200 Premium Outlets jobs in Vietnam
Retail Store Associate
88000 Long Xuyen, An Giang
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a popular retail chain, is looking for enthusiastic and customer-focused Retail Store Associates to join their team in Long Xuyen, An Giang, VN . This is an excellent opportunity to gain experience in the retail sector and contribute to a positive shopping experience for customers. As a Retail Store Associate, you will be responsible for assisting customers, maintaining store appearance, processing sales transactions, and managing inventory. The ideal candidate will have strong interpersonal skills, a positive attitude, and a passion for providing exceptional customer service. Key responsibilities include greeting customers warmly, answering inquiries about products, recommending items based on customer needs, and ensuring the store is clean, organized, and well-stocked. You will operate the cash register and handle various payment methods accurately. Understanding product knowledge and sales techniques is important. This role requires you to be on your feet for extended periods and may involve lifting and moving merchandise. You will work closely with store management and fellow associates to achieve sales targets and ensure smooth store operations. Join a supportive team environment where your contributions are recognized and valued.
Responsibilities:
Qualifications:
Responsibilities:
- Greet and assist customers in a friendly and helpful manner.
- Provide product information and recommendations.
- Process sales transactions accurately using the point-of-sale system.
- Maintain store cleanliness, organization, and visual merchandising standards.
- Manage inventory, including stocking shelves and tracking stock levels.
- Answer customer questions and resolve any issues or complaints.
- Achieve individual and store sales goals.
- Handle cash and other payment methods with accuracy.
- Follow all company policies and procedures.
- Collaborate with team members to ensure efficient store operations.
Qualifications:
- High school diploma or equivalent.
- Previous experience in retail or customer service is preferred.
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Basic math skills and ability to handle cash transactions.
- Ability to stand for extended periods and lift moderate weight.
- Positive attitude and willingness to learn.
- Team player with good organizational skills.
- Flexibility to work various shifts, including weekends and holidays.
This advertiser has chosen not to accept applicants from your region.
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Remote Online Store Associate
53000 Hoa Sơn
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a detail-oriented and customer-focused Remote Online Store Associate to assist with the daily operations of their e-commerce platform. This fully remote position involves managing product listings, processing orders, and providing excellent customer support. You will be responsible for ensuring product information is accurate and up-to-date, uploading new products, and maintaining the overall appearance of the online store. Order fulfillment tasks include verifying order details, coordinating with shipping partners, and managing returns or exchanges. Providing timely and helpful responses to customer inquiries via email or chat is a critical aspect of this role. The ideal candidate will have a strong understanding of e-commerce operations, exceptional organizational skills, and a customer-centric approach. Proficiency in using e-commerce platforms and a knack for problem-solving are highly valued. You should be comfortable working independently, managing your time effectively, and maintaining high levels of accuracy in a remote environment. A passion for online retail and contributing to a positive customer experience is essential.
Key Responsibilities:
Key Responsibilities:
- Manage and update product listings on the e-commerce website.
- Process customer orders accurately and efficiently.
- Coordinate with shipping carriers and track order statuses.
- Handle customer inquiries and resolve issues via email or chat.
- Manage returns and exchanges according to company policy.
- Maintain the overall organization and presentation of the online store.
- Assist with inventory management and stock level monitoring.
- Identify and report any website errors or issues.
- Gather customer feedback to improve services.
- Ensure a smooth and positive online shopping experience for all customers.
- High school diploma or equivalent; some college coursework preferred.
- Previous experience in e-commerce, customer service, or retail operations.
- Familiarity with e-commerce platforms (e.g., Shopify, Magento) and CRM systems.
- Excellent written and verbal communication skills.
- Strong attention to detail and organizational abilities.
- Ability to multitask and manage time effectively.
- Proficiency in Microsoft Office Suite or Google Workspace.
- Customer-focused with a positive attitude.
- Ability to work independently and meet deadlines in a remote setting.
This advertiser has chosen not to accept applicants from your region.
1
Retail Store Associate - Visual Merchandising Focus
570000 An Thanh
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a vibrant and customer-focused Retail Store Associate with a keen eye for visual merchandising to join their team in **Vung Tau, Ba Ria–Vung Tau**. This role is integral to creating an appealing and engaging shopping experience for all customers. You will be responsible for assisting customers with their needs, processing transactions accurately, maintaining store cleanliness, and ensuring product displays are attractive and well-maintained according to brand standards. A key aspect of this position involves collaborating with the store manager to implement visual merchandising directives, arranging products, creating eye-catching displays, and ensuring the sales floor is consistently presented in a compelling manner. You should have a passion for fashion/products, excellent communication skills, and a positive attitude. Previous experience in a retail environment, particularly with visual merchandising or display responsibilities, is highly desirable. You will be trained on our client's product lines, sales techniques, and visual merchandising guidelines. This position requires individuals who are reliable, punctual, and enjoy working in a team-oriented environment. Flexibility in scheduling, including evenings and weekends, is a requirement. The ability to stand for extended periods and perform tasks such as lifting and moving merchandise is also necessary. Join us to become a key part of a welcoming retail space and contribute to delivering exceptional customer service and a visually appealing store environment.
