27 Information Management jobs in Vietnam

CHUYÊN GIA QUẢN TRỊ DỮ LIỆU

ĐỊA ĐIỂM: DUY TÂN, CẦU GIẤY, HÀ NỘI

MỨC LƯƠNG: 40-70 triệu/tháng (có thể vượt offer nếu tự tin năng lực)

Mô tả công việc:

Chúng tôi đang tìm kiếm một Chuyên viên Quản trị dữ liệu tận tâm và chi tiết để gia nhập đội ngũ. Bạn sẽ chịu trách nhiệm thiết kế, xây dựng và quản trị hạ tầng dữ liệu nhằm đảm bảo dữ liệu luôn chính xác, an toàn, sẵn sàng cho các hệ thống phân tích và khoa học dữ liệu. Vị trí này đóng vai trò cầu nối quan trọng giữa nguồn dữ liệu thô và các ứng dụng AI/ML, giúp tổ chức khai thác giá trị dữ liệu hiệu quả.

Nhiệm vụ chính:

• Thu thập và tích hợp dữ liệu: Thiết kế, xây dựng và quản lý các pipeline dữ liệu từ nhiều nguồn khác nhau (cơ sở dữ liệu, log hệ thống, API, dữ liệu streaming…).

• Làm sạch và chuẩn hóa dữ liệu: Thực hiện xử lý dữ liệu, loại bỏ nhiễu, chuẩn hóa định dạng và đảm bảo tính toàn vẹn của dữ liệu.

• Xây dựng hạ tầng dữ liệu: Phát triển, vận hành và tối ưu các hệ thống lưu trữ dữ liệu lớn (Data Lake, Data Warehouse) đáp ứng nhu cầu phân tích.

• Quản lý truy cập và bảo mật dữ liệu: Đảm bảo dữ liệu được bảo vệ, phân quyền hợp lý và tuân thủ các tiêu chuẩn bảo mật cũng như quy định pháp lý.

• Tối ưu hóa hiệu suất: Theo dõi, giám sát và cải thiện hiệu suất pipeline, hệ thống ETL/ELT, hạ tầng dữ liệu.

• Hợp tác đa phòng ban: Làm việc chặt chẽ với Kỹ sư Khoa học dữ liệu và các nhóm sản phẩm để đảm bảo dữ liệu phục vụ tốt cho huấn luyện mô hình, phân tích và báo cáo.

• Báo cáo và tài liệu hóa: Cung cấp tài liệu kỹ thuật, hướng dẫn sử dụng dữ liệu, và báo cáo tình trạng hệ thống cho các bên liên quan.

Yêu cầu:

1. Yêu cầu chung

MUST HAVE (BẮT BUỘC)

• Tốt nghiệp Đại học trở lên ngành CNTT, Hệ thống thông tin, Khoa học máy tính hoặc ngành liên quan.

• Tiếng anh: TOEIC 650.

• Có ít nhất 05 năm kinh nghiệm ở vị trí Kỹ sư dữ liệu / Quản trị dữ liệu.

• Thành thạo SQL, nắm vững các hệ quản trị cơ sở dữ liệu quan hệ (MySQL, PostgreSQL, Oracle) và NoSQL (MongoDB, Cassandra).

• Có kinh nghiệm xây dựng và quản lý pipeline ETL/ELT (Airflow, NiFi, dbt…).

• Sử dụng tốt ít nhất một ngôn ngữ lập trình phục vụ xử lý dữ liệu (Python, Java, Scala).

• Kinh nghiệm làm việc với hệ thống dữ liệu lớn (Hadoop, Spark).

• Kiến thức về bảo mật dữ liệu, quản trị quyền truy cập và tuân thủ.

• Kỹ năng phân tích, giải quyết vấn đề, giao tiếp và làm việc nhóm tốt.

NICE TO HAVE (ĐIỂM CỘNG)

• Có chứng chỉ về quản trị dữ liệu hoặc công nghệ Big Data (AWS, GCP, Azure).

• Kinh nghiệm triển khai hệ thống Data Warehouse hiện đại (Snowflake, Redshift, BigQuery).

• Hiểu biết về Data Governance, Metadata Management, Data Quality.

• Kinh nghiệm triển khai hệ thống real-time data streaming (Kafka, Flink).

• Có kiến thức về lĩnh vực viễn thông là một lợi thế.

