71 Information Services jobs in Vietnam
Assistant Manager/ Manager - Information Services (IS)
Posted 2 days ago
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Job Description
Expeditors Ho Chi Minh City is recruiting Assistant Manager/ Manager - Information Services (IS) as below:
Summary Description
To execute regular information services (IS) basic tasks, to keep the system up and running, to ensure adherence to the company's policies and procedures, to display and communicate the Company's culture, to protect the Network, to train branch management on system architecture, data management, retention and reporting, other available IT tools and also to identify, lead and facilitate process improvements through improved efficiencies and quality of existing processes, to reflect in a significant productivity and customer service improvement.
Responsibilities & Duties:
Information Services
+ Manage, coach and develop the IS Team.
+ Have a fundamental understanding of Expeditors Operational Systems, including ETMS (Aborts, FORMS, AIRRTS, CLIENT, INFO, CLONE and Models, PECAN, ALERTS), EIFA, ECMS, AND EDMS
+ Applications Support Helpdesk
+ Basic Branch Technical Support such PC, LAN, Expeditors Software and systems administration and troubleshooting, in addition to global, regional and branch projects implementation.
+ Maintain IS network and infrastructure
+ On call for afterhours IS issues including DAYEND problems.
+ Monitors Systems Backup.
+ Assets Management such as Purchasing, Shipping, Tracking, Maintenance.
+ Responsible for compliance with Expeditors FAST procedures related to IS and Conduct regular branch IS Audits.
+ Closely liaise operations with Regional IS to assist and support with System related issues.
+ Regular communication with Regional IS Manager and District Manager.
+ Offers suggestions and comments to Regional IS Manager for system improvements.
+ Support District disaster recovery efforts as they occur.
+ Assists District Manager with preparation of the department budget.
+ Prepares and executes the tactical business plan for the IS department.
+ Trains branch management on system architecture, data management, retention and reporting, and other available IT tools.
+ Deliver IS training courses within the District.
+ Helps to increase branch productivity by identifying processes that could be improved or automated and by developing an approved solution for them.
+ Setting and modifying internal reports
+ Implements IS related Projects that do not belong to a specific Product
+ Internal and External EDI Support (i.e. AMS with US customs, EDI with third-party customs authorities, EDI with carriers.)
+ Provides technical assistance to clients.
+ Be supportive and actively participate in Sales calls where needed and appropriate.
+ Set up a list of target customers with sales.
+ Attend sales meetings to coordinate the transition of new business/updates on existing business and schedule joint calls.
+ Initiate and follow up independently on IS projects with Clients such as EDI, Expo, barcode scanning into Expeditors Operation Systems, eg. EDMS, ETMS and customer reports.
+ Train Sales people on systems features and benefits.
+ Closely liaise Sales and Account Managers with Regional IS to assist and support Request for Quotation (RFQ) and Request for Information (RFI) related with IS.
+ Build strong relationships with the IS vendors
+ Evaluate IS vendors on a regular basis
+ Identify and develop your No. 2 for succession planning.
+ University graduate with minimum 5 years relevant experience in information technology in an international business environment.
+ PC and network skills
+ Programming skills would be a plus.
+ Effective problem-solving skills and ability to handle multiple tasks/projects at the same time.
+ Effective communication skills, including abilities to listen, comprehend, effectively communicate clearly and concisely in both oral and written to obtain positive results.
+ Ability to conduct briefing and training.
+ Proactive and taking initiatives.
+ Proven leadership attitude and skills.
+ Demonstrated ability to work in a team, including leading and contributing.
+ Ability to articulate a message so that decision makers will buy in to change.
+ Ability to relate to clients, suppliers and employees at all levels of the company.
+ Fluent in English.
Our working conditions
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.
We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.
Behaviours:
Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Package: Expeditors offers excellent benefits
+ Includes base salary, 13th month salary, and attractive bonus. The range will vary depending on the candidate's experience and is negotiable.
+ Annual Leave
+ Health Plan: Medical Package
+ Accident Insurance
+ Social, Health and Unemployment Insurance
+ Mobile phone allowance, company car, Grab account,
+ Training and Personnel Development Program
All your information will be kept confidential according to Company guidelines.
