81 Program Delivery jobs in Vietnam

**BAT is evolving at pace - truly like no other organisation.**

**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!**

**BAT VIETNAM IS LOOKING FOR A NEW PRODUCT INTRODUCTION (NPI) DELIVERY MANAGER**

**JOB OVERVIEW**

Job Title

NPI Delivery Manager VN Cluster

Reports To

NPI Manager VN Cluster

Number of subordinates

N/A

Function

Operations - NPI

Location

Ho Chi Minh, Vietnam

**PART 2: PURPOSE OF THE ROLE**

The NPI Delivery Manager is responsible for ensuring the successful end-to-end delivery of all NPI product launches, modifications, regulatory requirements, and brand SKU rationalisation in the end market. Specifically, this includes all global, regional and end market-initiated CAP 0, CAP 1 and selected CAP 2 rated projects (usually for single market execution). This role is also expected to work closely with the RNPI Project Manager for the area/market to support robust project portfolio tracking, compliance to the new ways of working for effective NPI management and provide appropriate reporting to relevant governance forums (PDT/RNPI) for stakeholder management and decision making.

This position is a central role in end market to ensure that the organisation is capable of quickly delivering new brand value to consumers dependent on project scope. It must demonstrate the ability to drive ordered progress across project types of varying complexity from simple bar code changes to complex and innovative brand introductions that require stakeholder management across many levels in both the end market organisation and the wider BAT group. A key requirement to achieve this is a thorough understanding of what effective NPI management entails i.e., project management is executed in accordance with Group Standards for Decision Rights, Protocols and HIVE system usage against audit compliance.

**PART 3: KEY ACCOUNTABILITIES - BUSINESS**
- Manage the delivery of assigned projects to agreed time, quality, and cost, using the mandated approval and stage-gate management process stipulated in the One Marketing Decision Rights, to enable achievement of end market cycle plans
- Manage the end-to-end project implementation in HIVE OTIF considering integration across all areas in the business based on the scope of the project as defined in the Project Mandate and/or Project Brief.
- Develop the full project plan with input from the functional experts and monitor and manage the project schedule as per the project plan by assigning tasks in HIVE to the appropriate functional expert including any related Master Data.
- Managing the project budget on behalf of the commercial budget holder and driving the local business case completion as well as project risks through the HIVE risks management functionality and ensure adequate risk mitigation is in place.
- Deal with operational issues and negotiate and resolve issues as they arise across areas of the project and where they impact on other activities, systems, and projects.
- Providing the visibility of potential problems earlier in the project lifecycle, and the ability to take the appropriate recommendations/ corrective action to the appropriated forums (S&IR, GMA).
- Assure all projects for Vietnam Cluster market (including projects managed by NPI hub) also achieve OTIF, budget, followed PIPO (Phased In Phased Out) methodology and all others governance requirement.

**PART4: KEY ACCOUNTABILITIES - PEOPLE**
- Collaborate with stakeholders at all levels to develop aligned plans & priorities, resolve project issues and secure support necessary to assure project delivery with the right level of visibility to facilitate informed decision making
- Estimate the resources and participants needed to achieve project objectives. Where required, negotiate with functional managers for the acquisition of required team members from within BAT
- Establish, lead, and motivate cross functional teams as necessary to successfully deliver projects and drive and support collaboration within and across teams, functions and end-markets
- Champion the BAT NPI Process and associated system across functions, driving best-practice, ensuring full audit compliance (Decision Rights, Protocols, and the HIVE system usage)
- Establish and maintain effective working relationships with the NPI Community, Global Brand delivery team, Regional and End-Market Brand Marketing, Global and Regional Functional Experts, Regional Operations functions
- Drive constant improvement in the performance of the NPI process via engagement of Regional Operations functions, Global and Regional Brand Delivery teams, Functional Experts and Regional Marketing
- Ensure lessons learned from programmes are identified, shared with relevant stakeholders, improvement plans developed with clear ownership and implemented.

