268 IT Agent jobs in Vietnam

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.
Expeditors Ho Chi Minh City is recruiting Agent/Lead Agent - Order Management as below:
+ Ensure smooth and timely shipment process flow
+ Ensure all customers requirements are followed as per the Standard Operations Process (SOP)
+ Ensure accurate and timely data entry into our operating system
+ Monitor shipment reports to ensure total customer satisfaction
Support the Supervisor/Manager in the following areas:
+ Allocating workloads, monitoring workboard to ensure internal KPI's are met e.g. timely data entry
+ Build and maintaining strong relationships with customers
+ Assist the manager and supervisor in timely responding to requests for information and with market competitive pricing matching the scope of service required by the customer.
+ Assist in retention calls and complete customer reviews with your regular customers to document in the company system
+ Monitor invoicing and other company's report where needed.
+ Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
+ Be a guide for the team - mentor agents and ensure that positive attitude is maintained within the team
+ Allocate workloads within team to ensure smooth operations during peak activity or staff absence.
+ Promote productivity tools within the team (e.g. using workboard, invoice processing, expo )
+ Be continuously open and positive to implementing new system changes and enhancements with your team
+ Graduated student from University/ College or equivalent combination of education and experience.
+ Understanding of Ocean/ Order Management shipment handling process is a plus.
+ Pro-active, strong organizational skills.
+ Good computer skills (Excel, Word, PowerPoint).
+ Fluent in English.
+ Willing to put extra hours, as required.
+ Well-organized, innovative, self-motivated.
+ Able to work in the team, under high pressure and tight deadline.
Our working conditions
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.
We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.
Behaviours:
Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Package: Expeditors offers excellent benefits
+ Full time job contract
+ Competitive income
+ Career development and promotion opportunity
+ Professional Training Plan
+ Health insurance program
+ Professional of working environment
+ 14 annual leave days per year
All your information will be kept confidential according to Company guidelines.

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.
Expeditors Ho Chi Minh City is recruiting Agent/ Lead Agent - Inventory Control as below:
Working Place: Working in both Ho Chi Minh Office and Warehouse at Di An, Binh Duong.
The Job:
+ Monitoring inventory levels and replenishing stock as needed for all Distribution Service customer accounts.
+ Developing and implementing inventory control process and practices.
+ Performing physical cycle count of inventory including daily/monthly and annual stock count.
+ Performing regular inventory audits to ensure accuracy.
+ Liaising and negotiating with vendors and customer to ensure the quality of stock purchases.
+ Coordinating the warehouse operation of stock transfers, deliveries, tagging, and processing.
+ Tracking inbound and outbound orders to prevent overstocking and out-of-stock (OOS).
+ Generating reports, supply chain analysis, and inventory management systems.
+ Performing regular stock checks and reporting any issues to the supervisor.
+ Records all transactions & movements in document and database record form
+ Forecasting supply needs based on trends and demand patterns for warehouse solution design purpose
+ Processing and documenting damaged inventory and coordinating repairs or disposal
+ Identifying and resolving discrepancies between inventory records and physical counts
+ Ensuring compliance with relevant laws and regulations related to inventory control
+ Support other product teams in operations tasks when required
Knowledge:
+ Bachelor's degree/ College degree or equivalent qualifications
+ At least 2 years experiences in Warehouse / Contract logistic service provider
Skills & Experience
+ Good English communication
+ Excellence Microsoft office skills
+ Exceptional understanding of inventory management practices such as ABC analysis and cycle counting.
+ Good analytical and logistical thinking abilities.
+ Strong written and verbal communication skills.
+ Exceptional collaboration and negotiation abilities.
+ Excellent time management and organizational skills.
+ Able to work well in team, under high pressure and tight deadline
Our working conditions
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.
We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.
Behaviours:
Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Package: Expeditors offers excellent benefits
+ Includes base salary, 13th month salary, and attractive bonus. The range will vary depending on the candidate's experience and is negotiable.
+ Annual Leave
+ Health Plan: Medical Package
+ Accident Insurance
+ Social, Health and Unemployment Insurance
+ Mobile phone allowance, company car, Grab account,
+ Training and Personnel Development Program
All your information will be kept confidential according to Company guidelines.

