2 832 IT Lead jobs in Vietnam

Integration Engineer Lead (Technical Lead)

Hanoi, Hanoi Công Ty TNHH Dịch Vụ Công Nghệ Nano Việt Nam

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Job Description

**Mô tả công việc**:
(Mức lương: 24 - 70 triệu VNĐ)
**Here’s your mission**

Responsible for managing the team in charge of connecting customers' systems and data with Nano

**Here’s what you will do day-to-day**
- Help define the integration and dataflow architecture and evaluate vendor web services and API capabilities.
- Receive information and participate in kickoff meetings with partners along with the Sales department
- Discuss integration/connection options with partners' timekeeping and payroll software systems
- Orient partners to choose the optimal integration solution with the company
- Program integration modules or configure RPA to integrate with partner software systems
- Administer and operate integrated modules and operational RPA systems
- Manage the integration team to operate effectively and optimize the integration process with partners and customers

**Chức vụ**: Trưởng Nhóm/Trưởng Phòng

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- **Salary: $1000 - $3000, negotiable and salary** review twice a year
- Can** withdraw salary flexibly** by using Vui App
- Yearly bonus**:Attractive 13th month salary,** performance-based bonus and stock options
- Casual dress code and working time from **9 AM to 6 PM **(Monday to Friday)
- **Supportive and feedback-driven start-up setting**
- Opportunities for **professional training** / sharing on jobs and skill
- Annual personal **health check, PVI Insurance** for employees beside Medical Insurance
- **Gift / cash bonus **in Tet and holidays (Lunar New Year, Children’s Day, Mid-term festival.)
- Annual team building activity, Year End Party, monthly happy hour and birthday party.
- **Sport club** and fund for gym, swimming, yoga.
- Opportunities to work on anything you believe will help our mission
- Chances to work with smart & value-driven colleagues from top tech firms in Vietnam (Uber, ZaloPay, Five9, VinID, Focal Labs,.)

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Have 2-3 years of experience in a similar position (Technical Project Manager, Integration Lead, Software Engineer, Tech Lead.), preferably in the field of HRM Software, Fintech,.
- Have 5-7 years of experience in Software Development
- Graduated from university majoring in information technology or related majors (HUST, PTIT, VNU,.)
- Container-based development (Docker, K8s) experience
- Experience using, designing, and building GraphQL Web Service APIs
- Extensive experience with Spring framework: Spring Boot, Spring Data, Spring Security, Spring Batch
- Good understanding of SOLID principles, common design patterns and best practices
- Strong knowledge of sql (MySQL or Postgresql) and no-sql design/optimization and ORM
- Proficient in Java/ C#
- Proficient in popular databases Postgres, MariaDB, MSSQL,.
- Writing code comprehensive and maintainable
- Experience in educating team members
- Strong sense of ownership
- Experience with Amazon Web Services
- English reading and writing specialized documents
- Able to coordinate well in groups and work independently
- Good communication and leadership skills
- Time management and cross-team working skills

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: C/C++,CNTT - Phần Cứng,CNTT - Phần Mềm,Java,Phần Cứng Máy Tính/Điện Thoại,Quản Lý

Đại Học
2 - 5 năm
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Technical Support Lead

New
42000 Nam Dinh , Nam Dinh WhatJobs

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Job Description

full-time
Our client is seeking a highly skilled and experienced Technical Support Lead to manage their remote customer support operations. In this vital role, you will lead a team of technical support specialists, ensuring the timely and effective resolution of customer inquiries and issues. You will be responsible for setting support standards, developing training programs for the team, and implementing best practices to enhance customer satisfaction. The ideal candidate possesses a strong technical acumen, excellent leadership and communication skills, and a passion for providing exceptional customer service. You should be adept at identifying recurring issues, developing solutions, and collaborating with engineering and product teams to improve the customer experience. This is a fully remote position offering a significant opportunity to shape and lead a critical customer-facing function within our organization.

