12 991 Oil & Gas jobs in Vietnam

Hồ Chí Minh

Full-time

The Operations and Compliance Manager will lead operational, organizational risk management, managerial and administrative procedures, reporting structures, and operational controls for ZA. The Operations and Compliance Manager will effectively communicate and foster growth among the executive team and all employees. This vital leadership role will drive results, spur growth and increase the overall efficiency of ZA.

• Work closely with the COO and other key executive team members to create, implement and roll out plans for operational processes, internal infrastructures, reporting systems and organization policies, all designed to foster growth, operate smoothly and operate efficiently within ZA;
• Define the organization's objectives to reduce and control operational risks through risk identification, risk assessment, measurement and mitigation to an acceptable level;
• Plan on budgeting, forecasting and resource allocation programs;
• Set challenging and realistic goals for growth, performance and profitability;
• Motivate and encourage employees at all levels as one of the key leaders in ZA, including but not limited to professional staff, management level employees and executive leadership team members;
• Foster a growth-oriented, positive and encouraging environment while keeping employees and management accountable to company policies, procedures and guidelines;
• Create effective measurement tools to gauge the efficiency and effectiveness of internal and external processes.
• Provide accurate and timely reports outlining the operational condition of ZA.

• Bachelor's degree in business or a related field. An MBA from a Top Business School is preferred;
• Three or more years at the Director/ C-level, managing a large organizational business;
• A good team player, responsible, adaptable and positive attitude, and the hardest worker in the organization;
• People, organizational and budgeting-focused mindset helpful;
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists;
• Exceptional executive presence, operational acumen and presentation skills;

Job Title: Operation Manager

Department: Operations & Administration

Reports To: CEO / Founder

Employment Type: Full-time

Location: 843 Hồng Hà, Q. Hoàn Kiếm Hà Nội

Starting salary: 20 million VND/month + growth opportunities; negotiable for exceptional candidates

Join A Good Day Experience, a dynamic startup that manages and operate city wedding, events, and corporate retreats where you'll tackle real operational challenges, work closely with the CEO, and grow into a leadership role. If you love building systems from scratch, solving problems creatively, and making a real impact, this role is for you.

1. Role Purpose

To be the hero of AGDE's operating system — ensuring that the CEO and creative leadership are liberated from operational overwhelm, and that the entire company runs with rhythm, precision, and foresight. The Operation Manager is both strategist and shield: skillful with structure, generous with support, and relentless in protecting the company's operational flow. This role requires a future-forward mindset, where every decision is measured not only by today's efficiency but also by tomorrow's scalability. A resourceful builder of systems and teams, the Operation Manager ensures that AGDE's operations are as elegant and enduring as its experiences.

2. Key Responsibilities

A. Operational System Building

● Design, implement, and continuously improve company-wide processes that save time and create time for leadership and teams.

● Build documentation, reporting, and compliance systems that match current operations without bottlenecks.

● Suggest and apply SOP and workflow improvements for scale and long-term efficiency.

B. CEO & Leadership Enablement

● Act as the operational gatekeeper for the CEO, ensuring priorities are aligned and distractions minimized.

● Translate vision into executable steps for the team, monitoring progress and flagging risks early.

● Guard the CEO's time, ensuring high-leverage focus on business growth, clients, and creative direction.

C. Company Operations Oversight

● Oversee daily operations across departments, ensuring deadlines and deliverables are consistently met.

● Anticipate resource gaps (human, financial, logistical) and resolve them proactively.

● Ensure operational integrity at all costs — treating the company's structure and flow as one's own.

D. People & Culture Support

● Foster a disciplined yet supportive culture of accountability and trust.

● Provide mentorship and guidance to team members on operational discipline.

● Encourage cross-team collaboration while maintaining clarity of ownership.

3. Expected Outcomes (First 6–12 Months)

● CEO freed from at least 50% of daily operational involvement.

● Documented and functional company-wide workflow system in place.

