504 Resident Services jobs in Vietnam
Resident Services Assistant
Ho Chi Minh City
Keppel Land Limited
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Job Description
Meets and greets arriving guests, engage each guest as a unique individual and listen attentively to their requests.
- Perform accurate check ins and check outs of guests daily
- Answer the telephone in a timely and professional manner
- Reviews the arrival list daily and assists in preparing and distributing welcome amenities
- Escort VIPs to their rooms and check them in before their arrival
- Attends promptly to customers' inquiries and assists them with their needs
- Listen to guest’s complaints or concerns and resolve their issue in a timely manner
- When it comes to complaints, provide solutions to their issues or concerns
- Logs the day's activities in a logbook to ensure that the next person on duty is familiar with everything that needs extra attention
- Acknowledge all the facilities of the hotel and knows the surrounding areas when asked for directions
- Responsible for a cash float throughout the shift and ensuring it balances correctly at the end of shift
- Promote a safe working environment
- Learn and adhere to all fire and emergency procedures, including procedures for handling of the fire panel, ensuring guest safety and participate in an evacuation if necessary
- Practice safe working habits, including bending and lifting appropriately to avoid injury, reporting hazards, appropriate use of cleaning chemicals and working to minimize tripping hazards
- Comply with the Hotel Policies, Procedures and Code of Ethics
- Performs any additional tasks which are assigned by management
JOB REQUIREMENTS
- Be comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests
- Have good listening skills
- Have good problem solving skills with attention to details, patience to stay polite, even in stressful situations.
BUSINESS UNIT
Keppel Land Limited
- Perform accurate check ins and check outs of guests daily
- Answer the telephone in a timely and professional manner
- Reviews the arrival list daily and assists in preparing and distributing welcome amenities
- Escort VIPs to their rooms and check them in before their arrival
- Attends promptly to customers' inquiries and assists them with their needs
- Listen to guest’s complaints or concerns and resolve their issue in a timely manner
- When it comes to complaints, provide solutions to their issues or concerns
- Logs the day's activities in a logbook to ensure that the next person on duty is familiar with everything that needs extra attention
- Acknowledge all the facilities of the hotel and knows the surrounding areas when asked for directions
- Responsible for a cash float throughout the shift and ensuring it balances correctly at the end of shift
- Promote a safe working environment
- Learn and adhere to all fire and emergency procedures, including procedures for handling of the fire panel, ensuring guest safety and participate in an evacuation if necessary
- Practice safe working habits, including bending and lifting appropriately to avoid injury, reporting hazards, appropriate use of cleaning chemicals and working to minimize tripping hazards
- Comply with the Hotel Policies, Procedures and Code of Ethics
- Performs any additional tasks which are assigned by management
JOB REQUIREMENTS
- Be comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests
- Have good listening skills
- Have good problem solving skills with attention to details, patience to stay polite, even in stressful situations.
BUSINESS UNIT
Keppel Land Limited
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0
Lead Community Support Manager - Social Services
40000 Hoang Hoa
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Our client is seeking a compassionate and organized Lead Community Support Manager to oversee their social care programs. This hybrid role requires a balance of remote coordination and essential on-site engagement with community members and team members. You will be responsible for managing a team of support workers, developing care plans, coordinating services, and ensuring the well-being of individuals receiving support. This position involves strong leadership, case management, and program development skills, with a focus on improving community outcomes. You will work to foster a supportive and inclusive environment for both clients and staff.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Lead, train, and supervise a team of community support workers and case managers.
- Develop, implement, and monitor individualized care plans for clients.
- Coordinate services with external agencies, healthcare providers, and community resources.
- Conduct client assessments, intake, and ongoing case management.
- Ensure the quality and effectiveness of services provided to community members.
- Manage program budgets and resources efficiently.
- Develop and implement outreach strategies to engage new clients and build community partnerships.
- Organize and lead community engagement activities and support groups.
- Maintain accurate client records and prepare program reports.
- Advocate for the needs of clients and promote their independence and well-being.
Qualifications:
- Bachelor's degree in Social Work, Psychology, Sociology, Public Health, or a related field. Master's degree preferred.
- Minimum of 5 years of experience in community services, social work, or a related field, with at least 2 years in a supervisory or leadership role.
- Strong understanding of social care principles, case management, and community resource navigation.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to manage teams, develop programs, and foster collaboration.
- Experience with client assessment and care planning.
- Proficiency in case management software and data tracking.
- Ability to work effectively in both remote and on-site settings.
- Empathy, patience, and a strong commitment to social justice.
