373 Partner Manager jobs in Vietnam
Talent Acquisition and C&p Business Partner Manager
Ho Chi Minh City
STADA Arzneimittel AG
Posted today
Job Viewed
Job Description
At STADA we pursue our purpose “Caring for people‘s health as a trusted partner” worldwide. Originally founded by pharmacists, we are a leading manufacturer of high-quality pharmaceuticals. More than 12,300 employees around the globe live our values Integrity, Entrepreneurship, Agility and One STADA to achieve ambitious goals and shape the successful future of STADA.**PYMEPHARCO** is an affiliate of STADA and proud to be the leading pharmaceutical manufacturer in technology in Vietnam when owning three modern production systems meeting EU-GMP standards, including: Betalactam antibiotic production system in tablet form; Betalactam powder injection production system; and Stada Vietnam Pharmaceutical Factory for a non-Betalactam tablet with a capacity of 4 billion tablets / year, fully capable of participating in the global supply chain and meeting the demand for high quality drugs with reasonable price.**Talent Acquisition and C&P Business Partner Manager**
- HCMC | Viet Nam (VN) | Full-time | Fix-term**Report to**:Head of Culture & People**
**Job Purpose or Summary**:
- Work as the key communication and coordination point for all HR tasks and SOPs, and deliver high-quality stakeholder management for in-charge divisions in all HR issues from a short-term to long-term perspective.**Main Responsibilities**
- **Business Partner Support and Relationship**
- Understand the business practices, policies, roles and responsibilities, and people to ensure the rest of C&P team (Talent Acquisition, Total Rewards, Talent Management, General Admin) is connected and informed
- Understand the business practices, policies, roles and responsibilities, partner closely with Head of Department to ensure C&P goals and objectives are clear and consistent with business objectives; drive the creation and execution of established C&P objectives each year with clear standards for timely and high quality deliverables
- Identify and forecast changes in the unit's people to provide appropriate solutions to improve the unit's operational efficiency, while attracting, developing and retaining talents.
- Understand the talent needs of the unit, predict the capacity and business development trends to provide new knowledge and skills training programs for employees to meet new business requirements.
- Ensure effectively 2-way communication between business units at the Division / Company level and the C&P Division in exchanging, consulting and supporting human resource issues.
- **Organizational Design**
- Provide organizational design support and guidance; partner with leaders to assess organizational strengths and opportunities and develop appropriate action plans, rearranging resources effectively to achieve strategic goals.
- Drive the annual Talent Planning Process for all levels in responsible functions, including succession plans, development plans and potential career paths for key positions and high potential employees. Oversee senior management succession and leadership planning and development to prepare the organization for transformation.
- **Performance Management**
- Based on guideline/ framework from Talent Management, coordinate with HoD of the employee's performance assessment unit to develop a training plan in accordance with the personal career development roadmap according to the standard training framework.
- Partner with HoD to execute salary increase process on time and on budget; partner to outline and quantify requests for additional funding as required in collaboration with Total Rewards team
- **Employee Relations**
- Organize and implement the work of disciplining and rewarding for employees.
- Collaborate with Compliance and Legal and to address sensitive issues. Guide and support management team in conflict / conflict situations in industrial relations.
- Predict and identify risks related to personnel fluctuations and human factors in business activities; consulting and coordinating in the implementation of risk prevention and control measures.
- Partner with the leadership team to create a motivating, supportive and productive work environment for all levels
- **Change Management**
- Accompany the HoD in effectively managing the change from organizational structure, business model to coordination mechanism, process, authority.
- Communicating, guiding the implementation of personnel policies, ensuring timely accurate updating of personnel information from the unit.
- Collect feedback and suggestions from the service provider, personnel policy, as a basis for improving the efficiency and quality of the regulations, processes and instructions of the C&P department. Encourage behaviors and capacities consistent with organizational culture and professional and advanced human resource management methods.
- Training, fostering leadership skills, human management of managers through personnel activities at the respective departments
- **People Management**
- Based on guideline/ framework from Talent Management
- HCMC | Viet Nam (VN) | Full-time | Fix-term**Report to**:Head of Culture & People**
**Job Purpose or Summary**:
- Work as the key communication and coordination point for all HR tasks and SOPs, and deliver high-quality stakeholder management for in-charge divisions in all HR issues from a short-term to long-term perspective.**Main Responsibilities**
- **Business Partner Support and Relationship**
- Understand the business practices, policies, roles and responsibilities, and people to ensure the rest of C&P team (Talent Acquisition, Total Rewards, Talent Management, General Admin) is connected and informed
- Understand the business practices, policies, roles and responsibilities, partner closely with Head of Department to ensure C&P goals and objectives are clear and consistent with business objectives; drive the creation and execution of established C&P objectives each year with clear standards for timely and high quality deliverables
- Identify and forecast changes in the unit's people to provide appropriate solutions to improve the unit's operational efficiency, while attracting, developing and retaining talents.