2. Yêu cầu về khả năng làm việc

MUST HAVE

• Xây dựng pipeline ETL/ELT: Có khả năng thiết kế và vận hành pipeline dữ liệu, bao gồm thu thập, làm sạch và tích hợp dữ liệu từ nhiều nguồn khác nhau.

• SQL và các hệ CSDL: Thành thạo SQL, có khả năng viết các truy vấn phức tạp để trích xuất, xử lý và tối ưu hóa dữ liệu trong RDBMS (MySQL, PostgreSQL, Oracle) và NoSQL (MongoDB, Cassandra).

• Xử lý dữ liệu lớn: Có kinh nghiệm làm việc với hệ thống Big Data (Hadoop, Spark) để xử lý khối lượng dữ liệu lớn và phân tán.

• Bảo mật và quản trị dữ liệu: Biết cách thiết lập phân quyền, quản lý truy cập và tuân thủ các quy định bảo mật dữ liệu.

NICE TO HAVE

• Data Warehouse & Data Lake: Có khả năng triển khai và tối ưu các hệ thống lưu trữ dữ liệu hiện đại (Snowflake, Redshift, BigQuery).

• Metadata & Data Quality: Có kinh nghiệm quản lý metadata, giám sát chất lượng dữ liệu và đảm bảo tính toàn vẹn dữ liệu.

• Streaming Data: Làm việc với dữ liệu thời gian thực sử dụng Kafka, Flink hoặc các công nghệ tương tự.

3. Động lực làm việc

MUST HAVE

• Đam mê dữ liệu: Luôn quan tâm đến việc tối ưu luồng dữ liệu, hạ tầng và chất lượng dữ liệu phục vụ phân tích.

• Tinh thần học hỏi: Chủ động tìm hiểu công nghệ mới (cloud data platform, real-time processing).

• Chủ động giải quyết vấn đề: Tự giác phát hiện sự cố pipeline, đề xuất và triển khai phương án khắc phục kịp thời.

• Tư duy hiệu quả: Hướng tới kết quả thực tiễn, đảm bảo dữ liệu phục vụ được nhu cầu kinh doanh.

NICE TO HAVE

• Định hướng phát triển: Có mong muốn trở thành Data Architect, dẫn dắt việc thiết kế kiến trúc dữ liệu dài hạn.

• Tự động hóa quy trình: Quan tâm đến việc ứng dụng DataOps/MLOps để tự động hóa pipeline và giám sát dữ liệu.

• Tư duy sản phẩm: Suy nghĩ cách dữ liệu đóng góp giá trị trực tiếp cho sản phẩm/dịch vụ, không chỉ dừng ở xử lý kỹ thuật.

4. Về văn hoá

MUST HAVE

• Kỹ năng làm việc nhóm: Có khả năng phối hợp hiệu quả với Data Scientist, DevOps và các phòng ban khác để đảm bảo dữ liệu thông suốt.

• Tư duy hệ thống: Nhìn nhận bài toán từ góc độ tổng thể, thiết kế giải pháp dữ liệu bền vững và có khả năng mở rộng.

• Tính cẩn trọng và trách nhiệm: Luôn đảm bảo dữ liệu chính xác, không gây gián đoạn hoặc rủi ro cho các hệ thống phân tích.

• Kỹ năng giao tiếp: Có thể trình bày vấn đề kỹ thuật phức tạp (ETL, pipeline, quyền truy cập dữ liệu) cho cả đối tượng phi kỹ thuật.

NICE TO HAVE

• Kỹ năng trình bày: Biết trực quan hóa dòng chảy dữ liệu (data flow), vẽ sơ đồ pipeline và thuyết phục các bên liên quan.

• Chia sẻ kiến thức: Sẵn sàng hướng dẫn, hỗ trợ đồng nghiệp và lan tỏa văn hóa quản trị dữ liệu trong nhóm.

• Sáng tạo trong công việc: Đề xuất các phương pháp mới để tối ưu pipeline, nâng cao chất lượng và hiệu quả dữ liệu.

Quyền lợi:

1. Chế độ lương, thưởng, thu nhập:

• Triệu đồng.

• Lương tháng 13, Lương SXKD 6 tháng và năm.

• Nghỉ mát, thưởng ngày lễ và các ngày như Ngày Sáng Tạo - 1/6, 22/12, quà Tết Dương, tri ân gia đình (tổng 38 triệu/năm).

• Bảo hiểm sức khỏe Bảo Việt.

• Nghỉ phép năm có lương: 12 ngày/năm.