- Knowledge of local community resources and support networks.
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1
Community Outreach Coordinator - Social Services
600000 Hoi An
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Our client is seeking a compassionate and organized Community Outreach Coordinator to join their dedicated team in **Buon Ma Thuot, Dak Lak, VN**. This role is integral to connecting our services with individuals and families in need, fostering strong community relationships, and raising awareness about available support programs. The ideal candidate will be passionate about social justice and possess excellent communication, interpersonal, and organizational skills. You will be responsible for planning and executing outreach events, building partnerships with local organizations, and managing volunteer efforts. This position requires a proactive approach to identifying community needs and developing effective strategies to meet them. You will be the face of our organization in the community, making a tangible difference in people's lives.
Key Responsibilities:
Key Responsibilities:
- Develop and implement community outreach strategies and programs.
- Plan, organize, and execute outreach events, workshops, and information sessions.
- Build and maintain strong relationships with community leaders, local organizations, and stakeholders.
- Identify community needs and challenges and propose relevant service solutions.
- Recruit, train, and manage volunteers for outreach activities.
- Develop and distribute informational materials about our services.
- Represent the organization at community meetings, fairs, and events.
- Collect feedback from the community to improve service delivery.
- Maintain accurate records of outreach activities and participant data.
- Collaborate with internal teams to ensure seamless service referrals.
- Advocate for the needs of the community served.
- Track and report on the effectiveness of outreach initiatives.
- Bachelor's degree in Social Work, Sociology, Public Health, Community Development, or a related field.
- Proven experience in community outreach, program coordination, or volunteer management.
- Strong understanding of social services and the challenges faced by vulnerable populations.
- Excellent interpersonal, communication, and public speaking skills.
- Demonstrated ability to build rapport and trust with diverse community members.
- Proficiency in organizing events and managing logistics.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Familiarity with local community resources and networks is a plus.
- Proficiency in Microsoft Office Suite.
- Passion for social impact and community service.
This advertiser has chosen not to accept applicants from your region.
2
Senior Social Services Manager (Remote)
470000 Thuy Van
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Our client, a leading provider of social services, is seeking a highly experienced and dedicated Senior Social Services Manager to lead their fully remote operations team. This crucial role involves overseeing the delivery of comprehensive support services to individuals and families, ensuring adherence to best practices and regulatory standards. The ideal candidate will possess extensive experience in social work management, program development, and team leadership, coupled with a profound understanding of community needs and available resources.
Key Responsibilities:
Qualifications:
This is an exceptional opportunity to lead and make a significant difference in the community while enjoying the advantages of a fully remote work environment.
Key Responsibilities:
- Supervise and manage a team of social workers and support staff, providing guidance, mentorship, and performance evaluations.
- Develop, implement, and evaluate social service programs to meet the needs of the community.
- Ensure compliance with all relevant government regulations, licensing requirements, and agency policies.
- Manage program budgets and resources effectively.
- Develop and maintain strong relationships with community partners, government agencies, and other stakeholders.
- Oversee case management processes, ensuring timely and appropriate service delivery.
- Conduct quality assurance reviews and implement improvement plans.
- Advocate for clients and their families to ensure access to necessary services.
- Stay informed about current social issues, legislation, and best practices in social work.
- Develop and deliver training for staff on program updates and professional development.
- Manage crisis interventions and provide support to staff dealing with complex cases.
- Prepare reports on program outcomes, client services, and operational performance for senior management and funding bodies.
Qualifications:
- Master's degree in Social Work (MSW) or a related field is required. Relevant professional licensure (e.g., LCSW, LSW) is highly preferred.
- Minimum of 8 years of progressive experience in social services, with at least 4 years in a management or supervisory role.
- Demonstrated experience in program development, implementation, and evaluation.
- Strong knowledge of social work principles, ethics, and practices, including case management and client advocacy.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in using social service software and databases.
- Strong understanding of relevant local and national social service policies and regulations.
- Excellent communication, reporting, and analytical skills.
- Ability to work independently, manage multiple priorities, and lead a remote team effectively.
- Commitment to social justice and improving the lives of vulnerable populations.
- Proficiency in relevant languages and cultural competencies is an asset.
This is an exceptional opportunity to lead and make a significant difference in the community while enjoying the advantages of a fully remote work environment.
