541 Lead Technician jobs in Vietnam
Field Service Technician Lead
60000 Pleiku, Gia Lai
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We are looking for a highly motivated and experienced Field Service Technician Lead to manage our remote technical support operations. This role is pivotal in ensuring the timely and effective installation, maintenance, and repair of our specialized equipment at client sites. While the role involves site visits as necessary, the coordination and management aspects are primarily remote. You will be responsible for leading a team of field service technicians, providing technical guidance, scheduling service calls, and managing spare parts inventory. The ideal candidate will possess a strong mechanical and electrical aptitude, with extensive experience in troubleshooting complex industrial machinery. Key responsibilities include developing and implementing field service procedures, monitoring technician performance, and ensuring customer satisfaction. You will also be involved in training new technicians and maintaining detailed service records. This position requires excellent communication and organizational skills, as well as the ability to motivate and manage a distributed team. You will act as a primary point of contact for escalated technical issues, working collaboratively with engineering and support teams to find solutions. This is a challenging and rewarding opportunity to lead technical service delivery in a dynamic sector, contributing to client operational success, supported by a flexible remote management structure. We seek a proactive problem-solver with a commitment to providing exceptional customer service and technical expertise. Your leadership will be instrumental in maintaining our reputation for reliable and efficient service.
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Lead Field Service Technician
600000 My Tho, Tien Giang
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Our client is looking for an experienced and highly skilled Lead Field Service Technician to manage and execute a wide range of technical support and maintenance operations. This is a fully remote role, providing you with the flexibility to manage your assignments from your base in Vietnam. You will be responsible for overseeing the installation, maintenance, and repair of complex industrial equipment, ensuring optimal performance and minimal downtime for our diverse clientele. Your duties will include diagnosing and troubleshooting mechanical, electrical, and software issues, developing and implementing preventive maintenance schedules, and conducting on-site assessments and upgrades. You will also be tasked with training and mentoring junior technicians, ensuring adherence to safety protocols and company standards. This role demands exceptional problem-solving capabilities, a thorough understanding of various machinery, and the ability to work independently in challenging environments. The ideal candidate will have a strong background in mechanical engineering, electrical engineering, or a related technical field, with at least 7 years of hands-on experience in field service or maintenance. Proficiency in reading technical schematics, blueprints, and diagnostic software is crucial. You should possess excellent communication and interpersonal skills to effectively liaise with clients and internal teams. A commitment to continuous learning and staying updated with the latest technologies and industry best practices is expected. The ability to manage time effectively, prioritize tasks, and deliver high-quality service under pressure is essential. This is an excellent opportunity to take on a leadership role in a dynamic industry, working remotely while supporting critical infrastructure across various regions. We offer a competitive salary and the chance to be part of a growing, forward-thinking organization. Join us and contribute your expertise to ensure the smooth operation of essential services, wherever you are located in My Tho, Tien Giang, VN .
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Lead Field Service Technician
650000 Nha Trang, Khanh Hoa
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Our client is seeking a highly skilled and experienced Lead Field Service Technician to manage and execute technical installations and maintenance remotely. This role involves providing remote technical support, troubleshooting complex equipment issues, and guiding on-site personnel through intricate repair processes. The ideal candidate will have a deep understanding of mechanical, electrical, and software systems, coupled with exceptional problem-solving abilities and strong leadership skills. You will be responsible for developing maintenance schedules, creating technical documentation and training materials, and ensuring the optimal performance of installed equipment. Responsibilities include diagnosing system failures, guiding field technicians through repair procedures via video and remote access tools, managing spare parts inventory, and documenting all service activities. You will also play a key role in client communication, ensuring satisfaction and building strong working relationships. This position demands a proactive approach to preventative maintenance and a commitment to minimizing downtime for clients. A degree in Electrical Engineering, Mechanical Engineering, or a related technical field, along with a minimum of 7 years of experience in field service or technical support, is required. Proven experience with remote diagnostic tools and a strong understanding of industrial machinery are essential. The ability to lead and mentor a team, manage projects effectively, and adapt to a fully remote operational model is crucial. Join our dedicated team and contribute to the seamless operation of critical infrastructure and equipment, supporting clients nationwide from **Nha Trang, Khanh Hoa, VN**.
