1 787 Quality Manager jobs in Vietnam

Job Summary:

This role is a people management position and should be able to manage complexity, plan and align work to meet goals, direct work, optimize work process, attract and develop talent as well as have self-awareness. The key responsibility is to develop the engineering team and new product/suppliers.

Job Responsibilities:

1. Cascade the company goals into team goals and individual goals, develop project plan and provide sufficient support to meet the goals;

2. Identify the high-performance employees as the succession plan for supervisor or manager and provide sufficient support to help for their development;

3. Lead the key engineering related projects for companywide or high-risky product development projects, and deliver the good result;

4. Support teammates to make sure their projects/tasks run smoothly without negative impact to business. The key team work scope include following areas:

5. Develop new products from launching until mass production qualification, including but not limited to supplier qualification assessment, sample review, testing, and validation and verification.

6. Interface with suppliers, advising them in all aspects of the products quality and any chance of improvement.
7. Implement designer transfer to suppliers and internal stakeholders such as supplier quality engineering and inspector.
8. Handle change control related to product development according to Medline internal procedure and make sure compliance and effectiveness.
9. Provide solution and handle quality issues related to product develop.
10. Implement process and product vigilance audit according to aligned schedule.
11. Keep continuous improvement for products and product development process.

Monitor team work, summarize and present in a way easy to understand, and make adjustment and support when necessary. - Other work assigned by manager and as the backup for manager.

Qualifications:

• Education level: Bachelor degree or above, from engineering/ or R&D or related.
• Working experience: At least 8 years working experiences in quality and engineering areas, 3 years in people management role; experience in medical device and supplier development, and project management;
• Specific knowledge and requirements: Be familiar with ISO13485 requirements and quality management tools, be able to handle multiple tasks/projects in the same time, be team player, and be able to travel according to business needs (>50%).
• Language: good at English especially verbal English
• Plan and align work: plan and prioritize work;
• Direct work: to provide direction, delegate, remove obstacle to get team work done
• Optimize work process;
• Have high sense of urgency and build good relationship with others;
• Good at presentation in English.

About Kärcher

Kärcher is the world's leading provider of cleaning technology, recognized for
innovation, sustainability, and uncompromising product quality
. With more than 17,000 employees in 85 countries, we are united by a common goal: to make the world a cleaner place. At Kärcher Technology Vietnam, we combine global standards with local expertise to ensure every product meets the expectations of our customers worldwide.

Position Overview

We are seeking an experienced
Quality Manager
to lead our Quality Management function at the manufacturing site. This role is responsible for ensuring compliance with international standards, driving supplier quality excellence, and fostering a culture of continuous improvement across the plant. The successful candidate will play a critical role in supporting sustainable growth and ensuring defect-free products that meet customer requirements.

Key Responsibilities

ISO Implementation & Compliance

• Lead the implementation, certification, and ongoing improvement of international standards, including but not limited to:

o ISO 9001 (Quality Management System)

o ISO Environmental Management System)

o ISO Occupational Health & Safety Management)

o ISO for medical-related plastic components)

o IATF for automotive plastic/electronic parts)

o ISO/IEC Testing & Calibration, if relevant to in-house lab scope)

• Ensure compliance with internal and external regulatory requirements.

• Maintain an effective system for document control and quality reporting.

Supplier Quality Management

• Lead the Supplier Quality Engineering (SQE) function.

• Oversee supplier qualification, process audits, and ongoing performance monitoring.

• Develop strong relationships with suppliers to ensure consistent quality and continuous improvement.

Auditing & Compliance

• Plan, execute, and report on internal audits across the site.

• Coordinate external audits (customer, certification body, regulatory).

• Ensure timely closure of audit findings and preventive/corrective actions.

Team Leadership & Culture Building

• Build, mentor, and lead the quality team.

• Promote a strong quality culture throughout the plant, ensuring all employees understand and adhere to quality standards.

• Partner with cross-functional teams (Production, Engineering, Logistics, Procurement, etc.) to drive quality initiatives.