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3
Community Outreach Coordinator - Social Services
810000 Bien Hoa, Dong Nai
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Job Description
Our client is seeking a compassionate and community-focused Community Outreach Coordinator to join their dedicated social services team in Bien Hoa, Dong Nai. This hybrid role offers the flexibility to engage with the community both in person and remotely. You will be responsible for building relationships with community members, connecting them with essential social services, and raising awareness about the programs and support available. Your passion for making a positive impact and your strong communication skills will be key to success in this vital role.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and implement outreach strategies to engage diverse community populations.
- Build and maintain strong relationships with community leaders, organizations, and stakeholders.
- Organize and facilitate community events, workshops, and information sessions.
- Connect individuals and families with appropriate social services, resources, and support programs.
- Conduct needs assessments within the community to identify service gaps and opportunities.
- Develop culturally sensitive outreach materials and communication plans.
- Represent the organization at community meetings, forums, and events.
- Maintain accurate records of outreach activities, participant engagement, and referrals.
- Collaborate with internal program staff to ensure seamless service delivery for referred clients.
- Advocate for the needs of community members within the organization and with external partners.
- Stay informed about community resources, social issues, and relevant policies.
- Recruit, train, and supervise volunteers for outreach initiatives.
Qualifications:
- Bachelor's degree in Social Work, Sociology, Public Health, Human Services, or a related field.
- Minimum of 3 years of experience in community outreach, social services, or a related field.
- Demonstrated understanding of social issues and community dynamics.
- Excellent interpersonal, communication, and active listening skills.
- Proven ability to build rapport and trust with diverse populations.
- Experience in event planning and coordination.
- Familiarity with local community resources and service providers.
- Proficiency in Microsoft Office Suite and database management.
- Ability to work independently and as part of a collaborative team.
- Strong organizational skills and attention to detail.
- Flexibility to work some evenings and weekends as needed for community events.
This advertiser has chosen not to accept applicants from your region.
4
Remote Community Engagement Coordinator (Social Services)
010000 Bien Hoa, Dong Nai
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Job Description
Our client is seeking a compassionate and organized Remote Community Engagement Coordinator to join our mission-driven team. This fully remote role involves building and strengthening relationships with community members and partner organizations to promote social services and support initiatives. You will be instrumental in developing outreach strategies, managing communication channels, and coordinating virtual events to ensure our programs reach those who need them most. This position requires excellent communication skills, a deep understanding of community needs, and the ability to work autonomously.
Key Responsibilities:
The ideal candidate will have a Bachelor's degree in Social Work, Sociology, Public Health, or a related field, combined with at least two years of experience in community organizing, social services, or non-profit outreach. Proven experience in remote work and digital communication tools is essential. Excellent written and verbal communication skills, empathy, and a strong commitment to social justice are required. The ability to work independently, manage multiple tasks, and meet deadlines is critical. Familiarity with social service programs and the challenges faced by underserved communities is a strong asset. This role is crucial in bridging the gap between our services and the individuals who can benefit from them, requiring a proactive and people-oriented approach.
Key Responsibilities:
- Develop and implement effective outreach strategies to connect with diverse community groups.
- Manage and maintain relationships with community leaders, local organizations, and stakeholders.
- Create engaging content for social media, newsletters, and other communication platforms to promote services and events.
- Organize and facilitate virtual community meetings, workshops, and information sessions.
- Respond to inquiries from community members regarding available services and resources.
- Assist in the development and distribution of informational materials in various formats.
- Track and report on community engagement activities and outcomes.
- Identify opportunities for collaboration and partnership with other non-profit organizations and government agencies.
- Support the planning and execution of fundraising and awareness campaigns.
- Maintain accurate databases of community contacts and engagement metrics.
- Advocate for the needs of the community served by our organization.
- Recruit and train volunteers for outreach initiatives.
The ideal candidate will have a Bachelor's degree in Social Work, Sociology, Public Health, or a related field, combined with at least two years of experience in community organizing, social services, or non-profit outreach. Proven experience in remote work and digital communication tools is essential. Excellent written and verbal communication skills, empathy, and a strong commitment to social justice are required. The ability to work independently, manage multiple tasks, and meet deadlines is critical. Familiarity with social service programs and the challenges faced by underserved communities is a strong asset. This role is crucial in bridging the gap between our services and the individuals who can benefit from them, requiring a proactive and people-oriented approach.
This advertiser has chosen not to accept applicants from your region.