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Remote Lead Field Service Technician
940000 Can Tho , Can Tho
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We are seeking an experienced and highly skilled Lead Field Service Technician to join our globally distributed team. This is a fully remote position, requiring you to manage and execute technical service operations from your home office. You will be responsible for diagnosing, troubleshooting, and repairing complex industrial equipment remotely, guiding on-site support staff, and ensuring the highest levels of customer satisfaction. Your expertise will be crucial in maintaining operational efficiency and minimizing downtime for our clients across diverse geographical locations.
Key responsibilities include:
Key responsibilities include:
- Providing advanced remote technical support and diagnostic services for industrial machinery.
- Developing and implementing proactive maintenance strategies and schedules.
- Training and mentoring junior field technicians and on-site personnel.
- Creating detailed technical documentation, service manuals, and troubleshooting guides.
- Collaborating with engineering and product development teams to identify and resolve recurring technical issues.
- Managing inventory of spare parts and ensuring timely delivery to client sites.
- Conducting root cause analysis for equipment failures and recommending corrective actions.
- Ensuring compliance with safety regulations and industry standards during all service operations.
- Managing service contracts and client relationships, acting as the primary technical point of contact.
- Utilizing remote monitoring and diagnostic tools effectively to predict and prevent potential failures.
- Coordinating with local logistics and support teams to ensure efficient service delivery.
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Remote Field Service Technician Lead
44000 Hoang Hoa
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Our client is looking for an experienced and technically adept Remote Field Service Technician Lead to guide a team of technicians in **Thanh Hoa, Thanh Hoa, VN** and surrounding areas, managing operations from a remote command center. This leadership role requires a deep understanding of technical diagnostics, troubleshooting, and customer service within the installation and maintenance sector. You will be responsible for overseeing the scheduling and dispatch of field technicians, ensuring timely and effective resolution of service requests and equipment installations. Your expertise will be crucial in providing remote technical support and guidance to your team, as well as handling escalated customer issues.
Key responsibilities include developing and implementing best practices for field service operations, monitoring team performance, and ensuring adherence to safety protocols and quality standards. You will also manage inventory of spare parts and equipment, coordinate with suppliers, and ensure efficient resource allocation. Training and mentoring junior technicians will be a significant part of your role, fostering a culture of continuous improvement and technical excellence. You will utilize advanced diagnostic tools and remote monitoring systems to support your team's efforts.
The ideal candidate will possess a strong technical background in relevant machinery or systems, coupled with proven leadership and team management experience. Excellent problem-solving abilities, strong communication skills, and a customer-centric approach are essential. Experience with CRM and field service management software is highly desirable. This is an exceptional opportunity to lead a skilled team in a remote capacity, ensuring the seamless operation and maintenance of critical equipment. You will play a vital role in customer satisfaction and operational efficiency, contributing to the success of our client's services.
Key responsibilities include developing and implementing best practices for field service operations, monitoring team performance, and ensuring adherence to safety protocols and quality standards. You will also manage inventory of spare parts and equipment, coordinate with suppliers, and ensure efficient resource allocation. Training and mentoring junior technicians will be a significant part of your role, fostering a culture of continuous improvement and technical excellence. You will utilize advanced diagnostic tools and remote monitoring systems to support your team's efforts.
The ideal candidate will possess a strong technical background in relevant machinery or systems, coupled with proven leadership and team management experience. Excellent problem-solving abilities, strong communication skills, and a customer-centric approach are essential. Experience with CRM and field service management software is highly desirable. This is an exceptional opportunity to lead a skilled team in a remote capacity, ensuring the seamless operation and maintenance of critical equipment. You will play a vital role in customer satisfaction and operational efficiency, contributing to the success of our client's services.
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Remote Lead Field Service Technician
37000 Thai Binh , Thai Binh
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Our client is seeking a highly skilled and experienced Remote Lead Field Service Technician to manage and execute installation, maintenance, and repair operations for specialized equipment. This is a fully remote role, requiring travel to various client sites as needed, but primarily managed from your home office. The successful candidate will possess a strong mechanical and electrical aptitude, excellent diagnostic skills, and the ability to provide exceptional on-site support. You will be responsible for leading service teams, ensuring customer satisfaction, and upholding the highest standards of technical service delivery.
Key Responsibilities:
Key Responsibilities:
- Lead and coordinate field service activities, including installation, troubleshooting, maintenance, and repair of complex machinery and systems.
- Provide expert technical support and guidance to customers on-site and remotely.
- Diagnose and resolve mechanical, electrical, and software issues efficiently and effectively.
- Perform preventative maintenance and upgrades to ensure optimal equipment performance.
- Manage service schedules and dispatch technicians to client locations.