● 100% of project timelines delivered without escalation due to operational delays.

● Quarterly reports providing the CEO with full visibility on people, projects, and risks.

● A trusted reputation with all team members as the "protector of flow" and "translator of vision."

4. Skills & Qualifications

● 5+ years in operations management, project management, or business administration.

● Proven ability to design systems that save time and scale smoothly.

● Strong leadership presence with high emotional intelligence.

● Excellent organizational, analytical, and risk management skills.

● Fluent in both English and Vietnamese (written & spoken).

● Proficiency in operational tools (Google Workspace, Notion, Asana, or equivalent).

● A mindset that blends discipline (the whip) with generosity and reward (the bread).

5. Career Growth Path

● Head of Operations & Governance - owning all systems that protect AGDE's IP, licensing, and multi-division operations.

● Chief Operating Officer (COO) - shaping AGDE's long-term strategic direction alongside the CEO, ensuring sustainable growth and operational excellence as the company scales internationally.

Global People Operations Manager / People Specialist, Vietnam

Based in Ho Chi Minh City, full-time

About our company

Transforma Travel Group is a leading youth travel company. Transforma's family of brands create culturally enriching, off-the-beaten-track, and educational adventures for travellers and students alike. Across both our brands, our mission is the same: to expand minds through transformative travel experiences. The Dragon Trip is a leading tour provider for affordable adventure tours across the Americas & Asia; The Learning Adventure is a leading educational tour provider for school and university students, operating educational trips across the globe.

Transforma Travel Group has offices in Vietnam, China, South Korea, Portugal, UK, Australia; and remote teams spread across the world, including in Japan, UAE, Panama and EU. We currently have 120 employees and are expecting further growth in the coming years.

About the role

As a Global People Operations Manager, you will lead and manage global people operations,
ensuring smooth, compliant and scalable people processes across all our regions. This role owns the employee lifecycle from an operational perspective, driving efficiency, accuracy, and consistency in systems and policies while enabling a positive employee experience worldwide. This role also includes providing specialist knowledge of employment laws and regulations in Vietnam.

You will report to the Head of People & Culture and be part of a global People & Culture team, composed of a Senior Talent & Development Officer, a Global People Partner, and a part-time People Operations Officer, China. This role manages the Senior People Operations Officer and a People Operations Officer.

You will be responsible for:

• People operations:
  Overseeing core HR operations globally, including contracts, payroll, benefits administration, and employee records
• Policies:
  Developing and implementing scalable global people policies and processes that balance compliance with employee experience
• Compliance:
  Ensuring compliance with employment laws, tax regulations, and labour requirements across all geographies, partnering with our people specialists or service providers as needed
• Operational excellence:
  Partnering with the team to integrate operational excellence into hiring, onboarding, performance, and engagement programs
• HRIS
  : Rolling out, owning and maintaining our soon-to-be-introduced international HRIS to ensure accurate data, streamlined workflows and strong reporting capabilities
• Data, reporting & analytics:
  Delivering accurate people data and insights to inform strategic decisions and monitoring key people metrics
• Projects:
  Driving global people operations projects, such as HRIS implementation and policy harmonisation
• Continuous improvement:
  Identifying opportunities to improve efficiency, automation, and data accuracy in operational workflow and employee experience
• Best practices:
  Staying up to date on global trends, legislation, and best practices and providing expert advice to Head of People & Culture
• People Specialist, Vietnam:
  Providing specialist knowledge on Vietnam labour laws and regulations and handling any local labour and staff matters in alignment with company policy and local laws

We are looking for someone who brings:

• Excellent organisational, analytical and problem-solving skills
  and a strong sense for developing systems and processes
• An
  organised and proactive
  work ethic, with the ability to prioritise effectively, shift priorities as needed, and juggle multiple projects and demands at once
• A
  service-oriented mindset
  , with the ability to balance operational excellence with stakeholder experience and management
• Exceptional communication
  skills, both written and verbal, with an ability to adapt to different mediums and audiences
• Strong
  relationship-building skills
  with employees, leaders and institutional stakeholders at all levels and across geographies and cultures
• An understanding of the
  value of people & culture
  in the success of an organisation and passion for the travel and education industries

