Reliability Program Manager, Hardware Reliability

Hanoi, Hanoi Amazon

Posted 5 days ago

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Job Description

Description
Amazon develops innovative consumer-centric product solutions. As a reliability program engineer you will be part of an exciting team developing, testing, and delivering new products. Your primary responsibility will be the development and implementation of methodologies/techniques to enhance product reliability. You will work closely internal cross-functional teams and outside partners to drive and execute product qualification. You must be responsive, flexible and able to succeed within an open collaborative peer environment.
The reliability program manager will be responsible for:
Create reliability test plans including resource allocations, validation schedule assumptions, and validation items scope.
Manage the local CM team on reliability resource planning, test execution, failure analysis, and track the issues from creation to closure.
Implement specific validation items in reliability test plans with schedule. Flexible adjustment should be made based on issue occurring and debugging.
Lead and drive on DFMEA, debugging, failure analysis, DOEs and fixing issues discovered during testing.
Evaluate and develop reliability test methodologies to reduce test time and increase test coverage.
Evaluate reliability risks and do escalations to management team.
Travel extensively in Vietnam and Asia to support reliability activities.
Travel to US for team collaboration or training.
Key job responsibilities
As a Reliability Program Manager (RPM), the primary responsibility will be the development and implementation of methodologies/techniques to enhance product reliability and manage reliability activities.
The RPM will lead the reliability engineering and operations activities through new product introduction stage.
The RPM will work closely with internal cross-functional teams and CM (Contract Manufacturer) partners to drive and execute product qualification, failure analysis, and issue resolving.
The RPM will also assist CM management team in enhancing local infrastructure and capability, including lab construction, testing and FA capability, and assist with cross functional team activities.
Basic Qualifications
- Bachelor's degree or above in electrical engineering, material engineering, mechanical engineering or related fields.
- 5+ years experience as an engineering lead or engineering project manager.
- Good understanding of the principles and basic structures of measuring instruments such as HALT, chambers, oscilloscopes, multimeters etc.
- Strong technical problem solving skills and experience with failure analysis techniques.
- Strong team work spirit, team leader preferred.
- Excellent bi-lingual (Vietnamese & English) written and verbal communication skills required.
- Strong communication and leadership skills required.
- Good ability in multi-task.
Preferred Qualifications
- Experience as an Engineering Manager with expertise in reliability, product development processes and a proven track record delivering high volume consumer electronic devices to market.
- Experience with failure analysis techniques to isolate failure for any issues. Have reliability knowledge, statistical knowledge and be able to use reliability and statistical method to do data analysis, provide risk assessment and life forecast.
- Experience dealing with high volume manufacturing sites in Asia and, ideally, worked with several different OEM/ODM partners.
- Experience in working with a diverse group of engineering, operations and product management professional proficient at creating and tracking complex development schedules, managing issues and tracking bugs.
- Background in consumer electronics (wireless devices, audio devices preferred).
- Solid understanding of both software and hardware development life cycles, and leadership skills.
- Strong communication and leadership skills required. Due to the international nature of the project, fluent English communication are a must, and fluent Chinese communication is preferred.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Senior Technical Program Manager