**PART 5: KNOWLEDGE, SKILLS AND EXPERIENCE**
- Minimum Bachelor’s Degree or equivalent, with at l

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.
- Responsible for the delivery of the development, project leadership, quality and timely delivery of projects and deliverables.
- Responsible for ensuring that projects are properly planned, communicated, and progressed throughout the project lifecycle.
- Responsible for the effective management of project budgets and the control of project expenses.
- Combine skills in negotiations, administration, leadership, and technology to remove obstables and hindrances.
- Identify cross directorate and cross project dependencies, risks and activities and negotiating resolution to conflict.
- Responsible for ensuring that projects are properly planned, communicated, and progressed throughout the project lifecycle.
- Review business requirements and strategize methods to minimize delays and utilize resources.

Job Responsibilities:

- Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently
- Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team
- Matrix-managing a multidisciplinary team and creating a collaborative, innovative and efficient working culture, and team performance.
- Provide support, supervise staff, and provide direction and mentorship in tech support and service delivery
- Ensure team(s) maintain focus on quality and continuous delivery.
- Work with the Product Owner to define the roadmap for any given product and translate this into user stories
- Ensure all products are built to an appropriate level of quality
- Defining, documenting, and coordinating requirements, scope, priorities, change management and estimations.
- Encouraging regular iteration on deliverables and key ceremonies (stand-ups, sprint planning, backlog grooming, demos, retros).
- Creating and presenting easy-to-follow reporting, including throughput, risks, issues and successes.
- Keeping projects on time and on budget

Job Requirements:

- Bachelor’s degree in a Computing discipline or equivalent
- Over 5 years project management experience
- Over 5 years of experience working in an IT or technical support environment
- Experience in running Agile (Scrum or Kanban)
- Experience of Team management and staff development
- Experience of financial control and budget management
- Experience of vendor management
- Strong business-oriented spirit and delivery processing skills
- Strong communication and team player that have expert knowledge of Agile methodologies. Effective verbal and written communication skills (People, Customer)
- Strong analytical skills (Strategy, Financials)
- Strong leadership and decision-making skills (People)
- Require capability of presenting in English especially on technical and architectural topics
- Efficient in using Microsoft Office, MS Project, Jira

Our client is seeking a highly organized and results-driven Senior Project Delivery Manager to lead complex projects from initiation to successful completion in Nam Dinh, Nam Dinh, VN . This role demands exceptional leadership, strategic planning, and execution skills to ensure projects are delivered on time, within budget, and to the highest quality standards. The ideal candidate will have a proven track record in managing diverse project portfolios, mitigating risks, and fostering effective collaboration among project teams and stakeholders. You will be responsible for defining project scope, objectives, and deliverables, and developing detailed project plans, schedules, and resource allocation strategies.

Key responsibilities include overseeing all phases of the project lifecycle, managing project budgets, tracking progress, and reporting on key performance indicators. The Senior Project Delivery Manager will identify potential risks and issues, develop contingency plans, and implement effective problem-solving strategies to keep projects on track. You will lead and motivate project teams, provide guidance and mentorship, and ensure clear communication channels are maintained throughout the project. Stakeholder management is crucial, requiring strong negotiation and influencing skills to ensure alignment and buy-in from all parties involved. This position demands a proactive approach to project management, with a focus on continuous improvement and adherence to best practices.

We require a Bachelor's degree in a relevant field such as Engineering, Business Administration, or a related discipline. Professional project management certifications such as PMP or PRINCE2 are highly desirable. A minimum of 7 years of progressive experience in project management, with a significant portion focused on managing large-scale or complex projects, is essential. Demonstrated experience in leading cross-functional teams and managing project budgets and resources effectively is mandatory. Strong knowledge of project management methodologies, tools, and techniques is required. Excellent leadership, communication, negotiation, and problem-solving skills are critical for success in this role. The ability to adapt to changing priorities and manage multiple projects simultaneously is a key requirement.

