9 402 Operational Management jobs in Vietnam

Job Purpose

• Implement effective implementation plan of the Operational Risk Management Framework at the incharge Division
• Identify, assess and report compliance risks and violations, compliance cases in the incharge customer segement according to regulations.
• Implement or recommend effective measures in control, remediation and prevention
• Organize and / or coordinate to implement plans, programs in talent development and building culture of managing operational risks within Division

Key Accountabilities (1)

• Support focal point for receiving and implementing Operational risk policies and tools at Division in accordance with the bank's Operational Risk Management Framework.
• Participate in designing and implementing operational risk management tools Resolve cases and problems related to operational risks in the incharge Division.
• Support or be the focal point for interaction with functional departments in assessment, inspection, investigation, and supervision of Operational Risks with customers under management
• Participate in managing operational risk portfolio control risk index within approved appetite / limits.
• Participate in reporting the current status of operational risks in incharge segment, propose appropriate control measures.
• Others as per requested

Key Accountabilities (2)
Other accountablities

• Conduct training, communication on compliance and control of operational risk related to the customer segment under management.
• Other tasks as requested

Success Profile - Qualification and Experiences
Qualification

• Bachelor's degree in Economics / Finance / Banking / Accounting /Audit
• Master's degree or higher is preferrable

Experiences

• Minimum 8 years in the position related to credit / inspection and audit
• Profound knowledge about products/services applied for corporate customers in Bank industry
• Working experience about policies/procedures applied for corporate customers in the bank is preferrable
• Working experience related to compliancevàoperational risk management is preferrable

English proficiency

Minimum TOEIC 550 or equivalent

28 Aug 2025

Category: Retail Banking Group

Job Type:

Facility: Retail Banking

1. Implement effective implementation plan of the Operational Risk Management Framework at the incharge Division

2. Identify, assess and report compliance risks and violations, compliance cases in the incharge customer segement according to regulations.

3. Implement or recommend effective measures in control, remediation and prevention

4. Organize and / or coordinate to implement plans, programs in talent development and building culture of managing operational risks within Division

• Support focal point for receiving and implementing Operational risk policies and tools at Division in accordance with the bank's Operational Risk Management Framework.
• Participate in designing and implementing operational risk management tools Resolve cases and problems related to operational risks in the incharge Division.
• Support or be the focal point for interaction with functional departments in assessment, inspection, investigation, and supervision of Operational Risks with customers under management
• Participate in managing operational risk portfolio control risk index within approved appetite / limits.
• Participate in reporting the current status of operational risks in incharge segment, propose appropriate control measures.
• Others as per requested

Other accountablities

• Conduct training, communication on compliance and control of operational risk related to the customer segment under management.
• Other tasks as requested

Qualification:

• Bachelor's degree in Economics / Finance / Banking / Accounting /Audit
• Master's degree or higher is preferrable

Experiences

• Minimum 8 years in the position related to credit / inspection and audit
• Profound knowledge about products/services applied for corporate customers in Bank industry
• Working experience about policies/procedures applied for corporate customers in the bank is preferrable
• Working experience related to compliancevàoperational risk management is preferrable

English proficiency

Minimum TOEIC 550 or equivalent

Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network. We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.

With sustainability embedded within our strategy and operations, we are committed to creating a society in which today's generation can enjoy economic prosperity and well-being, and pass it on to future generations.

Job Responsibilities

To handle Operational Risk Management work, including:

• To handle operational risk work including monitoring of operational risk limits, overseeing operational risk events (overseeing the registration, investigation, and action plan of such events), assessing operational risk and setting up necessary policies and procedures as 2nd line of defense;
• To support operational risk management projects in Risk Management Department;
• To handle other works and support other teams in Risk Management Department;
• Other assignments by department head or team leader.

Job Requirements

• Bachelor's degree in Banking/ Finance/ Economics or Business Management;
• Candidates must have at least 03 years of working experience in banks or audit companies;
• Excellent communication and time management skill;
• Logical thinking;
• Fluency in English
• Teamwork spirit as well as the ability of independent working;
• High integrity & good characteristics & good working attitude;
• Experience in operational risk management is an advantage

Chi tiết công việc:

• Phối hợp xây dựng, cập nhật, điều chỉnh chính sách, quy trình và quy định quản lý rủi ro hoạt động theo pháp luật hiện tại và khung quản trị rủi ro của VPB SMBC FC
• Phối hợp xây dựng và giám sát việc triển khai chính sách, quy trình và các kế hoạch kinh doanh liên tục
• Phối hợp với đơn vị liên quan để đánh giá rủi ro hoạt động trong sản phẩm/ quy trình/ hoạt động mới đảm bảo rủi ro hoạt động trọng yếu được nhận diện và quản lý phù hợp trước khi triển khai.
• Thực hiện các hoạt động truyền thông quản lý rủi ro hoạt động như: đào tạo, làm bảng tin, hội thảo,…
• Các nhiệm vụ khác phân công bởi quản lý

Yêu cầu công việc:

• Tốt nghiệp đại học, chuyên ngành: Tài chính, Ngân hàng, Kiểm toán
• Ít nhất 03 năm kinh nghiệm trong lĩnh vực  quản lý rủi ro hoạt động, kiểm soát nội bộ ưu tiên làm việc trong ngành tài chính ngân hàng.
• Viết và trình bày tốt
• Tư duy logic và giải quyết vấn đề tốt
• Tiếng anh soạn thảo

Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network. We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.

With sustainability embedded within our strategy and operations, we are committed to creating a society in which today's generation can enjoy economic prosperity and well-being, and pass it on to future generations.

To handle Operational Risk Management work, including:

• To handle operational risk work including monitoring of operational risk limits, overseeing operational risk events (overseeing the registration, investigation, and action plan of such events), assessing operational risk and setting up necessary policies and procedures as 2nd line of defense;
• To support operational risk management projects in Risk Management Department;
• To handle other works and support other teams in Risk Management Department;
• Other assignments by department head or team leader.

Job Purpose:

Lead and oversee the implementation of operational risk management activities—including legal risk, process risk, technology risk, and external risk factors—while fostering a robust risk management culture throughout the Bank. Ensure that all operational risk practices align with the Bank's risk management policies and strategic business objectives. Act as the primary coordinator for risk management and personal data protection initiatives in compliance with relevant legal regulations.

Key Responsibilities:

• Develop, implement, and continuously improve the Bank's operational risk management framework in line with regulatory requirements and industry best practices (e.g., Basel framework).
• Analyze emerging operational risk trends and evaluate their impact on the Bank's risk profile and strategic development plans.
• Lead the development and enforcement of policies related to fraud risk management, process risk, technology risk, and external risk factors.
• Oversee the design, update, and enforcement of internal guidelines and procedures within the Operational Risk Management Department to ensure compliance and operational excellence.
• Manage, mentor, and develop a high-performing team, promoting professional growth and ensuring alignment with the Bank's objectives.
• Collaborate closely with other departments, regulators, and external auditors to ensure comprehensive risk management and regulatory compliance.
• Report regularly to senior management and the Board on operational risk exposures, mitigation strategies, and compliance status.

Job Requirements:

Qualifications:

• Bachelor's degree or higher, preferably in Finance, Business Administration, Accounting, Auditing, Banking, or Law.
• International certifications such as FRM, ACCA, or CIMA are highly preferred.

Experience:

• Minimum of 7 years of progressive experience in operational risk management or related fields, with at least 3 years in a leadership role.
• Demonstrated experience managing risk in credit institutions, financial organizations, or international institutions; or experience in internal audit or risk consulting at leading independent audit firms.

Knowledge:

• In-depth knowledge of operational risk management practices within banks/financial institutions.
• Strong understanding of legal and regulatory frameworks related to operational risk and data protection.
• Familiarity with international risk management standards and frameworks (e.g., Basel Accords).
• Expertise in operational risk management tools and methodologies applicable to the banking and financial sector.

Skills & Competencies:

• Excellent leadership, team management, and coaching abilities.
• Strong analytical and strategic thinking skills.
• Effective communication and interpersonal skills, capable of liaising with senior management, regulators, and cross-functional teams.
• High proficiency in planning, organizing, and executing complex projects.

4 Sept 2025

Category: Risk Management Division

Job Type:

Facility: Risk Management

• Consult and control operational và compliance risks in the development and implementation of strategic projects of Division
• Manage compliance and operational risks with products and services in the incharge customer segment, ensuring compliance with Techcombank, protecting the legitimate rights and interests of the Bank and customers.
• Identify, advise and support Director and Head of function in evaluating and effectively controlling compliance and operational risks arising from business operations of Division
• Research and propose methods that contribute to effective risk management.
• Lead and provide professional guidance to other members to implement Oprisk tools and policies within the Division

• Consult and control the legal and compliance risks of the project segment in the Division
• Evaluate, improve, receive and implement operational risk management tools and policies in the Division according to the Risk Management Framework
• Design and implement guidelines for risk management tools. Resolve cases and problems related to operational risks in the incharge Division.
• The focal point to interact with functional departments in the assessment, inspection, investigation and monitoring of risk factors in the Division.
• Manage operational risk portfolio control risk index within approved threshold / limits
• Report on the situation of operational risk in the Customer segment to propose appropriate control measures.