Hanoi, Hanoi Microsoft Corporation

Posted 11 days ago

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We seek talented a **Senior Technical Program Manager** to manage programs that result in these products being built, tested, and sold to customers. Candidates with backgrounds in both software and hardware engineering are ideal. Our team's systems manage the manufacturing process, run tests at each production stage, collect detailed information, and track results throughout the product lifecycle. This data is critical for business decisions and product quality improvements, including calibrating sensors, detecting display defects, and identifying issues before customer impact.
This highly collaborative role aligns a cross-functional team to execute operational plans, with key partners including product development, sourcing, test, manufacturing operations, and the new product introduction management team.
This role is a good opportunity for candidates that have a personal or professional interest in consumer electronics, gadgets, or device components such as cameras, displays, sensors, RF/LTE technologies etc.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Depth understanding of the product technical requirements, various groups milestones and interdependencies for establishing an accurate and effective Project infrastructure.
+ Accountable for effective management of risks and dependencies while ensuring timely decisions are being made, ensuring quality of the product.
+ Manage and drive the build readiness technical issues via leveraging supplier resources. Track daily progress or yield reporting plan for the success product build.
+ Drive clear and accurate communications and recommendations to peers and senior management by distilling complex technical challenges, outlining options, and providing supporting data. Exceptional communication highlighting risks and providing recommendations to support product level decisions.
+ Good in presentation skill, ability to communicate and present to all levels of management.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
+ OR equivalent experience.
+ 2+ years of experience managing cross-functional and/or cross-team projects.
+ Additional experience and knowledge in managing test relevant project, product development process will be significantly advantageous. Supplier management experience preferred.
+ Candidate must demonstrate advanced level of knowledge in manufacturing disciplines; possess excellent communications and leadership skills, ability to work well with cross functional groups, ability to work independently with remote supervision.
+ Communication in English both written and spoken, is required as a high standard.
+ Communication in Vietnamese and other diverse language is a plus.
**Preferred Qualifications:**
+ Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development
+ OR equivalent experience.
+ 6+ years of experience managing cross-functional and/or cross-team projects.
+ 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
+ Strong Integrity.
+ Strong passion and accountability.
+ Leadership (Agent of change).
+ Ability to influence.
+ Supplier relationship management.
+ Supplier development skill set.
+ Willing to learning. Embracing Microsoft culture.
#W+Djobs #MDO
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Supplier Program Manager

Hanoi, Hanoi Amazon

Posted 12 days ago

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Description
Supplier Program Manager
Location: Vietnam
WiFi is the new electricity. Outside the smartphone, it's the technology we depend on the most. The foundation for the modern home. The basement of Maslow's pyramid. It makes our favorite experiences -- Netflix, Spotify, FaceTime -- come to life.But at best, WiFi is like death by a thousand cuts: dead zones, painful setup, embarrassing passwords, equipment that's a major eyesore. At worst, it's complete failure -- usually right when you need WiFi most.eero is fixing all of that. It's not easy, which is why we've built a world-class team and culture. We believe deeply in what we're doing, and, more importantly, enjoy doing it together. Come join us.
The Role:
The Supplier Program Manager at eero is responsible for driving new tooling development and plastic injection production from concept approval through ramp-up of eero devices. The role is responsible for driving mechanical suppliers in collaboration with cross-functional teams and supply chain to achieve the project goals. The position reports on KPIs for delivery and overall capacity for the custom mechanical commodity. This role is the focal point of contact in Vietnam for all Mechanical activities. The Supplier Program Manager needs close communication and teamwork with the worldwide teams such as OPM, MDE, Product Design, EPM, ID, etc., to ensure the projects are progressing according to schedule.
The Supplier Program Manager is responsible for closely monitoring and driving in-region activities including DFM, tooling release, process qualification, and material preparation for builds. Working closely with the Manufacturing Design Engineer (MDE), Tooling Engineer (TE), Global Commodity Manager (GCM), Supplier Quality Manager (SQM), and Reliability Engineer (REL), the role is also responsible for driving suppliers to ensure the schedules are on track, issues are resolved, and quality requirements are met.
What you'll do:
- Lead eero's enclosures or heatsink productions through new product introduction by driving supplier to execute plan of record
- Join cross functional development with PD, Compliance, Quality, Reliability, Product, and Supply Chain to execute and deliver plastics enclosure or heatsink across multiple suppliers.
- Drive NPI at supplier (EVT, DVT, PVT) and ongoing qualification management for copy toolings, tooling modifications, alternative sources, or factory moves.
- Stand-up supplier's factory ensuring definition and execution for all manufacturing processes meet eero standards
- Manage supplier capacity, KPI, and overall performance.
- Own the overall enclosure/heatsink production lines - primary contact point for CM/Supplier to coordinate, define, and resolve any capacity and technical production issues with upstream supplier.
- Engage in process definition on supplier production line flow, layout, UPH to optimize for eero production goals.
- Develop rapport with supplier partners and detailed knowledge of "how the factory works" its capabilities and limitations.
- Own schedules for supplier deliverables which contribute into POR build readiness for EV, DV, PV+. Commit to build readiness at supplier to support xVT Builds
- Drive raw materials used for NPI and production schedules to maintain inventory at planned levels for prototype and /or production build.
- Lead critical issue resolution throughout product development cycle.
Basic Qualifications
We're looking for someone with: 8+ years experience in Program Management or related field
- Experience in the high volume consumer electronics industry
- Demonstrated experience managing complex project schedules with tight deadlines
- Good understanding of material, tooling and mechanical manufacturing processes
- Able to provide advice on technical decision and trouble shooting
- Experience working onsite with manufacturers and suppliers, driving schedule and issues resolution
- Proven strong organizational and problem solving skills
- Excellent oral and written communication skills required for effective presentations
- Demonstrated critical thinking capability
- Fluent in English
- Can work on multiple projects simultaneously
Preferred Qualifications
Chinese Language is a plus.
Ability to on-site at Vietnam supplier's factories
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Product Operations Principal Engineer (Operation project manager)