• Lead problem-solving activities using structured methodologies (e.g., 8D, FMEA, RCA).

___

Requirements

• Proven track record in quality management within a manufacturing environment (plastics, electronics assembly, or final product testing).

• High level of problem solving competencies proven by education (8D, 5Why, SixSigma and similar) and practical experience

• Strong knowledge of Quality Management Systems (QMS) and international standards.

• Solid experience in supplier quality management and auditing.

• Hands-on experience in implementing and achieving ISO certifications (ISO 9001, ISO 14001, ISO 45001, IATF 16949, etc.) is a strong advantage.

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Good command of English (written and spoken).

• Willingness to travel frequently for supplier audits.

• High level of honesty, integrity, and professional ethics.

Principal Accountabilities

• Lead and manage the Quality Assurance team to ensure consistent application of quality standards across operations.
• Develop, implement, and maintain quality control systems and procedures to ensure compliance with internal and external standards.
• Provide strategic direction and technical expertise for continuous improvement initiatives and process optimization.
• Collaborate cross-functionally to resolve quality issues and drive root cause analysis and corrective actions.
• Monitor key performance indicators (KPIs) and quality metrics to assess team performance and product/service quality.
• Ensure audit readiness and regulatory compliance across all quality-related activities.

Knowledge & Skill Requirements

• Bachelor's degree in Engineering, Quality Management, or a related field (Master's degree preferred).
• Minimum 6–8 years of progressive experience in quality assurance/control, with at least 2 years in a managerial or leadership role.
• Strong knowledge of quality systems (e.g., ISO, Six Sigma, Lean) and regulatory requirements relevant to the industry.
• Excellent leadership, communication, and stakeholder management skills.
• Proven ability to lead teams, manage performance, and drive continuous improvement.

Knowledge & Application

• Deep expertise in quality management principles and practices, with the ability to influence organizational standards.
• Demonstrated experience managing quality operations in a process-driven, complex technical environment.
• Ability to interpret and apply company policies, procedures, and industry regulations to ensure compliance.
• Skilled in developing and refining processes to improve efficiency and effectiveness.

Problem Solving

• Leads resolution of complex, non-routine quality issues through data-driven analysis and cross-functional collaboration.
• Applies advanced problem-solving techniques to improve systems and prevent recurrence.
• Champions a proactive approach to identifying risks and implementing preventive measures.

Interaction

• Communicates effectively with internal teams, senior management, and external stakeholders to align on quality objectives.
• Influences and negotiates with diverse audiences to gain buy-in for quality initiatives.
• Facilitates training and development to build quality awareness and capability across the organization.

Impact

• Directly impacts medium- to long-term quality strategy and operational excellence.
• Accountable for achieving quality targets and contributing to overall business performance.
• Drives a culture of quality and continuous improvement throughout the organization.

Accountability

• Responsible for team performance, resource planning, training, and development.
• Oversees budget and cost management related to quality operations.
• Leads performance reviews, succession planning, and talent development within the quality team.

R

Job Summary:

This role is responsible for defining and executing a comprehensive QA strategy that aligns with department goals. The Quality Manager will drive process improvements across the development lifecycle, lead a team in manual and automated testing, and collaborate closely with cross-functional teams to ensure product quality. Key responsibilities include promoting a shift-left testing mindset, monitoring test coverage, setting quality metrics, and mentoring QE team members. The ideal candidate has strong technical knowledge, leadership experience, and familiarity with automation tools, along with excellent communication and strategic thinking skills.

