8 543 IT Engineer jobs in Vietnam

Senior Computer Vision Engineer

New
94000 Can Tho , Can Tho WhatJobs

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full-time
Our client is seeking an experienced Senior Computer Vision Engineer to contribute to innovative projects in AI and Emerging Technologies in Can Tho, Can Tho, VN. This role will focus on developing and implementing advanced computer vision algorithms and systems that enable machines to 'see' and interpret visual information. You will be responsible for the entire lifecycle of computer vision projects, from data acquisition and preprocessing to model training, evaluation, and deployment. Key responsibilities include designing and optimizing deep learning models for tasks such as object detection, image segmentation, facial recognition, and 3D scene reconstruction. You will leverage cutting-edge AI frameworks and tools to build robust and scalable solutions. Collaboration with other engineers and researchers will be essential to integrate computer vision capabilities into broader AI systems and product roadmaps. The ideal candidate will have a strong background in mathematics, statistics, and programming, with expertise in Python and relevant libraries like TensorFlow or PyTorch. Proven experience in deploying computer vision models in real-world applications is highly desirable. You will also be involved in researching and evaluating new computer vision techniques and contributing to the intellectual property of the company. This position offers a challenging and rewarding environment for individuals passionate about the intersection of AI and visual perception, with opportunities to work on groundbreaking technologies that shape the future. The role is based in **Can Tho, Can Tho, VN**, with a hybrid working arrangement.
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Senior Computer Vision Engineer

53000 Pleiku, Gia Lai WhatJobs

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full-time
Our client is seeking a highly accomplished Senior Computer Vision Engineer to join their innovative AI and Emerging Technologies team. This is a fully remote position, offering the flexibility to work from anywhere while contributing to pioneering projects. The ideal candidate will possess extensive experience in designing, developing, and deploying computer vision algorithms and systems. You will be at the forefront of creating intelligent solutions that interpret and understand visual information, working on applications ranging from advanced image analysis to real-time video processing. Your responsibilities will include developing robust perception systems, optimizing model performance, and collaborating closely with a remote team of researchers and engineers to bring cutting-edge AI applications to life. We are looking for a candidate who is passionate about solving complex visual challenges and has a deep understanding of the latest advancements in deep learning and computer vision techniques. This role provides an exceptional opportunity to make a significant impact in a rapidly evolving field.

Key Responsibilities:
  • Design, implement, and optimize computer vision algorithms and models.
  • Develop and deploy real-time perception systems for various applications.
  • Work with deep learning frameworks (e.g., TensorFlow, PyTorch) for computer vision tasks.
  • Process and analyze large image and video datasets.
  • Collaborate with cross-functional teams to integrate vision systems into larger products.
  • Stay current with the latest research and advancements in computer vision and AI.
  • Conduct rigorous testing and validation of computer vision models.
  • Contribute to the architecture and design of scalable computer vision solutions.
  • Mentor junior engineers and share expertise within the team.
  • Troubleshoot and resolve issues related to computer vision performance and deployment.

Qualifications:
  • Master's or Ph.D. in Computer Science, Electrical Engineering, or a related field with a specialization in Computer Vision or Machine Learning.
  • 5+ years of hands-on experience in developing and deploying computer vision systems.
  • Strong proficiency in C++, Python, and relevant computer vision libraries (e.g., OpenCV).
  • Expertise in deep learning for computer vision, including CNNs, object detection, segmentation, etc.
  • Experience with image processing techniques and algorithms.
  • Familiarity with cloud platforms (AWS, GCP, Azure) for ML deployment is a plus.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and teamwork skills in a remote setting.
  • Ability to work independently and manage project timelines effectively.
  • A portfolio of previous computer vision projects is highly desirable.
This is a fully remote role, allowing you to contribute your expertise to projects conceptually linked to **Pleiku, Gia Lai, VN**, while working from your preferred location.
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Senior Computer Vision Engineer

75000 My Tho, Tien Giang WhatJobs

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Job Description

full-time
Our client, a cutting-edge technology firm at the forefront of AI and computer vision innovation, is looking for a highly skilled Senior Computer Vision Engineer to join their fully remote research and development team. This role is for an individual passionate about creating intelligent systems that can 'see' and interpret the world. You will be responsible for designing, developing, and deploying advanced computer vision algorithms and models for a range of applications, from autonomous systems to advanced imaging analysis. This position offers the unique opportunity to work on challenging projects with state-of-the-art technologies and collaborate with a global team of experts.