Responsibilities:
Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Process sales transactions accurately using the point-of-sale system.
- Maintain store cleanliness and organization to high standards.
- Implement visual merchandising directives, arranging products and creating displays.
- Replenish stock on the sales floor and ensure merchandise is presented attractively.
- Assist with inventory management and stocktaking.
- Handle customer inquiries and resolve minor issues promptly.
- Collaborate with team members to achieve store sales targets.
- Previous retail or customer service experience preferred.
- Demonstrated interest in visual merchandising and store presentation.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Basic math skills and ability to handle cash transactions.
- Physical ability to stand for long periods, lift, and move merchandise.
- High school diploma or equivalent.
This advertiser has chosen not to accept applicants from your region.
2
Customer Service
Hanoi, Hanoi
Trường Mầm Non - Tiểu Học - THCS Đức Trí
Posted today
Job Viewed
Job Description
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
This position belongs to sale devision
- Communicate with customers for Quotation, Sample Development, Mass Production Delivery.
- Work with other departments (Engineer, Purchasing, Production, Quality) to handle customer orders and other issues related to production & quality.
- Receive POs from customers and create production requests and manage production plans to deliver on time.
- Create shipping documents (Invoice, Packing List,.) to send Logistics Department for customs declaration.
- Track and follow with Accounting Department for payment schedule from customers.
- Other sales reports,.
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Cơ hội du lịch
Company trip and teambuilding activities
Phiếu giảm giá
Free lunch & dinner at factory
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- Experience in manufacturing company is priority
- MS Office
- English fluently
**BENEFITS**:
- Professional working environment
- Free lunch & dinner at factory
- Yearly salary review
- Company trip and teambuilding activities
- Opportunity to join a training course (ISO, QAQC skill, Auditor skill, management skill, soft skill.)
- Shuttle buses from Hanoi city to the factory
- Other benefits under current Vietnamese labor law
LOCATION: Lô K1-2 KCN Đại Đồng - Hoàn Sơn, Phường Tân Hồng, thành phố Từ Sơn, Bắc Ninh
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Giao Nhận Hàng,Kho Vận
Trung cấp - Nghề
Không yêu cầu
(Mức lương: Thỏa thuận)
This position belongs to sale devision
- Communicate with customers for Quotation, Sample Development, Mass Production Delivery.
- Work with other departments (Engineer, Purchasing, Production, Quality) to handle customer orders and other issues related to production & quality.
- Receive POs from customers and create production requests and manage production plans to deliver on time.
- Create shipping documents (Invoice, Packing List,.) to send Logistics Department for customs declaration.
- Track and follow with Accounting Department for payment schedule from customers.
- Other sales reports,.
**Chức vụ**: Nhân viên/Chuyên viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
Cơ hội du lịch
Company trip and teambuilding activities
Phiếu giảm giá
Free lunch & dinner at factory
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
- Experience in manufacturing company is priority
- MS Office
- English fluently
**BENEFITS**:
- Professional working environment
- Free lunch & dinner at factory
- Yearly salary review
- Company trip and teambuilding activities
- Opportunity to join a training course (ISO, QAQC skill, Auditor skill, management skill, soft skill.)
- Shuttle buses from Hanoi city to the factory
- Other benefits under current Vietnamese labor law
LOCATION: Lô K1-2 KCN Đại Đồng - Hoàn Sơn, Phường Tân Hồng, thành phố Từ Sơn, Bắc Ninh
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Giao Nhận Hàng,Kho Vận
Trung cấp - Nghề
Không yêu cầu
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Supervisor
410000 Thai Binh , Thai Binh
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a dedicated and experienced Customer Service Supervisor to lead their support team in Thai Binh, Thai Binh, VN . This role is crucial for ensuring exceptional customer satisfaction and efficient resolution of inquiries. You will supervise a team of customer service representatives, provide training, monitor performance, and handle escalated customer issues. Key responsibilities include developing and implementing customer service policies, analyzing customer feedback to identify areas for improvement, and ensuring adherence to service level agreements. The ideal candidate possesses strong leadership skills, excellent communication abilities, and a deep understanding of customer service best practices. You should have a passion for helping customers and a proven ability to motivate and develop a team. This is an on-site position that offers a stable and supportive work environment. You will be instrumental in maintaining high standards of customer care and contributing to our client's reputation for excellent service.