IT Support Specialist - Network Administration
Posted 5 days ago
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System/ Network Administration and Coordinator – French Speaking
Posted today
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Job Description
Bouygues Construction IT Vietnam is a part of Bouygues Construction IT, a trusted partner for the business lines which provides competitiveness of the Bouygues Construction Group and promotes its digital transformation.
Our System/ Network team has responsibilities to to ensure the operation of Bouygues Construction Group's system. By this position, you will perform as technical level 2 monitoring and collaborating with other teams in French and Morocco.
Systems/Network:
- Configure internal systems.
- Diagnose and troubleshoot technical issues.
- Maintain System Integrity.
- Monitor system performance, IT system operations and storage utilization.
- Provides support with escalated helpdesk or level 1 requests.
- Plans ahead for necessary hardware or software upgrades to support system growth.
- Install servers, devices and firewalls.
- Upgrade the network infrastructure.
- Conduct Data backups.
- Ensure the smooth deployment of new applications.
- Provide advices and best practices for IT security.
- Write, edit and revise security procedures.
Coordinator and support for manager of IT Systems team:
- Follow up the direction of manager about the company's strategic, development, and future growth in IT System team.
- Ensure all assigned IT tasks are professionally undertaken and that the IT system remains in good condition and runs perfectly.
- Sensibilized for all IT technical aspects of the company.
- Manage critical incidents, associated to user communication, activities and any appropriate escalations.
- Build services relationship with user center teams and understand the principles and practice of client care.
- Review performance reports, service improvements, service quality and processes.
- Build team capabilities to provides expert advice.
- Manage and coach team members.
- Ensure that team's KPIs are monitored, actions are taken, evaluated accordingly and delegated properly.
JOB REQUIREMENTS
Mandatory :
- 6+ years working experience on related job.
- Strong background on System/Network/Security.
- 3+ years working experience in Microsoft System solution.
- Good knowledge or experience on system security techniques.
- Experience in Cyber Security.
- Advanced French and fluent in English.
Highly desirable :
- Exchange Online.
- DR, load balancing, clustering.
- Hyper-V, Nutanix.
- Citrix.
- SCCM/SCOM.
- MS SQL database server.
- Backup and storage solutions.
OUR BENEFITS
Professional, Open-minded and Creative Environment:
- International, friendly, proactive, supportive workplace.
- Great teamwork with Agile mindset.
- Fostering mutual respect and understanding.
- Strong sharing culture to improve individual development.
Individual Development:
- Extensive training and in-depth knowledge sharing sessions.
- Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization…).
- Individual empowerment.
Special Care for Employee:
- Work from home 2 days/ week.
- Laptop and external monitor for your work.
- 100% salary on probationary period.
- Up to 2-month performance bonus.
- 15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working).
- Annual health check-up and premium health insurance for employee.
- Various attractive teambuilding activities and company trip.
- Sport, personal activity sponsor.
Job Type: Full-time
Pay: 45,000,000₫ - 55,000,000₫ per month
Apprenticeship in IT Support and Network Administration
Posted 8 days ago
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Job Description
Responsibilities:
- Provide remote technical assistance to users, troubleshooting hardware, software, and network issues.
- Assist in the installation, configuration, and maintenance of computer systems and network devices.
- Monitor network performance and security, identifying and resolving potential problems.
- Maintain accurate documentation of IT assets, configurations, and support procedures.
- Participate in training sessions and learning new technologies as required.
- Collaborate with team members on IT projects and initiatives.
- Adhere to company policies and security best practices.
- Support end-users with their IT-related queries via various communication channels (chat, email, video conferencing).
- Assist in managing user accounts and access permissions.
- Contribute to the continuous improvement of IT services.
- A strong desire to learn and develop skills in IT.
- Basic understanding of computer hardware, operating systems (Windows, macOS), and common software applications.
- Familiarity with networking concepts is a plus.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to explain technical issues clearly.
- Ability to work independently and manage time effectively in a remote environment.
- A proactive attitude and a willingness to take initiative.
- Must be legally eligible to work in the specified region or be able to demonstrate a valid work permit.