Responsibilities:
  • Lead and mentor a team of technical support specialists, fostering a positive and productive work environment.
  • Oversee the day-to-day operations of the technical support department.
  • Develop and implement efficient support processes and workflows.
  • Ensure timely and accurate resolution of customer technical issues across multiple channels.
  • Train and onboard new support team members, providing ongoing coaching and performance feedback.
  • Monitor support metrics and KPIs, identifying areas for improvement.
  • Analyze customer feedback and support trends to identify product or service enhancements.
  • Collaborate with engineering and product teams to escalate and resolve complex technical problems.
  • Maintain and update the knowledge base with accurate and relevant support information.
  • Act as a point of escalation for complex customer issues.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Minimum of 5 years of experience in technical support or customer service, with at least 2 years in a leadership or supervisory role.
  • Proven experience managing remote support teams.
  • Strong technical aptitude and ability to troubleshoot software and hardware issues.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Proficiency with helpdesk software and ticketing systems (e.g., Zendesk, ServiceNow).
  • Knowledge of CRM systems is a plus.
  • Ability to effectively manage time and prioritize tasks in a fast-paced environment.
  • Experience in developing training materials and conducting team training.
  • Customer-centric mindset with a commitment to delivering exceptional service.
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Technical Support Lead

91500 Long Xuyen, An Giang WhatJobs

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full-time
Our client is looking for a motivated and experienced Technical Support Lead to manage and enhance their customer service operations in Long Xuyen, An Giang, VN . This role requires a blend of technical expertise, strong leadership qualities, and a passion for providing exceptional customer support. You will be responsible for leading a team of technical support specialists, ensuring timely and effective resolution of customer inquiries and technical issues across various platforms. The ideal candidate will have a solid understanding of IT systems, software troubleshooting, and customer relationship management. Your responsibilities will include developing and implementing support processes, training and mentoring support staff, monitoring key performance indicators (KPIs) to ensure service quality, and escalating complex issues to appropriate departments. You will also play a key role in identifying recurring customer issues and collaborating with product development teams to implement long-term solutions. A Bachelor's degree in Computer Science, Information Technology, or a related field, along with at least 4 years of experience in technical support, with a portion in a leadership or supervisory capacity, is required. Excellent communication, problem-solving, and interpersonal skills are essential for success in this role. Join us and make a tangible difference in our customers' experience.
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Technical Support Lead

31000 Thai Binh , Thai Binh WhatJobs

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full-time
Our client is actively seeking a motivated and experienced Technical Support Lead to manage their remote customer service and helpdesk operations. This position is fully remote, allowing you to lead a team of support specialists from anywhere. You will be responsible for overseeing the daily operations of the helpdesk, ensuring timely and effective resolution of customer technical issues. Your duties will include managing support tickets, troubleshooting complex technical problems, and developing support documentation and knowledge base articles. You will also be responsible for training and mentoring the support team, monitoring performance metrics, and identifying areas for process improvement. This role requires a strong understanding of IT systems, software applications, and troubleshooting methodologies. Excellent customer service skills, leadership qualities, and the ability to communicate technical information clearly to both technical and non-technical audiences are essential. The ideal candidate will have experience in managing a helpdesk or technical support team, preferably in a remote setting. Proficiency with ticketing systems (e.g., Zendesk, Jira Service Management) and remote support tools is required. You should be adept at de-escalating challenging customer situations and ensuring high levels of customer satisfaction. A Bachelor's degree in Information Technology, Computer Science, or a related field, along with at least 5 years of experience in technical support and a minimum of 2 years in a leadership role, is preferred. We are looking for a proactive and organized individual committed to delivering exceptional support experiences.
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Lead Technical Recruiter

700000 An Thanh WhatJobs

Posted 1 day ago

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full-time
Our client, a prominent recruitment consultancy, is seeking a highly skilled Lead Technical Recruiter to strengthen their team. This hybrid role requires an individual with a proven ability to manage end-to-end recruitment processes for technical roles, ensuring the acquisition of top-tier talent for their clients. You will be responsible for developing and executing comprehensive sourcing strategies, utilizing a wide array of tools and networks to identify and engage qualified candidates. This includes direct sourcing, building talent pipelines, and leveraging social media and professional platforms. Key responsibilities involve conducting thorough candidate screenings, assessing technical competencies, and facilitating effective interview processes. You will also play a key role in client relationship management, understanding their specific hiring needs, and providing strategic recruitment advice. Offer negotiation and ensuring a positive candidate experience are also critical aspects of this position. The ideal candidate will possess a Bachelor's degree in Human Resources, Psychology, or a related field, coupled with a minimum of 6 years of progressive experience in technical recruitment, ideally within a fast-paced agency environment. Demonstrated experience in leading recruitment projects or teams is highly preferred. Excellent communication, negotiation, and stakeholder management skills are essential, along with a deep understanding of the technology landscape and in-demand skill sets. Proficiency with Applicant Tracking Systems (ATS) and recruitment technologies is mandatory. This hybrid position requires a dynamic individual who can balance on-site collaboration with remote sourcing and candidate management. You will have the opportunity to shape recruitment strategies, mentor junior recruiters, and contribute significantly to the success of both client companies and candidates. This role offers substantial career growth potential in a collaborative and performance-driven culture.
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Lead Technical Recruiter