Our client is seeking a highly experienced and motivated Senior Delivery Manager to oversee and optimize logistics operations in **Nam Dinh, Nam Dinh, VN**. This critical role involves managing a fleet of vehicles, ensuring timely and efficient delivery of goods, and maintaining high standards of safety and compliance. The Senior Delivery Manager will be responsible for planning, coordinating, and directing all transportation activities, including route planning, dispatching, and load management. You will work closely with warehouse staff, drivers, and clients to ensure seamless operations and customer satisfaction. Key responsibilities include developing and implementing operational strategies to improve efficiency, reduce costs, and enhance service quality. You will also be responsible for managing the performance of the logistics team, providing training and mentorship, and ensuring adherence to company policies and procedures. Strong analytical skills are required to monitor key performance indicators (KPIs), identify areas for improvement, and implement corrective actions. The ideal candidate will have a proven track record in logistics management, excellent leadership capabilities, and a deep understanding of transportation regulations and best practices. Experience with logistics software and technology is essential. This role offers a competitive salary and benefits package, with opportunities for career advancement within a dynamic organization. If you are a results-oriented leader with a passion for driving operational excellence in the logistics sector, we encourage you to apply. The ability to adapt to changing market demands and problem-solve effectively is paramount. Join our team and make a significant impact on our supply chain operations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
We are looking for strategic, global business leader with strong supplier delivery, customer engagement, and delivery partner management experience to work with outsourced delivery partners to manage outsourced day-to-day frontline delivery, their processes and supporting tools in a quick and deeply transforming group.
The ideal candidate must have a strong customer-focused mindset, supplier delivery management experience and have a passion for driving support delivery to high, defined standards. They must be able to drive issue resolution with outsourced delivery partners and manage high priority escalations, as appropriate. This person will act as delivery oversight for delivery partners and will drive strategies for improved issue handling consistency and efficiency.
This role is flexible in that you can work up to 100% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Provide tools, processes and reporting aligned support delivery oversight in managed outsourced day-to-day frontline delivery
- Maintain overall responsibility for delivery in accordance with defined standards (eg. COPC)
- Undertake consistency efforts to land constant transformation (change management) with our delivery partners, supporting their performance in partnership with other Regional SDMs, tools (CSS & GPS) and business intelligence program managers.
- Strongly collaborate for issue resolution, reduce customer effort, cost efficacy and policy adherence
- Coordinate efforts to experiment new processes / policies deployments & adherence.
- Address tool issues, policy clarifications, and other similar requests
- Drive consistency and best practice sharing across sites around Operational reporting adoption (including taxonomy) & resolution of related issues.
- Introduce playbook to new Delivery Partners and validate that all components are implemented (i.e. reporting, invoicing templates, quality programs meet SOW)
- Ensure Delivery Partner adheres to SOW requirements (i.e. KPIs, new hire onboarding, billing guidelines, outlier management, contact flows, CARE program.)
- Engage internal stakeholders regarding release management plans and work with PTAs to ensure operational readiness of frontline advocate
- Support Audits (Account / Privacy audits - including Credit support)
- Support Forecasting / delivery partners invoicing structure
- Escalate high risk and systemic issues appropriately to collaborate for resolution.
Success Measure:
- Improvement in Delivery Partner KPI performance, including CPE, issue handling consistency and efficiency, escalation percentage, etc. driving strong adherence to SOW
- Close working relationship and strong feedback from delivery partners
- Close collaboration and working relationship with PTAs, DPMs and other internal CSS stakeholders
Stakeholders & Partnerships:
To be successful in this role, the SDM must have effective relationships / partnerships with key stakeholders in the CSS organization, including but not limited to:
- Delivery Partner Leaders
- Partner Technical Advisors
- Delivery Partner Managers in CE&S BO&P team
- Tools teams
- Support Planners
- Release managers
**Qualifications**
Skills & Qualifications:
- English fluency
- 5+ years of business experience; self-motivated
- Strong global communication skills, and skills in building partnerships with customers and partners.
- Ability to navigate and influence in a matrixed organization
- Strong experience, knowledge and understanding of support delivery
- Demonstrated experience/ability manage frontline delivery resources and oversee technical resolution with a broad array of skills to ensure best-in-class customer, delivery partner outcomes
- Demonstrated experience/ability in resolving customer and delivery partner issues, SOW management and building long-term account relationships
- Account relationship with delivery partners, managing day-to-day delivery and escalations
- Demonstrated experience in working as necessary with employees at different levels and investing effort in building right stakeholder partnerships
- Ability to create effective and inclusive relationships, listen, communicate, influence, and collaborate cross-team at all organizational levels as well as with delivery partners in a highly diverse team
- Relevant Bachelor's degree or experience commensurate with job expectations is required
Chinese (Mandarin) business proficiency are key advantages.
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Company Description
**_
The Bosch Group_**_ is a leading global supplier of technology and services. In 2013, its roughly 281,000 associates generated sales of 46.4 billion Euros. Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology._
- The Bosch Group comprises Robert Bosch GmbH and its roughly 360 subsidiaries and regional companies in some 50 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries. This worldwide development, manufacturing, and sales network is the foundation for further growth_