Responsibilities:

• Define and Lead QA Strategy: Develop and implement a comprehensive QA strategy aligned with department goals, including test planning, risk management, and quality standards.
• Drive Process Improvement: Embed quality throughout the development lifecycle by initiating process improvements and fostering a culture of continuous improvement.
• Lead QE Team Execution: Oversee the QE team in planning and executing manual, automated, and exploratory testing efforts.
• Collaborate with Cross-Functional Teams: Work closely with Product, Engineering, and DevOps teams to ensure clear requirements and shared ownership of quality.
• Champion Shift-Left Mindset: Promote early testing and quality feedback throughout the development process.
• Oversee Test Coverage and Reporting: Monitor test coverage, identify gaps, and guide resolution of quality issues.
• Set Quality Metrics and KPIs: Define and track quality metrics to ensure continuous improvement in platform reliability and performance.
• Mentor and Grow Team: Coach, train, and develop QE team members to enhance their skills and performance.

Requirements:

• Certification: ISTQB Foundation certification or equivalent knowledge.
• Experience: At least 10 years of experience in software quality assurance, including 5+ years in a leadership role.
• Technical Knowledge: Strong understanding of modern QA practices, Agile development, and SDLC.
• Team Building: Proven experience building or scaling QA teams and implementing effective testing processes.
• Communication Skills: Ability to communicate effectively with technical and non-technical stakeholders.
• Strategic Thinking: Capacity to balance quality goals with time and resource constraints.
• Automation Familiarity: Knowledge of test automation concepts and tools (e.g., Selenium, Playwright, Postman) to lead automation efforts.

Job description:

We are a European-based electronics manufacturer with almost 30 years of experience delivering a fully integrated production solutions. With in-house capabilities spanning PCB manufacturing, electronics assembly, and plastic injection moulding, we streamline the entire process, offering our partners greater speed, flexibility, and control over costs and lead times. We are expanding our manufacturing operations to Vietnam which is located in
Vinh Loc Industrial Park 2, Ben Luc District, Long An Province.

We are looking for an experienced
Quality Manager
to establish and drive quality operations ensuring compliance with ISO 9001, ISO 13485, and customer-specific standards, overseeing quality control across all stages of production, managing audits (internal, customer, certification). The ideal candidate has a strong background in PCBA, SMT, and IPC standards, proven experience in regulatory compliance (including FDA, IATF), and a hands-on, solution-driven approach.This leadership role is pivotal in building-up quality team and driving excellence in our newly established facility of a multinational electronic manufacturing corporation.

In this role, you will:

• Lead the quality department, ensuring establishment and maintenance compliance with ISO 9001, ISO 13485, and customer-specific requirements.
• Oversee incoming, in-process, and final quality control, driving continuous improvement initiatives.
• Manage internal audits, customer audits, and certification audits (ISO/IATF/FDA as applicable) including unplanned audit and inspection.
• Develop, review and revise QMS documentation, procedures, and KPIs.
• Coordinate and follow up the CAPA, Customer Complaints, Audits, Change Control, Risk Management with relevant stakeholders to ensure all matters are solved properly and in accordance with requirements, verify improvement actions and evidence.
• Collaborate with engineering, production, and supply chain to support NPI and product validation.
• Lead and coach the quality team, driving a culture of quality throughout the factory.

What we expect of you:

• Bachelor's degree in Engineering, Quality Management, or related field.
• 3-5 years of experience in a quality leadership role in quality management in a manufacturing environment, electronics, or EMS industry is an advantage.
• Strong knowledge of PCBA, IPC standards, SMT processes, and quality tools (FMEA, MSA, SPC, 5 Whys).
• Familiarity with ISO 9001, ISO 13485, IATF 16949, and customer audit expectations.
• Experience handling FDA or regulatory inspections is a strong plus.
• Strong leadership, problem-solving, and cross-functional collaboration skills.
• Language proficiency: Vietnamese – required, English – minimum B2 level (written and spoken).

What we offer:

• The opportunity to build and lead a new department from scratch.
• Be part of a strong and rapidly expanding global company.
• Long-term career growth in the electronic manufacturing industry.
• Dynamic and supportive international team environment.
• A culture that rewards curiosity, ownership, and results.

Salary:

We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise.