- High school diploma or equivalent required. Associate's or Bachelor's degree in a related field is advantageous but not mandatory.
- Previous customer service experience is beneficial.
- Enthusiasm for technology and a commitment to professional growth.
Information Technology System Support
Posted today
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Job Description
MÔ TẢ CÔNG VIỆC
Là một IT Support Lead có kinh nghiệm quản lý và vận hành hệ thống hạ tầng CNTT, chịu trách nhiệm lên kế hoạch, xây dựng, duy trì và bảo vệ hệ thống mạng, bảo mật, thiết bị và các công cụ hỗ trợ làm việc, đảm bảo an toàn và hiệu quả cho doanh nghiệp.
1. Helpdesk:
- Xây dựng chiến lược quản lý hệ thống Helpdesk
- Đề xuất và triển khai các công nghệ hỗ trợ kỹ thuật mới
- Lên kế hoạch quy chuẩn cấu hình, thiết bị phù hợp cho từng nhân viên trong công ty.
- Giám sát hiệu suất hệ thống hỗ trợ kỹ thuật
- Quản lý, cấp phát và thu hồi thiết bị (MacBook, iMac, PC, điện thoại, máy in, v.v.).
- Quản lý tài sản IT, đảm bảo thiết bị luôn trong tình trạng tốt và sẵn sàng sử dụng.
2. Infrastructure:
- Đề xuất và triển khai công nghệ tối ưu cho hệ thống và hợp tác với bên dự án
- Quản lý, duy trì và nâng cấp hệ thống IT hạ tầng bao gồm mạng nội bộ, VPN, firewall, server, hệ thống mã hóa dữ liệu và bảo mật.
- Giám sát hiệu suất hệ thống, tối ưu hóa hạ tầng IT đảm bảo tính ổn định và liên tục của dịch vụ.
- Hỗ trợ triển khai và quản lý các công cụ nội bộ như email, phần mềm làm việc nhóm, hệ thống quản lý dữ liệu.
- Làm việc với các đối tác, nhà cung cấp dịch vụ IT để đảm bảo hệ thống luôn hoạt động hiệu quả.
3. Security:
- Giám sát và tối ưu quy trình bảo mật cho công ty
- Tư vấn và đề xuất được các chiến lược quản lý bảo mật của thiết bị, server
- Xây dựng, triển khai và duy trì các chính sách bảo mật, phân quyền truy cập và giám sát hệ thống.
- Triển khai và duy trì hệ thống giám sát, sao lưu dữ liệu và kế hoạch khôi phục thảm họa
- Theo dõi, phân tích và xử lý các mối đe dọa an ninh mạng nhằm ngăn chặn các rủi ro bảo mật.
- Quản lý, giám sát hiệu suất của hệ thống CNTT, đảm bảo tính ổn định và liên tục của dịch vụ.
4. Quản lý đội nhóm:
- Quản lý đội ngũ IT, phân công công việc, đào tạo và nâng cao kỹ năng cho nhân viên IT.
- Phối hợp với các phòng ban để hiểu rõ yêu cầu hệ thống và đưa ra các giải pháp công nghệ phù hợp.
- Xây dựng kế hoạch nâng cấp, bảo trì hệ thống định kỳ và đề xuất các giải pháp tối ưu hóa hạ tầng IT.
YÊU CẦU CÔNG VIỆC
- Có kinh nghiệm sử dụng và quản lý thiết bị Mac (MacBook, iMac) trong môi trường doanh nghiệp.
- Tốt nghiệp Đại học chuyên ngành CNTT, An ninh mạng, Kỹ thuật phần mềm hoặc các ngành liên quan.
- Có ít nhất 5 năm kinh nghiệm trong lĩnh vực IT System Administrator, IT Infrastructure Engineer hoặc Security Engineer
- Kinh nghiệm sâu rộng trong quản lý hệ thống hạ tầng IT, đặc biệt về mạng, VPN, firewall, máy chủ, bảo mật dữ liệu.
- Am hiểu các tiêu chuẩn bảo mật và các phương pháp bảo vệ hệ thống.