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.
Expeditors Ho Chi Minh City is recruiting Agent/ Lead Agent - Distribution Warehouse as below:
Working Place: Warehouse: Di An, Binh Duong.
The Job:
+ Daily process and input of all customer orders and distribution accounts.
+ Check and compare documents. Issue Inbound Receiving Manifests and Delivery Orders to Service providers.
+ Provide daily operational reports that are accurate and timely.
+ Run stock reports to check for product availability.
+ Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.
+ Perform accurate and timely data entry for receiving order allocation, shipping and inventory management.
+ Coordinate special, last minute shipping requests with the Transportation and Operations Departments, expediting any order, as necessary.
+ Trace orders as required and notifies customers of any activity concerning their order.
+ Constantly liaise service providers to get updates relating product handling, delivery and distribution in assigned time frame.
+ Receive and process all relevant reports from service providers.
+ Understand department process flow, and looking for best practices to improve operational efficiency and productivity
+ Maintain excellent working relationships with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and efficient manner.
+ Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
+ Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
+ Support other product teams in operations tasks when required.
Knowledge:
+ University/ College degree or equivalent qualifications
+ Experiences in Warehouse / Contract logistic service provider is an advantage
Skills & Experience
+ Good English communication
+ Good PC knowledge
+ Willing to put in extra hours, as required
+ Well-organized, innovative, self-motivated
+ Able to work well in team, under high pressure and tight deadline
+ Good problem-solving skill.
Our working conditions
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.
We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.
Behaviours:
Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Package: Expeditors offers excellent benefits
+ Includes base salary, 13th month salary, and attractive bonus. The range will vary depending on the candidate's experience and is negotiable.
+ Annual Leave
+ Health Plan: Medical Package
+ Accident Insurance
+ Social, Health and Unemployment Insurance
+ Mobile phone allowance, company car, Grab account,
+ Training and Personnel Development Program
All your information will be kept confidential according to Company guidelines.

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.
Expeditors Ho Chi Minh City is recruiting Agent/ Lead Agent - Customs Brokerage as below:
+ Support team working with customer to prepare & declare customs entry for inbound and outbound customs clearance.
+ Support team doing customs entry filing, physical inspection, customs liquidation at terminal (if request).
+ Fully understand and properly monitor all operational aspects of the Customs Brokerage department. This includes ensuring internal metrics, external KPIs, and operational process standards are met.
+ Set the standard for outstanding customer service and ensure that all client expectations are met according to the KPIs outlined in customer Standard Operating Procedures (SOP).
+ Ensure customer-specific reports are distributed per customer requirements outlined in Standard Operating Procedures (SOP).
+ Innovate and embrace a culture of constant improvement.
+ Review targeted customs entry declarations to ensure a high level of accuracy.
+ Represent the local operation Customs Brokerage team in any dealings with Vietnamese Customs Authorities.
+ Respond to any letters or inquiries from Vietnamese Customs on behalf of the local operation Customs Brokerage team.
+ Assist with new business transitions to ensure proper documentation is completed and procedures are in alignment with Expeditors' Customs Compliance standards.
+ Retain business and/ or develop new opportunities from customer.
+ Supervise create and maintain customer Standard Operating Procedures (SOP).
+ Offer guidance to customers on licensing, classification, valuation, duty minimization and other related topics.
+ Mentor and train Customs Brokerage team members.
+ Effectively communicate changes in Customs Laws, Regulations, and relevant topics to team members.
+ Work with team members to ensure billing accuracy and timeliness.
+ Supervise and assist with related accounting tasks.
+ Ensure customer satisfaction and 100% service commitment.
+ Ensure customs brokerage activity compliant with company policies and standards, Vietnamese Customs laws and regulations and global compliance standards.
+ College or above degree or equivalent qualifications.
+ Certified customs brokerage agent is an advantage.
+ Good PC skills such as MS Word, Excel, etc.
+ Good English skills (listening, reading, writing, speaking), understand cargo - related documents in English.
+ Foreign trade & customs knowledge-based, experience in customs clearance.
+ Customer service skills and interpersonal skills are required.
+ Willing to work overtime, as required.
+ Able to work well in team, under high pressure and tight deadline.
+ Good problem-solving skills.
+ Good communication and time management skills.
+ Be proactive, honest, integrity, mindful and eager to learn new things.
Our working conditions
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.
We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.
Behaviours:
Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Package: Expeditors offers excellent benefits
+ Includes base salary, 13th month salary and attractive bonus. The range will vary depending on the candidate's experience and is negotiable.
+ 14 Annual Leaves per year
+ Health Plan: Medical Package
+ Accident Insurance
+ Social, Health and Unemployment Insurance
+ Company car, company Taxi/Grab account.
+ Training and Personnel Development Program
All your information will be kept confidential according to Company guidelines.

**Additional Information**
**Job Number** 25112821
**Job Category** Reservations
**Location** JW Marriott Hotel & Suites Saigon, Corner Hai Ba Trung Street & Le Duan Boulevard, Hochiminh City, Viet Nam, Viet Nam, 7000 VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Handling; Weight & Balance
Education: Secondary education or equivalent. Valid driver's license preferred
Experience: One (1) year of related work experience,

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

**Our Company**:
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

**Our Philosophy**:
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

**Our Culture**:
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Our client is seeking a dynamic and motivated Real Estate Agent to join their growing team. This role is perfect for an individual passionate about property and driven to help clients find their ideal homes or investment properties. You will be responsible for listing properties, marketing them effectively, showing properties to potential buyers, and negotiating sales agreements. Success in this role requires excellent sales skills, strong market knowledge, and outstanding customer service.

Key responsibilities include identifying potential clients, building relationships, and understanding their real estate needs. You will conduct property research, provide market analysis, and advise clients on pricing and negotiation strategies. The ability to manage your schedule efficiently, work collaboratively with colleagues, and stay updated on real estate trends and regulations is essential. This role offers a competitive commission structure and opportunities for career growth within a supportive environment.

