15 Learning And Development jobs in Vietnam

**What you will do**:

- Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors.
- Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers;
- Develops unique training programs to fulfill workers specific needs to maintain or improve job skills;
- Creates and/or acquires training procedure manuals, guides, and course materials;
- Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos;
- Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements;
- Assesses training materials prepared by instructors;
- Evaluates program effectiveness through assessments, surveys, and feedback;
- Maintains knowledge of the latest trends in training and development;
- Prepares and implements training budget; maintains records and reports of expenses;
- Performs other related duties as required.

**What you will need**:

- Bachelor’s degree in Human Resources, Training and Development, or a related field required;
- At least 03 years of training experience required;
- Excellent verbal and written communication skills;
- Strong presentation skills;
- Adept with a variety of multimedia training platforms and methods;
- Ability to evaluate and research training options and alternatives;
- Ability to design and implement effective training and development;
- Extremely proficient with Microsoft Office Suite and related program software.

**Preferred Qualifications**:

- Passionate about Zalo/Zing products;
- Structured thinker;
- Ability to shift priorities quickly, while maintaining a high degree of organization and control;
- Ability to think clearly under pressure;
- Interest in data and technology.

**What you will do**:

- Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors.
- Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers;
- Develops unique training programs to fulfill workers specific needs to maintain or improve job skills;
- Creates and/or acquires training procedure manuals, guides, and course materials;
- Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos;
- Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements;
- Assesses training materials prepared by instructors;
- Evaluates program effectiveness through assessments, surveys, and feedback;
- Maintains knowledge of the latest trends in training and development;
- Prepares and implements training budget; maintains records and reports of expenses;
- Performs other related duties as required.

**What you will need**:

- Bachelor’s degree in Human Resources, Training and Development, or a related field required;
- At least 03 years of training experience required;
- Excellent verbal and written communication skills;
- Strong presentation skills;
- Adept with a variety of multimedia training platforms and methods;
- Ability to evaluate and research training options and alternatives;
- Ability to design and implement effective training and development;
- Extremely proficient with Microsoft Office Suite and related program software.

**Preferred Qualifications**:

- Passionate about Zalo/Zing products;
- Structured thinker;
- Ability to shift priorities quickly, while maintaining a high degree of organization and control;
- Ability to think clearly under pressure;
- Interest in data and technology.

**What you will do**:

- Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors.
- Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers;
- Develops unique training programs to fulfill workers specific needs to maintain or improve job skills;
- Creates and/or acquires training procedure manuals, guides, and course materials;
- Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos;
- Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements;
- Assesses training materials prepared by instructors;
- Evaluates program effectiveness through assessments, surveys, and feedback;
- Maintains knowledge of the latest trends in training and development;
- Prepares and implements training budget; maintains records and reports of expenses;
- Performs other related duties as required.

**What you will need**:

- Bachelor’s degree in Human Resources, Training and Development, or a related field required;
- At least 03 years of training experience required;
- Excellent verbal and written communication skills;
- Strong presentation skills;
- Adept with a variety of multimedia training platforms and methods;
- Ability to evaluate and research training options and alternatives;
- Ability to design and implement effective training and development;
- Extremely proficient with Microsoft Office Suite and related program software.

**Preferred Qualifications**:

- Passionate about Zalo/Zing products;
- Structured thinker;
- Ability to shift priorities quickly, while maintaining a high degree of organization and control;
- Ability to think clearly under pressure;
- Interest in data and technology.

**What you will do**:

- Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors.
- Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers;
- Develops unique training programs to fulfill workers specific needs to maintain or improve job skills;
- Creates and/or acquires training procedure manuals, guides, and course materials;
- Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos;
- Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements;
- Assesses training materials prepared by instructors;
- Evaluates program effectiveness through assessments, surveys, and feedback;
- Maintains knowledge of the latest trends in training and development;
- Prepares and implements training budget; maintains records and reports of expenses;
- Performs other related duties as required.

**What you will need**:

- Bachelor’s degree in Human Resources, Training and Development, or a related field required;
- At least 03 years of training experience required;
- Excellent verbal and written communication skills;
- Strong presentation skills;
- Adept with a variety of multimedia training platforms and methods;
- Ability to evaluate and research training options and alternatives;
- Ability to design and implement effective training and development;
- Extremely proficient with Microsoft Office Suite and related program software.

**Preferred Qualifications**:

- Passionate about Zalo/Zing products;
- Structured thinker;
- Ability to shift priorities quickly, while maintaining a high degree of organization and control;
- Ability to think clearly under pressure;
- Interest in data and technology.

**What you will do**:

- Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors.
- Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers;
- Develops unique training programs to fulfill workers specific needs to maintain or improve job skills;
- Creates and/or acquires training procedure manuals, guides, and course materials;
- Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos;
- Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements;
- Assesses training materials prepared by instructors;
- Evaluates program effectiveness through assessments, surveys, and feedback;
- Maintains knowledge of the latest trends in training and development;
- Prepares and implements training budget; maintains records and reports of expenses;
- Performs other related duties as required.