- Thành thạo các công nghệ và công cụ IT như Windows Server, Linux, Active Directory, Microsoft 365, Google Workspace, AWS, Azure, GCP, Docker, Kubernetes, SIEM, IDS/IPS, v.v.
- Kỹ năng lãnh đạo, quản lý đội nhóm, có khả năng hướng dẫn và đào tạo nhân viên.
- Kỹ năng giao tiếp, làm việc nhóm và giải quyết vấn đề tốt.
QUYỀN LỢI
- Được cấp trang thiết bị làm việc
- Xét duyệt tăng lương 1 lần/năm
- Thưởng giữa năm và cuối năm.
- Môi trường làm việc thân thiện, không chính trị nội bộ.
- Happy lunch, Happy Hour, tổ chức sinh nhật,.
- Bảo hiểm sức khỏe, Khám sức khỏe tổng quát
- Company Trip, Team Building, CLB (Yoga, Gym, Bắn cung, Cầu lông,.)
- Và nhiều chế độ hấp dẫn khác.
System Support Engineer
Posted today
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Work location: Vientiane, Laos
Job Summary
Lao ASEAN Leasing Public Company, Ltd is public listed and the largest leasing company in Laos. The company provides financing to corporates and individuals to acquire automobiles and heavy equipment. The Company has over 600 employees located in its headquarters in Vientiane and branches in all the major cities in Laos. Compensation and benefits will be competitive and commensurate with the experience and potential of the successful applicant. We are looking for an experienced Systems Engineer responsible for configuring and maintaining the company network, servers and other related systems. Experience in different Operating systems such as Windows. Linux and MacOS is a plus. Working with IP PBX systems such as 3CX and Yeastier is an added advantage.
Responsibilities:
Design, implement, and manage IT systems and infrastructure.
Monitor system performance and ensure the reliability and security of networks and systems.
rovide technical support and guidance to end-users and internal teams.
nstallation/Configuration/managing of Windows and Linux servers.
aintenance of Virtualization products (E.g.: VMware ESXI)
versee Cloud Infrastructure
aintenance of IP PBX systems.
ndertake data network fault investigations in local and wide area environments, using information from multiple sources.
iaising with vendors and keeping relevant stakeholders up to date with developments.
roblem/request Management (Internal/External) Clients.
nalytical with good troubleshooting skills.
eliver IT support in several projects.
Qualifications:
achelor's degree in computer science/engineering.
elevant certification would be an added advantage (CCNA, CCNP, AWS, etc.).
t least 3 years of Managing networks and servers.
xperience with virtualization (e.g. VMware, Hyper-V), cloud platforms (AWS, Azure), and network infrastructure.
amiliarity with scripting and automation tools (PowerShell, Bash, and Python).
nderstanding of patching tools and security vulnerability scanning.
xperience in databases (MySQL) is an added advantage.
xcellent communication and teamwork abilities.
Job Type: Full-time
Junior System Technical Support
Posted today
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POSITION: System Technical Support - HRIS
WHO WE ARE:
Innovature BPO is a Vietnamese company with more than 10 years of experience in providing outsourcing solutions to clients worldwide. Our services support from call center, 24/7 bi-lingual customer care services, digital marketing to bookkeeping and data analytics services. We offer full time remote resources who are able to deliver the standard that meet global manpower requirement and utilize our business analytics, SLA and other performance metrics to help our clients boost productivity. Our mission is to enable clients to become high-performance businesses and create long-term partnership. Our vision is to connect Vietnamese talents to global labor market demands.
WHAT YOU WILL BE DOING:
We are seeking a strong System Technical Support - HRIS who supports implementing and maintaining HRIS, BI solutions, and automations.
This position also supports ad-hoc tasks related to business intelligence such as programming automations, creating reports and dashboards.
• Support HRIS system administration including security access, reporting, business process admin…
• Support troubleshooting HRIS system and user issues (level 1 and 2)
• Support implementing and maintaining BI solutions and automations.
• Support Ad hoc tasks such as execute automations, analyze data and create reports and dashboards.
• Responsible for maintenance, documentation, and enhancements of recurring processes and procedures
WHAT WE ARE LOOKING FOR:
Qualifications
• Bachelor's degree in computer science, Business Analytics, Data Analytics, Business Intelligence, or a related field required.