If you have any questions, please do not hesitate to contact our recruitment colleague Anne Le via

Quality Manager

Salary:
Competitive and based on experience

Location:
Binh Duong

Keywords:
quality assurance, process improvement, root cause analysis, supplier development, team collaboration, mechanical engineering, manufacturing standards, customer satisfaction, ISO standards, continuous improvement

An exciting opportunity has arisen for a Quality Manager to join a leading manufacturing organisation in Binh Duong. This role is perfect for someone who is passionate about driving quality excellence, fostering collaborative teamwork, and ensuring that products consistently meet the highest industry standards. The company offers a supportive environment where your expertise in process improvement, supplier management, and quality control will be highly valued. You will have the chance to work closely with cross-functional teams, contribute to the release of new products, and play a pivotal role in enhancing production capabilities. With a focus on continuous learning and professional growth, this position provides flexible working opportunities and the chance to make a real impact on both product quality and customer satisfaction.

• Join a reputable manufacturing organisation committed to delivering high-quality products and supporting employee development through ongoing training opportunities.
• Work in a collaborative environment where your ability to connect with teams across departments will help drive process improvements and ensure customer requirements are met.
• Enjoy flexible working opportunities and the chance to influence key decisions that shape the future of production standards and quality assurance within the business.

What you'll do:

As a Quality Manager based in Binh Duong, you will play an integral role in shaping the company's approach to quality assurance across all stages of production. Your day-to-day responsibilities will involve collaborating with various departments-including engineering, purchasing, production, and supplier partners-to ensure that every product meets rigorous internal standards as well as customer expectations. You will guide your team through complex problem-solving scenarios, facilitate knowledge sharing on best practices for process control, and champion initiatives aimed at continuous improvement. By leveraging your experience in mechanical engineering and manufacturing environments, you will help foster a culture of accountability, responsiveness, and shared success. Your efforts will directly contribute to enhanced operational efficiency, reduced non-conformances, and increased customer satisfaction.

• Oversee all aspects of quality management, including planning, implementing, and maintaining quality control systems to ensure compliance with industry standards and customer requirements.
• Lead cross-functional teams in troubleshooting production line issues by facilitating root cause analysis sessions and implementing effective corrective actions.
• Coordinate new product releases by managing documentation, standardisation processes, and qualification testing according to product specifications and client expectations.
• Collaborate closely with engineering teams both locally and internationally to identify areas for product improvement and implement necessary changes that enhance overall quality.
• Develop, train, and mentor team members in best practices for process control, problem-solving techniques, and continuous improvement methodologies.
• Manage supplier evaluation processes by conducting audits, providing technical support, and working together with suppliers to resolve complaints and improve quality outcomes.
• Supervise calibration activities for measurement equipment, ensuring all tools are properly certified before use in production environments.
• Prepare regular reports for management meetings, summarising process reviews, customer feedback, and progress on quality initiatives.
• Drive the implementation of preventive actions using structured problem-solving approaches such as 8D reporting to address non-conformance issues effectively.
• Support the integration of ISO standards into daily operations by promoting awareness among staff and monitoring adherence throughout the organisation.

What you bring:

To excel as a Quality Manager in this role, you will bring extensive hands-on experience from manufacturing settings where you have overseen end-to-end quality assurance processes. Your background should include significant exposure to mechanical engineering concepts as well as practical application of ISO standards within complex production environments. You are adept at building rapport across diverse teams-whether guiding engineers through technical challenges or supporting suppliers during audits-and thrive when working towards shared goals. Your analytical mindset allows you to identify underlying causes behind recurring issues while your empathetic leadership style ensures that solutions are implemented collaboratively. A commitment to ongoing professional development combined with excellent communication abilities will enable you to inspire those around you while upholding the highest levels of integrity throughout all interactions.

