13 Medical Case Manager jobs in Vietnam

Our client is seeking a meticulous and organized Clinical Trial Coordinator to support critical research activities in **Buon Ma Thuot, Dak Lak, VN**. This hybrid role offers a blend of on-site engagement for essential patient interaction and facility oversight, coupled with remote work flexibility for administrative tasks and data management. You will play a vital role in the successful execution of clinical trials, ensuring adherence to study protocols, regulatory guidelines, and ethical standards. Responsibilities include recruiting and screening potential trial participants, obtaining informed consent, scheduling participant appointments, and maintaining accurate and comprehensive patient records. You will also manage study documentation, including case report forms (CRFs), source documents, and investigational product accountability. Assisting with site initiation visits, monitoring visits, and close-out visits will be part of your duties, often in collaboration with investigators and study sponsors. Effective communication with participants, clinical staff, and external vendors is crucial. You will be responsible for tracking study timelines, managing data collection, and ensuring data quality. The ability to troubleshoot issues, identify potential risks, and implement corrective actions is essential. A strong understanding of Good Clinical Practice (GCP) guidelines and relevant regulatory requirements is required. You should possess excellent organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. Familiarity with electronic data capture (EDC) systems and clinical trial management systems (CTMS) is a significant advantage. This position requires a proactive approach to problem-solving and a commitment to patient safety and data integrity. Join our dedicated research team and contribute to the advancement of medical science through rigorous and well-coordinated clinical trials.

Our client is a leading research organization committed to advancing healthcare through innovative clinical trials. We are looking for a highly motivated and experienced Senior Clinical Research Coordinator to join our dynamic, fully remote team. In this critical role, you will be responsible for managing and coordinating all aspects of clinical studies, ensuring compliance with protocols, regulatory requirements, and ethical standards. You will work closely with investigators, study participants, and sponsor representatives to facilitate the smooth execution of research projects. Key responsibilities include participant recruitment and screening, conducting informed consent processes, collecting and documenting study data accurately, and managing study-related documentation. You will also be responsible for ensuring the integrity and quality of data, reporting adverse events, and maintaining effective communication channels between all stakeholders. This position requires meticulous attention to detail, exceptional organizational skills, and a strong understanding of clinical trial methodologies and regulatory guidelines. The ideal candidate will possess excellent interpersonal and communication skills, enabling them to build rapport with participants and collaborate effectively with a geographically dispersed team. Proficiency in electronic data capture (EDC) systems and clinical trial management systems (CTMS) is essential. As a remote position, you will need a reliable internet connection and a dedicated workspace. This is an excellent opportunity for a dedicated professional to contribute to cutting-edge medical research and make a significant impact on patient outcomes, all from the convenience of your home office. Continuous professional development and opportunities for growth within a supportive and collaborative environment are provided.

Our client is seeking a compassionate and experienced Senior Case Manager to provide essential support services to individuals and families in Thanh Hoa, Thanh Hoa, VN . This role offers a hybrid work arrangement, allowing for both in-field client interaction and remote administrative and coordination tasks. The successful candidate will be responsible for assessing client needs, developing individualized care plans, connecting clients with appropriate resources and services, and monitoring their progress towards achieving their goals. You will advocate for clients, help them navigate complex systems, and provide ongoing support and counseling. Key responsibilities include maintaining detailed case records, preparing progress reports, coordinating with other service providers (e.g., healthcare professionals, educators, legal aid), and ensuring compliance with agency policies and ethical standards. A strong understanding of social services, mental health, and relevant community resources is essential. The ideal candidate will possess exceptional empathy, strong problem-solving skills, and the ability to build trusting relationships with diverse populations. Excellent organizational and time management skills are required to manage a caseload effectively, balancing client needs with administrative duties. Experience in a supervisory or lead role within a social care setting is highly advantageous. This is a rewarding opportunity to make a significant difference in the lives of vulnerable individuals and contribute to the well-being of the community in Thanh Hoa, Thanh Hoa, VN .
Responsibilities:

• Conduct comprehensive assessments of client needs and develop personalized support plans.
• Provide direct case management services to a caseload of clients.
• Connect clients with community resources, social services, and healthcare providers.
• Advocate on behalf of clients to ensure access to necessary services and benefits.
• Monitor client progress and adjust care plans as needed.
• Maintain accurate and confidential client records and prepare progress reports.
• Collaborate with interdisciplinary teams and external agencies to coordinate care.
• Provide crisis intervention and support when necessary.
• Stay informed about relevant social policies, regulations, and community resources.
• Mentor and guide junior case managers.