Responsibilities:

• List and sell properties, ensuring compliance with all contracts and regulations.
• Market properties through various channels, including online listings, open houses, and networking.
• Show properties to prospective buyers and provide information on the property and neighborhood.
• Advise clients on market conditions, pricing, and mortgage options.
• Accompany clients to property viewings and provide advice.
• Negotiate the purchase of real property between buyer and seller.
• Prepare necessary paperwork (contracts, deeds, leases, etc.).
• Identify potential clients and build strong relationships.
• Stay updated on market trends, property values, and neighborhood development.
• Collaborate with mortgage brokers, inspectors, appraisers, and other parties involved in a transaction.
• Handle client inquiries and provide excellent customer service throughout the sales process.
• Attend industry events and training to enhance skills and market knowledge.

Qualifications:

• Valid Real Estate Agent license.
• Proven experience as a real estate agent or in a sales-driven role.
• Strong understanding of the local real estate market.
• Excellent negotiation, sales, and communication skills.
• Ability to work independently and manage time effectively.
• Proficiency in real estate software and CRM systems.
• High level of integrity and professionalism.
• Strong networking and client relationship-building skills.
• A commitment to providing exceptional client service.
• Self-motivated with a results-oriented approach.

This position is based in Can Tho, Can Tho, VN .

Our client is seeking a dynamic and experienced Lead Purchasing Agent to manage their procurement activities. This remote role offers a fantastic opportunity to take charge of sourcing strategies, negotiate terms with suppliers, and ensure the efficient acquisition of goods and services. You will play a crucial role in optimizing costs and maintaining the quality and timely delivery of essential materials for our client's operations.

As the Lead Purchasing Agent, you will be responsible for overseeing the entire purchasing process, from identifying supplier needs and conducting market research to evaluating potential vendors and negotiating contracts. Your primary focus will be on securing favorable pricing, payment terms, and delivery schedules while ensuring compliance with company policies and industry standards. You will build and maintain strong relationships with key suppliers, fostering partnerships that support long-term business objectives. This includes managing supplier performance, resolving any issues that may arise, and identifying opportunities for strategic sourcing and cost reduction.

Key responsibilities include developing and implementing efficient purchasing procedures, managing inventory levels, and forecasting demand for various products and services. You will also analyze purchasing data to identify trends, cost-saving opportunities, and potential risks within the supply chain. Collaborating closely with internal departments, such as production, engineering, and finance, will be essential to understand their needs and ensure timely procurement. This remote position demands strong organizational skills, excellent negotiation abilities, and meticulous attention to detail. You must be adept at working independently, managing multiple priorities, and communicating effectively with both internal teams and external vendors.

Qualifications: A Bachelor's degree in Business Administration, Supply Chain Management, Finance, or a related field. A minimum of 6 years of progressive experience in purchasing, procurement, or sourcing. Proven track record in negotiation, supplier management, and cost reduction initiatives. Strong understanding of supply chain principles and practices. Proficiency in procurement software and MS Office Suite, particularly Excel. Excellent analytical, problem-solving, and communication skills. Ability to work autonomously and manage a diverse range of procurement tasks in a remote setting. Certification in supply chain management (e.g., CPSM) is a plus.

This fully remote role allows you to contribute your expertise from anywhere, supporting critical business functions with strategic purchasing solutions.

Our client is seeking motivated and results-oriented Real Estate Agents to join their dynamic team in My Tho, Tien Giang, VN . This role involves assisting clients in buying, selling, and renting properties, providing expert market knowledge, and guiding them through the entire real estate transaction process. You will be responsible for identifying potential buyers and sellers, marketing properties effectively, negotiating offers, and ensuring client satisfaction. Key duties include conducting property viewings, preparing necessary documentation, advising clients on pricing and market trends, and staying up-to-date with local real estate laws and regulations. The ideal candidate possesses strong sales, negotiation, and communication skills, a deep understanding of the local real estate market, and a commitment to ethical practices. A valid real estate license or the willingness to obtain one is required. You should be proactive, client-focused, and able to work independently to achieve sales targets. This is an excellent opportunity for ambitious individuals to build a successful career in real estate within a supportive and reputable agency. Join us to help clients find their dream homes and investment properties.

Key Responsibilities:

• Assist clients in buying, selling, and renting properties.
• Identify and prospect potential clients.
• Market properties through various channels.
• Conduct property showings and open houses.
• Negotiate purchase agreements and leases.
• Advise clients on market conditions and property values.
• Prepare and review real estate contracts and documentation.
• Build and maintain strong client relationships.
• Stay updated on real estate trends and regulations.
• Achieve sales targets and maintain client satisfaction.

Qualifications:

• High school diploma or equivalent; Bachelor's degree preferred.
• Valid Real Estate Agent license or eligibility to obtain one.
• Proven experience in real estate sales or a related sales field.
• Strong knowledge of the local real estate market.
• Excellent sales, negotiation, and communication skills.
• Client-focused attitude and ability to build rapport.
• Proficiency in real estate software and CRM systems.
• Self-motivated, organized, and able to work independently.