Hanoi, Hanoi Dell Technologies

Posted 13 days ago

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Job Description

When Dell Technologies launches new game-changing products into the global market, Product Operations Engineering has a vital role to play. The team coordinates all the operational activities that enable products to be introduced and sustained successfully. It's about making sure there is consistency between production and test environments. It's about ensuring hardware, software and networking changes are migrated into the production environment in a stable and controlled way. And it's about creating build processes, coordinating product builds for release into production and setting up configuration specifications for releases.
Join us to do the best work of your career and make a profound social impact as a Product Operations Principal Engineer on our Product Operations Engineering team in **Hanoi, Vietnam** .
**What you'll achieve**
As a Product Operations Principal Engineer, you will be responsible for P providing coordination of operational activities associated with the introduction of a new product worldwide. Coordinates all operational activities associated with the introduction of the new product. Responsible for ensuring stable, controlled migration of hardware, software and networking changes into the production environment. Ensures consistency between production and test environments. Creates/maintains build processes, coordinates product builds for release into production, prioritizes failures and works with development to resolve problems. Sets up configuration specifications for releases.
+ Represents Worldwide Operations from a product perspective. Creates factory strategies and plans for Worldwide Operations based on product plans and roadmaps.
+ Utilizes metrics to improve new production, introduction process and product quality, at launch and throughout life of the program. Ensures Operations achieves Ready to Ship Release and transactions into production/sustaining.
+ Transitions products from theOLP process to the sustaining phase. Drives action plans and strategies to reduce overall manufacturing transformation cost.
+ Drives quality improvements by eliminating sources of defects in the design, supplier, new product introduction and manufacturing processes.
+ Drives continuous improvement inOLP process, product manufacturability and flexibility, and operations cycle time and quality.
**Take the first step towards your dream career**
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
**Essential Requirements**
+ 8+ years of relevant experience or equivalent combination of education and work experience. Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (i.e., dept/peer review).
+ Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Internal and external contacts often pertain to company plans and objectives.
+ Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives, as well as an understanding of company protocol.
+ Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
+ Establishes and assures adherence to budgets, schedules, work plans and performance requirements.
**Desirable Requirements**
+ Senior management reviews objectives to determine success of operation.
+ Involved in developing, modifying and executing company policies that affect immediate operations(s) and may also have company-wide effect.
**Who we are**
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here ( .
**Job ID:** R
This advertiser has chosen not to accept applicants from your region.