**_ Bosch Global Software Technologies Company Limited (BGSV) i_**_s 100% owned subsidiary of Robert Bosch GmbH._
**_BGSV_**_ has started its operations from 19th October, 2010 at e-Town2 in HCMC. This engineering development center will be engaged in developing embedded systems and software, mechanical design and simulation, and will provide IT (SAP Consulting, JAVA Development.) and Business Services (Finance and accounting, Economics, Purchasing, Logistics, Translations Japanese-English-Japanese, Information Security ) solutions to the Bosch group of companies globally._

**Job Description**:
**_
Our vision_**_ is to be THE software engineering partner for brake system in ASEAN. We deliver complete software projects (CSPs) to our Bosch counterparts of CC, BEG and 2WP divisions for the OEMs in nearshore regions Japan, China, ASAEAN. We perform the end-to-end software development activities including all the roles like developers, testers, integrators, project managers and other special functions like functional safety and cyber security for our projects. We also work on the advanced engineering topics like software engineering for E&E architecture._
- “Join us in this noble cause of saving lives and develop your career towards these futuristic technologies”._

**With the rapid development of our projects, we're looking for talented Project Manager and Delivery Manager (2 different roles with different focus) to join Brake System team in Ho Chi Minh and Hanoi. General responsibilities include**:

- Analyze customer requirements, clarify and document
- Issue development request to developers and track the progress
- Plan, Monitor and Control project schedule
- Interface with customers, manage OPLs and stakeholders
- Develop team and give feedback to associates as per need

**As a PROJECT MANAGER, **you will be responsible for typical functions in project management including: management projects from requirements to delivery, practicing globally accepted project management methods and techniques and adopting them to Bosch specific needs, responsible for Quality, Cost and Delivery. You will be the interface to customers and responsible for managing the project schedule and deliverables within defined QCD. Your main tasks:

- Engineering services for embedded software projects (C, Automotive)
- Working with engineering team to make overall project proposal (work packages, time schedule.)
- Supporting sales with quotation, pricing and contract with customer's supplier
- Leading project team, execute project till final delivery to customer
- Use PM tools for project management
- Close cooperate with Bosch BUs, BEG-CN (engineering team)

**As a DELIVERY MANAGER, **you will be responsible for typical functions in general management including defining business strategies focusing on achieving business excellence, people management and customer relationship management. The focus is mainly to strategize, plan and optimally deploy available resources toward customer satisfaction and management of cost, quality delivery schedule. Your main tasks:

- Lead a team of **10-20 Software Developers **as a Techno Manager
- ** Planning and allocation of resources **for projects, tools, hardware, etc. and ensure deployment as per targets
- ** People management** with feedback and project level engagement (responsible for KPIs, deploying resources, people management, conduct Goal Performance Dialogue for team members)
- Responsible for **building up competency** for the team. Provide resources for Competency Enhancement projects and build in Project-specific
- Input for Billing, cost utilization
- Focus productivity improvement
- Manage the technical aspects of the project tasks and performs reviews
- Manage hardware, software, facilities usage, ISP

APPLY NOW TO SEIZE THE OPPORTUNITY TO RECEIVE **JOINING BONUS - 1 MONTH OF GROSS SALARY**

**Qualifications**:

- B.S or equivalent degree in Mechatronic Engineering, Automotive Engineering, Electronics, Computing Engineering, Information Technology or related major
- Good at stakeholder management skills
- ** English proficiency **is a must
- Have strong experience in **Embedded software development**:

- Have hands-on experience in Automotive Diagnostics and Communication protocols is big advant

We are seeking a highly organized and experienced Delivery Fleet Manager to oversee and optimize our logistics operations in Hue, Thua Thien–Hue, VN . This pivotal role will be responsible for the efficient and safe operation of our delivery fleet, ensuring timely deliveries and exceptional customer service. You will manage a diverse team of drivers, coordinate daily routes, monitor vehicle maintenance schedules, and ensure compliance with all traffic laws and company policies.

Key responsibilities include developing and implementing innovative logistics strategies to reduce costs and improve delivery times, managing fuel consumption, and maintaining accurate fleet records. The ideal candidate will have a strong understanding of fleet management software and best practices in the transportation industry. You will also be responsible for conducting driver training sessions, performance reviews, and promoting a safety-first culture.

This position requires excellent leadership and communication skills, the ability to solve problems creatively, and a proactive approach to managing daily operations. You will collaborate closely with dispatch, sales, and customer service departments to ensure seamless coordination. Experience with route optimization software and a proven track record of improving fleet efficiency are essential.

Qualifications:

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 5 years of experience in fleet management or a similar logistics role.
• Proficiency in fleet management software and Microsoft Office Suite.
• Strong knowledge of vehicle maintenance and repair.
• Excellent leadership, communication, and problem-solving skills.
• Valid driver's license and a clean driving record.
• Ability to work in a fast-paced environment and adapt to changing priorities.

This role offers a competitive salary and benefits package, along with opportunities for professional growth within a dynamic organization. Join us and play a crucial role in shaping the future of our logistics operations.

**Delivery/ Project Manager (English)**:
Innotech Vietnam Corporation
- Ứng Tuyển

Project Manager English Agile
- Đăng nhập để xem mức lương
- 33 Ba Vi Street, Ward 04, Tan Binh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 3 giờ trước

**3 Lý Do Để Gia Nhập Công Ty**:

- Highly competitive Salary & Benefits
- Best performance ( up to 1200usd/year)
- Opportunity to be on site in the USA, Australia

**Mô Tả Công Việc**:
1. Overall delivery responsibility for a portfolio of Agile software development projects

2. Understanding the client's pain points, strategic trends and initiatives and positioning of ITV together with the Client Manager by providing relevant solutions and driving ‘Delivery led Growth’.

3. Shape and develop the appropriate delivery solution (working closely with the Sales lead, Technical solution architect(s) and others) by determining the right skillsets, team sizing, hiring needs, etc. including setting up the proposal

4. Review the quality reports with respect to the project/program to ensure that proposal, project set-up and project execution are done according to ITV’s policies and processes

5. Project Delivery;
- Review the project planning and monitoring work products regularly
- Ensure that the project/program adheres to the agreed budget and Schedule
- Prepare Project status reports for the Client Steering Committee
- Monitor and review customer satisfaction
- Manage change request together with the Client Manager
- Address escalations from Project Manager (internal) or client (external) about project risks and issues

6. Project Team management
- Ensure adequate staffing and training, clear definition of responsibilities
- Ensure commitment of the project team to the project plan
- Motivate, coach and mentor the development team, supervise and evaluate team members, provide them with valid and constructive feedback, supportive and professional mentoring
- Lead the Project team in design methods and principles, adopting a standard for issue and risk management as well as the management of the product backlog and inventor
- Provide guidance and direction to the team to ensure effective and continuous delivery pipeline with the appropriate level of automation

**Yêu Cầu Công Việc**:
Must have:

- ** Excellent English ability (writing, verbal) and able to communicate effectively at all levels (must be able to present to a group of stakeholders)**.
- Experience minimum 5 years as a Project Management/ Team management.
- **Strong knowledge of Scrum methodology, processes, and practices**:

- **Strong communication, collaboration, leadership, conflict resolution and resource management skills**:

- Strong knowledge of project management practices: budgeting (estimation), planning, monitoring and control, quality management and communication.
- **Strong report skills and interpersonal skills, extremely resourceful**:

- Good understanding of software development process
- Favorable traits include: proactivity, logic, self organization and team player.
- Coordinates closely with sales to align solution design with customers’ requirements.
- Collaborates with sales to ensure these opportunities are effectively covered.
- Proven ability to solve problems creatively, Excellent analytical skills
- ‘Roll your sleeves up’ attitude working.

