110 Parts Advisor jobs in Vietnam
Advisor, Swine Technical - Vietnam, Thailand & Philippines

Posted 4 days ago
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Job Description
The Technical Services Specialist IV will provide industry expertise to our key internal and external accounts regarding the best nutritional solutions and technology. In this role, you will serve as an industry leading professional enabling the business to enhance its commercial growth potential by leveraging unparalleled technology and groundbreaking solutions to create value added solutions for our key customers and prospects.
**Key Accountabilities**
+ Serve as the point of contact for nutrition expertise and use this expertise to influence prospective customers.
+ Develop and implement a plan with regional commercial team to partner with key accounts to achieve trusted advisor status and drive value added focus to enable delivery on customer promise.
+ Provide expertise to assess new business opportunities and identifying priorities in the innovation pipeline to optimize nutrition solutions and enable the ability to create optimal offers from a nutritional and commercial perspective.
+ Perform complex research for product development, partnering with key internal and external suppliers and stakeholders to test new technologies and solutions.
+ Prepare project data and conclusions for internal and key customer presentations to make recommendations and product demonstrations.
+ Develop training resources to provide guidance to regional and local commercial and technical teams to improve our value creation and sales effectiveness.
+ Other duties as assigned
+ Provide expert thought leadership in your field and work with limited direction, using additional research and interpretation to identify issues or problems. You may provide direction to supporting team members and be a strategic contributor.
**Qualifications**
**Minimum Qualifications**
+ Doctorate degree , doctor of veterinary medicine or related advanced degree,
+ Minimum of six years of related work experience
+ Other minimum qualifications may apply
Customer Service
Posted today
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(Mức lương: Thỏa thuận)
This position belongs to sale devision
- Communicate with customers for Quotation, Sample Development, Mass Production Delivery.
- Work with other departments (Engineer, Purchasing, Production, Quality) to handle customer orders and other issues related to production & quality.
- Receive POs from customers and create production requests and manage production plans to deliver on time.
- Create shipping documents (Invoice, Packing List,.) to send Logistics Department for customs declaration.
- Track and follow with Accounting Department for payment schedule from customers.
- Other sales reports,.
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Cơ hội du lịch
Company trip and teambuilding activities
Phiếu giảm giá
Free lunch & dinner at factory
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- Experience in manufacturing company is priority
- MS Office
- English fluently
**BENEFITS**:
- Professional working environment
- Free lunch & dinner at factory
- Yearly salary review
- Company trip and teambuilding activities
- Opportunity to join a training course (ISO, QAQC skill, Auditor skill, management skill, soft skill.)
- Shuttle buses from Hanoi city to the factory
- Other benefits under current Vietnamese labor law
LOCATION: Lô K1-2 KCN Đại Đồng - Hoàn Sơn, Phường Tân Hồng, thành phố Từ Sơn, Bắc Ninh
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Giao Nhận Hàng,Kho Vận
Trung cấp - Nghề
Không yêu cầu
Customer Service Representative
Posted today
Job Viewed
Job Description
Responsibilities:
- Respond to customer inquiries and resolve issues promptly and professionally via phone, email, and chat.
- Provide information about products and services.
- Process orders, applications, and requests.
- Troubleshoot customer problems and provide effective solutions.
- Maintain customer records and update account information.
- Escalate complex issues to appropriate departments when necessary.
- Follow communication scripts and guidelines.
- Identify opportunities to improve customer service processes.
- Gather customer feedback and report it to management.
- Strive to achieve excellent customer satisfaction ratings.
- High school diploma or equivalent; some college or customer service training is a plus.
- Proven experience in customer service or a related role.
- Excellent verbal and written communication skills.
- Strong active listening and problem-solving abilities.
- Proficiency in using customer service software and CRM systems.
- Ability to multitask and manage time effectively.
- A positive and patient demeanor.
- Adaptability to changing customer needs and business processes.
- Ability to work independently in a remote setting.
- Basic computer proficiency.
Customer Service Representative
Posted today
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Job Description
Customer Service Representative
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products, services, policies, and procedures.
- Resolve customer complaints and issues efficiently and effectively, aiming for first-contact resolution.
- Process customer orders, returns, and exchanges accurately.
- Document all customer interactions and resolutions in the CRM system.
- Escalate complex issues to supervisors or relevant departments when necessary.
- Identify customer needs and help customers find the right solutions.
- Maintain a positive attitude and contribute to a collaborative team environment.
- Adhere to company quality standards and service level agreements.
Qualifications:
- High school diploma or equivalent required; some college or vocational training is a plus.
- Proven experience in a customer service or call center role.