• Được đóng đầy đủ về BHXH, BHYT, BHTN.

• Khám sức khỏe định kỳ tại các bệnh viện lớn.

• Hỗ trợ ăn trưa, điện thoại.

2. Môi trường làm việc:

• Làm việc trong Tập đoàn toàn cầu, tiên phong kiến tạo xã hội số.

• Môi trường mở, trẻ trung, năng động, tôn trọng và lắng nghe ý kiến.

• Không gian làm việc xanh, hiện đại.

• Cơ hội phát triển bản thân với các dự án công nghệ tiên tiến trong và ngoài nước.

• Được trao quyền sáng tạo với đam mê của tuổi trẻ.

• Học hỏi từ chuyên gia hàng đầu, đồng nghiệp ưu tú.

• Được đào tạo và trau dồi kỹ năng toàn diện.

• Conduct regular vulnerability scans and assessments across the organization's IT infrastructure.
• Analyze scan results, identify false positives, and prioritize vulnerabilities based on risk.
• Work closely with IT operations and development teams to ensure timely remediation of identified vulnerabilities.
• Develop and maintain comprehensive vulnerability management policies and procedures.
• Track and report on the status of vulnerability remediation efforts to management.
• Research emerging threats and vulnerabilities to stay ahead of potential risks.
• Implement and manage vulnerability scanning tools and technologies.
• Contribute to security awareness training by highlighting common vulnerabilities.
• Participate in security incident response activities as needed.
• Develop metrics and dashboards to measure the effectiveness of the vulnerability management program.
• Stay current with industry best practices and security standards related to vulnerability management.
• Collaborate with external security vendors and partners.
• Assist in penetration testing activities and review findings.
• Ensure compliance with relevant security regulations and frameworks.

• Bachelor's degree in Computer Science, Information Security, or a related field, or equivalent experience.
• 2-4 years of experience in information security, with a focus on vulnerability management.
• Hands-on experience with vulnerability scanning tools (e.g., Nessus, Qualys, Rapid7).
• Strong understanding of common web application and network vulnerabilities (e.g., OWASP Top 10).
• Knowledge of different operating systems (Windows, Linux) and their security configurations.
• Familiarity with security frameworks and compliance standards (e.g., ISO 27001, NIST).
• Excellent analytical and problem-solving skills.
• Strong communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Certifications such as Security+, CEH, or GSEC are a plus.
• Experience with scripting languages (e.g., Python, PowerShell) for automation is beneficial.
• Ability to work independently and manage workload effectively in a remote environment.
• Demonstrated understanding of threat intelligence and risk assessment methodologies.

Job Purpose

• The job holder maintains, implements and ensures compliance to the Data Governance strategies, policy, standards and processes to effectively govern data.
• The job holder ensures the capability development of team to advise on proper Data Management and resolution of Data breaches.

Key Accountabilities (1)
Data Governance Development

• Establish and maintain policies and standards for end-to-end data governance.
• Define data governance operational processes (e.g., data quality measurement) in accordance with policies and standards, clearly articulating roles and responsibilities.

Key Accountabilities (2)
Data Governance Practice

• Monitor and measure compliance to standards and processes.
• Support Data Governance Councils and Steering Group by setting the agenda and preparing supporting documents.
• Solve cross-BU governance issues and escalate as needed.
• Create, manage and facilitate a Data Policy Governance process to identify and understand the critical data issues and ensure data policy enforcement and compliance.
• Ensure governance mechanisms are in place to monitor and control access to data.
• Conduct training sessions with the data stewards on the policy, standards and processes.
• Coordinate with Data Stewards for each domain to achieve defined goals within group data management.

Communication

• Support CDO, Data Tribe Lead with communication of key governance priorities and successes across the enterprise as needed.

Projects Management

• Manage project conflicts, challenges and dynamic business requirements to keep operations running at high performance.
• Work with team leads to resolve people problems and project roadblocks, conduct post mortem and root cause analyses to improve practices for maximum productivity.

Key Accountabilities (3)
PEOPLE MANAGEMENT

• Oversee human resources planning and execution (headcount & costs) of their function/ sub- function
• Attract, onboard and retain the right talents for a high- performing team
• Establish and communicate sub- function/ function and individual KRAs/ KPIs, goals, action plan, expectations and results to reporting line
• Manage sub- function/ function performance & provide feedback regularly (following the annual performance management cycle)
• Define team's capability requirements and enable team member's professional and personal development through capability assessment, training, coaching & feedback, mentoring, etc.
• Motivate and recognize team members' contributions towards the team's shared goals
• Responsible for developing talents within the function/ sub- function
• Act as a role model and promote corporate culture at function/ sub- function level
• Understand & communicate relevant HR offerings to team members.