5
Social Worker - Community Support Services
700000 An Thanh
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Job Description
Our client is seeking a compassionate and dedicated Social Worker to join their Community and Social Care team in Ho Chi Minh City, Ho Chi Minh, VN . This role is vital in providing support and assistance to individuals and families facing various social challenges within the community. As a Social Worker, you will be responsible for assessing client needs, developing intervention plans, and connecting individuals with appropriate resources and services. You will advocate for clients, provide counseling and support, and work collaboratively with other professionals to ensure comprehensive care. Key responsibilities include conducting client assessments, developing individualized service plans, facilitating access to community resources such as housing, employment, healthcare, and legal aid. You will provide emotional support, crisis intervention, and case management services. Maintaining accurate and confidential client records, adhering to ethical standards, and participating in team meetings and case consultations are also integral to the role. The ideal candidate will possess a Bachelor's or Master's degree in Social Work, Psychology, or a related field, with a strong understanding of social welfare principles and community resources. Experience in direct client services, case management, and advocacy is essential. Excellent interpersonal, communication, and active listening skills are required, along with a high degree of empathy and cultural competency. You should be adept at problem-solving, crisis intervention, and navigating complex social systems. The ability to work effectively both independently and as part of a multidisciplinary team is important. This position offers a meaningful opportunity to make a positive impact on the lives of vulnerable individuals and communities. You will be part of a supportive professional environment dedicated to social justice and community well-being. The ability to build trust and rapport with clients from diverse backgrounds is crucial for success in this role.
Responsibilities:
Qualifications:
Responsibilities:
- Conduct comprehensive social and emotional assessments of clients.
- Develop, implement, and monitor individualized service plans (ISPs).
- Provide counseling, support, and crisis intervention to clients and families.
- Connect clients with appropriate community resources and services (e.g., housing, healthcare, employment).
- Advocate for clients' rights and needs within various systems.
- Maintain accurate, confidential client records and documentation.
- Collaborate with other professionals, agencies, and community stakeholders.
- Participate in case consultations, team meetings, and professional development activities.
- Respond to emergent client needs and provide emergency assistance as required.
- Ensure adherence to ethical standards and professional codes of conduct.
Qualifications:
- Bachelor's or Master's degree in Social Work, Psychology, Sociology, or a related human services field.
- Relevant professional license or certification as a Social Worker (if applicable in Vietnam).
- Minimum of 3 years of experience in social work, case management, or direct client services.
- Strong knowledge of social welfare systems, community resources, and counseling techniques.
- Excellent communication, interpersonal, and active listening skills.
- Proficiency in assessment, intervention, and case management methodologies.
- Ability to work with diverse populations and demonstrate cultural competency.
- Strong problem-solving and crisis intervention skills.
- Ability to work independently and as part of a team.
- Commitment to social justice and community empowerment.
This advertiser has chosen not to accept applicants from your region.
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6
Remote Social Worker - Community Support Services
170000 Haiphong , Haiphong
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Job Description
Our client, a community-focused organization dedicated to improving social well-being, is seeking a compassionate and skilled Remote Social Worker to join their outreach team. This fully remote position will involve providing vital support services to individuals and families within the community. You will be responsible for assessing client needs, developing care plans, connecting clients with resources, and providing ongoing emotional and practical support. The ideal candidate possesses strong counseling skills, a deep understanding of social services, and a commitment to empowering vulnerable populations. You will work collaboratively with community partners and agency staff to ensure comprehensive care. Responsibilities include:
Qualifications:
- Conducting comprehensive psychosocial assessments of clients to identify needs, strengths, and challenges.
- Developing individualized care plans in collaboration with clients and their families.
- Providing direct counseling and support services to clients facing various social issues, such as poverty, mental health challenges, and family conflicts.
- Connecting clients with appropriate community resources, including healthcare, housing, employment, and legal aid.
- Advocating for clients' needs within the community and with relevant agencies.
- Monitoring client progress and adjusting care plans as necessary.
- Maintaining accurate and confidential client records in compliance with agency policies and legal requirements.
- Collaborating with interdisciplinary teams, including healthcare providers, educators, and other social service professionals.
- Facilitating support groups and community education workshops.
- Responding to crisis situations and providing immediate assistance.
- Staying informed about relevant social policies, legislation, and available community resources.
- Adhering to ethical principles and professional standards of social work practice.
- Participating in case consultations and supervision sessions.
Qualifications:
- Bachelor's or Master's degree in Social Work (BSW or MSW) from an accredited institution.
- Licensed or eligible for licensure as a Social Worker in the relevant jurisdiction.
- Minimum of 3 years of experience in social work or a related field, preferably with direct client services.
- Proficiency in case management software and electronic health records (EHR).
- Strong understanding of community resources and social service systems.
- Excellent counseling, communication, and interpersonal skills.
- Empathy, patience, and a non-judgmental attitude.