To succeed in this role, you will likely have:

• A few years of international or regional
  people operations experience
  under your belt, including payroll, contracts, policies and compliance
• Strong
  knowledge of Vietnam labour laws and regulations
  , ideally also in other regions
• Experience with
  HRIS systems and people data analytics
• Experience working for an
  international organisation
  , ideally an SME or startup
• Fluency in English and Vietnamese

If you don't meet all the above criteria but feel aligned with the role and its responsibilities, we still encourage you to apply

About our working culture

What you can expect from us:

• Support:
  We're committed to your professional growth and will invest time to ensure you succeed in the role.
• Opportunity:
  We're a growing company with room to take on more responsibility and shape your career
  .
• Culture:
  You'll join a fun, passionate, and globally minded team who care about what we do.
• Compensation:
  Ranging from 30,000,000 VND to 40,000,000 VND, depending on experience.

• A key player in Apparel Global Sourcing in driving Sourcing's vision to be the Most Agile, Most Competitive, Most Digitalized & Cleanest Supply Base in the industry.
• Lead the overall Apparel business of the Operation Centers/designated factories or factory groups and manage the relationships between adidas Group and Tier1 ensuring that adidas Sourcing objectives are met.

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need.

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.

– CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU –

BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.

JOB TITLE:

Senior Manager, Sourcing Operations Apparels (OA1)

BRAND:

LOCATION:

Ho Chi Minh City

TEAM:

Supply Chain & Sourcing

STATE:

65

COUNTRY/REGION:

VN

CONTRACT TYPE:

Full time

NUMBER:

DATE:

Sep 11, 2025

Hạn nộp: 30/11/2025 Mức lương: triệu

Nộp hồ sơ ứng tuyển

THÔNG TIN CƠ BẢN

Số lượng

1

Nơi làm việc

Quận Hoàn Kiếm - Hà Nội

Giờ làm việc

Khác

Loại hình

Khách sạn/ Khu căn hộ Nhà hàng/ Bar/ Pub Khác

Ngành nghề

Quản lý, điều hành

Vị trí

Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng

Cập nhật

06/10/ :38

MÔ TẢ CÔNG VIỆC

Mô tả vai trò:

Chúng tôi đang tìm kiếm một Quản lý Vận hành chuyên nghiệp, tận tâm với khách hàng để dẫn dắt hoạt động hàng ngày tại chi nhánh Hà Nội (barbershop, quầy bar và bán lẻ). Bạn sẽ đảm bảo các tiêu chuẩn dịch vụ luôn ở mức cao, duy trì kết quả kinh doanh tích cực, phối hợp liên phòng ban trơn tru và mang lại hành trình khách hàng đáng nhớ. Thành công được đo bằng sự hài lòng hàng đầu của khách, hiệu suất mạnh mẽ của đội ngũ và sự tăng trưởng bền vững trong phạm vi ngân sách.

Nhiệm vụ chính:

1. Vận hành & Dịch vụ

• Giám sát hoạt động hằng ngày tại barbershop, quầy bar và cửa hàng bán lẻ.
• Triển khai và duy trì SOP, tiêu chuẩn dịch vụ và toàn bộ hành trình khách hàng.
• Giải quyết vấn đề của khách nhanh chóng, chuyên nghiệp; quản lý kênh phản hồi/đánh giá và xử lý khiếu nại.

• Theo dõi và cải thiện các chỉ số then chốt (sự hài lòng khách hàng, đánh giá, thời gian chờ, tái đặt lịch).

• Lãnh đạo con người

• Tham gia quá trình tuyển dụng, đào tạo hội nhập, sắp xếp lịch làm và phát triển đội ngũ.