- Maintain detailed records of service calls, repairs, parts used, and time spent using service management software.
- Ensure all work is performed in compliance with safety regulations, company policies, and client requirements.
- Train and mentor junior technicians, sharing knowledge and best practices.
- Collaborate with engineering and product development teams to provide feedback on equipment design and performance.
- Manage inventory of spare parts and tools required for service operations.
- Communicate effectively with clients, providing updates on service status and resolving any concerns.
- Uphold a high standard of customer service and professionalism during all client interactions.
- Associate's degree or equivalent certification in Mechanical Engineering Technology, Electrical Engineering Technology, or a related technical field.
- Minimum of 7 years of experience in field service, installation, maintenance, and repair of industrial equipment.
- Proven leadership experience in managing field service teams.
- Strong mechanical and electrical diagnostic skills.
- Proficiency with diagnostic tools, multimeters, and calibration equipment.
- Excellent problem-solving abilities and attention to detail.
- Ability to interpret technical manuals, schematics, and blueprints.
- Strong communication and interpersonal skills, with the ability to build rapport with clients.
- Willingness to travel extensively to client sites as required.
- Proficiency in using service management software and CRM systems.
- Ability to work independently and manage time effectively in a remote work setting.
- Commitment to safety and quality standards.
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Remote Field Service Technician Lead
53000 Thuy Van
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Our client is seeking a highly skilled and motivated Remote Field Service Technician Lead to manage and support their distributed team of technicians. This is a crucial, fully remote role focused on ensuring the highest standards of installation, maintenance, and repair for specialized equipment. You will be responsible for leading a team of field technicians, providing remote technical guidance, troubleshooting complex issues, and ensuring efficient resolution of service requests. Your duties will include developing and implementing service protocols, monitoring technician performance, and identifying areas for improvement in service delivery. You will also be involved in training new technicians, sharing best practices, and ensuring adherence to safety and quality standards. This role requires a deep understanding of electromechanical systems and diagnostic tools. You will act as a primary escalation point for technical challenges encountered by the field team. The ability to interpret technical manuals, schematics, and diagnostic reports is essential. You will work closely with the engineering and product development teams to provide feedback on equipment performance and suggest design enhancements. This position demands exceptional problem-solving abilities, strong leadership qualities, and excellent communication skills, as you will be interacting with both technicians and clients remotely. A Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field, combined with at least 7 years of experience in field service or technical support, is required. Previous experience in a lead or supervisory role is a significant advantage. Proficiency with remote diagnostic tools and support platforms is a must. This is a remote-first position, offering the flexibility to work from anywhere while contributing to the success of our client's service operations. If you are a seasoned technician with a passion for leadership and a knack for remote problem-solving, we want to hear from you.
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Remote Lead Field Service Technician
32000 Thai Binh , Thai Binh
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Our client is seeking a highly experienced and skilled Lead Field Service Technician to join our fully remote technical support team. In this role, you will be responsible for providing advanced technical assistance and on-site support for our clients' complex machinery and equipment. While the role is remote, it requires extensive travel to client locations as needed for installations, maintenance, troubleshooting, and repairs. You will lead a team of technicians, providing guidance, training, and support to ensure high-quality service delivery. Your expertise will be crucial in diagnosing and resolving intricate technical issues, ensuring maximum uptime for our clients' operations. This position demands a deep understanding of mechanical, electrical, and hydraulic systems, along with proficiency in using diagnostic tools and software. You will also be responsible for documenting service activities, maintaining inventory of spare parts, and contributing to the continuous improvement of our service processes. The ideal candidate possesses strong leadership skills, exceptional problem-solving abilities, and a customer-centric approach. You must be self-motivated, able to work independently, and willing to travel extensively.
Responsibilities:
Responsibilities:
- Provide expert technical support and troubleshooting for complex equipment.
- Lead and mentor a team of field service technicians.
- Perform installations, preventative maintenance, and repairs on-site.
- Diagnose and resolve mechanical, electrical, and software issues.
- Utilize diagnostic tools and equipment effectively.
- Maintain accurate records of all service activities and client interactions.
- Manage spare parts inventory and ensure availability for service needs.
- Develop and deliver technical training to clients and junior staff.
- Ensure adherence to safety protocols and company procedures.
- Contribute to the improvement of service processes and customer satisfaction.
- Associate's or Bachelor's degree in a relevant technical field (e.g., Mechanical Technology, Electrical Engineering).
- Minimum of 7 years of experience in field service, with a focus on industrial equipment.