Responsibilities:
  • Develop and implement state-of-the-art computer vision algorithms for tasks such as object detection, recognition, tracking, segmentation, and scene understanding.
  • Design and train deep learning models using frameworks like TensorFlow or PyTorch.
  • Process and analyze large image and video datasets.
  • Optimize algorithms for real-time performance on various hardware platforms.
  • Collaborate with software engineers to integrate computer vision models into production systems.
  • Conduct research on new computer vision techniques and technologies.
  • Evaluate and benchmark the performance of computer vision models.
  • Contribute to the design and architecture of computer vision pipelines.
  • Write clean, efficient, and well-documented code.
  • Stay current with the latest advancements in the field of computer vision and machine learning.

Qualifications:
  • Master's or Ph.D. in Computer Science, Electrical Engineering, Computer Vision, or a related field.
  • 5+ years of experience in computer vision development, with a strong portfolio of applied projects.
  • Proficiency in C++ and Python, and experience with computer vision libraries such as OpenCV.
  • Expertise in deep learning frameworks (TensorFlow, PyTorch, Keras).
  • Strong understanding of image processing techniques, 3D vision, and geometric computer vision.
  • Experience with embedded systems and real-time processing is a plus.
  • Familiarity with machine learning concepts and algorithms beyond deep learning.
  • Excellent problem-solving, analytical, and critical thinking skills.
  • Strong communication and collaboration abilities, essential for a remote team environment.
  • Experience with GPU programming (CUDA) and optimization techniques is highly desirable.

This is a fully remote position, offering unparalleled flexibility and the chance to work on groundbreaking projects without geographical limitations. Join our client and be part of a team that's defining the future of visual intelligence.
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Technical Support Engineer

New
36000 Thai Binh , Thai Binh WhatJobs

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Job Description

full-time
Our client is looking for a knowledgeable and customer-focused Technical Support Engineer to provide assistance and resolve technical issues for their clients. This office-based position requires your presence at our **Thai Binh, Thai Binh** location. You will be responsible for diagnosing and resolving hardware and software problems, guiding users through step-by-step solutions, and installing and configuring software and hardware. Key duties include responding to support tickets, providing phone and email support, and documenting technical procedures and troubleshooting steps. You will also be involved in testing new software releases and providing feedback to the development team. The ideal candidate will have a strong technical background, with experience in IT support or a related field. A Bachelor's degree in Computer Science, Information Technology, or a similar discipline is preferred. Excellent problem-solving skills, patience, and strong communication abilities are essential. Proficiency in operating systems (Windows, macOS), common software applications, and basic networking concepts is required. Experience with remote support tools and CRM systems is a plus. We are looking for an individual who is eager to learn, detail-oriented, and committed to delivering exceptional technical support. This role offers an excellent opportunity to grow your technical skills and contribute to client satisfaction.
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Technical Support Engineer

New
900000 Long Xuyen, An Giang WhatJobs

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Job Description

full-time
Our client, a leading provider of SaaS solutions, is seeking a dedicated and customer-focused Technical Support Engineer to join their fully remote customer service team. This role is essential for providing timely and effective technical assistance to our global customer base, resolving issues related to our software products. You will be the first point of contact for technical inquiries, offering expert guidance and ensuring a positive customer experience. As a remote-first company, we offer a flexible work environment and comprehensive support for our team.

Key Responsibilities:
  • Provide first-level technical support to customers via email, chat, and phone.
  • Diagnose and troubleshoot software issues, providing clear and concise solutions.
  • Escalate complex technical problems to senior support staff or development teams when necessary.
  • Document customer interactions, issues, and resolutions accurately in the ticketing system.
  • Create and update knowledge base articles and FAQs to assist customers and internal teams.
  • Assist in testing new software releases and providing feedback.
  • Identify trends in customer issues and report them to the product development team.
  • Ensure customer satisfaction by resolving issues efficiently and professionally.
  • Maintain a high level of product knowledge and technical expertise.
  • Collaborate with team members to share knowledge and best practices.
  • Participate in training sessions to stay updated on product updates and new features.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Minimum of 2 years of experience in technical support or customer service in the IT industry.
  • Strong understanding of operating systems (Windows, macOS, Linux) and common software applications.
  • Familiarity with troubleshooting network connectivity and hardware issues.
  • Excellent written and verbal communication skills.
  • Proficiency in using customer support software and ticketing systems (e.g., Zendesk, ServiceNow).
  • Patience, empathy, and a strong customer-centric approach.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Proactive problem-solver with a keen eye for detail.
  • Ability to work independently and as part of a remote team.
This is a great opportunity to join a growing company and contribute to our commitment to outstanding customer service. Become a key player in our virtual support operations.
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Technical Support Engineer