Responsibilities:
Qualifications:
Responsibilities:
- Supervise and manage a team of customer service representatives.
- Provide training, coaching, and performance feedback to team members.
- Handle and resolve escalated customer complaints and issues.
- Monitor customer interactions to ensure quality and adherence to service standards.
- Develop and implement customer service policies and procedures.
- Analyze customer feedback and service metrics to identify areas for improvement.
- Ensure timely and accurate responses to customer inquiries across all channels.
- Maintain a high level of customer satisfaction and loyalty.
- Collaborate with other departments to resolve customer issues effectively.
- Prepare reports on customer service performance and team productivity.
Qualifications:
- Bachelor's degree in Business Administration, Communications, or a related field.
- Minimum of 4 years of experience in customer service, with at least 1 year in a supervisory role.
- Proven ability to lead and motivate a team.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong understanding of customer service principles and best practices.
- Experience with customer service software and CRM systems.
- Ability to handle difficult customer situations with professionalism and empathy.
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative
590000 Hoa Sơn
WhatJobs
Posted today
Job Viewed
Job Description
WhatJobs is seeking a friendly, patient, and highly organized Customer Service Representative to join our support team in Quy Nhon, Binh Dinh, VN . This role offers a hybrid work arrangement, providing flexibility and opportunities for both remote work and in-office collaboration.
You will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information about our products and services. Responsibilities include answering phone calls, responding to emails, and managing customer support tickets with professionalism and efficiency. You will strive to deliver exceptional customer experiences, ensuring customer satisfaction and loyalty. This involves actively listening to customer concerns, identifying solutions, and escalating complex issues when necessary. You will maintain accurate customer records and document all interactions in our CRM system. The ability to multitask, manage time effectively, and adapt to changing customer needs is crucial.
Key responsibilities include:
We are looking for candidates with excellent communication and interpersonal skills, along with a strong ability to empathize with customers. Previous experience in a customer service role is preferred. Proficiency in using computers and common software applications, including CRM systems, is essential. The ability to remain calm and professional under pressure, coupled with strong problem-solving skills, is a must. A positive attitude and a genuine desire to help customers are highly valued. If you are a people-oriented individual looking for a rewarding role with a hybrid work setup, we encourage you to apply.
You will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information about our products and services. Responsibilities include answering phone calls, responding to emails, and managing customer support tickets with professionalism and efficiency. You will strive to deliver exceptional customer experiences, ensuring customer satisfaction and loyalty. This involves actively listening to customer concerns, identifying solutions, and escalating complex issues when necessary. You will maintain accurate customer records and document all interactions in our CRM system. The ability to multitask, manage time effectively, and adapt to changing customer needs is crucial.
Key responsibilities include:
- Handling inbound customer inquiries via phone, email, and chat.
- Providing information about products, services, and policies.
- Resolving customer complaints and issues in a timely and satisfactory manner.
- Documenting all customer interactions and transactions in the CRM system.
- Following communication protocols, guidelines, and policies.
- Identifying and escalating priority issues to the appropriate internal teams.
- Gathering customer feedback and sharing it with relevant departments for service improvement.
- Maintaining a high level of product knowledge.
- Achieving personal and team customer satisfaction goals.
- Contributing to team efforts by accomplishing related results as needed.
We are looking for candidates with excellent communication and interpersonal skills, along with a strong ability to empathize with customers. Previous experience in a customer service role is preferred. Proficiency in using computers and common software applications, including CRM systems, is essential. The ability to remain calm and professional under pressure, coupled with strong problem-solving skills, is a must. A positive attitude and a genuine desire to help customers are highly valued. If you are a people-oriented individual looking for a rewarding role with a hybrid work setup, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
21000 Haiphong , Haiphong
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a friendly, patient, and efficient Customer Service Representative to join their fully remote support team. This role is vital in ensuring customer satisfaction by providing exceptional assistance and resolving inquiries promptly and effectively. You will be the first point of contact for customers, handling a range of queries via phone, email, and chat. The ideal candidate will possess excellent communication skills, a positive attitude, and a strong ability to multitask and navigate various software systems. This is a fully remote position, allowing you to work from your home office. Responsibilities include answering customer questions, troubleshooting issues, processing orders, and providing information about products and services. We are seeking individuals who are empathetic, resourceful, and dedicated to delivering a positive customer experience. Your ability to listen attentively and provide clear, concise solutions will be key to success in this role.
Responsibilities:
Responsibilities:
- Respond to customer inquiries and resolve issues promptly and professionally via phone, email, and chat.
- Provide information about products and services.
- Process orders, applications, and requests.