• Demonstrated experience in quality management within manufacturing or processing industries with a strong background in mechanical engineering principles.
• Proven ability to conduct thorough root cause analysis using structured methodologies such as PFMEA (Process Failure Mode Effects Analysis) or similar tools.
• Extensive knowledge of ISO standards relevant to manufacturing environments along with hands-on experience integrating these into operational processes.
• Strong interpersonal skills enabling you to collaborate effectively with cross-functional teams including engineering, production, purchasing, and external suppliers.
• Experience leading supplier development initiatives from audit through technical support while nurturing positive relationships built on trust and mutual respect.
• Track record of successfully managing new product introductions from pilot phase through mass production by coordinating documentation review and qualification testing.
• Ability to develop comprehensive training programmes focused on process improvement techniques for both direct reports and wider operational teams.
• Familiarity with calibration management for measurement instruments ensuring compliance with certification requirements prior to deployment on production lines.
• Excellent communication skills-both written and verbal-in English; Vietnamese language proficiency is considered beneficial but not essential.
• Bachelor's degree or higher in Mechanical Engineering or related field coupled with at least ten years' relevant experience at managerial level.

What sets this company apart:

This organisation stands out as an employer of choice due to its unwavering commitment to employee wellbeing and professional growth. Employees benefit from access to comprehensive training programmes designed to enhance both technical skills and personal development. The company fosters an inclusive culture where everyone's contributions are recognised-encouraging open dialogue between departments so that ideas can be freely shared for collective advancement. Flexible working arrangements are available wherever possible so that team members can maintain a healthy work-life balance while pursuing their career ambitions. With a reputation for delivering high-quality products across multiple sectors-including consumer goods, metal processing-the company continues to invest in state-of-the-art technology while prioritising sustainability initiatives that benefit both people and planet. Joining this team means becoming part of a supportive network dedicated not only to operational excellence but also long-term community impact.

What's next:

If you are ready to take your career in quality management to new heights within an environment that values collaboration, learning, and shared achievement-this is your moment

Apply today by clicking on the link below-your next rewarding challenge awaits

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

ABOUT ESOFT

Esoft is one of the world's leading real-estate tech companies, specializing in property presentations, image processing, 3D visualization, and online marketing of properties worldwide.

Our customers are real estate photography, media production, and real estate marketing companies in Europe, US, and Australia who rely on us for our fast service, our innovative solutions, and high and consistent quality.

The company was founded in 2000 in Denmark and our platform in Vietnam has been operating since 2007. We currently employ more than 800 people in our offices in Vietnam, Denmark, Sweden, and Norway.

To learn more about our company's business and culture, please visit:

At Esoft, we encourage all applicants from minorities, women, people with disabilities, and all other qualified applicants.

THE POSITION

The Quality Manager is responsible for developing, implementing, and continuously improving the organization's quality management systems across our digital production set-up. This role ensures alignment with Wholesale on quality expectationsstandards from clients via agreed SLAs and implement quality management procedures and processes in all production lines to ensure that the delivered product meets the agreed SLA. New standards or shortcomings will be addressed in close coordination with each production line as well as the Production Excellence Department and other related departments.

RESPONSIBILITIES

1. Lead departmental strategic planning and management

• Develop and communicate quality strategies, goals and objectives and performance indicators in line with the vision of the company (Project X).
• Develop annual action plans and budgets that align with the company's overall strategy and quality strategy.
• Manage budget and operations of Quality Management Department.
• Drive the execution and monitoring of quality management activities to ensure goals and KPIs are achieved. Proactively collaborate with Operations Management and other stakeholders to resolve obstacles that block the delivery of the strategy.
• Conduct periodical evaluation and reporting on performance of Quality Management Department.

2. Manage and Maintain Quality and Quality Management Systems

• Collaborate with Wholesale in defined SLAs, ensuring workflows, samples, guidelines, updates, training materials for live production to ensure quality meet agreed SLAs.
• Take responsibility for the quality of production delivered by both internal and external resources and vendors.
• Establish and maintain a practical Quality Management System (QMS) aligned with international standards (e.g., ISO Define quality objectives, policies, and procedures that reflect both customer expectations and organizational goals.
• Implement QMS across all production lines ensuring that quality processes are integrated into daily operations, supported by training, documentation, and system tools.
• Monitor the effectiveness of the QMS through audits, performance metrics, and feedback mechanisms. Analyze quality data, client complaints, staff performance to identify trends, non-conformities, and areas for improvement.
• Drive quality continuous improvement, in collaboration with the Production Excellence Department, based on quality control feedback, internal and external audit findings and customer feedback. Supervise the implementation of new ideas, optimizations, new technology, and new software into production.
• Lead the weekly Kaizen and quality meetings with different stakeholders to address quality issues.
• Lead corrective and preventive actions to enhance quality and business sustainability.