• Đào tạo về dịch vụ, upsell, vệ sinh & an toàn, và kiến thức sản phẩm.

• Đặt mục tiêu rõ ràng (KPI dashboard), đánh giá định kỳ, huấn luyện hiệu suất và xử lý xung đột kịp thời.

• Hiệu suất F&B, Bán lẻ

• Quản lý chất lượng F&B, trưng bày, vệ sinh, tuân thủ giấy phép; kiểm soát COGS và hao hụt.

• Giám sát danh mục sản phẩm bán lẻ, trưng bày, độ chính xác tồn kho và giảm thất thoát.

• Lên kế hoạch khuyến mãi với Marketing, đảm bảo thực hiện sự kiện, kích hoạt VIP/đối tác.

• Lập kế hoạch kinh doanh, Ngân sách & Báo cáo

• Xây dựng và quản lý ngân sách chi nhánh; theo dõi doanh thu, chi phí nhân sự, COGS và chi phí vận hành.

• Phân tích cơ cấu doanh thu, năng suất và chi phí; đề xuất hành động nâng cao lợi nhuận và giá trị khách hàng.
• Chuẩn bị báo cáo/plan hàng tuần & hàng tháng cho cấp quản lý.

• Cải tiến quy trình để phòng ngừa vấn đề (suy giảm lợi nhuận, xung đột nhân sự, cạnh tranh).

• Tuân thủ, Cơ sở vật chất & Nhà cung cấp

• Đảm bảo tuân thủ về an toàn sức khỏe, vệ sinh, phòng cháy chữa cháy và giấy phép rượu.

• Giám sát bảo trì và vệ sinh cơ sở; phối hợp với chủ nhà và nhà thầu.
• Quản lý quan hệ nhà cung cấp và hợp đồng dịch vụ để đảm bảo chất lượng & hiệu quả chi phí.

QUYỀN LỢI ĐƯỢC HƯỞNG

Quyền lợi:

• Mức lương cơ bản: 20–25 triệu VND + Phí phục vụ + Chia sẻ doanh thu + Hoa hồng + KPI Bonus
• Thưởng tháng 13.
• 20 ngày nghỉ phép/năm.
• Phụ cấp bữa ăn: 40,000 VND/ngày làm việc.
• Giảm 20% sản phẩm công ty và 50% dịch vụ F&B cho tiêu dùng cá nhân.

YÊU CẦU CÔNG VIỆC

Yêu cầu

• Tối thiểu 4 năm kinh nghiệm phát triển trong ngành khách sạn/hospitality, bao gồm F&B và trải nghiệm khách hàng; ưu tiên có kinh nghiệm Quản lý/Trợ lý vận hành/Front Office/F&B Manager.
• Giao tiếp xuất sắc bằng tiếng Việt & tiếng Anh; tự tin khi làm việc với khách hàng cao cấp và đối tác.
• Phong cách lãnh đạo "hands-on", tiêu chuẩn cao, tư duy giải quyết vấn đề, giữ bình tĩnh dưới áp lực.
• Linh hoạt làm việc ca, buổi tối, cuối tuần và ngày lễ khi cần; linh hoạt 48 giờ/tuần (6 ngày/tuần).

YÊU CẦU HỒ SƠ

1 BỘ HỒ SƠ ĐẦY ĐỦ

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

We're a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation, join us as Customer Care & Order Operations Manager. We are working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As a company, we can accelerate and advance our ability to create meaningful innovations - but
we will only succeed with
the right people in our teams
. This is the ideal opportunity to join us and be part of our commitment to the health of others. Whatever your specialty or ambition is, you can make a difference at Medtronic – both in the lives of others and in your career.

We currently have an excellent opportunity as
Customer Service Manager Vietnam
– an exciting and fast-growing healthcare market where we aspire to become a $ 200M business. We are leading innovators in Medical Technologies, relentlessly focused on improving patient outcomes and setting new standards of care by partnering with providers to deliver disruptive solutions, increase global access, and empower patients to take ownership of their healthcare. We provide the environment to shape the Industry and this role will give an opportunity to maintain our leadership position though our innovative solutions.