40000 Hoang Hoa WhatJobs

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full-time
Our client, a prominent recruitment consultancy, is seeking an experienced and results-driven Lead Technical Recruiter to join their team in Thanh Hoa, Thanh Hoa, VN . This role requires a deep understanding of the technology landscape and a talent for identifying and attracting top engineering and IT professionals. You will be responsible for managing the full recruitment lifecycle for technical roles, from sourcing and screening candidates to negotiating offers and onboarding. Key responsibilities include partnering with clients to understand their specific hiring needs, developing creative sourcing strategies to reach passive candidates, conducting thorough candidate assessments, and building and maintaining a strong talent pipeline. You will also mentor and guide junior recruiters, contribute to process improvement initiatives, and ensure a positive candidate experience. This hybrid role offers the flexibility to work both from our office and remotely, promoting a balanced approach to productivity and collaboration. The ideal candidate will have a Bachelor's degree in Human Resources, Business Administration, or a related field, with a minimum of five years of experience in technical recruitment, preferably within a recruitment agency or high-volume tech hiring environment. Proven experience recruiting for niche IT roles (e.g., software development, data science, cybersecurity) is essential. Excellent communication, negotiation, and interpersonal skills are required. Familiarity with applicant tracking systems (ATS) and recruitment CRM tools is a must. A proactive and client-focused approach is highly valued. Join us in Thanh Hoa, Thanh Hoa, VN to shape the future of tech talent acquisition.
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Lead Technical Recruiter

94000 Can Tho , Can Tho WhatJobs

Posted 1 day ago

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full-time
We are looking for a talented and experienced Lead Technical Recruiter to spearhead our remote recruitment efforts. This role is critical in identifying, attracting, and hiring top-tier engineering and technology talent for our client's diverse projects. As a remote-first recruiter, you will leverage your expertise in sourcing passive candidates through various channels, including LinkedIn Recruiter, GitHub, and niche tech communities. You will manage the entire recruitment lifecycle, from initial candidate contact and screening to interview coordination, offer negotiation, and onboarding. Developing and nurturing a robust talent pipeline for critical technology roles will be a primary focus. This position demands a deep understanding of the technology landscape, including key skills and competencies required for roles in software development, data science, cybersecurity, and cloud computing. You will also play a key role in shaping our employer brand and candidate experience. Responsibilities include: designing and implementing innovative sourcing strategies; conducting thorough technical interviews and assessments; building strong relationships with hiring managers to understand their staffing needs; managing candidate pipelines using an ATS; advising on recruitment best practices and market trends; contributing to diversity and inclusion initiatives in hiring; ensuring a positive and efficient candidate experience throughout the process. The ideal candidate will have a Bachelor's degree in Human Resources, Business Administration, or a related field, with at least 6 years of progressive experience in technical recruitment, with a proven track record of successfully filling complex engineering and IT roles. Exceptional communication, negotiation, and organizational skills are essential. Experience in a remote, fast-paced agency or in-house recruitment setting is highly desirable. This is an unparalleled opportunity to contribute significantly to our client's growth and talent acquisition strategy, working entirely remotely from **Can Tho, Can Tho, VN**.
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Lead Technical Recruiter

60000 Bien Hoa, Dong Nai WhatJobs

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full-time
Our client, a dynamic and growing technology firm, is looking for an experienced Lead Technical Recruiter to oversee talent acquisition strategies in Bien Hoa, Dong Nai, VN . This role is crucial in identifying, attracting, and hiring top-tier technical talent to support our expansion. As the Lead Technical Recruiter, you will manage the full recruitment lifecycle, from sourcing and screening to interviewing and offer negotiation. You will partner closely with hiring managers to understand their needs and develop effective recruitment plans. This hybrid role offers a blend of remote work flexibility and in-office collaboration to foster team synergy and strategic alignment.