- Ability to work independently and manage caseloads effectively in a remote environment.
- Strong organizational and time management skills.
- Experience in crisis intervention and de-escalation techniques.
- Knowledge of relevant legal and ethical guidelines for social work.
- Fluency in Vietnamese is required; English proficiency is a plus.
This advertiser has chosen not to accept applicants from your region.
7
Community Support Coordinator
53000 Thuy Van
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We are seeking a compassionate and organized Community Support Coordinator to join our team in Hue, Thua Thien–Hue, VN . This role is dedicated to providing essential support and resources to individuals and families within our community, fostering well-being and facilitating access to services. You will be responsible for assessing client needs, developing personalized support plans, and connecting individuals with appropriate social services, healthcare providers, and community programs. Building and maintaining strong relationships with local organizations, government agencies, and community stakeholders will be key to your success. You will also organize and facilitate community outreach events, workshops, and support groups to enhance community engagement and provide valuable information. Maintaining accurate and confidential client records, tracking progress, and evaluating the effectiveness of support interventions are crucial aspects of this position. The ideal candidate will possess excellent communication, empathy, and active listening skills, with a genuine commitment to social justice and community development. You will advocate for clients, helping them navigate complex systems and overcome barriers to accessing resources. This role requires strong organizational abilities, problem-solving skills, and the capacity to manage multiple caseloads effectively. You will also contribute to program development and implementation, identifying unmet needs within the community and proposing solutions. Collaboration with colleagues and volunteers to ensure comprehensive support delivery is expected.
Qualifications:
This is a rewarding opportunity to make a meaningful impact on the lives of individuals and contribute to the strength and resilience of our community.
Qualifications:
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
- Minimum of 3 years of experience in community outreach, social services, or a related support role.
- Proven experience in case management and developing client support plans.
- Excellent knowledge of local community resources and social services.
- Strong interpersonal, communication, and counseling skills.
- Ability to build rapport and trust with diverse populations.
- Proficiency in record-keeping and documentation.
- Empathy, patience, and a strong commitment to helping others.
- Ability to work independently and as part of a team.
- Valid driver's license and reliable transportation.
This is a rewarding opportunity to make a meaningful impact on the lives of individuals and contribute to the strength and resilience of our community.
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8
Community Support Specialist
550000 Hoa Sơn
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Our client, a leading organization dedicated to enhancing community well-being, is seeking a highly motivated and compassionate Community Support Specialist to join our fully remote team. This role is pivotal in connecting individuals with essential social services and fostering a supportive network within communities. As a Community Support Specialist, you will work remotely to provide direct assistance, guidance, and advocacy to individuals and families facing various challenges. Your primary responsibilities will include conducting remote needs assessments, developing personalized support plans, and coordinating access to a range of resources such as housing assistance, mental health services, employment support, and educational programs. You will act as a primary point of contact, offering emotional support and practical advice through various communication channels, including video calls, phone, and secure messaging platforms.
The ideal candidate will possess excellent communication and interpersonal skills, with a demonstrated ability to build rapport and trust with diverse populations. Empathy, patience, and a genuine desire to help others are paramount. You should be adept at navigating complex social systems and have a solid understanding of the challenges faced by vulnerable individuals. Proficiency in digital collaboration tools and a reliable home office setup are essential for this remote position. Responsibilities also extend to maintaining accurate and confidential client records, adhering to privacy regulations, and participating in regular remote team meetings and training sessions. This role requires a proactive approach to problem-solving and the ability to manage a caseload effectively. We are looking for individuals who are resilient, adaptable, and committed to making a positive impact on people's lives from the comfort of their own homes. A background in social work, psychology, counselling, or a related field is highly desirable. Join us in making a difference through accessible, remote-first community care.
The ideal candidate will possess excellent communication and interpersonal skills, with a demonstrated ability to build rapport and trust with diverse populations. Empathy, patience, and a genuine desire to help others are paramount. You should be adept at navigating complex social systems and have a solid understanding of the challenges faced by vulnerable individuals. Proficiency in digital collaboration tools and a reliable home office setup are essential for this remote position. Responsibilities also extend to maintaining accurate and confidential client records, adhering to privacy regulations, and participating in regular remote team meetings and training sessions. This role requires a proactive approach to problem-solving and the ability to manage a caseload effectively. We are looking for individuals who are resilient, adaptable, and committed to making a positive impact on people's lives from the comfort of their own homes. A background in social work, psychology, counselling, or a related field is highly desirable. Join us in making a difference through accessible, remote-first community care.
This advertiser has chosen not to accept applicants from your region.
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