New
62000 Pleiku, Gia Lai WhatJobs

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Job Description

full-time
Our client is seeking a dedicated and skilled Technical Support Engineer to join their Customer Service & Helpdesk team in Pleiku, Gia Lai, VN . This role is based at our client's office, requiring a strong on-site presence to directly support customers. You will be responsible for providing first-level technical assistance to users, troubleshooting hardware, software, and network issues, and resolving customer inquiries efficiently and professionally. Your primary duties will include diagnosing and repairing common technical problems, guiding users through step-by-step solutions, and documenting all support interactions accurately in the helpdesk system. You will also escalate complex issues to senior support staff or relevant departments when necessary. The ideal candidate will possess excellent communication and interpersonal skills, with a patient and customer-centric approach. A solid understanding of operating systems (Windows, macOS), common software applications, and basic networking concepts is required. Experience with ticketing systems and remote support tools is a plus. You should be adept at explaining technical information in a clear and understandable manner to non-technical users. This role requires strong problem-solving abilities and a commitment to delivering exceptional customer service. The ability to work collaboratively within a team environment and manage time effectively is crucial. We are looking for an individual who is eager to learn, adapt to new technologies, and contribute positively to the customer support experience. Join our team and be the primary point of contact for our valued customers, ensuring their technical needs are met promptly and effectively.
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Technical Support Engineer

100000 An Cu, An Giang WhatJobs

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full-time
We are looking for a skilled and dedicated Technical Support Engineer to join our growing team. This is a fantastic opportunity to provide high-level technical assistance and resolve complex customer issues. The role is fully remote, allowing you to contribute from anywhere. You will be the first point of contact for customers experiencing technical difficulties with our software products, providing timely and effective solutions. Your responsibilities will include troubleshooting hardware and software problems, guiding users through step-by-step solutions, and escalating unresolved issues to appropriate internal teams. You will also be involved in creating and maintaining technical documentation, knowledge base articles, and user guides to empower customers and internal staff. A deep understanding of our product suite and common technical challenges is essential. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to explain technical concepts clearly and patiently to users of varying technical backgrounds. Strong problem-solving abilities, a customer-centric approach, and a passion for technology are paramount. This role requires the ability to work independently, manage time effectively, and contribute to a collaborative team environment, even in a remote setting. If you are a tech-savvy individual with a commitment to exceptional customer service, we encourage you to apply.

Responsibilities:
  • Provide technical support to customers via phone, email, and chat.
  • Troubleshoot and diagnose hardware and software issues.
  • Guide users through step-by-step solutions to resolve technical problems.
  • Escalate complex issues to senior support staff or development teams when necessary.
  • Document all support interactions and resolutions accurately.
  • Create and maintain technical documentation, knowledge base articles, and FAQs.
  • Identify trends in customer issues and provide feedback to product development teams.
  • Assist with the installation, configuration, and maintenance of software applications.
  • Provide remote assistance and screen sharing support to users.
  • Educate customers on product features and best practices.
  • Contribute to improving support processes and customer satisfaction.

    Qualifications:
    • Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field.
    • Minimum of 2 years of experience in technical support or a similar customer-facing IT role.
    • Strong understanding of operating systems (Windows, macOS, Linux).
    • Familiarity with network protocols and troubleshooting.
    • Experience with remote support tools and ticketing systems.
    • Excellent problem-solving and diagnostic skills.
    • Exceptional customer service and communication skills, both written and verbal.
    • Ability to explain technical concepts to non-technical users.
    • Self-motivated and able to work independently in a remote environment.
    • Proactive attitude towards learning new technologies.
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Technical Support Engineer

Hanoi, Hanoi PERSOLKELLY Vietnam

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Job Description

Technical support: Responsible for promptly responding to customer technical problems, coordinating internal and external resources, and providing continuous follow-up and resolution.
- Product promotion: Responsible for providing product introductions to channel customers according to regional sales strategies and helping customers with product selection and configuration.
- Product training: Responsible for implementing customer technical personnel product training and certification and improving customer technical level.
- Demand finishing: Responsible for understanding and sorting out customer demand for products, and feedback to the company's product department for product improvement and optimization.
- Project support: Responsible for analyzing customer project requirements, completing project plan construction, assisting in formulating bidding documents, predicting technical problems in the project implementation process, and providing project technical support.
- Brand promotion: Responsible for carrying out promotion activities in coordination with sales and marketing according to sales strategy, promoting the company's product technical advantages to customers, and enhancing product technical competitiveness
- Reporting structure: Country technical manager (Chinese)

**Job Requirements**:

- Sex: Male
- Age: under 32
- Fluency in English or Chinese - mainly for internal use
- 1-5years Experience in the fields of CCTV, IT, hardware, electronics, etc.
- Be honest, hard-working, withstand the pressure of work
- Personality Requirement
- Truth, high responsible personality

**Job benefits**:

- Salary up to 1000 USD
- Other regimes and welfares under Vietnam’s Labor Law.

