8 543 IT Engineer jobs in Vietnam
Senior Computer Vision Engineer
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Senior Computer Vision Engineer
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Key Responsibilities:
- Design, implement, and optimize computer vision algorithms and models.
- Develop and deploy real-time perception systems for various applications.
- Work with deep learning frameworks (e.g., TensorFlow, PyTorch) for computer vision tasks.
- Process and analyze large image and video datasets.
- Collaborate with cross-functional teams to integrate vision systems into larger products.
- Stay current with the latest research and advancements in computer vision and AI.
- Conduct rigorous testing and validation of computer vision models.
- Contribute to the architecture and design of scalable computer vision solutions.
- Mentor junior engineers and share expertise within the team.
- Troubleshoot and resolve issues related to computer vision performance and deployment.
Qualifications:
- Master's or Ph.D. in Computer Science, Electrical Engineering, or a related field with a specialization in Computer Vision or Machine Learning.
- 5+ years of hands-on experience in developing and deploying computer vision systems.
- Strong proficiency in C++, Python, and relevant computer vision libraries (e.g., OpenCV).
- Expertise in deep learning for computer vision, including CNNs, object detection, segmentation, etc.
- Experience with image processing techniques and algorithms.
- Familiarity with cloud platforms (AWS, GCP, Azure) for ML deployment is a plus.
- Strong analytical and problem-solving abilities.
- Excellent communication and teamwork skills in a remote setting.
- Ability to work independently and manage project timelines effectively.
- A portfolio of previous computer vision projects is highly desirable.
Senior Computer Vision Engineer
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Responsibilities:
- Develop and implement state-of-the-art computer vision algorithms for tasks such as object detection, recognition, tracking, segmentation, and scene understanding.
- Design and train deep learning models using frameworks like TensorFlow or PyTorch.
- Process and analyze large image and video datasets.
- Optimize algorithms for real-time performance on various hardware platforms.
- Collaborate with software engineers to integrate computer vision models into production systems.
- Conduct research on new computer vision techniques and technologies.
- Evaluate and benchmark the performance of computer vision models.
- Contribute to the design and architecture of computer vision pipelines.
- Write clean, efficient, and well-documented code.
- Stay current with the latest advancements in the field of computer vision and machine learning.
Qualifications:
- Master's or Ph.D. in Computer Science, Electrical Engineering, Computer Vision, or a related field.
- 5+ years of experience in computer vision development, with a strong portfolio of applied projects.
- Proficiency in C++ and Python, and experience with computer vision libraries such as OpenCV.
- Expertise in deep learning frameworks (TensorFlow, PyTorch, Keras).
- Strong understanding of image processing techniques, 3D vision, and geometric computer vision.
- Experience with embedded systems and real-time processing is a plus.
- Familiarity with machine learning concepts and algorithms beyond deep learning.
- Excellent problem-solving, analytical, and critical thinking skills.
- Strong communication and collaboration abilities, essential for a remote team environment.
- Experience with GPU programming (CUDA) and optimization techniques is highly desirable.
This is a fully remote position, offering unparalleled flexibility and the chance to work on groundbreaking projects without geographical limitations. Join our client and be part of a team that's defining the future of visual intelligence.
Technical Support Engineer
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Technical Support Engineer
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Key Responsibilities:
- Provide first-level technical support to customers via email, chat, and phone.
- Diagnose and troubleshoot software issues, providing clear and concise solutions.
- Escalate complex technical problems to senior support staff or development teams when necessary.
- Document customer interactions, issues, and resolutions accurately in the ticketing system.
- Create and update knowledge base articles and FAQs to assist customers and internal teams.
- Assist in testing new software releases and providing feedback.
- Identify trends in customer issues and report them to the product development team.
- Ensure customer satisfaction by resolving issues efficiently and professionally.
- Maintain a high level of product knowledge and technical expertise.
- Collaborate with team members to share knowledge and best practices.
- Participate in training sessions to stay updated on product updates and new features.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 2 years of experience in technical support or customer service in the IT industry.
- Strong understanding of operating systems (Windows, macOS, Linux) and common software applications.
- Familiarity with troubleshooting network connectivity and hardware issues.
- Excellent written and verbal communication skills.
- Proficiency in using customer support software and ticketing systems (e.g., Zendesk, ServiceNow).
- Patience, empathy, and a strong customer-centric approach.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proactive problem-solver with a keen eye for detail.
- Ability to work independently and as part of a remote team.
Technical Support Engineer
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Technical Support Engineer
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Responsibilities:
- Provide technical support to customers via phone, email, and chat.
- Troubleshoot and diagnose hardware and software issues.
- Guide users through step-by-step solutions to resolve technical problems.
- Escalate complex issues to senior support staff or development teams when necessary.
- Document all support interactions and resolutions accurately.
- Create and maintain technical documentation, knowledge base articles, and FAQs.
- Identify trends in customer issues and provide feedback to product development teams.
- Assist with the installation, configuration, and maintenance of software applications.
- Provide remote assistance and screen sharing support to users.
- Educate customers on product features and best practices.
- Contribute to improving support processes and customer satisfaction.
Qualifications:- Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 2 years of experience in technical support or a similar customer-facing IT role.