3. Maintain Customer Relations (customer complaints, onboard new customers/products)

• Collaborate closely with the Operations Management and Product & Innovation Department in handling customer dialogue including supporting and advising new and current products relating to quality issues.
• Coordinate with internal stakeholders to investigate and solve customer complaints, ensuring root causes are addressed and systemic preventive actions are implemented.
• Lead the testing and onboarding of new customers and products in operations.
• Represent the Quality Management Department in customer meetings when required, providing insights and solutions to enhance customer satisfaction and trust.

4. Manage Quality Management team members (Managing People)

• Design and maintain the organizational structure of the Quality Management Department, clearly defining roles, responsibilities, and reporting lines.
• Collaborate with HR and Talent Acquisition Team to manage all people-related activities, including recruitment, onboarding, training, performance evaluation, compensation and benefits, talent development, and employee relations.
• Provide ongoing coaching, mentoring, and on-the-job training to build a high-performing, engaged, and qualityfocused team.
• Foster a positive, inclusive, and collaborative work environment that supports continuous learning and professional growth.

REQUIREMENT:

• Bachelor's degree in Quality Management, Business Management, Engineering, Science, or related fields
• Minimum 3 years of working experience at manager level in the Quality Management field
• Understanding of ISO 9001:2015 standards
• Familiarity with digital production environments is an advantage
• Good English communication skills
• Experience in developing quality management systems
• Ability to conduct quality audits
• Skilled in performing root cause analysis for quality issues
• Proficient in designing workflows and processes
• Strong data analysis skills for continuous improvement
• Proficient in MS Office; knowledge of Photoshop and Illustrator is a plus

Working time: Mon-Fri, flexible working hour

Location: Han Viet Tower, 348 Kim Nguu, Minh Khai, Hai Ba Trung, Hanoi

WHAT WE OFFER

We offer you an opportunity to continue building your career in an international and successful company with market-leading, innovative solutions. In every business unit and in every office around the world, Esoft has always been driven by a strong team spirit and an even stronger sense of pride. We strive to provide an interesting workplace, where people work and interact across cultures and time zones. We cherish creativity and innovation, and we invest in training and development of employees.

• Attractive salary
• 100% SHUI in probation, premium healthcare package for individuals and family
• 12 AL/ year and 36 WFH days/year
• Daily meals provided
• Experience in increasingly challenging and engaging real-world QMS projects.
• Experience in an international company with the culture that encourages and fosters creativity, innovation, respect and equality
• Attendance in events, networking opportunities and training courses

Key Responsibilities

• ISO Implementation & Compliance:
  Lead the implementation, certification, and continuous improvement of international management systems, including but not limited to:

ISO 9001 (Quality Management System)

ISO Environmental Management System)

ISO Occupational Health & Safety Management)

ISO if medical-related plastic components are produced)

IATF if automotive plastic/electronic parts are involved)

ISO/IEC Testing & Calibration, if relevant to in-house lab scope)

• Supplier Quality Management:
  Lead the Supplier Quality Engineering (SQE) function, covering supplier qualification, process audits, and performance monitoring. Establish corrective and preventive action plans with suppliers to drive continuous improvement and risk mitigation.
• Auditing & Compliance Monitoring:
  Plan and execute internal audits across departments to ensure adherence to company policies and international standards. Coordinate external audits with certification bodies and customers, ensuring successful outcomes.
• Team Leadership & Culture Building:
  Foster a strong culture of quality awareness and accountability across the plant and support cross-functional teams to ensure defect-free production and customer satisfaction. Coach and mentor quality team members, enhancing technical and compliance competencies.

