout the project lifecycle.
• Foster a positive and productive project team environment, motivating team members to achieve project goals.
• Continuously evaluate project performance and identify opportunities for process improvement.

• Bachelor's degree in Business Administration, Management, Engineering, or a related field; Master's degree or MBA preferred.
• Minimum of 7 years of progressive experience in project management, with a significant focus on strategic initiative implementation.
• Proven experience managing large-scale, complex projects with multiple stakeholders and cross-functional teams.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Jira, Asana, Microsoft Project).
• Excellent leadership, communication, negotiation, and interpersonal skills.
• Demonstrated ability to think strategically and translate business objectives into actionable project plans.
• Proficiency in risk management and problem-solving.
• PMP, Prince2, or similar project management certification is highly desirable.
• Experience working in a hybrid work environment, balancing office and remote responsibilities effectively.
• Ability to influence and build consensus among senior stakeholders.

• Lead the end-to-end management of technology projects, from initiation and planning through execution, monitoring, control, and closure.
• Develop detailed project plans, including scope, timelines, resource allocation, and budget.
• Effectively manage project risks and issues, developing mitigation strategies and contingency plans.
• Coordinate and collaborate with cross-functional teams, including IT, engineering, operations, and business units.
• Communicate project status, updates, and key decisions to stakeholders at all levels, including executive management.
• Ensure adherence to project management best practices and company standards.
• Manage vendor relationships and contract negotiations related to project deliverables.
• Oversee the procurement of necessary resources, including personnel and equipment.
• Facilitate project meetings, ensuring clear agendas, action items, and follow-ups.
• Conduct post-project reviews to identify lessons learned and areas for improvement.
• Ensure all project documentation is complete, accurate, and up-to-date.
• Monitor project progress against key performance indicators (KPIs) and adjust plans as needed.
• Drive continuous improvement in project management processes and methodologies.
• Provide guidance and mentorship to junior project managers and team members.
• Ensure projects deliver the intended business value and meet stakeholder expectations.

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field. PMP certification or equivalent is highly preferred.
• Minimum of 8 years of experience in project management, with a significant focus on technology implementation projects.
• Proven track record of successfully delivering complex, large-scale projects on time and within budget.
• Strong understanding of various project management methodologies (e.g., Agile, Waterfall, Hybrid).
• Excellent leadership, team management, and interpersonal skills.
• Proficiency in project management software (e.g., MS Project, Jira, Asana).
• Strong analytical, problem-solving, and decision-making abilities.
• Exceptional communication, negotiation, and stakeholder management skills.
• Experience in managing budgets and resources effectively.
• Ability to thrive in a fast-paced and dynamic work environment.
• Experience in the Vietnamese market and working with local teams is advantageous.
• Fluency in both English and Vietnamese is required.

• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
• Develop detailed project plans, including timelines, resource allocation, budget management, and risk assessment.
• Lead and motivate project teams comprising engineers, developers, analysts, and other specialists.
• Manage communication and relationships with all project stakeholders, ensuring clear and consistent updates.
• Oversee the execution of technology projects, ensuring they are delivered on time, within budget, and to the required quality standards.
• Identify and mitigate project risks and issues proactively.
• Ensure the successful integration and implementation of new technologies into existing systems.
• Conduct post-project evaluations and identify lessons learned for future projects.
• Manage vendor relationships and contract negotiations as needed.
• Champion best practices in project management and agile methodologies.
• Prepare project status reports, presentations, and documentation for executive review.

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field. PMP, PRINCE2, or Agile certification is highly desirable.
• Minimum of 8 years of experience in project management, with a strong focus on technology implementation projects.
• Proven track record of successfully delivering complex technology projects on time and within budget.
• In-depth knowledge of project management methodologies (e.g., Waterfall, Agile, Scrum).
• Experience with various software development lifecycles and IT infrastructure projects.
• Excellent leadership, communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in project management software and collaboration tools (e.g., Jira, Asana, Trello, MS Project).
• Ability to work independently and manage multiple projects simultaneously in a remote environment.
• Experience in managing distributed and remote teams effectively.

• Lead the planning, execution, and closing of software implementation projects.
• Define project scope, objectives, deliverables, and success criteria.
• Develop detailed project plans, including timelines, resource allocation, and budget management.
• Identify and manage project risks and issues, implementing mitigation strategies as needed.
• Coordinate and collaborate with cross-functional teams, including development, testing, operations, and client stakeholders, in a remote setting.
• Manage project budgets and track expenditures, ensuring financial goals are met.
• Communicate project status, progress, and key updates to stakeholders regularly.
• Ensure adherence to project management best practices and methodologies (e.g., Agile, Waterfall).
• Oversee the successful deployment and integration of software solutions.
• Conduct post-project evaluations and identify lessons learned for future initiatives.
• Mentor junior project managers and team members.
• Facilitate effective communication and problem-solving within project teams.
• Manage client relationships and expectations throughout the project lifecycle.

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.
• PMP or equivalent project management certification is highly desirable.
• 7+ years of experience in project management, with a significant focus on software implementation projects.
• Proven experience leading large-scale, complex projects from initiation to completion.
• Strong understanding of various software development lifecycles (SDLC) and project management methodologies.
• Excellent leadership, communication, and interpersonal skills, essential for remote team management.
• Proficiency in project management software tools (e.g., Jira, Asana, Microsoft Project).
• Ability to manage multiple projects simultaneously and prioritize effectively.
• Strong analytical and problem-solving skills.
• Experience working with diverse teams and stakeholders in a remote environment.
• Experience in (mention a specific industry relevant to the fictional client, e.g., FinTech, Healthcare IT, E-commerce) is a plus.