- Understand the talent needs of the unit, predict the capacity and business development trends to provide new knowledge and skills training programs for employees to meet new business requirements.
- Ensure effectively 2-way communication between business units at the Division / Company level and the C&P Division in exchanging, consulting and supporting human resource issues.
- **Organizational Design**
- Provide organizational design support and guidance; partner with leaders to assess organizational strengths and opportunities and develop appropriate action plans, rearranging resources effectively to achieve strategic goals.
- Drive the annual Talent Planning Process for all levels in responsible functions, including succession plans, development plans and potential career paths for key positions and high potential employees. Oversee senior management succession and leadership planning and development to prepare the organization for transformation.
- **Performance Management**
- Based on guideline/ framework from Talent Management, coordinate with HoD of the employee's performance assessment unit to develop a training plan in accordance with the personal career development roadmap according to the standard training framework.
- Partner with HoD to execute salary increase process on time and on budget; partner to outline and quantify requests for additional funding as required in collaboration with Total Rewards team
- **Employee Relations**
- Organize and implement the work of disciplining and rewarding for employees.
- Collaborate with Compliance and Legal and to address sensitive issues. Guide and support management team in conflict / conflict situations in industrial relations.
- Predict and identify risks related to personnel fluctuations and human factors in business activities; consulting and coordinating in the implementation of risk prevention and control measures.
- Partner with the leadership team to create a motivating, supportive and productive work environment for all levels
- **Change Management**
- Accompany the HoD in effectively managing the change from organizational structure, business model to coordination mechanism, process, authority.
- Communicating, guiding the implementation of personnel policies, ensuring timely accurate updating of personnel information from the unit.
- Collect feedback and suggestions from the service provider, personnel policy, as a basis for improving the efficiency and quality of the regulations, processes and instructions of the C&P department. Encourage behaviors and capacities consistent with organizational culture and professional and advanced human resource management methods.
- Training, fostering leadership skills, human management of managers through personnel activities at the respective departments
- **People Management**
- Based on guideline/ framework from Talent Management
This advertiser has chosen not to accept applicants from your region.
0
Channel Development Manager - Rural
Ho Chi Minh City
Abbott Laboratories
Posted today
Job Viewed
Job Description
**Role**:
Identify source of growth in Rural channel based on the Category, Channel & Shopper Insights as well as market understandings. Co-develop (with Marketing, CMM, CRM, Ethical team) & implement the integrated Ethical-Trade-Consumer programs which must be tailor-made for targeted Rural audiences: Retailers/ Shoppers/ Consumers
**Accountabilities**:
**Ethical Channel**:
- Collaborate with Marketing, CMM, CRM, Ethical team to develop & execute Ethical Programs to drive demand in Rural areas.
**Trade Sales Channel: develop & execute Rural customized Trade Programs**
- Retailer programs: understand store classification and retailer’s insights in Rural then build tailor-made programs to gain retailer’s support & endorsement. Develop & implement initiatives to drive distribution for targeted products/SKUs in Rural.
- Develop & implement the in-store merchandising/visibility, communication & activation programs.
- Develop in-store merchandising guideline matching with Rural store classification & shopper’s behaviors.
- Develop in-store communication & ensure quality of POSM production & implementation.
- Work with agencies to customize brand campaign designs to make it perfectly fit with in-store POSM, visibility & promotion gifts.
- Develop & execute in-store merchandising/visibility initiatives with insightful call-to-action message and visuals.
**Consumer Channel**:
- Consumer Promotion:_
- Recommend clear promotional guidelines based on shopper understanding and market knowledge. Ensure all promotional investment is properly reviewed and evaluated.
- Lead Rural consumer promotion plan & budget management.
- Deploy, follow up and track Rural promotion activities, corporate with other functions, such as: Trade Admin, Finance, Purchasing, Logistics, Sales.
- Work with Supply Chain team for sufficient stock supply to meet the sales target.
- Activation:_
- Develop & execute right activation activities with effective cost to drive sustainable offtake at right stores.
- Closely collaborate with Marketing, CMM & Activation, Field Operation, Sales team to ensure the smooth Push (Sales/assortment) & Pull (off-take) model.
- Media:_
- Give inputs to Marketing team for building targeted & integrated Media Plan (both traditional Media & Digital Media)
- Ensure efficiency media budget spend in Rural Channel.
Identify source of growth in Rural channel based on the Category, Channel & Shopper Insights as well as market understandings. Co-develop (with Marketing, CMM, CRM, Ethical team) & implement the integrated Ethical-Trade-Consumer programs which must be tailor-made for targeted Rural audiences: Retailers/ Shoppers/ Consumers
**Accountabilities**:
**Ethical Channel**:
- Collaborate with Marketing, CMM, CRM, Ethical team to develop & execute Ethical Programs to drive demand in Rural areas.
**Trade Sales Channel: develop & execute Rural customized Trade Programs**
- Retailer programs: understand store classification and retailer’s insights in Rural then build tailor-made programs to gain retailer’s support & endorsement. Develop & implement initiatives to drive distribution for targeted products/SKUs in Rural.