- Troubleshoot customer problems and provide effective solutions.
- Maintain customer records and update account information.
- Escalate complex issues to appropriate departments when necessary.
- Follow communication scripts and guidelines.
- Identify opportunities to improve customer service processes.
- Gather customer feedback and report it to management.
- Strive to achieve excellent customer satisfaction ratings.
- High school diploma or equivalent; some college or customer service training is a plus.
- Proven experience in customer service or a related role.
- Excellent verbal and written communication skills.
- Strong active listening and problem-solving abilities.
- Proficiency in using customer service software and CRM systems.
- Ability to multitask and manage time effectively.
- A positive and patient demeanor.
- Adaptability to changing customer needs and business processes.
- Ability to work independently in a remote setting.
- Basic computer proficiency.
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative
930000 Can Tho , Can Tho
WhatJobs
Posted today
Job Viewed
Job Description
Join our team as a Customer Service Representative in Can Tho, Can Tho, VN ! We are looking for a friendly and efficient individual to handle customer inquiries and provide a positive experience. Responsibilities include answering customer questions via phone and email, processing orders, resolving complaints, and maintaining customer records. You will be expected to offer solutions and information related to our products and services. This role involves a hybrid work model, requiring some days in the office and others remote, offering a balance between collaboration and flexibility. We value individuals who are proactive, possess excellent communication skills, and have a genuine desire to help customers. Training will be provided to ensure you have the necessary skills and knowledge to succeed. A positive attitude and a commitment to providing high-quality service are essential. You will work closely with other departments to ensure seamless customer interactions and contribute to a positive brand image. This is an excellent opportunity to grow your career in a supportive environment. Successful candidates will demonstrate strong problem-solving abilities and a keen attention to detail.
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
600000 Pleiku, Gia Lai
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a motivated and customer-focused Customer Service Representative to join their team inPleiku, Gia Lai, VN . This position requires excellent communication skills and a passion for providing outstanding support to our valued customers. You will be the first point of contact, handling inquiries, resolving issues, and ensuring customer satisfaction through various channels, including phone, email, and potentially in-person interactions. Responsibilities include actively listening to customer needs, providing accurate information about products and services, processing orders, and escalating complex issues to the appropriate departments. The ideal candidate will be patient, empathetic, and possess strong problem-solving abilities. You should be adept at managing multiple tasks simultaneously, maintaining a professional demeanor, and adhering to company service standards. A commitment to continuous learning and improving customer interaction strategies is essential. Join us to be a vital part of a team dedicated to building lasting customer relationships and upholding our company's reputation for exceptional service.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products, services, policies, and procedures.
- Resolve customer complaints and issues efficiently and effectively, aiming for first-contact resolution.
- Process customer orders, returns, and exchanges accurately.
- Document all customer interactions and resolutions in the CRM system.
- Escalate complex issues to supervisors or relevant departments when necessary.
- Identify customer needs and help customers find the right solutions.
- Maintain a positive attitude and contribute to a collaborative team environment.
- Adhere to company quality standards and service level agreements.
Qualifications:
- High school diploma or equivalent required; some college or vocational training is a plus.
- Proven experience in a customer service or call center role.
- Excellent verbal and written communication skills.
- Strong listening and interpersonal skills.
- Ability to remain calm and professional under pressure.
- Proficient in using computer systems and customer service software.
- Ability to multitask and manage time effectively.
- A genuine desire to help customers and resolve their issues.
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Specialist
35000 Nam Dinh , Nam Dinh
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a dedicated and empathetic Customer Service Specialist to manage customer inquiries and provide exceptional support in Nam Dinh, Nam Dinh, VN . This role is crucial in ensuring customer satisfaction and resolving issues efficiently. You will be the primary point of contact for customers, handling inquiries via phone, email, and chat. Key responsibilities include diagnosing and troubleshooting customer issues, guiding customers through product features and services, processing orders, and managing customer accounts. You will also be responsible for escalating complex problems to the appropriate departments and maintaining detailed records of customer interactions and resolutions. The ideal candidate will possess excellent communication and active listening skills, a patient and professional demeanor, and the ability to remain calm under pressure. A strong problem-solving aptitude and a customer-centric mindset are essential. Previous experience in a customer service or helpdesk role is required, with a minimum of 1 year preferred. Proficiency in using customer relationship management (CRM) software is a plus. This is a hybrid role, requiring a blend of in-office and remote work, offering flexibility while maintaining team collaboration. You will have the opportunity to work with a supportive team and contribute to a positive customer experience. If you are passionate about helping people and thrive in a dynamic environment, this is the perfect opportunity for you. We offer a competitive compensation package and the chance to grow your career in a reputable organization.
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