Responsibilities:
  • Develop and execute comprehensive recruitment strategies for technical roles.
  • Source candidates through various channels, including job boards, social media, professional networks, and direct outreach.
  • Screen resumes and conduct initial interviews to assess candidate qualifications and cultural fit.
  • Manage candidate pipelines and maintain a high level of candidate experience throughout the hiring process.
  • Collaborate with hiring managers to define job requirements and create compelling job descriptions.
  • Conduct behavioral and technical interviews to evaluate candidate skills and experience.
  • Extend offers of employment and negotiate terms with successful candidates.
  • Build and maintain strong relationships with candidates, hiring managers, and external agencies.
  • Track recruitment metrics and provide regular reports on hiring progress and key performance indicators.
  • Stay abreast of industry trends and best practices in talent acquisition and employer branding.
  • Mentor junior recruiters and contribute to team development.
  • Organize and participate in career fairs and recruitment events, both virtually and in-person.
Qualifications:
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Minimum of 7 years of experience in recruitment, with a strong focus on technical roles.
  • Proven track record of successfully placing candidates in software development, engineering, data science, and other tech-related fields.
  • In-depth knowledge of various sourcing techniques and recruitment platforms (e.g., LinkedIn Recruiter, Applicant Tracking Systems).
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to build rapport and trust with candidates and stakeholders.
  • Strong understanding of employment laws and regulations.
  • Strategic thinker with a data-driven approach to recruitment.
  • Experience in a leadership or mentoring capacity is a plus.
  • Ability to thrive in a fast-paced, dynamic environment.
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Lead Technical Recruiter

900000 Can Tho , Can Tho WhatJobs

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full-time
Our client, a prominent recruitment consultancy specializing in technology placements, is looking for a driven and experienced Lead Technical Recruiter to enhance their talent acquisition services. This role operates on a hybrid model, combining remote work flexibility with necessary on-site collaboration at their **Can Tho, Can Tho, VN** office. You will be responsible for managing the full recruitment lifecycle for technical roles, from sourcing and screening candidates to negotiating offers and onboarding. This includes developing effective sourcing strategies, building talent pipelines, and engaging with passive candidates within the tech industry. The ideal candidate will possess a deep understanding of various technical domains, including software development, data science, cybersecurity, and IT infrastructure. You will also be involved in advising clients on market trends, compensation strategies, and best practices for talent acquisition. This role requires exceptional communication, negotiation, and relationship-building skills, as you will be the primary point of contact for both clients and candidates. You will also mentor and guide junior recruiters, fostering a high-performance team culture. Experience using applicant tracking systems (ATS) and various recruitment tools is essential. Join our client in **Can Tho, Can Tho, VN** and play a vital role in connecting top tech talent with leading companies, shaping career trajectories and driving organizational success.
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Remote Technical Support Lead

60000 Pleiku, Gia Lai WhatJobs

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full-time
Our client is a rapidly growing technology company seeking a highly skilled and motivated Remote Technical Support Lead to manage and enhance their customer support operations. This fully remote role is critical for ensuring our customers receive exceptional technical assistance and a seamless experience with our products and services. You will lead a team of remote technical support specialists, providing guidance, training, and performance management to ensure high-quality service delivery. Your responsibilities will include overseeing the support ticket system, troubleshooting complex technical issues, developing and maintaining knowledge base articles, and identifying recurring customer problems to provide feedback for product improvement. You will also be responsible for analyzing support metrics, generating reports, and implementing strategies to improve response times, resolution rates, and overall customer satisfaction. The ideal candidate will have extensive experience in technical support, with a proven track record of leading and mentoring teams. A deep understanding of IT systems, software applications, and troubleshooting methodologies is essential. Excellent communication skills, both written and verbal, are required to effectively interact with customers and team members. You should be adept at problem-solving, possess strong analytical skills, and have the ability to remain calm and professional under pressure. Experience with CRM software and support ticketing systems is a must. As a fully remote position, you will have the opportunity to work from your preferred location, collaborating with a global team through digital communication tools. This role requires a self-starter with a passion for customer service and a commitment to technical excellence.
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