Nice to have:

- Strong knowledge of various software development practices such as Agile, XP, LEAN and DevOps. Jira/Confluence experience is preferred.
- International education and/or experience working abroad is considered a strong asset (as most of our customers are based outside of Vietnam).
- Experience with at least one of programming languages/framework such as React Native/ReactJS/Java Spring/NodeJS
- Well-organized, capable of performing multiple tasks, able to work under high pressure
- PMi-ACP or PMP is preferred.
- Be happy to coach, mentor and train less senior colleagues.

**Tại Sao Bạn Sẽ Yêu Thích Làm Việc Tại Đây**:
**Our benefits**:

- 13th month salary base on exactly time available monthly working at INNOTECH
- **Commission/Bonus** of Project
- **Budget for team building** each quarter/ kick off project
- **Wedding/New Born** ~ 2,000,000/ time
- **Vaccine for baby** from 0-36 months: 2,000,000/ 1 year
- Provide **Laptop **& **Extra high definition** screens for working
- **Profit bonus. Performance bonus** plan.
- **Employee referral bonus**:2,000,000 - 10,000,000 (depend on level / roles)
- **Overseas travel **opportunities (America/Australia)
- **Working Time**: 9:00 AM - 6:00 PM from Monday - Friday

**People & Passion**:

- Fun team building activities including **Happy Hour**:

- Annual **Company trips **/ Internal Library/ Football club / Trekking Club
- Support for **learning and certificate examination**.
- Internal & external **training courses**:

- Values driven, international working environment and agile culture.

Our client is seeking a highly organized and proactive Remote Delivery Driver Manager to oversee and optimize our delivery operations. This role is crucial for ensuring the efficient, timely, and safe delivery of goods across various regions. You will be responsible for managing a team of remote drivers, coordinating logistics, monitoring performance, and implementing strategies to enhance operational efficiency. The ideal candidate has a strong background in logistics or transportation management, excellent leadership skills, and is adept at using technology to manage distributed teams and complex delivery schedules. This is a fully remote position, allowing you to manage operations from anywhere.

Responsibilities:

• Manage, train, and support a team of delivery drivers remotely.
• Develop and implement optimized delivery routes and schedules to maximize efficiency and minimize costs.
• Monitor driver performance using telematics and delivery management software, providing feedback and coaching.
• Ensure compliance with all relevant transportation regulations, safety standards, and company policies.
• Handle customer inquiries and resolve delivery-related issues promptly and professionally.
• Coordinate with dispatch, warehouse, and customer service teams to ensure smooth operations.
• Analyze delivery data to identify trends, bottlenecks, and areas for improvement.
• Implement performance improvement plans and set key performance indicators (KPIs) for the driver team.
• Manage driver scheduling, including shift planning and adherence to working hours.
• Foster a positive and safety-conscious culture within the remote driver team.
• Utilize technology solutions for real-time tracking, communication, and reporting.
• Proactively identify and mitigate potential risks in the delivery process.
• Conduct virtual performance reviews and provide ongoing professional development support.

Qualifications:

• Proven experience in logistics, transportation management, or fleet management.
• Demonstrated experience in managing remote teams or distributed workforces.
• Strong understanding of delivery operations, route planning, and optimization.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in using logistics and delivery management software, GPS tracking systems, and communication tools.
• Ability to analyze data and generate actionable insights.
• Strong problem-solving skills and the ability to make sound decisions under pressure.
• Knowledge of transportation laws and safety regulations.
• Ability to manage multiple priorities and work effectively in a fast-paced, remote environment.
• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred.

This is a remote opportunity, perfect for managing logistics from anywhere. Join our client's innovative team and drive the future of delivery.