Product Operations Principal Engineer (Operation project manager)

Hanoi, Hanoi Dell Technologies

Posted 13 days ago

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Job Description

When Dell Technologies launches new game-changing products into the global market, Product Operations Engineering has a vital role to play. The team coordinates all the operational activities that enable products to be introduced and sustained successfully. It's about making sure there is consistency between production and test environments. It's about ensuring hardware, software and networking changes are migrated into the production environment in a stable and controlled way. And it's about creating build processes, coordinating product builds for release into production and setting up configuration specifications for releases.
Join us to do the best work of your career and make a profound social impact as a Product Operations Principal Engineer on our Product Operations Engineering team in **Hanoi, Vietnam** .
**What you'll achieve**
As a Product Operations Principal Engineer, you will be responsible for P providing coordination of operational activities associated with the introduction of a new product worldwide. Coordinates all operational activities associated with the introduction of the new product. Responsible for ensuring stable, controlled migration of hardware, software and networking changes into the production environment. Ensures consistency between production and test environments. Creates/maintains build processes, coordinates product builds for release into production, prioritizes failures and works with development to resolve problems. Sets up configuration specifications for releases.
+ Represents Worldwide Operations from a product perspective. Creates factory strategies and plans for Worldwide Operations based on product plans and roadmaps.
+ Utilizes metrics to improve new production, introduction process and product quality, at launch and throughout life of the program. Ensures Operations achieves Ready to Ship Release and transactions into production/sustaining.
+ Transitions products from theOLP process to the sustaining phase. Drives action plans and strategies to reduce overall manufacturing transformation cost.
+ Drives quality improvements by eliminating sources of defects in the design, supplier, new product introduction and manufacturing processes.
+ Drives continuous improvement inOLP process, product manufacturability and flexibility, and operations cycle time and quality.
**Take the first step towards your dream career**
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
**Essential Requirements**
+ 8+ years of relevant experience or equivalent combination of education and work experience. Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (i.e., dept/peer review).
+ Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Internal and external contacts often pertain to company plans and objectives.
+ Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives, as well as an understanding of company protocol.
+ Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
+ Establishes and assures adherence to budgets, schedules, work plans and performance requirements.
**Desirable Requirements**
+ Senior management reviews objectives to determine success of operation.
+ Involved in developing, modifying and executing company policies that affect immediate operations(s) and may also have company-wide effect.
**Who we are**
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here ( .
**Job ID:** R
This advertiser has chosen not to accept applicants from your region.

Sustaining Operations Program Manager, eero

Hanoi, Hanoi Amazon

Posted 13 days ago

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Job Description

Description
Sustaining Operations Program Manager
Location: Vietnam
WiFi is the new electricity. Outside the smartphone, it's the technology we depend on the most. The foundation for the modern home. The basement of Maslow's pyramid. It makes our favorite experiences -- Netflix, Spotify, FaceTime -- come to life.But at best, WiFi is like death by a thousand cuts: dead zones, painful setup, embarrassing passwords, equipment that's a major eyesore. At worst, it's complete failure -- usually right when you need WiFi most.eero is fixing all of that. It's not easy, which is why we've built a world-class team and culture. We believe deeply in what we're doing, and, more importantly, enjoy doing it together. Come join us.
The Role:
The Sustaining Operations Program Manager is responsible for ensuring production health for Mass production, Post Ramp Qualification, and Sustaining programs at the contract manufacturer for core eero products. This role begins as the 'go-to' person for all sustaining production activities. Engaging as early as production ramp-up, you interface with NPI, supply chain, sourcing, manufacturing engineering, hardware R&D, and quality, and represent eero to the factory. You are DRI for auditing forecasting, meeting goals for production and executing post-ramp-qualifications. During PRQ, your responsibility is to triage, drive qualification builds, and plan implementation of change orders. You have an expert knowledge of purchase orders, component lead-times, logistics implications, and IQC/OQC to ensure a healthy flow of product.
Duties and Responsibilities:
● Be the on-site lead for eero at the factory executing eero priorities day to day.
● Lead eero's contract manufacturer on site by managing factory meetings, clear-to-build, scheduling, production issues, and delivery of parts in coordination with eero Supply Chain, Sourcing, Manufacturing Engineering, and Quality. Drive daily meetings with manufacturer and eero sustaining team to ensure forward movement of any production line risks.
● Triage and execute factory scheduling of Post Ramp Qualification builds through to implementation. Own PQR budget planning and cost saving reporting.
● Track all changes and deviations to implementation.
● Communicate production status to cross-functional team on all factory metrics and health. Own weekly status reporting and monthly cost reporting.
● Ensure factory alignment of NPI component costs vs MP component cost strategy set by Sourcing team
● Work with SQE, Sourcing, and Supply Chain to resolve any material gating issues.
● Manage product End of Manufacturing transition.
● Be the expert by demonstrating detailed knowledge of "how the factory works," its capabilities, limitations, lead-times, etc.
● Support coverage for activities occurring at factory.
● Manage projects and actions resulting from Supplier Business Reviews
Basic Qualifications
● 5+ years in consumer electronics industry possessing direct responsibility in the areas of factory NPI, supply chain, materials management, and sourcing
● Expertise in explaining Product LifeCycle (EVT, DVT, PVT, PRQ, SUS, EOL)
● Must be fluent in Vietnamese with strong English writing and speaking.
Preferred Qualifications
● Expert in component procurement and can manage complex multi-revision parts
● Demonstrated experience in gathering full details while having ability of concise communication
● Degree in Supply Chain management or Engineering Management
● Exceptional communication skills via brevity and details, you can communicate to both factory technician and CEO.
● Attention to detail without becoming lost in the details
● Mandarin Chinese language is a plus
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Shaw Vietnam - Product Development full time Intern