Key Relationships - Direct Manager
Senior Director, Data Governance

Key Relationships - Direct Reports
Expert, Data Governance

Key Relationships - Internal Stakeholders
Business Tribe, Enabling Tribe (IT or Data - Engineer/Governance), division heads (Business, Finance, Risk, Corporate Affairs, IT), CEO, CIO, CDO, Chairman

Key Relationships - External Stakeholders
Partners and vendors providing professional services

Success Profile - Qualification and Experiences
Qualifications

• Bachelor's and Master's degree in finance, risk management, statistics, mathematics or quantitative analys

Work Experience

• 12+ years of relevant experience with data governance standards and practices, and Data Governance programs, with minimum 4+ years of experience in leading team
• Experience in data management (quality, metadata, security, privacy, interaction)
• Experience in communicating and problem solving complex and technical analysis accross a diverse team
• Deep understanding of Information Security principles to ensure compliant handling and management of data
• Experience in Agile Software Development and has a strong understanding of Agile principles, practices and scrum methodology
• Experience working in (Agile) teams to lead successful digital transformation projects, involved in the end-to-end planning to implementation

Founded in 2009 in Orange County, California, Yes4All has grown to become one of the leading names in the fitness, furniture and lifestyle market. A significant player in e-commerce since 2016, we were among the first invited to Amazon's Vendor Central (AVC) program and have been a top-12 Sports & Outdoors brand on Amazon since 2021.

We expanded our presence across the USA and 17 international markets, reaching $132M GMV with 74% YoY growth in 2023, achieving 26% YoY GMV growth in 2024 and a 3.5X increase in EBITDA. With 2,000+ SKUs on platforms like Amazon, Wayfair, and Walmart, we continue to scale.

Guided by Mr. Nguyen Chi My, we leverage Vietnam's competitive strengths and strategic manufacturing partnerships to drive innovation. Beyond our own success, we empower Vietnamese SMEs, providing expertise to scale internationally.

At Yes4All, our people are at the heart of our success. We empower our team members to
Shine The S.E.A
by embracing extreme ownership, which fosters authentic and trust-based collaboration and drives sustainable value creation. As part of the
CriTICal SquaD
, our members embody core competencies that set us apart. We foster a dynamic and supportive environment, encouraging individuals to grow, take initiative, and make incredible impacts.

Our vision
: To become the global leader in innovative products and services, delivering excellence, quality and affordability for all.

Our mission
: To empower global consumers with access to quality and affordable products through innovative e-commerce solutions, while fueling the success of innovators, brands and manufacturers.

Join us and be part of a passionate team that is redefining the fitness and lifestyle industry

For More Information

• Website:
• LinkedIn:
• Facebook:

I. JOB DECRIPTIONS
Data analysis and reporting

• Monitor and log data quality issues (e.g., missing values, duplicates).
• Update metadata catalogs (e.g., business glossaries, data dictionaries).
• Assist in data lineage documentation (tracking data flow).
• Run data quality dashboards/reports.
• Participate in governance meetings (note-taking, follow-ups).

Ii. Requirements

• Knowledge
• Bachelor's degree in Data Management, Information Systems, or related field.
• Knowledge of data governance terms and principles (data catalog, data quality, data lineage, data stewardship,.).
• Skills
• Data profiling, basic SQL queries, metadata tagging.
• Attention to detail ,verbal and written communication, documentation.
• Collaboration and facilitation skills, willingness to learn, teamwork mindset, multitasking
• Ability to coordinate with internal stakeholders across departments.
• Ability to work independently and proactively.
• Good at using MS Office: Powerpoint, Excel, Doc.
• Experience
• At least 1 year of experience in a relevant role.

III. WHY YOU WILL LOVE JOINING US?

• FOR YOU TO JOIN
• Salary review: annually or on excellent performance.
• Activities: company trips, team-building, and other customized monthly bonding events.
• Working Environment: dynamic, friendly environments with working time flexibility, and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.
• FOR YOU TO GROW
• Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge.
• Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.
• Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.
• FOR YOU TO STAY
• People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.
• Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.
• Career path: Provide you with a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.