- Develop & implement the in-store merchandising/visibility, communication & activation programs.
- Develop in-store merchandising guideline matching with Rural store classification & shopper’s behaviors.
- Develop in-store communication & ensure quality of POSM production & implementation.
- Work with agencies to customize brand campaign designs to make it perfectly fit with in-store POSM, visibility & promotion gifts.
- Develop & execute in-store merchandising/visibility initiatives with insightful call-to-action message and visuals.
**Consumer Channel**:
- Consumer Promotion:_
- Recommend clear promotional guidelines based on shopper understanding and market knowledge. Ensure all promotional investment is properly reviewed and evaluated.
- Lead Rural consumer promotion plan & budget management.
- Deploy, follow up and track Rural promotion activities, corporate with other functions, such as: Trade Admin, Finance, Purchasing, Logistics, Sales.
- Work with Supply Chain team for sufficient stock supply to meet the sales target.
- Activation:_
- Develop & execute right activation activities with effective cost to drive sustainable offtake at right stores.
- Closely collaborate with Marketing, CMM & Activation, Field Operation, Sales team to ensure the smooth Push (Sales/assortment) & Pull (off-take) model.
- Media:_
- Give inputs to Marketing team for building targeted & integrated Media Plan (both traditional Media & Digital Media)
- Ensure efficiency media budget spend in Rural Channel.
This advertiser has chosen not to accept applicants from your region.
1
Modern Trade Channel Planning Manager Viet/cambodia
Ho Chi Minh City
The Coca-Cola Company
Posted today
Job Viewed
Job Description
**KEY WORKING PARAMETERS**
**Focus & Scope**
- Deliver game-changing Channel strategies and playbooks for the country (in line with OU direction) that are deeply rooted in shopper and channel insights, to drive significant basket/purchase incidence increase, by connecting seamlessly with relevant occasions in each channel and ultimately drive sustainable and accelerated growth for the System (NSR and margin expansion)
- Advance our long-term occasion development ensuring relevant innovation with edge - inclusive of equipment strategies with edge and scale, leveraging Category Vision, as well as commercial execution approaches, such as RED/iRED, CSS, in collaboration with the Integrated Execution team.
- Optimize our system execution across channels (pre-store and in-store) in close collaboration with the Integrated Execution teams and our bottlers based on superior understanding of execution levers and how to optimize desired outcomes (availability, number and type of adjacencies, rate of sale, strike rate, equipment placement)
- Leverage RGM/Segmentation strategies and execution plans with the category leads based on robust business cases, grounded in solid expectations of distribution, velocity and required support for successful execution (e.g. equipment requirements, salesforce training etc)
- Integrate Category and RGM/Segmentation strategies with digital/outlet-level data on execution and performance to create powerful PicoS per channel, in line with the channel roles. Brief Marketing for communications requirements and in outlet experiential requirements
- Co-develop a plan with the bottler(s) and the IE team for long term execution capability expansion, sufficient investment in equipment, sales capability to achieve execution objectives.
- Define key execution and performance metrics for opportunity identification at scale and initiatives tracking, to understand optimization potential for our PicoS per channel and turn into specific action plans; initiative interventions to accelerate growth highlighting them with Franchise teams, Bottlers, in a solution-oriented way with the objective to elevate our system capability.
**Impact**
- Accelerate NSR growth, TCCS basket and purchase incidence and system margins as well as value share across all key channels and environments and with our customers in the country
- Step change our capability with digital tools to accelerate Outlet DNA incl a link to Consumption Occasions and Profiling to enable margin expansion through better segmentation and system execution; enabling the right portfolio in the right outlets for the right Consumers and their key Occasion - in close partnership with global C&CL as well as Platform Services: Outcome: Better Field Sales Efficiency in Bottlers, higher strike rates, better product rotation, higher NSR at lower cost to serve.
**Scope**
This is primarily a country role, individual contributor, managing our business in Modern Trade. Based on OU priorities, this role could also dedicate time to OU wide projects/initiatives, as representative of the Channel Planning & Execution Excellence in a multi
- functional team.
**KEY SUCCESS PARAMETERS**
**Experience**
- 3-5 years of leadership experience in RGM or Commercial planning and commercial execution with strong skills in Commercial
- and Channel Strategy, RGM, Segmentation, VTM, Innovation and Portfolio strategy
- Proven Strategic and Analytical Skills as well as outstanding influencing skills
- Ability to think from planning to execution and solid system commercial and brand management
**Work Focus**
- This role requires very solid system experience and perspective, system business fundamentals across a broad range of markets and business dimensions - combined with the ability to make complex business concepts understandable and compelling. Highly developed leadership and influencing skills are a must to positively influence our multi-functional system teams
- To succeed, the role requires a strong combination of analytical and strategic thinking capabilities, strong Consumer
- and Customer understanding, as well as a hands-on mentality
- the ability to conceptualize plans from scratch and very solid understanding of the Right Execution Daily (RED) process and -systems.