Hanoi, Hanoi Shaw Industries Inc

Posted 19 days ago

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Job Description

Job Title
Shaw Vietnam - Product Development full time Intern
Position Overview
Position summary: This role will assist and support in the development of the Shaw Floors, Coretec, Anderson Tuftex, Shaw Contract, Patcraft and our Home Center segment for our outsourced products in Asia Pacific, reporting to the Product Development Director - Asia. The selected candidate will work from our Shaw Hanoi office.
Responsibilities:
· Support and assist in the execution of the product development process for Asia Pacific produced hard surface products.
· Assist Product Development team by providing all setup specifications for new product introductions for input into the blueprint, verification of accuracy, including product specs and product packaging.
· Travel periodically to outsourced vendors to confirm product packaging including box labels, pallet labels and box mockups.
· Assist Product Development team to ensure product schedules and cost objectives are kept.
· Work with other groups: global sourcing, technical and quality control to complete tasks and support business growth needs;
· Complete other tasks assigned by the manager.
· Work flexible hours. Be available nights or weekends as necessary.
Requirements:
· Must be detail-oriented and have good Microsoft Excel skills.
· Must be self-motivated and maintain a positive attitude.
· Bachelor's degree university students/graduates.
· Ability to follow written and oral instructions in English and Mandarin.
· Will need to pass the color test.
· Able to travel periodically in the northern part of Vietnam.
.
Work Shift
Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
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Reliability Program Manager, Hardware Reliability