- Strong understanding of operating systems (Windows, macOS, Linux).
- Familiarity with network protocols and troubleshooting.
- Experience with remote support tools and ticketing systems.
- Excellent problem-solving and diagnostic skills.
- Exceptional customer service and communication skills, both written and verbal.
- Ability to explain technical concepts to non-technical users.
- Self-motivated and able to work independently in a remote environment.
- Proactive attitude towards learning new technologies.
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Technical Support Engineer
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- Product promotion: Responsible for providing product introductions to channel customers according to regional sales strategies and helping customers with product selection and configuration.
- Product training: Responsible for implementing customer technical personnel product training and certification and improving customer technical level.
- Demand finishing: Responsible for understanding and sorting out customer demand for products, and feedback to the company's product department for product improvement and optimization.
- Project support: Responsible for analyzing customer project requirements, completing project plan construction, assisting in formulating bidding documents, predicting technical problems in the project implementation process, and providing project technical support.
- Brand promotion: Responsible for carrying out promotion activities in coordination with sales and marketing according to sales strategy, promoting the company's product technical advantages to customers, and enhancing product technical competitiveness
- Reporting structure: Country technical manager (Chinese)
**Job Requirements**:
- Sex: Male
- Age: under 32
- Fluency in English or Chinese - mainly for internal use
- 1-5years Experience in the fields of CCTV, IT, hardware, electronics, etc.
- Be honest, hard-working, withstand the pressure of work
- Personality Requirement
- Truth, high responsible personality
**Job benefits**:
- Salary up to 1000 USD
- Other regimes and welfares under Vietnam’s Labor Law.
**Contact**:
- Phone: +84968686604 (Zalo/ Viber/ Whatsapp)
559315
Technical Support Engineer
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**Responsibilities**:
- Represent Microsoft and communicate with Microsoft customers.
- Manage relationships with multiple customers, partners and collaborate with business contacts within Microsoft.
- Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues to achieve problem resolution and customer satisfaction.
- Document incidents, report customer suggestions and technical issues to Microsoft
- Respond to voice of customers, utilize Microsoft escalations and meet response, resolution, emciency, productivity and utilization targets required by Microsoft business unit.
- Communicate and collaborate with cross-group peers and Microsoft resources both proactively and reactively in order to identify and leverage the right resources to arrive at solutions to tough and hot problems.
- Produce quality documentation and share with the appropriate team members and tech lead as appropriate.
- Compliance with the service operation processes for execution excellence.
- Adherence to the Microsoft Business Code of Conduct in all customer interactions and interactions with Microsoft, and strict adherence to data privacy guidelines - never putting customer PII at risk.
**Preferred Competencies**:
- Windows Operation System administration and programming. OR
- Active Directory Deployment and AD/Networking Management. OR
- Exchange Online/OnPrem, Outlook or industry similar products and technologies. OR
- SharePoint Online/OnPrem or industry similar products and technologies. OR
- Teams or industry similar products and technologies. OR
- Omce or industry similar products and technologies. OR
- Security, or industry similar products and technologies. OR
- SQL Server or industry similar products and technologies. OR
- Azure, or industry similar products and technologies. OR
- Networking, e.g., TCP/IP, DNS, DHCP and RPC. OR
- Scripting languages, e.g., PowerShell, batch script
**Requirements**:
- Have at least 1-year working experience in customer-facing roles.
- Excellent spoken English is a must.
- Passion in technical support roles.
- Customer-centric mindset.
- Quick adaptability to changes and strong self-study.
- Good understanding of computer systems, mobile devices and other tech products.
- Ability to provide step-by-step technical help, both written and verbal
Loại hình công việc: Toàn thời gian
Lương: 40.000.000₫ - 48.000.000₫ một tháng
Câu hỏi tuyển dụng:
- What is your level of proficiency in English?
- How much is your salary expectation?
- When can you start?
Remote Technical Support Engineer
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Responsibilities:
- Provide first-level technical support to customers, troubleshooting hardware, software, and network issues.
- Respond to customer inquiries and issues via phone, email, and chat in a timely and professional manner.
- Diagnose complex technical problems, identify root causes, and implement effective solutions.
- Escalate unresolved issues to appropriate internal teams (e.g., Tier 2 support, engineering) with detailed documentation.
- Document all customer interactions, technical issues, and resolutions in the CRM system.
- Create and maintain technical documentation, FAQs, and knowledge base articles.
- Proactively identify opportunities to improve customer support processes and product usability.
- Conduct remote troubleshooting sessions and guide users through step-by-step solutions.
- Gather customer feedback and report common issues or trends to product development teams.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related technical field.
- Minimum of 3 years of experience in technical support or a similar customer-facing IT role.
- Strong understanding of operating systems (Windows, macOS), networking concepts, and common software applications.
- Experience with CRM and ticketing systems (e.g., Zendesk, Salesforce Service Cloud).
- Excellent diagnostic and problem-solving skills.
- Exceptional communication and interpersonal skills, with the ability to explain technical information clearly to non-technical users.
- Ability to work independently, manage time effectively, and maintain a high level of productivity in a remote environment.
- Customer-centric mindset with a passion for providing outstanding service.