- The role will be wired closely in a networked approach with Senior Leaders and Operators in the Operating Units C&CL as well Marketing/ Categories, Platform Services as well as our Bottling Partners.
- Ability to drive cross-functional support and cross-system alignment, not least leading and smoothly running PicoS alignment and collaboration to ensure that OU strategies are fully owned by GMs
**Communication Focus**
- Communicate with internal stakeholders and key Bottling partners
- Internal: Communication of channel-specific opportunities, priorities and plans to the OU leadership team and other Senior Management
- System: Communication and alignment of key strategic initiatives by channel as well as
**Focus & Scope**
- Deliver game-changing Channel strategies and playbooks for the country (in line with OU direction) that are deeply rooted in shopper and channel insights, to drive significant basket/purchase incidence increase, by connecting seamlessly with relevant occasions in each channel and ultimately drive sustainable and accelerated growth for the System (NSR and margin expansion)
- Advance our long-term occasion development ensuring relevant innovation with edge - inclusive of equipment strategies with edge and scale, leveraging Category Vision, as well as commercial execution approaches, such as RED/iRED, CSS, in collaboration with the Integrated Execution team.
- Optimize our system execution across channels (pre-store and in-store) in close collaboration with the Integrated Execution teams and our bottlers based on superior understanding of execution levers and how to optimize desired outcomes (availability, number and type of adjacencies, rate of sale, strike rate, equipment placement)
- Leverage RGM/Segmentation strategies and execution plans with the category leads based on robust business cases, grounded in solid expectations of distribution, velocity and required support for successful execution (e.g. equipment requirements, salesforce training etc)
- Integrate Category and RGM/Segmentation strategies with digital/outlet-level data on execution and performance to create powerful PicoS per channel, in line with the channel roles. Brief Marketing for communications requirements and in outlet experiential requirements
- Co-develop a plan with the bottler(s) and the IE team for long term execution capability expansion, sufficient investment in equipment, sales capability to achieve execution objectives.
- Define key execution and performance metrics for opportunity identification at scale and initiatives tracking, to understand optimization potential for our PicoS per channel and turn into specific action plans; initiative interventions to accelerate growth highlighting them with Franchise teams, Bottlers, in a solution-oriented way with the objective to elevate our system capability.
**Impact**
- Accelerate NSR growth, TCCS basket and purchase incidence and system margins as well as value share across all key channels and environments and with our customers in the country
- Step change our capability with digital tools to accelerate Outlet DNA incl a link to Consumption Occasions and Profiling to enable margin expansion through better segmentation and system execution; enabling the right portfolio in the right outlets for the right Consumers and their key Occasion - in close partnership with global C&CL as well as Platform Services: Outcome: Better Field Sales Efficiency in Bottlers, higher strike rates, better product rotation, higher NSR at lower cost to serve.
**Scope**
This is primarily a country role, individual contributor, managing our business in Modern Trade. Based on OU priorities, this role could also dedicate time to OU wide projects/initiatives, as representative of the Channel Planning & Execution Excellence in a multi
- functional team.
**KEY SUCCESS PARAMETERS**
**Experience**
- 3-5 years of leadership experience in RGM or Commercial planning and commercial execution with strong skills in Commercial
- and Channel Strategy, RGM, Segmentation, VTM, Innovation and Portfolio strategy
- Proven Strategic and Analytical Skills as well as outstanding influencing skills
- Ability to think from planning to execution and solid system commercial and brand management
**Work Focus**
- This role requires very solid system experience and perspective, system business fundamentals across a broad range of markets and business dimensions - combined with the ability to make complex business concepts understandable and compelling. Highly developed leadership and influencing skills are a must to positively influence our multi-functional system teams
- To succeed, the role requires a strong combination of analytical and strategic thinking capabilities, strong Consumer
- and Customer understanding, as well as a hands-on mentality
- the ability to conceptualize plans from scratch and very solid understanding of the Right Execution Daily (RED) process and -systems.
- The role will be wired closely in a networked approach with Senior Leaders and Operators in the Operating Units C&CL as well Marketing/ Categories, Platform Services as well as our Bottling Partners.
- Ability to drive cross-functional support and cross-system alignment, not least leading and smoothly running PicoS alignment and collaboration to ensure that OU strategies are fully owned by GMs
**Communication Focus**
- Communicate with internal stakeholders and key Bottling partners
- Internal: Communication of channel-specific opportunities, priorities and plans to the OU leadership team and other Senior Management
- System: Communication and alignment of key strategic initiatives by channel as well as
This advertiser has chosen not to accept applicants from your region.
2
Tiktok Shop - Partner Operations Program Manager
Ho Chi Minh City
TikTok
Posted today
Job Viewed
Job Description
Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
About the team
E-commerce's Governance and Experience is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. Service and Moderation Team is part of the Governance and Experience organization. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop.