Hanoi, Hanoi Amazon

Posted 19 days ago

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Job Description

Description
Amazon develops innovative consumer-centric product solutions. As a reliability program engineer you will be part of an exciting team developing, testing, and delivering new products. Your primary responsibility will be the development and implementation of methodologies/techniques to enhance product reliability. You will work closely internal cross-functional teams and outside partners to drive and execute product qualification. You must be responsive, flexible and able to succeed within an open collaborative peer environment.
The reliability program manager will be responsible for:
- Create reliability test plans including resource allocations, validation schedule assumptions, and validation items scope.
- Manage the local CM team on reliability resource planning, test execution, failure analysis, and track the issues from creation to closure.
- Implement specific validation items in reliability test plans with schedule. Flexible adjustment should be made based on issue occurring and debugging.
- Lead and drive on DFMEA, debugging, failure analysis, DOEs and fixing issues discovered during testing.
- Evaluate and develop reliability test methodologies to reduce test time and increase test coverage.
- Evaluate reliability risks and do escalations to management team.
- Travel extensively in Vietnam and Asia to support reliability activities.
- Travel to US for team collaboration or training.
Key job responsibilities
- As a Reliability Program Manager (RPM), the primary responsibility will be the development and implementation of methodologies/techniques to enhance product reliability and manage reliability activities.
- The RPM will lead the reliability engineering and operations activities through new product introduction stage.
- The RPM will work closely with internal cross-functional teams and CM (Contract Manufacturer) partners to drive and execute product qualification, failure analysis, and issue resolving.
- The RPM will also assist CM management team in enhancing local infrastructure and capability, including lab construction, testing and FA capability, and assist with cross functional team activities.
Basic Qualifications
- Bachelor's degree or above in electrical engineering, material engineering, mechanical engineering or related fields.
- 5+ years experience as an engineering lead or engineering project manager.
- Good understanding of the principles and basic structures of measuring instruments such as HALT, chambers, oscilloscopes, multimeters etc.
- Strong technical problem solving skills and experience with failure analysis techniques.
- Strong team work spirit, team leader preferred.
- Excellent bi-lingual (Vietnamese & English) written and verbal communication skills required.
- Strong communication and leadership skills required.
- Good ability in multi-task.
Preferred Qualifications
- Experience as an Engineering Manager with expertise in reliability, product development processes and a proven track record delivering high volume consumer electronic devices to market.
- Experience with failure analysis techniques to isolate failure for any issues. Have reliability knowledge, statistical knowledge and be able to use reliability and statistical method to do data analysis, provide risk assessment and life forecast.
- Experience dealing with high volume manufacturing sites in Asia and, ideally, worked with several different OEM/ODM partners.
- Experience in working with a diverse group of engineering, operations and product management professional proficient at creating and tracking complex development schedules, managing issues and tracking bugs.
- Background in consumer electronics (wireless devices, audio devices preferred).
- Solid understanding of both software and hardware development life cycles, and leadership skills.
- Strong communication and leadership skills required. Due to the international nature of the project, fluent English communication are a must, and fluent Chinese communication is preferred.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Project Manager - Software Offshoring - English speaking

Hanoi, Hanoi NTT America, Inc.

Posted 26 days ago

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**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Project Manager is a seasoned subject matter expert, responsible for leading and directing concurrent client projects classified as standard or complex.
The primary responsibility of the Project Manager is to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to the organization or into the client's support operations).
**Key responsibilities:**
+ Leads and directs concurrent standard or complex projects.
+ Engages with stakeholders to deliver projects from original concept through final implementation.
+ Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
+ Ensures that the project delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
+ Manages the delivery of the project, including rigorous scope control and change management.
+ Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
+ Documentation and management of risks and issues.
+ Ensures clear and concise communications to all stakeholders.
+ Provides pre-sales support by working with sales teams to scope and cost a project solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
+ Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organizational consulting and technical services offerings.
+ Coordinates activities of the project teams through task delegation or resource assignment etc.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Seasoned project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
+ Ability to establish strong relationships with internal stakeholders and external clients.
+ Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
+ Good written and verbal communication skills.
+ Ability to work in high-pressure environments.
+ Seasoned ability to manage urgent and complex tasks simultaneously.
+ Seasoned business acumen and commercial skills.
+ Passionate, strong initiative, self-driven with a commitment to succeed.
+ Seasoned influencing ability whilst taking a collaborative approach.
+ Decisive with good attention to detail ability.
+ Seasoned ability to promote project services to both internal stakeholders and external clients.
+ Competent in project change management.
+ Seasoned knowledge of the industry, domain, or technology related to the client's project.
+ Seasoned problem-solving and analytical skills to identify and address issues that may arise during project implementation.
**Qualifications and experience:**
+ Bachelor's Degree in Computer Science, Computer Engineering or any other IT-related fields.
+ More than 7 years' experience in software development and 1 ~ 2 years' experience in project management.
+ 4~6 years' experience in Java Enterprise Application or Microservice development, preferably using popular Java development framework / tools such as Spring framework, JPA, JMS
+ 2~3 years' experience in any of Oracle/MS SQL/PostgreSQL
+ Experience to manage development of ERP/Production/Data & Intelligence/Service Now/Intramart project as a plus.
+ Excellent English communication
+ Good design documentation is required.
+ Able to build team work spirit and always continuous motivating subordinates.
+ Project Management Professional (PMP) Certificate is a plus.
+ Japanese company experience is preferable.
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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Project and Partnerships Manager, Vietnam

Hanoi, Hanoi Zenysis

Posted today

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**Applicants must have legal authorization to work in Vietnam and must be based in Ha Noi.**

Zenysis is a technology startup, founded in 2015, that builds advanced open-source and enterprise data integration and analytics software for public health and development entities in low
- and middle-income countries. Our vision is to transform how public and private sector stakeholders access and use data to address the world's most pressing development challenges.