Qualifications:

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field. Master's degree preferred.
• Minimum of 4-6 years of experience in case management or social work.
• Demonstrated experience in client assessment, care planning, and resource coordination.
• Strong knowledge of social service systems, mental health, and community resources.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in case management software and standard office applications.
• Ability to manage workload effectively in a hybrid work environment.
• Empathy, patience, and a strong commitment to client advocacy.

Our client is seeking a compassionate and highly organized Clinical Case Manager to join their dedicated remote team, supporting individuals within the community social care sector. This role is crucial in providing holistic support and advocacy for clients, ensuring they receive the necessary care and resources to improve their well-being and quality of life. As a Clinical Case Manager, you will be responsible for conducting comprehensive client assessments, developing personalized care plans, and coordinating services with various healthcare providers, social services agencies, and community resources. You will act as a primary point of contact for clients and their families, offering guidance, support, and assistance in navigating complex systems. This remote position requires excellent communication and interpersonal skills, as you will be interacting with diverse populations and stakeholders via phone, video conferencing, and electronic communication. The ideal candidate will have a Bachelor's or Master's degree in Social Work, Psychology, Nursing, or a related field, coupled with a minimum of 3 years of experience in case management, social work, or healthcare coordination. A strong understanding of mental health, substance abuse, and chronic illness management is essential. You must be adept at client advocacy, crisis intervention, and resource linkage. Proficiency in electronic health record (EHR) systems and case management software is required. This role demands empathy, resilience, and a commitment to ethical practice. The ability to work independently, manage a caseload effectively, and maintain accurate client records is paramount. This is an excellent opportunity for a dedicated professional looking to make a meaningful difference in people's lives while enjoying the flexibility of a fully remote work arrangement. Join a supportive team dedicated to client-centered care.

Key Responsibilities:

• Conduct comprehensive assessments of client needs and strengths.
• Develop and implement individualized care plans in collaboration with clients.
• Coordinate services with healthcare providers, social services, and community agencies.
• Provide ongoing support, counseling, and advocacy for clients.
• Monitor client progress and adjust care plans as needed.
• Maintain accurate and confidential client records and documentation.
• Connect clients with appropriate community resources and services.
• Facilitate communication between clients, families, and service providers.
• Respond to client crises and provide immediate support and intervention.

Qualifications:

• Bachelor's or Master's degree in Social Work, Psychology, Nursing, or a related field.
• Minimum 3 years of experience in case management or social work.
• Experience with specific client populations (e.g., mental health, elderly, disabled).
• Strong knowledge of community resources and social services.
• Excellent assessment, planning, and intervention skills.
• Proficiency in EHR systems and case management software.
• Strong communication, interpersonal, and organizational skills.
• Ability to work independently and manage time effectively.

Our client is seeking compassionate and organized individuals to join their mission as Remote Case Managers. This is a fully remote position focused on providing vital support and guidance to individuals within the community. As a Case Manager, you will be instrumental in connecting clients with essential resources, advocating for their needs, and helping them navigate complex systems to improve their well-being and achieve their goals.

Key Responsibilities:

• Conduct comprehensive assessments of client needs, including social, emotional, and practical support requirements.
• Develop individualized case plans with clients, setting clear goals and action steps for achievement.
• Connect clients with appropriate community resources, services, and support networks (e.g., housing assistance, healthcare, employment services, mental health support).
• Provide ongoing support, counseling, and advocacy for clients throughout their case management journey.
• Monitor client progress towards goals and regularly review and update case plans as needed.
• Maintain accurate and confidential client records in compliance with organizational policies and data protection regulations.
• Collaborate with other professionals and service providers to coordinate client care and ensure seamless transitions.
• Respond promptly and empathetically to client inquiries and concerns via phone, email, or video conferencing.
• Ensure adherence to all ethical guidelines and professional standards of practice.
• Facilitate client access to information and resources they may not be able to obtain independently.
• Assist clients in developing life skills, problem-solving abilities, and self-advocacy strategies.
• Stay informed about available community resources and changes in service provision.
• Document all interactions, progress, and outcomes thoroughly and efficiently.
• Participate in team meetings, case consultations, and professional development activities.
• Uphold the organization's values and commitment to client-centered care.