And much more, join us and let yourself explore other fantastic things

The Company
RightShip is the world's biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.

We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.

Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling "win-win" for business and the environment.

To find out more visit

What We Offer
We offer a place where you know you are contributing to an organization who are constantly working to ensure ships are safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices.

We offer generous rewards. Our base salary is competitive, we support employee wellbeing and provide our employees with a Healthy Living Allowance and our annual incentive scheme is awesome. We have some great talent who are happy to share their experience and skills to help you on your way and we are committed to professional development to make sure your career keeps growing while you're working with us.

What makes RightShip a great place to work at:
RightShip is an equal opportunity employer, and we champion diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization.

Don't meet every single requirement of this role? Still apply Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At RightShip we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. We want to add team members who not only value RightShip standards and workplace culture, but also bring an aspect of diversity that positively contributes to our work environment. If you are excited about this role, or about our company in general, we would love to hear from you

Position Description
Data Governance Advisor
Permanent Full-Time

Location: Hanoi

The Data Governance Team is directly responsible for improving the data maturity of the organisation through the delivery of Data Governance and Data Quality services at an enterprise level. The value that data can create for RightShip and our customers can only be achieved through a strong data foundation and mature organisational capabilities in managing, processing and utilising this data.

Reporting to the Data Governance Lead, the Data Governance Advisor will play a significant role in supporting RightShip in leveraging data as an asset to ensure data can be used to inform key decisions and deliver valuable outcomes to customers and the wider ecosystem in general.

You will drive the adoption and success of data governance across the organization by advocating for its importance, implementing frameworks, policies, and procedures, and engaging with stakeholders to monitor and track key governance KPIs.

Major Responsibilities
DATA GOVERNANCE

• Provide subject matter expertise in data management and governance
• Own the implementation of data governance tool and support the creation and maintenance of a centralized data catalog to improve data discovery, accessibility, and understanding across the organization.
• Develop and implement data governance policies, procedures, and standards that align with the organization's goals and regulatory requirements.
• Work closely with business units and data stewards to establish data quality metrics and continually assess data for accuracy, consistency, and completeness.
• Collaborate with stakeholders to identify and resolve data quality problems
• Act as a liaison between business units and tech/date teams to ensure alignment of data governance efforts with organizational goals and operational needs.
• Collaborate with data stewards to ensure they are effectively managing the data within their domains. This includes helping them understand their roles and providing the necessary tools and processes to succeed.
• Drive the adoption of emerging technologies, tools, and practices that can enhance data governance, data quality, and overall data maturity within the organization.
• Work closely with legal, compliance, and privacy teams to ensure that data governance practices align with ethical data use and privacy laws, protecting customer data and building trust.
• Risk Management and Compliance: Identify potential risks related to data governance, ensuring proactive mitigation strategies are implemented and that data governance aligns with industry standards and regulatory requirements.
• Data Lineage Tracking: Ensure end-to-end tracking of data lineage to guarantee traceability of data assets, from origin to consumption, providing transparency and trust in data processes.

LEADERSHIP

• Build trust and positive culture within RightShip
• Promote the importance of data governance throughout the organization, ensuring that data management principles are understood and followed.
• Conduct workshops and training sessions to educate employees on data governance policies, roles, and their responsibilities regarding data.
• Ensure a safe and inclusive workplace, which engages its employees
• Drive a customer orientation and service minded approach
• Ensure a safe and inclusive workplace, which engages its employees
• Lead and direct staff to ensure achievement of quality and governance targets

QUALITY AND STANDARDS

• Ensure office compliance with ISO 9001 and 27001 standards and policies
• Support the implementation of global processes and instructions
• Ensure that all procedures and instructions are followed to mitigate any potential risk to RightShip arising from political (e.g. sanctions) or regulatory/ legal compliance requirements on an ongoing basis

Qualifications, Skills & Experience

• Demonstrated experience in the data management and data governance domains (3+ years)
• Solid understanding of data governance practices and principles, business and technology issues related to management of enterprise information assets and approaches related to data protection
• Proficient in data extraction, manipulation and presentation (SQL and MS Office Suite)
• You understand, advocate and can clearly articulate for the importance of data governance for a business
• Excellent written and oral communication skills, with the ability to explain complex concepts in a clear and concise manner.
• Proven ability to engage with and influence a diverse group of stakeholders.

RightShip is an Equal Opportunity Employer and values diversity, enables access and promotes inclusion in our workplace. You must have the right to live and work in this location to apply for this job.