• Min 1 year experience with managing HR systems – Workday is preferred but experience with other HR systems or ERP (PeopleSoft, SAP, Oracle…) will also be considered.
• Intermediate SQL knowledge is preferred.
• Intermediate Python, C# or other programming languages are preferred.
• Knowledge of data systems and the ability to transform and shape large usable data sets.
Work Behavior
• Ability to lead, plan and manage in an entrepreneurial, team-oriented environment.
• Highly organized with strong project management skills, and drive to meet organizational objectives; ability to manage multiple projects on interrelated timelines.
• Strong written and verbal communication skills
• Demonstrate experience in getting things done in dynamic, entrepreneurial environment.
• Demonstrate a high attention-to-detail in the analysis and reporting of data.
WHAT WE OFFER:
We treat people fairly and with dignity, keeping a healthy perspective about life and work and fostering a positive and enjoyable work environment with appealing benefits as below:
- A competitive monthly salary based on your ability
- 13th month Tet bonus & bi-annual performance bonus
- 12 Annual Leaves + 2 Sick Leaves
- Annual salary review
- Attractive employee awards: Employee of Year, Semi-Annual outstanding employee
- Social insurance and healthcare insurance upon Vietnam Labor Code
- PTI insurance package, and annual health check
- An English-speaking environment
- An open culture that spurs creativity, innovation, and inclusivity
- A variety of training courses for your career development
- Diverse activities to foster relationships, including company trips, year-end party, employees' birthdays
- An open-space office, a cafeteria, and a range of modern equipment
- Other allowances from referrals and special occasions (weddings, seniority, and new-born baby)
WORK LOCATION:
Hybrid at The District Tower, 159C De Tham, Cau Ong Lanh Ward, HCMC
WORKING HOURS:
2PM – 6PM (At Office) and 10PM – 2AM (At home)
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Business Support System Engineer
Posted today
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Headcount thuộc Mobicast - Thành viên Công ty CP Tập đoàn Masan
Chịu trách nhiệm vận hành, đảm bảo tính ổn định và độ chính xác nghiệp vụ của BSS trong mạng
viễn thông ảo; đầu mối kỹ thuật liên hệ với OCS, OSS, CRM, Payment Gateway và các đối tác tích
hợp.
JOB DESCRIPTION
- Giám sát SLA/KPI, điều phối incident (P1/P2), chỉ đạo root cause analysis và triển khai hotfix/rollback khi cần.
- Đảm bảo đồng bộ dữ liệu giữa BSS OCS (balance, package lifecycle, subscription status) và quản lý reconciliation, backup/restore.
- Thiết kế và tối ưu hoá luồng tích hợp (promotion engine, top-up, refunds, eKYC, sale channels) với focus trên reliability và idempotency.
- Dẫn dắt xây dựng/chuẩn hoá runbooks, playbooks incident, change management và automation cho các tác vụ vận hành lặp.
- Hướng dẫn team kỹ thuật, phối hợp vendor, đảm bảo compliance về bảo mật dữ liệu khách hàng.
JOB REQUIREMENTS
- 3+ năm vận hành BSS/OCS hoặc hệ thống backend viễn thông; kinh nghiệm lãnh đạo kỹ thuật.
- Hiểu sâu OCS (online charging), promotion/rule engines và patterns đảm bảo consistency giữa hệ thống (saga/at-least-once với idempotency).
- Thành thạo SQL (MySQL/Postgres), Linux, scripting (Bash/Python), message queue (Kafka/RabbitMQ) và observability (Prometheus/Grafana, ELK/EFK).
- Kinh nghiệm thiết kế DR, reconciliation jobs, CI/CD basics và incident commander role.
- Kỹ năng phân tích, giao tiếp, quyết đoán khi xử lý incident.
Data Management
Posted today
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Job Description
1. Data Management (70%)
- Develop, maintain, and optimize centralized data systems, ensuring data is complete, accurate, and synchronized across multiple sources (Oracle, SAP, Misa, Excel, etc.).