**Roles & Responsibilities**:
- Identify areas of opportunities to improve performance, work with Partner Operation Leader to develop a comprehensive improvement plan.
- Monitor the execution of improvement plans to ensure BPO is meeting all performance-related metrics (e.g. - customer satisfaction, service level, handling time).
- Ensure SOP documentation/training material and all relevant frameworks are in place.
- Sharing performance report and raw data on a weekly basis to BPO for performance management.
- Taking note of action items and feedback on every meetings and assigning owner to each action item and following through the status of completion.
- Optimize the working processes based on any improvement opportunities found by internal colleagues or external customers.
- Review all escalation from the in-house team and provide comprehensive feedback to BPO team.
- Work with the SOP, QA, Training and System teams to optimize new and existing processes impacting buyers/sellers/creators.
- Prompt communication and facilitate Train and Trainer on all SOP and product features update.
- Support Partner Operation Manager on all the bug issues reported by BPO team, raise on call and coordinate information needed for troubleshooting.
- Support ad-hoc projects and initiatives per business needs.
**Qualifications**:
Minimum Qualifications
- BA/BS degree or equivalent practical experience.
- Requires 3 years' experience in a customer service environment.
- Demonstrates effective, clear and professional written and oral communication.
- Experience building, managing and influencing relationships with internal stakeholders.
- Using data to generate insights and solve complex problems.
- Eager to learn, initiative taker and problem-solver.
- High problem solving and priority skills.
Preferred Qualifications
- Thrives in fast-paced environments.
- Must be customer service and result-oriented.
- Excellent skills for communicating and relating with both team members and customers.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
LI-Onsite
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
About the team
E-commerce's Governance and Experience is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. Service and Moderation Team is part of the Governance and Experience organization. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop.
**Roles & Responsibilities**:
- Identify areas of opportunities to improve performance, work with Partner Operation Leader to develop a comprehensive improvement plan.
- Monitor the execution of improvement plans to ensure BPO is meeting all performance-related metrics (e.g. - customer satisfaction, service level, handling time).
- Ensure SOP documentation/training material and all relevant frameworks are in place.
- Sharing performance report and raw data on a weekly basis to BPO for performance management.
- Taking note of action items and feedback on every meetings and assigning owner to each action item and following through the status of completion.
- Optimize the working processes based on any improvement opportunities found by internal colleagues or external customers.
- Review all escalation from the in-house team and provide comprehensive feedback to BPO team.
- Work with the SOP, QA, Training and System teams to optimize new and existing processes impacting buyers/sellers/creators.
- Prompt communication and facilitate Train and Trainer on all SOP and product features update.
- Support Partner Operation Manager on all the bug issues reported by BPO team, raise on call and coordinate information needed for troubleshooting.
- Support ad-hoc projects and initiatives per business needs.
**Qualifications**:
Minimum Qualifications
- BA/BS degree or equivalent practical experience.
- Requires 3 years' experience in a customer service environment.
- Demonstrates effective, clear and professional written and oral communication.
- Experience building, managing and influencing relationships with internal stakeholders.
- Using data to generate insights and solve complex problems.
- Eager to learn, initiative taker and problem-solver.
- High problem solving and priority skills.
Preferred Qualifications
- Thrives in fast-paced environments.
- Must be customer service and result-oriented.
- Excellent skills for communicating and relating with both team members and customers.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
LI-Onsite
This advertiser has chosen not to accept applicants from your region.
3
Business Development
Hanoi, Hanoi
Merchize PTE. LTD.
Posted today
Job Viewed
Job Description
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Construct, search, and develop the company's target customer database
- Tap into, create, and establish long-lasting relationships with customers
- Prepare market reports and detailed reports on potential customers
- Monitor the market and competitors, analyze market trends
- Collaborate with Marketing to plan, construct, and implement marketing programs and advertisements
- Establish goals, construct, and develop projects to introduce the company's products into the market
- Propose new solutions to the leadership team to enhance cooperation with partners
- Work with internal departments to enhance the connection process with partners and plan deployment after the connection is established
- Perform other tasks as assigned by superiors.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Salary up to $1000, negotiable based on ability.
Provision of a desktop computer and necessary office equipment.
Annual performance review.
such as 13th-month salary, holiday bonuses, 12 days annual leave, and other allowances and insurances (Social Insurance, Health Insurance, Unemployment Insurance).
- Free parking within the building.
- Free access to beverages at the company's lounge.
- Provision of a desktop computer and necessary office equipment.
- Internal activities: annual trips, quarterly team-building, monthly birthday celebrations.
- Participation in the company's clubs (book club, badminton club, running club, yoga club, etc.).
- Working hours: 8:30 AM to 5:30 PM from Monday to Friday, weekends off.
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học
**Yêu cầu công việc**:
- Excellent English skills (IELTS 7.0+)
- At least 2 years of experience in developing Partners/Merchants, with priority given to those who have worked in e-commerce companies.
- Bachelor's degree in Economics, International Trade (preferred), Commerce, or Foreign Language.