**What you will need**:

- Bachelor’s degree in Human Resources, Training and Development, or a related field required;
- At least 03 years of training experience required;
- Excellent verbal and written communication skills;
- Strong presentation skills;
- Adept with a variety of multimedia training platforms and methods;
- Ability to evaluate and research training options and alternatives;
- Ability to design and implement effective training and development;
- Extremely proficient with Microsoft Office Suite and related program software.

**Preferred Qualifications**:

- Passionate about Zalo/Zing products;
- Structured thinker;
- Ability to shift priorities quickly, while maintaining a high degree of organization and control;
- Ability to think clearly under pressure;
- Interest in data and technology.

**What you will do**:

- Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors.
- Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers;
- Develops unique training programs to fulfill workers specific needs to maintain or improve job skills;
- Creates and/or acquires training procedure manuals, guides, and course materials;
- Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos;
- Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements;
- Assesses training materials prepared by instructors;
- Evaluates program effectiveness through assessments, surveys, and feedback;
- Maintains knowledge of the latest trends in training and development;
- Prepares and implements training budget; maintains records and reports of expenses;
- Performs other related duties as required.

**What you will need**:

- Bachelor’s degree in Human Resources, Training and Development, or a related field required;
- At least 03 years of training experience required;
- Excellent verbal and written communication skills;
- Strong presentation skills;
- Adept with a variety of multimedia training platforms and methods;
- Ability to evaluate and research training options and alternatives;
- Ability to design and implement effective training and development;
- Extremely proficient with Microsoft Office Suite and related program software.

**Preferred Qualifications**:

- Passionate about Zalo/Zing products;
- Structured thinker;
- Ability to shift priorities quickly, while maintaining a high degree of organization and control;
- Ability to think clearly under pressure;
- Interest in data and technology.

**What you will do**:

- Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors.
- Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers;
- Develops unique training programs to fulfill workers specific needs to maintain or improve job skills;
- Creates and/or acquires training procedure manuals, guides, and course materials;
- Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos;
- Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements;
- Assesses training materials prepared by instructors;
- Evaluates program effectiveness through assessments, surveys, and feedback;
- Maintains knowledge of the latest trends in training and development;
- Prepares and implements training budget; maintains records and reports of expenses;
- Performs other related duties as required.

**What you will need**:

- Bachelor’s degree in Human Resources, Training and Development, or a related field required;
- At least 03 years of training experience required;
- Excellent verbal and written communication skills;
- Strong presentation skills;
- Adept with a variety of multimedia training platforms and methods;
- Ability to evaluate and research training options and alternatives;
- Ability to design and implement effective training and development;
- Extremely proficient with Microsoft Office Suite and related program software.

**Preferred Qualifications**:

- Passionate about Zalo/Zing products;
- Structured thinker;
- Ability to shift priorities quickly, while maintaining a high degree of organization and control;
- Ability to think clearly under pressure;
- Interest in data and technology.

**Job Number** 23138013

**Job Category** Human Resources

**Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.

OR
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

**CORE WORK ACTIVITIES**

**Assisting with Administering Employee Training Programs**
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.

**Assisting with Evaluating Training Programs Effectiveness**
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.

**Assisting with Developing Training Program Plans and Budgets**
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Assists with establishing guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

**Assisting with Managing Training Budgets**
- Assists with the development of the Training budget as required.
- Assists with managing budget in alignment with Human Resources and property financial goals.
- Assists with managing department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

Develop and execute a comprehensive People Development Framework and Learning Strategy, aligning with the organization's goals and needs.
- Create and facilitate L&D programs tailored to different experience levels, including new hires, mid-level, and senior staff across various departments.
- Foster a culture of continuous learning through diverse initiatives, collaborating closely with stakeholders to introduce a range of learning modalities, including coaching, e-learning, and interactive workshops.
- Optimize the use of the E-learning platform to enhance employee development and skill acquisition.
- Lead the Performance Management, Learning Needs Analysis and Employee Satisfaction Survey in collaboration with HR Business Partners (HRBPs) to identify and address specific learning requirements, supporting the organization’s objectives.
- Evaluate the impact of L&D initiatives, ensuring they meet employee growth and organizational development goals.
- Develop and conduct internal training sessions, focusing on both soft skills and technical knowledge.
- Design and implement a structured onboarding program that effectively integrates new hires into the company culture and workflows.
- Manage the L&D budget, ensuring efficient allocation of resources to maximize return on investment.
- Establish and maintain L&D policies and procedures to standardize and streamline learning processes.
- Mentor and guide L&D team members, promoting professional growth and operational excellence.

**Yêu cầu**:

- At least 4 years of experience in L&D, Training, or a related field, demonstrating a track record of successful learning program design and implementation.
- Solid experience in project management and budgeting, with the capability to plan and execute L&D initiatives effectively.
- Familiarity with e-learning technologies and best practices, with hands-on experience in managing Learning Management Systems (LMS).
- Excellent communication and negotiation skills, with a strong capacity to establish and maintain productive relationships with employees and external partners.
- Organizational and strategic planning abilities, with a focus on delivering results that align with business objectives.
- Bachelor’s or Master’s degree in Business, Psychology, Education, or a related field.