- Collect, clean, standardize, and integrate data into the central database to ensure the highest input quality for reporting and analytics.
- Manage and optimize database systems to improve performance and support corporate-wide data needs.
- Continuously evaluate business processes, practices, and data collection methods to propose improvements that ensure data accuracy, timeliness, and reliability.
2. Data Analysis (30%)
- Analyze operational, financial, and business data across company units to identify issues, risks, and recommend improvement solutions.
- Design automated reports, dashboards, and visualizations in Power BI to support leadership in making timely and effective decisions.
- Present analysis clearly and professionally, providing data-driven insights and strategic recommendations to management.
- Collaborate with departments to gather business requirements and propose suitable data solutions.
- Lead or participate in data analysis projects, ensuring quality and on-time delivery.
What You Need to Succeed in This Role:
1. Bachelor's degree or higher in Finance/Accounting or data-related fields.
2. Minimum 3 years of experience as a Data Analyst in companies or corporations with large-scale databases. Preference for candidates experienced in managing multi-source data (production, business, and financial).
3. Strong knowledge of finance and accounting fundamentals.
4. Tools & Skills:
- Excel: Proficient in Power Query, Power Pivot, and common functions.
- SQL/PostgreSQL: Intermediate level.
- Power BI Desktop: Skilled in Power Query, DAX, and data visualization.
- Python/AI: Experience in applying data analysis processes is a plus (not mandatory).
Why You Will Love Working with Us:
- SALARY & BONUS: You will receive a competitive salary based on your qualifications and experience. Annually, you will also receive a performance-based bonus (up to 1–3 months' salary), seniority allowance, and other incentives.
- BEING A GREAT CULTURE: You will develop in a dynamic working environment that encourages personal growth. Participate in high-impact projects with many opportunities for advancement.
- PROFESSIONAL DEVELOPMENT: Participate in training programs and seminars organized by the company to improve both professional and soft skills.
- COMPREHENSIVE HEALTH: You will receive comprehensive health and social insurance, with enhanced health insurance coverage. In addition, you will also have access to a modern gym and yoga facility.
- OTHER BENEFITS: Nutritious lunches and free coffee pantry for employees. Organizing many events such as company trips, team building, year-end parties, etc
Apply Now: Send your CV to
Data Management
Posted today
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Mô tả công việc:
- Cập nhật đúng thông tin nhân viên theo thông tin cá nhân, SĐTC, báo cáo và vị trí công việc theo đúng nguyên tắc master data nhân sự chuẩn của tập đoàn.Kiểm tra, rà soát và làm sạch dữ liệu.
- Hỗ trợ cung cấp dữ liệu nhân viên theo yêu cầu của khối, ngành, cơ quan ban ngành
- Đồng bộ dữ liệu trên các hệ thống nhân sự liên quan (HCM, Email, Teams)
- Đề xuất số hoá, cải tiến quy trình quản trị dữ liệu.
- Xây dựng các tiêu chuẩn để kiểm tra, đánh giá việc tuân thủ thực hiện quy trình chính sách nhân sự.
- Audit và báo cáo định kỳ. Đề xuất phương án cải tiến vận hành và soạn thảo quy trình chính sách.
- Uỷ quyền, bổ nhiệm: Tổng hợp, kiểm tra,theo dõi, báo cáo cho toàn tập đoàn.
- Cập nhật quy trình chính sách , nội quy, thoả ước, quy chế, QTUX và Quyền truy cập hệ thống, thông tin, RACI của khối Nhân sự và quản lý hệ thống lưu trữ
Yêu cầu công việc
- Tốt nghiệp đại học chuyên ngành luật, quản trị luật hoặc các chuyên ngành liên quan
- Có ít nhất 3 năm kinh nghiệm ở vị trí tương đương
- Có kinh nghiệm tham gia soạn thảo quy trình, chính sách, và audit việc thực hiện
- Có kinh nghiệm tư vấn các vấn đề liên quan đến lao động, xử lý lao động
- Ứng viên có kinh nghiệm làm việc tại các công ty luật là một lợi thế
- Cẩn thận, tỉ mỉ
- Giao tiếp tốt & tinh thần sẵn sàng làm việc