"

• Support and conduct training, communication on compliance and control of operational risk related to the customer segment under management.
• Other tasks as requested

Qualification:

• University degree or above majoring in Auditing/Accounting/Finance/Banking/Economics/Law
• Master's degree or higher is preferred

Experience

• At least 12 years of experience, of which at least 03 years of experience in the position of expert/manager or equivalent in the field of risk management / legal compliance / inspection and audit of the banking and financial industry
• Knowledge of products / services applicable to the customer segment in charge of the banking market
• Understanding of policies / procedures for the customer segment in charge of the bank is preferred
• Working experience related to risk management, compliance is preferred

English proficiency

• Minimum TOEIC 700 or equivalent

• Analyze existing manufacturing processes to identify bottlenecks, inefficiencies, and areas for improvement.
• Develop and implement solutions to optimize workflows, reduce waste, and enhance productivity.
• Utilize lean manufacturing tools and techniques (e.g., 5S, Kaizen, Six Sigma) to drive continuous improvement initiatives.
• Design and conduct experiments to test and validate process changes.
• Collect and analyze process data to measure performance and identify trends.
• Develop standard operating procedures (SOPs) and training materials for new or revised processes.
• Collaborate with production staff, management, and other departments to ensure successful implementation of improvements.
• Monitor the effectiveness of implemented solutions and make adjustments as necessary.
• Prepare reports and presentations on process improvement projects and their outcomes.
• Foster a culture of continuous improvement throughout the organization.

• Bachelor's degree in Industrial Engineering, Mechanical Engineering, or a related field.
• Minimum of 4 years of experience in process engineering, manufacturing, or operations improvement.
• Proven experience with lean manufacturing principles and Six Sigma methodologies (certification is a plus).
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Proficiency in process mapping, simulation, and statistical analysis tools.
• Excellent project management and organizational skills.
• Effective communication and interpersonal skills, with the ability to collaborate with diverse teams.
• Experience with CAD software and manufacturing execution systems (MES) is beneficial.
• Knowledge of quality management systems (e.g., ISO 9001) is advantageous.
• A proactive and hands-on approach to problem-solving.

• Analyze current manufacturing processes to identify inefficiencies, waste, and areas for improvement.
• Design, develop, and implement process improvements using Lean Manufacturing tools (e.g., 5S, Kaizen, Value Stream Mapping, Poka-Yoke).
• Lead and facilitate cross-functional improvement projects from initiation to completion.
• Develop and maintain standard operating procedures (SOPs) and work instructions for optimized processes.
• Train production staff and other stakeholders on new processes and continuous improvement methodologies.
• Monitor process performance through data collection and analysis, tracking key performance indicators (KPIs).
• Identify root causes of production issues and implement corrective and preventative actions.
• Collaborate with engineering and quality teams to ensure process changes meet technical and quality standards.
• Support the implementation of new technologies and equipment to improve process efficiency.
• Contribute to the development of a strong continuous improvement culture within the organization.
• Conduct process audits and assessments to ensure ongoing adherence to improved standards.
• Prepare reports and presentations on process improvement initiatives and their outcomes.
• Research and recommend best practices in industrial engineering and process optimization.

• Bachelor's degree in Industrial Engineering, Mechanical Engineering, Chemical Engineering, or a related field.
• Minimum of 4-6 years of experience in process improvement, Lean Manufacturing, or industrial engineering within a manufacturing setting.
• Demonstrated experience in applying Lean tools and methodologies to achieve measurable results.
• Strong analytical, problem-solving, and data interpretation skills.
• Excellent communication, interpersonal, and facilitation skills.
• Proficiency in process mapping and documentation tools.
• Experience with project management principles.
• Familiarity with quality management systems (e.g., ISO 9001) is a plus.
• Ability to work effectively in a hybrid environment, balancing on-site operational involvement with strategic analysis.
• A proactive and results-oriented mindset.