- Excellent verbal and written communication skills.
- Strong listening and interpersonal skills.
- Ability to remain calm and professional under pressure.
- Proficient in using computer systems and customer service software.
- Ability to multitask and manage time effectively.
- A genuine desire to help customers and resolve their issues.
Customer Service Specialist
Posted today
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Job Description
Customer Service Representative
Posted today
Job Viewed
Job Description
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide information about products and services, and assist with order placement.
- Resolve customer complaints and issues efficiently and effectively.
- Process customer orders, returns, and exchanges accurately.
- Document customer interactions and maintain detailed records in the CRM system.
- Follow communication scripts and guidelines to ensure consistency.
- Identify and escalate priority issues to the appropriate departments.
- Gather customer feedback and share insights to improve services.
- Adhere to all company policies and procedures regarding customer service.
- Contribute to team efforts and achieve departmental goals.
- High school diploma or equivalent.
- Proven customer support experience or experience as a client service representative.
- Excellent communication and interpersonal skills.
- Strong problem-solving and active listening skills.
- Proficiency with CRM software and help desk systems.
- Ability to multitask, prioritize, and manage time effectively.
- Patience and empathy when dealing with customers.
- Ability to work effectively in a hybrid environment.
- Basic computer literacy and typing skills.
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Customer Service Representative
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products, services, and company policies.
- Troubleshoot and resolve customer issues, escalating complex problems to the appropriate departments when necessary.
- Process orders, returns, and exchanges efficiently.
- Maintain detailed records of customer interactions, transactions, comments, and complaints in the CRM system.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Follow communication procedures, guidelines, and policies.
- Gather customer feedback and share insights with the team to improve service quality.
- Contribute to team efforts by accomplishing related results as needed.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Proven customer support experience or experience as a client service representative.
- Excellent communication and active listening skills.
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of characters.
- Ability to multi-task, set priorities, and manage time effectively.
- Proficiency in using computer systems and customer service software.
- Patience and empathy when dealing with customer concerns.
- A positive attitude and a commitment to providing excellent service.
- Ability to work collaboratively within a team environment.
This is an excellent opportunity to grow your career in customer service within a supportive environment in **Can Tho, Can Tho, VN**. Join us and become a key part of our commitment to customer satisfaction.
Customer Service Representative
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products, services, and company policies.
- Troubleshoot and resolve customer issues, complaints, and concerns efficiently.
- Escalate complex problems to the appropriate departments when necessary.
- Process orders, forms, applications, and requests accurately.
- Maintain customer records and update account information in the CRM system.
- Gather customer feedback and report common issues to management for service improvement.
- Adhere to service level agreements and key performance indicators (KPIs).
- Contribute to team efforts by accomplishing related results as needed.
- Identify opportunities to upsell or cross-sell products and services where appropriate.
- Participate in training sessions to enhance product knowledge and customer service skills.
- Handle customer complaints with empathy and professionalism, aiming for satisfactory resolutions.
- Ensure consistent delivery of high-quality customer support.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Proven experience in customer service or a similar role.
- Excellent verbal and written communication skills in Vietnamese and English.
- Strong active listening and problem-solving abilities.
- Proficiency in using computers, CRM software, and common office applications.
- Ability to multitask and manage time effectively.
- Patience, empathy, and a customer-centric attitude.
- Ability to work both independently and collaboratively within a team.
- Comfortable working in both an office environment and remotely as per the schedule.
- Adaptability and willingness to learn new processes and systems.
Customer Service Representative
Posted today
Job Viewed
Job Description
Key responsibilities include:
- Answering customer inquiries via phone, email, and other communication channels in a timely and professional manner.
- Providing accurate information about products, services, and company policies.
- Troubleshooting and resolving customer issues, complaints, and concerns with patience and efficiency.
- Escalating complex issues to the appropriate departments when necessary.
- Maintaining customer records by documenting all interactions and transactions accurately in the CRM system.
- Processing orders, returns, and exchanges according to company procedures.
- Identifying and escalating opportunities for service improvement.
- Building and maintaining strong customer relationships through excellent service.
- Adhering to all company policies and procedures regarding customer service and data privacy.
Qualifications:
- High school diploma or equivalent; associate's degree or relevant certification is a plus.
- Proven customer support experience or experience as a client service representative.
- Excellent communication and active listening skills.
- Strong phone contact handling skills and active listening.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to multitask, prioritize, and manage time effectively.
- A patient and positive attitude, with a focus on customer satisfaction.
- Ability to work in a fast-paced environment and handle challenging situations calmly.
- Good problem-solving abilities and attention to detail.