• Monitoring security alerts and logs from various sources (firewalls, IDS/IPS, SIEM).
• Analyzing threat intelligence to identify emerging risks and vulnerabilities.
• Conducting regular vulnerability scans and penetration tests.
• Investigating and responding to security incidents, including containment, eradication, and recovery.
• Developing and maintaining security documentation, policies, and procedures.
• Assisting in the implementation of security controls and technologies.
• Providing security awareness training to employees.
• Staying current with the latest cybersecurity threats, trends, and best practices.
• Collaborating with IT teams to ensure secure system configurations and patch management.

• Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or a related field.
• Minimum of 3 years of experience in information security, cybersecurity analysis, or a similar role.
• Solid understanding of network security, system security, cryptography, and security frameworks (e.g., NIST, ISO 27001).
• Experience with security tools such as SIEM, vulnerability scanners, and endpoint detection and response (EDR) solutions.
• Proficiency in scripting languages (e.g., Python, Bash) is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and reporting skills.
• Relevant security certifications such as CompTIA Security+, CISSP, or CEH are highly preferred.

• Ensure the smooth and efficient operation and maintenance of Information Systems.
• Supervise and direct staff to ensure productivity aligns with Hyatt Design Standards and Criteria, as well as the Hyatt International Finance Operations Manual.
• Maintain all necessary licenses, ensuring they are complete and current.
• Ensure the availability of stationery and consumables required for Information Systems.
• Keep software within the Property Management System updated to the latest release as directed by the Area Director of Information Systems.
• Optimize employee productivity through multi-skilling, multitasking, and flexible scheduling to achieve the financial goals of the business while meeting guest expectations.
• Prioritize improving productivity and prudently managing utility and payroll costs within established guidelines, ensuring optimal deployment and energy efficiency of all equipment.
• Advise hotel management on potential enhancements through existing or new Information Systems and technological advancements.
• Address guest and employee inquiries courteously and efficiently; report complaints or issues when immediate solutions are not available, ensuring timely follow-up.
• Assist in preparing the annual Finance Business Plan, ensuring divisional objectives align with the overall business goals of the hotel and the needs of employees.
• A minimum of three years' experience in a comparable role.
• Experience with pre-opening operations is preferred.
• Demonstrated background in luxury hospitality within both resort and urban city environments.
• Proficient communication skills in both spoken and written English

Summary

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Information Systems Manager is responsible to ensure that all computer systems and networks used within the hotel provide as near as possible uninterrupted service to the hotel operations. Provide technical assistance and advice to hotel management. To ensure that the most is obtained from the hotel's investment in hardware and software. Provide effective training and support. To effectively manage all communication networks that is used internally within the hotel and all gateways to external networks. Assist in the provision of IS related services to hotel guests.

Qualifications

Ideally with a university degree or diploma in Information Systems and/or Computer Programming. Networking experience would be an advantage. Minimum 2 years work experience as Information Systems Manager or Assistant Information Systems Manager in large operation with advanced technology. Good problem solving, administrative and interpersonal skills are a must.

Organization- Park Hyatt Phu Quoc
Summary

• Ensure the smooth and efficient operation and maintenance of Information Systems.
• Supervise and direct staff to ensure productivity aligns with Hyatt Design Standards and Criteria, as well as the Hyatt International Finance Operations Manual.
• Maintain all necessary licenses, ensuring they are complete and current.
• Ensure the availability of stationery and consumables required for Information Systems.
• Keep software within the Property Management System updated to the latest release as directed by the Area Director of Information Systems.
• Optimize employee productivity through multi-skilling, multitasking, and flexible scheduling to achieve the financial goals of the business while meeting guest expectations.
• Prioritize improving productivity and prudently managing utility and payroll costs within established guidelines, ensuring optimal deployment and energy efficiency of all equipment.
• Advise hotel management on potential enhancements through existing or new Information Systems and technological advancements.
• Address guest and employee inquiries courteously and efficiently; report complaints or issues when immediate solutions are not available, ensuring timely follow-up.
• Assist in preparing the annual Finance Business Plan, ensuring divisional objectives align with the overall business goals of the hotel and the needs of employees.

Qualifications

• A minimum of three years' experience in a comparable role.
• Experience with pre-opening operations is preferred.
• Demonstrated background in luxury hospitality within both resort and urban city environments.
• Proficient communication skills in both spoken and written English