Qualifications:

• Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or a related field.
• Proven experience in case management, social services, or a similar client-facing role.
• Strong understanding of social service systems, community resources, and support networks.
• Excellent interpersonal, communication, and active listening skills.
• Proficiency in using client management software and digital communication tools.
• Ability to work independently, manage a caseload effectively, and maintain confidentiality.
• Empathy, patience, and a genuine desire to help others.
• Strong organizational and time-management skills.
• Familiarity with relevant local and national support services is an advantage.
• Reliable internet connection and a dedicated home office setup.
• Fluency in Vietnamese and English is required.

Join our client in making a profound difference in the lives of individuals and families through dedicated remote support.

Our client is seeking a compassionate and organized Case Manager to join their community support team, working entirely remotely. This role is dedicated to providing essential support and resources to individuals and families in need, helping them navigate complex social service systems and achieve their personal goals. You will be responsible for assessing client needs, developing personalized service plans, coordinating care, and advocating on behalf of clients to ensure they receive appropriate assistance. This position requires strong interpersonal skills and the ability to build trust and rapport with clients via virtual communication channels.
Key Responsibilities:

• Conduct comprehensive needs assessments for clients seeking support.
• Develop, implement, and monitor individualized service plans tailored to client needs.
• Connect clients with appropriate community resources, such as housing, healthcare, employment, and educational programs.
• Provide ongoing support, guidance, and advocacy for clients throughout their service journey.
• Maintain accurate and confidential client records in accordance with agency policies and legal requirements.
• Collaborate with other service providers, agencies, and professionals to coordinate client care.
• Monitor client progress and make adjustments to service plans as needed.
• Educate clients about available services and their rights.
• Prepare reports on client progress and program outcomes.
• Respond to client inquiries and concerns in a timely and professional manner.

Qualifications:

• Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or a related field.
• Previous experience in case management, social services, or a similar support role.
• Demonstrated understanding of social service systems and community resources.
• Excellent interpersonal, communication, and active listening skills.
• Strong organizational skills with the ability to manage multiple cases and priorities.
• Proficiency in using case management software and standard office applications.
• Ability to empathize with clients and maintain professional boundaries.
• Experience working remotely and utilizing virtual communication tools effectively.
• Commitment to client confidentiality and ethical practice.
• Ability to work independently and as part of a remote team.

This is a meaningful opportunity to make a real difference in people's lives while enjoying the flexibility of a fully remote position. The ideal candidate is dedicated, empathetic, and committed to empowering individuals and communities.
Location: Buon Ma Thuot, Dak Lak, VN (Fully Remote)

Our client is recruiting a Senior Case Manager to support vulnerable individuals and families in Da Nang, Da Nang, VN . This impactful role involves providing comprehensive case management services, including needs assessment, care planning, resource linkage, and advocacy. The Senior Case Manager will work closely with clients to empower them to achieve their personal goals and improve their quality of life. Key responsibilities include conducting in-depth client assessments, developing individualized service plans, connecting clients with essential community resources such as housing, employment, healthcare, and counseling, and monitoring client progress. You will also provide crisis intervention, facilitate support groups, and maintain accurate and confidential client records. A Bachelor's degree in Social Work, Psychology, Counseling, or a related field is required, coupled with at least 4-5 years of direct experience in case management, preferably within a social service agency. Knowledge of local social services and resources is essential. Strong empathy, excellent communication, active listening, and problem-solving skills are paramount. This is a demanding but rewarding, non-remote position requiring a strong commitment to client well-being and community service.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The role requires to strategist across various area of healthcare area from providers, payers, and hospitals network with strong understanding of the trends, opportunities, and challenges.