- Fluent in a foreign language: capable of reading and self-studying through English materials, communicating with, and understanding the needs of some foreign customers.
- Ability to self-educate, research, and continuously improve and share knowledge with colleagues.
- Dynamic, cooperative, and equipped with exceptional communication and teamwork skills.
- Benefits:
- Salary up to $1000, negotiable based on ability.
- Annual performance review.
- Open culture environment where everyone is encouraged to give feedback and contribute.
- Personal skill and career development consulting and sharing.
- Access to
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Phát Triển Thị Trường
Đại Học
Không yêu cầu
(Mức lương: Thỏa thuận)
- Construct, search, and develop the company's target customer database
- Tap into, create, and establish long-lasting relationships with customers
- Prepare market reports and detailed reports on potential customers
- Monitor the market and competitors, analyze market trends
- Collaborate with Marketing to plan, construct, and implement marketing programs and advertisements
- Establish goals, construct, and develop projects to introduce the company's products into the market
- Propose new solutions to the leadership team to enhance cooperation with partners
- Work with internal departments to enhance the connection process with partners and plan deployment after the connection is established
- Perform other tasks as assigned by superiors.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Salary up to $1000, negotiable based on ability.
Provision of a desktop computer and necessary office equipment.
Annual performance review.
such as 13th-month salary, holiday bonuses, 12 days annual leave, and other allowances and insurances (Social Insurance, Health Insurance, Unemployment Insurance).
- Free parking within the building.
- Free access to beverages at the company's lounge.
- Provision of a desktop computer and necessary office equipment.
- Internal activities: annual trips, quarterly team-building, monthly birthday celebrations.
- Participation in the company's clubs (book club, badminton club, running club, yoga club, etc.).
- Working hours: 8:30 AM to 5:30 PM from Monday to Friday, weekends off.
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học
**Yêu cầu công việc**:
- Excellent English skills (IELTS 7.0+)
- At least 2 years of experience in developing Partners/Merchants, with priority given to those who have worked in e-commerce companies.
- Bachelor's degree in Economics, International Trade (preferred), Commerce, or Foreign Language.
- Fluent in a foreign language: capable of reading and self-studying through English materials, communicating with, and understanding the needs of some foreign customers.
- Ability to self-educate, research, and continuously improve and share knowledge with colleagues.
- Dynamic, cooperative, and equipped with exceptional communication and teamwork skills.
- Benefits:
- Salary up to $1000, negotiable based on ability.
- Annual performance review.
- Open culture environment where everyone is encouraged to give feedback and contribute.
- Personal skill and career development consulting and sharing.
- Access to
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Phát Triển Thị Trường
Đại Học
Không yêu cầu
This advertiser has chosen not to accept applicants from your region.
4
Business Development
Ho Chi Minh City
Công Ty Cổ Phần Công Nghệ Citek
Posted today
Job Viewed
Job Description
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Numbers: 02
- Line Manager: Business Development Director
- Have opportunity development for ERP CLOUD solution of ORACLE NETSUITE, introducing new products, and services to clients as well as identifying cross-selling opportunities.
- Develop and work in collaboration for lead generation activities targeted at clients and industries.
- Follow up on the sales leads to the realization of contracts/projects. This includes regular reporting of sale pipelines and client activities.
- Engage in relationship-building activities with clients and alliances to build good eminence.
- Provide business and relationship-related inputs to the project team during the preparation of presentations and proposals.
- Provide feedback to the project team, facilitate and help resolve objections to secure the contract.
- Be able to present and facilitate key discussions with clients and focus groups.
- Continue maintaining the relationship with the new clients during the course of project delivery.
- Continue maintaining the relationship with the clients to help generate additional engagements
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học
**Yêu cầu công việc**:
- Graduated from University in foreign trade, economy, and information technology field.
- Experience:
- Associate level: at least 1 year of experience.
- Mid Junior level: at least 3 years of experience.
- Senior level: at least 5 years of experience.
- Relationship-building ability
- Communication and presentation skills
- Demonstrate ability to forge and sustain business/client relationships.
- Writing presentations and business proposal ability.
- Fluency in English:
- TOEIC ~ 650 (4 skills)
- ILETS ~ 6.0
- Experience related to B2B business development/sales.
- Experience in Sales Business Development, Business Consult in ERP Solutions (for example SAP, Oracle, Microsoft, Infor,) is preferable
- MBA, CPA, PMF PMP certificate is preferable
BENEFITS:
- Salary and commission: Negotiable according to capacity and working ability.
- Signed an official contract with the company.
- Remuneration regimes such as: participating in comprehensive Citek care insurance, annual domestic or international travel, annual periodic health check.
- Opportunity to work on global projects.
- Young, dynamic, and friendly working environment.
- To participate in courses to improve professional skills.