The ideal candidate will Lead strategic direction and operational management for Vietnam Customer Care & Order Operations with goal to exceed overall customer service expectations, and fulfil MDT goals for Service, Cost, Quality, Inventory, Revenue, OHS and ID&E. This role is responsible for order management, Field Inventory, Go-direct/Forward Stocking Location activity management, Order to Cash program management & deployment with focus on transactional and non-clinical customers.

Responsibilities may include the following and other duties as assigned:
Key Responsibilities (individual Contributions)
Activity name

• Customer Contact Centre Mgt
• Order Management
• SAM services (as applicable)
• Field Inventory
• Order To Cash initiatives Deployment
• FSL / Go Direct Activity Management
• Localization Due Diligence & Execution

Interfaces -

Customer Care COE's, OU's, RLM's, SAM's, Comm Ops, Sales ops, marketing, GSC Plan/Deliver/ Trade, Other Regions & Functions

Key Responsibilities (shared)

• Contribute to channel, Go-direct and Offer To Cash strategy, linking in with APAC & SEA Customer Care & Order Operations strategy within Vietnam CC & OO team
• Key Business partner in Vietnam CCOO org, orchestrating end to end offer to cash journey to deliver seamless transactional customer experience
• Efficient operational performance and resource deployment
• Deploy standards (systems, processes, tools) within Vietnam
• Deliver on regional and Global Customer Care annual goals & objectives

KPIs/targets

• Service / SLA related to order management
• Cost
• Inventory
• Revenue enablement
• OHS
• IDE
• Quality
• Safety

Interdependencies & involvement in other processes

• Close partnership with commercial organizations (SAM, OU's) to enable Vietnam Revenue targets
• Orchestrate end to end customer order fulfilment process working with GSC functions: Demand Planning, Supply Network and DRP Planning, Deliver Operations, Trade Operations
• Close partnerships with the Customer Care COE's on the creation of global standards
• GO&SC for supply and visibility of inventory and supply recovery
• Quality – ensure all quality processes are followed and adhered to
• Finance – ensure financial targets are achieved with compliance to all financial policies
• HR- ensure attraction and retention of talent

Required Knowledge and Experience:

• MBA (Operations Management preferred)
• Mandatory - Bachelors degree (in business, economics, engineering)
• 7+ years of Supply chain, Customer service experience, 3+ years in leadership roles managing a team
• Ability to cultivate an environment focused on customer satisfaction through building productive external and internal relationships
• Ability to build strong partnerships across the organization and influence strategy and decision making.
• Ability to analyze customer needs through soliciting, evaluating and acting on customer feedback
• Ability to navigate a highly matrixed organization
• Ability to attract, retain and develop a highly skilled workforce

Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

Mô tả công việc:

(Mức lương: Thỏa thuận)

DETAILED ACTIVITIES:

1. General duties:

2. Oversee operations on a daily basic to ensure all employees follow local and coporate safety regulations.

3. Coordinate the implementation and continuous improvement of safety programs
4. Be directly responsible for corporate safety, security reporting, and
5. Take immediate and appropriate action when an "imminent risk of serious injury" has been identified.
6. Maintain and enforce safety requirements for new machinery, equipment, processes and materials.
7. Assess workplace design, organization, ergonomic factors and work conditions to evaluate associated risks.
8. Develop and present training programs for management and employees at all levels
9. Prepare and deliver reports to regulatory meetings.

10. Be available to work both day and night shifts as required.

11. People Development & Management

12. Own working together, modeling the Ford values and expected behaviors.

13. Ensure Work Group members are recognized for their accomplishments.

14. Compliance:

15. Maintain & apply Safety operating system in working area including but not limited to SOS, FPS.

16. Comply with Internal policies, local regulations, Code of Conduct, and other company procedures as issued.
17. Complete all required compliance training for the safety engineer role.