Requirements & Qualifications:

• Bachelor's degree in Engineering, Quality Management, or related field.
• Strong knowledge of quality management systems in a manufacturing environment (plastics, electronics assembly, and final product testing).
• Solid experience in supplier quality management, auditing, and corrective action processes.
• Hands-on track record in implementing and achieving ISO certifications (ISO 9001, ISO 14001, ISO 45001, IATF 16949, etc.) is highly preferred.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication skills with good command of English (written and spoken).
• High level of honesty, integrity, and professional ethics.
• Willingness to travel frequently for supplier audits and compliance checks.

Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love. As we continue to grow, we are excited to add a
Quality Manager
to our global team.

OVERVIEW:

Assists global Quality & ME SVP, Quality Director for supplier quality management and supplier development.

LOCATION:
Central Java, Indonesia

Here are some of the
EXCITING
things you'll get to do:

Working Smart, Challenge and be challenge, Positive impact to the team, Clear and clean at operations and proactive.

Accountabilities:

Essential Functions

• Manages and supervises a team of Quality engineers and Inspectors.
• Coordinates with supplier to achieve 99% FPY and max output at day 1 of the mass production.
• Coordinates with suppliers to implements all the CARs generated from PSI, customer returns, Life Tests, Line Audits, LA audits, Customer factory Audits and other Corrective Action Requests.
• Working with supplier to develop an environment that is conductive to the establishment and continual improvement of Quality.
• Drives supplier continual improvement, regularly review supplier CIP, Kaizen and Lesson learn
• Executes the factory audits, independent audit, supplier maturity assessment to increase supplier overall quality management ability.
• Leads the PSI activities and analyses the Lot Rejection and Yield data to improve the Product Quality.
• Leads the Product Failure Analysis and drives Corrective Actions.
• Involves in Product/material Reworks and Dispositions recommendations.
• Involves in new project process and perform manufacturing readiness review.
• Involves in NPD process and prepares the Quality Plans, PSI inspection instruction, EB Samples Audits and necessary documents needed in PRRA.
• Determines CTQ parameters, performs Process Capability Study and drives pFMEA to improve Product Quality.
• Participates in ECN and Deviation implementations together with engineering team and supplier.
• Participates in the Retailers' Factory Assessment Audit and testing with suppliers.
• Facilitates a safe working environment for subordinates.

Additional Responsibilities

• Facilitates, coordinates and leading the suppliers to improve product quality.
• Collaborate with suppliers and Shark internal departments to achieve99% FPY and max output at day one of mass production
• Closely works Boston, China QA/testing team to implement the Product safety, Customer Returns and Customer Experiences initiatives in suppliers' facility.

Attributes and Skills

• Supplier qualification, assessment and audit
• Supplier development
• 5 Whys and RCA
• Data analysis and disposal
• Quality reports

Hiring Requirements:

Experience:

• Bachelor Degree or above in quality management, mechanical engineering, electronic engineering, etc.
• 8+ years experience in quality management related.
• Be familiar with the utilization of quality tools to lead issues resolved or improvement.
• Experience with and understanding of quality standard, quality audit and quality improvement.
• Auditor qualification or certified enterprise work experience is preferred.

Functional Skills/Knowledge

• Fluent in oral and written English. The communication capability of Chinese will be perfect.
• Quality management background
• Assesses, coaches, and monitors the developments of team members and supplier.
• Guides others to the desired outcome through a logical sequence of discussions.
• Ability to work independently
• Be honest, loyal to the work
• Can be traveling when necessary

In certain locations, this position will be hired and employed through a third-party Employer of Record (EOR). SharkNinja will be responsible for the day-to-day work, supervision, and performance management of the role, but the EOR will be the employer of record for legal and administrative purposes (i.e., payroll, benefits, compliance).