At Zenysis, our impact is not limited to our partnerships in developing and implementing our technology. Rather we define impact by our success in helping our users access the full power of their data so they can act on valuable insights to build and sustain high performing, equitable systems, deliver lifesaving resources to millions in need, prevent and track pandemic diseases, rapidly standup emergency responses, and improve service delivery efficiency and quality.

Currently funded by USAID, the Global Fund, Gavi, the Bill and Melinda Gates Foundation and PAHO among others, we are operating at both the global and country levels, with teams supporting programs in 8 countries across Africa, Asia, and South America. As a technology startup working in the traditional development space, we are unique. As such, we are a diverse team composed of entrepreneurs, engineers, diplomats, project managers, as well as global health and international development experts.

At Zenysis, we are proactive about ensuring a healthy work/life balance and invest heavily in mentorship, learning, and personal development. As a global company, diversity, equity, and inclusion are core parts of our values and how we conduct ourselves as a team.

**The Role**:

- The Project and Partnerships Manager (PPM) will be responsible for developing strong relationships with existing and new partners, data analysis, product strategy, and everything in between, while building the skills to lead increasingly large parts of our long term operations and strategy in Vietnam. In addition, the PPM will take full responsibility for the success of product deployments, including working with analysts and high-level decision makers, running analyses, scoping engineering projects, collaborating with engineering, and ensuring that all aspects of technical implementation run smoothly.

Reporting to the Regional Director for Delivery, The PPM will also have a line of accountability to the Vice President Partnerships and Strategy for partnership related activities. The PPM will ensure alignment of human and financial resources consistent with Zenysis project delivery goals and objectives. The PPM will serve as the main point of contact for Zenysis Operations, Growth and Partnership teams, as well as in-country and external stakeholders. Over time, the PPM will be responsible for building local teams that are capable of taking more responsibility for development and expansion.

**Responsibilities**:

- ** Partnerships**:

- Together with the Vice-President for Partnerships and Strategy, establish and implement Zenysis’ partnerships strategy for Vietnam.
- Manage and expand Zenysis’ partnerships with Global Health donors and other relevant organizations in Vietnam
- Identify opportunities to strengthen Zenysis’ relationships with relevant stakeholders.
- Manage an ongoing dialogue with our partners to understand their needs and goals and look for ways that Zenysis can add value to our partners.
- **
Project management**:

- Drive all project-related activities for assigned clients/projects with attention to efficiency, timing, and provide superior service to the client and/or intended audience.
- Manage the project communications and processes to ensure successful outcomes and aligned expectations.
- Keep systems up to date with client launches and changes.
- Produce consistent high-level communications to internal and external stakeholders on project status, risks, and changes recommended. Execute on the project delivery processes and methodology to support quality of project deliverables.
- Support knowledge sharing within and across projects. Facilitate the proper archiving and accessibility of the project deliverables with the consulting delivery team.
- Assess and minimize business exposure and risk and ensure that project documents are complete, current, and stored appropriately.

**Qualifications**:

- You are based in Hanoi, Vietnam.
- Master’s Degree in public health, health informatics, information technology, computer science, or other related field.
- 10+ years of relevant work experience in health-related projects, including 5+ years of experience in senior project leadership roles.
- Demonstrated experience working closely and successfully with the public health sector in Vietnam.
- Experience managing the Global Fund and USAID/PEPFAR funded projects.
- Strong understanding of digital health tools and systems as well as health data management and use.
- Experience building and sustai
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