LOCATION:
- HCM Department: Floor 9-10, 02 Hong Ha, Ward 2, Tan Binh District, HCMC
WORKING TIME:
- From Monday to Friday: 8h30 -17h30 (Lunch Break 12h00 - 13h00 )
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Phát Triển Thị Trường
Đại Học
Không yêu cầu
(Mức lương: Thỏa thuận)
- Numbers: 02
- Line Manager: Business Development Director
- Have opportunity development for ERP CLOUD solution of ORACLE NETSUITE, introducing new products, and services to clients as well as identifying cross-selling opportunities.
- Develop and work in collaboration for lead generation activities targeted at clients and industries.
- Follow up on the sales leads to the realization of contracts/projects. This includes regular reporting of sale pipelines and client activities.
- Engage in relationship-building activities with clients and alliances to build good eminence.
- Provide business and relationship-related inputs to the project team during the preparation of presentations and proposals.
- Provide feedback to the project team, facilitate and help resolve objections to secure the contract.
- Be able to present and facilitate key discussions with clients and focus groups.
- Continue maintaining the relationship with the new clients during the course of project delivery.
- Continue maintaining the relationship with the clients to help generate additional engagements
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học
**Yêu cầu công việc**:
- Graduated from University in foreign trade, economy, and information technology field.
- Experience:
- Associate level: at least 1 year of experience.
- Mid Junior level: at least 3 years of experience.
- Senior level: at least 5 years of experience.
- Relationship-building ability
- Communication and presentation skills
- Demonstrate ability to forge and sustain business/client relationships.
- Writing presentations and business proposal ability.
- Fluency in English:
- TOEIC ~ 650 (4 skills)
- ILETS ~ 6.0
- Experience related to B2B business development/sales.
- Experience in Sales Business Development, Business Consult in ERP Solutions (for example SAP, Oracle, Microsoft, Infor,) is preferable
- MBA, CPA, PMF PMP certificate is preferable
BENEFITS:
- Salary and commission: Negotiable according to capacity and working ability.
- Signed an official contract with the company.
- Remuneration regimes such as: participating in comprehensive Citek care insurance, annual domestic or international travel, annual periodic health check.
- Opportunity to work on global projects.
- Young, dynamic, and friendly working environment.
- To participate in courses to improve professional skills.
LOCATION:
- HCM Department: Floor 9-10, 02 Hong Ha, Ward 2, Tan Binh District, HCMC
WORKING TIME:
- From Monday to Friday: 8h30 -17h30 (Lunch Break 12h00 - 13h00 )
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Phát Triển Thị Trường
Đại Học
Không yêu cầu
This advertiser has chosen not to accept applicants from your region.
5
Business Development Representative
900000 Can Tho , Can Tho
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a driven and results-oriented Business Development Representative to join their expanding sales team. This hybrid role offers a blend of remote work and in-office collaboration in **Can Tho, Can Tho, VN**, providing flexibility while fostering team synergy. The primary focus of this position is to identify and generate new business opportunities, build strong relationships with potential clients, and contribute to the overall growth strategy. You will be responsible for lead generation through various channels, including cold calling, email outreach, and social media engagement. Conducting market research to understand customer needs and identify potential markets will be a key aspect of your role. You will also be tasked with qualifying leads and nurturing them through the sales funnel, ensuring that qualified prospects are passed on to the senior sales team. Excellent communication and interpersonal skills are crucial, as you will be the first point of contact for many potential customers. A keen understanding of sales processes and techniques is required. The ability to articulate the value proposition of our client's products or services clearly and persuasively is essential. We are looking for a proactive individual with a strong work ethic, resilience, and a passion for achieving sales targets. The ideal candidate will be comfortable working both independently and as part of a dynamic team. A Bachelor's degree in Business, Marketing, or a related field, along with 1-2 years of experience in sales or business development, is preferred. Proven success in lead generation and pipeline building is a significant advantage. You will be expected to meet and exceed monthly quotas for qualified leads and new client acquisitions.
Responsibilities:
Responsibilities:
- Identify and pursue new business opportunities through various outreach methods.
- Generate qualified leads via cold calling, email campaigns, and social selling.
- Conduct market research to identify potential clients and their needs.
- Nurture leads and guide them through the initial stages of the sales process.
- Schedule meetings and product demonstrations for the senior sales team.
- Build and maintain a robust sales pipeline.
- Collaborate with the sales and marketing teams to refine strategies.
- Achieve and exceed monthly lead generation targets.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 1-2 years of experience in sales, business development, or lead generation.
- Excellent communication, presentation, and interpersonal skills.
- Strong understanding of sales methodologies and CRM software.
- Self-motivated with a results-driven approach.
- Ability to work effectively in a hybrid work environment.
This advertiser has chosen not to accept applicants from your region.
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6
Business Development Manager
91000 Long Xuyen, An Giang
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is looking for a driven and results-oriented Business Development Manager to expand their presence in Long Xuyen, An Giang, VN and surrounding regions. This is a strategic role focused on identifying new business opportunities, building strong client relationships, and driving revenue growth. The ideal candidate will have a proven track record in sales and business development, excellent negotiation skills, and a deep understanding of the local market. You will be responsible for developing and implementing sales strategies, managing the sales pipeline, and achieving ambitious sales targets. This role involves significant client interaction and travel within the assigned territory.