- Proven experience in a leadership or supervisory role.
- Strong knowledge of mechanical, electrical, and hydraulic systems.
- Proficiency with diagnostic tools, testing equipment, and relevant software.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and customer service skills.
- Ability to travel extensively and work independently.
- Valid driver's license and a clean driving record.
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Remote Lead Field Service Technician
01000 My Tho, Tien Giang
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Our client is actively seeking a highly motivated and experienced Remote Lead Field Service Technician to join their expanding team. This fully remote position requires extensive expertise in the installation, maintenance, and repair of complex industrial equipment. While the role is remote, it requires the ability to travel to client sites as needed for on-site diagnostics and support. You will be responsible for leading a team of field technicians, ensuring the highest levels of customer satisfaction, and contributing to the overall success of our field service operations. Your technical acumen and leadership capabilities will be paramount in this role.
Responsibilities:
Responsibilities:
- Provide remote technical support and guidance to field service technicians.
- Lead and coordinate the activities of a team of field service technicians, including scheduling, task assignment, and performance monitoring.
- Diagnose and troubleshoot complex mechanical, electrical, and software issues with industrial machinery and equipment.
- Perform installations, preventative maintenance, and repairs on client equipment, both remotely and on-site when required.
- Develop and deliver technical training programs for field technicians.
- Ensure adherence to all safety protocols and company policies during service operations.
- Manage spare parts inventory and order necessary components for repairs.
- Maintain accurate and detailed service reports, documenting all work performed and resolutions.
- Liaise with customers to understand their needs and provide effective solutions.
- Contribute to the continuous improvement of service processes and technical documentation.
- High school diploma or equivalent; Associate's or Bachelor's degree in a technical field is a plus.
- Minimum of 6 years of experience as a field service technician, with at least 2 years in a lead or supervisory capacity.
- Proven expertise in troubleshooting and repairing complex machinery, preferably in the **installation and maintenance** sector.
- Strong understanding of electrical, mechanical, and hydraulic systems.
- Excellent diagnostic and problem-solving skills.
- Proficiency in using diagnostic tools and equipment.
- Exceptional communication and customer service skills.
- Ability to work independently and as part of a team in a remote setting.
- Willingness to travel to customer sites as needed.
- Valid driver's license and a clean driving record.
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Lead Sanitation Technician
76000 Long Xuyen, An Giang
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Our client is seeking a diligent and experienced Lead Sanitation Technician to oversee and execute comprehensive sanitation programs for their facilities in Long Xuyen. This vital role ensures the highest standards of cleanliness, hygiene, and safety are maintained throughout the operational environment. You will be responsible for developing, implementing, and supervising sanitation procedures, ensuring compliance with all health and safety regulations. The ideal candidate will possess a strong understanding of cleaning chemicals, equipment, and best practices in industrial sanitation. Key responsibilities include managing a team of sanitation staff, conducting regular inspections, maintaining detailed sanitation records, and training new team members on proper procedures. You will also be involved in inventory management for cleaning supplies and equipment, and troubleshooting any sanitation-related issues. This position requires a hands-on approach, exceptional attention to detail, and strong leadership and communication skills. You will work closely with the operations and quality assurance teams to uphold stringent hygiene standards.
Responsibilities:
Responsibilities:
- Develop, implement, and enforce comprehensive sanitation policies and procedures.
- Supervise and train a team of sanitation technicians, ensuring adherence to safety protocols.
- Conduct regular inspections of all facility areas to ensure compliance with sanitation standards.
- Manage the inventory and usage of cleaning chemicals, equipment, and supplies.
- Perform deep cleaning and sanitization of equipment, production areas, and common spaces.
- Maintain accurate records of all sanitation activities, including cleaning schedules and chemical usage.
- Identify and address any sanitation deficiencies or potential risks promptly.
- Ensure proper handling, storage, and disposal of cleaning chemicals and waste.
- Collaborate with quality assurance to ensure all sanitation processes meet regulatory requirements.
- Operate and maintain various cleaning and sanitizing equipment.
- High school diploma or equivalent; vocational training in sanitation or a related field is a plus.
- Minimum of 5 years of experience in industrial sanitation or janitorial services, with at least 2 years in a supervisory role.
- Thorough knowledge of cleaning chemicals, equipment, and sanitation best practices.
- Understanding of health, safety, and environmental regulations related to sanitation.
- Proven leadership and team management skills.
- Strong attention to detail and organizational abilities.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Physical stamina to perform demanding cleaning tasks.
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