The incumbent need to vision beyond the quality of PVA HealthCare outsourcing and strategically plan the HealthCare business aligning and leveraging on group business support and directive in implementing client’s strategists to identify and determine creative solution to improve business using business administrative and finance to enhance the overall success or PVA.

**Job Description**:

- To manage the claims submission and payment execution for the central & southern regions with close collaboration and discussion with other regions in strategizing the action plan to manage the healthcare providers.
- To review & revisit the expectation of KPI delivery of service provider and ensure the procurement requirement. Evaluation and submission of detail audit, seeking change is being executed and comply to risk & compliance requirement.
- To contact and connect with vendor and managing vendor correspondence in view of proposal request, proof of concept, preparation of requirement, probing of the effectiveness and prepare an executive summary for selection of vendor.
- To be self-drive in communicate and preparing requirement of project including budgeting the expense proposal, conducting meetings with internal & external stake holders to discuss, strategist and to execute the HealthCare projects.
- To work closely with group strategist on project drive with group collaboration & able to articulate the ideas, suggest the collaborative action, overseeing the implementation and close gaps to enhance the goal achieve as planned.
- To be able to drive the growth of organic business with internal stake holders include product and marketing team through collaboration with HealthCare project in creation of awareness for preventive medicine, promote health activity and provide protection awareness through PVA Healthcare products.
- To be able to set up PVA own preferred providers that work closely with PVA in collaboration on case management, cost containment with gold standard and recognize treatment to all our healthcare client.
- To be able to review, discuss the process, payment mode and account holders & maintenance with possible discount negotiation and package price & executing the signing of new empaneling agreement working together with internal legal team and individual panel hospital.
- To be able review, renew agreement with prior discussion as when the time is right and due. Also to be able to discuss any dispute encountered in the process, observing of fraud and collusion which warrant an instant of termination of service agreement.
- To uplift the scale and support PVA regional manager and hospital ambassador in building relationship with hospital providers in general, and through implementation of project and initiatives’.
- To be able to support the team in conducting the presentation to selected hospital for specific group of client/VIP program on fast service, any additional exception service for selected Healthcare riders.
- To support manager on training, to share the expectation of insurer in dealing agents or leaders, implementation, and communication on watchlist action to high claims agency especially in suspicion of misconduct & fraud is evident.
- To be able to continuously attend / involve with training for personal and career development.

Undertake projects / other work and duties allocated by management as and when required.

Job Requirements

a. Qualification

Degree in HealthCare Management, Business Administrative, Business Management or legal and etc.

b. Experience

Preferably experience in Insurance business and Business Strategic Planning and healthcare Management will be an advantage. Working insurance company or banking at managerial level for at least 5 years.

c. Knowledge, Skills & Attributes

Insurance/Legal/healthcare management and project management,

Possess knowledge on Life Insurance claims processing.

Computer literate and familiar with MS Excel, MS Word & MS PowerPoint. Self-assured and results oriented

Our client is a leading provider of community and social care services and is seeking a compassionate and experienced Senior Case Manager to join their remote team, supporting clients in **Hanoi, Hanoi, VN** and surrounding areas. In this crucial role, you will manage a caseload of vulnerable individuals, primarily elderly clients, ensuring they receive comprehensive and personalized care plans. Your responsibilities will include conducting thorough needs assessments, developing individualized care strategies, and coordinating services with healthcare professionals, social workers, and family members. You will act as a primary point of contact for clients and their families, providing support, advocacy, and guidance throughout their care journey. This fully remote position requires excellent communication and organizational skills, as you will be managing client files, documenting progress, and collaborating with a diverse network of service providers virtually. The ideal candidate will have a strong background in social work, nursing, or a related field, with extensive experience in case management, particularly within elderly care or community services. You will need to demonstrate empathy, patience, and a deep understanding of the challenges faced by the elderly population. Proficiency in case management software and a commitment to maintaining confidentiality are essential. You will also be involved in developing and implementing program improvements to enhance service delivery. Your ability to navigate complex social and healthcare systems and advocate effectively for clients will be key. This is an impactful opportunity to make a tangible difference in the lives of seniors, all within a supportive and flexible remote work environment.