Key Responsibilities:
Key Responsibilities:
- Identifying and pursuing new business opportunities through market research and networking.
- Building and maintaining strong, long-lasting relationships with key clients and stakeholders.
- Developing and executing strategic sales plans to achieve company objectives and sales quotas.
- Negotiating contracts and closing deals with prospective customers.
- Preparing and delivering compelling sales presentations and product demonstrations.
- Managing the entire sales cycle from lead generation to closing.
- Collaborating with marketing and product development teams to align strategies.
- Analyzing market trends and competitor activities to identify competitive advantages.
- Providing accurate sales forecasts and reports to senior management.
- Representing the company at industry events and trade shows.
This advertiser has chosen not to accept applicants from your region.
7
Business Development Manager
530000 Thuy Van
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a results-driven and strategic Business Development Manager to spearhead sales initiatives and drive revenue growth in Hue, Thua Thien–Hue, VN . This role requires a dynamic individual with a strong understanding of the market landscape, excellent negotiation skills, and a proven ability to build and maintain strong client relationships. You will be responsible for identifying new business opportunities, developing and executing sales strategies, and achieving ambitious sales targets. The ideal candidate will be proactive, possess excellent communication skills, and have a deep understanding of the sales cycle, from prospecting to closing deals.
Key Responsibilities:
Key Responsibilities:
- Identify and pursue new business opportunities through market research, networking, and lead generation.
- Develop and implement effective sales strategies to achieve company objectives and revenue targets.
- Build and nurture strong, long-lasting relationships with key clients and stakeholders.
- Conduct market analysis and competitive research to identify trends and opportunities.
- Prepare and deliver compelling sales presentations and proposals tailored to client needs.
- Negotiate contract terms and close sales agreements.
- Collaborate with marketing and product development teams to align sales efforts with company goals.
- Manage the entire sales cycle, from lead generation to post-sales support.
- Track sales performance metrics and provide regular reports to senior management.
- Stay up-to-date with industry developments and best practices in sales and business development.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in sales or business development, preferably in (Specify Industry, e.g., Technology, FMCG).
- Proven track record of meeting or exceeding sales quotas.
- Excellent communication, presentation, and interpersonal skills.
- Strong negotiation and closing abilities.
- Ability to work independently and as part of a team.
- Proficiency in CRM software (e.g., Salesforce) and MS Office Suite.
- Understanding of the local market dynamics in Hue, Thua Thien–Hue, VN is highly desirable.
- Fluency in English and Vietnamese.
This advertiser has chosen not to accept applicants from your region.
8
Business Development Manager
94000 Can Tho , Can Tho
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a dynamic and results-oriented Business Development Manager to drive growth and expand their market presence. This role is based in our client's office in **Can Tho, Can Tho, VN**, offering an excellent opportunity for a motivated professional to engage directly with clients and partners. The ideal candidate will have a proven track record in sales and business development, with a deep understanding of market dynamics and strategic planning. You will be responsible for identifying new business opportunities, building strong relationships with potential clients, and negotiating contracts. Your key responsibilities will include developing and executing strategic sales plans, conducting market research, and analyzing competitor activities to identify areas for growth. You will manage the entire sales cycle, from lead generation and qualification to closing deals and fostering long-term client relationships. Excellent communication, presentation, and negotiation skills are essential. The ability to understand customer needs and tailor solutions accordingly is crucial. You will work closely with marketing and product development teams to ensure our client's offerings meet market demands. This role requires a proactive approach, strong analytical skills, and the ability to work independently while also collaborating effectively with internal teams. Experience in the relevant industry is highly advantageous. Our client offers a competitive salary, performance-based bonuses, and opportunities for career advancement within a growing organization. This is an exciting chance to make a significant impact on the company's success and develop your career in a challenging and rewarding environment. You will be instrumental in shaping the future growth trajectory of the company, building a robust pipeline of new business and solidifying our client's position in the market.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Identify and pursue new business opportunities through market research and networking.
- Develop and implement strategic sales plans to achieve revenue targets.
- Build and maintain strong relationships with key clients and stakeholders.
- Conduct market analysis to understand customer needs and competitive landscape.
- Prepare and deliver compelling sales presentations and proposals.
- Negotiate contract terms and close sales agreements.
- Collaborate with marketing and product teams to align strategies.
- Monitor sales performance and provide regular reports to management.
- Stay updated on industry trends and best practices in business development.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in sales and business development.
- Proven track record of meeting or exceeding sales targets.
- Excellent negotiation, communication, and presentation skills.
- Strong understanding of market analysis and strategic planning.
- Ability to build and maintain strong client relationships.
- Proficiency in CRM software and sales tools.
- Proactive, self-motivated, and results-driven attitude.
This advertiser has chosen not to accept applicants from your region.
9