Perform any other tasks as assigned by the direct Supervisor.

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

Fixed 13th month salary and annual incentive bonus

Premium private healthcare insurance

Laptop provided

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

1. Education: Health and Safety University degree

2. Experience: Minimum 2 years-experience in occupational health and safety.

QUALIFICATION:

• Good at English (Writing, Speaking & Listening), MS Office (Word/Excel, Power Point)
• Have good communication, coordination, presentation, and problems solving skills
• Have good knowledge of safety management systems, understand local safety requirements ( safety train the trainer)
• Be open, optimistic, creative, and self-motivated
• Teamwork and drive for results

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: An Toàn Lao Động

Đại Học

Không yêu cầu

1. Đối với Cửa hàng/ Work at Restaurant

2. Có sự hiểu biết rõ ràng về các quy định phục vụ chuẩn để hướng dẫn và hiệu chỉnh nhân viên thực hiện đúng theo qui định;

In depth comprehension of new SOP to guide and correct the team when implementing new behaviors;

• Phân tích quy trình làm việc, yêu cầu nhân viên và không gian và bố trí thiết bị; thực hiện thay đổi;

Analyze process workflow, employee and space requirements and equipment layout; implement changes;

• Duy trì môi trường làm việc an toàn và lành mạnh bằng cách thiết lập, tuân theo và thực thi các tiêu chuẩn và quy trình; tuân thủ các quy định quy định công ty;

Maintain a safe and healthy working environment by establishing, following and enforcing standards and procedures; Compliance with company policy;

• Báo cáo định kỳ các hoạt động cho quản lý cấp trên về việc thực hiện các hướng dẫn vận hàng hệ thống hoạt động đúng chuẩn yêu cầu;

Report routine in active manner to senior leader about new implementation to ensure the proper system coaching will be executed;

• Duy trì thông tin với nhân viên và đảm bảo khối vận hành theo đúng theo cấp bậc quản lý;

Maintain the communication to the team and ensure the value of the brand is cascaded properly under the leadership of senior leader;

• Cung cấp huấn luyện và hướng dẫn tại chỗ cho các thành viên trong nhóm, quản lý hiệu suất của họ để đảm bảo hoạt động trơn tru;

Provide on-job coaching and guidance to team members, managing their performance to ensure a smooth operation;

• Sắp xếp các phiên họp tóm tắt kịp thời và chi tiết để truyền đạt các thay đổi về sản phẩm / dịch vụ và chia sẻ việc học hỏi từ các hành động phục hồi dịch vụ trong quá khứ gần đây;

Arrange for timely and detailed briefing sessions for downward communication of product/service changes and for sharing of learning from service recovery actions of the recent past;

• Theo dõi các kế hoạch hoạt động trong các việc cải tạo và đảm bảo tình hình theo đúng tiến độ hoàn thành;

Follow up the action plan on recovery of service and make sure the status is donecompletely;

• Duy trì sự hài lòng của Khách đến. Chịu trách nhiệm trình bày tất cả các sản phẩm, ví dụ: thực phẩm và đồ uống; tạp chí được duy trì liên tục;

Maintains Customers satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements. Responsible for the presentation of all

products e.g. food and beverages; magazines are consistently maintained;

• Đi đến các cửa hàng mỗi ngày để đánh giá hoạt động, tiềm năng và dịch vụ khách hàng;

Visit store daily to evaluate the operations, talents and customers experience;

• Đảm bảo tình hình nhân sự của các nhà hàng luôn hoạt động đầy đủ và đạt năng suất cao;

Ensure enough FOH workforce in all restaurant with high productivity;

1. Công việc chuyên môn/ Professional responsibility

2. Báo cáo và làm trực tiếp với Giám đốc vận hành trong công việc;

To report into and work closely with the Director of Operation on management progress;