**Contact**:

- Phone: +84968686604 (Zalo/ Viber/ Whatsapp)

559315
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Technical Support Engineer

Ho Chi Minh City Công ty TNHH InCorp Việt Nam

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Our client is looking for a **Technical Support Engineer** in Consulting Service Industry. This is a full time on-site role in Ho Chi Minh City, Vietnam.

**Responsibilities**:

- Represent Microsoft and communicate with Microsoft customers.
- Manage relationships with multiple customers, partners and collaborate with business contacts within Microsoft.
- Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues to achieve problem resolution and customer satisfaction.
- Document incidents, report customer suggestions and technical issues to Microsoft
- Respond to voice of customers, utilize Microsoft escalations and meet response, resolution, emciency, productivity and utilization targets required by Microsoft business unit.
- Communicate and collaborate with cross-group peers and Microsoft resources both proactively and reactively in order to identify and leverage the right resources to arrive at solutions to tough and hot problems.
- Produce quality documentation and share with the appropriate team members and tech lead as appropriate.
- Compliance with the service operation processes for execution excellence.
- Adherence to the Microsoft Business Code of Conduct in all customer interactions and interactions with Microsoft, and strict adherence to data privacy guidelines - never putting customer PII at risk.

**Preferred Competencies**:

- Windows Operation System administration and programming. OR
- Active Directory Deployment and AD/Networking Management. OR
- Exchange Online/OnPrem, Outlook or industry similar products and technologies. OR
- SharePoint Online/OnPrem or industry similar products and technologies. OR
- Teams or industry similar products and technologies. OR
- Omce or industry similar products and technologies. OR
- Security, or industry similar products and technologies. OR
- SQL Server or industry similar products and technologies. OR
- Azure, or industry similar products and technologies. OR
- Networking, e.g., TCP/IP, DNS, DHCP and RPC. OR
- Scripting languages, e.g., PowerShell, batch script

**Requirements**:

- Have at least 1-year working experience in customer-facing roles.
- Excellent spoken English is a must.
- Passion in technical support roles.
- Customer-centric mindset.
- Quick adaptability to changes and strong self-study.
- Good understanding of computer systems, mobile devices and other tech products.
- Ability to provide step-by-step technical help, both written and verbal

Loại hình công việc: Toàn thời gian

Lương: 40.000.000₫ - 48.000.000₫ một tháng

Câu hỏi tuyển dụng:

- What is your level of proficiency in English?
- How much is your salary expectation?
- When can you start?
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Remote Technical Support Engineer

07000 My Tho, Tien Giang WhatJobs

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Job Description

full-time
WhatJobs is seeking an exceptional and customer-focused Technical Support Engineer to join our fully remote support team. In this critical role, you will be the frontline support for our clients, diagnosing and resolving technical issues related to our software and hardware products. You will provide exceptional customer service through various channels, including phone, email, and chat, ensuring prompt and effective resolution of user queries. The ideal candidate is technically proficient, possesses outstanding communication skills, and is dedicated to delivering a superior customer experience in a remote setting. If you are passionate about technology and helping others, this is the perfect opportunity for you.

Responsibilities:
  • Provide first-level technical support to customers, troubleshooting hardware, software, and network issues.
  • Respond to customer inquiries and issues via phone, email, and chat in a timely and professional manner.
  • Diagnose complex technical problems, identify root causes, and implement effective solutions.
  • Escalate unresolved issues to appropriate internal teams (e.g., Tier 2 support, engineering) with detailed documentation.
  • Document all customer interactions, technical issues, and resolutions in the CRM system.
  • Create and maintain technical documentation, FAQs, and knowledge base articles.
  • Proactively identify opportunities to improve customer support processes and product usability.
  • Conduct remote troubleshooting sessions and guide users through step-by-step solutions.
  • Gather customer feedback and report common issues or trends to product development teams.

Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related technical field.
  • Minimum of 3 years of experience in technical support or a similar customer-facing IT role.
  • Strong understanding of operating systems (Windows, macOS), networking concepts, and common software applications.
  • Experience with CRM and ticketing systems (e.g., Zendesk, Salesforce Service Cloud).
  • Excellent diagnostic and problem-solving skills.
  • Exceptional communication and interpersonal skills, with the ability to explain technical information clearly to non-technical users.
  • Ability to work independently, manage time effectively, and maintain a high level of productivity in a remote environment.
  • Customer-centric mindset with a passion for providing outstanding service.
This is a fully remote role, offering flexibility in your work location. We are particularly interested in candidates based in or near My Tho, Tien Giang, VN , but the position is open to eligible applicants throughout Vietnam.
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