• Hoàn thành các mục tiêu nguồn nhân lực của nhà hàng bằng cách định hướng, đào tạo, phân công, sắp xếp lịch trình, huấn luyện, tư vấn và kỷ luật nhân viên; truyền đạt kỳ vọng công việc; lập kế hoạch, giám sát, thẩm định và xem xét đóng góp công việc; lập kế hoạch và xem xét các hành động bồi thường; thực thi chính sách và thủ tục;

Accomplishes restaurants human resource objectives by orienting, training, assigning, scheduling, coaching, counseling, and disciplining staff; communicating job expectations;

planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures;

• Tích cực trong việc tuyển dụng và tạo sự thu hút, sắp xếp các buổi phỏng vấn và tuyển dụng các ứng viên tiềm năng;

To actively engage in the recruitment and selection process with a focus on attracting, appointing and retaining good candidates;

• Quản lý kỷ luật xem xét hiệu quả làm việc, đưa ra các mục tiêu và định hướng cho các quản lý. Kết họp với HR lên kế hoạch đào tạo, đánh giá hiệu quả làm việc cho nhân viên;

To proactively manage and review the performance and progress of managers, set

objectives and target. Liaise with the HR Department to develop individual training plans for the team, appropriate on performance matters;

• Khuyến khích và trao quyền cho nhân viên có đạt chỉ tiêu hoạt động kinh doanh và đóng góp tích cực;

To motivate and empower staff teams who volunteers to develop and achieve sales and contribution;

• Chịu trách nhiêm báo cáo các số liệu kinh doanh, báo theo tuần, tháng và tổng kết báo cáo

quý cho Giám đốc vận hành;

Is responsible for reporting weekly and monthly income figures and completing quarterly reports for the Director of Operation a quarterly basis;

• Chịu trách nhiệm cập nhật tình hình biến động nhân sự theo mỗi tháng/quý gửi đến bộ phận Nhân sự;

Is responsible for updating manpower status every months/quarter and to pass on the information to the HR Dept;

Phối hợp với các phòng ban/ bộ phận khác để đảm bảo công tác vận hành tại các Cửa hàng diễn ra suôn sẻ và kịp thời xử lý những vấn đề phát sinh (nếu có);

Corporate closely with other department to ensure all operation activities smoothly run in line with business plan and solve timely all issue raise (if any);

• Thực hiện các công việc khác theo sự phân công của Cấp trên.

• Perform other tasks as assigned by Superior.

Requisition ID: 11384

Job Location(s):
Ho Chi Minh City, VN

Time in Office: Hybrid

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.

As a Product Execution Engineer for Crocs, you will play a critical role in managing the end-to-end process of new product introductions (NPI). Reporting to the Sr. Manager, Product Execution, you will collaborate closely with overseas Crocs teams and cross-functional departments—including Materials, Costing, Tooling, Quality, and Planning—to ensure product integrity and timely delivery. You will also oversee production operations at assigned manufacturing facilities, ensuring alignment with company goals for quality, delivery, and cost.

• Lead the execution of new product introductions at factories in Binh Phuoc and Binh Duong provinces in south Vietnam, from development and commercialization through to mass production.
• Guide factory teams in the application of Crocs product validation tools through coaching, training, and audits.
• Serve as a key communication link between factory partners and internal Crocs stakeholders, ensuring transparency and alignment on progress and standards.
• Uphold the highest standards of integrity in all interactions with factory partners, both in business conduct and product quality.
• Monitor and manage production-related activities, including new site setup, certification processes, product transfers, continuous improvement and duplication efforts.

• Minimum 7 years of experience in footwear manufacturing, preferably within a factory environment.
• Proficiency in English (minimum level 4); Vietnamese, Chinese language skills are a plus.
• Proven ability to work collaboratively within cross-functional teams to achieve business objectives.
• Strong sense of integrity and professionalism.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.

Job Category: Corporate